Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
116625 Views
82 replies
27 likes

116625 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112605 Views
291 replies
22 likes

112605 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8763 Views
1 replies
6 likes

8763 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149743 Views
0 replies
26 likes
Mac
Windows

149743 Views
0 replies
26 likes

[Desktop] Shuffle Play entire Playlist Folder

PlanPremiumCountryUSADeviceLenovo Thinkpad T410Operating SystemWindows 10 My Question or IssueJust today after updating my computer -- and I believe my Spotify as well -- I noticed that I can no longer double click my playlist folder to shuffle play ...

SeymourTheLlama
Casual Listener
Plan Premium Country USA Device Lenovo Thinkpad T410 Operating System Windows 10 My Question or Issue Just today after updating my computer -- and I believe my Spotify as well -- I n...
2018-08-17 8:01:49 AM
2018-08-17 7:11:24 PM
jbursztyn
Newbie
992 Views
2 replies
1 likes
Desktop
playlist folders
Windows

992 Views
2 replies
1 likes

[Playlists] Playlist titles have changed

Premium/UK/Windows 7/app build 1.0.86.337.ga8d5cef9 For years, I've been dragging an album from the play window to the left to create a Playlist - sometimes beneath a playlist folder, sometimes not. Until this past week the Playlist was auto-titled "...

ahb_28
Casual Listener
Premium/UK/Windows 7/app build 1.0.86.337.ga8d5cef9 For years, I've been dragging an album from the play window to the left to create a Playlist - sometimes beneath a playlist folder, s...
2018-08-07 11:01:10 PM
2018-08-17 5:09:38 PM
ahb_28
Casual Listener
414 Views
2 replies
0 likes

414 Views
2 replies
0 likes

My Friend Feed Disappeared Again...

PlanFreeCountry United StatesDevice(Desktop)Operating System(Windows 10) My Question or IssueFriend feed was working perfectly fine and now, once again, I can't see what my friends are listening to and the 'See What Your Friends Are Playing" prompt i...

feste55
Regular
Plan Free Country United States Device (Desktop) Operating System (Windows 10) My Question or Issue Friend feed was working perfectly fine and now, once again, I can't see what...
2018-08-15 2:58:43 PM
2018-08-17 1:21:24 PM
Loxer
Community Legend
1060 Views
3 replies
2 likes

1060 Views
3 replies
2 likes

Solved!! How Spotify selsects what new music to suggest me (autoplay, daily mixes, dowcovery)?

PlanPremium My QuestionHi,I'm wondering how does spotify decide what new music to suggest me (autoplay, daily mixes, dowcovery, etc), specifically - does it rely on what's in "My library" or "Playlists"? The reason I'm trying to figure this out is, t...

unclnis
Music Fan
Plan Premium My Question Hi, I'm wondering how does spotify decide what new music to suggest me (autoplay, daily mixes, dowcovery, etc), specifically - does it rely on what's in "...
2018-08-13 2:40:08 PM
2018-08-17 12:23:56 PM
Loxer
Community Legend
654 Views
3 replies
0 likes

654 Views
3 replies
0 likes

Cant sign into spotify using Microsoft Edge

PlanPremiumCountry IrelandDeviceLaptop, Surface hubOperating SystemMicrosoft Edge My Question or IssueI have been using web player for months via Microsoft Edge but as of today I cant access, i go to the sign in page and put my email and password but...

chrisdesmond
Casual Listener
Plan Premium Country Ireland Device Laptop, Surface hub Operating System Microsoft Edge My Question or Issue I have been using web player for months via Microsoft Edge but as o...
2018-08-15 11:02:51 AM
2018-08-17 10:11:24 AM
chrisdesmond
Casual Listener
2337 Views
5 replies
1 likes

2337 Views
5 replies
1 likes

The "label" search is gone?

PlanPremiumCountry swedenOperating SystemWindows 10 My Question or Issue I use the label search function pretty often. It doesn't work any more, did it get removed?Example: Label:"labelname"

HiFiCrisp
Gig Goer
Plan Premium Country sweden Operating System Windows 10 My Question or Issue I use the label search function pretty often. It doesn't work any more, did it get removed? Ex...
2018-07-07 1:51:38 PM
2018-08-17 9:22:32 AM
HiFiCrisp
Gig Goer
2824 Views
11 replies
0 likes

2824 Views
11 replies
0 likes

Discover weekly outdated and no daily mixes

PlanPremiumCountrySouth AfricaDeviceHP Envy 15Operating System Windows 10 My Question or IssueHi Spotify community, I have recently obtained Spotify premium and started using it. Had a free account for a while and didn't use it much. However, I have ...

oomjos
Casual Listener
Plan Premium Country South Africa Device HP Envy 15 Operating System Windows 10 My Question or Issue Hi Spotify community, I have recently obtained Spotify premium and...
2018-08-16 8:26:45 AM
2018-08-17 6:41:13 AM
oomjos
Casual Listener
780 Views
2 replies
0 likes
Discover Weekly

780 Views
2 replies
0 likes

[Desktop] Desktop app won't play via my usb controller/studio monitors

PlanPremiumCountry UKDeviceLenovo G580 Laptop, Numark PartyMix, Alesis M1Active 520USB studio monitorsOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe desktop app skips through all the tracks and won't play a ...

TimJP
Newbie
Plan Premium Country UK Device Lenovo G580 Laptop, Numark PartyMix, Alesis M1Active 520USB studio monitors Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) &nbs...
2018-08-17 4:05:40 AM
2018-08-17 6:05:48 AM
Soitora
Regular
876 Views
1 replies
0 likes

876 Views
1 replies
0 likes

Superuser Contribution Playlist image visible in player but blank in search list

PlanPremiumCountry AustraliaDevicePC/Samsung Note8Operating SystemWindows10/Android My Question or Issue PlayerSearchI recently updated the cover image for my public playlist which seemed to go through fine. On both the windows 10 and android spotify...

ron1n
Casual Listener
Plan Premium Country Australia Device PC/Samsung Note8 Operating System Windows10/Android My Question or Issue Player Search I recently updated the cover image for my...
2018-08-14 5:06:41 PM
2018-08-17 4:50:30 AM
Alfredo
Roadie
569 Views
1 replies
0 likes

569 Views
1 replies
0 likes

Can't view my personal playlists

PlanFree/PremiumCountry USADeviceASUS GamerangerOperating SystemWindows 10 My Question or Issue In the playlists dropdown menu on the left side of the screen. I can see all my freinds/people I follow's playlists but I can't see any of my own. I am al...

Rhynostar
Newbie
Plan Free/Premium Country USA Device ASUS Gameranger Operating System Windows 10 My Question or Issue In the playlists dropdown menu on the left side of the screen. I can s...
2018-08-17 1:27:52 AM
2018-08-17 1:53:56 AM
Billy-J
Spotify Star
1160 Views
1 replies
0 likes

1160 Views
1 replies
0 likes

Sliders ( Volume , Time ) dont work

PlanPremiumCountry GermanyDeviceWindows PCOperating SystemWindows 7 64 My Question or Issue I want to skip to a certain point in the song but the slider doesnt move with left mouse drag . Also clicking doesnt work. Same issue with the Volume. The vol...

62Orka
Casual Listener
Plan Premium Country Germany Device Windows PC Operating System Windows 7 64 My Question or Issue I want to skip to a certain point in the song but t...
2018-08-16 1:08:25 PM
2018-08-16 6:12:44 PM
62Orka
Casual Listener
842 Views
2 replies
0 likes

842 Views
2 replies
0 likes

High CPU Usage & Memory Leak

Hi, I'm experincing issues with the Spotify program on Windows 10, it constantly uses around 15-16% CPU usage (enough to make my fans spin up more than idle), regardless of whether the program is maximised, closed (which doesn't actually kill the tas...

KieronQuinn
Casual Listener
Hi, I'm experincing issues with the Spotify program on Windows 10, it constantly uses around 15-16% CPU usage (enough to make my fans spin up more than idle), regardless of whether the program is max...
2018-04-03 8:41:44 PM
2018-08-16 3:12:58 PM
Alex_Community
Newbie
11077 Views
9 replies
9 likes

11077 Views
9 replies
9 likes

Solved!! TRACK ORGANIZER - Create a playlist in a playlist.... File Explorer Tree

PlanPremiumCountry The NetherlandsDeviceWindows 10 LaptopOperating SystemWindows 10 My Question or Issue I would like to be able to organize tracks, like I am used in Windows. So build my own tree. With Genres - Subgenres - Tracks... And I wanted thi...

Geepstar
Regular
Plan Premium Country The Netherlands Device Windows 10 Laptop Operating System Windows 10 My Question or Issue I would like to be able to organize tracks, like I am used ...
2018-07-14 3:02:20 PM
2018-08-16 11:12:44 AM
Geepstar
Regular
1250 Views
6 replies
0 likes
Organizer

1250 Views
6 replies
0 likes

Why can't I see all my facebook friends in the find friends button?

PlanFree/PremiumCountry AustraliaOperating SystemWindows 10My Question or IssueWhen I click find friends it doesn't display my friends list anymore like it used to, now it shows literally only 1 friend instead of the 50+ it would normally display. al...

zazulionking
Regular
Plan Free/Premium Country Australia Operating System Windows 10 My Question or Issue When I click find friends it doesn't display my friends list anymore like it used to, now it shows li...
2018-08-16 9:01:04 AM
2018-08-16 10:55:48 AM
zazulionking
Regular
1091 Views
2 replies
1 likes

1091 Views
2 replies
1 likes

Solved!! Follow

When I search an artist and go to their main page there is nowhere to "follow" them the green button that used to say that just says "play." So do I need to click "save artist to library" in order to follow the artist because that is the only way I k...

andyouf
Casual Listener
When I search an artist and go to their main page there is nowhere to "follow" them the green button that used to say that just says "play." So do I need to click "save artist to library" in ...
2018-08-15 4:31:21 PM
2018-08-16 10:28:42 AM
Ryanx0r
Composer
973 Views
4 replies
1 likes

973 Views
4 replies
1 likes

Solved!!Superuser Contribution Recover downloaded playlists after formatting laptop

PlanPremiumCountry BrazilDeviceSurface Pro4Operating SystemWindows 10 My Question or IssueI formatted my laptop and when I entered my account, the playlists were all correct, but my playlists that I had downloaded did not appear with the arrow inside...

abilioalmeidajr
Casual Listener
Plan Premium Country Brazil Device Surface Pro4 Operating System Windows 10 My Question or Issue I formatted my laptop and when I entered my account, the playlists were all cor...
2018-08-10 9:09:33 PM
2018-08-16 4:39:41 AM
Alfredo
Roadie
963 Views
4 replies
0 likes

963 Views
4 replies
0 likes

Superuser Contribution Can't play local files UNLESS they are also on my phone

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 7 My Question or Issue Whenever I try to play local files on my computer I get the error message "Spotify can'tr play this right now. If you have the file on your computer you can import it"Obv...

Enigma
Regular
Plan Premium Country Sweden Device PC Operating System Windows 7 My Question or Issue Whenever I try to play local files on my computer I get the error mess...
2018-08-07 7:54:23 AM
2018-08-16 4:14:40 AM
Alfredo
Roadie
939 Views
9 replies
0 likes

939 Views
9 replies
0 likes

does your past activity stay on friends feed if you start a private session?

If you use spotify normally your activity will show up in friends' feeds. If you start a private session does that past activity go away and you disappear from the feed?

jgarciia
Newbie
If you use spotify normally your activity will show up in friends' feeds. If you start a private session does that past activity go away and you disappear from the feed?
2018-08-15 5:10:45 PM
2018-08-16 1:36:17 AM
Ryanx0r
Composer
2015 Views
1 replies
0 likes

2015 Views
1 replies
0 likes

Solved!! Cannot make music available offline on desktop

PlanPremiumCountryGermanyDeviceHP Notebook Operating SystemWindows 10 My Question or IssueFor some reason I cannot make music/playlists available for offline use on my desktop app. When I activate the download button nothing happens... I do have a go...

seliina
Casual Listener
Plan Premium Country Germany Device HP Notebook Operating System Windows 10 My Question or Issue For some reason I cannot make music/playlists available for offline use on my d...
2018-08-14 9:31:22 PM
2018-08-15 10:33:34 PM
Billy-J
Spotify Star
562 Views
3 replies
0 likes

562 Views
3 replies
0 likes

Playlist Issues Between Desktop and iPhone

Hello. I have about 50 playlists. When I make them public on my Windows desktop, they go private on my iPhone App, and vice versa. What's up with that? I've tried logging in and out, uninstalling and reinstalling Spotify in both places, deleting and ...

WJHH
Casual Listener
Hello. I have about 50 playlists. When I make them public on my Windows desktop, they go private on my iPhone App, and vice versa. What's up with that? I've tr...
2018-08-10 7:10:00 PM
2018-08-15 10:25:11 PM
WJHH
Casual Listener
430 Views
2 replies
0 likes

430 Views
2 replies
0 likes

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