Wrong song on Windows 10

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Wrong song on Windows 10

hansdia
Newbie

 

Plan

Premium

Country

 Norway

Device

Desktop

Operating System

Windows 10

 

My Question or Issue

 Hello!

My issue is that my computer is playing wrong some wrong songs when I use the Win 10 App, not all songs put someone, and it works fine on my phone. I have tried reinstalling Spotify, but that did not  help at all. I have a litle demonstration video. 

Thanks so long! 😄

3 Replies

Jemi
Spotify Legend

Hey @hansdia,

 

Thanks for letting us know, and a very helpful for the video! 

 

If we understand you correctly, the same title plays two different songs. Is that correct?

 

We just need the URI/song links for both songs (the one from the app and the one from the web player). You can find this with a right-click on the songs, and paste them in your reply and we'll take a closer look.

 

Thanks! 🙂

SkyForce6
Regular

For me the correct song is playing when playing that song from that playlist in my desktop version of Spotify. So perhaps you have a local cache issue on your machine that is causing this.

 

First force quit Spotify in Windows task manager then go here:

 

C:\Users\USERNAME(change this to your actual username on your computer)\AppData\Roaming\Spotify\Users\

 

In there you will find a users folder click that one and then locate a file named local-files.bnk now delete this file and the re launch Spotify and see if the problem is now gone!

Peter
Spotify Legend

Hey @hansdia.

 

Could you let us know if you've tried the steps provided by @SkyForce6?

 

Keep us posted,

 

P

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