Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
46429 Views
77 replies
26 likes

46429 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
72968 Views
268 replies
21 likes

72968 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5123 Views
1 replies
6 likes

5123 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145184 Views
0 replies
26 likes
Mac
Windows

145184 Views
0 replies
26 likes

[Desktop] Music playback in Modern Standby

With windows 8, Microsoft introduced a feature called 'Connected Standby', renamed to Modern Standby in Windows 10. Modern standby replaces the traditional Sleep power states (S1, S2 and S3) with a low-power Active power state (S0 low-power). Modern ...

JochemR
Casual Listener
With windows 8, Microsoft introduced a feature called 'Connected Standby', renamed to Modern Standby in Windows 10. Modern standby replaces the traditional Sleep power states (S1, S2 and S3) with a l...
2017-07-01 1:33:49 PM
2018-07-13 4:46:06 PM
ParafilmFlowers
Newbie
7908 Views
18 replies
90 likes
Desktop

7908 Views
18 replies
90 likes

daily mix

hello, in the beginning, I Added daily mix after a 6 once it stops and I listening to Spotify every day what is the reason that is stopped?e of the below information is required. However, the more you provide the easier it will be for us to try and h...

ganonelad
Casual Listener
hello, in the beginning, I Added daily mix after a 6 once it stops and I listening to Spotify every day what is the reason that is stopped?e of the below information is required. However, the more yo...
2018-07-09 6:01:35 PM
2018-07-13 2:50:29 PM
Loxer
Community Legend
661 Views
3 replies
0 likes
Other
Premium

661 Views
3 replies
0 likes

Superuser Contribution Can't listen to a specific artist on any platform

PlanPremiumCountry United StatesDevice(iPhone 6s+, Desktop, Web Player)Operating System(iOS 11.4, Windows 10, Firefox) My Question or Issue I've been a Premium member for years now with little to no issue. Recently I've noticed that I am unable to li...

blackphoenix125
Casual Listener
Plan Premium Country United States Device (iPhone 6s+, Desktop, Web Player) Operating System (iOS 11.4, Windows 10, Firefox) My Question or Issue I've been a Premium memb...
2018-06-22 3:46:27 AM
2018-07-13 1:08:29 PM
user-removed
Not applicable
866 Views
4 replies
0 likes

866 Views
4 replies
0 likes

spotify switch my music automaticaly

Hello, Since 1 week, spotify siwtch my music randomly and automaticaly every 30 sec.I dont see options for that. It's a bug ?Thanks for your help

Arthemifia
Casual Listener
Hello, Since 1 week, spotify siwtch my music randomly and automaticaly every 30 sec. I dont see options for that. It's a bug ? Thanks for your help
2018-07-12 11:56:35 AM
2018-07-13 9:52:23 AM
Arthemifia
Casual Listener
681 Views
5 replies
0 likes

681 Views
5 replies
0 likes

Solved!! Unavaible radio, partner infos, autoplay doesnt work

PlanFreeCountry HungaryDeviceLaptopOperating SystemWindows 10My Question or IssueDear Support and Community! I've been using Spotify on my laptop for years, but suddenly, approx. 3 weeks ago it started to make weird things. As you can see on the atta...

barcadams
Regular
Plan Free Country Hungary Device Laptop Operating System Windows 10 My Question or Issue Dear Support and Community! I've been using Spotify on my laptop for years, but suddenly...
2018-07-10 10:51:19 PM
2018-07-13 6:50:09 AM
TobiasYoung
Composer
1952 Views
10 replies
0 likes

1952 Views
10 replies
0 likes

Solved!! How do I completely uninstall spotify?

I used the control panel unistall but it keeps poping up, I asking this because when I'm playing high graphic games, (league of legends, minecraft etc.) I randomly get a black screen, and I'm thinking its because of this, (my graphics card is really ...

mistermark
Casual Listener
I used the control panel unistall but it keeps poping up, I asking this because when I'm playing high graphic games, (league of legends, minecraft etc.) I randomly get a black screen, and I'm thinkin...
2012-04-01 8:44:39 PM
2018-07-13 2:46:03 AM
Kumitzin
Casual Listener
608782 Views
102 replies
2 likes

608782 Views
102 replies
2 likes

Suggestion for the next update

PlanPremiumCountryPortugal Device(iPhone 6s)Operating System(Windows 10) My Question or Issue Dear Spotify, I'm just writing to you because I simply like you a lot and so would like to suggest a tip or 2 to make you even better.All desktop related:1 ...

hcunha
Regular
Plan Premium Country Portugal Device (iPhone 6s) Operating System (Windows 10) My Question or Issue Dear Spotify, I'm just writing to you because I simply like you a lot ...
2018-07-13 1:53:02 AM
2018-07-13 2:26:45 AM
Loxer
Community Legend
696 Views
1 replies
0 likes

696 Views
1 replies
0 likes

Search users limited

My Question or IssueI can't search users by their names.I used to search for digital influencers or musical columnists in spotify. But now I can no longer use this feature. Few weeks ago appeared more results. Now the search looks pretty limited.Is t...

user-removed
Visitor
My Question or Issue I can't search users by their names. I used to search for digital influencers or musical columnists in spotify. But now I can no longer use this feature. Few weeks ago...
2018-07-12 3:11:23 AM
2018-07-13 1:28:06 AM
21783927
Songwriter
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

Windows Phone 8

PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 7 My Question or Issue Hi, I'm having some troubles with my application on Windows 7. I installed the app updated, but I try to connect with my Facebook account and the message is that abo...

Pazetto
Casual Listener
Plan Premium Country Brazil Device Desktop Operating System Windows 7 My Question or Issue Hi, I'm having some troubles with my application on Windows 7. I in...
2018-07-06 5:52:06 PM
2018-07-12 9:27:06 PM
Pazetto
Casual Listener
880 Views
5 replies
0 likes

880 Views
5 replies
0 likes

Solved!! Friends feed not loading

PlanPremiumCountryUnited KingdomDeviceWindows DesktopOperating SystemWindows 10 Pro Version 1803 My Question or IssueMy friends feed has stopped loading completely and it's been like this for like 3 weeks. I reinstalled Spotify which fixed it until I...

herudi
Casual Listener
Plan Premium Country United Kingdom Device Windows Desktop Operating System Windows 10 Pro Version 1803 My Question or Issue My friends feed has stopped loading completely and it'...
2018-07-12 6:38:51 PM
2018-07-12 8:29:27 PM
Loxer
Community Legend
2863 Views
3 replies
0 likes

2863 Views
3 replies
0 likes

Superuser Contribution Can't click on a volume and song time bar

PlanFree Operating SystemWindows 7 My Question or Issue I opened Spotify to listen to some music and I wanted to skip intro in a song but I found out that it's not working anymore. When I'm clicking on a time bar it doesn't skip song to that moment, ...

Scyneo
Newbie
Plan Free Operating System Windows 7 My Question or Issue I opened Spotify to listen to some music and I wanted to skip intro in a song but I foun...
2018-06-17 9:13:05 AM
2018-07-12 8:21:22 PM
Alfredo
Roadie
2617 Views
3 replies
1 likes

2617 Views
3 replies
1 likes

Superuser Contribution Spotify not continuing last playing song after shutdown

So.If I open Spotify after turning my computer off and turning it back on, it will ALWAYS not have a song already saved in the playing area even if when I turned my computer off the first time, I had a song playing. Basically, if I opened Spotify and...

iiKyodaiKickz
Regular
So. If I open Spotify after turning my computer off and turning it back on, it will ALWAYS not have a song already saved in the playing area even if when I turned my computer off the first time, I h...
2018-04-12 7:14:34 AM
2018-07-12 6:47:09 PM
user-removed
Not applicable
3561 Views
7 replies
14 likes

3561 Views
7 replies
14 likes

Windows Desktop App Blank Screen

The previous post for this issue has marked it as solved. It isn't. There are times when Spotify launches to a blank, inactive screen. I cannot logout or exit from this screen. My only option is to kill Spotify from Task Manager. If I don't do that w...

sdraz
Regular
The previous post for this issue has marked it as solved. It isn't. There are times when Spotify launches to a blank, inactive screen. I cannot logout or exit from this screen. My only option is to k...
2018-07-11 9:34:48 PM
2018-07-12 10:26:49 AM
Loxer
Community Legend
503 Views
1 replies
0 likes

503 Views
1 replies
0 likes

Spotify update problem

I have problem with spotify updates.Spotify notice everyday, that new update is available -> restart and update.After update the version number won't change. I have done these:About Spotify -> click here to download and after that please restart to i...

janetsk1
Casual Listener
I have problem with spotify updates. Spotify notice everyday, that new update is available -> restart and update. After update the version number won't change. I have done these: About...
2018-07-08 11:07:26 AM
2018-07-12 9:59:59 AM
Loxer
Community Legend
2133 Views
3 replies
1 likes

2133 Views
3 replies
1 likes

ALL MY PLAYLIST ARE GONE!

PlanPremiumCountryUSA DeviceAllOperating SystemWindows 10/AndriodMy Question or Issue All my playlist have disappeared.

vv8-krdytl_n
Newbie
Plan Premium Country USA Device All Operating System Windows 10/Andriod My Question or Issue All my playlist have disappeared.
2018-07-11 11:43:09 PM
2018-07-12 8:56:34 AM
Keanu_C
Community Legend
462 Views
3 replies
0 likes

462 Views
3 replies
0 likes

last fm scrobbling does not work after updating the desktop app

the site shows that the song is scrobbling, but in the end he does not save it

Adamnn
Casual Listener
the site shows that the song is scrobbling, but in the end he does not save it
2018-05-09 7:21:53 PM
2018-07-11 12:33:38 AM
thalitacarvalho
Newbie
2569 Views
8 replies
1 likes

2569 Views
8 replies
1 likes

The friend feed failed to load

I have disconnectd and reconnected to my internet multiple times; however, the friend feed states: "Hmm, the Friend Feed failed to load" It has been doing this for over a week and I want it fixed so I can see what my friends are listening to.I also a...

Michael_Lyons
Regular
I have disconnectd and reconnected to my internet multiple times; however, the friend feed states: "Hmm, the Friend Feed failed to load" It has been doing this for over a week and I want it fi...
2018-05-03 3:53:14 PM
2018-07-11 8:19:28 PM
mburly4
Casual Listener
4724 Views
27 replies
1 likes

4724 Views
27 replies
1 likes

"Adding" playlist of an album from an artist makes it a playlist made by me?

This has been extremely annoying for the entirety of the time I've used spotify. Whenever I save an album by any artist, right click it, and click "add as new playlist" it makes it so the playlist is created by me and isn't displayed on my playlist l...

iiKyodaiKickz
Regular
This has been extremely annoying for the entirety of the time I've used spotify. Whenever I save an album by any artist, right click it, and click "add as new playlist" it makes it so the playlist is...
2018-07-06 12:50:04 AM
2018-07-11 8:17:41 PM
Loxer
Community Legend
1927 Views
5 replies
0 likes

1927 Views
5 replies
0 likes

Ad Is Fake and Can't Play Music

PlanFreeCountryDelaware DeviceWindows ComputerOperating SystemWindows 10 My Question or Issue So, basically, a few days ago I wanted to listen to music while I was writing. When I got on there was an advert for Snickers. When i pressed the play butto...

AngelOfEreri
Casual Listener
Plan Free Country Delaware Device Windows Computer Operating System Windows 10 My Question or Issue So, basically, a few days ago I wanted to listen to music while I wa...
2018-07-11 3:21:39 AM
2018-07-11 4:18:18 PM
AngelOfEreri
Casual Listener
485 Views
2 replies
0 likes

485 Views
2 replies
0 likes

Album Column & Artwork Gone from Playlists

As of a few days ago, the 'album' column on the playlists I have created have vanished. I now only have 'title', 'artist' and the date it was added.Additionally, the album artwork in the bottom left corner is gone (I have tried resizing the window wi...

clownbaby14
Casual Listener
As of a few days ago, the 'album' column on the playlists I have created have vanished. I now only have 'title', 'artist' and the date it was added. Additionally, the album artwork in the bottom l...
2018-07-10 3:33:14 PM
2018-07-11 1:05:55 PM
DennyEMufc
Roadie
600 Views
2 replies
0 likes

600 Views
2 replies
0 likes

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