Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

15849 Views

115 replies

53 likes

  • 15849 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2539 Views

16 replies

3 likes

Possible Bug
  • 2539 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5891 Views

40 replies

2 likes

  • 5891 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10184 Views

0 replies

4 likes

  • 10184 Views
  • 0 replies
  • 4 likes

Playlists missing from Windows app, but show in Android

PlanPremium FamilyCountry USA DeviceDell PC ~2016 vintageOperating SystemWindows 10 My Question or IssueI have a lot of playlists. I organize them into folders, and subfolders, and sub-sub-folders, alphabetically. e.g. "ABC" --> "A" --> "AC/DC" --> "...

Casual Listener

Plan Premium Family Country  USA  Device Dell PC ~2016 vintage Operating System Windows 10   My Question or Issue I have a lot of playlists.  I organize them into folder...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Scrollbar problem

Hi, when i listen an track in browser on Spotify, the scrollbar appears and disappears, it can be seen in video https://streamable.com/rzwf2 does anyone know how to fix it?

Regular

Hi, when i listen an track in browser on Spotify, the scrollbar appears and disappears, it can be seen in video https://streamable.com/rzwf2 does anyone know how to fix it?

DaniStefan666

Regular

735 Views

4 replies

0 likes

  • 735 Views
  • 4 replies
  • 0 likes

Spotify Stops Randomly

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo Windows Operating SystemWindows 10 (Version 1709, OS build 16299.665)My Question or IssueI listen to Spotify on my PC at work. I have noticed that when I place my Note 8 on...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android Oreo  Windows Operating System Windows 10 (Version 1709, OS build 16299.665) My Question or Is...

Sebasty

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Plays song even when it's been removed from the playlist

Hi, I have created a playlist that me and my colleagues play at the office, list list get added to and also a few removals since everyone need to like the music. The problem is that it keeps playing songs even after they have been removed from the pl...

Regular

Hi, I have created a playlist that me and my colleagues play at the office, list list get added to and also a few removals since everyone need to like the music. The problem is that it keeps playing ...

Sebasty

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Daily Mix present on mobile, present but empty on web, not present at all on desktop

PlanFreeCountryUSDeviceDell XPS 15 9560, moto x4Operating SystemWindows 10 (running from installed application, not UWP/Windows store app), Android 8.1.0 My Question or IssueDaily Mixes have appeared on my phone ever since I got my account, even befo...

Regular

Plan Free Country US Device Dell XPS 15 9560, moto x4 Operating System Windows 10 (running from installed application, not UWP/Windows store app), Android 8.1.0   My Question or Issue ...

Sebasty

Community Legend

1104 Views

6 replies

1 likes

  • 1104 Views
  • 6 replies
  • 1 likes

Can't play local files they're "unavailable"

PlanFree/PremiumCountry New ZealandDeviceDesktopOperating SystemWindows 10 My Question or Issue My local files suddenly can't be played anymore. It keeps telling me to import it when I already have. and the location hasn't been changed.

Regular

Plan Free/Premium Country  New Zealand Device Desktop Operating System Windows 10   My Question or Issue  My local files suddenly can't be played anymore. It keeps telling me...

comic_sans

Regular

647 Views

2 replies

1 likes

  • 647 Views
  • 2 replies
  • 1 likes

Can't download spotify - Can't connec to windows store

PlanPremiumCountryUSA DeviceMIcrosoft SurfaceOperating SystemWindows 10) My Question or IssueWhen I go to download the spotify app, the website sends me to the windows store and it pops up saying "The address wasn’t understoodFirefox doesn’t know how...

Newbie

Plan Premium Country USA   Device MIcrosoft Surface Operating System Windows 10)   My Question or Issue When I go to download the spotify app, the website sends me to the windows...

Billy-J

Spotify Star

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Skins for the player

I'm using the latest player (1.0391.183). Just wanted to ask if there are any light skins available for this player. Looking at that black screen with the white letters is killing my eyes. I've actually gone so far as to cancel my premium service bec...

Regular

    I'm using the latest player (1.0391.183).  Just wanted to ask if there are any light skins available for this player.  Looking at that black screen with the white letters ...

Jollygood

Regular

1879 Views

2 replies

0 likes

  • 1879 Views
  • 2 replies
  • 0 likes

Solved!! [Desktop] Daily Mixes not available

Plan - PremiumCountry - GermanyDevice - Windows 10 Laptop My Question or IssueSince a while, my daily mixes disappeared from my spotify desktop player. They are still available on my android app and in the web player. The complete Tab "Featured" is m...

Casual Listener

Plan - Premium Country - Germany Device - Windows 10 Laptop   My Question or Issue Since a while, my daily mixes disappeared from my spotify desktop player. They are still available on my a...

Olli6

Casual Listener

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Disliked Songs from Previous Week Display for Current Week for Release Radar

PlanPremiumCountryCanadaDeviceMicrosoft Surface Pro 4Operating SystemWindows 10 My Question or IssueI love that you guys added the like/dislike option for Release Radar and Discover Weekly but there is an issue with it. I'm not sure if this issue is ...

Casual Listener

Plan Premium Country Canada Device Microsoft Surface Pro 4 Operating System Windows 10   My Question or Issue I love that you guys added the like/dislike option for Release Radar and D...

drottnar

Casual Listener

469 Views

1 replies

3 likes

  • 469 Views
  • 1 replies
  • 3 likes

can't turn off publishing my activity in spotify

PlanPremiumCountry HungaryOperating SystemWindows 10My Question or Issue Spotify keeps turning on the "publishing my activity on Spotify" feature in the most recent version of Spotify on Windows 10, on PC and and on notebook. If I turn it off, next t...

Casual Listener

Plan Premium Country  Hungary Operating System Windows 10 My Question or Issue  Spotify keeps turning on the "publishing my activity on Spotify" feature in the most recent version of...

fonchi

Newbie

970 Views

2 replies

2 likes

  • 970 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't listen to locally uploaded music

PlanPremium Operating SystemWindows 10 I'm trying to listen to my own music in spotify, this is something I've done before a few months ago with the Local Files options to listen to some games' OST's and it worked. However now, it appears that I'm un...

Casual Listener

Plan Premium     Operating System Windows 10   I'm trying to listen to my own music in spotify, this is something I've done before a few months ago with the Local Files opt...

W01Fi3

Casual Listener

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

Local files won't play on Android or Desktop, but plays fine on iOS

(Mirroring my thread in the Android section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine-on/m-p/4584750) PlanPremiumCountry USDeviceGalaxy S9+ (8.0,...

Gig Goer

(Mirroring my thread in the Android section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine-on/m-p/4...

clicheusername

Gig Goer

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Wrong songs being played - list of searched songs play in strange order when not in default order.

PlanPremiumCountry UKDeviceDesktop PC Operating Systemwin 7 My Question or Issue After searching for any song, when I sort the results (by title, artist or time), the song i click doesnt play, another song in the list is chosen, this also happens whe...

Regular

  Plan Premium Country  UK Device Desktop PC  Operating System win 7   My Question or Issue  After searching for any song, when I sort the results (by title, artis...

loggyboy

Regular

719 Views

2 replies

1 likes

  • 719 Views
  • 2 replies
  • 1 likes

Completely blank screen when trying to view spotify, which was previously working last week on same

Completely blank screen when trying to view spotify, which was previously working last week on same computer (windows) /wifi/browser (chrome).Have tried restarting laptop, refreshing, re-connecting to wifi...

Newbie

Completely blank screen when trying to view spotify, which was previously working last week on same computer (windows) /wifi/browser (chrome). Have tried restarting laptop, refreshing, re-connecti...

Loxer

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random song starts playing if idle too long.

So on windows 10, premium plan. Sometimes if nothing is playing on spotify, just sitting idle, songs start out of nowhere. Weird stuff that has almost no listens, Today an artist called Baczek started playing, then one called Wyspa, then one called G...

Newbie

 So on windows 10, premium plan.   Sometimes if nothing is playing on spotify, just sitting idle, songs start out of nowhere. Weird stuff that has almost no listens, Today an artist calle...

Guido

Spotify Legend

485 Views

1 replies

1 likes

  • 485 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problems with the random algorithm

PlanPremiumCountry IsraelDeviceDesktopOperating SystemWindows 10TLDRFirst period of time after adding songs to a playlist they are not randomized properly on desktop.My Question or IssueI made a playlist of a band I like called Axxis. The band releas...

Newbie

Plan Premium Country  Israel Device Desktop Operating System Windows 10 TLDR First period of time after adding songs to a playlist they are not randomized properly on desktop. My Quest...

Guido

Spotify Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with premium for family

I invited 2 people to my Premium for Family account. They received the email... (Removed Screenshot)However, they cannot create their own accounts. When they click on Accept Invitation they are taken to the login screen. I have never had the ability ...

Newbie

I invited 2 people to my Premium for Family account.  They received the email... (Removed Screenshot) However, they cannot create their own accounts.  When they click on Accept Invita...

Guido

Spotify Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution While on Spotify Desktop, it is appearing on mobile status bar

Hello. So basically anytime I listen to music on Spotify, i get to see the song that is currently playing on desktop in the status bar of my mobile phone (as I have Spotify installed with the same account being logged in). I can remove it from the st...

Casual Listener

    Hello.   So basically anytime I listen to music on Spotify, i get to see the song that is currently playing on desktop in the status bar of my mobile phone (as I have Spotify i...

Guido

Spotify Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Solved!! How to change the title of a playlist

PlanFreeCountry The NetherlandsDeviceHPOperating SystemWindows 8.1 My Question or Issue Hi,I have looked all over the internet and I can't find a thing about how to change the title of a playlist. So that's why I posted this message here. Anyway does...

Casual Listener

Plan Free Country  The Netherlands Device HP Operating System Windows 8.1   My Question or Issue  Hi, I have looked all over the internet and I can't find a thing about how ...

raviligthart-nl

Casual Listener

2249 Views

2 replies

0 likes

  • 2249 Views
  • 2 replies
  • 0 likes