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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83894 Views

40 replies

68 likes

  • 83894 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795674 Views

505 replies

64 likes

  • 795674 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23925 Views

25 replies

7 likes

  • 23925 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3060 Views

0 replies

4 likes

  • 3060 Views
  • 0 replies
  • 4 likes

Can't change songs (PREMIUM USER *(since 4-5years lol)*)

Hello, i have a weird issue.It looks like Spotify has a problem with Windows 10 Pro 64bit.I changed a song using my keyboard media buttons (Wooting ONE) and it started skipping all my songs. I mean it went from the top to the bottom skipping songs li...

Regular

Hello, i have a weird issue. It looks like Spotify has a problem with Windows 10 Pro 64bit. I changed a song using my keyboard media buttons (Wooting ONE) and it started skipping all my songs. I ...

Loxer

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 sporadic "error code 4"

PlanPremiumCountryUS DeviceHP DesktopOperating SystemWindows 10 My Question or IssueThe Spotify application sporadically (1/3 to 1/2 of the time) comes up with the error "No internet connection detected. Spotify will automatically try to reconnect wh...

Casual Listener

Plan Premium Country US  Device HP Desktop Operating System Windows 10    My Question or Issue The Spotify application sporadically (1/3 to 1/2 of the time) comes up with the...

wminner

Casual Listener

2240 Views

4 replies

0 likes

  • 2240 Views
  • 4 replies
  • 0 likes

One band playing more often than others

PlanFree/PremiumCountry USDevice(iPhone Operating System(iOS 12, Windows 10) My Question or Issue Over the past month or so, I have noticed that Spotify will play one band in particular way more often than any other band on my playlist. I have listen...

Casual Listener

Plan Free/Premium Country  US Device (iPhone 😎 Operating System (iOS 12, Windows 10)   My Question or Issue  Over the past month or so, I have noticed that Spotify will play...

dinomight

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Not Maintaining Window Size & Position

PlanPremiumCountry USADeviceDesktop PCOperating SystemWindows 10 My Question or Issue The application window, when opened from the system tray, doesn't maintain its previous sizing. This means that if you open the application, maximize the window, an...

Music Fan

Plan Premium Country  USA Device Desktop PC Operating System Windows 10   My Question or Issue  The application window, when opened from the system tray, doesn't maintain its...

Jemi

Spotify Legend

948 Views

1 replies

1 likes

  • 948 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some Local Files say "Spotify can't play this right now.", but work on my phone

PlanPremiumCountry AustraliaDeviceiPhone 8, PCOperating SystemiOS 10 on iPhone, Windows 10 64-bit on PC My Question or Issue So I've recently downloaded a bunch of songs by Lil Peep (since most of them don't appear on Spotify). Almost all of them wor...

Newbie

Plan Premium Country  Australia Device iPhone 8, PC Operating System iOS 10 on iPhone, Windows 10 64-bit on PC   My Question or Issue  So I've recently downloaded a bunch of ...

Jemi

Spotify Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts Do Not Sort by New Episodes

PlanPremiumCountryUSA DeviceLonovo ThinkPadOperating SystemWindows 10 My Question or Issue On the android app, when I go to the podcasts in my library, it is very easy to sort by ones that have most recently added new episodes - Your Library>Podcasts...

Newbie

Plan Premium Country USA  Device Lonovo ThinkPad Operating System Windows 10   My Question or Issue  On the android app, when I go to the podcasts in my library, it is very e...

Jemi

Spotify Legend

2110 Views

1 replies

22 likes

  • 2110 Views
  • 1 replies
  • 22 likes

Superuser Contribution Start off where you left

PlanPremiumCountryNorway Operating SystemWindows 10 My Question or IssueI have been a Spotify subscriber since many many years now. Although the music collection and device connection possiblitities are great, I've always found the UI to be hard to u...

Newbie

Plan Premium Country Norway   Operating System Windows 10   My Question or Issue I have been a Spotify subscriber since many many years now. Although the music collection and devic...

Jemi

Spotify Legend

399 Views

1 replies

2 likes

  • 399 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Spotify won't let me play anything in my library

For some reason on the Chromebook desktop app, I am unable to play any music that's in my library. I can listen to playlists just fine and everything else works, I've tried everything I can think of. I've shut down and restarted my computer, I logged...

Casual Listener

    For some reason on the Chromebook desktop app, I am unable to play any music that's in my library. I can listen to playlists just fine and everything else works, I've tried everything...

Jemi

Spotify Legend

3393 Views

2 replies

1 likes

  • 3393 Views
  • 2 replies
  • 1 likes

Superuser Contribution How I Built This with Guy Raz podcast wont play.

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueHow I Built This with Guy Raz podcast wont play for me. Can you please investigate this. Thanks,Tom

Newbie

Plan Premium Country UK Operating System Windows 10   My Question or Issue How I Built This with Guy Raz podcast wont play for me. Can you please investigate this.   Thanks, Tom ...

Jemi

Spotify Legend

1289 Views

2 replies

6 likes

  • 1289 Views
  • 2 replies
  • 6 likes

Solved!! Friends Feed still giving "Failed to Load"

PlanPremiumCountryNetherlands DeviceAsus ROG LaptopOperating SystemWindows 10Spotify Version1.0.89.313.g34a58dea (just updated) My Question or Issue Title says all. I have had trouble with the friends feed for months at this point. Have had it disabl...

Casual Listener

Plan Premium Country Netherlands   Device Asus ROG Laptop Operating System Windows 10 Spotify Version 1.0.89.313.g34a58dea (just updated)   My Question or Issue  Title say...

Loxer

Community Legend

588 Views

3 replies

0 likes

  • 588 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lokale Dateien von Desktop zu Desktop und Sortierung

PlanPremium Operating SystemUbuntu 18.04 und Windows 10 My Question or IssueIch habe mehrere Desktop Clients im Netzwerk und nutze lokale Dateien.Hinbekommen habe ich die lokalen Dateien vom Desktop Client in Linux auf dem iPhone zu speichern. Ist es...

Newbie

Plan Premium   Operating System Ubuntu 18.04 und Windows 10   My Question or Issue Ich habe mehrere Desktop Clients im Netzwerk und nutze lokale Dateien. Hinbekommen habe ich die lo...

Guido

Spotify Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Albums no longer displayed in alphabetical order

Hi, I've already opened this topic ( https://community.spotify.com/t5/Desktop-Windows/Albums-no-longer-displayed-in-alphabetical-order/m-p/4570114#M65222 ) but I clicked on "accept as solution" by mistake and I'm unable to undo it. I'm a spotify free...

Music Fan

Hi,   I've already opened this topic ( https://community.spotify.com/t5/Desktop-Windows/Albums-no-longer-displayed-in-alphabetical-order/m-p/4570114#M65222 ) but I clicked on "accept as soluti...

Jemi

Spotify Legend

5650 Views

5 replies

3 likes

  • 5650 Views
  • 5 replies
  • 3 likes

Solved!! My "Songs" list won't update.

PlanPremiumCountry NorwayDevice(Computer, iPhone 6)Operating System(iOS 11.4, Windows 10) My Question or Issue My saved songs on my computer won't update. I saved some songs the other day on spotify on my phone and my computer just didn't care. I sav...

Casual Listener

Plan Premium Country  Norway Device (Computer, iPhone 6) Operating System (iOS 11.4, Windows 10)   My Question or Issue  My saved songs on my computer won't update. I saved s...

Loxer

Community Legend

27160 Views

5 replies

1 likes

  • 27160 Views
  • 5 replies
  • 1 likes

Can i delete all songs from library?

My Question or Issue I have so many songs in my library that I no longer like or listen to, or random songs saved by friends. Is there any way i can do a complete clear out of these songs? Desktop (windows) or iphone 6.

Newbie

      My Question or Issue  I have so many songs in my library that I no longer like or listen to, or random songs saved by friends. Is there any way i can do a complete clear...

rndbblnn

Casual Listener

18473 Views

2 replies

1 likes

  • 18473 Views
  • 2 replies
  • 1 likes

Spotify not loading (Windows, on web)

PlanFreeCountry USADeviceLenovo Yoga running Windows 10 When I open Spotify from the web (by typing spotify.com), the page does not load properly (see attachment). Clicking any visible links results in a white screen. The computer I am using has corp...

Casual Listener

Plan Free Country  USA Device Lenovo Yoga running Windows 10     When I open Spotify from the web (by typing spotify.com), the page does not load properly (see attachment). Cli...

Sebasty

Community Legend

557 Views

3 replies

0 likes

  • 557 Views
  • 3 replies
  • 0 likes

Superuser Contribution Multiple long running issues

Spotify for months now has behaved oddly both on phone app, on my console, and on my PC, the music will randomly pause 105 songs on a playlist but it will play 2-3 then pause for no reason, no audio will play for a entire song randomly. On consoles w...

Newbie

Spotify for months now has behaved oddly both on phone app, on my console, and on my PC, the music will randomly pause 105 songs on a playlist but it will play 2-3 then pause for no reason, no audio ...

Peter

Spotify Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

All tracks stop at 00:09 on web player

PlanPremiumCountry USA Operating SystemWindows 10/ ChromeRecently, I subscribed to premium and I wasn't able to play a single thing on my workstation. I am not allowed to download the app, I can only use the webplayer. Sometimes after 00:09 of playin...

Newbie

Plan Premium Country  USA   Operating System Windows 10/ Chrome Recently, I subscribed to premium and I wasn't able to play a single thing on my workstation. I am not allowed to down...

Sebasty

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution When playing a playlist, Spotify stops the tracks after a while and starts the next track, and so on

PlanPremiumCountry DenmarkDeviceDesktopOperating System Windows 10 My Question or Issue

Casual Listener

Plan Premium Country  Denmark Device Desktop Operating System  Windows 10   My Question or Issue  

Peter

Spotify Legend

476 Views

3 replies

0 likes

  • 476 Views
  • 3 replies
  • 0 likes

Superuser Contribution Wrong song on Windows 10

PlanPremiumCountry NorwayDeviceDesktopOperating SystemWindows 10 My Question or Issue Hello!My issue is that my computer is playing wrong some wrong songs when I use the Win 10 App, not all songs put someone, and it works fine on my phone. I have tri...

Newbie

  Plan Premium Country  Norway Device Desktop Operating System Windows 10   My Question or Issue  Hello! My issue is that my computer is playing wrong some wrong songs...

Peter

Spotify Legend

903 Views

3 replies

0 likes

  • 903 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some albums and titles are showing with Asiatic letters, please help !

PlanPremiumCountry FRANCEDevicePC and Android phoneOperating SystemWindows 10, App and web player, Android 6 My Question or IssueI suddenly saw that some albums and titles are showing with Asiatic letters, please help !Examples:

Music Fan

  Plan Premium Country  FRANCE Device PC and Android phone Operating System Windows 10, App and web player, Android 6   My Question or Issue I suddenly saw that some albums ...

Peter

Spotify Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes