Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
80216 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
769574 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Casual Listener
16485 Views
17 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I found a _CLOSED_ Item from 2016 that is totally still an issue. Copy from that item follows:-------------------------------------------- Memory leak leading to a crash when loading local filesSubmitted by bartuszekj on 2016-02-26 04:49 AM It seems...
I found a _CLOSED_ Item from 2016 that is totally still an issue. Copy from that item follows: -------------------------------------------- Memory leak leading to a crash when loading local files...
589 Views
0 replies
0 likes
I have Spotify on Windows 10 and on my Samsung phone, and I have a Premium account. I have Sonos and a bunch of Google Chromecast/Home devices. When I try to cast from Spotify on my desktop it invariably shows no devices, even though I can cast to al...
I have Spotify on Windows 10 and on my Samsung phone, and I have a Premium account. I have Sonos and a bunch of Google Chromecast/Home devices. When I try to cast from Spotify on my desktop ...
Gig Goer
574 Views
2 replies
0 likes
windows 10 App, as soon as I set my Motu 828mk2 as default Audio device I get a banner in Spotify app "current Song can't be played". Please fix this, every Audio device should work, not just crappy onboard stuff.
windows 10 App, as soon as I set my Motu 828mk2 as default Audio device I get a banner in Spotify app "current Song can't be played". Please fix this, every Audio device should work, not just crappy ...
Regular
455 Views
1 replies
0 likes
PlanPremiumCountry ChileDeviceWindows 10 desktop appOperating SystemWindows 10 My Question or IssueHi.I am having a problem trying to log in using the facebook button in my personal notebook (windows 10) , looks like is a problem with the proxy and s...
Plan Premium Country Chile Device Windows 10 desktop app Operating System Windows 10 My Question or Issue Hi. I am having a problem trying to log in using the facebook button ...
Casual Listener
728 Views
4 replies
0 likes
Hello,I have this issue in spotify where my friendfeed will not load.This problem has been occuring for 6 months.I have a history of using EZBlocker to block spotify ads but i just bought Premium so i don't use it anymore.I've tried deinstalling and ...
Hello, I have this issue in spotify where my friendfeed will not load. This problem has been occuring for 6 months. I have a history of using EZBlocker to block spotify ads but i just bought Premi...
Community Legend
445 Views
1 replies
0 likes
So i accidentally pressed the throw to trashbin how to in un do it, been googling it cant find anything tried deleting the track and add it again and that didnt work. Please Help
So i accidentally pressed the throw to trashbin how to in un do it, been googling it cant find anything tried deleting the track and add it again and that didnt work. Please Help
503 Views
0 replies
1 likes
PlanPremiumCountry USA Device(iPhone 6 Operating SystemWindows 10 My Question or IssueWhen I create a playlist from a song in my local file folder, the playlist appears on my iphone, but the song is not there. By that I mean the playlist on my phone ...
Plan Premium Country USA Device (iPhone 6 Operating System Windows 10 My Question or Issue When I create a playlist from a song in my local file folder, the...
Casual Listener
2158 Views
2 replies
0 likes
PlanPremiumDeviceDesktop applicationOperating SystemWindows 10 (using font size 125%) My Question or Issue Using Zoom Less (4x), the icon is not showing. If you keep zooming out, it will eventually dissapear.If I reset the zoom, the icon looks as exp...
Plan Premium Device Desktop application Operating System Windows 10 (using font size 125%) My Question or Issue Using Zoom Less (4x), the icon is not showing. If you keep zooming...
504 Views
0 replies
0 likes
Account: PremiumLaptop: Windows 10Software version: 1.0.88.353.g15c26ea1 (Windows Store version)Echo: Amazon Echo Dot I had an issue recently where Spotify would not start up when launched. It would keep closing just before it finally displayed the h...
Account: Premium Laptop: Windows 10 Software version: 1.0.88.353.g15c26ea1 (Windows Store version) Echo: Amazon Echo Dot I had an issue recently...
704 Views
0 replies
0 likes
PlanPremiumCountrySweden DeviceWindowsOperating SystemWindows 10 My Question or Issue So this problem has been going on for maybe like 3 weeks now and basically the friend feed doesnt work it says "Try again" and when i click it nothing happens its v...
Plan Premium Country Sweden Device Windows Operating System Windows 10 My Question or Issue So this problem has been going on for maybe like 3 weeks now and bas...
Community Legend
1093 Views
1 replies
0 likes
In the desktop client, the Albums / Singles and EPs / Arist Playlists all show a Play button when you hover over the album with the mouse. However, under the Appears On section, the Play button doesn't show up when you hover over an album. So we have...
In the desktop client, the Albums / Singles and EPs / Arist Playlists all show a Play button when you hover over the album with the mouse. However, under the Appears On section, the Play but...
Community Legend
548 Views
1 replies
0 likes
Hi! as it says in the title: I am unable to make my shared playlist public. I’ve been searching online for solutions but the only solution I stumbled upon was that it simply isn’t possible to do that.However, two of my playlists ARE public + shared. ...
Hi! as it says in the title: I am unable to make my shared playlist public. I’ve been searching online for solutions but the only solution I stumbled upon was that it simply isn’t possible t...
559 Views
0 replies
1 likes
PlanPremiumCountryUK DeviceiPhone / PCOperating System(iOS 10, Windows 10 My Question or Issue I use the Dislike button quite often when playing my Discover Weekly but within the last few weeks it still plays the 'Disliked' songs. They are greyed out...
Plan Premium Country UK Device iPhone / PC Operating System (iOS 10, Windows 10 My Question or Issue I use the Dislike button quite often when playing my Discov...
Spotify Legend
845 Views
3 replies
0 likes
PlanFree 1 mth PremiumCountry australiaDevicwlaptopOperating SystemWindows 10 My Question or Issue i have registered for the free 1 month trial period however i am unable to access the premium feature. can you help please? i have already tried loggin...
Plan Free 1 mth Premium Country australia Devicw laptop Operating System Windows 10 My Question or Issue i have registered for the free 1 month trial period ho...
Spotify Star
442 Views
1 replies
0 likes
PlanPremiumCountry USADeviceGalaxy S9+ Operating SystemWindows 10 I added several local files to spotify via the desktop app. These files are playable through the local files section, but cannot be moved to the songs section to be played in shuffle w...
Plan Premium Country USA Device Galaxy S9+ Operating System Windows 10 I added several local files to spotify via the desktop app. These files are playable through the l...
Composer
1788 Views
3 replies
1 likes
HEy guys, Spotify skips every song in my playlist after aprox. one minute. This happens on android and also on the PCPlanPremiumCountry GermanyDevicePC, Android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
HEy guys, Spotify skips every song in my playlist after aprox. one minute. This happens on android and also on the PC Plan Premium Country Germany Device PC, Android (iOS 10, And...
662 Views
0 replies
1 likes
PlanPremiumCountryUSA DeviceWindows surface ProOperating SystemWindows 10 I just got my surface legitamately 2 weeks ago for my birthday. I downloaded spotify and it was working like a charm for a few days. Then I had to go back to school, an hour aw...
Plan Premium Country USA Device Windows surface Pro Operating System Windows 10 I just got my surface legitamately 2 weeks ago for my birthday. I downloaded spotify and it was...
Community Legend
1405 Views
3 replies
0 likes
Operating SystemWindows/Android My Question or Issue Recently the naming convention when Albums/Playlists are added via drag and drop to Folders has changed.Previously it would default to the Artist Name - Album Title layout which is my preference. I...
Operating System Windows/Android My Question or Issue Recently the naming convention when Albums/Playlists are added via drag and drop to Folders has changed. ...
Not applicable
1504 Views
1 replies
2 likes
It shows that Spotify is just buffering with the wheel when I scroll down to the 100th song. This happens on all playlists, and is happening in Chrome, Firefox, and Internet Explorer. I've already deleted all history - cache, cookies, and browsing, a...
It shows that Spotify is just buffering with the wheel when I scroll down to the 100th song. This happens on all playlists, and is happening in Chrome, Firefox, and Internet Explorer. ...
Casual Listener
1371 Views
4 replies
11 likes
PlanFreeCountry USADeviceDesktopOperating SystemWindows 10 My Question or Issue Regardless of which playlist I try, whether it's one I've created or one that is available publicly, Spotify just skips through the whole list without playing anything. I...
Plan Free Country USA Device Desktop Operating System Windows 10 My Question or Issue Regardless of which playlist I try, whether it's one I've created or one that is ava...
911 Views
0 replies
3 likes
