Daily Mix present on mobile, present but empty on web, not present at all on desktop

[a52]

Plan

Free

Country

US

Device

Dell XPS 15 9560, moto x4

Operating System

Windows 10 (running from installed application, not UWP/Windows store app), Android 8.1.0

My Question or Issue

Daily Mixes have appeared on my phone ever since I got my account, even before the two week waiting period. If I open my phone right now I've got six.

However, if I open the web app, when I open the Daily Mix option, it says I have to browse more before I get any.

On the desktop application, the Daily Mixes are nowhere to be seen. Not in the Library sidebar, not in my playlists, not under Browse -> Discover.

Any ideas on how to get my Daily Mixes on the web and desktop versions?

[Sebasty]

Hey @a52

That's quite strange. I'd expect the Daily Mixes to come in after a little while (the algorithms would need listening history and time).

Are you sure you're logged in the same account on all three devices? 🙂

[a52]

@Sebasty

Yes, I'm logged in to the same account. I can provide screenshots if that would be helpful.

[Sebasty]

@a52

Yes, you may provide screenshots on the Daily Mixes (or their absence). 🙂

(Daily Mixes should appear under My Library on desktop.)

I'll ask around on this.

[Sebasty]

Hey @a52

Do you use Private Session/offline mode on any of your devices? If yes, that might cause playlists not to synchronise.

Are any other playlists you've made not synchronising between devices either (that you add a bunch of music to your playlist on PC and nothing appears on mobile)?

Also, is your computer at work or school? School and work networks often have restrictions that may cause such issues.

Let me know 🙂

[a52]

Not in a private session, not on a school or work computer or network.

However, it's (mostly) fixed itself now. Daily Mixes are now appearing on desktop and online Spotify, although I'm only getting one mix on those platforms instead of the five or six I'm getting on my phone.

I'm considering that fixed enough for now, but I'll update this topic if anything changes.

[Sebasty]

@a52

I'm glad to hear this 🙂

It's still quite funny that you have 6 Daily Mixes on your mobile, on a fresh account.

Normally they should appear gradually. Listening to different music a lot somewhat boosts the process, and the maximum number of mixes the user can get is 6.

Have a nice weekend!