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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83722 Views

40 replies

68 likes

  • 83722 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793979 Views

503 replies

64 likes

  • 793979 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23490 Views

25 replies

7 likes

  • 23490 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3048 Views

0 replies

4 likes

  • 3048 Views
  • 0 replies
  • 4 likes

Superuser Contribution Volume & Seek Sliders Stuck (PC/Win7)

DevicePCOperating SystemWindows 7 My Question or IssueCurrently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. The seek and volume key bindings work fine as well controlling via the web pl...

Casual Listener

  Device PC Operating System Windows 7   My Question or Issue Currently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. T...

Alfredo

Roadie

754 Views

3 replies

0 likes

  • 754 Views
  • 3 replies
  • 0 likes

Revert Heart Icon and Like Terminology

The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it later. The + (Plus) Icon or Saved terminology makes...

Casual Listener

The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it ...

Loxer

Community Legend

4558 Views

3 replies

19 likes

  • 4558 Views
  • 3 replies
  • 19 likes

Daily Mix not personalized

PlanFreeCountryFrance DeviceComputer mounted (personalized)Operating SystemWindows 10 Pro 1803 My Question or Issue I do not understand how Daily Mix works, I was thinking it worked like a custom playlist based on what I listened (music and artists t...

Casual Listener

Plan Free Country France  Device Computer mounted (personalized) Operating System Windows 10 Pro 1803   My Question or Issue  I do not understand how Daily Mix works, I was t...

Loxer

Community Legend

817 Views

5 replies

0 likes

  • 817 Views
  • 5 replies
  • 0 likes

Spotify keeps adding random playlists and songs to my library

Plan - Premium Country - Australia Device - iPhone 7+ My Question or Issue Hi I am a paying Premium customer. I am getting frustrated with spotify as it appears to be adding random playlists and singles to my library. On top of this, one of my playli...

Newbie

  Plan - Premium   Country - Australia   Device - iPhone 7+     My Question or Issue   Hi   I am a paying Premium customer.   I am...

Ryanx0r

Composer

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Does not play the whole song

My spotify plays only the first few seconds of each song and then switches to another song.How do I listen to music normally?

Casual Listener

My spotify plays only the first few seconds of each song and then switches to another song. How do I listen to music normally?

Nico

Community Legend

19481 Views

3 replies

0 likes

  • 19481 Views
  • 3 replies
  • 0 likes

Gap at top of screen / not fullscreen when opening from System Tray

Plan: PremiumCountry: Australia Device: Desktop PCOperating System: Windows 10 Pro Version 10.0.17134 Build 17134 My Question or IssueHi all,When I open Spotify from the system tray, there's a large gap at the top of the screen and part of the Spotif...

Regular

Plan: Premium Country: Australia  Device: Desktop PC Operating System: Windows 10 Pro Version 10.0.17134 Build 17134   My Question or Issue Hi all, When I open Spotify...

flamofrog

Casual Listener

5663 Views

13 replies

10 likes

  • 5663 Views
  • 13 replies
  • 10 likes

Solved!!Superuser Contribution Proxy isn't working with the latest versions

I'm using Windows Desktop app (not windows store app) and can't get the newer versions of spotify to run to my proxy server. It keeps saying it's offline. I have to install an old version, from around mars to get it working.But unfortunately spotify ...

Music Fan

I'm using Windows Desktop app (not windows store app) and can't get the newer versions of spotify to run to my proxy server. It keeps saying it's offline.   I have to install an old version, f...

Eikido

Music Fan

16705 Views

3 replies

0 likes

  • 16705 Views
  • 3 replies
  • 0 likes

Superuser Contribution Launch behavior on Windows 10 with multiple monitors

Hey all, Apologies if this is a duplicate issue, but I've had this come up on several Windows 10 machines with multiple displays and it seems to be consistent between them. I figured it'd at least be worth a mention. PlanPremiumCountryUnited States D...

Casual Listener

Hey all,   Apologies if this is a duplicate issue, but I've had this come up on several Windows 10 machines with multiple displays and it seems to be consistent between them. I figured it'd at...

CJS7070

Casual Listener

600 Views

2 replies

1 likes

  • 600 Views
  • 2 replies
  • 1 likes

"Next up" is always the same album after queued songs end

PlanPremiumCountryFinlandOperating SystemWindows 7 Enterprise My Question or IssueWhenever I finish listening to the queued songs in my play queue, Spotify always starts playing Iron Maiden's debut album and every song in the "Next up" list, is also ...

Casual Listener

Plan Premium Country Finland Operating System Windows 7 Enterprise   My Question or Issue Whenever I finish listening to the queued songs in my play queue, Spotify always starts playing ...

Sebasty

Community Legend

8188 Views

3 replies

4 likes

  • 8188 Views
  • 3 replies
  • 4 likes

Daily mix and Song radio is not working

PlanPremiumCountry Operating System( Windows 10) My Question or Issue[On my PC!]i can not use daily mix or song raido, it just get an error message that says; "daily Mix Cannot be started Please try with something els" and the same message for the so...

Casual Listener

  Plan Premium Country     Operating System ( Windows 10)   My Question or Issue [On my PC!] i can not use daily mix or song raido, it just get an error message that sa...

Loxer

Community Legend

1376 Views

6 replies

0 likes

Daily mix and Song radio is not working
  • 1376 Views
  • 6 replies
  • 0 likes

Playlist only plays 99 songs forward/backward relative to first song played

PlanPremiumCountryUnited States DeviceWeb Player, Chrome Version 68.0.3440.106 (Official Build) (64-bit)Operating SystemUbuntu 18.04 LTS My Question or IssueI've attached an MP4 screen recording of the issue described below: When attempting to play s...

Newbie

Plan Premium Country United States  Device Web Player, Chrome Version 68.0.3440.106 (Official Build) (64-bit) Operating System Ubuntu 18.04 LTS   My Question or Issue I've at...

642 Views

0 replies

0 likes

  • 642 Views
  • 0 replies
  • 0 likes

Songs not available

PlanPremiumCountry FranceDevicejust a simple computer running on windows 10.Operating SystemWindows 10My Question or Issuehello people, got a new problem recently : ACTUALLY THERE'S A LOT OF ONLINE SONGS THAT I CAN PLAY. and this is very embarrasing....

Visitor

Plan Premium Country  France Device just a simple computer running on windows 10. Operating System Windows 10 My Question or Issue hello people, got a new problem recently :   A...

mesadas

Casual Listener

2960 Views

9 replies

0 likes

  • 2960 Views
  • 9 replies
  • 0 likes

Spotify keeps opening on startup [Windows 10]

Hi all—I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously toggle Spotify to do nothing (not even minimized) dur...

Music Fan

Hi all— I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously ...

duhbzi

Casual Listener

14352 Views

12 replies

14 likes

startup
Windows
Windows 10
  • 14352 Views
  • 12 replies
  • 14 likes

Solved!! Desktop (not device) 'Waiting' on Download

Windows 10, using the Spotify app from the Windows Store (or...whatever they call it...the metro apps...or wait, we can't say metro any more). I have the same problem as this person, but couldn't respond because it was old and closed (though..not suf...

Gig Goer

Windows 10, using the Spotify app from the Windows Store (or...whatever they call it...the metro apps...or wait, we can't say metro any more).   I have the same problem as this person, but cou...

notebene

Gig Goer

3280 Views

1 replies

0 likes

waiting
  • 3280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change song in game

PlanFree/PremiumCountry TurkeyDeviceStandart DesktopOperating SystemWin 10 My Question or Issue Hi ı can't change song in game but ı can change song in main win menu

Visitor

Plan Free/Premium Country  Turkey Device Standart Desktop Operating System Win 10   My Question or Issue  Hi ı can't change song in game but ı can change song in main win menu

SergioDavid

Roadie

830 Views

3 replies

0 likes

  • 830 Views
  • 3 replies
  • 0 likes

[Windows] Black Screen

PlanPremiumCountryCanada DeviceRYZEN 5 1600X and GTX 970Operating SystemWindows 10 Enterprise 1803 My Question or IssueWhen launching Spotify, it only shows a black screen with the "Settings" dots in the top left corner and the Windows close, minimiz...

Regular

Plan Premium Country Canada  Device RYZEN 5 1600X and GTX 970 Operating System Windows 10 Enterprise 1803   My Question or Issue When launching Spotify, it only shows a black scre...

cuthbertnibbles

Regular

1355 Views

2 replies

1 likes

  • 1355 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify desktop scrobbling to last.fm only when the phone app is running.

Operating SystemAndroid / Windows 10 (1.0.85.259.g4ab01679) My Question or Issue My spotify desktop app sometimes (most of the time) won't scrobble to last.fm nor display the current music in Discord. Everything is configured properly (Last.fm with t...

Casual Listener

Operating System Android / Windows 10 (1.0.85.259.g4ab01679)   My Question or Issue   My spotify desktop app sometimes (most of the time) won't scrobble to last.fm nor display the curr...

SergioDavid

Roadie

1223 Views

3 replies

2 likes

bug
  • 1223 Views
  • 3 replies
  • 2 likes

Playlist covers are extremely high contrast

Playlist art that I upload to Spotify is extremely high contrast. Any known fix?I'm using Windows 10.

Casual Listener

Playlist art that I upload to Spotify is extremely high contrast. Any known fix? I'm using Windows 10.  

gloyens

Casual Listener

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Solved!! opening spotify from system tray

PlanFreeCountry UsDevice(hp ay-131)Operating System(Windows 10) My Question or Issuehello i have been using spotify for some time now and i use the "close button minimizes spotify to system tray" feature but recently when i open it from system tray t...

Regular

  Plan Free Country  Us Device (hp ay-131) Operating System (Windows 10)   My Question or Issue hello i have been using spotify for some time now and i use the "close button...

INFIMIX

Regular

916 Views

2 replies

0 likes

  • 916 Views
  • 2 replies
  • 0 likes

No VPN support: Why?

Hi, Is well known that Spotify doesn't work well with VPN's. I think is time to put some questions in place: why? Here in this support website exist many topics about users with problems using Spotify with a VPN, but the official answer is always the...

Casual Listener

Hi,   Is well known that Spotify doesn't work well with VPN's. I think is time to put some questions in place: why?   Here in this support website exist many topics about user...

Ryanx0r

Composer

50503 Views

6 replies

69 likes

connection
internet
VPN
  • 50503 Views
  • 6 replies
  • 69 likes