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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83631 Views

40 replies

68 likes

  • 83631 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792994 Views

503 replies

64 likes

  • 792994 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23312 Views

25 replies

7 likes

  • 23312 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3039 Views

0 replies

4 likes

  • 3039 Views
  • 0 replies
  • 4 likes

No option to enable/disable explicit songs on desktop

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue I listen to Spotify on multiple devices and I frequently enable/disable the explicit filter based on the environment I am in. However, I left it switched to ...

Casual Listener

Plan Premium Country  United States Device Desktop Operating System Windows 10   My Question or Issue  I listen to Spotify on multiple devices and I frequently enable/disable...

billyb2

Newbie

13589 Views

6 replies

14 likes

  • 13589 Views
  • 6 replies
  • 14 likes

Desktop Player

My Question or Issue My question is that everytime I play a playlist my player will skip around instead going in order. I don't like that I would like my player to go in order as the tracks are listed to play. How can I fix this issue? I try every th...

Newbie

    My Question or Issue  My question is that everytime I play a playlist my player will skip around instead going in order. I don't like that I would like my player to go in order ...

Nico

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

BBC Global News Podcast -- current day does not play

PlanPremiumCountryUSADevicesWindows 10 PC and iPhone 6sOperating SystemsWindows 10 latest and iOS 11.4.1 My Question or Issue I can no longer listen to the current day of the BBC Global News Podcast even though it shows up on the podcast titles. I ca...

Casual Listener

Plan Premium Country USA Devices Windows 10 PC and iPhone 6s Operating Systems Windows 10 latest and iOS 11.4.1   My Question or Issue  I can no longer listen to the current day o...

satuthill

Casual Listener

1789 Views

3 replies

0 likes

  • 1789 Views
  • 3 replies
  • 0 likes

Premium Subsciption payment is not being accepted

PlanFree/PremiumCountry South AfricaDeviceHauwei P9 Lite/ HP Probook 2016 model My Question or IssueSo I live in South Africa (this might be relevant), and I have been trying to pay for my premium subscription for the first time since I tried the fre...

Newbie

Plan Free/Premium Country  South Africa Device Hauwei P9 Lite/ HP Probook 2016 model   My Question or Issue So I live in South Africa (this might be relevant), and I have been tryin...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problema Configuración Social

PlanPremiumPaís EspañaDispositivoAcerSistema operativoWindowsMi pregunta o problema Hola! La opción de "mostrar mis artistas más escuchados actuales" se desactiva sola (se pone en gris) cada vez que cierro el programa. Pero es que cuando la activo (v...

Visitor

Plan Premium País  España Dispositivo Acer Sistema operativo Windows Mi pregunta o problema   Hola! La opción de "mostrar mis artistas más escuchados actuales" se desactiva sola (...

Peter

Spotify Legend

2072 Views

1 replies

0 likes

  • 2072 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play counter not updating

Hi everyone, ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but the play counter is not increasing. Is anyone else experiencing thi...

Composer

Hi everyone,    ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but t...

Guido

Spotify Legend

4523 Views

5 replies

5 likes

Android
Desktop
iOS
Mac
Mobile
Windows
  • 4523 Views
  • 5 replies
  • 5 likes

Organization/Client

I want to report someone but I don't know what means this category: "Organization/Client". I have to fill it with something but I don't know with. Thank you and have a nice day.

Visitor

  I want to report someone but I don't know what means this category: "Organization/Client". I have to fill it with something but I don't know with.   Thank you and have a nice day. 

user-removed

Not applicable

1289 Views

2 replies

1 likes

  • 1289 Views
  • 2 replies
  • 1 likes

Superuser Contribution Same song comes up every time I open Spotify

Opening Spotify comes up with the same song every time, with the same shuffle on my playlist. The only time I have found it changing is if I explicitly close Spotify before turning my computer off. Version: 1.0.84.344.gfc674f6f I've had the issue for...

Composer

Opening Spotify comes up with the same song every time, with the same shuffle on my playlist. The only time I have found it changing is if I explicitly close Spotify before turning my computer off.&n...

Guido

Spotify Legend

4589 Views

9 replies

7 likes

Desktop
Windows
  • 4589 Views
  • 9 replies
  • 7 likes

Solved!! Play ALL my songs

PlanFreeCountry Deviceasus laptopOperating SystemWindows 10 My Question or Issue I have around 350 favorite songs, but I feel like I'm only hearing the same 50 over and over. I'm set up for shuffle and repeat. How can I play the deeper tracks, and/or...

Casual Listener

Plan Free Country   Device asus laptop Operating System Windows 10   My Question or Issue  I have around 350 favorite songs, but I feel like I'm only hearing the same 50 over...

user-removed

Not applicable

1893 Views

3 replies

0 likes

  • 1893 Views
  • 3 replies
  • 0 likes

Getting error message "Spotify can't play this right now"

PlanFreeCountry USADevicePCOperating SystemWindows 10 My Question or Issue Getting the error message "Spotify can't play this right now" when I try to play any EXPLICIT songs. Any help will be appreciated.Thanks, I have tried;Clearing cacheReinstalli...

Newbie

Plan Free Country  USA Device PC Operating System Windows 10   My Question or Issue  Getting the error message "Spotify can't play this right now" when I try to play any EXPL...

782 Views

0 replies

0 likes

  • 782 Views
  • 0 replies
  • 0 likes

problem with data use

PlanPremium Operating System Windows 7 My Question or Issue hello and thank u for helping!i change the "offline songs strong" location and i don't use offline mode but the program keep saving files in this location: AppData/local/spotify. i have to m...

Casual Listener

Plan Premium     Operating System  Windows 7   My Question or Issue  hello and thank u for helping! i change the "offline songs strong" location and i don't use...

Loxer

Community Legend

842 Views

1 replies

0 likes

Account
Other
Premium
  • 842 Views
  • 1 replies
  • 0 likes

Spotify App on Windows 10 don't start correctly / don't work

Plan: PremiumCountry: GermanyDevice: Lenovo Yoga 720 (2017)Operating System: Microsoft Windows 10, Build 17134.228, Anti-Virus-Software: Bitdefender Internet Security 2018 My Question or Issue:The Spotify App from the official Windows Store install c...

Newbie

Plan: Premium Country: Germany Device: Lenovo Yoga 720 (2017) Operating System: Microsoft Windows 10, Build 17134.228, Anti-Virus-Software: Bitdefender Internet Security 2018   My Questio...

Loxer

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Has the option to play songs in a folder removed?

PlanFreeCountry DevicePCOperating System(Windows 10 My Question or Issue I used to be able to play songs in a folder. Well, songs in playlists in a folder. I have a folder wich contains my whole library. Now that I select the folder, the whole sectio...

Roadie

Plan Free Country   Device PC Operating System (Windows 10   My Question or Issue  I used to be able to play songs in a folder. Well, songs in playlists in a folder. I have a...

colake

Regular

827 Views

3 replies

4 likes

  • 827 Views
  • 3 replies
  • 4 likes

Error code 2,3,7,8 unable to log into desktop Windows

PlanPremiumCountryDenmarkDeviceWindows Operating SystemWindows 10 My Question or Issue So I've been trying to log in to Spotify desktop for months via the "Log in via Facebook button. Although everytime it says different kinds of errors, mostly 3,7 &...

Casual Listener

Plan Premium Country Denmark Device Windows Operating System Windows 10   My Question or Issue   So I've been trying to log in to Spotify desktop for months via the "Log in via ...

Sebasty

Community Legend

1594 Views

5 replies

0 likes

  • 1594 Views
  • 5 replies
  • 0 likes

What happened to my playlist?

My Question or Issue I used to be able to start a radio station from the web & be able to see the upcoming songs. No longer. I also used to be able to shuffle all of the songs from a particular artist, but this changed. I am not sure what has happene...

Casual Listener

          My Question or Issue  I used to be able to start a radio station from the web & be able to see the upcoming songs. No longer. I also used to be able ...

Sebasty

Community Legend

1446 Views

5 replies

0 likes

  • 1446 Views
  • 5 replies
  • 0 likes

Local files not staying in playlists

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue When you put a local file in a playlist, does it stay there? Mine, frustratingly, don't seem to.

Newbie

Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  When you put a local file in a playlist, does it stay there? Mine, frustratingly, don'...

Nico

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Track Times on Discover Weekly?

PlanPremiumCountry USADeviceDesktop, Spotify version 1.0.88.353.g15c26ea1Operating SystemWindows 10 My Question or Issue I know this may seem minor, but I noticed track times are not a column in my Discover Weekly. They still appear in other playlist...

Newbie

Plan Premium Country  USA Device Desktop, Spotify version 1.0.88.353.g15c26ea1 Operating System Windows 10  My Question or Issue  I know this may seem minor, but I notice...

user-removed

Not applicable

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Songs wont play

for some reason it wont let me play some songs i've waited a week and still wont play

Newbie

for some reason it wont let me play some songs i've waited a week and still wont play 😕

Billy-J

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution A large number of songs simultaneously became unplayable (region locked)

Plan CountryCADevice Operating System My Question or IssueA large number of songs in my library just simultaneously became unplayable in my country (Canada). After asking around, people in other countries are having this problem too but. Was a major ...

Visitor

Plan   Country CA Device   Operating System   My Question or Issue A large number of songs in my library just simultaneously became unplayable in my country (Canada). After as...

user-removed

Not applicable

482 Views

2 replies

0 likes

  • 482 Views
  • 2 replies
  • 0 likes

Friend Activity Failed to Load for about a month straight.

Plan PremiumCountry Canada DeviceASUS LaptopOperating SystemWindows My Question or Issue For a month or so my friend activity has "Failed to load" Ive reinstalled spotify multiple times, restart my computer multiple times, and log in/log out occasion...

Newbie

Plan Premium Country Canada   Device ASUS Laptop Operating System Windows   My Question or Issue  For a month or so my friend activity has "Failed to load" Ive reins...

emiliocl22

Newbie

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes