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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11476 Views

105 replies

47 likes

  • 11476 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1299 Views

15 replies

2 likes

Possible Bug
  • 1299 Views
  • 15 replies
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3162 Views

38 replies

2 likes

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  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8921 Views

0 replies

4 likes

  • 8921 Views
  • 0 replies
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PC app not syncing music library

It happens to me quite often that I add new songs to my music library using my phone, and then when I open the PC app those songs are missing (app is not synchronizing correctly). Even though that when I open the browser version, I see those songs, t...

Casual Listener

It happens to me quite often that I add new songs to my music library using my phone, and then when I open the PC app those songs are missing (app is not synchronizing correctly). Even though that wh...

Loxer

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
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[Your Music] Make 'Your Music' offline on Desktop

PlanPremiumCountry: usa DeviceWindows 10 desktopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is there a way to make a playlist offline on the spotify windows 10 desktop client? I was able to download a playlist on the ...

Newbie

Plan Premium Country: usa   Device Windows 10 desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Is there a way to make a playlist ...

Loxer

Community Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

A Firewall may be blocking Spotify. Please update your firewall to allow Spotify...

Hi! I tried logging in to Spotify today but I'm getting this error: "A Firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings[Error Code:17]" I'm not usin...

Casual Listener

Hi! I tried logging in to Spotify today but I'm getting this error: "A Firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you could try changing the current...

azumaran34

Newbie

23937 Views

4 replies

3 likes

  • 23937 Views
  • 4 replies
  • 3 likes

Window invisible/bugging

Ive tried reinstalling, but whenever I open spotify (as admin or normally) its invisible and bugs completely.I dont know how to fix this, and I honestly cant find any threads about this topic either. Operating SystemWindows 10

Newbie

  Ive tried reinstalling, but whenever I open spotify (as admin or normally) its invisible and bugs completely. I dont know how to fix this, and I honestly cant find any threads about this top...

ii-zmy_8z76al

Newbie

2879 Views

3 replies

1 likes

  • 2879 Views
  • 3 replies
  • 1 likes

Solved!! Is it possible to keep using the version that supports XP?

My laptop is ancient: still running 32-bit XP. I just started using Spotify again after years of not using it (I'd forgotten I even had an account), and I get a message on the screen saying that support for XP will soon be ending. But I don't have th...

Casual Listener

My laptop is ancient: still running 32-bit XP.  I just started using Spotify again after years of not using it (I'd forgotten I even had an account), and I get a message on the screen sayin...

Xetwnk

Casual Listener

4349 Views

2 replies

0 likes

  • 4349 Views
  • 2 replies
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unable to play playlist

i have used this playlist for years without ssue and suddenly it has stopped letting me play it https://open.spotify.com/user/nichobe/playlist/2Wc5tYEAsxNhDXmMCNwJKE please advise as this is happening on desktop, android, google home it just does not...

Regular

i have used this playlist for years without ssue and suddenly it has stopped letting me play it   https://open.spotify.com/user/nichobe/playlist/2Wc5tYEAsxNhDXmMCNwJKE   please advise a...

AeroZ

Composer

822 Views

4 replies

0 likes

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  • 4 replies
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Error when starting Spotify on PC.

PlanPremium DeviceCustom PCOperating System(Windows 10 Home) My Question or Issue Every time I try to launch Spotify on my desktop I get this error messageI've tried uninstalling, reinstalling (through the windows store and the traditional way from t...

Newbie

Plan Premium   Device Custom PC Operating System (Windows 10 Home)   My Question or Issue  Every time I try to launch Spotify on my desktop I get this error message I've tr...

Loxer

Community Legend

942 Views

1 replies

0 likes

  • 942 Views
  • 1 replies
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Solved!! Anomaly web player chrome

PlanPremiumCountry ItalyDeviceIpod, PC Windows 7 My Question or Issue Sometime when I open spotify on my PC or Ipod it appears a green light that tell me that I listening on web player chrome (that I didn't use) with songs or playlists that I never l...

Music Fan

Plan Premium Country  Italy Device Ipod, PC Windows 7     My Question or Issue   Sometime when I open spotify on my PC or Ipod it appears a green light that tell me that...

Sebasty

Community Legend

104147 Views

1 replies

7 likes

  • 104147 Views
  • 1 replies
  • 7 likes

Desktop App keeps going back to Local Files

PlanFreeCountry USDevicePCOperating System Windows 10 My Question or Issue The app keeps going back to my local files. Which is very frustrating. I keep trying to listen to a relaxing music playlist, it plays one song, then it jumps to a random song ...

Casual Listener

  Plan Free Country  US Device PC Operating System  Windows 10   My Question or Issue  The app keeps going back to my local files. Which is very frustrating. I kee...

Loxer

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Spotify wont play an ad so I can lissen to music.

PlanFree/PremiumCountry North Korea Device(PC)Operating System(Windows 10) My Question or Issue Spotify won't play the ad so I can listen to music. I have turned it off and back on again, it just won't play.

Newbie

Plan Free/Premium Country  North Korea  Device (PC) Operating System (Windows 10)   My Question or Issue  Spotify won't play the ad so I can listen to music. I have turn...

Loxer

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Spotify is insanely slow to open, taking 30+ minutes sometimes.

PremiumUSA Desktop, windows 7. Spotify is VERY slow to open. I click the desktop app and it can take more than 30 minutes to use spotify, the app opens but i cant see anything but friends on the side for a long period of time and am unable to click a...

Newbie

  Premium USA     Desktop, windows 7.      Spotify is VERY slow to open. I click the desktop app and it can take more than 30 minutes to use spotify, the app ope...

Loxer

Community Legend

1055 Views

1 replies

0 likes

  • 1055 Views
  • 1 replies
  • 0 likes

Solved!! Spotify App doesn't start up Win 10

PlanPremiumCountry GermanyDeviceAcer LaptopOperating SystemWindows 10 64bit Version 1803 (Build 17134.228) My Question or Issue I have tried to install spotify on my laptop with windows 10 before. However, I always get the same error where the spotif...

Casual Listener

Plan Premium Country  Germany Device Acer Laptop Operating System Windows 10 64bit Version 1803 (Build 17134.228)   My Question or Issue  I have tried to install spotify on m...

Keylargo

Casual Listener

3875 Views

2 replies

0 likes

problem
start
Windows 10
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Spotify Slows then Crashes

PlanPremiumCountry USADeviceHP and ASUS laptopsOperating SystemWindows 10 My Question or Issue Alright, so this is absolutely getting ridiculous. For the past two years that I've used Spotify (starting with using premium), I've NEVER STOPPED experien...

Music Fan

Plan Premium Country  USA Device HP and ASUS laptops Operating System Windows 10     My Question or Issue   Alright, so this is absolutely getting ridiculous. For the ...

ScurvyDog

Newbie

1135 Views

1 replies

0 likes

  • 1135 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Audio not playing

PlanFreeCountry USADeviceDesktopOperating SystemWindowsMy Question or Issue Spotify audio is not playing. I have:reinstalled Spotify.made sure it is not the headphones or windows sound.restarted the computer.What else can I do?

Newbie

Plan Free Country  USA Device Desktop Operating System Windows My Question or Issue  Spotify audio is not playing. I have: reinstalled Spotify. made sure it is not the headphones...

Katerina

Spotify Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Spotify will not nunmute

PlanFree/PremiumCountry US Device Web Browser Operating System Win 10 My Question or Issue Spotify will not unmute. Yes checked win sliders / sound - it is unmutes and all the way up. No problem with any other program on my computer.

Newbie

Plan Free/Premium Country US   Device Web Browser   Operating System Win 10     My Question or Issue  Spotify will not unmute.  Yes checked win sliders / sound ...

Luke

Community Legend

465 Views

1 replies

1 likes

  • 465 Views
  • 1 replies
  • 1 likes

Albums no longer displayed in alphabetical order

PlanFreeCountry ItalyDeviceWindows computerOperating SystemWindows 10 My Question or Issue Hello, I'm a spotify free user, I'm listening music via the web browser.A couple of days ago, Spotify stopped showing me albums in my library in alphabetical o...

Music Fan

Plan Free Country  Italy Device Windows computer Operating System Windows 10   My Question or Issue  Hello,   I'm a spotify free user, I'm listening music via the web ...

Crudelone

Music Fan

769 Views

1 replies

1 likes

Unsorted albums on web browser
  • 769 Views
  • 1 replies
  • 1 likes

Solved!! Nothing works on Spotify besides Discover Weekly

My Question or IssueNothing works on Spotify that has to do with connecting to the internet. Friend Activity won't load on the side bar, attempting to make radios from playlists wont work, radios in general wont work, nothing works that has to do wit...

Casual Listener

My Question or Issue Nothing works on Spotify that has to do with connecting to the internet. Friend Activity won't load on the side bar, attempting to make radios from playlists wont work, radios i...

ignitionchemist

Casual Listener

887 Views

2 replies

0 likes

  • 887 Views
  • 2 replies
  • 0 likes

Artists not playing from "Recently Played"

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows10 My Question or Issue I've been having an issue on PC where some artists will refuse to play from the Recently Played list. If I go into the artist's page and play from there it works fine....

Regular

Plan Premium Country  Australia Device PC Operating System Windows10   My Question or Issue  I've been having an issue on PC where some artists will refuse to play from the R...

akuen

Regular

1564 Views

13 replies

0 likes

  • 1564 Views
  • 13 replies
  • 0 likes

[Desktop] Error code 17

PlanFreeCountry Is this really needed hugh?DevicedesktopOperating Systemwindows 10 My Question or IssueIm getting an error code 17 it says that my firewall is making it stop but i when i turned it off i opened it and it said the same thing could anyo...

Visitor

Plan Free Country  Is this really needed hugh? Device desktop Operating System windows 10    My Question or Issue Im getting an error code 17 it says that my firewall is ...

Loxer

Community Legend

1199 Views

1 replies

0 likes

What are labels
  • 1199 Views
  • 1 replies
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Solved!! Malware Windows 10 Desktop Version

PlanFree Operating SystemWindows 10 64-bit My Question or IssueMalwarebytes has detected malware in Spotify. It should be in appdata or roaming folders called Trojan.malpack. I thought there was something wrong with Malwarebytes, so I uninstalled Spo...

Newbie

Plan Free   Operating System Windows 10 64-bit   My Question or Issue Malwarebytes has detected malware in Spotify. It should be in appdata or roaming folders called Trojan.malpack. ...

wmfy-1wi_yhs9

Regular

4502 Views

7 replies

7 likes

  • 4502 Views
  • 7 replies
  • 7 likes