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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1714 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145904 Views

83 replies

27 likes

  • 145904 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130920 Views

294 replies

22 likes

  • 130920 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10995 Views

1 replies

6 likes

  • 10995 Views
  • 1 replies
  • 6 likes

Desktop app updated and now mouse scroll won't work.

I'm on a windows 10 machine. The app auto-updated and suddenly I can't scroll in the app with my mouse anymore. I tried 3: the built in trackpad, one USB wired mouse, and one usb wireless. I can scroll fine in every other program on my computer with ...

Gig Goer

I'm on a windows 10 machine. The app auto-updated and suddenly I can't scroll in the app with my mouse anymore. I tried 3: the built in trackpad, one USB wired mouse, and one usb wireless. I can scro...

Loxer

Community Legend

771 Views

3 replies

0 likes

  • 771 Views
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Abysmal performance when scrolling playlists

PlanPremiumCountryGermany DeviceRyzen 2700X, Geforce GTX 1080Operating SystemWindows 10 My Question or Issue All recent versions of Spotify show such horrible performance when scrolling in longer playlists, that the Windows desktop app has become ann...

Casual Listener

Plan Premium Country Germany   Device Ryzen 2700X, Geforce GTX 1080 Operating System Windows 10   My Question or Issue   All recent versions of Spotify show such horrible p...

Aquaschaf

Casual Listener

1678 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Solved!! Friend Feed not Working

PlanPremiumCountry Austria Operating SystemWindows 10 My Question or Issue I'm a little bit annoyed with Spotify. For 3 month my Friend Feed is not working and all I hear is, "we are working on the problem"

Newbie

Plan Premium Country  Austria   Operating System Windows 10   My Question or Issue  I'm a little bit annoyed with Spotify. For 3 month my Friend Feed is not working and a...

Billy-J

Spotify Star

462 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [Bug] Media Stop when minimised to tray

Operating SystemWindows 10 with latest updates. Spotify version: 1.0.87.491.ge2a121fc. IssueMedia Stop command doesn't work when Spotify is minimised to tray and desktop overlay is enabled. I have tried sending the command via media keys in keyboard ...

Casual Listener

Operating System Windows 10 with latest updates. Spotify version: 1.0.87.491.ge2a121fc.   Issue Media Stop command doesn't work when Spotify is minimised to tray and desktop overlay is ...

Elenkhos

Casual Listener

707 Views

2 replies

0 likes

bug
  • 707 Views
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  • 0 likes

Can't order songs in new spotify playlists

Since Spotify added the new style to their playlists, I can't order songs by artist, title, album or date added.You can check this playlist on desktop and notice the buttons are locked.https://open.spotify.com/user/spotify/playlist/37i9dQZF1DX2Nc3B70...

Visitor

   Since Spotify added the new style to their playlists, I can't order songs by artist, title, album or date added. You can check this playlist on desktop and notice the buttons are locke...

Sebasty

Community Legend

964 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Cant I play right now

Okay I'm trying to get BBC podcast to play and it keeps giving me the message below on three of podcastAugust 10th and August 9th and one on the August 11th also won't play Plan PremiumCountry usaDeviceAndroid nougat 7.1 1 Windows 10 laptop i7 16 gig...

Casual Listener

Okay I'm trying to get BBC podcast to play and it keeps giving me the message below on three of podcast August 10th and August 9th and one on the August 11th also won't play   Plan Premium C...

jprgsilva

Newbie

470 Views

2 replies

1 likes

  • 470 Views
  • 2 replies
  • 1 likes

Spotify keep deleting my offline playlists at every update

Guys, everytime the spotify app on windows 10 updates it delete my offline saved playlists, wich is very annoying. it will not be a big deal if this thing did not update all the time blaahh)What should I do?

Casual Listener

Guys, everytime the spotify app on windows 10 updates it delete my offline saved playlists, wich is very annoying. it will not be a big deal if this thing did not update all the time blaahh...

DennyEMufc

Roadie

309 Views

1 replies

0 likes

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  • 0 likes

Does anyone get "The Spotify application is not responding" error message after relaunching it the s

Every time I close Spotify, and wanting to re-open it again I keep getting this message. The only solution for me to re-use the program again, it is to reboot my computer. And it's not like I can just uninstall the program and try to install a new ve...

Newbie

Every time I close Spotify, and wanting to re-open it again I keep getting this message. The only solution for me to re-use the program again, it is to reboot my computer. And it's not like I can jus...

Dragoshade

Music Fan

5924 Views

3 replies

1 likes

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  • 1 likes

Superuser Contribution PC Spotify: Devices not showing anything especially Amazon Echo

Plan Premium CountryUSA DeviceHP Laptop 15-I100d Operating SystemWindows 10 My Question or Issue All of my other computers, pc's, work just fine with Spotify and Echo. I'm able to see the "Other Devices" when I click on it and the little popup window...

Casual Listener

Plan Premium   CountryUSA   Device HP Laptop 15-I100d  Operating System Windows 10     My Question or Issue  All of my other computers, pc's, work just fine w...

Alfredo

Roadie

404 Views

1 replies

0 likes

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Solved!! SpotifyWebHelper

SpotifyWebHelper disappeared in the latest spotify update and now I can not use musixmatch desktop app. How can I enable SpotifyWebHelper again?

Newbie

SpotifyWebHelper disappeared in the latest spotify update and now I can not use musixmatch desktop app.   How can I enable SpotifyWebHelper again?

user-removed

Not applicable

2125 Views

2 replies

1 likes

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  • 1 likes

Superuser Contribution Se corta la canción y cambia a la siguiente

Se cortan todos los temas aproximadamente en 1:30 de todos los temas, y arranca el siguiente. PlanPremiumCountryArgentina DeviceCPUOperating SystemWindows 10 My Question or Issue Se cortan todos los temas aproximadamente en 1:30 de todos los temas, y...

Newbie

Se cortan todos los temas aproximadamente en 1:30 de todos los temas, y arranca el siguiente.   Plan Premium Country Argentina  Device CPU Operating System Windows 10   My Q...

SergioDavid

Roadie

5324 Views

1 replies

1 likes

1:30
SeCortanLosTemas
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Solved!!Superuser Contribution Recover downloaded playlists after formatting laptop

PlanPremiumCountry BrazilDeviceSurface Pro4Operating SystemWindows 10 My Question or IssueI formatted my laptop and when I entered my account, the playlists were all correct, but my playlists that I had downloaded did not appear with the arrow inside...

Casual Listener

Plan Premium Country  Brazil Device Surface Pro4 Operating System Windows 10   My Question or Issue I formatted my laptop and when I entered my account, the playlists were all cor...

Alfredo

Roadie

989 Views

4 replies

0 likes

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Playlist Issues Between Desktop and iPhone

Hello. I have about 50 playlists. When I make them public on my Windows desktop, they go private on my iPhone App, and vice versa. What's up with that? I've tried logging in and out, uninstalling and reinstalling Spotify in both places, deleting and ...

Casual Listener

    Hello.  I have about 50 playlists.  When I make them public on my Windows desktop, they go private on my iPhone App, and vice versa.  What's up with that?  I've tr...

WJHH

Casual Listener

465 Views

2 replies

0 likes

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Superuser Contribution Incorrect song shows as playing when switching devices

PlanPremiumCountryUSADevicePIXEL / THINKPADOperating SystemANDROID 9 PIE / WINDOWS 10 My Question or IssueI just played music from my phone this morning, playing an album through without shuffling, but shifting some of the track queue. When I got to ...

Newbie

Plan Premium Country USA Device PIXEL / THINKPAD Operating System ANDROID 9 PIE / WINDOWS 10   My Question or Issue I just played music from my phone this morning, playing an album thr...

Alfredo

Roadie

383 Views

1 replies

0 likes

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Superuser Contribution Vaya, no se ha logrado cargar la actividad de los amigos. Y error de la radio

PlanPremium Sistema operativo(Windows 10) Mi pregunta o problema Hace ya unas semanas estoy experimentando un problema muy molesto. Este empezó cargando mal la actividad de los amigos, mostraba la feed de los amigos mal, los amigos escuchaban musica ...

Newbie

Plan Premium  Sistema operativo (Windows 10)   Mi pregunta o problema  Hace ya unas semanas estoy experimentando un problema muy molesto. Este empezó cargando mal la actividad de...

Checo10

Newbie

2952 Views

3 replies

4 likes

Amigos
feed de los amigos
Radio
vaya no se ha logrado cargar la actividad de los amigos
  • 2952 Views
  • 3 replies
  • 4 likes

cant log in and use

PlanFreeCountry USDevicecomputerOperating Systemwindows xp My Question or Issue when i log in xp desktop app it cant login ,and i am in US my profile also is US .use webplayer also cant log in .

Casual Listener

Plan Free Country  US Device computer Operating System windows xp    My Question or Issue  when i log in xp desktop app it cant login ,and i am in US my profile also is ...

huwo

Casual Listener

1276 Views

7 replies

0 likes

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Superuser Contribution How to get your playlists to display to OTHERS in a folder?

Hello, I've created about 60 playlists.17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my Spotify page every single playlist displays individually. Is there any ...

Music Fan

  Hello,   I've created about 60 playlists. 17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my S...

Melody

Spotify

686 Views

3 replies

0 likes

Premium
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  • 3 replies
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Desktop noise during the playback

PlanPremiumCountryBrazil Operating SystemWindows 10 My Question or IssueHi, at least two weeks past, the Spotify started to show a weird problem. During the playback, a noise is interrupting the transmission. I already check my computer and nothing i...

Newbie

Plan Premium Country Brazil  Operating System Windows 10   My Question or Issue Hi, at least two weeks past, the Spotify started to show a weird problem. During the playback, a nois...

user-removed

Not applicable

629 Views

1 replies

0 likes

bad transmission
noise
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  • 1 replies
  • 0 likes

Cannot find a list of all my songs.

PlanFree/PremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or IssueAfter, what I believe to be a spotify update, I cannot find the songs category. How do I resolve this?

Newbie

Plan Free/Premium Country  USA Device Desktop Operating System Windows 10   My Question or Issue After, what I believe to be a spotify update, I cannot find the songs category. Ho...

Loxer

Community Legend

456 Views

2 replies

0 likes

  • 456 Views
  • 2 replies
  • 0 likes

Solved!! Spotify pauses song every 30 seconds

PlanPremiumCountry IrrelevantDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHey there everyone, so I've been having issues the past couple days. The problem is that my Spotify keeps pausing my music every 30 seconds or so. I have trie...

Casual Listener

Plan Premium Country  Irrelevant Device Desktop PC Operating System Windows 10   My Question or Issue Hey there everyone, so I've been having issues the past couple days. The prob...

Billy-J

Spotify Star

19986 Views

3 replies

0 likes

  • 19986 Views
  • 3 replies
  • 0 likes