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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2254 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153098 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

142779 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11387 Views

1 replies

6 likes

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Solved!! songs i have never heard of keeps getting played on my spotify, and it pisses me off

In a few days lately, some random songs i have never even heard of, is being played automaticly from my spotify. I think maybe i am getting hacked or something. its even playing when im not using the computer, and when im on the computer, its playing...

Newbie

   In a few days lately, some random songs i have never even heard of, is being played automaticly from my spotify. I think maybe i am getting hacked or something. its even playing when im...

JPRINX

Music Fan

25273 Views

6 replies

2 likes

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[Playlists] Playlist titles have changed

Premium/UK/Windows 7/app build 1.0.86.337.ga8d5cef9 For years, I've been dragging an album from the play window to the left to create a Playlist - sometimes beneath a playlist folder, sometimes not. Until this past week the Playlist was auto-titled "...

Casual Listener

Premium/UK/Windows 7/app build 1.0.86.337.ga8d5cef9   For years, I've been dragging an album from the play window to the left to create a Playlist - sometimes beneath a playlist folder, s...

ahb_28

Casual Listener

458 Views

2 replies

0 likes

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One Album Plays at 1/2 Speed.

Plan: PremiumCountry: USA Device: PCOperating System: Windows 10 My Question or Issue One entire album in my playlist seems to play at 1/2 speed on windows. Other albums by this artist play fine. I have not noticed this behaviour on Android or though...

Casual Listener

Plan: Premium Country: USA  Device: PC Operating System: Windows 10   My Question or Issue  One entire album in my playlist seems to play at 1/2 speed on windows. Other...

RichardTeh

Roadie

471 Views

1 replies

1 likes

  • 471 Views
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  • 1 likes

"Songs" Playlist Not Syncing Between Devices

Here is another thread because apparently this issue still isn't fixed after a few years. When I click the + button to save songs I hear while using my Android, it saves those songs to a playlist called "Songs". When I got to the same playlist on my ...

Casual Listener

Here is another thread because apparently this issue still isn't fixed after a few years. When I click the + button to save songs I hear while using my Android, it saves those songs to a playlist cal...

user-removed

Not applicable

2845 Views

3 replies

8 likes

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Solved!! Unable to like songs in Discover Weekly

PlanPremiumDeviceWindows DesktopOperating SystemWindows 10My Question or IssueUnable to like songs in Discover Weekly. In things like the radio, or daily mix it functions fine. Also on my phone this issue does not occur.

Newbie

Plan Premium Device Windows Desktop Operating System Windows 10 My Question or Issue Unable to like songs in Discover Weekly. In things like the radio, or daily mix it functions fine. Also on ...

user-removed

Not applicable

545 Views

1 replies

0 likes

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Shuffle doesn't change playlist

PlanFreeCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueMy "shuffled" playlist is all the same, since around 2 weeks now.I usually listen to the playlist all along, restart my PC and start over.The tracks are all the same, e...

Newbie

Plan Free Country Germany Device Desktop Operating System Windows 10   My Question or Issue My "shuffled" playlist is all the same, since around 2 weeks now. I usually listen to the p...

TobiasYoung

Composer

862 Views

1 replies

0 likes

shuffle
Shuffle play
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Superuser Contribution Convert local files to Spotify files (streaming version, not local)

PlanPremiumCountryGermany Operating System(Windows 10)My Question or IssueHello,Is there a way to convert local files into Spotify files which are available then via streaming?The Shazam app is able to compare a song which has been found by Shazam wi...

Regular

Plan Premium Country Germany  Operating System (Windows 10) My Question or Issue Hello, Is there a way to convert local files into Spotify files which are available then via streami...

Fredrick_Johnson

Newbie

4418 Views

3 replies

1 likes

local files
streaming files
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  • 1 likes

Superuser Contribution Target in Properties wont copy

PlanFreeCountry CanadaDevicePCOperating SystemWindows 10 My Question or Issue I'm trying to customize my desktop my putting new icons on all my apps, and it worked perfectly until i reached Spotify. To do what I'm trying to do, i need to open the pro...

Newbie

  Plan Free Country  Canada Device PC Operating System Windows 10   My Question or Issue  I'm trying to customize my desktop my putting new icons on all my apps, and it...

Aimee_T

Roadie

1055 Views

1 replies

0 likes

Troubleshooting
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Superuser Contribution Can't play local files UNLESS they are also on my phone

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 7 My Question or Issue Whenever I try to play local files on my computer I get the error message "Spotify can'tr play this right now. If you have the file on your computer you can import it"Obv...

Regular

  Plan Premium Country  Sweden Device PC Operating System Windows 7   My Question or Issue  Whenever I try to play local files on my computer  I get the error mess...

Alfredo

Roadie

1068 Views

9 replies

0 likes

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Why is this album unavailable : Shakira - Gitana

PlanPremiumCountry France My Question or Issue Hey !I am wondering why is this single currently unavailable :album:4N9yCvcvZEbMWLX1a5N9jwhttps://open.spotify.com/album/4N9yCvcvZEbMWLX1a5N9jw?si=UcRJaXOzS2SUwlQjTAzIYQThe error is not about the country...

Newbie

Plan Premium Country  France   My Question or Issue  Hey ! I am wondering why is this single currently unavailable : album:4N9yCvcvZEbMWLX1a5N9jw https://open.spotify.com/albu...

britneyLover56

Gig Goer

2417 Views

3 replies

0 likes

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Default Username on Windows app

Operating System(Windows 10) My Question or Issue I didn't setup a Spotify account when I opened the app on my new computer, I signed out by accident and now I can't log back in. Anyone knows what is the default account that Windows creates for you w...

Newbie

    Operating System (Windows 10)   My Question or Issue  I didn't setup a Spotify account when I opened the app on my new computer, I signed out by accident and now I can't...

Keanu_C

Community Legend

437 Views

1 replies

0 likes

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Daily mix and Song radio is not working

PlanPremiumCountry Operating System( Windows 10) My Question or Issue[On my PC!]i can not use daily mix or song raido, it just get an error message that says; "daily Mix Cannot be started Please try with something els" and the same message for the so...

Casual Listener

  Plan Premium Country     Operating System ( Windows 10)   My Question or Issue [On my PC!] i can not use daily mix or song raido, it just get an error message that sa...

Loxer

Community Legend

1329 Views

6 replies

0 likes

Daily mix and Song radio is not working
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Solved!! Where does it tell me how many followers a user's playlist has?

Hiya, there are people in the Spotify community asking for artist submissions for their playlists, I'd just like to be able to see how many followers their playlists have. Cheers! If it helps I'm using Windows 10 / Chrome

Casual Listener

  Hiya, there are people in the Spotify community asking for artist submissions for their playlists, I'd just like to be able to see how many followers their playlists have. Cheers!   If...

markburgle

Casual Listener

3398 Views

2 replies

0 likes

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Disappearing artist and album lists when searching

PlanPremiumCountry AustraliaDeviceDell XPS 13 (9360) LaptopOperating SystemWindows 10 Version 10.0.17134 Build 17134 Spotify version 1.0.86.337.ga8d5cef9 (Windows Store version) My Question or IssueIn the last few weeks, I've noticed a weird and anno...

Casual Listener

Plan Premium Country  Australia Device Dell XPS 13 (9360) Laptop Operating System Windows 10 Version 10.0.17134 Build 17134   Spotify version 1.0.86.337.ga8d5cef9 (Window...

zxc

Casual Listener

507 Views

2 replies

0 likes

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Windows 10 App Won't Close

I cannot actually quit spotify ever. When attempting to quit the app, it simply moves into the background. I am not talking about the "Close button should minimize the Spotify window to the tray" setting, as I specifically have that off. If I try to ...

Visitor

I cannot actually quit spotify ever. When attempting to quit the app, it simply moves into the background. I am not talking about the "Close button should minimize the Spotify window to the tray" set...

user-removed

Not applicable

3685 Views

2 replies

3 likes

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Sound cuts out when I unplug audio

PlanFreeCountry CADeviceDesktopOperating SystemWindows 10 My Question or Issue When I'm listening to spotify on my desktop computer, if I remove an audio cable from the headphone jack (whether headphones or speakers), spotify stops outputting any sou...

Regular

Plan Free Country  CA Device Desktop Operating System Windows 10   My Question or Issue  When I'm listening to spotify on my desktop computer, if I remove an audio cable from...

ly7bvp971as3nfh

Regular

853 Views

2 replies

0 likes

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Issue with the music image

A problem with the cover of the music PlanPremium CountryBrazil DevicePC Operating SystemWindows 8.1 My Question or Issue Well, I am using Spotify desktop system. So, last day accidentally I clicked in the picture of the music and so it has gone, dis...

Newbie

A problem with the cover of the music   Plan Premium   Country Brazil   Device PC   Operating System Windows 8.1   My Question or Issue  Well, I am using ...

Loxer

Community Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming setting keeps reverting to automatic

PremiumCountry NLOperating SystemSamsung A8 Android Oreo My Question or Issue I have a chromecast audio with optical out. Streaming setting is set highest quality, however Spotify keeps changing it to automatic. I keep turning it back to highest qual...

Casual Listener

Premium Country  NL Operating System Samsung A8 Android Oreo   My Question or Issue  I have a chromecast audio with optical out. Streaming setting is set highest quality, h...

Alfredo

Roadie

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
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Spotify can't play this song right now

PlanPremiumCountry AR DevicePCOperating SystemWindows 10 My Question or Issue Im trying to play Running Away from Three Days Grace but i cant

Visitor

Plan Premium Country AR   Device PC Operating System Windows 10   My Question or Issue  Im trying to play Running Away from Three Days Grace but i cant

user-removed

Not applicable

1399 Views

2 replies

0 likes

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Solved!! Spotify dont respect new win10 audio settings

hi, so about 4-5 months ago win10 got an update wich allow the user to set wich audio device to use for individual apps, and it worked for spotify back then, now a month ago spotify got an update and it suddently stopped respecting the new audio sett...

Casual Listener

  hi, so about 4-5 months ago win10 got an update wich allow the user to set wich audio device to use for individual apps, and it worked for spotify back then, now a month ago spotify got an up...

zentrobi

Casual Listener

525 Views

2 replies

0 likes

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