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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2176 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152041 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140631 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11345 Views

1 replies

6 likes

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Solved!! Suggestion: Searching shows column with your own playlists

How about when you search in the desktop application, for songs or artists, you also get a column showing where you can find them in your own playlists? And by columns I of course mean like the already existing columns like: Artists, songs, albums......

Casual Listener

How about when you search in the desktop application, for songs or artists, you also get a column showing where you can find them in your own playlists?   And by columns I of course mean like ...

-griffin-

Casual Listener

713 Views

2 replies

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Hate the Newest Updates/Changes

PlanFreeCountry USADeviceDesktop, iphoneOperating SystemWindows 10 My Question or IssueI don't know where or how to best voice my concerns, but I hate the newest updates and changes Spotify has made. I know it is to "streamline" the serivce and get u...

Casual Listener

  Plan Free Country  USA Device Desktop, iphone Operating System Windows 10   My Question or Issue I don't know where or how to best voice my concerns, but I hate the n...

Luke

Spotify Star

1551 Views

1 replies

6 likes

Spotify please fix it
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Artwork large box

I used to have a large bottom left corner artwork in spotify desktop app now it's not the case and I cant find how to make it bigger?

Regular

I used to have a large bottom left corner artwork in spotify desktop app now it's not the case and I cant find how to make it bigger?

Loxer

Community Legend

538 Views

3 replies

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[Windows] Friend Activity pane bug

Using Win7.1, Spotify 1.0.85.257.g0f8531bd. The rightmost "Friend Activity" pane extends horizontally without resizing the other parts when zooming out (Ctrl+-) three or more times. When trying to resize (<-II->) that pane nothing happens. Screenshot...

Regular

Using Win7.1, Spotify 1.0.85.257.g0f8531bd.   The rightmost "Friend Activity" pane extends horizontally without resizing the other parts when zooming out (Ctrl+-) three or more times...

Loxer

Community Legend

1272 Views

6 replies

0 likes

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Superuser Contribution Spotify IP Address Range?

Spotify has recently seemed to start using some IP addresses on the Google Cloud. Those IP addresses don't seem to be documented anywhere, which means my IT department cannot open port 4070 to allow Spotify to work on our network. Is there anyone at ...

Casual Listener

Spotify has recently seemed to start using some IP addresses on the Google Cloud. Those IP addresses don't seem to be documented anywhere, which means my IT department cannot open port 4070 to allow ...

confsd_fw_user

Visitor

22885 Views

3 replies

2 likes

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Superuser Contribution Local File Album Crashes Spotify After Track Ends

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or IssueI downloaded a mixtape to add to my local file section of spotify and it is creating issues. I have added plenty of downloaded music to spotify before and it has always...

Newbie

Plan Premium Country  USA Device Desktop Operating System Windows 10   My Question or Issue I downloaded a mixtape to add to my local file section of spotify and it is creating is...

SergioDavid

Roadie

345 Views

1 replies

0 likes

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Can you download a single song on the computer?

I have a premium account and I like how I can download my favorite albums, but for certain artists/albums I would mostly like one or two songs. I have them saved but I don't know how to download them individually. Is that just not a feature yet or am...

Newbie

  I have a premium account and I like how I can download my favorite albums, but for certain artists/albums I would mostly like one or two songs. I have them saved but I don't know how to downl...

DennyEMufc

Roadie

3350 Views

2 replies

1 likes

Help
songs
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Windows 10 Store App, toggle settings not working

PlanPremiumCountryPortugalDevicePCOperating SystemWindows 10 - App store Application.Previous information:Already did a clean install of the Windows app, relogged, did a log out from all devices from the web page (since I also use the android app). M...

Casual Listener

Plan Premium Country Portugal Device PC Operating System Windows 10 - App store Application. Previous information: Already did a clean install of the Windows app, relogged, did a log out f...

LestatLestotis

Casual Listener

1131 Views

1 replies

0 likes

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Superuser Contribution Desktop Daily Mix Issue "not available offline"

I've seen a couple posts similar, but none with a fix.....I can get daily mix on the ios app, but when I type it into the search bar on the desktop version and click daily mix it gives me the message, "your daily mix is not available offline. Please ...

Casual Listener

I've seen a couple posts similar, but none with a fix.....I can get daily mix on the ios app, but when I type it into the search bar on the desktop version and click daily mix it gives me the message...

Alfredo

Roadie

785 Views

3 replies

0 likes

Playlists
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Cannot play songs after I heared a bit

Hi! I can hear like 10 songs on Spotify, but after that 10 songs the music stops and I cant hear anything until I restart Spotify. It is really uncomfortable to do this every 30 minutes.Can anybody help me to fix this problem?

Casual Listener

  Hi!   I can hear like 10 songs on Spotify, but after that 10 songs the music stops and I cant hear anything until I restart Spotify. It is really uncomfortable to do this every 30 minu...

Loxer

Community Legend

441 Views

1 replies

0 likes

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[Desktop] Unable to start playback after recent desktop app update

PlanFreeCountry USDeviceDell Inspiron laptop from 2016(?)Operating SystemWindows 10 My Question or Issue The latest update for the non-Windows Store version of Spotify Desktop is causing all tracks to display the "unplayable" error message and skip u...

Newbie

Plan Free Country  US Device Dell Inspiron laptop from 2016(?) Operating System Windows 10   My Question or Issue  The latest update for the non-Windows Store version of Spot...

Loxer

Community Legend

389 Views

1 replies

0 likes

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Certain songs causing spotify to crash

PlanFreeCountryAustralia Operating SystemWindows 7 My Question or Issue I have been experiencing a glitch since yesterday where certain songs will freeze at the very end and Spotify will crash on my PC.I have noticed when some songs are queued the "<...

Regular

Plan Free Country Australia   Operating System Windows 7  My Question or Issue   I have been experiencing a glitch since yesterday where certain songs will freeze at the very ...

AC1996

Regular

2125 Views

8 replies

0 likes

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Superuser Contribution Daily Mix - Missing from Left Panel

I believe there was a recent update to Spotify on Windows and now the Daily Mix does not appear on the left panel under "Your Library". I can still find it if I search Daily Mix but this is an additional inconvenient step. Is there a way to put it ba...

Casual Listener

I believe there was a recent update to Spotify on Windows and now the Daily Mix does not appear on the left panel under "Your Library". I can still find it if I search Daily Mix but this is an a...

SergioDavid

Roadie

416 Views

1 replies

1 likes

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Solved!! The "Follow" option has disappeared!!!

PlanFreeCountryArgentina DeviceNoneOperating SystemWindows My Question or IssueI can't follow artists or lists or people. The "Follow" option has disappeared in desktop version and web version. I dont use Spotify mobile version.

Casual Listener

Plan Free Country Argentina   Device None Operating System Windows    My Question or Issue I can't follow artists or lists or people. The "Follow" option has disappeare...

Loxer

Community Legend

5951 Views

2 replies

0 likes

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Solved!! Recovering all tracks accidentally deleted from Songs section of library

Hi all, Hoping an admin can help me out here. I accidentally managed to delete all of my music library (went to delete a duplicate track in the Songs section of my library in the Windows app and “ctrl + A” must have been pressed because all tracks we...

Casual Listener

Hi all,   Hoping an admin can help me out here.   I accidentally managed to delete all of my music library (went to delete a duplicate track in the Songs section of my library in t...

Loxer

Community Legend

3007 Views

3 replies

0 likes

deleted
recover
Recovering
son
songs
Songs Erasing
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Spotify won't start and uninstall

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or Issue I haven't done anything to my computer, but for some reasond Spotify won't start. Every time I try to launch it it just pops for a second (without anything on it, just g...

Newbie

Plan Premium Country Estonia Device PC Operating System Windows 10   My Question or Issue  I haven't done anything to my computer, but for some reasond Spotify won't start. Every ...

Loxer

Community Legend

795 Views

1 replies

0 likes

Help
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So tired of Webplayer chrome

PlanPremiumCountryFinlandDeviceW10 pro build 17134 desktop, Nokia 8 android 8.1.0 My Question or Issue Why the **** does spotify app on my desktop pc want to listen music on web player Chrome thats on my nokia 8? I don't have chrome installed pc. Als...

Casual Listener

Plan Premium Country Finland Device W10 pro build 17134 desktop, Nokia 8 android 8.1.0   My Question or Issue  Why the **** does spotify app on my desktop pc want to listen music on...

Ginar

Casual Listener

988 Views

1 replies

0 likes

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Superuser Contribution Playlist cover image changes when made public

When I am making a playlist I often select the order of the first 4 songs acording to how I want the playlist collage of 4 images will look. This works fine with the 1st song being top left, 2nd being top right, 3rd being bottom right, and 4th being ...

Newbie

When I am making a playlist I often select the order of the first 4 songs acording to how I want the playlist collage of 4 images will look. This works fine with the 1st song being top left...

sarahnapoli

Casual Listener

3196 Views

2 replies

4 likes

All Platforms
Playlists
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Solved!! Crossfade

OS: Windows 10 Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade does nothing.

Casual Listener

  OS: Windows 10   Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade do...

AngusMcK

Newbie

1464 Views

4 replies

1 likes

  • 1464 Views
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  • 1 likes