Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
116649 Views
82 replies
27 likes

116649 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112610 Views
291 replies
22 likes

112610 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8810 Views
1 replies
6 likes

8810 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149744 Views
0 replies
26 likes
Mac
Windows

149744 Views
0 replies
26 likes

Playlist Issues Between Desktop and iPhone

Hello. I have about 50 playlists. When I make them public on my Windows desktop, they go private on my iPhone App, and vice versa. What's up with that? I've tried logging in and out, uninstalling and reinstalling Spotify in both places, deleting and ...

WJHH
Casual Listener
Hello. I have about 50 playlists. When I make them public on my Windows desktop, they go private on my iPhone App, and vice versa. What's up with that? I've tr...
2018-08-10 7:10:00 PM
2018-08-15 10:25:11 PM
WJHH
Casual Listener
431 Views
2 replies
0 likes

431 Views
2 replies
0 likes

Can't get online(home page on Spotify)

I am having 2 issues with Spotify, first I get a message saying "Home is not availabale while you are offline" and 2nd issue :there is a message in red (banner)across the top of my Spotify screen on my iphone saying : "Update your payment details ASA...

Cleve1
Newbie
I am having 2 issues with Spotify, first I get a message saying "Home is not availabale while you are offline" and 2nd issue :there is a message in red (banner)across the top of my Spotify screen on ...
2017-11-30 1:46:05 PM
2018-08-15 9:38:33 PM
Luke
Spotify Star
367 Views
1 replies
0 likes

367 Views
1 replies
0 likes

Friend Activity...again

Hello everyone,I'm experiencing friend activity problems once again.I have 17 followers, and am following 23 people, (nothing to brag about but they're my friends) and only 4 of them are showing up in the "friend activity" bar. I know for a fact that...

CptSherlockWho
Music Fan
Hello everyone, I'm experiencing friend activity problems once again. I have 17 followers, and am following 23 people, (nothing to brag about but they're my friends) and only 4 of t...
2018-08-13 4:08:44 PM
2018-08-15 5:58:13 PM
CptSherlockWho
Music Fan
1288 Views
2 replies
2 likes

1288 Views
2 replies
2 likes

Superuser Contribution Bottom Recommended Songs Bar is missing? Create similar playlist also empty?

PlanFree/PremiumCountry Canada Operating System(iOS 10, Windows 10, etc.) My Question or IssueFor some reason today all my playlist no longer have any recommended songs bar.Creating a "similar playlist" also comes up as empty.I've tried reinstall, no...

miindturn
Newbie
Plan Free/Premium Country Canada Operating System (iOS 10, Windows 10, etc.) My Question or Issue For some reason today all my playlist no longer have any recommend...
2018-08-13 7:52:19 PM
2018-08-15 5:14:26 PM
SergioDavid
Roadie
848 Views
1 replies
1 likes
bottom bar
recommended
similar
similarplaylist

848 Views
1 replies
1 likes

Spotify won't play any songs on Desktop, but is fine on iPhone

PlanPremiumCountryUSADeviceWindows 10 laptopOperating System Windows 10 My Question or IssueSpotify's worked fine for years, and continues to be okay on my phone. The only issue seems to be on computer. It isn't a network issue, and both the browser ...

Patowan
Casual Listener
Plan Premium Country USA Device Windows 10 laptop Operating System Windows 10 My Question or Issue Spotify's worked fine for years, and continues to be okay on my phone. The ...
2018-08-12 10:25:33 PM
2018-08-15 4:36:52 PM
octaviolet
Newbie
25059 Views
3 replies
5 likes

25059 Views
3 replies
5 likes

Superuser Contribution problème de lecture

Je suis sous windows 10 désinstaller et réinstaller 3 fois et rien ne change toujours le même message. aidez moi svp je devient fou là.la photo de l'écran est en pièce jointe. merci merci

Mikezan
Newbie
Je suis sous windows 10 désinstaller et réinstaller 3 fois et rien ne change toujours le même message. aidez moi svp je devient fou là. la photo de l'écran est en pièce jointe. merci merci
2018-08-13 11:44:27 PM
2018-08-15 3:30:21 PM
SergioDavid
Roadie
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

URGENT - [Windows 10] firewall or proxy problem, impossible to log in)

PlanFree (for now, want to go to Premium but need to solve my problem first)Country FranceDevice(Lenovo)Operating System(Windows 10 My Question or Issue Hi everyone, So, since today, for the first time in 3 years I use Spotify on my desktop, I had a ...

morgann
Casual Listener
Plan Free (for now, want to go to Premium but need to solve my problem first) Country France Device (Lenovo) Operating System (Windows 10 My Question or Issue Hi everyone...
2018-08-14 4:30:00 PM
2018-08-15 12:36:02 PM
morgann
Casual Listener
1766 Views
2 replies
0 likes

1766 Views
2 replies
0 likes

Superuser Contribution Windows store app shows empty main window again

I've reported exact issue with Dell business laptop. And now same happened with ThinkPad. In short windows app store version inits the program completely wrong, it starts multiple instances to the background etc. Just to let you know, unfortunately I...

fakoff
Regular
I've reported exact issue with Dell business laptop. And now same happened with ThinkPad. In short windows app store version inits the program completely wrong, it starts multiple instances ...
2018-08-08 2:52:51 PM
2018-08-15 7:20:34 AM
fakoff
Regular
408 Views
2 replies
0 likes

408 Views
2 replies
0 likes

Can't do OGG/VORBIS and the smartphone app isn't even 320Kbps.

I made some screenshot for the staffs who are not aware of current Spotify quality these days. I tested with a 96Khz audio interface.This is Desktop App as of now. just plain old 320Kbps MP3The smartphone app is even worse 20Khz/20KhzThe 3rd one when...

seanlab
Casual Listener
I made some screenshot for the staffs who are not aware of current Spotify quality these days. I tested with a 96Khz audio interface. This is Desktop App as of now. just plain old 320K...
2018-08-14 11:31:09 AM
2018-08-15 1:42:10 AM
Ryanx0r
Composer
903 Views
1 replies
0 likes

903 Views
1 replies
0 likes

Solved!! Wont Play Explicit Songs

PlanFreeCountry USDevicePCOperating SystemWindows 10 My Question or IssueWhen I try to play a song that is marked explicit in either browser or the PC application, nothing happens and I receive the message "Spotify can't play this right now. If you h...

rororohan
Casual Listener
Plan Free Country US Device PC Operating System Windows 10 My Question or Issue When I try to play a song that is marked explicit in either browser or the PC application, nothi...
2018-08-14 1:16:37 PM
2018-08-14 10:09:16 PM
rororohan
Casual Listener
20318 Views
2 replies
0 likes

20318 Views
2 replies
0 likes

Solved!! SpotifyMigrator error when opening the Windows 10 app.

PlanPremiumCountrySwedenDeviceComputerOperating SystemWindows 10 My Question or Issue I get an error everytime i try to open Spotify. I even tried with a reinstall of windows wich made spotify start once but efter a reboot it came back, it just shows...

Qvijoh
Regular
Plan Premium Country Sweden Device Computer Operating System Windows 10 My Question or Issue I get an error everytime i try to open Spotify. I even tried with a reinstall of wi...
2018-08-04 4:01:31 PM
2018-08-14 10:09:13 PM
Qvijoh
Regular
16084 Views
8 replies
1 likes

16084 Views
8 replies
1 likes

Abysmal performance when scrolling playlists

PlanPremiumCountryGermany DeviceRyzen 2700X, Geforce GTX 1080Operating SystemWindows 10 My Question or Issue All recent versions of Spotify show such horrible performance when scrolling in longer playlists, that the Windows desktop app has become ann...

Aquaschaf
Casual Listener
Plan Premium Country Germany Device Ryzen 2700X, Geforce GTX 1080 Operating System Windows 10 My Question or Issue All recent versions of Spotify show such horrible p...
2018-08-12 1:53:10 PM
2018-08-14 7:17:43 PM
Aquaschaf
Casual Listener
1624 Views
2 replies
3 likes

1624 Views
2 replies
3 likes

Does anyone get "The Spotify application is not responding" error message after relaunching it the s

Every time I close Spotify, and wanting to re-open it again I keep getting this message. The only solution for me to re-use the program again, it is to reboot my computer. And it's not like I can just uninstall the program and try to install a new ve...

deivance
Newbie
Every time I close Spotify, and wanting to re-open it again I keep getting this message. The only solution for me to re-use the program again, it is to reboot my computer. And it's not like I can jus...
2018-08-11 2:16:53 AM
2018-08-14 5:21:49 PM
Dragoshade
Music Fan
5835 Views
3 replies
1 likes

5835 Views
3 replies
1 likes

Sound issue with Spotify on My PC

PlanFreeCountryItaly DeviceDell LapTopOperating SystemWindows 10 My Question or Issue Hi there, I've a very strange problem with Spotify on my local PC.If I try to play any song, the song seems start fine but no audio for me. It's not a driver issueo...

alessio1991
Casual Listener
Plan Free Country Italy Device Dell LapTop Operating System Windows 10 My Question or Issue Hi there, I've a very strange problem with Spotify on my loca...
2018-08-13 10:34:17 AM
2018-08-14 4:58:34 PM
alessio1991
Casual Listener
641 Views
2 replies
0 likes

641 Views
2 replies
0 likes

Album art not loading for local files

PlanFree DeviceDesktop/Laptop Operating SystemWindows 8.1 My Question or IssueMy Spotify is not loading the album artwork of my local files. The album art shows perfectly on the music program of my phone and in other desktop programs (e.g. VLC media ...

user-removed
Visitor
Plan Free Device Desktop/Laptop Operating System Windows 8.1 My Question or Issue My Spotify is not loading the album artwork of my local files. The album art shows per...
2018-07-15 8:24:43 PM
2018-08-14 4:47:28 PM
ron1n
Casual Listener
73074 Views
2 replies
10 likes

73074 Views
2 replies
10 likes

cant log in and use

PlanFreeCountry USDevicecomputerOperating Systemwindows xp My Question or Issue when i log in xp desktop app it cant login ,and i am in US my profile also is US .use webplayer also cant log in .

huwo
Casual Listener
Plan Free Country US Device computer Operating System windows xp My Question or Issue when i log in xp desktop app it cant login ,and i am in US my profile also is ...
2018-08-10 12:32:43 PM
2018-08-14 3:32:43 PM
huwo
Casual Listener
1161 Views
7 replies
0 likes

1161 Views
7 replies
0 likes

Superuser Contribution [Bug] Media Stop when minimised to tray

Operating SystemWindows 10 with latest updates. Spotify version: 1.0.87.491.ge2a121fc. IssueMedia Stop command doesn't work when Spotify is minimised to tray and desktop overlay is enabled. I have tried sending the command via media keys in keyboard ...

Elenkhos
Casual Listener
Operating System Windows 10 with latest updates. Spotify version: 1.0.87.491.ge2a121fc. Issue Media Stop command doesn't work when Spotify is minimised to tray and desktop overlay is ...
2018-08-11 2:49:21 PM
2018-08-14 3:26:07 PM
Elenkhos
Casual Listener
667 Views
2 replies
0 likes
bug

667 Views
2 replies
0 likes

Friend Feed Doesn't Show any of my Friends

PlanFreeCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue My friend feed was working fine yesterday. I could see what my friends were playing. Now in the right side bar it says "See what your friends are playing" with ...

121379203
Casual Listener
Plan Free Country United States Device Desktop Operating System Windows 10 My Question or Issue My friend feed was working fine yesterday. I could see what my friends wer...
2018-08-09 2:03:58 PM
2018-08-14 12:40:33 PM
ericbres
Newbie
1259 Views
5 replies
2 likes

1259 Views
5 replies
2 likes

Are some updates scattered across accounts?

PlanFree/PremiumCountry United StatesDeviceWindows laptopOperating SystemWindows 10 My Question or Issue I have two accounts because I remade the first one. One of them has the heart for adding to 'Songs' and has the experimental features options, bu...

yghbgy
Newbie
Plan Free/Premium Country United States Device Windows laptop Operating System Windows 10 My Question or Issue I have two accounts because I remade the first one. One of ...
2018-08-14 7:25:33 AM
2018-08-14 10:09:11 AM
Loxer
Community Legend
575 Views
1 replies
0 likes

575 Views
1 replies
0 likes

Failed to update description and image, please try again.

PlanPremiumCountryDenmarkDeviceHP ProBook 6560bOperating SystemWindows 10 Pro 64-bit My Question or IssueWhen trying to update either a playlist description or image I get this message:"Failed to update description and image, please try again."I get ...

McFlyStudio
Music Fan
Plan Premium Country Denmark Device HP ProBook 6560b Operating System Windows 10 Pro 64-bit My Question or Issue When trying to update either a playlist description or image I get th...
2018-07-26 5:56:18 AM
2018-08-14 9:56:16 AM
Loxer
Community Legend
1616 Views
8 replies
0 likes

1616 Views
8 replies
0 likes

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