Announcements

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134268 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134268 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50899 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50899 Views
  • 0 replies
  • 32 likes

Songs in playlist not appearing in queue (Spotify free)

I recently saved an album to my library and added it to a playlist. However, no matter how many times I reshuffle the playlist none of the songs appear in the queue. The playlist is on the long side (~480 songs) but the album makes up 6% of all the s...

  • Newbie
  • I recently saved an album to my library and added it to a playlist. However, no matter how many times I reshuffle the playlist none of the songs appear in the queue. The playlist is on the long side ...
  • 258 Views
  • 0 replies
  • 1 likes
  • 258 Views
  • 0 replies
  • 1 likes

Unable to subscribe using PayPal

Hello, I am trying to subscribe to the 60-days valentine's promotion using my PayPal but it is not going through. I believe this has to do with the country settings but i am unable to change the country in my Spotify account. I cannot select my count...

  • Newbie
  • Hello,   I am trying to subscribe to the 60-days valentine's promotion using my PayPal but it is not going through. I believe this has to do with the country settings but i am unable to change...
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

Local Files Not Allowing Me to Play Music on Spotify?

So it seems as though its a well known fact that you can't unlink or stop spotify from finding local files (unticking those checkboxes in preferences does nothing), but for the longest time I have noticed that when I want to play a song (recent examp...

  • Casual Listener
  • So it seems as though its a well known fact that you can't unlink or stop spotify from finding local files (unticking those checkboxes in preferences does nothing), but for the longest time I have no...
  • FriendlyHenry
  • Newbie
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

Can't Find Crossfade!

When I access the Spotify Web Player via Replay Music on my desktop pc, I can not find the option for "Crossfade". I open the Spotify Web Player, and there is no "V" to be found even though Spotify says it is in the top-right hand corner - as shown i...

  • Casual Listener
  •   When I access the Spotify  Web Player via Replay Music on my desktop pc, I  can not find the option for "Crossfade".  I open the Spotify Web Player, and there is no "V" to...
  • Sqygle
  • Casual Listener
  • 2621 Views
  • 4 replies
  • 0 likes
  • 2621 Views
  • 4 replies
  • 0 likes

[Desktop][Other] Web Player not working

I logged onto my laptop today and once I got to the Web Player, all it would show is a white screen. I've never had any problems with the Web Player so I logged out of my laptop seeing if that would work. I go back to the Web Player to see the same p...

  • Casual Listener
  • I logged onto my laptop today and once I got to the Web Player, all it would show is a white screen. I've never had any problems with the Web Player so I logged out of my laptop seeing if that would ...
  • Tyler_Jordan_8
  • Casual Listener
  • 263 Views
  • 1 replies
  • 1 likes
  • Desktop
    Other
  • 263 Views
  • 1 replies
  • 1 likes

Windowed Fullscreen on Secondary Monitor not shown Correctly

Hey at all,when Spotify is shown on my Laptop Monitor as secondary Monitor, the Right Side is not shown. You can click on the Links, so it is just an aesthetical Problem but it bothers me in some way. I do not know if it is an issue but I have the Ta...

  • Newbie
  • Hey at all, when Spotify is shown on my Laptop Monitor as secondary Monitor, the Right Side is not shown. You can click on the Links, so it is just an aesthetical Problem but it bothers me in some w...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Spotify Web Player

I cant play my songs on Spotify Web Player. When I click on play button, it doesnt play like it used to be. I have checked with my IT administrator to check whether this websie is blocked, after checking with them i was told it not blocked. Can anyon...

  • Casual Listener
  • I cant play my songs on Spotify Web Player. When I click on play button, it doesnt play like it used to be.   I have checked with my IT administrator to check whether this websie is blocked, a...
  • Sebasty
  • Spotify Star
  • 1167 Views
  • 1 replies
  • 0 likes
  • 1167 Views
  • 1 replies
  • 0 likes

Why can't I connect to bose speaker from laptop unless connected on another device

I have a lenovo windows laptop, I have spotify premium but cant seem to connect to speaker direct from my laptop unless I am connected already on another device. Any suggestions?

  • Newbie
  • I have a lenovo windows laptop, I have spotify premium but cant seem to connect to speaker direct from my laptop unless I am connected already on another device.  Any suggestions?
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Solved!! Problem with log in by Facebook

I formated my pc 3 days ago, and when i installed spotify i can't log in by Fb. Before there aren't any problems. I can't do that on website too. Screenshot is in polish language: "Login error. There was an error logging in to the application. Try la...

  • Casual Listener
  • I formated my pc 3 days ago, and when i installed spotify i can't log in by Fb. Before there aren't any problems. I can't do that on website too. Screenshot is in polish language: "Login error. There...
  • hans-jürgen
  • Roadie
  • 406 Views
  • 1 replies
  • 1 likes
  • 406 Views
  • 1 replies
  • 1 likes

Advertising stops music from playing..

Hello Spotify help, When advertising coming sometimes it stucks and is not loading or playing the avdertisement so my spotify software stucks forever (not continue playing music) until i have to restart the software. Please help me, how to fix it? Do...

  • Newbie
  • Hello Spotify help,   When advertising coming sometimes it stucks and is not loading or playing the avdertisement so my spotify software stucks forever (not continue playing music) until i hav...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Can't log into the spotify app via facebook!

I've been trying to log into the spotify app (I have windows 10) but everytime I do, I receive these following errors. I have no problem logging into the the browser or mobile version, but even after uninstalling and reininstalling the app, it doesn'...

  • Casual Listener
  • I've been trying to log into the spotify app (I have windows 10) but everytime I do, I receive these following errors. I have no problem logging into the the browser or mobile version, but even after...
  • CharW
  • Casual Listener
  • 896 Views
  • 3 replies
  • 1 likes
  • 896 Views
  • 3 replies
  • 1 likes

Aesthetic detail on split screen

Hi, Nothing too big but the Spotify windows app has a gap when you put it in split screen mode with any other app. Would be nice if the app would take the whole available space. As you can see on this screenshot, there is a gap between spotify and ch...

image.png image.png image.png
  • Casual Listener
  • Hi,   Nothing too big but the Spotify windows app has a gap when you put it in split screen mode with any other app. Would be nice if the app would take the whole available space.   As ...
  • 622 Views
  • 0 replies
  • 0 likes
  • UI
  • 622 Views
  • 0 replies
  • 0 likes

Last.fm scrobbling skips some songs

This just started happening recently, but every 10 or so songs the song just doesn't scrobble and I can't seem to figure out any reason for it. Anyone else have this problem?

  • Casual Listener
  • This just started happening recently, but every 10 or so songs the song just doesn't scrobble and I can't seem to figure out any reason for it. Anyone else have this problem?
  • 525 Views
  • 0 replies
  • 6 likes
  • 525 Views
  • 0 replies
  • 6 likes

Combined Search / Advanced Search broken

What happened to combined searches / Advanced Search ?Once upon a time Spotify provided nice search features:https://web.archive.org/web/20120704131650/http://www.spotify.com/us/about/features/advanced-search-syntax/Background: I recently updated to ...

  • Gig Goer
  • What happened to combined searches / Advanced Search ? Once upon a time Spotify provided nice search features: https://web.archive.org/web/20120704131650/http://www.spotify.com/us/about/feature...
  • 358 Views
  • 0 replies
  • 3 likes
  • 358 Views
  • 0 replies
  • 3 likes

Superuser Contribution How to get rid of foreign language songs in my discovery weekly?

I have been getting 5-10 songs in languages I don't understand for the last couple of months in my discover weekly. I listen to Russian and English songs but these songs are in some weird languages that I don't recognize. How do I get rid of them?

  • Regular
  • I have been getting 5-10 songs in languages I don't understand for the last couple of months in my discover weekly. I listen to Russian and English songs but these songs are in some weird languages t...
  • jhk9
  • Newbie
  • 23980 Views
  • 11 replies
  • 45 likes
  • Windows
  • 23980 Views
  • 11 replies
  • 45 likes

Lost Spotify Playlists (I didn't delete them either)

Hi!So my issue is that I had to sign out of all my accounts due to a bug and my father who had Spotify Premium via Premium Family ended up losing all his playlists. I've tried sending him another invite to see if we had the wrong account, however not...

  • Casual Listener
  • Hi! So my issue is that I had to sign out of all my accounts due to a bug and my father who had Spotify Premium via Premium Family ended up losing all his playlists. I've tried sending him another i...
  • the_cp
  • Regular
  • 456 Views
  • 3 replies
  • 0 likes
  • 456 Views
  • 3 replies
  • 0 likes

streaming to bluetooth headset

Hi thereI'm new on Sptify and I wondered: the streaming to a bluetooth headset (from desktop computer) is it included in the free membership or do you have to get the Premium membership?If it's included in the free memberhip, can someone pls tell me ...

  • Newbie
  • Hi there I'm new on Sptify and I wondered: the streaming to a bluetooth headset (from desktop computer) is it included in the free membership or do you have to get the Premium membership? If it's i...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Nothing plays. This song is not available. If you have the file...message.

I have a new 2TB SSD drive a downloaded Spotify. It worked perfectly for one day. I do not download I listen online? I checked and the offline is not checked. I have read simular issues without sucess. I have removed Spotify and installed it again. N...

  • Casual Listener
  • I have a new 2TB SSD drive a downloaded Spotify. It worked perfectly for one day. I do not download I listen online? I checked and the offline is not checked. I have read simular issues without ...
  • songassistant
  • Composer
  • 369 Views
  • 7 replies
  • 0 likes
  • 369 Views
  • 7 replies
  • 0 likes

Download all songs on desktop

Why is it possible to download all my songs saved in the library on mobile devices but not on desktop-version?

  • Newbie
  • Why is it possible to download all my songs saved in the library on mobile devices but not on desktop-version?
  • reijin
  • Newbie
  • 28772 Views
  • 5 replies
  • 8 likes
  • Windows
  • 28772 Views
  • 5 replies
  • 8 likes

Local files, show all songs by artist

Hi, I have the latest version of Spotify on Windows 10. When I play local files, I can no longer click on the currently playing artist, under the album art in the lower left corner in order to display all the songs I have by that artist in the main w...

  • Casual Listener
  • Hi, I have the latest version of Spotify on Windows 10. When I play local files, I can no longer click on the currently playing artist, under the album art in the lower left corner in order to displa...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Env: prod