Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

NAC000000

Visitor

27320 Views

11 replies

2 likes

  • 27320 Views
  • 11 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

943109 Views

542 replies

64 likes

  • 943109 Views
  • 542 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

52496 Views

40 replies

9 likes

  • 52496 Views
  • 40 replies
  • 9 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

7555 Views

0 replies

4 likes

  • 7555 Views
  • 0 replies
  • 4 likes

likes on tracks from discover weekly are not synced between devices

PlanFreeCountry CYDevice(iPhone 6, and dekstop 2 devices)Operating System(iOS 11.2.6, windows 7, windows 10 ) My Question or Issue When I like track from discover weekly playlist on one device, on another device it kept unliked. And it it not an issu...

Roadie

Plan Free Country  CY Device (iPhone 6, and dekstop 2 devices) Operating System (iOS 11.2.6, windows 7, windows 10 )   My Question or Issue   When I like track from discover...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Web player stalled on an audio ad

PlanFree - daily userCountry CanadaDevicehp laptopOperating SystemWindows 10 My Question or Issue The web player is stalled on an audio (Walmart) ad and has been for days. I've logged out of and back into the player, I've cleared the cookies/cache, I...

Newbie

Plan Free - daily user Country  Canada Device hp laptop Operating System Windows 10   My Question or Issue  The web player is stalled on an audio (Walmart) ad and has been fo...

614 Views

0 replies

0 likes

AD Locks Spotify
Web Player
Web player issue
Windows 10 web player
  • 614 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stops playing a song and crashes, must be closed in task manager, sound stays until reboot.

Plan PremiumCountry USA Device Windows 10 PC with desktop client. My Question or Issue I'll be playing my music and then it will stop on a song and keep repeating the last 1 second or so and then I exit spotify and close all instances of spotify.exe ...

Gig Goer

  Plan Premium Country USA   Device Windows 10 PC with desktop client.   My Question or Issue   I'll be playing my music and then it will stop on a song and keep repea...

chiefjoboo

Gig Goer

1964 Views

2 replies

0 likes

  • 1964 Views
  • 2 replies
  • 0 likes

No option to enable/disable explicit songs on desktop

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue I listen to Spotify on multiple devices and I frequently enable/disable the explicit filter based on the environment I am in. However, I left it switched to ...

Casual Listener

Plan Premium Country  United States Device Desktop Operating System Windows 10   My Question or Issue  I listen to Spotify on multiple devices and I frequently enable/disable...

billyb2

Newbie

13878 Views

6 replies

14 likes

  • 13878 Views
  • 6 replies
  • 14 likes

Desktop Player

My Question or Issue My question is that everytime I play a playlist my player will skip around instead going in order. I don't like that I would like my player to go in order as the tracks are listed to play. How can I fix this issue? I try every th...

Newbie

    My Question or Issue  My question is that everytime I play a playlist my player will skip around instead going in order. I don't like that I would like my player to go in order ...

Nico

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

BBC Global News Podcast -- current day does not play

PlanPremiumCountryUSADevicesWindows 10 PC and iPhone 6sOperating SystemsWindows 10 latest and iOS 11.4.1 My Question or Issue I can no longer listen to the current day of the BBC Global News Podcast even though it shows up on the podcast titles. I ca...

Casual Listener

Plan Premium Country USA Devices Windows 10 PC and iPhone 6s Operating Systems Windows 10 latest and iOS 11.4.1   My Question or Issue  I can no longer listen to the current day o...

satuthill

Casual Listener

1959 Views

3 replies

0 likes

  • 1959 Views
  • 3 replies
  • 0 likes

Premium Subsciption payment is not being accepted

PlanFree/PremiumCountry South AfricaDeviceHauwei P9 Lite/ HP Probook 2016 model My Question or IssueSo I live in South Africa (this might be relevant), and I have been trying to pay for my premium subscription for the first time since I tried the fre...

Newbie

Plan Free/Premium Country  South Africa Device Hauwei P9 Lite/ HP Probook 2016 model   My Question or Issue So I live in South Africa (this might be relevant), and I have been tryin...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problema Configuración Social

PlanPremiumPaís EspañaDispositivoAcerSistema operativoWindowsMi pregunta o problema Hola! La opción de "mostrar mis artistas más escuchados actuales" se desactiva sola (se pone en gris) cada vez que cierro el programa. Pero es que cuando la activo (v...

Visitor

Plan Premium País  España Dispositivo Acer Sistema operativo Windows Mi pregunta o problema   Hola! La opción de "mostrar mis artistas más escuchados actuales" se desactiva sola (...

Peter

Spotify Legend

2153 Views

1 replies

0 likes

  • 2153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play counter not updating

Hi everyone, ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but the play counter is not increasing. Is anyone else experiencing thi...

Composer

Hi everyone,    ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but t...

Guido

Spotify Legend

4755 Views

5 replies

5 likes

Android
Desktop
iOS
Mac
Mobile
Windows
  • 4755 Views
  • 5 replies
  • 5 likes

Organization/Client

I want to report someone but I don't know what means this category: "Organization/Client". I have to fill it with something but I don't know with. Thank you and have a nice day.

Visitor

  I want to report someone but I don't know what means this category: "Organization/Client". I have to fill it with something but I don't know with.   Thank you and have a nice day. 

user-removed

Not applicable

1384 Views

2 replies

1 likes

  • 1384 Views
  • 2 replies
  • 1 likes

Superuser Contribution Same song comes up every time I open Spotify

Opening Spotify comes up with the same song every time, with the same shuffle on my playlist. The only time I have found it changing is if I explicitly close Spotify before turning my computer off. Version: 1.0.84.344.gfc674f6f I've had the issue for...

Composer

Opening Spotify comes up with the same song every time, with the same shuffle on my playlist. The only time I have found it changing is if I explicitly close Spotify before turning my computer off.&n...

Guido

Spotify Legend

4922 Views

9 replies

7 likes

Desktop
Windows
  • 4922 Views
  • 9 replies
  • 7 likes

Solved!! Play ALL my songs

PlanFreeCountry Deviceasus laptopOperating SystemWindows 10 My Question or Issue I have around 350 favorite songs, but I feel like I'm only hearing the same 50 over and over. I'm set up for shuffle and repeat. How can I play the deeper tracks, and/or...

Casual Listener

Plan Free Country   Device asus laptop Operating System Windows 10   My Question or Issue  I have around 350 favorite songs, but I feel like I'm only hearing the same 50 over...

user-removed

Not applicable

2023 Views

3 replies

0 likes

  • 2023 Views
  • 3 replies
  • 0 likes

Getting error message "Spotify can't play this right now"

PlanFreeCountry USADevicePCOperating SystemWindows 10 My Question or Issue Getting the error message "Spotify can't play this right now" when I try to play any EXPLICIT songs. Any help will be appreciated.Thanks, I have tried;Clearing cacheReinstalli...

Newbie

Plan Free Country  USA Device PC Operating System Windows 10   My Question or Issue  Getting the error message "Spotify can't play this right now" when I try to play any EXPL...

842 Views

0 replies

0 likes

  • 842 Views
  • 0 replies
  • 0 likes

problem with data use

PlanPremium Operating System Windows 7 My Question or Issue hello and thank u for helping!i change the "offline songs strong" location and i don't use offline mode but the program keep saving files in this location: AppData/local/spotify. i have to m...

Casual Listener

Plan Premium     Operating System  Windows 7   My Question or Issue  hello and thank u for helping! i change the "offline songs strong" location and i don't use...

Loxer

Community Legend

931 Views

1 replies

0 likes

Account
Other
Premium
  • 931 Views
  • 1 replies
  • 0 likes

Spotify App on Windows 10 don't start correctly / don't work

Plan: PremiumCountry: GermanyDevice: Lenovo Yoga 720 (2017)Operating System: Microsoft Windows 10, Build 17134.228, Anti-Virus-Software: Bitdefender Internet Security 2018 My Question or Issue:The Spotify App from the official Windows Store install c...

Newbie

Plan: Premium Country: Germany Device: Lenovo Yoga 720 (2017) Operating System: Microsoft Windows 10, Build 17134.228, Anti-Virus-Software: Bitdefender Internet Security 2018   My Questio...

Loxer

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Has the option to play songs in a folder removed?

PlanFreeCountry DevicePCOperating System(Windows 10 My Question or Issue I used to be able to play songs in a folder. Well, songs in playlists in a folder. I have a folder wich contains my whole library. Now that I select the folder, the whole sectio...

Roadie

Plan Free Country   Device PC Operating System (Windows 10   My Question or Issue  I used to be able to play songs in a folder. Well, songs in playlists in a folder. I have a...

colake

Regular

957 Views

3 replies

4 likes

  • 957 Views
  • 3 replies
  • 4 likes

Error code 2,3,7,8 unable to log into desktop Windows

PlanPremiumCountryDenmarkDeviceWindows Operating SystemWindows 10 My Question or Issue So I've been trying to log in to Spotify desktop for months via the "Log in via Facebook button. Although everytime it says different kinds of errors, mostly 3,7 &...

Casual Listener

Plan Premium Country Denmark Device Windows Operating System Windows 10   My Question or Issue   So I've been trying to log in to Spotify desktop for months via the "Log in via ...

Sebasty

Community Legend

1774 Views

5 replies

0 likes

  • 1774 Views
  • 5 replies
  • 0 likes

What happened to my playlist?

My Question or Issue I used to be able to start a radio station from the web & be able to see the upcoming songs. No longer. I also used to be able to shuffle all of the songs from a particular artist, but this changed. I am not sure what has happene...

Casual Listener

          My Question or Issue  I used to be able to start a radio station from the web & be able to see the upcoming songs. No longer. I also used to be able ...

Sebasty

Community Legend

1597 Views

5 replies

0 likes

  • 1597 Views
  • 5 replies
  • 0 likes

Local files not staying in playlists

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue When you put a local file in a playlist, does it stay there? Mine, frustratingly, don't seem to.

Newbie

Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  When you put a local file in a playlist, does it stay there? Mine, frustratingly, don'...

Nico

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Track Times on Discover Weekly?

PlanPremiumCountry USADeviceDesktop, Spotify version 1.0.88.353.g15c26ea1Operating SystemWindows 10 My Question or Issue I know this may seem minor, but I noticed track times are not a column in my Discover Weekly. They still appear in other playlist...

Newbie

Plan Premium Country  USA Device Desktop, Spotify version 1.0.88.353.g15c26ea1 Operating System Windows 10  My Question or Issue  I know this may seem minor, but I notice...

user-removed

Not applicable

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes