Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
115876 Views
82 replies
27 likes

115876 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112046 Views
291 replies
22 likes

112046 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8662 Views
1 replies
6 likes

8662 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149610 Views
0 replies
26 likes
Mac
Windows

149610 Views
0 replies
26 likes

[Performance] [Bug] Client unbearably slow on 1.0.88.353

With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and songs, and stuff would either completely fail to load, ...

Kamran
Composer
With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and song...
2018-08-23 4:43:45 AM
749 Views
0 replies
5 likes
performance
Windows

749 Views
0 replies
5 likes

Other people on my wifi using my spotify account

PlanPremiumCountry UKDeviceComputerOperating SystemWindows 10 My Question or Issue I live in a houseshare, and I've recently noticed a few playlists being added to my account that I didn't add. I've tried logging out of all accounts and changing my p...

youngdetective
Newbie
Plan Premium Country UK Device Computer Operating System Windows 10 My Question or Issue I live in a houseshare, and I've recently noticed a few playlists being added to ...
2018-08-22 11:33:19 PM
2018-08-23 3:54:48 AM
Billy-J
Spotify Star
1089 Views
1 replies
0 likes

1089 Views
1 replies
0 likes

Superuser Contribution Volume & Seek Sliders Stuck (PC/Win7)

DevicePCOperating SystemWindows 7 My Question or IssueCurrently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. The seek and volume key bindings work fine as well controlling via the web pl...

LawrenceJN
Casual Listener
Device PC Operating System Windows 7 My Question or Issue Currently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. T...
2018-08-14 6:44:20 PM
2018-08-23 2:40:49 AM
Alfredo
Roadie
611 Views
3 replies
0 likes

611 Views
3 replies
0 likes

Revert Heart Icon and Like Terminology

The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it later. The + (Plus) Icon or Saved terminology makes...

charlescott
Casual Listener
The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it ...
2018-08-22 2:25:59 AM
2018-08-22 10:24:52 PM
Loxer
Community Legend
4385 Views
3 replies
19 likes

4385 Views
3 replies
19 likes

Daily Mix not personalized

PlanFreeCountryFrance DeviceComputer mounted (personalized)Operating SystemWindows 10 Pro 1803 My Question or Issue I do not understand how Daily Mix works, I was thinking it worked like a custom playlist based on what I listened (music and artists t...

Vico_
Casual Listener
Plan Free Country France Device Computer mounted (personalized) Operating System Windows 10 Pro 1803 My Question or Issue I do not understand how Daily Mix works, I was t...
2018-08-21 9:57:54 PM
2018-08-22 10:06:26 PM
Loxer
Community Legend
625 Views
5 replies
0 likes

625 Views
5 replies
0 likes

Spotify keeps adding random playlists and songs to my library

Plan - Premium Country - Australia Device - iPhone 7+ My Question or Issue Hi I am a paying Premium customer. I am getting frustrated with spotify as it appears to be adding random playlists and singles to my library. On top of this, one of my playli...

DavosTere
Newbie
Plan - Premium Country - Australia Device - iPhone 7+ My Question or Issue Hi I am a paying Premium customer. I am...
2018-08-22 5:37:59 AM
2018-08-22 8:16:16 PM
Ryanx0r
Composer
504 Views
1 replies
0 likes

504 Views
1 replies
0 likes

Does not play the whole song

My spotify plays only the first few seconds of each song and then switches to another song.How do I listen to music normally?

xixenous
Casual Listener
My spotify plays only the first few seconds of each song and then switches to another song. How do I listen to music normally?
2018-08-22 3:34:04 PM
2018-08-22 4:10:42 PM
Nico
Community Legend
19340 Views
3 replies
0 likes

19340 Views
3 replies
0 likes

Gap at top of screen / not fullscreen when opening from System Tray

Plan: PremiumCountry: Australia Device: Desktop PCOperating System: Windows 10 Pro Version 10.0.17134 Build 17134 My Question or IssueHi all,When I open Spotify from the system tray, there's a large gap at the top of the screen and part of the Spotif...

awhiskin
Regular
Plan: Premium Country: Australia Device: Desktop PC Operating System: Windows 10 Pro Version 10.0.17134 Build 17134 My Question or Issue Hi all, When I open Spotify...
2018-05-26 2:09:00 AM
2018-08-22 1:45:28 PM
flamofrog
Casual Listener
4986 Views
13 replies
10 likes

4986 Views
13 replies
10 likes

Solved!!Superuser Contribution Proxy isn't working with the latest versions

I'm using Windows Desktop app (not windows store app) and can't get the newer versions of spotify to run to my proxy server. It keeps saying it's offline. I have to install an old version, from around mars to get it working.But unfortunately spotify ...

Eikido
Music Fan
I'm using Windows Desktop app (not windows store app) and can't get the newer versions of spotify to run to my proxy server. It keeps saying it's offline. I have to install an old version, f...
2018-08-20 1:27:03 PM
2018-08-22 8:15:59 AM
Eikido
Music Fan
16168 Views
3 replies
0 likes

16168 Views
3 replies
0 likes

Superuser Contribution Launch behavior on Windows 10 with multiple monitors

Hey all, Apologies if this is a duplicate issue, but I've had this come up on several Windows 10 machines with multiple displays and it seems to be consistent between them. I figured it'd at least be worth a mention. PlanPremiumCountryUnited States D...

CJS7070
Casual Listener
Hey all, Apologies if this is a duplicate issue, but I've had this come up on several Windows 10 machines with multiple displays and it seems to be consistent between them. I figured it'd at...
2018-08-20 2:52:09 PM
2018-08-22 5:51:54 AM
CJS7070
Casual Listener
464 Views
2 replies
1 likes

464 Views
2 replies
1 likes

"Next up" is always the same album after queued songs end

PlanPremiumCountryFinlandOperating SystemWindows 7 Enterprise My Question or IssueWhenever I finish listening to the queued songs in my play queue, Spotify always starts playing Iron Maiden's debut album and every song in the "Next up" list, is also ...

tekamoto
Casual Listener
Plan Premium Country Finland Operating System Windows 7 Enterprise My Question or Issue Whenever I finish listening to the queued songs in my play queue, Spotify always starts playing ...
2018-08-21 2:30:50 PM
2018-08-21 10:51:14 PM
Sebasty
Community Legend
7879 Views
3 replies
4 likes

7879 Views
3 replies
4 likes

Daily mix and Song radio is not working

PlanPremiumCountry Operating System( Windows 10) My Question or Issue[On my PC!]i can not use daily mix or song raido, it just get an error message that says; "daily Mix Cannot be started Please try with something els" and the same message for the so...

MbbIsBluesing
Casual Listener
Plan Premium Country Operating System ( Windows 10) My Question or Issue [On my PC!] i can not use daily mix or song raido, it just get an error message that sa...
2018-08-06 10:46:00 PM
2018-08-21 10:14:05 PM
Loxer
Community Legend
1253 Views
6 replies
0 likes
Daily mix and Song radio is not working

1253 Views
6 replies
0 likes

Playlist only plays 99 songs forward/backward relative to first song played

PlanPremiumCountryUnited States DeviceWeb Player, Chrome Version 68.0.3440.106 (Official Build) (64-bit)Operating SystemUbuntu 18.04 LTS My Question or IssueI've attached an MP4 screen recording of the issue described below: When attempting to play s...

simpleaob
Newbie
Plan Premium Country United States Device Web Player, Chrome Version 68.0.3440.106 (Official Build) (64-bit) Operating System Ubuntu 18.04 LTS My Question or Issue I've at...
2018-08-21 8:48:28 PM
545 Views
0 replies
0 likes

545 Views
0 replies
0 likes

Songs not available

PlanPremiumCountry FranceDevicejust a simple computer running on windows 10.Operating SystemWindows 10My Question or Issuehello people, got a new problem recently : ACTUALLY THERE'S A LOT OF ONLINE SONGS THAT I CAN PLAY. and this is very embarrasing....

user-removed
Visitor
Plan Premium Country France Device just a simple computer running on windows 10. Operating System Windows 10 My Question or Issue hello people, got a new problem recently : A...
2018-08-20 10:57:04 AM
2018-08-21 8:34:34 PM
mesadas
Casual Listener
2456 Views
9 replies
0 likes

2456 Views
9 replies
0 likes

Spotify keeps opening on startup [Windows 10]

Hi all—I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously toggle Spotify to do nothing (not even minimized) dur...

Alchemancy
Music Fan
Hi all— I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously ...
2017-07-11 4:42:05 PM
2018-08-21 8:13:35 PM
duhbzi
Casual Listener
13787 Views
12 replies
14 likes
startup
Windows
Windows 10

13787 Views
12 replies
14 likes

Solved!! Desktop (not device) 'Waiting' on Download

Windows 10, using the Spotify app from the Windows Store (or...whatever they call it...the metro apps...or wait, we can't say metro any more). I have the same problem as this person, but couldn't respond because it was old and closed (though..not suf...

notebene
Gig Goer
Windows 10, using the Spotify app from the Windows Store (or...whatever they call it...the metro apps...or wait, we can't say metro any more). I have the same problem as this person, but cou...
2018-08-21 4:40:11 PM
2018-08-21 7:25:52 PM
notebene
Gig Goer
3130 Views
1 replies
0 likes
waiting

3130 Views
1 replies
0 likes

Superuser Contribution Can't change song in game

PlanFree/PremiumCountry TurkeyDeviceStandart DesktopOperating SystemWin 10 My Question or Issue Hi ı can't change song in game but ı can change song in main win menu

user-removed
Visitor
Plan Free/Premium Country Turkey Device Standart Desktop Operating System Win 10 My Question or Issue Hi ı can't change song in game but ı can change song in main win menu
2018-08-08 2:57:42 PM
2018-08-21 7:03:28 PM
SergioDavid
Roadie
714 Views
3 replies
0 likes

714 Views
3 replies
0 likes

[Windows] Black Screen

PlanPremiumCountryCanada DeviceRYZEN 5 1600X and GTX 970Operating SystemWindows 10 Enterprise 1803 My Question or IssueWhen launching Spotify, it only shows a black screen with the "Settings" dots in the top left corner and the Windows close, minimiz...

cuthbertnibbles
Regular
Plan Premium Country Canada Device RYZEN 5 1600X and GTX 970 Operating System Windows 10 Enterprise 1803 My Question or Issue When launching Spotify, it only shows a black scre...
2018-08-18 5:54:32 AM
2018-08-21 6:33:42 PM
cuthbertnibbles
Regular
1254 Views
2 replies
1 likes

1254 Views
2 replies
1 likes

Superuser Contribution Spotify desktop scrobbling to last.fm only when the phone app is running.

Operating SystemAndroid / Windows 10 (1.0.85.259.g4ab01679) My Question or Issue My spotify desktop app sometimes (most of the time) won't scrobble to last.fm nor display the current music in Discord. Everything is configured properly (Last.fm with t...

DevNvll
Casual Listener
Operating System Android / Windows 10 (1.0.85.259.g4ab01679) My Question or Issue My spotify desktop app sometimes (most of the time) won't scrobble to last.fm nor display the curr...
2018-07-26 3:52:48 AM
2018-08-21 6:33:05 PM
SergioDavid
Roadie
1027 Views
3 replies
2 likes
bug

1027 Views
3 replies
2 likes

Playlist covers are extremely high contrast

Playlist art that I upload to Spotify is extremely high contrast. Any known fix?I'm using Windows 10.

gloyens
Casual Listener
Playlist art that I upload to Spotify is extremely high contrast. Any known fix? I'm using Windows 10.
2018-08-21 4:52:48 PM
2018-08-21 5:13:39 PM
gloyens
Casual Listener
510 Views
1 replies
0 likes

510 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts