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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84578 Views

40 replies

68 likes

  • 84578 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800966 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25237 Views

26 replies

7 likes

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  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3136 Views

0 replies

4 likes

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Solved!! Can you please add a Play button on the Appears On albums of an artist?

In the desktop client, the Albums / Singles and EPs / Arist Playlists all show a Play button when you hover over the album with the mouse. However, under the Appears On section, the Play button doesn't show up when you hover over an album. So we have...

Regular

In the desktop client, the Albums / Singles and EPs / Arist Playlists all show a Play button when you hover over the album with the mouse.   However, under the Appears On section, the Play but...

Loxer

Community Legend

554 Views

1 replies

0 likes

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  • 1 replies
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How to make shared playlist public

Hi! as it says in the title: I am unable to make my shared playlist public. I’ve been searching online for solutions but the only solution I stumbled upon was that it simply isn’t possible to do that.However, two of my playlists ARE public + shared. ...

Newbie

Hi!   as it says in the title: I am unable to make my shared playlist public. I’ve been searching online for solutions but the only solution I stumbled upon was that it simply isn’t possible t...

564 Views

0 replies

1 likes

shared
Shared playlist
shared playlists
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Superuser Contribution Discover Weekly - Dislike Button

PlanPremiumCountryUK DeviceiPhone / PCOperating System(iOS 10, Windows 10 My Question or Issue I use the Dislike button quite often when playing my Discover Weekly but within the last few weeks it still plays the 'Disliked' songs. They are greyed out...

Casual Listener

Plan Premium Country UK  Device iPhone / PC Operating System (iOS 10, Windows 10   My Question or Issue  I use the Dislike button quite often when playing my Discov...

Guido

Spotify Legend

856 Views

3 replies

0 likes

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free trial 1 month not activated after registration

PlanFree 1 mth PremiumCountry australiaDevicwlaptopOperating SystemWindows 10 My Question or Issue i have registered for the free 1 month trial period however i am unable to access the premium feature. can you help please? i have already tried loggin...

Casual Listener

Plan Free  1 mth Premium Country  australia Devicw laptop Operating System Windows 10   My Question or Issue  i have registered for the free 1 month trial period ho...

Jose_M

Spotify Star

450 Views

1 replies

0 likes

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  • 1 replies
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Cannot add local files or playlists to songs

PlanPremiumCountry USADeviceGalaxy S9+ Operating SystemWindows 10 I added several local files to spotify via the desktop app. These files are playable through the local files section, but cannot be moved to the songs section to be played in shuffle w...

Casual Listener

Plan Premium Country  USA Device Galaxy S9+   Operating System Windows 10   I added several local files to spotify via the desktop app. These files are playable through the l...

AeroZ

Composer

1808 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Spotify skips every song in playlist after 1 minute

HEy guys, Spotify skips every song in my playlist after aprox. one minute. This happens on android and also on the PCPlanPremiumCountry GermanyDevicePC, Android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

HEy guys, Spotify skips every song in my playlist after aprox. one minute. This happens on android and also on the PC Plan Premium Country  Germany Device PC, Android   (iOS 10, And...

664 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Surface app not working

PlanPremiumCountryUSA DeviceWindows surface ProOperating SystemWindows 10 I just got my surface legitamately 2 weeks ago for my birthday. I downloaded spotify and it was working like a charm for a few days. Then I had to go back to school, an hour aw...

Casual Listener

Plan Premium Country USA   Device Windows surface Pro Operating System Windows 10   I just got my surface legitamately 2 weeks ago for my birthday. I downloaded spotify and it was...

Loxer

Community Legend

1424 Views

3 replies

0 likes

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  • 3 replies
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Spotify Naming Convention

Operating SystemWindows/Android My Question or Issue Recently the naming convention when Albums/Playlists are added via drag and drop to Folders has changed.Previously it would default to the Artist Name - Album Title layout which is my preference. I...

Newbie

    Operating System Windows/Android    My Question or Issue  Recently the naming convention when Albums/Playlists are added via drag and drop to Folders has changed. ...

user-removed

Not applicable

1559 Views

1 replies

2 likes

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Web player not loading playlist past 100 songs

It shows that Spotify is just buffering with the wheel when I scroll down to the 100th song. This happens on all playlists, and is happening in Chrome, Firefox, and Internet Explorer. I've already deleted all history - cache, cookies, and browsing, a...

Newbie

It shows that Spotify is just buffering with the wheel when I scroll down to the 100th song. This happens on all playlists, and is happening in Chrome, Firefox, and Internet Explorer.    ...

harunrashidanve

Casual Listener

1401 Views

4 replies

11 likes

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  • 4 replies
  • 11 likes

Continuously skipping to next song in playlist without playing

PlanFreeCountry USADeviceDesktopOperating SystemWindows 10 My Question or Issue Regardless of which playlist I try, whether it's one I've created or one that is available publicly, Spotify just skips through the whole list without playing anything. I...

Casual Listener

Plan Free Country  USA Device Desktop Operating System Windows 10   My Question or Issue  Regardless of which playlist I try, whether it's one I've created or one that is ava...

922 Views

0 replies

3 likes

Skipping songs
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  • 3 likes

Cannot listen to a certain artist

PlanStudent PremiumCountry UKDeviceiPhone 6, Laptop, Desktop, iPad AirOperating SystemiOS 11, Windows 10 My Question or IssueFor quite a while now I have not been able to listen to the artist While She Sleeps. They should be available in my region as...

Visitor

Plan Student Premium Country  UK Device iPhone 6, Laptop, Desktop, iPad Air Operating System iOS 11, Windows 10   My Question or Issue For quite a while now I have not been a...

334 Views

0 replies

0 likes

  • 334 Views
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Can't find the Play Queue on windows 10?

PlanPremium FamilyCountry USADeviceMac running windows 10Operating Systemwindows 10 My Question or IssueSo when I open the desktop spotify app I can right click add to queue but no songs show up in the queue when I open play.spotify.com I can add son...

Casual Listener

  Plan Premium Family Country  USA Device Mac running windows 10 Operating System windows 10   My Question or Issue So when I open the desktop spotify app I can right click ...

Sebasty

Community Legend

1337 Views

3 replies

0 likes

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  • 3 replies
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ability to see play counts on album pages gone on desktop

ive noticed with the recent updates the option to see playcounts (when hovering over the bar, play count comes up) has been taken away from album pages ONLY. why is this? on artist pages it still works as normal, but on album pages it doesnt work at ...

Casual Listener

  ive noticed with the recent updates the option to see playcounts (when hovering over the bar, play count comes up) has been taken away from album pages ONLY. why is this? on artist pages it s...

Sebasty

Community Legend

700 Views

3 replies

0 likes

  • 700 Views
  • 3 replies
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I can't play local files

Hello everybody, i have annoying problem with spotify. I literally can't play any local file. Bcs Spotify deleted xxxtentacion songs i love and i rly want to listen, especially King of the Death, i had to download it, add as local file and play. But ...

Regular

Hello everybody, i have annoying problem with spotify.  I literally can't play any local file.  Bcs Spotify deleted xxxtentacion songs i love and i rly want to listen, especially King of ...

Sebasty

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Web Player without App downloaded

Windows 7, Chrome browser, strong private cable internet connectionMy Question or Issue I have not downloaded the App (nor do I want to do so) and am using (or trying to) the web player. I am having a lot of trouble. I do not see a Radio heading in t...

Newbie

  Windows 7, Chrome browser, strong private cable internet connection My Question or Issue  I have not downloaded the App (nor do I want to do so) and am using (or trying to) the web pla...

Sebasty

Community Legend

1080 Views

1 replies

0 likes

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  • 1 replies
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Desktop App crashes

PlanPremiumCountry USADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueProblem occurs from time to time. Sometimes there is no problem during 2-3 days. sometimes it happens every 30 minutes. Sound stops. Sign "Can't play current song" ...

Casual Listener

Plan Premium Country  USA Device Dell XPS 13 Operating System Windows 10   My Question or Issue Problem occurs from time to time. Sometimes there is no problem during 2-3 days. so...

Loxer

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
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Desktop Client Not Displaying Subfolders

PremiumOn the desktop client when i select a folder i see all the playlists in it, like so: But when subfolders are in there too then it dosent display anything, like so:It used to display all playlists and subfolders.Please Help!

Gig Goer

Premium On the desktop client when i select a folder i see all the playlists in it, like so:  But when subfolders are in there too then it dosent display anything, like so: It used to...

colake

Regular

995 Views

2 replies

1 likes

bug
subfolders
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  • 2 replies
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Superuser Contribution Search bar not evaluating correctly

This issue happens on desktop (windows 10), android app and web spotify. If you were to input a resource on the bar, the term will not get evaluated, resulting in: 'No results found for "spotify:album:0WKeD3HWbimSq1MjE23htS"' On the desktop version y...

Newbie

This issue happens on desktop (windows 10), android app and web spotify.   If you were to input a resource on the bar, the term will not get evaluated, resulting in: 'No results found for "spo...

Aimee_T

Roadie

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution iTunes music won't play on Spotify

PlanPremiumCountry UKDevicePCOperating SystemWindows 10 My Question or Issue I have an itunes album of over 1000 songs saved to my pc from before I had Spotifty. All of this plays fine, however within Spotify when i go to play any song from my old co...

Casual Listener

Plan Premium Country  UK Device PC Operating System Windows 10   My Question or Issue  I have an itunes album of over 1000 songs saved to my pc from before I had Spotifty. Al...

flipflop71

Casual Listener

4708 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Odd noise on one track

PlanFreeCountryUK DeviceSpotify appOperating SystemWindows 10 My Question or IssueWhile playing the Paladin albun Jazz attack the second track seems to skip like a CD would at 2m30s then again 3mNot really a big problem just thought I'd point it out ...

Newbie

Plan Free Country UK   Device Spotify app Operating System Windows 10   My Question or Issue While playing the Paladin albun Jazz attack the second track seems to skip like a CD ...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes