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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81072 Views

40 replies

68 likes

  • 81072 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775816 Views

503 replies

64 likes

  • 775816 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

17990 Views

19 replies

5 likes

  • 17990 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2788 Views

0 replies

4 likes

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Cannot listen to a certain artist

PlanStudent PremiumCountry UKDeviceiPhone 6, Laptop, Desktop, iPad AirOperating SystemiOS 11, Windows 10 My Question or IssueFor quite a while now I have not been able to listen to the artist While She Sleeps. They should be available in my region as...

Visitor

Plan Student Premium Country  UK Device iPhone 6, Laptop, Desktop, iPad Air Operating System iOS 11, Windows 10   My Question or Issue For quite a while now I have not been a...

328 Views

0 replies

0 likes

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Can't find the Play Queue on windows 10?

PlanPremium FamilyCountry USADeviceMac running windows 10Operating Systemwindows 10 My Question or IssueSo when I open the desktop spotify app I can right click add to queue but no songs show up in the queue when I open play.spotify.com I can add son...

Casual Listener

  Plan Premium Family Country  USA Device Mac running windows 10 Operating System windows 10   My Question or Issue So when I open the desktop spotify app I can right click ...

Sebasty

Community Legend

1319 Views

3 replies

0 likes

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ability to see play counts on album pages gone on desktop

ive noticed with the recent updates the option to see playcounts (when hovering over the bar, play count comes up) has been taken away from album pages ONLY. why is this? on artist pages it still works as normal, but on album pages it doesnt work at ...

Casual Listener

  ive noticed with the recent updates the option to see playcounts (when hovering over the bar, play count comes up) has been taken away from album pages ONLY. why is this? on artist pages it s...

Sebasty

Community Legend

693 Views

3 replies

0 likes

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  • 3 replies
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I can't play local files

Hello everybody, i have annoying problem with spotify. I literally can't play any local file. Bcs Spotify deleted xxxtentacion songs i love and i rly want to listen, especially King of the Death, i had to download it, add as local file and play. But ...

Regular

Hello everybody, i have annoying problem with spotify.  I literally can't play any local file.  Bcs Spotify deleted xxxtentacion songs i love and i rly want to listen, especially King of ...

Sebasty

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Web Player without App downloaded

Windows 7, Chrome browser, strong private cable internet connectionMy Question or Issue I have not downloaded the App (nor do I want to do so) and am using (or trying to) the web player. I am having a lot of trouble. I do not see a Radio heading in t...

Newbie

  Windows 7, Chrome browser, strong private cable internet connection My Question or Issue  I have not downloaded the App (nor do I want to do so) and am using (or trying to) the web pla...

Sebasty

Community Legend

1057 Views

1 replies

0 likes

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  • 1 replies
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Desktop App crashes

PlanPremiumCountry USADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueProblem occurs from time to time. Sometimes there is no problem during 2-3 days. sometimes it happens every 30 minutes. Sound stops. Sign "Can't play current song" ...

Casual Listener

Plan Premium Country  USA Device Dell XPS 13 Operating System Windows 10   My Question or Issue Problem occurs from time to time. Sometimes there is no problem during 2-3 days. so...

Loxer

Community Legend

455 Views

1 replies

0 likes

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  • 1 replies
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Desktop Client Not Displaying Subfolders

PremiumOn the desktop client when i select a folder i see all the playlists in it, like so: But when subfolders are in there too then it dosent display anything, like so:It used to display all playlists and subfolders.Please Help!

Gig Goer

Premium On the desktop client when i select a folder i see all the playlists in it, like so:  But when subfolders are in there too then it dosent display anything, like so: It used to...

colake

Regular

972 Views

2 replies

1 likes

bug
subfolders
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Superuser Contribution Search bar not evaluating correctly

This issue happens on desktop (windows 10), android app and web spotify. If you were to input a resource on the bar, the term will not get evaluated, resulting in: 'No results found for "spotify:album:0WKeD3HWbimSq1MjE23htS"' On the desktop version y...

Newbie

This issue happens on desktop (windows 10), android app and web spotify.   If you were to input a resource on the bar, the term will not get evaluated, resulting in: 'No results found for "spo...

Aimee_T

Roadie

526 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution iTunes music won't play on Spotify

PlanPremiumCountry UKDevicePCOperating SystemWindows 10 My Question or Issue I have an itunes album of over 1000 songs saved to my pc from before I had Spotifty. All of this plays fine, however within Spotify when i go to play any song from my old co...

Casual Listener

Plan Premium Country  UK Device PC Operating System Windows 10   My Question or Issue  I have an itunes album of over 1000 songs saved to my pc from before I had Spotifty. Al...

flipflop71

Casual Listener

4685 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Odd noise on one track

PlanFreeCountryUK DeviceSpotify appOperating SystemWindows 10 My Question or IssueWhile playing the Paladin albun Jazz attack the second track seems to skip like a CD would at 2m30s then again 3mNot really a big problem just thought I'd point it out ...

Newbie

Plan Free Country UK   Device Spotify app Operating System Windows 10   My Question or Issue While playing the Paladin albun Jazz attack the second track seems to skip like a CD ...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
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No es posible reproducir canción actual

He descargado el spotify en mi nueva laptop de trabajo (windows 10), cuando estoy escuchando una lista de reproducción solo puedo escuchar una canción y tengo que pasar a la siguiente manualmente, he descargado las listas que escucho e igual tengo el...

Newbie

He descargado el spotify en mi nueva laptop de trabajo (windows 10), cuando estoy escuchando una lista de reproducción solo puedo escuchar una canción y tengo que pasar a la siguiente manualmente, he...

1159 Views

0 replies

0 likes

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Superuser Contribution My Queue is not Kept After Restarting the Windows Desktop Application

After closing the Spotify desktop application the queue is reverted to an older version and the current state is not kept. Today I opened the Spotify desktop app and the queue was reverted to its state of last week (seven days ago). This isn't always...

Regular

After closing the Spotify desktop application the queue is reverted to an older version and the current state is not kept.   Today I opened the Spotify desktop app and the queue was reverted t...

YoLaGarg

Regular

746 Views

2 replies

0 likes

queue
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likes on tracks from discover weekly are not synced between devices

PlanFreeCountry CYDevice(iPhone 6, and dekstop 2 devices)Operating System(iOS 11.2.6, windows 7, windows 10 ) My Question or Issue When I like track from discover weekly playlist on one device, on another device it kept unliked. And it it not an issu...

Roadie

Plan Free Country  CY Device (iPhone 6, and dekstop 2 devices) Operating System (iOS 11.2.6, windows 7, windows 10 )   My Question or Issue   When I like track from discover...

355 Views

0 replies

0 likes

  • 355 Views
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Web player stalled on an audio ad

PlanFree - daily userCountry CanadaDevicehp laptopOperating SystemWindows 10 My Question or Issue The web player is stalled on an audio (Walmart) ad and has been for days. I've logged out of and back into the player, I've cleared the cookies/cache, I...

Newbie

Plan Free - daily user Country  Canada Device hp laptop Operating System Windows 10   My Question or Issue  The web player is stalled on an audio (Walmart) ad and has been fo...

569 Views

0 replies

0 likes

AD Locks Spotify
Web Player
Web player issue
Windows 10 web player
  • 569 Views
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Solved!! Spotify stops playing a song and crashes, must be closed in task manager, sound stays until reboot.

Plan PremiumCountry USA Device Windows 10 PC with desktop client. My Question or Issue I'll be playing my music and then it will stop on a song and keep repeating the last 1 second or so and then I exit spotify and close all instances of spotify.exe ...

Gig Goer

  Plan Premium Country USA   Device Windows 10 PC with desktop client.   My Question or Issue   I'll be playing my music and then it will stop on a song and keep repea...

chiefjoboo

Gig Goer

1879 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

No option to enable/disable explicit songs on desktop

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue I listen to Spotify on multiple devices and I frequently enable/disable the explicit filter based on the environment I am in. However, I left it switched to ...

Casual Listener

Plan Premium Country  United States Device Desktop Operating System Windows 10   My Question or Issue  I listen to Spotify on multiple devices and I frequently enable/disable...

billyb2

Newbie

13563 Views

6 replies

14 likes

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  • 6 replies
  • 14 likes

Desktop Player

My Question or Issue My question is that everytime I play a playlist my player will skip around instead going in order. I don't like that I would like my player to go in order as the tracks are listed to play. How can I fix this issue? I try every th...

Newbie

    My Question or Issue  My question is that everytime I play a playlist my player will skip around instead going in order. I don't like that I would like my player to go in order ...

Nico

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

BBC Global News Podcast -- current day does not play

PlanPremiumCountryUSADevicesWindows 10 PC and iPhone 6sOperating SystemsWindows 10 latest and iOS 11.4.1 My Question or Issue I can no longer listen to the current day of the BBC Global News Podcast even though it shows up on the podcast titles. I ca...

Casual Listener

Plan Premium Country USA Devices Windows 10 PC and iPhone 6s Operating Systems Windows 10 latest and iOS 11.4.1   My Question or Issue  I can no longer listen to the current day o...

satuthill

Casual Listener

1772 Views

3 replies

0 likes

  • 1772 Views
  • 3 replies
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Premium Subsciption payment is not being accepted

PlanFree/PremiumCountry South AfricaDeviceHauwei P9 Lite/ HP Probook 2016 model My Question or IssueSo I live in South Africa (this might be relevant), and I have been trying to pay for my premium subscription for the first time since I tried the fre...

Newbie

Plan Free/Premium Country  South Africa Device Hauwei P9 Lite/ HP Probook 2016 model   My Question or Issue So I live in South Africa (this might be relevant), and I have been tryin...

394 Views

0 replies

0 likes

  • 394 Views
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Superuser Contribution Problema Configuración Social

PlanPremiumPaís EspañaDispositivoAcerSistema operativoWindowsMi pregunta o problema Hola! La opción de "mostrar mis artistas más escuchados actuales" se desactiva sola (se pone en gris) cada vez que cierro el programa. Pero es que cuando la activo (v...

Visitor

Plan Premium País  España Dispositivo Acer Sistema operativo Windows Mi pregunta o problema   Hola! La opción de "mostrar mis artistas más escuchados actuales" se desactiva sola (...

Peter

Spotify Legend

2065 Views

1 replies

0 likes

  • 2065 Views
  • 1 replies
  • 0 likes