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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88866 Views

40 replies

68 likes

  • 88866 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

831336 Views

530 replies

64 likes

  • 831336 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32419 Views

33 replies

7 likes

  • 32419 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3752 Views

0 replies

4 likes

  • 3752 Views
  • 0 replies
  • 4 likes

[Desktop] Icon not displaying correctly

PlanPremiumDeviceDesktop applicationOperating SystemWindows 10 (using font size 125%) My Question or Issue Using Zoom Less (4x), the icon is not showing. If you keep zooming out, it will eventually dissapear.If I reset the zoom, the icon looks as exp...

Casual Listener

Plan Premium Device Desktop application Operating System Windows 10 (using font size 125%)   My Question or Issue  Using Zoom Less (4x), the icon is not showing. If you keep zooming...

520 Views

0 replies

0 likes

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JustSomeOthrGuy

Account: PremiumLaptop: Windows 10Software version: 1.0.88.353.g15c26ea1 (Windows Store version)Echo: Amazon Echo Dot I had an issue recently where Spotify would not start up when launched. It would keep closing just before it finally displayed the h...

Casual Listener

Account:  Premium Laptop:  Windows 10 Software version:  1.0.88.353.g15c26ea1 (Windows Store version) Echo:      Amazon Echo Dot   I had an issue recently...

734 Views

0 replies

0 likes

Alexa
Connect
Echo
PC
volume
Windows 10
  • 734 Views
  • 0 replies
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Solved!! Friends feed broken

PlanPremiumCountrySweden DeviceWindowsOperating SystemWindows 10 My Question or Issue So this problem has been going on for maybe like 3 weeks now and basically the friend feed doesnt work it says "Try again" and when i click it nothing happens its v...

Gig Goer

  Plan Premium Country Sweden   Device Windows Operating System Windows 10   My Question or Issue  So this problem has been going on for maybe like 3 weeks now and bas...

Loxer

Community Legend

1129 Views

1 replies

0 likes

  • 1129 Views
  • 1 replies
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Solved!! Can you please add a Play button on the Appears On albums of an artist?

In the desktop client, the Albums / Singles and EPs / Arist Playlists all show a Play button when you hover over the album with the mouse. However, under the Appears On section, the Play button doesn't show up when you hover over an album. So we have...

Regular

In the desktop client, the Albums / Singles and EPs / Arist Playlists all show a Play button when you hover over the album with the mouse.   However, under the Appears On section, the Play but...

Loxer

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

How to make shared playlist public

Hi! as it says in the title: I am unable to make my shared playlist public. I’ve been searching online for solutions but the only solution I stumbled upon was that it simply isn’t possible to do that.However, two of my playlists ARE public + shared. ...

Newbie

Hi!   as it says in the title: I am unable to make my shared playlist public. I’ve been searching online for solutions but the only solution I stumbled upon was that it simply isn’t possible t...

572 Views

0 replies

1 likes

shared
Shared playlist
shared playlists
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  • 0 replies
  • 1 likes

Superuser Contribution Discover Weekly - Dislike Button

PlanPremiumCountryUK DeviceiPhone / PCOperating System(iOS 10, Windows 10 My Question or Issue I use the Dislike button quite often when playing my Discover Weekly but within the last few weeks it still plays the 'Disliked' songs. They are greyed out...

Casual Listener

Plan Premium Country UK  Device iPhone / PC Operating System (iOS 10, Windows 10   My Question or Issue  I use the Dislike button quite often when playing my Discov...

Guido

Spotify Legend

886 Views

3 replies

0 likes

  • 886 Views
  • 3 replies
  • 0 likes

free trial 1 month not activated after registration

PlanFree 1 mth PremiumCountry australiaDevicwlaptopOperating SystemWindows 10 My Question or Issue i have registered for the free 1 month trial period however i am unable to access the premium feature. can you help please? i have already tried loggin...

Casual Listener

Plan Free  1 mth Premium Country  australia Devicw laptop Operating System Windows 10   My Question or Issue  i have registered for the free 1 month trial period ho...

Jose_M

Spotify Star

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Cannot add local files or playlists to songs

PlanPremiumCountry USADeviceGalaxy S9+ Operating SystemWindows 10 I added several local files to spotify via the desktop app. These files are playable through the local files section, but cannot be moved to the songs section to be played in shuffle w...

Casual Listener

Plan Premium Country  USA Device Galaxy S9+   Operating System Windows 10   I added several local files to spotify via the desktop app. These files are playable through the l...

AeroZ

Composer

1833 Views

3 replies

1 likes

  • 1833 Views
  • 3 replies
  • 1 likes

Spotify skips every song in playlist after 1 minute

HEy guys, Spotify skips every song in my playlist after aprox. one minute. This happens on android and also on the PCPlanPremiumCountry GermanyDevicePC, Android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

HEy guys, Spotify skips every song in my playlist after aprox. one minute. This happens on android and also on the PC Plan Premium Country  Germany Device PC, Android   (iOS 10, And...

674 Views

0 replies

1 likes

  • 674 Views
  • 0 replies
  • 1 likes

Surface app not working

PlanPremiumCountryUSA DeviceWindows surface ProOperating SystemWindows 10 I just got my surface legitamately 2 weeks ago for my birthday. I downloaded spotify and it was working like a charm for a few days. Then I had to go back to school, an hour aw...

Casual Listener

Plan Premium Country USA   Device Windows surface Pro Operating System Windows 10   I just got my surface legitamately 2 weeks ago for my birthday. I downloaded spotify and it was...

Loxer

Community Legend

1453 Views

3 replies

0 likes

  • 1453 Views
  • 3 replies
  • 0 likes

Spotify Naming Convention

Operating SystemWindows/Android My Question or Issue Recently the naming convention when Albums/Playlists are added via drag and drop to Folders has changed.Previously it would default to the Artist Name - Album Title layout which is my preference. I...

Newbie

    Operating System Windows/Android    My Question or Issue  Recently the naming convention when Albums/Playlists are added via drag and drop to Folders has changed. ...

user-removed

Not applicable

1593 Views

1 replies

2 likes

  • 1593 Views
  • 1 replies
  • 2 likes

Web player not loading playlist past 100 songs

It shows that Spotify is just buffering with the wheel when I scroll down to the 100th song. This happens on all playlists, and is happening in Chrome, Firefox, and Internet Explorer. I've already deleted all history - cache, cookies, and browsing, a...

Newbie

It shows that Spotify is just buffering with the wheel when I scroll down to the 100th song. This happens on all playlists, and is happening in Chrome, Firefox, and Internet Explorer.    ...

harunrashidanve

Casual Listener

1426 Views

4 replies

11 likes

  • 1426 Views
  • 4 replies
  • 11 likes

Continuously skipping to next song in playlist without playing

PlanFreeCountry USADeviceDesktopOperating SystemWindows 10 My Question or Issue Regardless of which playlist I try, whether it's one I've created or one that is available publicly, Spotify just skips through the whole list without playing anything. I...

Casual Listener

Plan Free Country  USA Device Desktop Operating System Windows 10   My Question or Issue  Regardless of which playlist I try, whether it's one I've created or one that is ava...

935 Views

0 replies

3 likes

Skipping songs
  • 935 Views
  • 0 replies
  • 3 likes

Cannot listen to a certain artist

PlanStudent PremiumCountry UKDeviceiPhone 6, Laptop, Desktop, iPad AirOperating SystemiOS 11, Windows 10 My Question or IssueFor quite a while now I have not been able to listen to the artist While She Sleeps. They should be available in my region as...

Visitor

Plan Student Premium Country  UK Device iPhone 6, Laptop, Desktop, iPad Air Operating System iOS 11, Windows 10   My Question or Issue For quite a while now I have not been a...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Can't find the Play Queue on windows 10?

PlanPremium FamilyCountry USADeviceMac running windows 10Operating Systemwindows 10 My Question or IssueSo when I open the desktop spotify app I can right click add to queue but no songs show up in the queue when I open play.spotify.com I can add son...

Casual Listener

  Plan Premium Family Country  USA Device Mac running windows 10 Operating System windows 10   My Question or Issue So when I open the desktop spotify app I can right click ...

Sebasty

Community Legend

1360 Views

3 replies

0 likes

  • 1360 Views
  • 3 replies
  • 0 likes

ability to see play counts on album pages gone on desktop

ive noticed with the recent updates the option to see playcounts (when hovering over the bar, play count comes up) has been taken away from album pages ONLY. why is this? on artist pages it still works as normal, but on album pages it doesnt work at ...

Casual Listener

  ive noticed with the recent updates the option to see playcounts (when hovering over the bar, play count comes up) has been taken away from album pages ONLY. why is this? on artist pages it s...

Sebasty

Community Legend

734 Views

3 replies

0 likes

  • 734 Views
  • 3 replies
  • 0 likes

I can't play local files

Hello everybody, i have annoying problem with spotify. I literally can't play any local file. Bcs Spotify deleted xxxtentacion songs i love and i rly want to listen, especially King of the Death, i had to download it, add as local file and play. But ...

Regular

Hello everybody, i have annoying problem with spotify.  I literally can't play any local file.  Bcs Spotify deleted xxxtentacion songs i love and i rly want to listen, especially King of ...

Sebasty

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Web Player without App downloaded

Windows 7, Chrome browser, strong private cable internet connectionMy Question or Issue I have not downloaded the App (nor do I want to do so) and am using (or trying to) the web player. I am having a lot of trouble. I do not see a Radio heading in t...

Newbie

  Windows 7, Chrome browser, strong private cable internet connection My Question or Issue  I have not downloaded the App (nor do I want to do so) and am using (or trying to) the web pla...

Sebasty

Community Legend

1125 Views

1 replies

0 likes

  • 1125 Views
  • 1 replies
  • 0 likes

Desktop App crashes

PlanPremiumCountry USADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueProblem occurs from time to time. Sometimes there is no problem during 2-3 days. sometimes it happens every 30 minutes. Sound stops. Sign "Can't play current song" ...

Casual Listener

Plan Premium Country  USA Device Dell XPS 13 Operating System Windows 10   My Question or Issue Problem occurs from time to time. Sometimes there is no problem during 2-3 days. so...

Loxer

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Desktop Client Not Displaying Subfolders

PremiumOn the desktop client when i select a folder i see all the playlists in it, like so: But when subfolders are in there too then it dosent display anything, like so:It used to display all playlists and subfolders.Please Help!

Gig Goer

Premium On the desktop client when i select a folder i see all the playlists in it, like so:  But when subfolders are in there too then it dosent display anything, like so: It used to...

colake

Regular

1027 Views

2 replies

1 likes

bug
subfolders
  • 1027 Views
  • 2 replies
  • 1 likes