Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Wednesday
notworking117
Casual Listener
82274 Views
81 replies
27 likes

82274 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
Lanciano007
Gig Goer
95191 Views
289 replies
22 likes

95191 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6771 Views
1 replies
6 likes

6771 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147445 Views
0 replies
26 likes
Mac
Windows

147445 Views
0 replies
26 likes

Solved!!Superuser Contribution iTunes music won't play on Spotify

PlanPremiumCountry UKDevicePCOperating SystemWindows 10 My Question or Issue I have an itunes album of over 1000 songs saved to my pc from before I had Spotifty. All of this plays fine, however within Spotify when i go to play any song from my old co...

flipflop71
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I have an itunes album of over 1000 songs saved to my pc from before I had Spotifty. Al...
2018-08-29 2:42:12 AM
2018-08-29 12:27:32 AM
flipflop71
Casual Listener
4441 Views
3 replies
1 likes

4441 Views
3 replies
1 likes

Odd noise on one track

PlanFreeCountryUK DeviceSpotify appOperating SystemWindows 10 My Question or IssueWhile playing the Paladin albun Jazz attack the second track seems to skip like a CD would at 2m30s then again 3mNot really a big problem just thought I'd point it out ...

JamesRayGun
Newbie
Plan Free Country UK Device Spotify app Operating System Windows 10 My Question or Issue While playing the Paladin albun Jazz attack the second track seems to skip like a CD ...
2018-08-29 11:25:39 PM
286 Views
0 replies
0 likes

286 Views
0 replies
0 likes

No es posible reproducir canción actual

He descargado el spotify en mi nueva laptop de trabajo (windows 10), cuando estoy escuchando una lista de reproducción solo puedo escuchar una canción y tengo que pasar a la siguiente manualmente, he descargado las listas que escucho e igual tengo el...

makivsl
Newbie
He descargado el spotify en mi nueva laptop de trabajo (windows 10), cuando estoy escuchando una lista de reproducción solo puedo escuchar una canción y tengo que pasar a la siguiente manualmente, he...
2018-08-29 10:28:42 PM
1073 Views
0 replies
0 likes

1073 Views
0 replies
0 likes

Superuser Contribution My Queue is not Kept After Restarting the Windows Desktop Application

After closing the Spotify desktop application the queue is reverted to an older version and the current state is not kept. Today I opened the Spotify desktop app and the queue was reverted to its state of last week (seven days ago). This isn't always...

YoLaGarg
Regular
After closing the Spotify desktop application the queue is reverted to an older version and the current state is not kept. Today I opened the Spotify desktop app and the queue was reverted t...
2018-07-10 7:21:35 AM
2018-08-29 9:37:37 PM
YoLaGarg
Regular
624 Views
2 replies
0 likes
queue

624 Views
2 replies
0 likes

likes on tracks from discover weekly are not synced between devices

PlanFreeCountry CYDevice(iPhone 6, and dekstop 2 devices)Operating System(iOS 11.2.6, windows 7, windows 10 ) My Question or Issue When I like track from discover weekly playlist on one device, on another device it kept unliked. And it it not an issu...

dead_lesbian
Roadie
Plan Free Country CY Device (iPhone 6, and dekstop 2 devices) Operating System (iOS 11.2.6, windows 7, windows 10 ) My Question or Issue When I like track from discover...
2018-08-29 9:06:33 PM
314 Views
0 replies
0 likes

314 Views
0 replies
0 likes

Web player stalled on an audio ad

PlanFree - daily userCountry CanadaDevicehp laptopOperating SystemWindows 10 My Question or Issue The web player is stalled on an audio (Walmart) ad and has been for days. I've logged out of and back into the player, I've cleared the cookies/cache, I...

heather_sushi
Newbie
Plan Free - daily user Country Canada Device hp laptop Operating System Windows 10 My Question or Issue The web player is stalled on an audio (Walmart) ad and has been fo...
2018-08-29 7:02:04 PM
474 Views
0 replies
0 likes
AD Locks Spotify
Web Player
Web player issue
Windows 10 web player

474 Views
0 replies
0 likes

Solved!! Spotify stops playing a song and crashes, must be closed in task manager, sound stays until reboot.

Plan PremiumCountry USA Device Windows 10 PC with desktop client. My Question or Issue I'll be playing my music and then it will stop on a song and keep repeating the last 1 second or so and then I exit spotify and close all instances of spotify.exe ...

chiefjoboo
Gig Goer
Plan Premium Country USA Device Windows 10 PC with desktop client. My Question or Issue I'll be playing my music and then it will stop on a song and keep repea...
2018-08-21 7:01:37 PM
2018-08-29 6:03:16 PM
chiefjoboo
Gig Goer
1757 Views
2 replies
0 likes

1757 Views
2 replies
0 likes

No option to enable/disable explicit songs on desktop

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue I listen to Spotify on multiple devices and I frequently enable/disable the explicit filter based on the environment I am in. However, I left it switched to ...

alexbracken
Casual Listener
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue I listen to Spotify on multiple devices and I frequently enable/disable...
2018-07-23 7:20:52 PM
2018-08-29 5:31:15 PM
billyb2
Newbie
13140 Views
6 replies
14 likes

13140 Views
6 replies
14 likes

Desktop Player

My Question or Issue My question is that everytime I play a playlist my player will skip around instead going in order. I don't like that I would like my player to go in order as the tracks are listed to play. How can I fix this issue? I try every th...

TrishaGateway37
Newbie
My Question or Issue My question is that everytime I play a playlist my player will skip around instead going in order. I don't like that I would like my player to go in order ...
2018-08-29 4:09:47 PM
2018-08-29 4:15:19 PM
Nico
Community Legend
363 Views
1 replies
0 likes

363 Views
1 replies
0 likes

BBC Global News Podcast -- current day does not play

PlanPremiumCountryUSADevicesWindows 10 PC and iPhone 6sOperating SystemsWindows 10 latest and iOS 11.4.1 My Question or Issue I can no longer listen to the current day of the BBC Global News Podcast even though it shows up on the podcast titles. I ca...

satuthill
Casual Listener
Plan Premium Country USA Devices Windows 10 PC and iPhone 6s Operating Systems Windows 10 latest and iOS 11.4.1 My Question or Issue I can no longer listen to the current day o...
2018-08-17 4:23:29 PM
2018-08-29 4:05:12 PM
satuthill
Casual Listener
1578 Views
3 replies
0 likes

1578 Views
3 replies
0 likes

Premium Subsciption payment is not being accepted

PlanFree/PremiumCountry South AfricaDeviceHauwei P9 Lite/ HP Probook 2016 model My Question or IssueSo I live in South Africa (this might be relevant), and I have been trying to pay for my premium subscription for the first time since I tried the fre...

mshawe128
Newbie
Plan Free/Premium Country South Africa Device Hauwei P9 Lite/ HP Probook 2016 model My Question or Issue So I live in South Africa (this might be relevant), and I have been tryin...
2018-08-29 1:41:41 PM
332 Views
0 replies
0 likes

332 Views
0 replies
0 likes

Superuser Contribution Problema Configuración Social

PlanPremiumPaís EspañaDispositivoAcerSistema operativoWindowsMi pregunta o problema Hola! La opción de "mostrar mis artistas más escuchados actuales" se desactiva sola (se pone en gris) cada vez que cierro el programa. Pero es que cuando la activo (v...

user-removed
Visitor
Plan Premium País España Dispositivo Acer Sistema operativo Windows Mi pregunta o problema Hola! La opción de "mostrar mis artistas más escuchados actuales" se desactiva sola (...
2018-08-28 8:59:48 PM
2018-08-29 12:04:03 PM
Peter
Spotify Legend
1538 Views
1 replies
0 likes

1538 Views
1 replies
0 likes

Superuser Contribution Play counter not updating

Hi everyone, ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but the play counter is not increasing. Is anyone else experiencing thi...

ValenceMusic
Composer
Hi everyone, ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but t...
2018-07-26 7:01:15 PM
2018-08-29 10:37:33 AM
Guido
Spotify Legend
3256 Views
5 replies
5 likes
Android
Desktop
iOS
Mac
Mobile
Windows

3256 Views
5 replies
5 likes

Organization/Client

I want to report someone but I don't know what means this category: "Organization/Client". I have to fill it with something but I don't know with. Thank you and have a nice day.

user-removed
Visitor
I want to report someone but I don't know what means this category: "Organization/Client". I have to fill it with something but I don't know with. Thank you and have a nice day.
2018-08-29 9:51:25 AM
2018-08-29 10:35:02 AM
user-removed
Not applicable
585 Views
2 replies
1 likes

585 Views
2 replies
1 likes

Superuser Contribution Same song comes up every time I open Spotify

Opening Spotify comes up with the same song every time, with the same shuffle on my playlist. The only time I have found it changing is if I explicitly close Spotify before turning my computer off. Version: 1.0.84.344.gfc674f6f I've had the issue for...

Jollof
Composer
Opening Spotify comes up with the same song every time, with the same shuffle on my playlist. The only time I have found it changing is if I explicitly close Spotify before turning my computer off.&n...
2018-06-30 10:43:58 AM
2018-08-29 10:18:34 AM
Guido
Spotify Legend
2708 Views
9 replies
6 likes
Desktop
Windows

2708 Views
9 replies
6 likes

Solved!! Play ALL my songs

PlanFreeCountry Deviceasus laptopOperating SystemWindows 10 My Question or Issue I have around 350 favorite songs, but I feel like I'm only hearing the same 50 over and over. I'm set up for shuffle and repeat. How can I play the deeper tracks, and/or...

PineappleThief
Casual Listener
Plan Free Country Device asus laptop Operating System Windows 10 My Question or Issue I have around 350 favorite songs, but I feel like I'm only hearing the same 50 over...
2018-08-27 10:31:36 PM
2018-08-28 12:54:39 AM
user-removed
Not applicable
646 Views
3 replies
0 likes

646 Views
3 replies
0 likes

Getting error message "Spotify can't play this right now"

PlanFreeCountry USADevicePCOperating SystemWindows 10 My Question or Issue Getting the error message "Spotify can't play this right now" when I try to play any EXPLICIT songs. Any help will be appreciated.Thanks, I have tried;Clearing cacheReinstalli...

ninjawalker7
Newbie
Plan Free Country USA Device PC Operating System Windows 10 My Question or Issue Getting the error message "Spotify can't play this right now" when I try to play any EXPL...
2018-08-28 12:19:27 AM
406 Views
0 replies
0 likes

406 Views
0 replies
0 likes

problem with data use

PlanPremium Operating System Windows 7 My Question or Issue hello and thank u for helping!i change the "offline songs strong" location and i don't use offline mode but the program keep saving files in this location: AppData/local/spotify. i have to m...

9950t1q2fqcsmjm
Casual Listener
Plan Premium Operating System Windows 7 My Question or Issue hello and thank u for helping! i change the "offline songs strong" location and i don't use...
2018-08-28 6:30:09 PM
2018-08-28 9:24:03 PM
Loxer
Community Legend
454 Views
1 replies
0 likes
Account
Other
Premium

454 Views
1 replies
0 likes

Spotify App on Windows 10 don't start correctly / don't work

Plan: PremiumCountry: GermanyDevice: Lenovo Yoga 720 (2017)Operating System: Microsoft Windows 10, Build 17134.228, Anti-Virus-Software: Bitdefender Internet Security 2018 My Question or Issue:The Spotify App from the official Windows Store install c...

DanGer1916
Newbie
Plan: Premium Country: Germany Device: Lenovo Yoga 720 (2017) Operating System: Microsoft Windows 10, Build 17134.228, Anti-Virus-Software: Bitdefender Internet Security 2018 My Questio...
2018-08-28 5:07:26 PM
2018-08-28 5:50:01 PM
Loxer
Community Legend
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Has the option to play songs in a folder removed?

PlanFreeCountry DevicePCOperating System(Windows 10 My Question or Issue I used to be able to play songs in a folder. Well, songs in playlists in a folder. I have a folder wich contains my whole library. Now that I select the folder, the whole sectio...

Maetco
Roadie
Plan Free Country Device PC Operating System (Windows 10 My Question or Issue I used to be able to play songs in a folder. Well, songs in playlists in a folder. I have a...
2018-08-27 3:06:35 PM
2018-08-28 4:54:32 PM
colake
Regular
575 Views
3 replies
4 likes

575 Views
3 replies
4 likes

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