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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1714 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145945 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130938 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10995 Views

1 replies

6 likes

  • 10995 Views
  • 1 replies
  • 6 likes

Solved!! Album Cover is not showing

PlanPremiumCountry AustriaDeviceDesktop/LabtopOperating SystemWindows 10 My Question or Issue The Album Cover Art of the Songs is not shown on the bottom left where it has been used to in the past. I have this problem since 8 days now and tried every...

Casual Listener

Plan Premium Country  Austria Device Desktop/Labtop Operating System Windows 10   My Question or Issue   The Album Cover Art of the Songs is not shown on the bottom lef...

Loxer

Community Legend

31013 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Heavy stuttering on Win7 makes Spotify Premium unusable

PlanPremiumCountryGermany DevicePC Core i7 3820Network Adapter: Intel 7260 WLAN AC PCI-E cardOperating SystemWin7 My Question or IssueSpotify starts to stutter heavily after about 30sec playback.Looks like this: https://youtu.be/TbmqQDAFnWY New insta...

Casual Listener

Plan Premium Country Germany   Device PC Core i7 3820 Network Adapter: Intel 7260 WLAN AC PCI-E card Operating System Win7   My Question or Issue Spotify starts to stutter heavi...

samurai_penguin

Casual Listener

838 Views

2 replies

0 likes

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  • 2 replies
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Solved!! [Desktop] Can't show only downloaded Songs/Albums

PlanPremiumCountry U.K.DeviceSurface Book (though this still happens on Desktop)Operating SystemWindows 10 My Issue: I'm trying to find out what songs and albums I have downloaded onto my device and what are just saved to library, so I can download t...

Newbie

  Plan Premium Country  U.K. Device Surface Book (though this still happens on Desktop) Operating System Windows 10   My Issue:  I'm trying to find out what songs and a...

Loxer

Community Legend

2944 Views

1 replies

0 likes

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  • 1 replies
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Spotify update problem

I have problem with spotify updates.Spotify notice everyday, that new update is available -> restart and update.After update the version number won't change. I have done these:About Spotify -> click here to download and after that please restart to i...

Casual Listener

I have problem with spotify updates. Spotify notice everyday, that new update is available -> restart and update. After update the version number won't change.   I have done these: About...

Loxer

Community Legend

2294 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Spotify causing my PC Windows 10 to freeze

HiThis is like a message in a bottle as this forum is my last resort.For more than 6 months now, Spotify has been randomly causing my PC to freeze (I'm on Windows 10 64 bits). I've contacted Spotify support on several occasions and the only solution ...

Regular

Hi This is like a message in a bottle as this forum is my last resort. For more than 6 months now, Spotify has been randomly causing my PC to freeze (I'm on Windows 10 64 bits). I've contacted Spot...

redseafish1

Regular

6659 Views

15 replies

2 likes

freeze
Windows 10
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Superuser Contribution Sub standard connection

Edit: The below was posted in error in this topic. Reposted in "Android"Since middle/late May: "no internet connection, please try again later" 2-3 times on a daily basis. This with a close to flawless mobil internet connection. It never occurs when ...

Music Fan

Edit: The below was posted in error in this topic. Reposted in "Android" Since middle/late May: "no internet connection, please try again later" 2-3 times on a daily basis. This with a close to flaw...

Julian

Moderator

351 Views

1 replies

0 likes

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  • 1 replies
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Newly added songs won't download

PlanPremiumCountry NZDeviceHP 850 laptopOperating SystemWindows 10 My Question or IssueI have a large number of playlists, and songs. Whenever I add new songs to my playlists now, they don't download, the download toggle change to "waiting" and newly...

Casual Listener

Plan Premium Country  NZ Device HP 850 laptop Operating System Windows 10   My Question or Issue I have a large number of playlists, and songs. Whenever I add new songs to my play...

Loxer

Community Legend

570 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Radio and Stations are not loading

PlanFree/PremiumCountry United StatesDevice(PC)Operating System(Windows 10) My Question or Issue When I try to listen to a station all it says is "Your Stations are unavailable please try again later", or when I try the radio it says "Error" Failed t...

Newbie

  Plan Free/Premium Country  United States Device (PC) Operating System (Windows 10)   My Question or Issue  When I try to listen to a station all it says is "Your Stat...

Loxer

Community Legend

3831 Views

1 replies

0 likes

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  • 1 replies
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The "label" search is gone?

PlanPremiumCountry swedenOperating SystemWindows 10 My Question or Issue I use the label search function pretty often. It doesn't work any more, did it get removed?Example: Label:"labelname"

Gig Goer

Plan Premium Country  sweden Operating System Windows 10   My Question or Issue  I use the label search function pretty often. It doesn't work any more, did it get removed? Ex...

HiFiCrisp

Gig Goer

3004 Views

11 replies

0 likes

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Download Playlists

I have downloaded playlists to my Lenovo computer. I believe the files are physically downoaded to the harddrive? When I play from my Samsung the same playlist which is marked downloaded;Are the files downloaded to my Samsung mobile hard drive. If so...

Gig Goer

  I have downloaded playlists to my Lenovo computer. I believe the files are physically downoaded to the harddrive?   When I play from my Samsung the same playlist which is marked downlo...

Loxer

Community Legend

456 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

The same song is always "up next" on launch and I don't want it to happen

Hello,One day I decided on a whim to listen to an album that was listed as new release. In this case, it was a certan Bene Rexha. Not that it really matters, but I did not listen to this for more than a few minutes before skipping through and returnt...

Casual Listener

Hello, One day I decided on a whim to listen to an album that was listed as new release.   In this case, it was a certan Bene Rexha.  Not that it really matters, but I did not listen ...

thelonious

Casual Listener

445 Views

1 replies

0 likes

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  • 0 likes

Superuser Contribution Volume keys not working - Spotify Connect on WiFi - Windows 10

Hi,I have a new Lenovo ThinkPad and the volume keys (incl mute) don't change the volume on my stereo when using Spotify Connect on Wifi. When I toggle volume keys up/down the Windows volume appears to be changing (ie the W10 pop-up slides up/down) bu...

Casual Listener

Hi, I have a new Lenovo ThinkPad and the volume keys (incl mute) don't change the volume on my stereo when using Spotify Connect on Wifi.  When I toggle volume keys up/down the Windows volume a...

Alfredo

Roadie

984 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

"Adding" playlist of an album from an artist makes it a playlist made by me?

This has been extremely annoying for the entirety of the time I've used spotify. Whenever I save an album by any artist, right click it, and click "add as new playlist" it makes it so the playlist is created by me and isn't displayed on my playlist l...

Regular

This has been extremely annoying for the entirety of the time I've used spotify. Whenever I save an album by any artist, right click it, and click "add as new playlist" it makes it so the playlist is...

Loxer

Community Legend

2080 Views

5 replies

0 likes

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Superuser Contribution Spotify's shuffle function is too 'smart'

PlanPremiumCountryNetherlandsDevice and Operating SystemIrrelevant. My IssueI didn't actually know in which board I should've posted this, since it's an issue with Spotify's shuffle algorithm and not with the version of Spotify installed on my device...

Regular

Plan Premium Country Netherlands Device and Operating System Irrelevant.   My Issue I didn't actually know in which board I should've posted this, since it's an issue with Spotify's shuf...

Ivan

Spotify Legend

5663 Views

6 replies

24 likes

  • 5663 Views
  • 6 replies
  • 24 likes

Solved!! how to install spotify in windows without using the spotify installer ?

PlanSingle PremiumCountry IrelandDevicePCOperating SystemWindows 10 My Question or IssueHow to install spotify in windows without using the spotify installer ? As seems the Spotify installer will download Spotify itself, but in my working place its v...

Casual Listener

Plan Single Premium Country  Ireland Device PC Operating System Windows 10   My Question or Issue How to install spotify in windows without using the spotify installer ? As seems ...

emanueol

Casual Listener

92258 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

Trouble downloading

PlanPremiumCountryU.S. DeviceDesktop ComputerOperating SystemWindows 7 My Question or Issue When I try to download a playlist, Spotify stalls and I get the message "Waiting for connection". However, I'm connected to the internet.

Newbie

Plan Premium Country U.S.   Device Desktop Computer Operating System Windows 7   My Question or Issue  When I try to download a playlist, Spotify stalls and I get the messag...

Loxer

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Windows Phone 8

PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 7 My Question or Issue Hi, I'm having some troubles with my application on Windows 7. I installed the app updated, but I try to connect with my Facebook account and the message is that abo...

Casual Listener

Plan Premium Country Brazil  Device Desktop Operating System Windows 7   My Question or Issue  Hi,  I'm having some troubles with my application on Windows 7. I in...

Pazetto

Casual Listener

1048 Views

5 replies

0 likes

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  • 5 replies
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Slow app? It takes forever to run it

PlanPremiumCountry ArgentinaDeviceWindows 8.1 PC, 12 GB ram, 3.8 4 core cpu, etc.Question or Issue Whenever I run the app for the first time, it takes like 3 or 4 minutes to actually start, and take another 2-3 min to connect to my mobile phone and a...

Casual Listener

Plan Premium Country  Argentina Device Windows 8.1 PC, 12 GB ram, 3.8 4 core cpu, etc. Question or Issue  Whenever I run the app for the first time, it takes like 3 or 4 minutes to a...

Faculegarralde

Casual Listener

1273 Views

3 replies

0 likes

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A firewall may be blocking Spotify message.

A firewall may be blocking Spotify. Please, update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings. That is the message I get when I start a Spotify client on my desktop machine. I turned the fir...

Gig Goer

  A firewall may be blocking Spotify. Please, update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings.   That is the ...

Loxer

Community Legend

45012 Views

1 replies

1 likes

  • 45012 Views
  • 1 replies
  • 1 likes

Pic of the day

PlanFree/PremiumCountry GermanyDeviceSony VaioOperating SystemWindows 7 My Question or IssueToday i found on an old backup an old version of spotify....Good old times, easy to use, no big Letters, Covers, Pictures and those stuff, no waiting Just sim...

Gig Goer

Plan Free/Premium Country  Germany Device Sony Vaio Operating System Windows 7   My Question or Issue Today i found on an old backup an old version of spotify.... Good old time...

Loxer

Community Legend

329 Views

1 replies

1 likes

  • 329 Views
  • 1 replies
  • 1 likes