Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88957 Views

40 replies

68 likes

  • 88957 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

831896 Views

530 replies

64 likes

  • 831896 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32494 Views

33 replies

7 likes

  • 32494 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3762 Views

0 replies

4 likes

  • 3762 Views
  • 0 replies
  • 4 likes

Songs not available

PlanPremiumCountry FranceDevicejust a simple computer running on windows 10.Operating SystemWindows 10My Question or Issuehello people, got a new problem recently : ACTUALLY THERE'S A LOT OF ONLINE SONGS THAT I CAN PLAY. and this is very embarrasing....

Visitor

Plan Premium Country  France Device just a simple computer running on windows 10. Operating System Windows 10 My Question or Issue hello people, got a new problem recently :   A...

mesadas

Casual Listener

3070 Views

9 replies

0 likes

  • 3070 Views
  • 9 replies
  • 0 likes

Spotify keeps opening on startup [Windows 10]

Hi all—I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously toggle Spotify to do nothing (not even minimized) dur...

Music Fan

Hi all— I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously ...

duhbzi

Casual Listener

14463 Views

12 replies

14 likes

startup
Windows
Windows 10
  • 14463 Views
  • 12 replies
  • 14 likes

Solved!! Desktop (not device) 'Waiting' on Download

Windows 10, using the Spotify app from the Windows Store (or...whatever they call it...the metro apps...or wait, we can't say metro any more). I have the same problem as this person, but couldn't respond because it was old and closed (though..not suf...

Gig Goer

Windows 10, using the Spotify app from the Windows Store (or...whatever they call it...the metro apps...or wait, we can't say metro any more).   I have the same problem as this person, but cou...

notebene

Gig Goer

3305 Views

1 replies

0 likes

waiting
  • 3305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change song in game

PlanFree/PremiumCountry TurkeyDeviceStandart DesktopOperating SystemWin 10 My Question or Issue Hi ı can't change song in game but ı can change song in main win menu

Visitor

Plan Free/Premium Country  Turkey Device Standart Desktop Operating System Win 10   My Question or Issue  Hi ı can't change song in game but ı can change song in main win menu

SergioDavid

Roadie

847 Views

3 replies

0 likes

  • 847 Views
  • 3 replies
  • 0 likes

[Windows] Black Screen

PlanPremiumCountryCanada DeviceRYZEN 5 1600X and GTX 970Operating SystemWindows 10 Enterprise 1803 My Question or IssueWhen launching Spotify, it only shows a black screen with the "Settings" dots in the top left corner and the Windows close, minimiz...

Regular

Plan Premium Country Canada  Device RYZEN 5 1600X and GTX 970 Operating System Windows 10 Enterprise 1803   My Question or Issue When launching Spotify, it only shows a black scre...

cuthbertnibbles

Regular

1371 Views

2 replies

1 likes

  • 1371 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify desktop scrobbling to last.fm only when the phone app is running.

Operating SystemAndroid / Windows 10 (1.0.85.259.g4ab01679) My Question or Issue My spotify desktop app sometimes (most of the time) won't scrobble to last.fm nor display the current music in Discord. Everything is configured properly (Last.fm with t...

Casual Listener

Operating System Android / Windows 10 (1.0.85.259.g4ab01679)   My Question or Issue   My spotify desktop app sometimes (most of the time) won't scrobble to last.fm nor display the curr...

SergioDavid

Roadie

1282 Views

3 replies

2 likes

bug
  • 1282 Views
  • 3 replies
  • 2 likes

Playlist covers are extremely high contrast

Playlist art that I upload to Spotify is extremely high contrast. Any known fix?I'm using Windows 10.

Casual Listener

Playlist art that I upload to Spotify is extremely high contrast. Any known fix? I'm using Windows 10.  

gloyens

Casual Listener

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Solved!! opening spotify from system tray

PlanFreeCountry UsDevice(hp ay-131)Operating System(Windows 10) My Question or Issuehello i have been using spotify for some time now and i use the "close button minimizes spotify to system tray" feature but recently when i open it from system tray t...

Regular

  Plan Free Country  Us Device (hp ay-131) Operating System (Windows 10)   My Question or Issue hello i have been using spotify for some time now and i use the "close button...

INFIMIX

Regular

946 Views

2 replies

0 likes

  • 946 Views
  • 2 replies
  • 0 likes

No VPN support: Why?

Hi, Is well known that Spotify doesn't work well with VPN's. I think is time to put some questions in place: why? Here in this support website exist many topics about users with problems using Spotify with a VPN, but the official answer is always the...

Casual Listener

Hi,   Is well known that Spotify doesn't work well with VPN's. I think is time to put some questions in place: why?   Here in this support website exist many topics about user...

Ryanx0r

Composer

50688 Views

6 replies

69 likes

connection
internet
VPN
  • 50688 Views
  • 6 replies
  • 69 likes

Friends feed not working

PlanFreeCountryBulgariaDevicePCOperating SystemWindows 7 My Question or Issue Hey everyone,For the last few months my friends feed has not been working. I thought it was a bug and with a few updates it will be back, but it stayed the same.Any help wi...

Newbie

Plan Free Country Bulgaria Device PC Operating System Windows 7   My Question or Issue  Hey everyone, For the last few months my friends feed has not been working. I thought it w...

Loxer

Community Legend

653 Views

1 replies

0 likes

Music
  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs i listen to are being added to a playlist i don't want them in

Also, songs that are already in the playlist are being deleted and re-added when i listen to the playlist on shuffle. All of the songs in the screenshot were added 8 days ago when i first made the playlist.And i can't get a screenshot of songs from a...

Newbie

  Also, songs that are already in the playlist  are being deleted and re-added when i listen to the playlist on shuffle.  All of the songs in the screenshot were added 8 days ag...

Aimee_T

Roadie

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly shows songs from previous set

Discover weekly was generated, I've checked that and there was new songs which was added today. Then I came to "recently played" and opened "discover weekly" from there. Then discover weekly with old songs occured. Still have it in my "discover weekl...

Roadie

Discover weekly was generated, I've checked that and there was new songs which was added today.   Then I came to "recently played" and opened "discover weekly" from there. Then discover weekly...

Aimee_T

Roadie

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can´t add my own Music to a Playlist (lokal file)

PlanPremium Device(PC) Operating System(Windows 10) My Question or Issue I added two "big" remixs in my lokal files but can't add them to a playlist. Maybe it's because they are almost 45 min. long? If I make a right click on them, there is no field ...

Newbie

Plan Premium   Device (PC)   Operating System (Windows 10)   My Question or Issue  I added two "big" remixs in my lokal files but can't add them to a playlist. Maybe it'...

Aimee_T

Roadie

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Unknown 3-second clip playing before random songs

I currently use Spotify on PC on the latest version of Windows 10. I'm also using the latest version of free Spotify. Since I made my account over a year ago, a three-second snippit of an unknown song plays before random songs. In said clip, the pers...

Roadie

  I currently use Spotify on PC on the latest version of Windows 10. I'm also using the latest version of free Spotify. Since I made my account over a year ago, a three-second snippit of an unk...

Loxer

Community Legend

494 Views

3 replies

0 likes

  • 494 Views
  • 3 replies
  • 0 likes

Dropout at start of each new song

PlanPremiumCountry NorwayDevicePCOperating SystemWindows7 My Question or IssueEvery time a new song starts playing, I have up to 10 seconds of dropouts, before the rest of the song plays well. When next song starts, it's the same all over again. Play...

Regular

Plan Premium Country  Norway Device PC Operating System Windows7   My Question or Issue Every time a new song starts playing, I have up to 10 seconds of dropouts, before the rest ...

Ryanx0r

Composer

816 Views

5 replies

0 likes

  • 816 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify can't identify artist for local files.

I downloaded some mixtapes to listen to, but the artist is not appearing in the artist column. Everything else is there, song title and album, but spotify cannot recognize the artist or something. I checked the properties of the files and the artist ...

Newbie

  I downloaded some mixtapes to listen to, but the artist is not appearing in the artist column. Everything else is there, song title and album, but spotify cannot recognize the artist or somet...

Melody

Spotify

473 Views

2 replies

0 likes

  • 473 Views
  • 2 replies
  • 0 likes

Saving offline songs

Hello I am using Spotify version 1.0.87.491.ge2a121fc (Windows Store version) PREMIUM. My problem is that my desktop app wont save playlist offline. It just says "waiting for connection" when in fact I have full and fast internet access. My computer ...

Regular

Hello I am using Spotify version 1.0.87.491.ge2a121fc (Windows Store version) PREMIUM.  My problem is that my desktop app wont save playlist offline. It just says "waiting for connection" ...

Billy-J

Spotify Star

769 Views

6 replies

0 likes

  • 769 Views
  • 6 replies
  • 0 likes

Songs not autoplaying at end of playlist

I have Spotify set to automatically play similar music at the end of a playlist. However, this isn't happening. I'm on the latest versions of Windows 10 and free Spotify. How can I fix this?

Roadie

I have Spotify set to automatically play similar music at the end of a playlist. However, this isn't happening. I'm on the latest versions of Windows 10 and free Spotify. How can I fix this?   ...

Loxer

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Can't order songs in new spotify playlists

Since Spotify added the new style to their playlists, I can't order songs by artist, title, album or date added.You can check this playlist on desktop and notice the buttons are locked.https://open.spotify.com/user/spotify/playlist/37i9dQZF1DX2Nc3B70...

Visitor

   Since Spotify added the new style to their playlists, I can't order songs by artist, title, album or date added. You can check this playlist on desktop and notice the buttons are locke...

Sebasty

Community Legend

1085 Views

7 replies

1 likes

  • 1085 Views
  • 7 replies
  • 1 likes

Spotify continues to have friends feed failing to load

No matter how many times I reinstall, reboot, resign in, sign in on a new device, or anything it still won't update. The only thing that fixed it was being on an old spotify version, but I had to update to the most recent for some features I need. Wh...

Newbie

No matter how many times I reinstall, reboot, resign in, sign in on a new device, or anything it still won't update. The only thing that fixed it was being on an old spotify version, but I had to upd...

Loxer

Community Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes