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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81055 Views

40 replies

68 likes

  • 81055 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775636 Views

503 replies

64 likes

  • 775636 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

17956 Views

19 replies

5 likes

  • 17956 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
  • 0 replies
  • 4 likes

Superuser Contribution Windows 10 won't let me log in!

PlanPremium (family)Country UKDevicePCOperating SystemWindows 10 My Question or Issue Hey all,When I start the PC desktop app and click "login with FaceBook" (as that's how my account was registered) a big grey box with what looks like an old interne...

Newbie

Plan Premium (family) Country  UK Device PC Operating System Windows 10   My Question or Issue  Hey all, When I start the PC desktop app and click "login with FaceBook" (as ...

user-removed

Not applicable

973 Views

1 replies

1 likes

  • 973 Views
  • 1 replies
  • 1 likes

Superuser Contribution Wondering if there are plans to implement an equalizer for PC?

I was just wondering whether there are plans to implement an equalizer on the PC version of spotify? I really enjoy using it on my iphone to tweak the sund to my liking, but I find it a little annoying that a PC, which is a stronger/a device with mor...

Casual Listener

  I was just wondering whether there are plans to implement an equalizer on the PC version of spotify? I really enjoy using it on my iphone to tweak the sund to my liking, but I find it a littl...

user-removed

Not applicable

1162 Views

1 replies

0 likes

Equalizer
PC
Windows 10
  • 1162 Views
  • 1 replies
  • 0 likes

"This song is not available. If you have the file on your computer you can import it"

I have been a Premium user for the last couple of years, and over the last couple of months I have had trouble streaming music from my laptop. I keep getting the error message "This song is not available. If you have the file on your computer you can...

Casual Listener

I have been a Premium user for the last couple of years, and over the last couple of months I have had trouble streaming music from my laptop. I keep getting the error message "This song is not ...

user-removed

Not applicable

22818 Views

77 replies

12 likes

Windows
  • 22818 Views
  • 77 replies
  • 12 likes

Adding local folder, does not show all files

Premium DevicesWindows Desktop, Macbook and android phoneOperating System( Android Oreo, Windows 10) My Question or IssueHi, I added my local muisc folder to spotify and many songs now appear.but not all of them, is it possible that it does not scan ...

Casual Listener

  Premium     Devices Windows Desktop, Macbook and android phone Operating System ( Android Oreo, Windows 10)   My Question or Issue Hi,  I added my local mui...

dotanb

Casual Listener

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
  • 0 likes

Shuffling a Playlist Doesn't Actually Shuffle

Anyone else notice how when you shuffle a playlist, it doesn't shuffle it as much as possible? For example, if you have been shuffling the same playlist everyday a few different times and you have a 100-song playlist, it keeps the same 30 songs (esti...

Newbie

  Anyone else notice how when you shuffle a playlist, it doesn't shuffle it as much as possible? For example, if you have been shuffling the same playlist everyday a few different times and you...

DennyEMufc

Roadie

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

[Desktop] Shuffle Play entire Playlist Folder

PlanPremiumCountryUSADeviceLenovo Thinkpad T410Operating SystemWindows 10 My Question or IssueJust today after updating my computer -- and I believe my Spotify as well -- I noticed that I can no longer double click my playlist folder to shuffle play ...

Casual Listener

Plan Premium Country USA Device Lenovo Thinkpad T410 Operating System Windows 10   My Question or Issue Just today after updating my computer -- and I believe my Spotify as well -- I n...

jbursztyn

Newbie

1100 Views

2 replies

1 likes

Desktop
playlist folders
Windows
  • 1100 Views
  • 2 replies
  • 1 likes

[Playlists] Playlist titles have changed

Premium/UK/Windows 7/app build 1.0.86.337.ga8d5cef9 For years, I've been dragging an album from the play window to the left to create a Playlist - sometimes beneath a playlist folder, sometimes not. Until this past week the Playlist was auto-titled "...

Casual Listener

Premium/UK/Windows 7/app build 1.0.86.337.ga8d5cef9   For years, I've been dragging an album from the play window to the left to create a Playlist - sometimes beneath a playlist folder, s...

ahb_28

Casual Listener

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

My Friend Feed Disappeared Again...

PlanFreeCountry United StatesDevice(Desktop)Operating System(Windows 10) My Question or IssueFriend feed was working perfectly fine and now, once again, I can't see what my friends are listening to and the 'See What Your Friends Are Playing" prompt i...

Regular

Plan Free Country  United States Device (Desktop) Operating System (Windows 10)   My Question or Issue Friend feed was working perfectly fine and now, once again, I can't see what...

Loxer

Community Legend

1177 Views

3 replies

2 likes

  • 1177 Views
  • 3 replies
  • 2 likes

Solved!! How Spotify selsects what new music to suggest me (autoplay, daily mixes, dowcovery)?

PlanPremium My QuestionHi,I'm wondering how does spotify decide what new music to suggest me (autoplay, daily mixes, dowcovery, etc), specifically - does it rely on what's in "My library" or "Playlists"? The reason I'm trying to figure this out is, t...

Music Fan

Plan Premium     My Question Hi, I'm wondering how does spotify decide what new music to suggest me (autoplay, daily mixes, dowcovery, etc), specifically - does it rely on what's in "...

Loxer

Community Legend

775 Views

3 replies

0 likes

  • 775 Views
  • 3 replies
  • 0 likes

Cant sign into spotify using Microsoft Edge

PlanPremiumCountry IrelandDeviceLaptop, Surface hubOperating SystemMicrosoft Edge My Question or IssueI have been using web player for months via Microsoft Edge but as of today I cant access, i go to the sign in page and put my email and password but...

Casual Listener

Plan Premium Country  Ireland Device Laptop, Surface hub Operating System Microsoft Edge   My Question or Issue I have been using web player for months via Microsoft Edge but as o...

chrisdesmond

Casual Listener

2552 Views

5 replies

1 likes

  • 2552 Views
  • 5 replies
  • 1 likes

The "label" search is gone?

PlanPremiumCountry swedenOperating SystemWindows 10 My Question or Issue I use the label search function pretty often. It doesn't work any more, did it get removed?Example: Label:"labelname"

Gig Goer

Plan Premium Country  sweden Operating System Windows 10   My Question or Issue  I use the label search function pretty often. It doesn't work any more, did it get removed? Ex...

HiFiCrisp

Gig Goer

3159 Views

11 replies

0 likes

  • 3159 Views
  • 11 replies
  • 0 likes

Discover weekly outdated and no daily mixes

PlanPremiumCountrySouth AfricaDeviceHP Envy 15Operating System Windows 10 My Question or IssueHi Spotify community, I have recently obtained Spotify premium and started using it. Had a free account for a while and didn't use it much. However, I have ...

Casual Listener

Plan Premium Country South Africa Device HP Envy 15 Operating System  Windows 10   My Question or Issue Hi Spotify community,   I have recently obtained Spotify premium and...

oomjos

Casual Listener

856 Views

2 replies

0 likes

Discover Weekly
  • 856 Views
  • 2 replies
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[Desktop] Desktop app won't play via my usb controller/studio monitors

PlanPremiumCountry UKDeviceLenovo G580 Laptop, Numark PartyMix, Alesis M1Active 520USB studio monitorsOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe desktop app skips through all the tracks and won't play a ...

Newbie

Plan Premium Country  UK Device Lenovo G580 Laptop, Numark PartyMix, Alesis M1Active 520USB studio monitors Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) &nbs...

Soitora

Regular

997 Views

1 replies

0 likes

  • 997 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist image visible in player but blank in search list

PlanPremiumCountry AustraliaDevicePC/Samsung Note8Operating SystemWindows10/Android My Question or Issue PlayerSearchI recently updated the cover image for my public playlist which seemed to go through fine. On both the windows 10 and android spotify...

Casual Listener

Plan Premium Country  Australia Device PC/Samsung Note8 Operating System Windows10/Android   My Question or Issue   Player Search I recently updated the cover image for my...

Alfredo

Roadie

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Can't view my personal playlists

PlanFree/PremiumCountry USADeviceASUS GamerangerOperating SystemWindows 10 My Question or Issue In the playlists dropdown menu on the left side of the screen. I can see all my freinds/people I follow's playlists but I can't see any of my own. I am al...

Newbie

Plan Free/Premium Country  USA Device ASUS Gameranger Operating System Windows 10  My Question or Issue  In the playlists dropdown menu on the left side of the screen. I can s...

Billy-J

Spotify Star

1207 Views

1 replies

0 likes

  • 1207 Views
  • 1 replies
  • 0 likes

Sliders ( Volume , Time ) dont work

PlanPremiumCountry GermanyDeviceWindows PCOperating SystemWindows 7 64 My Question or Issue I want to skip to a certain point in the song but the slider doesnt move with left mouse drag . Also clicking doesnt work. Same issue with the Volume. The vol...

Casual Listener

Plan Premium Country   Germany Device Windows PC Operating System Windows 7  64    My Question or Issue   I want to skip to a certain point in the song but  t...

62Orka

Casual Listener

997 Views

2 replies

0 likes

  • 997 Views
  • 2 replies
  • 0 likes

High CPU Usage & Memory Leak

Hi, I'm experincing issues with the Spotify program on Windows 10, it constantly uses around 15-16% CPU usage (enough to make my fans spin up more than idle), regardless of whether the program is maximised, closed (which doesn't actually kill the tas...

Casual Listener

Hi, I'm experincing issues with the Spotify program on Windows 10, it constantly uses around 15-16% CPU usage (enough to make my fans spin up more than idle), regardless of whether the program is max...

Alex_Community

Newbie

12778 Views

9 replies

9 likes

  • 12778 Views
  • 9 replies
  • 9 likes

Solved!! TRACK ORGANIZER - Create a playlist in a playlist.... File Explorer Tree

PlanPremiumCountry The NetherlandsDeviceWindows 10 LaptopOperating SystemWindows 10 My Question or Issue I would like to be able to organize tracks, like I am used in Windows. So build my own tree. With Genres - Subgenres - Tracks... And I wanted thi...

Regular

Plan Premium Country  The Netherlands Device Windows 10 Laptop Operating System Windows 10   My Question or Issue  I would like to be able to organize tracks, like I am used ...

Geepstar

Regular

1494 Views

6 replies

0 likes

Organizer
  • 1494 Views
  • 6 replies
  • 0 likes

Why can't I see all my facebook friends in the find friends button?

PlanFree/PremiumCountry AustraliaOperating SystemWindows 10My Question or IssueWhen I click find friends it doesn't display my friends list anymore like it used to, now it shows literally only 1 friend instead of the 50+ it would normally display. al...

Regular

Plan Free/Premium Country  Australia Operating System Windows 10 My Question or Issue When I click find friends it doesn't display my friends list anymore like it used to, now it shows li...

zazulionking

Regular

1205 Views

2 replies

1 likes

  • 1205 Views
  • 2 replies
  • 1 likes

Solved!! Follow

When I search an artist and go to their main page there is nowhere to "follow" them the green button that used to say that just says "play." So do I need to click "save artist to library" in order to follow the artist because that is the only way I k...

Casual Listener

  When I search an artist and go to their main page there is nowhere to "follow" them the green button that used to say that just says "play." So do I need to click "save artist to library" in ...

Ryanx0r

Composer

1196 Views

4 replies

1 likes

  • 1196 Views
  • 4 replies
  • 1 likes