Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11450 Views

105 replies

47 likes

  • 11450 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1293 Views

15 replies

2 likes

Possible Bug
  • 1293 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3141 Views

38 replies

2 likes

  • 3141 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8915 Views

0 replies

4 likes

  • 8915 Views
  • 0 replies
  • 4 likes

How to make shared playlist public

Hi! as it says in the title: I am unable to make my shared playlist public. I’ve been searching online for solutions but the only solution I stumbled upon was that it simply isn’t possible to do that.However, two of my playlists ARE public + shared. ...

Newbie

Hi!   as it says in the title: I am unable to make my shared playlist public. I’ve been searching online for solutions but the only solution I stumbled upon was that it simply isn’t possible t...

644 Views

0 replies

1 likes

shared
Shared playlist
shared playlists
  • 644 Views
  • 0 replies
  • 1 likes

Superuser Contribution Discover Weekly - Dislike Button

PlanPremiumCountryUK DeviceiPhone / PCOperating System(iOS 10, Windows 10 My Question or Issue I use the Dislike button quite often when playing my Discover Weekly but within the last few weeks it still plays the 'Disliked' songs. They are greyed out...

Casual Listener

Plan Premium Country UK  Device iPhone / PC Operating System (iOS 10, Windows 10   My Question or Issue  I use the Dislike button quite often when playing my Discov...

Guido

Spotify Legend

1097 Views

3 replies

0 likes

  • 1097 Views
  • 3 replies
  • 0 likes

free trial 1 month not activated after registration

PlanFree 1 mth PremiumCountry australiaDevicwlaptopOperating SystemWindows 10 My Question or Issue i have registered for the free 1 month trial period however i am unable to access the premium feature. can you help please? i have already tried loggin...

Casual Listener

Plan Free  1 mth Premium Country  australia Devicw laptop Operating System Windows 10   My Question or Issue  i have registered for the free 1 month trial period ho...

Jose_M

Spotify Star

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Cannot add local files or playlists to songs

PlanPremiumCountry USADeviceGalaxy S9+ Operating SystemWindows 10 I added several local files to spotify via the desktop app. These files are playable through the local files section, but cannot be moved to the songs section to be played in shuffle w...

Casual Listener

Plan Premium Country  USA Device Galaxy S9+   Operating System Windows 10   I added several local files to spotify via the desktop app. These files are playable through the l...

AeroZ

Composer

1943 Views

3 replies

1 likes

  • 1943 Views
  • 3 replies
  • 1 likes

Spotify skips every song in playlist after 1 minute

HEy guys, Spotify skips every song in my playlist after aprox. one minute. This happens on android and also on the PCPlanPremiumCountry GermanyDevicePC, Android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

HEy guys, Spotify skips every song in my playlist after aprox. one minute. This happens on android and also on the PC Plan Premium Country  Germany Device PC, Android   (iOS 10, And...

712 Views

0 replies

1 likes

  • 712 Views
  • 0 replies
  • 1 likes

Surface app not working

PlanPremiumCountryUSA DeviceWindows surface ProOperating SystemWindows 10 I just got my surface legitamately 2 weeks ago for my birthday. I downloaded spotify and it was working like a charm for a few days. Then I had to go back to school, an hour aw...

Casual Listener

Plan Premium Country USA   Device Windows surface Pro Operating System Windows 10   I just got my surface legitamately 2 weeks ago for my birthday. I downloaded spotify and it was...

Loxer

Community Legend

1584 Views

3 replies

0 likes

  • 1584 Views
  • 3 replies
  • 0 likes

Spotify Naming Convention

Operating SystemWindows/Android My Question or Issue Recently the naming convention when Albums/Playlists are added via drag and drop to Folders has changed.Previously it would default to the Artist Name - Album Title layout which is my preference. I...

Newbie

    Operating System Windows/Android    My Question or Issue  Recently the naming convention when Albums/Playlists are added via drag and drop to Folders has changed. ...

user-removed

Not applicable

1728 Views

1 replies

2 likes

  • 1728 Views
  • 1 replies
  • 2 likes

Web player not loading playlist past 100 songs

It shows that Spotify is just buffering with the wheel when I scroll down to the 100th song. This happens on all playlists, and is happening in Chrome, Firefox, and Internet Explorer. I've already deleted all history - cache, cookies, and browsing, a...

Newbie

It shows that Spotify is just buffering with the wheel when I scroll down to the 100th song. This happens on all playlists, and is happening in Chrome, Firefox, and Internet Explorer.    ...

harunrashidanve

Casual Listener

1533 Views

4 replies

11 likes

  • 1533 Views
  • 4 replies
  • 11 likes

Continuously skipping to next song in playlist without playing

PlanFreeCountry USADeviceDesktopOperating SystemWindows 10 My Question or Issue Regardless of which playlist I try, whether it's one I've created or one that is available publicly, Spotify just skips through the whole list without playing anything. I...

Casual Listener

Plan Free Country  USA Device Desktop Operating System Windows 10   My Question or Issue  Regardless of which playlist I try, whether it's one I've created or one that is ava...

1007 Views

0 replies

3 likes

Skipping songs
  • 1007 Views
  • 0 replies
  • 3 likes

Cannot listen to a certain artist

PlanStudent PremiumCountry UKDeviceiPhone 6, Laptop, Desktop, iPad AirOperating SystemiOS 11, Windows 10 My Question or IssueFor quite a while now I have not been able to listen to the artist While She Sleeps. They should be available in my region as...

Visitor

Plan Student Premium Country  UK Device iPhone 6, Laptop, Desktop, iPad Air Operating System iOS 11, Windows 10   My Question or Issue For quite a while now I have not been a...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Can't find the Play Queue on windows 10?

PlanPremium FamilyCountry USADeviceMac running windows 10Operating Systemwindows 10 My Question or IssueSo when I open the desktop spotify app I can right click add to queue but no songs show up in the queue when I open play.spotify.com I can add son...

Casual Listener

  Plan Premium Family Country  USA Device Mac running windows 10 Operating System windows 10   My Question or Issue So when I open the desktop spotify app I can right click ...

Sebasty

Community Legend

1460 Views

3 replies

0 likes

  • 1460 Views
  • 3 replies
  • 0 likes

ability to see play counts on album pages gone on desktop

ive noticed with the recent updates the option to see playcounts (when hovering over the bar, play count comes up) has been taken away from album pages ONLY. why is this? on artist pages it still works as normal, but on album pages it doesnt work at ...

Casual Listener

  ive noticed with the recent updates the option to see playcounts (when hovering over the bar, play count comes up) has been taken away from album pages ONLY. why is this? on artist pages it s...

Sebasty

Community Legend

998 Views

3 replies

0 likes

  • 998 Views
  • 3 replies
  • 0 likes

I can't play local files

Hello everybody, i have annoying problem with spotify. I literally can't play any local file. Bcs Spotify deleted xxxtentacion songs i love and i rly want to listen, especially King of the Death, i had to download it, add as local file and play. But ...

Regular

Hello everybody, i have annoying problem with spotify.  I literally can't play any local file.  Bcs Spotify deleted xxxtentacion songs i love and i rly want to listen, especially King of ...

Sebasty

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Web Player without App downloaded

Windows 7, Chrome browser, strong private cable internet connectionMy Question or Issue I have not downloaded the App (nor do I want to do so) and am using (or trying to) the web player. I am having a lot of trouble. I do not see a Radio heading in t...

Newbie

  Windows 7, Chrome browser, strong private cable internet connection My Question or Issue  I have not downloaded the App (nor do I want to do so) and am using (or trying to) the web pla...

Sebasty

Community Legend

1394 Views

1 replies

0 likes

  • 1394 Views
  • 1 replies
  • 0 likes

Desktop App crashes

PlanPremiumCountry USADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueProblem occurs from time to time. Sometimes there is no problem during 2-3 days. sometimes it happens every 30 minutes. Sound stops. Sign "Can't play current song" ...

Casual Listener

Plan Premium Country  USA Device Dell XPS 13 Operating System Windows 10   My Question or Issue Problem occurs from time to time. Sometimes there is no problem during 2-3 days. so...

Loxer

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Desktop Client Not Displaying Subfolders

PremiumOn the desktop client when i select a folder i see all the playlists in it, like so: But when subfolders are in there too then it dosent display anything, like so:It used to display all playlists and subfolders.Please Help!

Gig Goer

Premium On the desktop client when i select a folder i see all the playlists in it, like so:  But when subfolders are in there too then it dosent display anything, like so: It used to...

colake

Regular

1156 Views

2 replies

1 likes

bug
subfolders
  • 1156 Views
  • 2 replies
  • 1 likes

Superuser Contribution Search bar not evaluating correctly

This issue happens on desktop (windows 10), android app and web spotify. If you were to input a resource on the bar, the term will not get evaluated, resulting in: 'No results found for "spotify:album:0WKeD3HWbimSq1MjE23htS"' On the desktop version y...

Newbie

This issue happens on desktop (windows 10), android app and web spotify.   If you were to input a resource on the bar, the term will not get evaluated, resulting in: 'No results found for "spo...

Aimee_T

Roadie

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution iTunes music won't play on Spotify

PlanPremiumCountry UKDevicePCOperating SystemWindows 10 My Question or Issue I have an itunes album of over 1000 songs saved to my pc from before I had Spotifty. All of this plays fine, however within Spotify when i go to play any song from my old co...

Casual Listener

Plan Premium Country  UK Device PC Operating System Windows 10   My Question or Issue  I have an itunes album of over 1000 songs saved to my pc from before I had Spotifty. Al...

flipflop71

Casual Listener

4915 Views

3 replies

1 likes

  • 4915 Views
  • 3 replies
  • 1 likes

Odd noise on one track

PlanFreeCountryUK DeviceSpotify appOperating SystemWindows 10 My Question or IssueWhile playing the Paladin albun Jazz attack the second track seems to skip like a CD would at 2m30s then again 3mNot really a big problem just thought I'd point it out ...

Newbie

Plan Free Country UK   Device Spotify app Operating System Windows 10   My Question or Issue While playing the Paladin albun Jazz attack the second track seems to skip like a CD ...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

No es posible reproducir canción actual

He descargado el spotify en mi nueva laptop de trabajo (windows 10), cuando estoy escuchando una lista de reproducción solo puedo escuchar una canción y tengo que pasar a la siguiente manualmente, he descargado las listas que escucho e igual tengo el...

Newbie

He descargado el spotify en mi nueva laptop de trabajo (windows 10), cuando estoy escuchando una lista de reproducción solo puedo escuchar una canción y tengo que pasar a la siguiente manualmente, he...

1242 Views

0 replies

0 likes

  • 1242 Views
  • 0 replies
  • 0 likes