Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
86028 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
808918 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
27727 Views
29 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
-Premium-All Platforms I use Spotify on Problem:Since the start Spotify recommendet stupid boring german songs that sound like I am banging my head against a wall.I never heard 1 single song like that willingly over spotify in my whole life.Also my p...
-Premium -All Platforms I use Spotify on Problem: Since the start Spotify recommendet stupid boring german songs that sound like I am banging my head against a wall. I nev...
404 Views
0 replies
0 likes
PlanFreeCountry UKDeviceDesktop PCOperating SystemWindows 10 x64 build 1803 My Question or IssueUntil this latest version of the Windows 10 Desktop spotify 1.0.88.353.g15c26ea1a web browser link of the form: spotify:track:1aICPClDGoZGvxAv8g5lmS#00.00...
Plan Free Country UK Device Desktop PC Operating System Windows 10 x64 build 1803 My Question or Issue Until this latest version of the Windows 10 Desktop spotify 1.0.8...
Spotify Legend
890 Views
5 replies
0 likes
PlanPremiumCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue I am getting the Spotify cant play this right now message I have already tried Deleting all my local filesTurning off the hardware accelerationRemoving all offlin...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I am getting the Spotify cant play this right now message I have a...
608 Views
0 replies
1 likes
PlanFreeCountryUSA (VPN)DeviceBuilt PCOperating SystemWindows 10 My Question or IssueThis started happening about 2 weeks ago, but I thought it's going to be fixed, It didn'tSo now I'm stuck here with, for ex. three Titles (and other meta) but differ...
Plan Free Country USA (VPN) Device Built PC Operating System Windows 10 My Question or Issue This started happening about 2 weeks ago, but I thought it's going to be fixed, It didn't...
333 Views
0 replies
0 likes
PlanFreeCountry Argentina Device(Samsung Galaxy 7 and Alienware R15)Operating System(Android Oreo and Windows 10) My Question or Issue I am not a Spotify user (old mp3 carrying type user) but was kinda obliged as my Spinning teacher uses it to arrang...
Plan Free Country Argentina Device (Samsung Galaxy 7 and Alienware R15) Operating System (Android Oreo and Windows 10) My Question or Issue I am not a Spotify use...
Spotify Star
3516 Views
1 replies
0 likes
PlanPremiumCountry USADeviceMoto G5Operating SystemAndroid My Question or IssueI just got married and have started using Spotify for **bleep** music. I know that I can do a private session where no one can see what I'm listening to, but I'm also wond...
Plan Premium Country USA Device Moto G5 Operating System Android My Question or Issue I just got married and have started using Spotify for **bleep** music. I know that I can d...
Casual Listener
6374 Views
1 replies
0 likes
So I'm using the Spotify desktop app on Windows 10 and noticed that some songs like Eminem's "The Ringer" has no sound and the song "Greatest" has the audio of "Kamikaze".I have tried reinstalling Spotify 3 times but nothing changed. I also changed a...
So I'm using the Spotify desktop app on Windows 10 and noticed that some songs like Eminem's "The Ringer" has no sound and the song "Greatest" has the audio of "Kamikaze".I have tri...
440 Views
0 replies
0 likes
Operating SystemWindows, Android 7.1 My Question or IssueCrossfade is a cool feature, what so ever I want to disable it from time to time. The problem is that, even its disabled, it still fades the songs. I have searched the internet for possible sol...
Operating System Windows, Android 7.1 My Question or Issue Crossfade is a cool feature, what so ever I want to disable it from time to time. The problem is that, even its disabled, it stil...
360 Views
0 replies
1 likes
PlanPremiumCountryDeutschland DevicePCOperating SystemWindows 10 My Question or Issue Ich nutze zum schnelleren Wechslen der Lieder s.g. Funktionstasten von meiner Tastatur (Roccat Isku+ ), welche unter normalen Umständen auch ganz normal die Lieder ...
Plan Premium Country Deutschland Device PC Operating System Windows 10 My Question or Issue Ich nutze zum schnelleren Wechslen der Lieder s.g. Funktionstasten von meiner ...
611 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueI recently noticed a really annoying problem regarding making playlists secret. When I'm on the desktop client and choose the "Make Secret" option for...
Plan Premium Country United States Device Desktop Computer Operating System Windows 10 My Question or Issue I recently noticed a really annoying problem regarding making playlists se...
1210 Views
0 replies
4 likes
Tengo el plan premium, pero en la PC no me deja escuchar ninguna radio ni ver el feed de amigos, solo en la PC me pasa estoy ya reinstale, borre, repare, borre la carpeta entera y nada.
Tengo el plan premium, pero en la PC no me deja escuchar ninguna radio ni ver el feed de amigos, solo en la PC me pasa estoy ya reinstale, borre, repare, borre la carpeta entera y nada. &nbs...
Newbie
2108 Views
3 replies
2 likes
PlanPremiumCountry South AfricaDeviceDell LaptopOperating SystemWindows 7 My Question or Issue I am running spotify off two laptops. They have identifcal playlists and I can play these off either computer. But I notice one device will not play specif...
Plan Premium Country South Africa Device Dell Laptop Operating System Windows 7 My Question or Issue I am running spotify off two laptops. They have identifcal play...
370 Views
0 replies
0 likes
I have Spotify Free on Windows 10 and I live in the US. Whenever I'm listening to music or a podcast and I pause it, it unpauses by itself after about 20 seconds. This is really annoying, and if I want to pause my music I have to close the app, and r...
I have Spotify Free on Windows 10 and I live in the US. Whenever I'm listening to music or a podcast and I pause it, it unpauses by itself after about 20 seconds. This is really annoying, and if I wa...
Newbie
1920 Views
2 replies
5 likes
Account: Premium (USA)Laptop: Windows 10Software version: 1.0.88.353.g15c26ea1 (Windows Store version)Echo: Amazon Echo Dot I had an issue recently where Spotify would not start up when launched. It would keep closing just before it finally displayed...
Account: Premium (USA) Laptop: Windows 10 Software version: 1.0.88.353.g15c26ea1 (Windows Store version) Echo: Amazon Echo Dot I had an ...
1081 Views
0 replies
4 likes
Hi - new to Family subscription and happy with it! However, using Spotify on a laptop is difficult to see - the font colour and background can merge and it's hard to see it when the laptop's outside. Is there any way of changing this in settings plea...
Hi - new to Family subscription and happy with it! However, using Spotify on a laptop is difficult to see - the font colour and background can merge and it's hard to see it when the laptop's ou...
Community Legend
3866 Views
1 replies
1 likes
I found a _CLOSED_ Item from 2016 that is totally still an issue. Copy from that item follows:-------------------------------------------- Memory leak leading to a crash when loading local filesSubmitted by bartuszekj on 2016-02-26 04:49 AM It seems...
I found a _CLOSED_ Item from 2016 that is totally still an issue. Copy from that item follows: -------------------------------------------- Memory leak leading to a crash when loading local files...
614 Views
0 replies
0 likes
I have Spotify on Windows 10 and on my Samsung phone, and I have a Premium account. I have Sonos and a bunch of Google Chromecast/Home devices. When I try to cast from Spotify on my desktop it invariably shows no devices, even though I can cast to al...
I have Spotify on Windows 10 and on my Samsung phone, and I have a Premium account. I have Sonos and a bunch of Google Chromecast/Home devices. When I try to cast from Spotify on my desktop ...
Gig Goer
596 Views
2 replies
0 likes
windows 10 App, as soon as I set my Motu 828mk2 as default Audio device I get a banner in Spotify app "current Song can't be played". Please fix this, every Audio device should work, not just crappy onboard stuff.
windows 10 App, as soon as I set my Motu 828mk2 as default Audio device I get a banner in Spotify app "current Song can't be played". Please fix this, every Audio device should work, not just crappy ...
Regular
470 Views
1 replies
0 likes
PlanPremiumCountry ChileDeviceWindows 10 desktop appOperating SystemWindows 10 My Question or IssueHi.I am having a problem trying to log in using the facebook button in my personal notebook (windows 10) , looks like is a problem with the proxy and s...
Plan Premium Country Chile Device Windows 10 desktop app Operating System Windows 10 My Question or Issue Hi. I am having a problem trying to log in using the facebook button ...
Casual Listener
760 Views
4 replies
0 likes
Hello,I have this issue in spotify where my friendfeed will not load.This problem has been occuring for 6 months.I have a history of using EZBlocker to block spotify ads but i just bought Premium so i don't use it anymore.I've tried deinstalling and ...
Hello, I have this issue in spotify where my friendfeed will not load. This problem has been occuring for 6 months. I have a history of using EZBlocker to block spotify ads but i just bought Premi...
Community Legend
457 Views
1 replies
0 likes
