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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81689 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779609 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18991 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2848 Views

0 replies

4 likes

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Cannot install on windows 10

PlanPremiumCountryIsrael DeviceHP ENVY laptopOperating SystemWindows 10 My Question or Issue I have downloaded the installer - https://download.scdn.co/SpotifySetup.exe - as well as http://download.spotify.com/SpotifyFullSetup.exeBoth installers do n...

Newbie

Plan Premium Country Israel  Device HP ENVY laptop Operating System Windows 10   My Question or Issue  I have downloaded the installer - https://download.scdn.co/Spotify...

Loxer

Community Legend

1872 Views

1 replies

0 likes

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Any improvement in last four years?

I'm still using the fast and problem-free v0.9.15.27 client from 2014. Do the latest clients approach its speed or are they still a dog's breakfast when it comes to performance and handling local files?

Roadie

I'm still using the fast and problem-free v0.9.15.27 client from 2014. Do the latest clients approach its speed or are they still a dog's breakfast when it comes to performance and handling local fil...

DennyEMufc

Roadie

1358 Views

13 replies

1 likes

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Superuser Contribution Some of my musics dissapear in my library

Hello, I'm using Spotify premium in France since 2 month and I add some musics in my library.But I realise when I start the playlist "daily mix (1/ 2... whatever)" I can see some music I know are not in my library but I add them before, from 1 week, ...

Casual Listener

  Hello,   I'm using Spotify premium in France since 2 month and I add some musics in my library. But I realise when I start the playlist "daily mix (1/ 2... whatever)" I can see some m...

Hayce

Casual Listener

649 Views

4 replies

0 likes

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  • 4 replies
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Lost radio stations

PlanFree/PremiumCountry DeviceLaptop w10Operating Systemwindows 10 I can not see my radio stations after upgrade, just fragments of a few. Made a clean intstallation with no success.

Casual Listener

Plan Free/Premium Country   Device Laptop w10 Operating System windows 10     I can not see my radio stations after upgrade, just fragments of a few. Made a clean intstallati...

miga1960

Casual Listener

484 Views

2 replies

0 likes

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Spotify desktop app won't play any song

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue I have an issue with the desktop app for Windows 10. It refuses to play any song regardless wheather the song is online, downloaded or in my local music library.It keep...

Casual Listener

Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue  I have an issue with the desktop app for Windows 10. It refuses to play any song r...

cube7x7

Casual Listener

3646 Views

9 replies

1 likes

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  • 9 replies
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Error Code 8 and Error Code 37 - Can't Login Desktop Only

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 I can't login on my desktop app only. When I try to login with facebook it pops error code 8, then when I try to login regularly it pops error code 37.I am not using a proxy. I also tried t...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10    I can't login on my desktop app only. When I try to login with facebook it pops error code 8, then wh...

Randybob

Casual Listener

6021 Views

6 replies

2 likes

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  • 2 likes

friends feed doesnt appear

i already activated friends activity but still the friends feed doesnt appear on my spotify. i tried to re-install and still it doesnt work. please help me thankyou

Newbie

  i already activated friends activity but still the friends feed doesnt appear on my spotify. i tried to re-install and still it doesnt work. please help me thankyou

Loxer

Community Legend

381 Views

1 replies

0 likes

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  • 1 replies
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Local files syncing on new laptop

Dear all, I recently purchased a new laptop and decided i want to sync my spotify playlists, however, i encountered a problem where only the songs available on spotify was able to be synced onto my new laptop from my old desktop, my local files ( son...

Newbie

  Dear all,  I recently purchased a new laptop and decided i want to sync my spotify playlists, however, i encountered a problem where only the songs available on spotify was able to be...

Loxer

Community Legend

482 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Error: Spotify Can`t play this right now

PlanPremiumCountryBrazilDeviceMotorola G6Operating SystemWindows 10 My Question or Issue When i try to play a song on my account this menssageappersbut when i try play on a free account the music plays normally. This only happens in my account.I alre...

Newbie

Plan Premium Country Brazil Device Motorola G6 Operating System Windows 10   My Question or Issue   When i try to play a song on my account this menssageappers but when i tr...

480 Views

0 replies

0 likes

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Solved!! where are my downloads of music in pc?

PlanPremiumCountry DevicelaptopOperating Systemwindows 10 please, where do I found my download songs in the pc? appreciate the info... thanks

Casual Listener

Plan Premium Country   Device laptop Operating System windows 10   please, where do I found my download songs in the pc? appreciate the info... thanks   

AxelGamez

Casual Listener

126525 Views

2 replies

0 likes

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Revert 'Favorite Songs' back to 'Songs'

Operating SystemWindows 10 My Question or Issue I would love it if favorite songs would be reverted back to songs. I hate seeing that heart everywhere and would rather see the '+' sign.

Casual Listener

  Operating System Windows 10   My Question or Issue  I would love it if favorite songs would be reverted back to songs. I hate seeing that heart everywhere and would rather see t...

pedromartinez

Newbie

6475 Views

27 replies

51 likes

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  • 27 replies
  • 51 likes

open up and its just a black screen

PlanPremiumCountry USDevice Operating SystemWindows 7 My Question or Issue Opened spotify on my computer and the screen was all black. I closed it and tried to re open it and it wouldnt even open up i kept getting a pop up saying it wasnt responsive....

Casual Listener

  Plan Premium Country  US Device   Operating System Windows 7   My Question or Issue  Opened spotify on my computer and the screen was all black. I closed it and ...

DennyEMufc

Roadie

394 Views

1 replies

0 likes

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Superuser Contribution [Partnerships] Spotify on Apple Watch

PlanPremiumCountryAustralia Device Samsung Galaxy 8, pcOperating SystemWindows 10,etc.) My Question or Issuespotify plays fine on mobile but soon as i try to play songs from pc it says (spotify cant play this right now. if you have the file on your c...

Casual Listener

Plan Premium Country Australia  Device  Samsung Galaxy 8, pc Operating System Windows 10,etc.)   My Question or Issue spotify plays fine on mobile but soon as i try to play s...

troy5

Casual Listener

1676 Views

2 replies

0 likes

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Why spotify history on pc and on android is not the same?

PlanFree/PremiumCountry MXDeviceWindows 10 and Android (Motorola) My Question or Issue I don't know if someone has already asked this, but the way spotify works on pc is not the same as on phone:* The playlists that I create in PC as private, in my p...

Visitor

Plan Free/Premium Country  MX Device Windows 10 and Android (Motorola)   My Question or Issue  I don't know if someone has already asked this, but the way spotify works on pc i...

558 Views

0 replies

2 likes

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Very slow in PC

PlanPremiumCountry SpainDevicePersonal ComputerOperating SystemWindows 7 Ultimate My Question or Issue Hello. Since you have updated to the latest version on PC, it is very, very slow. Please take note of this. Thank you.

Casual Listener

Plan Premium Country  Spain Device Personal Computer Operating System Windows 7 Ultimate   My Question or Issue  Hello.    Since you have updated to the late...

DennyEMufc

Roadie

4687 Views

4 replies

0 likes

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  • 4 replies
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Spotify causing my PC Windows 10 to freeze

HiThis is like a message in a bottle as this forum is my last resort.For more than 6 months now, Spotify has been randomly causing my PC to freeze (I'm on Windows 10 64 bits). I've contacted Spotify support on several occasions and the only solution ...

Regular

Hi This is like a message in a bottle as this forum is my last resort. For more than 6 months now, Spotify has been randomly causing my PC to freeze (I'm on Windows 10 64 bits). I've contacted Spot...

redseafish1

Regular

6949 Views

15 replies

2 likes

freeze
Windows 10
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  • 15 replies
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Mysterious audio drop-outs/glitches

PlanPremiumCountry NetherlandsDeviceHP PCOperating SystemWindows 10 (+ Android 7.0, iOS 11.4.1) My Question or Issue Short audio dropout in certain song, at the same spot, again and again.Song:'Sweet Harmony' - The Beloved,Error: a very short audio d...

Newbie

Plan Premium Country  Netherlands Device HP PC Operating System Windows 10 (+ Android 7.0, iOS 11.4.1)   My Question or Issue   Short audio dropout in certain song, at the s...

Sebasty

Community Legend

756 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't play folder (shuffled)

PlanPremiumCountryNetherlands Operating SystemWindows 10 My Question or IssueWith version 1.0.88.353.g15c26ea1 I have lost the ability to shuffle playlists that are part of a folder, structured like this: Favorites (Folder) -> 2018 (folder) -> playli...

Music Fan

Plan Premium Country Netherlands   Operating System Windows 10   My Question or Issue With version 1.0.88.353.g15c26ea1 I have lost the ability to shuffle playlists that are part o...

wingshq

Community Legend

3293 Views

5 replies

3 likes

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Solved!! song cover view at the player

PlanPremium Country Israel Device Operating SystemWindows 10 My Question or Issue near to the song and artist name at the player, there used to be the cover art.i can't see it anymore . am i the only one who has this?

Casual Listener

Plan Premium   Country  Israel   Device   Operating System Windows 10   My Question or Issue  near to the song and artist name at the player, there used to b...

Loxer

Community Legend

1631 Views

5 replies

0 likes

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  • 5 replies
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Can't play current song - 1.0.88.353.g15c26ea1

PlanPremiumCountryUS DeviceWindowsOperating SystemWindows 10 My Question or Issue Spotify auto-updated today to 1.0.88.353.g15c26ea1 and now after a few songs it says "Can't play current song" and that happens for all songs. Have to restart and then ...

Newbie

  Plan Premium Country US  Device Windows Operating System Windows 10   My Question or Issue   Spotify auto-updated today to 1.0.88.353.g15c26ea1 and now after a ...

Loxer

Community Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes