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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87147 Views

40 replies

68 likes

  • 87147 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

815471 Views

505 replies

64 likes

  • 815471 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29436 Views

30 replies

7 likes

  • 29436 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3456 Views

0 replies

4 likes

  • 3456 Views
  • 0 replies
  • 4 likes

Unknown 3-second clip playing before random songs

I currently use Spotify on PC on the latest version of Windows 10. I'm also using the latest version of free Spotify. Since I made my account over a year ago, a three-second snippit of an unknown song plays before random songs. In said clip, the pers...

Roadie

  I currently use Spotify on PC on the latest version of Windows 10. I'm also using the latest version of free Spotify. Since I made my account over a year ago, a three-second snippit of an unk...

Loxer

Community Legend

484 Views

3 replies

0 likes

  • 484 Views
  • 3 replies
  • 0 likes

Dropout at start of each new song

PlanPremiumCountry NorwayDevicePCOperating SystemWindows7 My Question or IssueEvery time a new song starts playing, I have up to 10 seconds of dropouts, before the rest of the song plays well. When next song starts, it's the same all over again. Play...

Regular

Plan Premium Country  Norway Device PC Operating System Windows7   My Question or Issue Every time a new song starts playing, I have up to 10 seconds of dropouts, before the rest ...

Ryanx0r

Composer

796 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Spotify can't identify artist for local files.

I downloaded some mixtapes to listen to, but the artist is not appearing in the artist column. Everything else is there, song title and album, but spotify cannot recognize the artist or something. I checked the properties of the files and the artist ...

Newbie

  I downloaded some mixtapes to listen to, but the artist is not appearing in the artist column. Everything else is there, song title and album, but spotify cannot recognize the artist or somet...

Melody

Spotify

462 Views

2 replies

0 likes

  • 462 Views
  • 2 replies
  • 0 likes

Saving offline songs

Hello I am using Spotify version 1.0.87.491.ge2a121fc (Windows Store version) PREMIUM. My problem is that my desktop app wont save playlist offline. It just says "waiting for connection" when in fact I have full and fast internet access. My computer ...

Regular

Hello I am using Spotify version 1.0.87.491.ge2a121fc (Windows Store version) PREMIUM.  My problem is that my desktop app wont save playlist offline. It just says "waiting for connection" ...

Billy-J

Spotify Star

750 Views

6 replies

0 likes

  • 750 Views
  • 6 replies
  • 0 likes

Songs not autoplaying at end of playlist

I have Spotify set to automatically play similar music at the end of a playlist. However, this isn't happening. I'm on the latest versions of Windows 10 and free Spotify. How can I fix this?

Roadie

I have Spotify set to automatically play similar music at the end of a playlist. However, this isn't happening. I'm on the latest versions of Windows 10 and free Spotify. How can I fix this?   ...

Loxer

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Can't order songs in new spotify playlists

Since Spotify added the new style to their playlists, I can't order songs by artist, title, album or date added.You can check this playlist on desktop and notice the buttons are locked.https://open.spotify.com/user/spotify/playlist/37i9dQZF1DX2Nc3B70...

Visitor

   Since Spotify added the new style to their playlists, I can't order songs by artist, title, album or date added. You can check this playlist on desktop and notice the buttons are locke...

Sebasty

Community Legend

1063 Views

7 replies

1 likes

  • 1063 Views
  • 7 replies
  • 1 likes

Spotify continues to have friends feed failing to load

No matter how many times I reinstall, reboot, resign in, sign in on a new device, or anything it still won't update. The only thing that fixed it was being on an old spotify version, but I had to update to the most recent for some features I need. Wh...

Newbie

No matter how many times I reinstall, reboot, resign in, sign in on a new device, or anything it still won't update. The only thing that fixed it was being on an old spotify version, but I had to upd...

Loxer

Community Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

friends from facebook won't appear on find friends

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 7 My Question or Issue Hello,I have a strange bug in spotify, whenever I click find friends (below the friends list) it only shows one person, when before there were around 200 or more from my ...

Regular

Plan Premium Country  Israel Device PC Operating System Windows 7   My Question or Issue  Hello, I have a strange bug in spotify, whenever I click find friends (below the fr...

origamyth

Regular

671 Views

8 replies

0 likes

  • 671 Views
  • 8 replies
  • 0 likes

Song keeps restarting whenever I type "gre" in order in quick succession

Whenever I type the letters "gre" in order within milliseconds of eachother, it seems that the song that I'm currently listening to restarts/starts playing from the start. Is there any way to make it so that this doesn't happen? I'm on the free plan,...

Casual Listener

Whenever I type the letters "gre" in order within milliseconds of eachother, it seems that the song that I'm currently listening to restarts/starts playing from the start. Is there any way to make it...

yourboy123

Casual Listener

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Solved!! Spotify can't play this right now

PlanPremiumCountry USADeviceWindows 10 DesktopOperating SystemWindows 10 Latest Update My Question or Issue I have had this message pop up after a fresh install of Windows 10, it's working in the web player but not the desktop app. I've tried turning...

Casual Listener

Plan Premium Country  USA Device Windows 10 Desktop Operating System Windows 10 Latest Update   My Question or Issue  I have had this message pop up after a fresh install of ...

Buffle

Newbie

18455 Views

6 replies

0 likes

  • 18455 Views
  • 6 replies
  • 0 likes

Spotify error on launch (error number 0x1ae0191)

PlanPremiumCountry UKDevicePCOperating SystemWindows 10 Desktop My Question or IssueWhen I launch Spotify I am presented with an error:An internal exception occurred (Address: 0x1ae0191).

Casual Listener

Plan Premium Country  UK Device PC Operating System Windows 10 Desktop   My Question or Issue When I launch Spotify I am presented with an error: An internal exception occurred (...

Billy-J

Spotify Star

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Using Windows 10 to click on a playlist now brings up the "delete playlist?" prompt.

I have to click on the "cancel" option for this to disappear. Then when I click on a track, it gets deleted. I have tried uninstalling/reinstalling spotify and windows 10.

Casual Listener

I have to click on the "cancel" option for this to disappear. Then when  I click on a track, it gets deleted. I have tried uninstalling/reinstalling spotify and windows 10.

jaime7722

Casual Listener

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Alphabetizing Playlist

Can the playlist be sorted alphabetized?

Newbie

Can the playlist be sorted alphabetized?

djben

Casual Listener

70093 Views

87 replies

14 likes

  • 70093 Views
  • 87 replies
  • 14 likes

Superuser Contribution Recommended songs is stuck on certain songs.

I have a playlist that I like to add songs to. One time I decided to add some songs from the television show "Steven Universe". Even though I only added 7 songs in total, (compared to the total of 384 songs in the playlist), the recommended songs see...

Newbie

I have a playlist that I like to add songs to. One time I decided to add some songs from the television show "Steven Universe". Even though I only added 7 songs in total, (compared to the total of 38...

SergioDavid

Roadie

954 Views

1 replies

0 likes

  • 954 Views
  • 1 replies
  • 0 likes

Superuser Contribution Macros/Hotkeys not working

PlanFreeCountry DeviceDesktopOperating SystemWindows 10 My Question or Issue I am trying to use an external macro program to use the shortcut keys to just be a simple button to press, but they do not work in spotify. Such as the minimize button works...

Newbie

Plan Free Country   Device Desktop Operating System Windows 10   My Question or Issue  I am trying to use an external macro program to use the shortcut keys to just be a simp...

SergioDavid

Roadie

1225 Views

1 replies

0 likes

  • 1225 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Friend Activity

Hello dear Spotify users , i have a question , it's been two months since my Friend Activity on Desktop don't show up , do you guys have the same problem ? i'm gonna upload a image so you can see

Visitor

  Hello dear Spotify users , i have a question , it's been two months since my Friend Activity on Desktop don't show up , do you guys have the same problem ? i'm gonna upload a image so you can...

user-removed

Not applicable

938 Views

2 replies

0 likes

  • 938 Views
  • 2 replies
  • 0 likes

Spotify on Windows seems to kill the Wifi connection

PlanFree CountryUK DeviceLenovo Yoga 11sOperating SystemWindows 10 My Question or IssueSpotify on Windows seems to kill the Wifi connection on my PC. Other Wifi connected devices in my house aren't affected. Seems to happen after a longer period of p...

Casual Listener

Plan Free   Country UK   Device Lenovo Yoga 11s Operating System Windows 10   My Question or Issue Spotify on Windows seems to kill the Wifi connection on my PC. Other Wifi...

forza_125

Casual Listener

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
  • 0 likes

Spotify keeps stopping ... so frustrating

PlanFree/PremiumCountry CanadaDeviceHp pro bookOperating SystemWindows My Question or Issue For months now whenever I play Spotify, it stops after 10 or 15 minutes and I have to come back and restart the feed on the computer...very frustrating esp du...

Newbie

Plan Free/Premium Country  Canada Device Hp pro book Operating System Windows   My Question or Issue  For months now whenever I play Spotify, it stops after 10 or 15 minutes ...

Loxer

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Solved!! Favorite Songs Disappear

PlanFreeCountryUSA Operating SystemWindows 10 My Question or IssueMy songs that I've favorited don't appear under the "Favorite Songs" sometimes. As a result, I have to manually search for the song, and then my Favorite Songs will be loaded. I have t...

Regular

Plan Free Country USA    Operating System Windows 10   My Question or Issue My songs that I've favorited don't appear under the "Favorite Songs" sometimes. As a result, I have...

HMSNike

Regular

3746 Views

2 replies

0 likes

  • 3746 Views
  • 2 replies
  • 0 likes

Superuser Contribution Quickly play all local files and liked songs together

PlanPremiumCountry USADeviceLG V30Operating SystemWindows 10/Android My Question or Issue I'm sure this has been asked before, but I couldn't find it using google or the search here. Is there a way to quickly play all of my local files and all of my ...

Music Fan

Plan Premium Country  USA Device LG V30 Operating System Windows 10/Android   My Question or Issue  I'm sure this has been asked before, but I couldn't find it using google o...

user-removed

Not applicable

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes