Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
54273 Views
77 replies
27 likes

54273 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Nothanksman1
Visitor
79176 Views
272 replies
21 likes

79176 Views
272 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5558 Views
1 replies
6 likes

5558 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145818 Views
0 replies
26 likes
Mac
Windows

145818 Views
0 replies
26 likes

Solved!! Can you please add a Play button on the Appears On albums of an artist?

In the desktop client, the Albums / Singles and EPs / Arist Playlists all show a Play button when you hover over the album with the mouse. However, under the Appears On section, the Play button doesn't show up when you hover over an album. So we have...

drey09
Regular
In the desktop client, the Albums / Singles and EPs / Arist Playlists all show a Play button when you hover over the album with the mouse. However, under the Appears On section, the Play but...
2018-08-31 2:37:50 PM
2018-08-31 3:09:28 PM
Loxer
Community Legend
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

How to make shared playlist public

Hi! as it says in the title: I am unable to make my shared playlist public. I’ve been searching online for solutions but the only solution I stumbled upon was that it simply isn’t possible to do that.However, two of my playlists ARE public + shared. ...

Snipsnap
Newbie
Hi! as it says in the title: I am unable to make my shared playlist public. I’ve been searching online for solutions but the only solution I stumbled upon was that it simply isn’t possible t...
2018-08-31 2:52:34 PM
408 Views
0 replies
1 likes
shared
Shared playlist
shared playlists

408 Views
0 replies
1 likes

Superuser Contribution Discover Weekly - Dislike Button

PlanPremiumCountryUK DeviceiPhone / PCOperating System(iOS 10, Windows 10 My Question or Issue I use the Dislike button quite often when playing my Discover Weekly but within the last few weeks it still plays the 'Disliked' songs. They are greyed out...

wainysweak
Casual Listener
Plan Premium Country UK Device iPhone / PC Operating System (iOS 10, Windows 10 My Question or Issue I use the Dislike button quite often when playing my Discov...
2018-08-14 5:43:47 PM
2018-08-31 10:53:06 AM
Guido
Spotify Legend
666 Views
3 replies
0 likes

666 Views
3 replies
0 likes

free trial 1 month not activated after registration

PlanFree 1 mth PremiumCountry australiaDevicwlaptopOperating SystemWindows 10 My Question or Issue i have registered for the free 1 month trial period however i am unable to access the premium feature. can you help please? i have already tried loggin...

franjikanji
Casual Listener
Plan Free 1 mth Premium Country australia Devicw laptop Operating System Windows 10 My Question or Issue i have registered for the free 1 month trial period ho...
2018-08-30 7:09:27 AM
2018-08-31 9:48:19 AM
Jose_M
Spotify Star
338 Views
1 replies
0 likes

338 Views
1 replies
0 likes

Solved!!Superuser Contribution How to go Offline on Desktop App?

It's so easy to go Offline on the mobile phone. Just go to Your Library > Settings > Switch the Offline Mode to green. Done. On Desktop, it's not even like that. I have the musics downloaded. I go to Settings and there's no mention of an Offline Mode...

Versatile97
Newbie
It's so easy to go Offline on the mobile phone. Just go to Your Library > Settings > Switch the Offline Mode to green. Done. On Desktop, it's not even like that. I have the musics downloaded. I...
2018-08-31 3:23:33 AM
2018-08-31 8:21:47 AM
Loxer
Community Legend
131781 Views
2 replies
2 likes

131781 Views
2 replies
2 likes

Cannot add local files or playlists to songs

PlanPremiumCountry USADeviceGalaxy S9+ Operating SystemWindows 10 I added several local files to spotify via the desktop app. These files are playable through the local files section, but cannot be moved to the songs section to be played in shuffle w...

QuinnCaulfield
Casual Listener
Plan Premium Country USA Device Galaxy S9+ Operating System Windows 10 I added several local files to spotify via the desktop app. These files are playable through the l...
2018-08-30 3:40:11 AM
2018-08-31 8:19:32 AM
AeroZ
Composer
1444 Views
3 replies
1 likes

1444 Views
3 replies
1 likes

Spotify skips every song in playlist after 1 minute

HEy guys, Spotify skips every song in my playlist after aprox. one minute. This happens on android and also on the PCPlanPremiumCountry GermanyDevicePC, Android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Ignuts
Newbie
HEy guys, Spotify skips every song in my playlist after aprox. one minute. This happens on android and also on the PC Plan Premium Country Germany Device PC, Android (iOS 10, And...
2018-08-31 8:06:12 AM
559 Views
0 replies
1 likes

559 Views
0 replies
1 likes

Surface app not working

PlanPremiumCountryUSA DeviceWindows surface ProOperating SystemWindows 10 I just got my surface legitamately 2 weeks ago for my birthday. I downloaded spotify and it was working like a charm for a few days. Then I had to go back to school, an hour aw...

dizzydreamer14
Casual Listener
Plan Premium Country USA Device Windows surface Pro Operating System Windows 10 I just got my surface legitamately 2 weeks ago for my birthday. I downloaded spotify and it was...
2018-08-30 10:16:32 PM
2018-08-31 7:53:46 AM
Loxer
Community Legend
1183 Views
3 replies
0 likes

1183 Views
3 replies
0 likes

Spotify Naming Convention

Operating SystemWindows/Android My Question or Issue Recently the naming convention when Albums/Playlists are added via drag and drop to Folders has changed.Previously it would default to the Artist Name - Album Title layout which is my preference. I...

d00000m
Newbie
Operating System Windows/Android My Question or Issue Recently the naming convention when Albums/Playlists are added via drag and drop to Folders has changed. ...
2018-08-30 6:33:18 PM
2018-08-31 1:37:16 AM
user-removed
Not applicable
1178 Views
1 replies
2 likes

1178 Views
1 replies
2 likes

Web player not loading playlist past 100 songs

It shows that Spotify is just buffering with the wheel when I scroll down to the 100th song. This happens on all playlists, and is happening in Chrome, Firefox, and Internet Explorer. I've already deleted all history - cache, cookies, and browsing, a...

zanchema
Newbie
It shows that Spotify is just buffering with the wheel when I scroll down to the 100th song. This happens on all playlists, and is happening in Chrome, Firefox, and Internet Explorer. ...
2018-08-30 6:01:16 PM
2018-08-30 12:39:59 AM
harunrashidanve
Casual Listener
1205 Views
4 replies
11 likes

1205 Views
4 replies
11 likes

Continuously skipping to next song in playlist without playing

PlanFreeCountry USADeviceDesktopOperating SystemWindows 10 My Question or Issue Regardless of which playlist I try, whether it's one I've created or one that is available publicly, Spotify just skips through the whole list without playing anything. I...

Kashurra
Casual Listener
...vailable publicly, Spotify just skips through the whole list without playing anything. I get the following error if I try to play a song again: "Spotify can't play this song right now. If you h...
2018-08-30 11:04:43 PM
765 Views
0 replies
3 likes
Skipping songs

765 Views
0 replies
3 likes

Cannot listen to a certain artist

PlanStudent PremiumCountry UKDeviceiPhone 6, Laptop, Desktop, iPad AirOperating SystemiOS 11, Windows 10 My Question or IssueFor quite a while now I have not been able to listen to the artist While She Sleeps. They should be available in my region as...

user-removed
Visitor
Plan Student Premium Country UK Device iPhone 6, Laptop, Desktop, iPad Air Operating System iOS 11, Windows 10 My Question or Issue For quite a while now I have not been a...
2018-08-30 9:49:31 PM
265 Views
0 replies
0 likes

265 Views
0 replies
0 likes

Can't find the Play Queue on windows 10?

PlanPremium FamilyCountry USADeviceMac running windows 10Operating Systemwindows 10 My Question or IssueSo when I open the desktop spotify app I can right click add to queue but no songs show up in the queue when I open play.spotify.com I can add son...

trainmaster247
Casual Listener
Plan Premium Family Country USA Device Mac running windows 10 Operating System windows 10 My Question or Issue So when I open the desktop spotify app I can right click ...
2018-08-29 8:05:57 PM
2018-08-30 9:00:30 PM
Sebasty
Community Legend
1110 Views
3 replies
0 likes

1110 Views
3 replies
0 likes

ability to see play counts on album pages gone on desktop

ive noticed with the recent updates the option to see playcounts (when hovering over the bar, play count comes up) has been taken away from album pages ONLY. why is this? on artist pages it still works as normal, but on album pages it doesnt work at ...

kettl
Casual Listener
ive noticed with the recent updates the option to see playcounts (when hovering over the bar, play count comes up) has been taken away from album pages ONLY. why is this? on artist pages it s...
2018-08-29 8:10:13 PM
2018-08-30 8:54:27 PM
Sebasty
Community Legend
515 Views
3 replies
0 likes

515 Views
3 replies
0 likes

I can't play local files

Hello everybody, i have annoying problem with spotify. I literally can't play any local file. Bcs Spotify deleted xxxtentacion songs i love and i rly want to listen, especially King of the Death, i had to download it, add as local file and play. But ...

VIDEODROME_
Regular
Hello everybody, i have annoying problem with spotify. I literally can't play any local file. Bcs Spotify deleted xxxtentacion songs i love and i rly want to listen, especially King of ...
2018-08-30 8:01:09 PM
2018-08-30 8:44:43 PM
Sebasty
Community Legend
242 Views
1 replies
0 likes

242 Views
1 replies
0 likes

Web Player without App downloaded

Windows 7, Chrome browser, strong private cable internet connectionMy Question or Issue I have not downloaded the App (nor do I want to do so) and am using (or trying to) the web player. I am having a lot of trouble. I do not see a Radio heading in t...

incahg
Newbie
Windows 7, Chrome browser, strong private cable internet connection My Question or Issue I have not downloaded the App (nor do I want to do so) and am using (or trying to) the web pla...
2018-08-30 6:16:41 PM
2018-08-30 8:34:54 PM
Sebasty
Community Legend
784 Views
1 replies
0 likes

784 Views
1 replies
0 likes

Desktop App crashes

PlanPremiumCountry USADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueProblem occurs from time to time. Sometimes there is no problem during 2-3 days. sometimes it happens every 30 minutes. Sound stops. Sign "Can't play current song" ...

Veniamin_Shuler
Casual Listener
Plan Premium Country USA Device Dell XPS 13 Operating System Windows 10 My Question or Issue Problem occurs from time to time. Sometimes there is no problem during 2-3 days. so...
2018-08-30 12:15:41 PM
2018-08-30 2:17:51 PM
Loxer
Community Legend
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Desktop Client Not Displaying Subfolders

PremiumOn the desktop client when i select a folder i see all the playlists in it, like so: But when subfolders are in there too then it dosent display anything, like so:It used to display all playlists and subfolders.Please Help!

gesticulador
Gig Goer
Premium On the desktop client when i select a folder i see all the playlists in it, like so: But when subfolders are in there too then it dosent display anything, like so: It used to...
2018-08-30 9:06:59 AM
2018-08-30 1:47:32 PM
colake
Regular
618 Views
2 replies
1 likes
bug
subfolders

618 Views
2 replies
1 likes

Superuser Contribution Search bar not evaluating correctly

This issue happens on desktop (windows 10), android app and web spotify. If you were to input a resource on the bar, the term will not get evaluated, resulting in: 'No results found for "spotify:album:0WKeD3HWbimSq1MjE23htS"' On the desktop version y...

tomaswolf
Newbie
This issue happens on desktop (windows 10), android app and web spotify. If you were to input a resource on the bar, the term will not get evaluated, resulting in: 'No results found for "spo...
2018-08-22 4:49:09 PM
2018-08-29 12:29:54 AM
Aimee_T
Roadie
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

Solved!!Superuser Contribution iTunes music won't play on Spotify

PlanPremiumCountry UKDevicePCOperating SystemWindows 10 My Question or Issue I have an itunes album of over 1000 songs saved to my pc from before I had Spotifty. All of this plays fine, however within Spotify when i go to play any song from my old co...

flipflop71
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I have an itunes album of over 1000 songs saved to my pc from before I had Spotifty. Al...
2018-08-29 2:42:12 AM
2018-08-29 12:27:32 AM
flipflop71
Casual Listener
4349 Views
3 replies
1 likes

4349 Views
3 replies
1 likes

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