Help - Desktop Windows

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Wednesday
morefluff
Casual Listener
35764 Views
213 replies
16 likes

35764 Views
213 replies
16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
2592 Views
1 replies
6 likes

2592 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
141890 Views
0 replies
26 likes
Mac
Windows

141890 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
57031 Views
0 replies
33 likes
Windows

57031 Views
0 replies
33 likes

Not working

Everytime I attempt to open the Spotify app a banner always shows up and states "The Spotify application is not responding". I have uninstalled and reinstalled 4 times but it still occurs.

StevenM1
Newbie
Everytime I attempt to open the Spotify app a banner always shows up and states "The Spotify application is not responding". I have uninstalled and reinstalled 4 times but it still occurs.
2018-05-24 12:16:49 AM
2018-05-25 12:58:50 PM
Sebasty
Spotify Star
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Paid for premium but not getting any of it!

Spotify UsernametgmoonPlanFree/PremiumCountryUK Hi. After a short break, I've resubscribed for premium but it doesn't seem to be working on desktop or mobile. I've logged out, uninstalled, reinstalled etc., to no avail. My account shows as a premium ...

tgmoon
Casual Listener
Spotify Username tgmoon Plan Free/Premium Country UK Hi. After a short break, I've resubscribed for premium but it doesn't seem to be working on desktop or mobile. I've logg...
2018-05-24 1:06:56 PM
2018-05-25 11:04:17 AM
Sebasty
Spotify Star
414 Views
3 replies
1 likes

414 Views
3 replies
1 likes

Trying to play a 2:10:00 track from local storage

I have selected the folder the track is in and it shows up under local files on spotify but when i go to play it, it is only 1:30:00 long. I have checked with VLC and it's definatly 2:10:00 long. Can anyone explain why I can't listen to the full trac...

berserk19
Newbie
I have selected the folder the track is in and it shows up under local files on spotify but when i go to play it, it is only 1:30:00 long. I have checked with VLC and it's definatly 2:10:00 long.&nbs...
2018-05-25 1:56:48 AM
206 Views
0 replies
0 likes

206 Views
0 replies
0 likes

Russound streamer no longer shows up in devices since new update yesterday

Spotify Usernamemichael.hajdukPlanFree/PremiumCountry CanadaDeviceOperating System My Question or Issue Since the new Spotify update Russound streamer does not show up. Was using everyday and then Spotify update and no longer a listed choice in devic...

Mhajduk
Casual Listener
Spotify Username michael.hajduk Plan Free/Premium Country Canada Device Operating System My Question or Issue Since the new Spotify update Russound streamer does not show...
2018-05-25 1:21:46 AM
663 Views
0 replies
0 likes
Other

663 Views
0 replies
0 likes

Does the Spotify Connect volume control reduce quality?

Spotify Premium, android Couldn't find any consistent answer on the internet regarding this question.When an analog source is streaming via Spotify connect (Xiaomi mi box 3 connected to stereo receiver via 3.5mm to RCA), does the Spotify connect volu...

fwolff
Casual Listener
Spotify Premium, android Couldn't find any consistent answer on the internet regarding this question. When an analog source is streaming via Spotify connect (Xiaomi mi box 3 con...
2018-05-24 11:57:45 PM
398 Views
0 replies
0 likes

398 Views
0 replies
0 likes

Solved!!Superuser Contribution Cannot access the premium features after payment

Plan Premium Country Sweden Device Motorola Moto X Play, Dell Inspiron 13z Operating System Android Noughat 7.1.1, Microsoft Windows 10 My Question or Issue I have recently upgraded to the premium account, however I am not able to access it accross a...

Aswin008
Casual Listener
Plan Premium Country Sweden Device Motorola Moto X Play, Dell Inspiron 13z Operating System Android Noughat 7.1.1, Microsoft Windows 10 My Question or Issue I have recently...
2018-05-24 1:47:00 PM
2018-05-24 6:20:21 PM
Aswin008
Casual Listener
697 Views
2 replies
0 likes

697 Views
2 replies
0 likes

Quality of Sound

Spotify UsernamerickywsPlanFree/PremiumCountry ScotlandDeviceDell XPS 17Operating SystemWindows 7 Ultimate My Question or Issue HiI have used Spotify Premium for a while. I mostly use it at work using the the web player, and using this I have no soun...

rickyws
Casual Listener
Spotify Username rickyws Plan Free/Premium Country Scotland Device Dell XPS 17 Operating System Windows 7 Ultimate My Question or Issue Hi I have used Spotif...
2018-05-24 11:46:47 AM
2018-05-24 5:37:15 PM
Sebasty
Spotify Star
662 Views
3 replies
0 likes

662 Views
3 replies
0 likes

Difference between Normalize and Set the same volume level?

Hello, I just noticed today on Spotify for Windows that there are two very similar options in Settings. In the Music quality section, there is a "Normalize volume - Set the same volume level for all tracks" option. And in the Playback section (which ...

Ezzlin
Casual Listener
Hello, I just noticed today on Spotify for Windows that there are two very similar options in Settings. In the Music quality section, there is a "Normalize volume - Set the same volume level...
2018-05-09 9:00:53 PM
2018-05-24 5:30:55 PM
RoyalScam
Music Fan
1497 Views
5 replies
12 likes

1497 Views
5 replies
12 likes

Spotify Swithcing to C\Users\'username'\appdata Folder

My Question or IssueHello,My IT department no longer allows Spotify on our Windows 10 PC's because the app is saved in the C\Users\'username'\appdata Folder, instead of C:\Program Files. I was told Malware attacks frequently come from the C\Users\'us...

jgaudette425
Newbie
My Question or Issue Hello, My IT department no longer allows Spotify on our Windows 10 PC's because the app is saved in the C\Users\'username'\appdata Folder, instead of C:\Program Files.&nbs...
2018-05-24 3:50:14 PM
2018-05-24 4:05:17 PM
Sebasty
Spotify Star
1044 Views
1 replies
0 likes

1044 Views
1 replies
0 likes

Audio Glitches During Playback

Playback constantly glitches or 'micro-cuts'... I use a Scarlett2i2 USB Sound device. I've tried with WinAmp or Youtube but glitches are only in the Windows 10 Spotify App. CPU/Memory usage seems to be normal, but when other apps take resources the i...

DarkAngelBA
Casual Listener
Playback constantly glitches or 'micro-cuts'... I use a Scarlett2i2 USB Sound device. I've tried with WinAmp or Youtube but glitches are only in the Windows 10 Spotify App. CPU/Mem...
2018-05-14 3:55:41 AM
2018-05-24 3:05:26 PM
tenbrink
Casual Listener
4571 Views
3 replies
0 likes

4571 Views
3 replies
0 likes

Spotify keeps syncing deleted scrobble to Last.fm.

Spotify Usernamej0hnd03lllqqo My Question or IssueI deleted a scrobble from my Last.fm account but whenever i play a new track in the Spotify desktop app on Windows, i synced the deleted track to Last.fm again. How do i delete the scrobble permenantl...

user-removed
Visitor
Spotify Username j0hnd03lllqqo My Question or Issue I deleted a scrobble from my Last.fm account but whenever i play a new track in the Spotify desktop app on Windows, i synced the...
2018-05-24 1:17:35 PM
332 Views
0 replies
0 likes

332 Views
0 replies
0 likes

Spotify ULTRA zoom Windows 10

how I return it to normal??????? helppp

Sixcero
Newbie
how I return it to normal??????? helppp
2018-05-20 8:12:31 AM
2018-05-24 1:11:06 PM
Jollof
Composer
807 Views
1 replies
0 likes

807 Views
1 replies
0 likes

Song Not Available

Spotify UsernameossofficialPlanPremium/Family Country Canada DeviceDesktop / PCOperating SystemWindows 10 My Question or Issue Majority of music on desktop version of spotify say "This song is not available" and i cannot listen to them, although if i...

Th3namesadam
Newbie
Spotify Username ossofficial Plan Premium/Family Country Canada Device Desktop / PC Operating System Windows 10 My Question or Issue Majority of music on ...
2018-05-23 11:12:37 AM
2018-05-24 9:03:23 AM
Luke
Spotify Star
369 Views
1 replies
1 likes

369 Views
1 replies
1 likes

Postre

Spotify Username PlanFree/PremiumCountry

postreclo
Newbie
Spotify Username Plan Free/Premium Country
2018-05-24 3:28:42 AM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Solved!! Last.fm scrobbling not saving.

For the past few days, my last.fm has not been logging my listening. When I'm listening to a song, it shows as playing but when the song changes last.fm just shows the new track as 'Scrobbling now' without saving the previous. I've logged out and in ...

balumcarnes
Casual Listener
For the past few days, my last.fm has not been logging my listening. When I'm listening to a song, it shows as playing but when the song changes last.fm just shows the new track as 'Scrobbling now' w...
2018-05-11 3:06:22 AM
2018-05-24 3:00:15 AM
hans-jürgen
Roadie
9573 Views
12 replies
6 likes

9573 Views
12 replies
6 likes

Not playing songs I typed in my playlist

Okay I have Maroon5 in my playlist but when I type it up it in my phone it won't play the song it will play the song at the beginning of my playlist ..... I've been a user for 3 years and this never happened before

Sparky2
Newbie
Okay I have Maroon5 in my playlist but when I type it up it in my phone it won't play the song it will play the song at the beginning of my playlist ..... I've been a user for 3 years and...
2018-05-23 8:23:59 AM
2018-05-23 4:53:21 PM
Gman6
Casual Listener
688 Views
2 replies
2 likes

688 Views
2 replies
2 likes

Superuser Contribution Latest release breaks proxy support + minimize keyboard shortcut

I was just upgraded to 1.0.75.483.g7ff4a0dc today. Since the upgrade, I'm now unable to connect to Spotify from my work PC which is behind a proxy that requires authentication. I've previously connected by specifying the proxy server host name on its...

embj
Casual Listener
I was just upgraded to 1.0.75.483.g7ff4a0dc today. Since the upgrade, I'm now unable to connect to Spotify from my work PC which is behind a proxy that requires authentication. I've&nbs...
2018-03-05 6:02:16 PM
2018-05-23 4:24:11 PM
axeshr3dder
Music Fan
1549 Views
7 replies
4 likes

1549 Views
7 replies
4 likes

Open Spotify links in APP not in web player

For some reason all links i get sent to me open in the webplayer, i know they used to open in the app before. How can i get this behaviour back? I have no interest in using a browser to listen ever, i want playlists and tracks that is shared to me to...

makr
Casual Listener
For some reason all links i get sent to me open in the webplayer, i know they used to open in the app before. How can i get this behaviour back? I have no interest in using a ...
2018-05-21 2:26:53 PM
2018-05-23 4:17:22 PM
Jollof
Composer
4467 Views
1 replies
3 likes

4467 Views
1 replies
3 likes

Solved!! Playlist that are "secret"

Hi,I don´t now why, suddenly all my play lists was Public! I allways set the status "make secret" to new lists. Is this because of an update or something?And also, one of my friend searched on my full name instead and to my suprise he can find me (od...

roniner
Newbie
Hi, I don´t now why, suddenly all my play lists was Public! I allways set the status "make secret" to new lists. Is this because of an update or something? And also, one of my friend searched on m...
2018-05-22 9:05:53 AM
2018-05-23 4:14:30 PM
Jollof
Composer
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

Everytime I launch Spotify it resets to the same state

Everytime I launch Spotify it resets to the same state. At first, every single time I launched it it went to a certain spot in a certain song with also the queue being the same eveytime. Recently Spotify resets to a state where no song is selected an...

sadbad12
Newbie
Everytime I launch Spotify it resets to the same state. At first, every single time I launched it it went to a certain spot in a certain song with also the queue being the same eveytime. Recent...
2018-05-23 10:41:51 AM
2018-05-23 4:08:28 PM
Jollof
Composer
455 Views
1 replies
0 likes

455 Views
1 replies
0 likes

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Desktop (Windows)

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