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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1737 Views

0 replies

2 likes

  • 1737 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146176 Views

83 replies

27 likes

  • 146176 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131190 Views

294 replies

22 likes

  • 131190 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11005 Views

1 replies

6 likes

  • 11005 Views
  • 1 replies
  • 6 likes

Solved!! Logging me out

PremiumCountryUS DeviceDesktopOperating SystemWindows 10 My Question or IssueI listen to spotify at my work through the spotify web player rather than the app since I can't download it onto my work computer. I've been listening through the web player...

Newbie

Premium Country US  Device Desktop Operating System Windows 10   My Question or Issue I listen to spotify at my work through the spotify web player rather than the app since I can'...

Sebasty

Community Legend

579 Views

1 replies

3 likes

  • 579 Views
  • 1 replies
  • 3 likes

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null

Casual Listener

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PEEPEEPOOPOO5

Casual Listener

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

radio is confused with daily mix

PlanFreeCountry USADeviceDesktopOperating SystemWindows 10My Question or Issue spotify won't let me use tumbs up or thumbs down because it thinks im listening to my daily mix please advise. thank you

Newbie

Plan Free Country  USA Device Desktop Operating System Windows 10 My Question or Issue  spotify won't let me use tumbs up or thumbs down because it thinks im listening to my daily ...

Loxer

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Your Daily Mix not showing up

PlanFreeCountry USADeviceDell Inspiron LaptopOperating SystemWindows 10 My Question or IssueMy Daily Mix is not showing up at all anywhere. I went to search and found it, but it gives me a message like "Your Daily Mix is not available offline -- Plea...

Casual Listener

Plan Free Country  USA Device Dell Inspiron Laptop Operating System Windows 10   My Question or Issue My Daily Mix is not showing up at all anywhere. I went to search and found it...

Platocles

Casual Listener

756 Views

1 replies

2 likes

  • 756 Views
  • 1 replies
  • 2 likes

Automatically turn on song from different playlist

After playing a song from my favourite songs automatically turn on song from different playlist and I don't know why it happens.

Casual Listener

After playing a song from my favourite songs automatically turn on song from different playlist and I don't know why it happens.

upstate2

Newbie

469 Views

4 replies

0 likes

  • 469 Views
  • 4 replies
  • 0 likes

Solved!! Connect to facebook

PlanFreeCountryAzerbaijanDeviceHp pavilion 15Operating SystemWindows 10 My Question or IssueConnect to facebook option doesn't work. After the recent update to spotify for windows desktop this option has become useless. Login page appears to be activ...

Regular

Plan Free Country Azerbaijan Device Hp pavilion 15 Operating System Windows 10   My Question or Issue Connect to facebook option doesn't work. After the recent update to spotify for wi...

lvntrv

Regular

1075 Views

1 replies

0 likes

spotify for desktop
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Superuser Contribution Spotify app state overrided my dektop spotify previous state when i change from one to the other

Each time that I change from spotify phone to spotify desktop, the desktop previous "state" (song/list/random option/etc...) is overriden by the spotfy phone "state" so i lost the list/song/queue or random config I was playing on my desktop before......

Roadie

Each time that I change from spotify phone to spotify desktop, the desktop previous "state" (song/list/random option/etc...) is overriden by the spotfy phone "state" 😞 so i lost the list/song/q...

fredkidgmail

Roadie

1132 Views

6 replies

0 likes

Windows
  • 1132 Views
  • 6 replies
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Solved!!Superuser Contribution [Desktop] Scroll Bar Bouncing Around

PlanPremiumCountryUS Device(Alienware / Dell)Operating System(Windows 10) My Question or Issue If the scroll bar slider is moved to a certain place on the entire bar, then it will bounce around and act as if it doesn't want to move.

Newbie

Plan Premium Country US   Device (Alienware / Dell) Operating System (Windows 10)   My Question or Issue  If the scroll bar slider is moved to a certain place on the entire ...

SergioDavid

Roadie

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect for desktop not working

PlanPremiumCountryUKDeviceWindows PC & Samsung R1 speakersOperating SystemWindows 10 My Question or IssueI just purchased some Samsung R1 speakers to be able to have multiroom audio running from a desktop PC and using the Spotify desktop app. However...

Casual Listener

Plan Premium Country UK Device Windows PC & Samsung R1 speakers Operating System Windows 10   My Question or Issue I just purchased some Samsung R1 speakers to be able to have mult...

Stefano11

Casual Listener

911 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Radio and Daily mixes not working on pc

PlanPremiumOperating SystemWindows 10 Hey there,it's been about a week that the desktop version of Spotify just doesn't load either radio or daily mixes. I tried to reinstall it, disable the hardware acceleration option ( someone in the community sug...

Casual Listener

  Plan Premium Operating System Windows 10   Hey there, it's been about a week that the desktop version of Spotify just doesn't load either radio or daily mixes.  I tried to...

Loxer

Community Legend

1089 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Hourly Spotify App Update

PlanPremiumCountryTurkeyDevice Windows 10 My Question or Issue I keep having update for spotify app in every hour. Nothing changes but updates keeps coming. Also my friend is spotify user but he don't have this much update.

Newbie

Plan Premium Country Turkey Device  Windows 10  My Question or Issue  I keep having update for spotify app in every hour. Nothing changes but updates keeps coming. Also my frien...

SergioDavid

Roadie

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Spotify opens on login despite settings

Spotify launches every time I log in to my Windows desktop despite the fact that "Open Spotify automatically after you log into the computer" is set to "No", and it is disabled in the "Startup" tab of Task Manager. Is this a bug? PlanPremiumCountryUS...

Newbie

Spotify launches every time I log in to my Windows desktop despite the fact that "Open Spotify automatically after you log into the computer" is set to "No", and it is disabled in the "Startup" tab o...

Luke

Spotify Star

587 Views

1 replies

0 likes

Other
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Solved!! Spotify Radio / Song Radio / Friendfeed - all not working

HelloI'm having a bit of a frustrating few days with the spotify desktop app.First off: PlanPremiumCountry BelgiumDeviceLaptopOperating SystemWindows 8.1 My Question or Issue I can't seem to connect to ANY radio station. Nor can I get Song Radio Star...

Casual Listener

Hello I'm having a bit of a frustrating few days with the spotify desktop app. First off:   Plan Premium Country  Belgium Device Laptop Operating System Windows 8.1   My Q...

Captain-Duck

Casual Listener

1252 Views

2 replies

0 likes

Premium
  • 1252 Views
  • 2 replies
  • 0 likes

search for genre or year

PlanPremiumCountryGermanDevicePCOperating SystemWindows 7 My Question or IssueUnfortunately, the genre search does not work for me anymore ... if I genre: country input, then I have zero results. Also, the year-search is no longer ... is that me ... ...

Gig Goer

Plan Premium Country German Device PC Operating System Windows 7   My Question or Issue Unfortunately, the genre search does not work for me anymore ... if I genre: country input, then...

Loxer

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Progress indicator in task bar icon is stuck

PlanPremiumCountrySweden DeviceDell laptopOperating SystemWindow 7 Professional SP 1Spotify version1.0.85.257.g0f8531bd My IssueSpotify seems to be using the task bar icon to show progress, as indicated by the green line to the left of the Spotify ic...

Music Fan

Plan Premium Country Sweden  Device Dell laptop Operating System Window 7 Professional SP 1 Spotify version 1.0.85.257.g0f8531bd   My Issue Spotify seems to be using the task ba...

iaoth

Music Fan

4902 Views

21 replies

0 likes

  • 4902 Views
  • 21 replies
  • 0 likes

Spotify Song Picture disappeared

My Problem is that somehow the picture of the currently played song disappeared one day, i don't know if i simply missclicked or if this is a bug. Every song can still be played and everything, but this just looks kinda empty...

Newbie

My Problem is that somehow the picture of the currently played song disappeared one day, i don't know if i simply missclicked or if this is a bug. Every song can still be played and everything, but t...

Loxer

Community Legend

579 Views

1 replies

1 likes

  • 579 Views
  • 1 replies
  • 1 likes

My discover Weekly isnt working it hasn't changed for over 8 days

My Question or Issue spotify:user:spotify:playlist:37i9dQZEVXcIvJ9HTynpxWMy playlist hasn't changed for over a week and I keep getting absolute junk and brainmash in my playlists

Newbie

  My Question or Issue  spotify:user:spotify:playlist:37i9dQZEVXcIvJ9HTynpxW My playlist hasn't changed for over a week and I keep getting absolute junk and brainmash in my playlists

daywalk3r

Casual Listener

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Window invisible/bugging

Ive tried reinstalling, but whenever I open spotify (as admin or normally) its invisible and bugs completely.I dont know how to fix this, and I honestly cant find any threads about this topic either. Operating SystemWindows 10

Newbie

  Ive tried reinstalling, but whenever I open spotify (as admin or normally) its invisible and bugs completely. I dont know how to fix this, and I honestly cant find any threads about this top...

ii-zmy_8z76al

Newbie

2549 Views

3 replies

1 likes

  • 2549 Views
  • 3 replies
  • 1 likes

Solved!! Song's tab is not appearing on the library

PlanFree/PremiumCountry BrazilDevicePC Operating System Windows 10 My Question or Issue: In The library, where it shows the tabs Artists, Albuns, Favorite songs, Podcasts.. ETC... It used to have a tab for Songs or Music, now It is gone, I see all th...

Casual Listener

Plan Free/Premium Country  Brazil Device PC  Operating System  Windows 10   My Question or Issue:  In The library, where it shows the tabs Artists, Albuns, Favo...

MRxxROBOT

Casual Listener

2808 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Can Tx from Google Home, can't Tx to Google Home

If I am listening to a stream on my Google Home device and go to my computer, I can transfer from the home to my PC. For the next I can send it back to my Home device. If I start on my PC I can not transfer the stream to the Google Home as it does n...

Regular

If I am listening to a stream on my Google Home device and go to my computer, I can transfer from the home to my PC. For the next <some period of time> I can send it back to my Home device. &n...

SergioDavid

Roadie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes