Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • bas25
  • Visitor
  • 20795 Views
  • 65 replies
  • 23 likes
  • 20795 Views
  • 65 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cloudsmaker
  • Roadie
  • 56676 Views
  • 246 replies
  • 21 likes
  • 56676 Views
  • 246 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3589 Views
  • 1 replies
  • 6 likes
  • 3589 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143287 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143287 Views
  • 0 replies
  • 26 likes

Spotify playlists not playing all songs

PlanPremiumCountry UK/FranceDeviceCompaq laptop/IpadOperating SystemWindows 10 My Question or Issue I created a playlist of 200 songs on my laptop 2 days ago. Yesterday I added another 200 to the same playlist via my ipad. Now I am playing the playli...

  • Casual Listener
  • Plan Premium Country  UK/France Device Compaq laptop/Ipad Operating System Windows 10   My Question or Issue  I created a playlist of 200 songs on my laptop 2 days ago. Yeste...
  • Trap380
  • Regular
  • 411 Views
  • 1 replies
  • 2 likes
  • 411 Views
  • 1 replies
  • 2 likes

Superuser Contribution When I search for songs, they don't come up in rows anymore

Now my search results only show the top 4 songs, artists, albums and playlists each with cover art, making it harder to tell if it's correct song I'm looking for unless I click on each individually. Does anybody know how to get back the view where yo...

  • Newbie
  • Now my search results only show the top 4 songs, artists, albums and playlists each with cover art, making it harder to tell if it's correct song I'm looking for unless I click on each individually. ...
  • Alfredo
  • Roadie
  • 770 Views
  • 3 replies
  • 1 likes
  • Desktop
    Search
  • 770 Views
  • 3 replies
  • 1 likes

Superuser Contribution Will not play music

PlanFree/PremiumCountry Device Operating System  My Question or Issue 

  • Newbie
  • Plan Free/Premium Country   Device   Operating System     My Question or Issue  
  • Alfredo
  • Roadie
  • 645 Views
  • 9 replies
  • 0 likes
  • 645 Views
  • 9 replies
  • 0 likes

Superuser Contribution Recommended songs based on playlist missing?

PlanPremiumCountry New Zealand Operating SystemWindows 10 My Question or Issue As of a few days ago, there used to be a feature where within a playlist Spotify would recommend you songs at the bottom based on the current songs in that playlist. But t...

  • Casual Listener
  •   Plan Premium Country  New Zealand   Operating System Windows 10   My Question or Issue  As of a few days ago, there used to be a feature where within a playlist S...
  • Alfredo
  • Roadie
  • 3250 Views
  • 3 replies
  • 3 likes
  • 3250 Views
  • 3 replies
  • 3 likes

Duplicate songs and removal

PlanPremiumCountryUnited StatesDeviceDell Precision 5510Operating SystemWindows 10 My Question or IssuePart of what i'd like to do here is ask for something to help with duplicate songs saving to my library - i often come across a song and think "why...

  • Newbie
  • Plan Premium Country United States Device Dell Precision 5510 Operating System Windows 10   My Question or Issue Part of what i'd like to do here is ask for something to help with dupl...
  • Loxer
  • Community Legend
  • 908 Views
  • 1 replies
  • 1 likes
  • 908 Views
  • 1 replies
  • 1 likes

Explicit Songs Fail to Play "This Song is Not Available"

PlanPremium/Family PlanCountry CanadaDeviceSurface Pro 3 (Windows Laptop)Operating SystemWindows 8.1 My Question or Issue Whenever I try to play an explicit song I get a message in a blue banner at the top that says "This song is not available. If yo...

  • Casual Listener
  • Plan Premium/Family Plan Country  Canada Device Surface Pro 3 (Windows Laptop) Operating System Windows 8.1   My Question or Issue   Whenever I try to play an explicit song ...
  • DJ_PaulMC
  • Casual Listener
  • 4833 Views
  • 9 replies
  • 5 likes
  • 4833 Views
  • 9 replies
  • 5 likes

Volume change using Bluetooth on Windows 10 does not work

PlanPremiumCountry GermanyDeviceLaptopOperating SystemWindows 10My Question or IssueHello,since the last update my Spotify Application on Windows 10 does not work as it used to do before.It is about the bluetooth connection between my laptop and my b...

  • Newbie
  • Plan Premium Country  Germany Device Laptop Operating System Windows 10 My Question or Issue Hello, since the last update my Spotify Application on Windows 10 does not work as it used ...
  • Loxer
  • Community Legend
  • 792 Views
  • 1 replies
  • 0 likes
  • 792 Views
  • 1 replies
  • 0 likes

Solved!! Not showing album artwork of certain albums.

Spotify isn't showing the album artwork of certain albums (see attached screenshot for an example) and it's driving me nuts. I tried uninstalling and reinstalling several times, but nothing changed. I'm running the Windows Store version.

3.JPG
  • Regular
  • Spotify isn't showing the album artwork of certain albums (see attached screenshot for an example) and it's driving me nuts. I tried uninstalling and reinstalling several times, but nothing changed. ...
  • Isfahaninejad
  • Regular
  • 5272 Views
  • 7 replies
  • 1 likes
  • 5272 Views
  • 7 replies
  • 1 likes

High Quality Streaming setting keeps reverting to off

I keep having to switch on the High Quality Streaming setting, which is of course annoying! I suspect the setting is being reverted whenever the Spotify client is updated. I should not have to keep checking the setting and switching it back on. I can...

  • Music Fan
  • I keep having to switch on the High Quality Streaming setting, which is of course annoying!   I suspect the setting is being reverted whenever the Spotify client is updated.   I...
  • 6yo4t_ovs-uc6
  • Newbie
  • 1773 Views
  • 4 replies
  • 16 likes
  • 1773 Views
  • 4 replies
  • 16 likes

Superuser Contribution Spotify shows itunes songs as local files

PlanPremium CountryGermany Operating SystemWindows 10 My Question or IssueSpotify displays all local itunes songs under "Local Files", even though I deselected everything in the settings (there is no option for "itunes" as seen in several screenshots...

  • Regular
  • Plan Premium   Country Germany   Operating System Windows 10   My Question or Issue Spotify displays all local itunes songs under "Local Files", even though I deselected ever...
  • SergioDavid
  • Roadie
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Media overlay showing up when turned off

PlanPremiumCountryNetherlands DeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify really needs to get there stuff together, it seems like something breaks with every update they put out. First it was Spotify automatically starting wit...

  • Music Fan
  • Plan Premium Country Netherlands   Device Desktop Operating System Windows 10   My Question or Issue Spotify really needs to get there stuff together, it seems like something bre...
  • Loxer
  • Community Legend
  • 653 Views
  • 3 replies
  • 0 likes
  • 653 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some local files not playing on desktop

PlanPremiumDevicePCOperating SystemWindows 10My Question or IssueFor some reason, when I add some songs via local file to spotify, it will be unavailable on desktop, but it will play and download on the android app. The message I get is "This song is...

  • Music Fan
  • Plan Premium Device PC Operating System Windows 10 My Question or Issue For some reason, when I add some songs via local file to spotify, it will be unavailable on desktop, but it will play an...
  • SergioDavid
  • Roadie
  • 575 Views
  • 1 replies
  • 0 likes
  • 575 Views
  • 1 replies
  • 0 likes

Control Volume with keyboard

PlanFree/PremiumCountry DeviceDesktop / NotebookOperating SystemWindows / Mac My Question or Issue The system Volume is controlable by the keyboard Hot Key. How can you change the volume for Spotify app, if it is connected to WLAN Speaker using the s...

  • Casual Listener
  • Plan Free/Premium Country   Device Desktop / Notebook Operating System Windows / Mac   My Question or Issue  The system Volume is controlable by the keyboard Hot Key. How can...
  • Darklyte_
  • Casual Listener
  • 1188 Views
  • 1 replies
  • 0 likes
  • 1188 Views
  • 1 replies
  • 0 likes

Spotify doesn’t work with my mixer

PlanPremium Country Uk Device(MacBook Pro)Operating System(Both OS X and windows 10) My Question or Issue I have a usb mixer (American Audio 14MXR). The sound card works fine for all programs on my computer, except Spotify. I get an error saying “the...

  • Casual Listener
  • Plan Premium  Country  Uk  Device (MacBook Pro) Operating System (Both OS X and windows 10)   My Question or Issue  I have a usb mixer (American Audio 14MXR). The s...
  • Loxer
  • Community Legend
  • 1056 Views
  • 1 replies
  • 0 likes
  • 1056 Views
  • 1 replies
  • 0 likes

Solved!! Radio's don't start

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueWhenever I restart my PC, or sometimes in the middle of a song radio, it stops playing and the radio apparently disappears. The radio is no longer there, and the friend's list go...

  • Regular
  • Plan Free Country UK Device PC Operating System Windows 10   My Question or Issue Whenever I restart my PC, or sometimes in the middle of a song radio, it stops playing and the radio a...
  • Sir_Haris
  • Regular
  • 1235 Views
  • 2 replies
  • 0 likes
  • 1235 Views
  • 2 replies
  • 0 likes

Friend feed and radio not working

PlanFreeCountryThe Netherlands DevicePCOperating SystemWindows 10 My Question or IssueSince a week or something there are some issues with my Spotify for desktop. My friend feed is not showing ("Hmm, the Friend Feed failed to load" it says), I cannot...

  • Music Fan
  • Plan Free Country The Netherlands   Device PC Operating System Windows 10   My Question or Issue Since a week or something there are some issues with my Spotify for desktop. My f...
  • Loxer
  • Community Legend
  • 4605 Views
  • 15 replies
  • 4 likes
  • 4605 Views
  • 15 replies
  • 4 likes

Foreign language ads

PlanFree/PremiumCountry IndonesiaDeviceNotebookOperating SystemWindows 10 My Question or Issue Starting from today, the premium advertising plays in a foreign language (I didn't know what it is).

  • Newbie
  • Plan Free/Premium Country  Indonesia Device Notebook Operating System Windows 10   My Question or Issue  Starting from today, the premium advertising plays in a foreign lan...
  • Loxer
  • Community Legend
  • 2001 Views
  • 1 replies
  • 1 likes
  • 2001 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Windows 10 - Spotify stops playing when Screen turns dark

Hi there, I've recently got a new ultrabook with Windows 10. Unfortunately, Spotify stops playing immediately when the screen turns dark to safe energy - in battery mode after 3 minutes. the ultrabook is still active and spotify appears on the locksc...

  • Casual Listener
  • Hi there,   I've recently got a new ultrabook with Windows 10.  Unfortunately, Spotify stops playing immediately when the screen turns dark to safe energy - in battery mode after 3 minut...
  • djvj
  • Casual Listener
  • 138470 Views
  • 7 replies
  • 4 likes
  • Windows
  • 138470 Views
  • 7 replies
  • 4 likes

Solved!! Media keys no longer work

Description My media keys used to work to play, pause, skip forward/backward, etc. in Spotify, and other applications when Spotify is running. Suddenly, my media keys have no effect. A more detailed description, using numbered steps 1. Open Spotify 2...

  • Visitor
  • Description My media keys used to work to play, pause, skip forward/backward, etc. in Spotify, and other applications when Spotify is running. Suddenly, my media keys have no effect.   A m...
  • psturla
  • Newbie
  • 499753 Views
  • 88 replies
  • 51 likes
  • 499753 Views
  • 88 replies
  • 51 likes