Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 114588 Views
  • 82 replies
  • 27 likes
  • 114588 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 111614 Views
  • 291 replies
  • 22 likes
  • 111614 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8564 Views
  • 1 replies
  • 6 likes
  • 8564 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149515 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149515 Views
  • 0 replies
  • 26 likes

Solved!! song cover view at the player

PlanPremium Country Israel Device Operating SystemWindows 10 My Question or Issue near to the song and artist name at the player, there used to be the cover art.i can't see it anymore . am i the only one who has this?

  • Casual Listener
  • Plan Premium   Country  Israel   Device   Operating System Windows 10   My Question or Issue  near to the song and artist name at the player, there used to b...
  • Loxer
  • Community Legend
  • 1482 Views
  • 5 replies
  • 0 likes
  • 1482 Views
  • 5 replies
  • 0 likes

Can't play current song - 1.0.88.353.g15c26ea1

PlanPremiumCountryUS DeviceWindowsOperating SystemWindows 10 My Question or Issue Spotify auto-updated today to 1.0.88.353.g15c26ea1 and now after a few songs it says "Can't play current song" and that happens for all songs. Have to restart and then ...

  • Newbie
  •   Plan Premium Country US  Device Windows Operating System Windows 10   My Question or Issue   Spotify auto-updated today to 1.0.88.353.g15c26ea1 and now after a ...
  • Loxer
  • Community Legend
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get your playlists to display to OTHERS in a folder?

Hello, I've created about 60 playlists.17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my Spotify page every single playlist displays individually. Is there any ...

  • Music Fan
  •   Hello,   I've created about 60 playlists. 17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my S...
  • Melody
  • Spotify
  • 637 Views
  • 3 replies
  • 0 likes
  • Premium
  • 637 Views
  • 3 replies
  • 0 likes

[Windows 7] Spotify.exe -- Unkillable Zombie Process

PlanPremiumCountry USDeviceDesktop PCOperating SystemWindows 7 My Question or IssueRecently, this issue started occuring quite frequently; but, it began about a week to two weeks ago. Spotify will hang for no apparent reason for minutes, hours, and m...

  • Newbie
  • Plan Premium Country  US Device Desktop PC Operating System Windows 7   My Question or Issue Recently, this issue started occuring quite frequently; but, it began about a week to ...
  • supernama
  • Casual Listener
  • 2267 Views
  • 14 replies
  • 0 likes
  • 2267 Views
  • 14 replies
  • 0 likes

An artist i never saved randomly starts playing (and only this artist!!!)

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows 10My Question or IssueWhen i am on my laptop and spotify is open, an artist i have never searched for or never saved in anyway begins playing. I will not be playing any music at the time...

  • Newbie
  • Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue When i am on my laptop and spotify is open, an artist i have never searched for or never saved ...
  • Nico
  • Community Legend
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
  • 1 replies
  • 0 likes

Album Won't Play

I am a premium user and an album that is shown on Spotify will not play on any of my devices (Windows or iPhone). Here is the link to the album: https://open.spotify.com/album/39n1VSjr2KMePdfEwvs4o5 Is it no longer available on Spotify? Is it a glitc...

  • Newbie
  • I am a premium user and an album that is shown on Spotify will not play on any of my devices (Windows or iPhone). Here is the link to the album: https://open.spotify.com/album/39n1VSjr2KMeP...
  • Sebasty
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Jumping to currently playing song in playlist broken

PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10App Version1.0.87.491.ge2a121fc My Question or IssueIn the past, clicking the album art would jump to the currently playing song in the playlist. However, that functionality seems to be broken. ...

  • Casual Listener
  • Plan Premium Country U.S. Device PC Operating System Windows 10 App Version 1.0.87.491.ge2a121fc   My Question or Issue In the past, clicking the album art would jump to the currentl...
  • TrojanGirl
  • Casual Listener
  • 3292 Views
  • 2 replies
  • 2 likes
  • 3292 Views
  • 2 replies
  • 2 likes

Superuser Contribution Cannot remove artist from my library

PlanPremiumCountryUK My Question or IssueThis is not the first time this subject has been raised but it was wasn't answered in the original post and the thread has now been closed. I have an artist in "My Library" that I am not following nor are ther...

  • Casual Listener
  • Plan Premium Country UK   My Question or Issue This is not the first time this subject has been raised but it was wasn't answered in the original post and the thread has now been closed. ...
  • dgmhall
  • Casual Listener
  • 9002 Views
  • 6 replies
  • 2 likes
  • 9002 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Spotify queue no longer works

PlanPremiumCountryUSA DeviceWindows PCOperating SystemWindows 10My Question or Issue I use Spotify premium on a Windows 10 desktop. I have found the queue most usefull to the way I listen to music and used it quite frequently until sometime within th...

  • Casual Listener
  • Plan Premium Country USA  Device Windows PC Operating System Windows 10 My Question or Issue  I use Spotify premium on a Windows 10 desktop. I have found the queue most usefull to ...
  • bombfrog
  • Casual Listener
  • 2850 Views
  • 5 replies
  • 1 likes
  • 2850 Views
  • 5 replies
  • 1 likes

Spotify doesn't play older songs

PlanPremiumCountryEnglandDeviceDesktopOperating SystemWindows 10 My Question or IssueSo I have heard lots of songs by a certain band multiple times, but because of this, I cannot listen to them in my playlist which includes other bands (ones I listen...

  • Newbie
  • Plan Premium Country England Device Desktop Operating System Windows 10   My Question or Issue So I have heard lots of songs by a certain band multiple times, but because of this, I ca...
  • 499 Views
  • 0 replies
  • 0 likes
  • 499 Views
  • 0 replies
  • 0 likes

Unavailable saved songs can be found through search

Hey everyone! Hope you're ejnoying this summer! I've noticed a strange thing with some saved songs I have. 1122334455I don't remember how I was able to put that song to play, as I can't know because the Radio Edit version is removed, but it showed th...

img_0231_720.png screen_shot_2018-08-22_at_22.43.01_720.png screen_shot_2018-08-22_at_22.52.07_720.png screen_shot_2018-08-22_at_22.53.17_720.png
  • Community Legend
  • Hey everyone!   Hope you're ejnoying this summer!   I've noticed a strange thing with some saved songs I have.   11 22 33 44 55I don't remember how I was able to put that s...
  • 385 Views
  • 0 replies
  • 0 likes
  • 385 Views
  • 0 replies
  • 0 likes

Spotify Desktop App Wont load August 2018

PlanPremiumCountryItaly DeviceIdeaPad 300Operating SystemWindows 10 My Question or Issue I have tried all the reinstallations, etc, and I am creating this thread because it's so frustrating paying for a service that is not working, it's been at least...

  • Newbie
  • Plan Premium Country Italy   Device IdeaPad 300 Operating System Windows 10   My Question or Issue  I have tried all the reinstallations, etc, and I am creating this thread ...
  • Loxer
  • Community Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Correct installation folder for Windows Desktop client

This is not an 'idea' actually, but I couldn't find any other feedback/ticket/issue reporting feature.It seems that developers are not quite familiar with Windows platform, as they use user profile 'Roaming' folder (doesn't its name ring a bell?) to ...

  • Newbie
  • This is not an 'idea' actually, but I couldn't find any other feedback/ticket/issue reporting feature. It seems that developers are not quite familiar with Windows platform, as they use user profile...
  • 582 Views
  • 0 replies
  • 1 likes
  • Desktop
    Other
  • 582 Views
  • 0 replies
  • 1 likes

Désactiver démarrage automatique

Bonjour, J'utilise Spotify sur windows 10. J'ai beau avoir décoché l'option partout, spotify continue de se lancer automatiquement au démarrage de l'ordinateur. En cherchant j'ai trouvé plusieurs fois qu'il fallait désactiver "l'ouverture automatique...

  • Regular
  • Bonjour,    J'utilise Spotify sur windows 10. J'ai beau avoir décoché l'option partout, spotify continue de se lancer automatiquement au démarrage de l'ordinateur. En cherchant j'ai trouv...
  • 5131 Views
  • 0 replies
  • 14 likes
  • 5131 Views
  • 0 replies
  • 14 likes

Syncing Saved Music Between Devices

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 10My Question or IssueHi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I reorganized my saved music and deleted over a hundreds of old songs that I no longer li...

  • Newbie
  • Plan Premium Country  Canada Device PC Operating System Windows 10 My Question or Issue Hi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I reorgani...
  • DennyEMufc
  • Roadie
  • 1848 Views
  • 3 replies
  • 0 likes
  • PC
    saved music
  • 1848 Views
  • 3 replies
  • 0 likes

[Performance] [Bug] Client unbearably slow on 1.0.88.353

With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and songs, and stuff would either completely fail to load, ...

  • Composer
  • With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and song...
  • 749 Views
  • 0 replies
  • 5 likes
  • performance
    Windows
  • 749 Views
  • 0 replies
  • 5 likes

Other people on my wifi using my spotify account

PlanPremiumCountry UKDeviceComputerOperating SystemWindows 10 My Question or Issue I live in a houseshare, and I've recently noticed a few playlists being added to my account that I didn't add. I've tried logging out of all accounts and changing my p...

  • Newbie
  • Plan Premium Country  UK Device Computer Operating System Windows 10   My Question or Issue  I live in a houseshare, and I've recently noticed a few playlists being added to ...
  • Billy-J
  • Spotify Star
  • 1088 Views
  • 1 replies
  • 0 likes
  • 1088 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume & Seek Sliders Stuck (PC/Win7)

DevicePCOperating SystemWindows 7 My Question or IssueCurrently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. The seek and volume key bindings work fine as well controlling via the web pl...

  • Casual Listener
  •   Device PC Operating System Windows 7   My Question or Issue Currently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. T...
  • Alfredo
  • Roadie
  • 609 Views
  • 3 replies
  • 0 likes
  • 609 Views
  • 3 replies
  • 0 likes

Revert Heart Icon and Like Terminology

The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it later. The + (Plus) Icon or Saved terminology makes...

  • Casual Listener
  • The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it ...
  • Loxer
  • Community Legend
  • 4385 Views
  • 3 replies
  • 19 likes
  • 4385 Views
  • 3 replies
  • 19 likes

Daily Mix not personalized

PlanFreeCountryFrance DeviceComputer mounted (personalized)Operating SystemWindows 10 Pro 1803 My Question or Issue I do not understand how Daily Mix works, I was thinking it worked like a custom playlist based on what I listened (music and artists t...

  • Casual Listener
  • Plan Free Country France  Device Computer mounted (personalized) Operating System Windows 10 Pro 1803   My Question or Issue  I do not understand how Daily Mix works, I was t...
  • Loxer
  • Community Legend
  • 622 Views
  • 5 replies
  • 0 likes
  • 622 Views
  • 5 replies
  • 0 likes