Help Wizard

Step 1


Error code 8 or error code 2...Can't use Spotify anyway!

Error code 8 or error code 2...Can't use Spotify anyway!







Operating System

Windows 10


My Question or Issue

I have been trying to use Spotify on my job's PC for about a week now. Everytime I try to access my account through the program or the app, Spotify displays either error 8 (related to the proxy) or error 2 (that says that the service is not available). At first I thought it was because of some restrictions due to company policies. I asked the IT guy about it and he said there weren't such restrictions.

I've already uninstalled the program and the app. Installed them again, and nothing, the same error keeps showing up.

Anyone knows a solution? Thank you!



2 Replies

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

I have the same problem and I can´t solve it, I have already reinstall Spotify but it didn´t work.  I have Windows 10 Pro version 1803.

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