Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11452 Views

105 replies

47 likes

  • 11452 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1293 Views

15 replies

2 likes

Possible Bug
  • 1293 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3147 Views

38 replies

2 likes

  • 3147 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8915 Views

0 replies

4 likes

  • 8915 Views
  • 0 replies
  • 4 likes

Songs have no sound and some songs have the wrong audio file

So I'm using the Spotify desktop app on Windows 10 and noticed that some songs like Eminem's "The Ringer" has no sound and the song "Greatest" has the audio of "Kamikaze".I have tried reinstalling Spotify 3 times but nothing changed. I also changed a...

Newbie

So  I'm using the Spotify desktop app on Windows 10 and noticed that some songs like Eminem's "The Ringer" has no sound and the song  "Greatest" has the audio of  "Kamikaze".I have tri...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

[Desktop][Android] Crossfade even its disabled

Operating SystemWindows, Android 7.1 My Question or IssueCrossfade is a cool feature, what so ever I want to disable it from time to time. The problem is that, even its disabled, it still fades the songs. I have searched the internet for possible sol...

Newbie

Operating System Windows, Android 7.1   My Question or Issue Crossfade is a cool feature, what so ever I want to disable it from time to time. The problem is that, even its disabled, it stil...

406 Views

0 replies

1 likes

  • 406 Views
  • 0 replies
  • 1 likes

Probleme mit dem Support von Medientasten

PlanPremiumCountryDeutschland DevicePCOperating SystemWindows 10 My Question or Issue Ich nutze zum schnelleren Wechslen der Lieder s.g. Funktionstasten von meiner Tastatur (Roccat Isku+ ), welche unter normalen Umständen auch ganz normal die Lieder ...

Regular

Plan Premium Country Deutschland  Device PC Operating System Windows 10   My Question or Issue  Ich nutze zum schnelleren Wechslen der Lieder s.g. Funktionstasten von meiner ...

663 Views

0 replies

0 likes

  • 663 Views
  • 0 replies
  • 0 likes

Playlist 'Make Secret' and 'Make Public' confusion

PlanPremiumCountryUnited StatesDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueI recently noticed a really annoying problem regarding making playlists secret. When I'm on the desktop client and choose the "Make Secret" option for...

Newbie

Plan Premium Country United States Device Desktop Computer Operating System Windows 10   My Question or Issue I recently noticed a really annoying problem regarding making playlists se...

1256 Views

0 replies

4 likes

  • 1256 Views
  • 0 replies
  • 4 likes

Superuser Contribution No puedo escuchar ninguna radio ni ver el feed de amigos.

Tengo el plan premium, pero en la PC no me deja escuchar ninguna radio ni ver el feed de amigos, solo en la PC me pasa estoy ya reinstale, borre, repare, borre la carpeta entera y nada.

Casual Listener

Tengo el plan premium, pero en la PC no me deja escuchar ninguna radio ni ver el feed de amigos, solo en la PC me pasa estoy ya reinstale, borre, repare, borre la carpeta entera y nada.   &nbs...

Sean029

Newbie

2209 Views

3 replies

2 likes

Actividad de amigos.
Radio
  • 2209 Views
  • 3 replies
  • 2 likes

I have identical playlists on 2 computers running windows. 1 repeatedly doesnt play specific songs

PlanPremiumCountry South AfricaDeviceDell LaptopOperating SystemWindows 7 My Question or Issue I am running spotify off two laptops. They have identifcal playlists and I can play these off either computer. But I notice one device will not play specif...

Newbie

Plan Premium Country  South Africa Device Dell Laptop Operating System Windows 7   My Question or Issue  I am running spotify off two laptops.  They have identifcal play...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Spotify unpauses by itself

I have Spotify Free on Windows 10 and I live in the US. Whenever I'm listening to music or a podcast and I pause it, it unpauses by itself after about 20 seconds. This is really annoying, and if I want to pause my music I have to close the app, and r...

Newbie

I have Spotify Free on Windows 10 and I live in the US. Whenever I'm listening to music or a podcast and I pause it, it unpauses by itself after about 20 seconds. This is really annoying, and if I wa...

CakeAT

Newbie

2034 Views

2 replies

5 likes

  • 2034 Views
  • 2 replies
  • 5 likes

Can no longer use keyboard shortcuts to control volume via Spotify Connect

Account: Premium (USA)Laptop: Windows 10Software version: 1.0.88.353.g15c26ea1 (Windows Store version)Echo: Amazon Echo Dot I had an issue recently where Spotify would not start up when launched. It would keep closing just before it finally displayed...

Casual Listener

  Account:  Premium (USA) Laptop:  Windows 10 Software version:  1.0.88.353.g15c26ea1 (Windows Store version) Echo:      Amazon Echo Dot   I had an ...

1188 Views

0 replies

4 likes

Alexa
Keyboard shortcut
Spofity Connect
Volume Control
Windows 10
  • 1188 Views
  • 0 replies
  • 4 likes

Display settings - background and font colour

Hi - new to Family subscription and happy with it! However, using Spotify on a laptop is difficult to see - the font colour and background can merge and it's hard to see it when the laptop's outside. Is there any way of changing this in settings plea...

Regular

Hi - new to Family subscription and happy with it!  However, using Spotify on a laptop is difficult to see - the font colour and background can merge and it's hard to see it when the laptop's ou...

Loxer

Community Legend

3957 Views

1 replies

1 likes

  • 3957 Views
  • 1 replies
  • 1 likes

Adding local files causes crash

I found a _CLOSED_ Item from 2016 that is totally still an issue. Copy from that item follows:-------------------------------------------- Memory leak leading to a crash when loading local filesSubmitted by bartuszekj on ‎2016-02-26 04:49 AM It seems...

Regular

I found a _CLOSED_ Item from 2016 that is totally still an issue. Copy from that item follows: -------------------------------------------- Memory leak leading to a crash when loading local files...

687 Views

0 replies

0 likes

  • 687 Views
  • 0 replies
  • 0 likes

Connect (Windows) finds no devices until I use Connect (Android)

I have Spotify on Windows 10 and on my Samsung phone, and I have a Premium account. I have Sonos and a bunch of Google Chromecast/Home devices. When I try to cast from Spotify on my desktop it invariably shows no devices, even though I can cast to al...

Gig Goer

I have Spotify on Windows 10 and on my Samsung phone, and I have a Premium account. I have Sonos and a bunch of Google Chromecast/Home devices.   When I try to cast from Spotify on my desktop ...

memeweaver

Gig Goer

699 Views

2 replies

0 likes

  • 699 Views
  • 2 replies
  • 0 likes

no sound from Motu 828mk2

windows 10 App, as soon as I set my Motu 828mk2 as default Audio device I get a banner in Spotify app "current Song can't be played". Please fix this, every Audio device should work, not just crappy onboard stuff.

Regular

windows 10 App, as soon as I set my Motu 828mk2 as default Audio device I get a banner in Spotify app "current Song can't be played". Please fix this, every Audio device should work, not just crappy ...

TauTau_de

Regular

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Solved!! Can no log in in desktop app (Windows) with facebook, shows "error: 8"

PlanPremiumCountry ChileDeviceWindows 10 desktop appOperating SystemWindows 10 My Question or IssueHi.I am having a problem trying to log in using the facebook button in my personal notebook (windows 10) , looks like is a problem with the proxy and s...

Casual Listener

Plan Premium Country  Chile Device Windows 10 desktop app Operating System Windows 10   My Question or Issue Hi. I am having a problem trying to log in using the facebook button ...

sebasarmi

Casual Listener

927 Views

4 replies

0 likes

  • 927 Views
  • 4 replies
  • 0 likes

Friendfeed could not be loaded

Hello,I have this issue in spotify where my friendfeed will not load.This problem has been occuring for 6 months.I have a history of using EZBlocker to block spotify ads but i just bought Premium so i don't use it anymore.I've tried deinstalling and ...

Newbie

Hello, I have this issue in spotify where my friendfeed will not load. This problem has been occuring for 6 months. I have a history of using EZBlocker to block spotify ads but i just bought Premi...

Loxer

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

throw to trashbin

So i accidentally pressed the throw to trashbin how to in un do it, been googling it cant find anything tried deleting the track and add it again and that didnt work. Please Help

Newbie

So i accidentally pressed the throw to trashbin how to in un do it, been googling it cant find anything tried deleting the track and add it again and that didnt work. Please Help

574 Views

0 replies

1 likes

  • 574 Views
  • 0 replies
  • 1 likes

Solved!! Local File problems

PlanPremiumCountry USA Device(iPhone 6 Operating SystemWindows 10 My Question or IssueWhen I create a playlist from a song in my local file folder, the playlist appears on my iphone, but the song is not there. By that I mean the playlist on my phone ...

Casual Listener

  Plan Premium Country USA   Device (iPhone 6  Operating System Windows 10   My Question or Issue When I create a playlist from a song in my local file folder, the...

mikek50

Casual Listener

2344 Views

2 replies

0 likes

  • 2344 Views
  • 2 replies
  • 0 likes

[Desktop] Icon not displaying correctly

PlanPremiumDeviceDesktop applicationOperating SystemWindows 10 (using font size 125%) My Question or Issue Using Zoom Less (4x), the icon is not showing. If you keep zooming out, it will eventually dissapear.If I reset the zoom, the icon looks as exp...

Casual Listener

Plan Premium Device Desktop application Operating System Windows 10 (using font size 125%)   My Question or Issue  Using Zoom Less (4x), the icon is not showing. If you keep zooming...

578 Views

0 replies

0 likes

  • 578 Views
  • 0 replies
  • 0 likes

JustSomeOthrGuy

Account: PremiumLaptop: Windows 10Software version: 1.0.88.353.g15c26ea1 (Windows Store version)Echo: Amazon Echo Dot I had an issue recently where Spotify would not start up when launched. It would keep closing just before it finally displayed the h...

Casual Listener

Account:  Premium Laptop:  Windows 10 Software version:  1.0.88.353.g15c26ea1 (Windows Store version) Echo:      Amazon Echo Dot   I had an issue recently...

799 Views

0 replies

0 likes

Alexa
Connect
Echo
PC
volume
Windows 10
  • 799 Views
  • 0 replies
  • 0 likes

Solved!! Friends feed broken

PlanPremiumCountrySweden DeviceWindowsOperating SystemWindows 10 My Question or Issue So this problem has been going on for maybe like 3 weeks now and basically the friend feed doesnt work it says "Try again" and when i click it nothing happens its v...

Gig Goer

  Plan Premium Country Sweden   Device Windows Operating System Windows 10   My Question or Issue  So this problem has been going on for maybe like 3 weeks now and bas...

Loxer

Community Legend

1218 Views

1 replies

0 likes

  • 1218 Views
  • 1 replies
  • 0 likes

Solved!! Can you please add a Play button on the Appears On albums of an artist?

In the desktop client, the Albums / Singles and EPs / Arist Playlists all show a Play button when you hover over the album with the mouse. However, under the Appears On section, the Play button doesn't show up when you hover over an album. So we have...

Regular

In the desktop client, the Albums / Singles and EPs / Arist Playlists all show a Play button when you hover over the album with the mouse.   However, under the Appears On section, the Play but...

Loxer

Community Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes