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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 138451 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 138451 Views
  • 0 replies
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54387 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54387 Views
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  • 33 likes

Solved!! Spotify Won't Open

When I double click on spotify it does not open. I check the task manager and it shows up there, but nothing else happens. Things I've tried: Disabling Firewall and Anitvirus Uninstalling and Reinstalling (complete with combing through the registry) ...

  • Casual Listener
  • When I double click on spotify it does not open.  I check the task manager and it shows up there, but nothing else happens.    Things I've tried:  Disabling Firewall and A...
  • Datarigg
  • Casual Listener
  • 151711 Views
  • 72 replies
  • 7 likes
  • 151711 Views
  • 72 replies
  • 7 likes

Possible Solution for Blank Screen problem

So for a whole month I was having issues with the Spotify desktop app loading up. It would take me to a blank screen. There were many solutions and threads where some people tried all the fixes suggested and it didn't work out for them. I was one of ...

  • Newbie
  • So for a whole month I was having issues with the Spotify desktop app loading up. It would take me to a blank screen. There were many solutions and threads where some people tried all the fixes sugge...
  • 555 Views
  • 0 replies
  • 1 likes
  • 555 Views
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  • 1 likes

Spotify refuses to play tracks that are in my computer's library

Before any confusion arives, I'm trying to play Spotify's version of these albums - not just trying to listen to my copy through the app. This has only come up recently.Yes, I have tried reinstallation. It persists.

  • Newbie
  • Before any confusion arives, I'm trying to play Spotify's version of these albums - not just trying to listen to my copy through the app. This has only come up recently. Yes, I have tried reinstalla...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
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  • 0 likes

local files bug (spotify forgets about local files)

1. add some local files to desktop app2. add song from local files to some playlist3. play song in the playlist4. manualy seek progress playing bar to beggining of the songspotify forgets about this song and says that song is unavailable on this comp...

  • Regular
  • 1. add some local files to desktop app 2. add song from local files to some playlist 3. play song in the playlist 4. manualy seek  progress playing bar to beggining of the song spotify forge...
  • Alfredo
  • Roadie
  • 1882 Views
  • 14 replies
  • 1 likes
  • Desktop
  • 1882 Views
  • 14 replies
  • 1 likes

Spotify desktop shortcuts not working. (Win10)

My Spotify shortcuts not working while playing on background. I tried reinstall but it didn't work. I need your help.

  • Newbie
  • My Spotify shortcuts not working while playing on background. I tried reinstall but it didn't work. I need your help.
  • 330 Views
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  • 330 Views
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Fullscreen is not focusable in the latest version

Spotify cannot be focused when I switch fullscreen applications with the latest version.This happens when I have Spotify on one screen and a fullscreen application on the other - if I alt+tab or mouse over to Spotify on the other screen I can't selec...

  • Casual Listener
  • Spotify cannot be focused when I switch fullscreen applications with the latest version. This happens when I have Spotify on one screen and a fullscreen application on the other - if I alt+tab or mo...
  • 222 Views
  • 0 replies
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  • 222 Views
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playlist gone in sidebar?

i no longer see my 'written' playlist on the left sidebar? it does show 'recently played' stuff, but not all my playlists? hitting "your music" only brings up album thumbnails on the page? help

  • Casual Listener
  • i no longer see my 'written' playlist on the left sidebar?  it does show 'recently played' stuff, but not all my playlists?   hitting "your music" only brings up album thumbnails on th...
  • fmn
  • Casual Listener
  • 658 Views
  • 1 replies
  • 0 likes
  • 658 Views
  • 1 replies
  • 0 likes

Solved!! 'This song is not available' Shows for EVERY song I try to play

Hi! I am unable to get spotify on my work PC to play any music. This has been an issue that has come and gone for a few weeks. For any given track I try to play (literally any) I recieve the message 'This song is not available. If you have the file o...

  • Regular
  • Hi!   I am unable to get spotify on my work PC to play any music. This has been an issue that has come and gone for a few weeks.   For any given track I try to play (literally any) I re...
  • craigg75
  • Newbie
  • 88294 Views
  • 60 replies
  • 7 likes
  • Mac
  • 88294 Views
  • 60 replies
  • 7 likes

Windows 10 Overlay

I've been trying to see other boards, and find nothing related to this in particular. When my overlay is opened up by tweaking volume, I click on the overlay (when Spotify is minimized), and it does not open Spotify. Additionally, when in app, I will...

  • Newbie
  • I've been trying to see other boards, and find nothing related to this in particular. When my overlay is opened up by tweaking volume, I click on the overlay (when Spotify is minimized), and it does ...
  • 748 Views
  • 0 replies
  • 0 likes
  • overlay
    Windows 10
  • 748 Views
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Superuser Contribution No CONCERTS click on the artist page

there are no CONCERTS click on the artist page, therefore I can't follow my followed artist's shows there are no CONCERTS click on the artist page, therefore I can't follow my followed artist's shows

11.png
  • Newbie
  • there are no CONCERTS click on the artist page, therefore I can't follow my followed artist's shows     there are no CONCERTS click on the artist page, therefore I can't follow my fo...
  • SergioDavid
  • Roadie
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

When I open an album on Spotify and try to play songs from within the album it does not play?

I am using Windows 10. Individual songs within the album will not play no matter how many times I click on the track. The only way I can play the song is if i search for it in spotify search or I play the whole album at once by clicking on the large ...

  • Casual Listener
  • I am using Windows 10.    Individual songs within the album will not play no matter how many times I click on the track. The only way I can play the song is if i search for it in spotify ...
  • Raamik
  • Casual Listener
  • 350 Views
  • 4 replies
  • 5 likes
  • 350 Views
  • 4 replies
  • 5 likes

can not sign in to the application

I moved from Canada to the US, I changed the country in the profile settings, everything was as it should be, but when I log into the application, I still get an error that I'm not in my country and I have to change it in the settings (and I already ...

  • Visitor
  • I moved from Canada to the US, I changed the country in the profile settings, everything was as it should be, but when I log into the application, I still get an error that I'm not in my country and ...
  • Nico
  • Community Legend
  • 242 Views
  • 3 replies
  • 0 likes
  • 242 Views
  • 3 replies
  • 0 likes

Superuser Contribution Win 10 Most Recent UI Lazy Updating

I forgot to grab a screenshot, but I've been noticing this bug for quite some time. Basically, if my computer goes to sleep and it wakes up to a change in state (i.e. listening to a different device, listening on this device, new song, etc) which als...

  • Casual Listener
  • I forgot to grab a screenshot, but I've been noticing this bug for quite some time. Basically, if my computer goes to sleep and it wakes up to a change in state (i.e. listening to a different device,...
  • SergioDavid
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • Windows 10 Creators Update App
  • 249 Views
  • 1 replies
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Superuser Contribution Spotify no descarga canciones en windows

Spotify no me deja descargar las caciones aun cuando este conectado a internet, me indica que esta "esperando la conexion", cuando ya me encuentro conectado a una red de wifi, ya intente conectandome a otra red wifi porque crei que el problema estaba...

  • Newbie
  • Spotify no me deja descargar las caciones aun cuando este conectado a internet, me indica que esta "esperando la conexion", cuando ya me encuentro conectado a una red de wifi, ya intente conectandome...
  • SergioDavid
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Solved!! Can't play album or playlist if already listening to music

Recently i've encountered this strange bug, that won't let me listen to an album or playlist if something was already playing. Even if it was paused. I found 2 workarrounds (1: playing the album from the artist page (doesn't work for playlists); 2: a...

  • Casual Listener
  • Recently i've encountered this strange bug, that won't let me listen to an album or playlist if something was already playing. Even if it was paused. I found 2 workarrounds (1: playing the album from...
  • toledompm
  • Casual Listener
  • 1096 Views
  • 5 replies
  • 2 likes
  • 1096 Views
  • 5 replies
  • 2 likes

Create Similar Playlist

Just found this recently. Anyone else getting disappointing results (as in worse than useless)? I have a 16-track playlist that I tried it on. Got a single-track playlist as the result. Tried it several more times on the same playlist and got the sam...

  • Regular
  • Just found this recently.  Anyone else getting disappointing results (as in worse than useless)?    I have a 16-track playlist that I tried it on.  Got a single-track playlist a...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Cannot play any music, local or from the server

Hi everyone, recently I can not play any kind of music in personal computer, I week ago it was working perfectly but these days does not play anything. I have no idea why... In my cellphone, web and computer of my job I have no problem, it is only in...

  • Newbie
  • Hi everyone, recently I can not play any kind of music in personal computer, I week ago it was working perfectly but these days does not play anything. I have no idea why... 😞 In my cellphone, web...
  • 268 Views
  • 0 replies
  • 1 likes
  • doesn't play
    problem
    Spotify
  • 268 Views
  • 0 replies
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Superuser Contribution Why has the Repeat button gone so bad [Desktop]

Older Versions of Spotify lost the Repeat Song function completely.The newest version is not better its like repeating the song for one time and then you gotta press that button again.And when you select another Song you need to activate this setting...

  • Newbie
  • Older Versions of Spotify lost the Repeat Song function completely. The newest version is not better its like repeating the song for one time and then you gotta press that button again. And when yo...
  • Alfredo
  • Roadie
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows Store Version of Spotify doesn't display certain characters properly

It seems like the umlaut displays properly in some cases, and in others, it displays this gibberish:This is on the Windows Store Version 1.0.75.483.g7ff4a0dc

spotify text display.PNG
  • Regular
  • It seems like the umlaut displays properly in some cases, and in others, it displays this gibberish: This is on the Windows Store Version 1.0.75.483.g7ff4a0dc
  • Alfredo
  • Roadie
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old queue keeps coming back

For over a week now an old queue of aroung 50 songs I made keeps reappearing whenever it feels like on both my PC and my android. I have deleted this que over 8 times and listened through the whole thing 3 times and still it returns. I have uninstall...

  • Newbie
  • For over a week now an old queue of aroung 50 songs I made keeps reappearing whenever it feels like on both my PC and my android. I have deleted this que over 8 times and listened through the whole t...
  • Alfredo
  • Roadie
  • 4400 Views
  • 1 replies
  • 5 likes
  • 4400 Views
  • 1 replies
  • 5 likes