Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81101 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
776079 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18077 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountry NorwayDevicePCOperating SystemWindows7 My Question or IssueEvery time a new song starts playing, I have up to 10 seconds of dropouts, before the rest of the song plays well. When next song starts, it's the same all over again. Play...
Plan Premium Country Norway Device PC Operating System Windows7 My Question or Issue Every time a new song starts playing, I have up to 10 seconds of dropouts, before the rest ...
Composer
729 Views
5 replies
0 likes
I downloaded some mixtapes to listen to, but the artist is not appearing in the artist column. Everything else is there, song title and album, but spotify cannot recognize the artist or something. I checked the properties of the files and the artist ...
I downloaded some mixtapes to listen to, but the artist is not appearing in the artist column. Everything else is there, song title and album, but spotify cannot recognize the artist or somet...
Spotify
445 Views
2 replies
0 likes
Hello I am using Spotify version 1.0.87.491.ge2a121fc (Windows Store version) PREMIUM. My problem is that my desktop app wont save playlist offline. It just says "waiting for connection" when in fact I have full and fast internet access. My computer ...
Hello I am using Spotify version 1.0.87.491.ge2a121fc (Windows Store version) PREMIUM. My problem is that my desktop app wont save playlist offline. It just says "waiting for connection" ...
Spotify Star
736 Views
6 replies
0 likes
I have Spotify set to automatically play similar music at the end of a playlist. However, this isn't happening. I'm on the latest versions of Windows 10 and free Spotify. How can I fix this?
I have Spotify set to automatically play similar music at the end of a playlist. However, this isn't happening. I'm on the latest versions of Windows 10 and free Spotify. How can I fix this? ...
Community Legend
384 Views
1 replies
0 likes
Since Spotify added the new style to their playlists, I can't order songs by artist, title, album or date added.You can check this playlist on desktop and notice the buttons are locked.https://open.spotify.com/user/spotify/playlist/37i9dQZF1DX2Nc3B70...
Since Spotify added the new style to their playlists, I can't order songs by artist, title, album or date added. You can check this playlist on desktop and notice the buttons are locke...
Community Legend
1024 Views
7 replies
1 likes
No matter how many times I reinstall, reboot, resign in, sign in on a new device, or anything it still won't update. The only thing that fixed it was being on an old spotify version, but I had to update to the most recent for some features I need. Wh...
No matter how many times I reinstall, reboot, resign in, sign in on a new device, or anything it still won't update. The only thing that fixed it was being on an old spotify version, but I had to upd...
Community Legend
311 Views
1 replies
0 likes
PlanPremiumCountry IsraelDevicePCOperating SystemWindows 7 My Question or Issue Hello,I have a strange bug in spotify, whenever I click find friends (below the friends list) it only shows one person, when before there were around 200 or more from my ...
Plan Premium Country Israel Device PC Operating System Windows 7 My Question or Issue Hello, I have a strange bug in spotify, whenever I click find friends (below the fr...
Regular
654 Views
8 replies
0 likes
Whenever I type the letters "gre" in order within milliseconds of eachother, it seems that the song that I'm currently listening to restarts/starts playing from the start. Is there any way to make it so that this doesn't happen? I'm on the free plan,...
Whenever I type the letters "gre" in order within milliseconds of eachother, it seems that the song that I'm currently listening to restarts/starts playing from the start. Is there any way to make it...
Casual Listener
368 Views
1 replies
0 likes
PlanPremiumCountry USADeviceWindows 10 DesktopOperating SystemWindows 10 Latest Update My Question or Issue I have had this message pop up after a fresh install of Windows 10, it's working in the web player but not the desktop app. I've tried turning...
Plan Premium Country USA Device Windows 10 Desktop Operating System Windows 10 Latest Update My Question or Issue I have had this message pop up after a fresh install of ...
Newbie
18334 Views
6 replies
0 likes
PlanPremiumCountry UKDevicePCOperating SystemWindows 10 Desktop My Question or IssueWhen I launch Spotify I am presented with an error:An internal exception occurred (Address: 0x1ae0191).
Plan Premium Country UK Device PC Operating System Windows 10 Desktop My Question or Issue When I launch Spotify I am presented with an error: An internal exception occurred (...
Spotify Star
637 Views
1 replies
0 likes
I have to click on the "cancel" option for this to disappear. Then when I click on a track, it gets deleted. I have tried uninstalling/reinstalling spotify and windows 10.
I have to click on the "cancel" option for this to disappear. Then when I click on a track, it gets deleted. I have tried uninstalling/reinstalling spotify and windows 10.
Casual Listener
420 Views
1 replies
0 likes
Can the playlist be sorted alphabetized?
Can the playlist be sorted alphabetized?
Casual Listener
69089 Views
87 replies
14 likes
I have a playlist that I like to add songs to. One time I decided to add some songs from the television show "Steven Universe". Even though I only added 7 songs in total, (compared to the total of 384 songs in the playlist), the recommended songs see...
I have a playlist that I like to add songs to. One time I decided to add some songs from the television show "Steven Universe". Even though I only added 7 songs in total, (compared to the total of 38...
Roadie
912 Views
1 replies
0 likes
PlanFreeCountry DeviceDesktopOperating SystemWindows 10 My Question or Issue I am trying to use an external macro program to use the shortcut keys to just be a simple button to press, but they do not work in spotify. Such as the minimize button works...
Plan Free Country Device Desktop Operating System Windows 10 My Question or Issue I am trying to use an external macro program to use the shortcut keys to just be a simp...
Roadie
1203 Views
1 replies
0 likes
Hello dear Spotify users , i have a question , it's been two months since my Friend Activity on Desktop don't show up , do you guys have the same problem ? i'm gonna upload a image so you can see
Hello dear Spotify users , i have a question , it's been two months since my Friend Activity on Desktop don't show up , do you guys have the same problem ? i'm gonna upload a image so you can...
Not applicable
922 Views
2 replies
0 likes
PlanFree CountryUK DeviceLenovo Yoga 11sOperating SystemWindows 10 My Question or IssueSpotify on Windows seems to kill the Wifi connection on my PC. Other Wifi connected devices in my house aren't affected. Seems to happen after a longer period of p...
Plan Free Country UK Device Lenovo Yoga 11s Operating System Windows 10 My Question or Issue Spotify on Windows seems to kill the Wifi connection on my PC. Other Wifi...
Casual Listener
691 Views
2 replies
0 likes
PlanFree/PremiumCountry CanadaDeviceHp pro bookOperating SystemWindows My Question or Issue For months now whenever I play Spotify, it stops after 10 or 15 minutes and I have to come back and restart the feed on the computer...very frustrating esp du...
Plan Free/Premium Country Canada Device Hp pro book Operating System Windows My Question or Issue For months now whenever I play Spotify, it stops after 10 or 15 minutes ...
Community Legend
524 Views
1 replies
0 likes
PlanFreeCountryUSA Operating SystemWindows 10 My Question or IssueMy songs that I've favorited don't appear under the "Favorite Songs" sometimes. As a result, I have to manually search for the song, and then my Favorite Songs will be loaded. I have t...
Plan Free Country USA Operating System Windows 10 My Question or Issue My songs that I've favorited don't appear under the "Favorite Songs" sometimes. As a result, I have...
Regular
3720 Views
2 replies
0 likes
PlanPremiumCountry USADeviceLG V30Operating SystemWindows 10/Android My Question or Issue I'm sure this has been asked before, but I couldn't find it using google or the search here. Is there a way to quickly play all of my local files and all of my ...
Plan Premium Country USA Device LG V30 Operating System Windows 10/Android My Question or Issue I'm sure this has been asked before, but I couldn't find it using google o...
Not applicable
681 Views
1 replies
0 likes
PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or Issue I have a text file with the song IDs of about 300 songs that I would like to add to a playlist. Is there a way to add all of them at the same time?
Plan Free Country United States Device PC Operating System Windows 10 My Question or Issue I have a text file with the song IDs of about 300 songs that I would like to add ...
Casual Listener
2660 Views
2 replies
0 likes
