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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

llllIIIIlllII

Casual Listener

9125 Views

94 replies

42 likes

  • 9125 Views
  • 94 replies
  • 42 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

767 Views

12 replies

1 likes

Possible Bug
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  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

Yordan

Moderator

1827 Views

33 replies

2 likes

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  • 33 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8277 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

High Cpu Usage (Solved)

Spotify High Cpu Usage Operating System(Windows 10) My Question or IssueMy Issue, Spotify used to Consume so much Cpu.BeforeAfterTry to copy my Settings.(Before you Copy my Settings, Backup your Settings).1/42/43/44/4(Show Advanced Settings - Hide Ad...

Visitor

Spotify High Cpu Usage   Operating System (Windows 10)   My Question or Issue My Issue, Spotify used to Consume so much Cpu. Before After Try to copy my Settings.(Before you C...

26119 Views

0 replies

14 likes

CPU
high
Spotify
Usage
Usage cpu usage
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Solved!! Radio error-Failed to load

PlanFreeCountry RomaniaDevice Desktop PC Operating SystemWindows 10My Question or Issue Hey....some days ago i saw my radio is saying ''Error Failed to load'' and i deactivated that haardware acceleration and nothing happens....tried to do some more ...

Regular

Plan Free Country  Romania Device   Desktop PC  Operating System Windows 10 My Question or Issue  Hey....some days ago i saw my radio is saying ''Error Failed to loa...

khowin

Newbie

3628 Views

8 replies

1 likes

  • 3628 Views
  • 8 replies
  • 1 likes

I would enjoy an integrated Audio Visualization

PlanFreeCountryUnited States of America DevicePCOperating SystemWindows My Question or Issue

Newbie

Plan Free Country United States of America  Device PC Operating System Windows   My Question or Issue  

Loxer

Community Legend

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

Spotify not now playing any music

PlanFree/Country uk Device LENOVO laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify was working but alll of a sudden it is coming up with " This song is not aVAILAble. If you have the file on your computer y...

Newbie

Plan Free/ Country uk   Device  LENOVO laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spotify was working but alll of a sudden...

Billy-J

Spotify Star

949 Views

1 replies

0 likes

  • 949 Views
  • 1 replies
  • 0 likes

Solved!! No sound when playing local files

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue Whenever I try to play a local file spotify seems to play it as normal (progress bar moves) however no sound is output to any device connected. Streamed songs are outpu...

Casual Listener

Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue  Whenever I try to play a local file spotify seems to play it as normal (progress b...

holzblock

Casual Listener

7129 Views

1 replies

0 likes

  • 7129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Memory leak when reading local media

PlanPremiumCountry ArgentinaDeviceHP Omen & Lenovo Y50 gaming laptopsOperating SystemWindows 10 My Question or Issue Spotify comprimises windows 10 stability if you add a source with local media. For some reason it claims the whole system memory (my ...

Casual Listener

Plan Premium Country  Argentina Device HP Omen & Lenovo Y50 gaming laptops Operating System Windows 10   My Question or Issue  Spotify comprimises windows 10 stability if...

user-removed

Not applicable

2313 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

App Location in Computer

PlanPremiumCountry CanadaDeviceComputerOperating SystemWindows 10 My Question or Issue I just want to know where the Spotify app is on my computer. Can't find it, can't put it on the desktop. It is in the Start Menu, but it will not show File Locatio...

Newbie

Plan Premium Country  Canada Device Computer Operating System Windows 10   My Question or Issue  I just want to know where the Spotify app is on my computer. Can't find it, c...

Loxer

Community Legend

57219 Views

1 replies

4 likes

  • 57219 Views
  • 1 replies
  • 4 likes

Downloaded songs in file explorer

PlanPremiumCountry Device(Acer Laptop)Operating System(Windows 10) My Question or IssueIn my file explorer when I look for music all i see is 00, 0b, 0c etc. I want to export for whatever reason but there isn't any music there.

Newbie

Plan Premium Country   Device (Acer Laptop) Operating System (Windows 10)   My Question or Issue In my file explorer when I look for music all i see is 00, 0b, 0c etc. I want to e...

Loxer

Community Legend

3026 Views

1 replies

0 likes

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  • 1 replies
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PC app not syncing music library

It happens to me quite often that I add new songs to my music library using my phone, and then when I open the PC app those songs are missing (app is not synchronizing correctly). Even though that when I open the browser version, I see those songs, t...

Casual Listener

It happens to me quite often that I add new songs to my music library using my phone, and then when I open the PC app those songs are missing (app is not synchronizing correctly). Even though that wh...

Loxer

Community Legend

520 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[Your Music] Make 'Your Music' offline on Desktop

PlanPremiumCountry: usa DeviceWindows 10 desktopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is there a way to make a playlist offline on the spotify windows 10 desktop client? I was able to download a playlist on the ...

Newbie

Plan Premium Country: usa   Device Windows 10 desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Is there a way to make a playlist ...

Loxer

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

A Firewall may be blocking Spotify. Please update your firewall to allow Spotify...

Hi! I tried logging in to Spotify today but I'm getting this error: "A Firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings[Error Code:17]" I'm not usin...

Casual Listener

Hi! I tried logging in to Spotify today but I'm getting this error: "A Firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you could try changing the current...

azumaran34

Newbie

23897 Views

4 replies

3 likes

  • 23897 Views
  • 4 replies
  • 3 likes

Window invisible/bugging

Ive tried reinstalling, but whenever I open spotify (as admin or normally) its invisible and bugs completely.I dont know how to fix this, and I honestly cant find any threads about this topic either. Operating SystemWindows 10

Newbie

  Ive tried reinstalling, but whenever I open spotify (as admin or normally) its invisible and bugs completely. I dont know how to fix this, and I honestly cant find any threads about this top...

ii-zmy_8z76al

Newbie

2865 Views

3 replies

1 likes

  • 2865 Views
  • 3 replies
  • 1 likes

Solved!! Is it possible to keep using the version that supports XP?

My laptop is ancient: still running 32-bit XP. I just started using Spotify again after years of not using it (I'd forgotten I even had an account), and I get a message on the screen saying that support for XP will soon be ending. But I don't have th...

Casual Listener

My laptop is ancient: still running 32-bit XP.  I just started using Spotify again after years of not using it (I'd forgotten I even had an account), and I get a message on the screen sayin...

Xetwnk

Casual Listener

4329 Views

2 replies

0 likes

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  • 2 replies
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unable to play playlist

i have used this playlist for years without ssue and suddenly it has stopped letting me play it https://open.spotify.com/user/nichobe/playlist/2Wc5tYEAsxNhDXmMCNwJKE please advise as this is happening on desktop, android, google home it just does not...

Regular

i have used this playlist for years without ssue and suddenly it has stopped letting me play it   https://open.spotify.com/user/nichobe/playlist/2Wc5tYEAsxNhDXmMCNwJKE   please advise a...

AeroZ

Composer

802 Views

4 replies

0 likes

  • 802 Views
  • 4 replies
  • 0 likes

Error when starting Spotify on PC.

PlanPremium DeviceCustom PCOperating System(Windows 10 Home) My Question or Issue Every time I try to launch Spotify on my desktop I get this error messageI've tried uninstalling, reinstalling (through the windows store and the traditional way from t...

Newbie

Plan Premium   Device Custom PC Operating System (Windows 10 Home)   My Question or Issue  Every time I try to launch Spotify on my desktop I get this error message I've tr...

Loxer

Community Legend

918 Views

1 replies

0 likes

  • 918 Views
  • 1 replies
  • 0 likes

Solved!! Anomaly web player chrome

PlanPremiumCountry ItalyDeviceIpod, PC Windows 7 My Question or Issue Sometime when I open spotify on my PC or Ipod it appears a green light that tell me that I listening on web player chrome (that I didn't use) with songs or playlists that I never l...

Music Fan

Plan Premium Country  Italy Device Ipod, PC Windows 7     My Question or Issue   Sometime when I open spotify on my PC or Ipod it appears a green light that tell me that...

Sebasty

Community Legend

104121 Views

1 replies

7 likes

  • 104121 Views
  • 1 replies
  • 7 likes

Desktop App keeps going back to Local Files

PlanFreeCountry USDevicePCOperating System Windows 10 My Question or Issue The app keeps going back to my local files. Which is very frustrating. I keep trying to listen to a relaxing music playlist, it plays one song, then it jumps to a random song ...

Casual Listener

  Plan Free Country  US Device PC Operating System  Windows 10   My Question or Issue  The app keeps going back to my local files. Which is very frustrating. I kee...

Loxer

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Spotify wont play an ad so I can lissen to music.

PlanFree/PremiumCountry North Korea Device(PC)Operating System(Windows 10) My Question or Issue Spotify won't play the ad so I can listen to music. I have turned it off and back on again, it just won't play.

Newbie

Plan Free/Premium Country  North Korea  Device (PC) Operating System (Windows 10)   My Question or Issue  Spotify won't play the ad so I can listen to music. I have turn...

Loxer

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Spotify is insanely slow to open, taking 30+ minutes sometimes.

PremiumUSA Desktop, windows 7. Spotify is VERY slow to open. I click the desktop app and it can take more than 30 minutes to use spotify, the app opens but i cant see anything but friends on the side for a long period of time and am unable to click a...

Newbie

  Premium USA     Desktop, windows 7.      Spotify is VERY slow to open. I click the desktop app and it can take more than 30 minutes to use spotify, the app ope...

Loxer

Community Legend

1046 Views

1 replies

0 likes

  • 1046 Views
  • 1 replies
  • 0 likes

Solved!! Spotify App doesn't start up Win 10

PlanPremiumCountry GermanyDeviceAcer LaptopOperating SystemWindows 10 64bit Version 1803 (Build 17134.228) My Question or Issue I have tried to install spotify on my laptop with windows 10 before. However, I always get the same error where the spotif...

Casual Listener

Plan Premium Country  Germany Device Acer Laptop Operating System Windows 10 64bit Version 1803 (Build 17134.228)   My Question or Issue  I have tried to install spotify on m...

Keylargo

Casual Listener

3860 Views

2 replies

0 likes

problem
start
Windows 10
  • 3860 Views
  • 2 replies
  • 0 likes