Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11435 Views

105 replies

47 likes

  • 11435 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1260 Views

13 replies

2 likes

Possible Bug
  • 1260 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3115 Views

38 replies

2 likes

  • 3115 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8895 Views

0 replies

4 likes

  • 8895 Views
  • 0 replies
  • 4 likes

Superuser Contribution Connecting to chromecast only on phone

USAPremiumSamsung Galaxy 8 and Windows 10 x64 Ok this is not big issue, but can only connect and adjust volume from phone appOnce that is done can see computer (even if I am sitting at computer connecting by phone)Computer App can skip songs, pause, ...

Casual Listener

USA Premium Samsung Galaxy 8 and Windows 10 x64   Ok this is not big issue, but can only connect and adjust volume from phone app Once that is done can see computer (even if I am sitting at...

Peter

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution AUTOPLAY Please

Plan PremiumCountry Czech Republic Operating System Win10 My Question or IssueWhy would you remove such a nice feature out of the blue? Me and many other users really appreciated how it offered new music of the similar particular taste seamlessly jus...

Newbie

Plan    Premium Country    Czech Republic   Operating System    Win10    My Question or Issue Why would you remove such a nice feature out of the...

Peter

Spotify Legend

657 Views

2 replies

1 likes

  • 657 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution [Desktop] Autoplay setting is gone

I want to disable autoplay, but when I scroll down in settings, the option isn't there.I re-installed it, twice, and it's still gone. Help?

Newbie

I want to disable autoplay, but when I scroll down in settings, the option isn't there. I re-installed it, twice, and it's still gone.   Help?

Peter

Spotify Legend

883 Views

2 replies

0 likes

  • 883 Views
  • 2 replies
  • 0 likes

[Desktop] Spotify is becoming worse and worse every update.

PlanFreeCountry EgyptDevicePCOperating SystemWindows 10 My Question or Issue Spotify, a company that's designed for music, has become worse and worse every **bleep** year. first off starting with the error code 17 where it can't be fixed, uninstalled...

Regular

  Plan Free Country  Egypt Device PC Operating System Windows 10   My Question or Issue  Spotify, a company that's designed for music, has become worse and worse every ...

Sebasty

Community Legend

1055 Views

3 replies

1 likes

  • 1055 Views
  • 3 replies
  • 1 likes

Solved!! Windows 10 October 2018 Update - neither spotify desktop or windows app displays.

PlanPremiumDevicehttp://nimb.ws/ETjmQw Operating Systemhttp://nimb.ws/ApDqZ8 My Question or IssueHi, spotify just shows an empty window after the update. see http://nimb.ws/gCBwPh have uninstalled and installed and no luck.

Regular

Plan Premium Device http://nimb.ws/ETjmQw   Operating System http://nimb.ws/ApDqZ8   My Question or Issue Hi, spotify just shows an empty window after the update.  see ht...

Loxer

Community Legend

2053 Views

8 replies

0 likes

  • 2053 Views
  • 8 replies
  • 0 likes

Superuser Contribution Autoplay doesn't show up on desktop version

For some reason autoplay has simply disappeared from my desktop version of Spotify (I'm running Windows 7). It's still there on my iphone App, but it simply isn't listed under playback in the settings. And given that there is way to get support from ...

Newbie

  For some reason autoplay has simply disappeared from my desktop version of Spotify (I'm running Windows 7). It's still there on my iphone App, but it simply isn't listed under playback in the...

Peter

Spotify Legend

685 Views

2 replies

0 likes

  • 685 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Did autoplay got removed ?

Hi all,so the past few days I noticed that autoplay wasnt working since one of the reasons I got my spotify is to discover new music so does anybody know if this is a problem or just an updated that killed this feature thanks,Thanos

Casual Listener

Hi all, so the past few days I noticed that autoplay wasnt working since one of the reasons I got my spotify is to discover new music so does anybody know if this is a problem or just an updated tha...

Peter

Spotify Legend

3158 Views

6 replies

1 likes

  • 3158 Views
  • 6 replies
  • 1 likes

Spotify Shows No Artist or CD Pictures

PlanFree/PremiumCountry Device Operating SystemWindows XP SP3 My Question or Issue I never had this problem before. I cannot see the artist pictures or cd pictures. I only see music notes, a mic or a grey cd as pictures. I have installed the latest a...

Regular

  Plan Free/Premium Country   Device   Operating System Windows XP SP3   My Question or Issue  I never had this problem before. I cannot see the artist pictures or...

royals77

Regular

1937 Views

15 replies

1 likes

  • 1937 Views
  • 15 replies
  • 1 likes

"Connect with Spotify" button doesn't work on website

I don't know if this is something that can be helped but it never hurts to ask. So chillhop music has their own website where you can like and save a song to your Spotify account as it plays live through their youtube. In the upper right-hand corner ...

Newbie

I don't know if this is something that can be helped but it never hurts to ask.   So chillhop music has their own website where you can like and save a song to your Spotify acco...

MauriceMV

Spotify Star

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Facebook & Windows 10 UWP

PlanPremiumCountry United StatesDeviceHP Spectre LaptopOperating SystemWindows 10 Home OS Build 17134.285 My Question or Issue Previously I could not open the facebook connection option on desktop as it was hidden in the background. Congrats on fixin...

Newbie

Plan Premium Country  United States Device HP Spectre Laptop Operating System Windows 10 Home OS Build 17134.285   My Question or Issue  Previously I could not open the faceb...

Peter

Spotify Legend

1044 Views

1 replies

0 likes

  • 1044 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Issue - Songs Being Added For No Reason?

PlanFreeDeviceDesktop PCOperating SystemWindows 10 My Question or Issue Yesterday I created a few Playlists with 130/136 songs each. I think I've been experiencing a bug, unless It's something I'm unintentionally doing. This has occurred 3-4 times no...

Regular

Plan Free Device Desktop PC Operating System Windows 10   My Question or Issue   Yesterday I created a few Playlists with 130/136 songs each. I think I've been experiencing a bug, ...

Peter

Spotify Legend

573 Views

1 replies

0 likes

Other
  • 573 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now

PlanPremiumCountry ColombiaDeviceHP Pavillion x360Operating SystemWindows 10Question or Issue: It used to work a few days ago, but now everytime I try to play a track on the spotify app on my PC, the message pops up: "Spotify can't play this right no...

Regular

Plan Premium Country  Colombia Device HP Pavillion x360 Operating System Windows 10 Question or Issue: It used to work a few days ago, but now everytime I try to play a track on the spot...

Co6Studio

Newbie

8443 Views

16 replies

2 likes

  • 8443 Views
  • 16 replies
  • 2 likes

[Windows 10 App] Random Changes to different devices and songs I never heard of before

PlanFreeCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't really use the desktop app for Windows 10 anymore since it changes the "You're listening on" from "This Computer" to a Firefox Browser all the time. But it d...

Newbie

Plan Free Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue I can't really use the desktop app for Windows 10 anymore since it changes the "You're li...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Solved!! Offline Song Storage

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen I change the Offline Song Location in the Advanced Settings from the default C:\ location to my local D:\ drive, it doesn't hold. When I restart Spotify App, it reverts b...

Visitor

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue When I change the Offline Song Location in the Advanced Settings from the default C:\ location to m...

DennyEMufc

Roadie

1410 Views

4 replies

0 likes

  • 1410 Views
  • 4 replies
  • 0 likes

Different albums playing simultaneously from one Spotify account

I bet this ain't meant to happen Possibly connected with my other topic Unstable Windows Desktop Connection to Amazon Alexa devices, Spotify connect is so flakey (at least for me) that last evening I had two completely independent audio streams playi...

Roadie

I bet this ain't meant to happen 😉   Possibly connected with my other topic Unstable Windows Desktop Connection to Amazon Alexa devices, Spotify connect is so flakey (at least for m...

user-removed

Not applicable

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution No reproduce ninguna canción

PlanFreeCountryEspaña Operating System Windows 10 My Question or Issue Me he metido en spotify y al dar a reproducir a cualquier cancion ninguna va. Me sale este mensaje: Spotify no puede reproducir esto en este momento. Si tienes el archivo en el or...

Newbie

Plan Free Country España  Operating System  Windows 10  My Question or Issue  Me he metido en spotify y al dar a reproducir a cualquier cancion ninguna va. Me sale este men...

Peter

Spotify Legend

17655 Views

7 replies

3 likes

  • 17655 Views
  • 7 replies
  • 3 likes

Superuser Contribution Playlist Pictures are messed up

Hi,I have had an issue with the custom Playlist Pictures for some time now. I'm not sure if Spotify is aware of it but some updates solve it then another will break it. My problem is that I upload perfectly square pictures for the playlists. As in, a...

Casual Listener

   Hi, I have had an issue with the custom Playlist Pictures for some time now. I'm not sure if Spotify is aware of it but some updates solve it then another will break it.   My pr...

Peter

Spotify Legend

2798 Views

4 replies

0 likes

  • 2798 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Bluetooth session end annoyance

PlanPremiumCountry FranceDevicePCWindows 10 official Spotify app My Question or Issue HiAt home, I use a PC with a sound systme and I switch audio to a bluetooth speaker system when I amin another room. Switching this way works perfectly and Spotify'...

Newbie

Plan Premium Country  France Device PC Windows 10 official Spotify app   My Question or Issue  Hi At home, I use a PC with a sound systme and I switch audio to a bluetooth sp...

Peter

Spotify Legend

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Bluetooth headphone controls not working

Recently I've been trying to use a new pair of bluetooth headphones with my computer (Windows, Lenovo Yoga Pro 2). All of the controls work fine with the native Windows Media player, but for some reason with Spotify, the Play function control on the ...

Casual Listener

Recently I've been trying to use a new pair of bluetooth headphones with my computer (Windows, Lenovo Yoga Pro 2). All of the controls work fine with the native Windows Media player, but for some rea...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes