Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
James335
Casual Listener
60710 Views
78 replies
27 likes

60710 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
rednblu
Roadie
83720 Views
278 replies
22 likes

83720 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5977 Views
1 replies
6 likes

5977 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146234 Views
0 replies
26 likes
Mac
Windows

146234 Views
0 replies
26 likes

Queue is broken

When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the queue, it just goes back to the first one instead of...

Gman6
Casual Listener
When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the q...
2018-07-26 6:32:30 PM
2018-07-26 6:36:34 PM
Luke
Spotify Star
683 Views
1 replies
1 likes

683 Views
1 replies
1 likes

Superuser Contribution Artist radio doesn't exist for one particular artist

PlanPremiumCountry IsraelDeviceXiaomi note 4 + Windows operated PCOperating SystemAndroid, Windows My Question or Issue Artist radio doesn't exist for one particular artist - Cafe del Mar.Works fine for every other artist.Happens both on Xiaomi note ...

shirstan
Casual Listener
Plan Premium Country Israel Device Xiaomi note 4 + Windows operated PC Operating System Android, Windows My Question or Issue Artist radio doesn't exist for one particula...
2018-06-07 5:05:15 PM
2018-07-26 5:10:27 PM
princesstissy
Newbie
499 Views
3 replies
0 likes

499 Views
3 replies
0 likes

Local files are not downloading to my phone

Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My desktop is mainly using ethernet but I have tried using wifi inst...

HybridGhost
Newbie
Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My deskto...
2018-07-26 2:22:24 AM
2018-07-26 4:32:04 PM
Loxer
Community Legend
403 Views
1 replies
1 likes

403 Views
1 replies
1 likes

event date bug (both windows and android)

PlanPremiumCountryhungary Devicewindows 10, oneplus 3T Operating Systemwindows10, android 8 My Question or Issuethe event date is incorrect (shows a month number instead of day) screenshots:

defji
Newbie
Plan Premium Country hungary Device windows 10, oneplus 3T Operating System windows10, android 8 My Question or Issue the event date is incorrect (shows a month numbe...
2018-07-26 11:41:47 AM
2018-07-26 3:50:07 PM
Loxer
Community Legend
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

What's new in 1.0.85.259.g4ab01679?

Looks like this new version dropped. What has changed? Is there an update log?

user-removed
Visitor
Looks like this new version dropped. What has changed? Is there an update log?
2018-07-21 5:10:15 AM
2018-07-26 3:35:39 PM
malcmerlyn
Newbie
1043 Views
3 replies
2 likes

1043 Views
3 replies
2 likes

Solved!! Follow Playlist

PlanFreeCountry BrazilDeviceHP Pavilion Entertainment PCOperating SystemWindows 7 My Question or Issue Isn't possible anymore to follow playlists? All I can do now is Save on My Library , but not just follow. The others playlists that I Followed alre...

julialage
Casual Listener
Plan Free Country Brazil Device HP Pavilion Entertainment PC Operating System Windows 7 My Question or Issue Isn't possible anymore to follow playlists? All I can do now ...
2018-07-21 5:50:31 AM
2018-07-26 4:13:20 AM
julialage
Casual Listener
34576 Views
2 replies
1 likes

34576 Views
2 replies
1 likes

Solved!! Crossfade

OS: Windows 10 Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade does nothing.

DoneGotYoted
Casual Listener
OS: Windows 10 Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade do...
2018-07-13 5:08:55 AM
2018-07-26 2:13:34 AM
AngusMcK
Newbie
1162 Views
4 replies
1 likes

1162 Views
4 replies
1 likes

Last Gold School Playlist 6/5/18

I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. It's random but it was the perfect playlist for work...

bfy-h_g3reb3
Casual Listener
I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. I...
2018-06-05 7:21:18 PM
2018-07-25 11:56:35 PM
nanich
Newbie
429 Views
2 replies
0 likes

429 Views
2 replies
0 likes

This radio station cannot be started

I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I have looked around and tried every solution to no ave...

Sporekid
Regular
I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I ha...
2018-06-30 1:57:27 AM
2018-07-25 11:44:41 PM
Sporekid
Regular
2724 Views
4 replies
2 likes

2724 Views
4 replies
2 likes

Superuser Contribution Saved songs do not show up on Artist pages

I saves songs to the my library. They can be displayed in "Artist" or "Songs" under My Music. If I go to an artist page or an album page for one of the songs I have saved, the song does not have the check by it to show that it is in the saved song li...

michael1730
Casual Listener
I saves songs to the my library. They can be displayed in "Artist" or "Songs" under My Music. If I go to an artist page or an album page for one of the songs I h...
2018-07-14 3:35:47 PM
2018-07-25 10:25:52 PM
steviehimself
Newbie
1545 Views
4 replies
0 likes

1545 Views
4 replies
0 likes

Solved!! Windows 10 Desktop never opening after installing

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueToday, I tried to install Spotify on a new (to me) desktop at work. First, I used the download exe file. Once it was downloaded, it would open, but only show a faint frame, ...

crystalline15
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Today, I tried to install Spotify on a new (to me) desktop at work. First, I used the ...
2018-07-24 12:20:06 AM
2018-07-25 6:34:20 PM
crystalline15
Casual Listener
824 Views
2 replies
0 likes

824 Views
2 replies
0 likes

Solved!! Genres

Sorry, i don't know where is the right place to post,Where's the RAP genre ? there's a lot of nonsense genres and there's others genres missing here...

Danielrdrigues
Newbie
Sorry, i don't know where is the right place to post, Where's the RAP genre ? there's a lot of nonsense genres and there's others genres missing here...
2018-07-25 5:05:24 PM
2018-07-25 5:24:03 PM
Loxer
Community Legend
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

"Something Went Wrong" message when trying to access artist's page

PlanPremiumCountry USADeviceDell Windows PCOperating SystemWindows 10 My Question or Issue When I click on most artist's pages, I get a message saying, "Something went wrong," then underneath it says, "artist-error-message-TypeError: Cannot read prop...

cpolidoro04
Casual Listener
Plan Premium Country USA Device Dell Windows PC Operating System Windows 10 My Question or Issue When I click on most artist's pages, I get a message saying, "Something w...
2018-07-24 7:44:28 PM
2018-07-25 3:30:11 PM
Loxer
Community Legend
1327 Views
3 replies
0 likes

1327 Views
3 replies
0 likes

Clearing queue

PlanPremiumCountry UKDeviceDesktop PCOperating SystemWindows 7 64BitSpotify version 1.0.85.259.g4ab01679 My Question or IssueOnce ive listened to my playlist I usually delete the playlist and clear the queue, but now it keeps the last song ive played...

jeff82
Newbie
Plan Premium Country UK Device Desktop PC Operating System Windows 7 64Bit Spotify version 1.0.85.259.g4ab01679 My Question or Issue Once ive listened to my playlist I us...
2018-07-24 1:34:17 PM
2018-07-25 3:22:58 PM
Loxer
Community Legend
514 Views
1 replies
0 likes

514 Views
1 replies
0 likes

Web Player won't play

PlanPremiumCountry USA Operating SystemWindows 10 Chrome 67.0.3396.99 My Question or Issue I'll start by saying I am using a work laptop and I cannot install the app. I am having a similar problem to Choconatillas https://community.spotify.com/t5/Oth...

jonnyp84
Casual Listener
Plan Premium Country USA Operating System Windows 10 Chrome 67.0.3396.99 My Question or Issue I'll start by saying I am using a work laptop and I can...
2018-07-11 10:55:56 PM
2018-07-25 3:12:47 PM
21783927
Songwriter
476 Views
3 replies
2 likes

476 Views
3 replies
2 likes

Problems on windows!

PremiumIsraelDevicePCOperating SystemWindows 10My IssueIm using the software on my pc and I get instant random crashes at least once a week, usually when I have queue so it deletes it, that's upsetting. Another issue is the more you put songs to your...

Talka
Newbie
Premium Israel Device PC Operating System Windows 10 My Issue Im using the software on my pc and I get instant random crashes at least once a week, usually when I have queue so it delete...
2018-07-25 2:23:59 PM
2018-07-25 2:36:28 PM
Loxer
Community Legend
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

Solved!! add margin between two buttons inside the "Duplicate songs"-Dialog

PlanPremiumCountry GERDeviceThinkPad LaptopOperating SystemWin10 My Question or IssueSorry, but it hurts my eyes every time (see attached pic)

PutziSan
Newbie
Plan Premium Country GER Device ThinkPad Laptop Operating System Win10 My Question or Issue Sorry, but it hurts my eyes every time 😉 (see attached pic)
2018-07-25 1:28:07 PM
2018-07-25 2:19:58 PM
Loxer
Community Legend
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Terrible shuffle

PlanPremiumCountry DeviceiPhone 7, iPad, PCOperating SystemiOS 11, Windows 10 My Question or Issue I have a list of more than thousand songs and still I always get the same songs from the same artists. There are a lot of songs I never heard from the ...

user-removed
Visitor
Plan Premium Country Device iPhone 7, iPad, PC Operating System iOS 11, Windows 10 My Question or Issue I have a list of more than thousand songs and still I always get ...
2018-07-25 8:52:54 AM
2018-07-25 12:25:44 PM
DennyEMufc
Roadie
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Superuser Contribution Queue and history lost on upgrade

Hi, still wondering, why after windows desktop client upgrade both queue and history are lost? Quite annoying.

2Late1
Regular
Hi, still wondering, why after windows desktop client upgrade both queue and history are lost? Quite annoying.
2018-07-19 7:36:17 PM
2018-07-25 9:59:14 AM
2Late1
Regular
564 Views
4 replies
0 likes

564 Views
4 replies
0 likes

daily mix is gone, search & Radio doesnt work

Plan Premium Country Israel Device One plus 2 (where it all works) Operating System Windows 7Several weeks ago my Daily Mixes disapeared.They do not apear in the Windows app but they do appear on my mobile app.On top of that, when i am trying to acti...

adirdir
Casual Listener
Plan Premium Country Israel Device One plus 2 (where it all works) Operating System Windows 7 Several weeks ago my Daily Mixes disapeared. They do...
2018-07-12 7:38:44 AM
2018-07-25 7:29:50 AM
TobiasYoung
Composer
1275 Views
7 replies
0 likes

1275 Views
7 replies
0 likes

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