Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84378 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
799727 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24874 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFreeCountry UsDevice(hp ay-131)Operating System(Windows 10) My Question or Issuehello i have been using spotify for some time now and i use the "close button minimizes spotify to system tray" feature but recently when i open it from system tray t...
Plan Free Country Us Device (hp ay-131) Operating System (Windows 10) My Question or Issue hello i have been using spotify for some time now and i use the "close button...
Regular
917 Views
2 replies
0 likes
Hi, Is well known that Spotify doesn't work well with VPN's. I think is time to put some questions in place: why? Here in this support website exist many topics about users with problems using Spotify with a VPN, but the official answer is always the...
Hi, Is well known that Spotify doesn't work well with VPN's. I think is time to put some questions in place: why? Here in this support website exist many topics about user...
Composer
50525 Views
6 replies
69 likes
PlanFreeCountryBulgariaDevicePCOperating SystemWindows 7 My Question or Issue Hey everyone,For the last few months my friends feed has not been working. I thought it was a bug and with a few updates it will be back, but it stayed the same.Any help wi...
Plan Free Country Bulgaria Device PC Operating System Windows 7 My Question or Issue Hey everyone, For the last few months my friends feed has not been working. I thought it w...
Community Legend
637 Views
1 replies
0 likes
Also, songs that are already in the playlist are being deleted and re-added when i listen to the playlist on shuffle. All of the songs in the screenshot were added 8 days ago when i first made the playlist.And i can't get a screenshot of songs from a...
Also, songs that are already in the playlist are being deleted and re-added when i listen to the playlist on shuffle. All of the songs in the screenshot were added 8 days ag...
Roadie
387 Views
1 replies
0 likes
Discover weekly was generated, I've checked that and there was new songs which was added today. Then I came to "recently played" and opened "discover weekly" from there. Then discover weekly with old songs occured. Still have it in my "discover weekl...
Discover weekly was generated, I've checked that and there was new songs which was added today. Then I came to "recently played" and opened "discover weekly" from there. Then discover weekly...
Roadie
654 Views
1 replies
0 likes
PlanPremium Device(PC) Operating System(Windows 10) My Question or Issue I added two "big" remixs in my lokal files but can't add them to a playlist. Maybe it's because they are almost 45 min. long? If I make a right click on them, there is no field ...
Plan Premium Device (PC) Operating System (Windows 10) My Question or Issue I added two "big" remixs in my lokal files but can't add them to a playlist. Maybe it'...
Roadie
346 Views
1 replies
0 likes
I currently use Spotify on PC on the latest version of Windows 10. I'm also using the latest version of free Spotify. Since I made my account over a year ago, a three-second snippit of an unknown song plays before random songs. In said clip, the pers...
I currently use Spotify on PC on the latest version of Windows 10. I'm also using the latest version of free Spotify. Since I made my account over a year ago, a three-second snippit of an unk...
Community Legend
472 Views
3 replies
0 likes
PlanPremiumCountry NorwayDevicePCOperating SystemWindows7 My Question or IssueEvery time a new song starts playing, I have up to 10 seconds of dropouts, before the rest of the song plays well. When next song starts, it's the same all over again. Play...
Plan Premium Country Norway Device PC Operating System Windows7 My Question or Issue Every time a new song starts playing, I have up to 10 seconds of dropouts, before the rest ...
Composer
760 Views
5 replies
0 likes
I downloaded some mixtapes to listen to, but the artist is not appearing in the artist column. Everything else is there, song title and album, but spotify cannot recognize the artist or something. I checked the properties of the files and the artist ...
I downloaded some mixtapes to listen to, but the artist is not appearing in the artist column. Everything else is there, song title and album, but spotify cannot recognize the artist or somet...
Spotify
456 Views
2 replies
0 likes
Hello I am using Spotify version 1.0.87.491.ge2a121fc (Windows Store version) PREMIUM. My problem is that my desktop app wont save playlist offline. It just says "waiting for connection" when in fact I have full and fast internet access. My computer ...
Hello I am using Spotify version 1.0.87.491.ge2a121fc (Windows Store version) PREMIUM. My problem is that my desktop app wont save playlist offline. It just says "waiting for connection" ...
Spotify Star
744 Views
6 replies
0 likes
I have Spotify set to automatically play similar music at the end of a playlist. However, this isn't happening. I'm on the latest versions of Windows 10 and free Spotify. How can I fix this?
I have Spotify set to automatically play similar music at the end of a playlist. However, this isn't happening. I'm on the latest versions of Windows 10 and free Spotify. How can I fix this? ...
Community Legend
390 Views
1 replies
0 likes
Since Spotify added the new style to their playlists, I can't order songs by artist, title, album or date added.You can check this playlist on desktop and notice the buttons are locked.https://open.spotify.com/user/spotify/playlist/37i9dQZF1DX2Nc3B70...
Since Spotify added the new style to their playlists, I can't order songs by artist, title, album or date added. You can check this playlist on desktop and notice the buttons are locke...
Community Legend
1040 Views
7 replies
1 likes
No matter how many times I reinstall, reboot, resign in, sign in on a new device, or anything it still won't update. The only thing that fixed it was being on an old spotify version, but I had to update to the most recent for some features I need. Wh...
No matter how many times I reinstall, reboot, resign in, sign in on a new device, or anything it still won't update. The only thing that fixed it was being on an old spotify version, but I had to upd...
Community Legend
312 Views
1 replies
0 likes
PlanPremiumCountry IsraelDevicePCOperating SystemWindows 7 My Question or Issue Hello,I have a strange bug in spotify, whenever I click find friends (below the friends list) it only shows one person, when before there were around 200 or more from my ...
Plan Premium Country Israel Device PC Operating System Windows 7 My Question or Issue Hello, I have a strange bug in spotify, whenever I click find friends (below the fr...
Regular
660 Views
8 replies
0 likes
Whenever I type the letters "gre" in order within milliseconds of eachother, it seems that the song that I'm currently listening to restarts/starts playing from the start. Is there any way to make it so that this doesn't happen? I'm on the free plan,...
Whenever I type the letters "gre" in order within milliseconds of eachother, it seems that the song that I'm currently listening to restarts/starts playing from the start. Is there any way to make it...
Casual Listener
375 Views
1 replies
0 likes
PlanPremiumCountry USADeviceWindows 10 DesktopOperating SystemWindows 10 Latest Update My Question or Issue I have had this message pop up after a fresh install of Windows 10, it's working in the web player but not the desktop app. I've tried turning...
Plan Premium Country USA Device Windows 10 Desktop Operating System Windows 10 Latest Update My Question or Issue I have had this message pop up after a fresh install of ...
Newbie
18403 Views
6 replies
0 likes
PlanPremiumCountry UKDevicePCOperating SystemWindows 10 Desktop My Question or IssueWhen I launch Spotify I am presented with an error:An internal exception occurred (Address: 0x1ae0191).
Plan Premium Country UK Device PC Operating System Windows 10 Desktop My Question or Issue When I launch Spotify I am presented with an error: An internal exception occurred (...
Spotify Star
648 Views
1 replies
0 likes
I have to click on the "cancel" option for this to disappear. Then when I click on a track, it gets deleted. I have tried uninstalling/reinstalling spotify and windows 10.
I have to click on the "cancel" option for this to disappear. Then when I click on a track, it gets deleted. I have tried uninstalling/reinstalling spotify and windows 10.
Casual Listener
430 Views
1 replies
0 likes
Can the playlist be sorted alphabetized?
Can the playlist be sorted alphabetized?
Casual Listener
69552 Views
87 replies
14 likes
I have a playlist that I like to add songs to. One time I decided to add some songs from the television show "Steven Universe". Even though I only added 7 songs in total, (compared to the total of 384 songs in the playlist), the recommended songs see...
I have a playlist that I like to add songs to. One time I decided to add some songs from the television show "Steven Universe". Even though I only added 7 songs in total, (compared to the total of 38...
Roadie
930 Views
1 replies
0 likes
