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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81568 Views

40 replies

68 likes

  • 81568 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779057 Views

503 replies

64 likes

  • 779057 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18808 Views

19 replies

5 likes

  • 18808 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2829 Views

0 replies

4 likes

  • 2829 Views
  • 0 replies
  • 4 likes

Gap at top of screen / not fullscreen when opening from System Tray

Plan: PremiumCountry: Australia Device: Desktop PCOperating System: Windows 10 Pro Version 10.0.17134 Build 17134 My Question or IssueHi all,When I open Spotify from the system tray, there's a large gap at the top of the screen and part of the Spotif...

Regular

Plan: Premium Country: Australia  Device: Desktop PC Operating System: Windows 10 Pro Version 10.0.17134 Build 17134   My Question or Issue Hi all, When I open Spotify...

flamofrog

Casual Listener

5582 Views

13 replies

10 likes

  • 5582 Views
  • 13 replies
  • 10 likes

Solved!!Superuser Contribution Proxy isn't working with the latest versions

I'm using Windows Desktop app (not windows store app) and can't get the newer versions of spotify to run to my proxy server. It keeps saying it's offline. I have to install an old version, from around mars to get it working.But unfortunately spotify ...

Music Fan

I'm using Windows Desktop app (not windows store app) and can't get the newer versions of spotify to run to my proxy server. It keeps saying it's offline.   I have to install an old version, f...

Eikido

Music Fan

16651 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Launch behavior on Windows 10 with multiple monitors

Hey all, Apologies if this is a duplicate issue, but I've had this come up on several Windows 10 machines with multiple displays and it seems to be consistent between them. I figured it'd at least be worth a mention. PlanPremiumCountryUnited States D...

Casual Listener

Hey all,   Apologies if this is a duplicate issue, but I've had this come up on several Windows 10 machines with multiple displays and it seems to be consistent between them. I figured it'd at...

CJS7070

Casual Listener

589 Views

2 replies

1 likes

  • 589 Views
  • 2 replies
  • 1 likes

"Next up" is always the same album after queued songs end

PlanPremiumCountryFinlandOperating SystemWindows 7 Enterprise My Question or IssueWhenever I finish listening to the queued songs in my play queue, Spotify always starts playing Iron Maiden's debut album and every song in the "Next up" list, is also ...

Casual Listener

Plan Premium Country Finland Operating System Windows 7 Enterprise   My Question or Issue Whenever I finish listening to the queued songs in my play queue, Spotify always starts playing ...

Sebasty

Community Legend

8172 Views

3 replies

4 likes

  • 8172 Views
  • 3 replies
  • 4 likes

Daily mix and Song radio is not working

PlanPremiumCountry Operating System( Windows 10) My Question or Issue[On my PC!]i can not use daily mix or song raido, it just get an error message that says; "daily Mix Cannot be started Please try with something els" and the same message for the so...

Casual Listener

  Plan Premium Country     Operating System ( Windows 10)   My Question or Issue [On my PC!] i can not use daily mix or song raido, it just get an error message that sa...

Loxer

Community Legend

1374 Views

6 replies

0 likes

Daily mix and Song radio is not working
  • 1374 Views
  • 6 replies
  • 0 likes

Playlist only plays 99 songs forward/backward relative to first song played

PlanPremiumCountryUnited States DeviceWeb Player, Chrome Version 68.0.3440.106 (Official Build) (64-bit)Operating SystemUbuntu 18.04 LTS My Question or IssueI've attached an MP4 screen recording of the issue described below: When attempting to play s...

Newbie

Plan Premium Country United States  Device Web Player, Chrome Version 68.0.3440.106 (Official Build) (64-bit) Operating System Ubuntu 18.04 LTS   My Question or Issue I've at...

635 Views

0 replies

0 likes

  • 635 Views
  • 0 replies
  • 0 likes

Songs not available

PlanPremiumCountry FranceDevicejust a simple computer running on windows 10.Operating SystemWindows 10My Question or Issuehello people, got a new problem recently : ACTUALLY THERE'S A LOT OF ONLINE SONGS THAT I CAN PLAY. and this is very embarrasing....

Visitor

Plan Premium Country  France Device just a simple computer running on windows 10. Operating System Windows 10 My Question or Issue hello people, got a new problem recently :   A...

mesadas

Casual Listener

2940 Views

9 replies

0 likes

  • 2940 Views
  • 9 replies
  • 0 likes

Spotify keeps opening on startup [Windows 10]

Hi all—I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously toggle Spotify to do nothing (not even minimized) dur...

Music Fan

Hi all— I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously ...

duhbzi

Casual Listener

14289 Views

12 replies

14 likes

startup
Windows
Windows 10
  • 14289 Views
  • 12 replies
  • 14 likes

Solved!! Desktop (not device) 'Waiting' on Download

Windows 10, using the Spotify app from the Windows Store (or...whatever they call it...the metro apps...or wait, we can't say metro any more). I have the same problem as this person, but couldn't respond because it was old and closed (though..not suf...

Gig Goer

Windows 10, using the Spotify app from the Windows Store (or...whatever they call it...the metro apps...or wait, we can't say metro any more).   I have the same problem as this person, but cou...

notebene

Gig Goer

3269 Views

1 replies

0 likes

waiting
  • 3269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change song in game

PlanFree/PremiumCountry TurkeyDeviceStandart DesktopOperating SystemWin 10 My Question or Issue Hi ı can't change song in game but ı can change song in main win menu

Visitor

Plan Free/Premium Country  Turkey Device Standart Desktop Operating System Win 10   My Question or Issue  Hi ı can't change song in game but ı can change song in main win menu

SergioDavid

Roadie

813 Views

3 replies

0 likes

  • 813 Views
  • 3 replies
  • 0 likes

[Windows] Black Screen

PlanPremiumCountryCanada DeviceRYZEN 5 1600X and GTX 970Operating SystemWindows 10 Enterprise 1803 My Question or IssueWhen launching Spotify, it only shows a black screen with the "Settings" dots in the top left corner and the Windows close, minimiz...

Regular

Plan Premium Country Canada  Device RYZEN 5 1600X and GTX 970 Operating System Windows 10 Enterprise 1803   My Question or Issue When launching Spotify, it only shows a black scre...

cuthbertnibbles

Regular

1353 Views

2 replies

1 likes

  • 1353 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify desktop scrobbling to last.fm only when the phone app is running.

Operating SystemAndroid / Windows 10 (1.0.85.259.g4ab01679) My Question or Issue My spotify desktop app sometimes (most of the time) won't scrobble to last.fm nor display the current music in Discord. Everything is configured properly (Last.fm with t...

Casual Listener

Operating System Android / Windows 10 (1.0.85.259.g4ab01679)   My Question or Issue   My spotify desktop app sometimes (most of the time) won't scrobble to last.fm nor display the curr...

SergioDavid

Roadie

1207 Views

3 replies

2 likes

bug
  • 1207 Views
  • 3 replies
  • 2 likes

Playlist covers are extremely high contrast

Playlist art that I upload to Spotify is extremely high contrast. Any known fix?I'm using Windows 10.

Casual Listener

Playlist art that I upload to Spotify is extremely high contrast. Any known fix? I'm using Windows 10.  

gloyens

Casual Listener

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Solved!! opening spotify from system tray

PlanFreeCountry UsDevice(hp ay-131)Operating System(Windows 10) My Question or Issuehello i have been using spotify for some time now and i use the "close button minimizes spotify to system tray" feature but recently when i open it from system tray t...

Regular

  Plan Free Country  Us Device (hp ay-131) Operating System (Windows 10)   My Question or Issue hello i have been using spotify for some time now and i use the "close button...

INFIMIX

Regular

911 Views

2 replies

0 likes

  • 911 Views
  • 2 replies
  • 0 likes

No VPN support: Why?

Hi, Is well known that Spotify doesn't work well with VPN's. I think is time to put some questions in place: why? Here in this support website exist many topics about users with problems using Spotify with a VPN, but the official answer is always the...

Casual Listener

Hi,   Is well known that Spotify doesn't work well with VPN's. I think is time to put some questions in place: why?   Here in this support website exist many topics about user...

Ryanx0r

Composer

50403 Views

6 replies

69 likes

connection
internet
VPN
  • 50403 Views
  • 6 replies
  • 69 likes

Friends feed not working

PlanFreeCountryBulgariaDevicePCOperating SystemWindows 7 My Question or Issue Hey everyone,For the last few months my friends feed has not been working. I thought it was a bug and with a few updates it will be back, but it stayed the same.Any help wi...

Newbie

Plan Free Country Bulgaria Device PC Operating System Windows 7   My Question or Issue  Hey everyone, For the last few months my friends feed has not been working. I thought it w...

Loxer

Community Legend

626 Views

1 replies

0 likes

Music
  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs i listen to are being added to a playlist i don't want them in

Also, songs that are already in the playlist are being deleted and re-added when i listen to the playlist on shuffle. All of the songs in the screenshot were added 8 days ago when i first made the playlist.And i can't get a screenshot of songs from a...

Newbie

  Also, songs that are already in the playlist  are being deleted and re-added when i listen to the playlist on shuffle.  All of the songs in the screenshot were added 8 days ag...

Aimee_T

Roadie

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly shows songs from previous set

Discover weekly was generated, I've checked that and there was new songs which was added today. Then I came to "recently played" and opened "discover weekly" from there. Then discover weekly with old songs occured. Still have it in my "discover weekl...

Roadie

Discover weekly was generated, I've checked that and there was new songs which was added today.   Then I came to "recently played" and opened "discover weekly" from there. Then discover weekly...

Aimee_T

Roadie

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can´t add my own Music to a Playlist (lokal file)

PlanPremium Device(PC) Operating System(Windows 10) My Question or Issue I added two "big" remixs in my lokal files but can't add them to a playlist. Maybe it's because they are almost 45 min. long? If I make a right click on them, there is no field ...

Newbie

Plan Premium   Device (PC)   Operating System (Windows 10)   My Question or Issue  I added two "big" remixs in my lokal files but can't add them to a playlist. Maybe it'...

Aimee_T

Roadie

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Unknown 3-second clip playing before random songs

I currently use Spotify on PC on the latest version of Windows 10. I'm also using the latest version of free Spotify. Since I made my account over a year ago, a three-second snippit of an unknown song plays before random songs. In said clip, the pers...

Roadie

  I currently use Spotify on PC on the latest version of Windows 10. I'm also using the latest version of free Spotify. Since I made my account over a year ago, a three-second snippit of an unk...

Loxer

Community Legend

469 Views

3 replies

0 likes

  • 469 Views
  • 3 replies
  • 0 likes