Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
James335
Casual Listener
59382 Views
78 replies
27 likes

59382 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
rednblu
Roadie
82839 Views
278 replies
21 likes

82839 Views
278 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5857 Views
1 replies
6 likes

5857 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146175 Views
0 replies
26 likes
Mac
Windows

146175 Views
0 replies
26 likes

Queue from desktop doesn't sync to mobile; Songs playlist from mobile doesn't sync to desktop.

PlanPremiumCountryUnited StatesDevicesiPhone XPCOperating SystemsiOS 11.4.1 (8.4.**bleep**.787)Windows 10 (1.0.88.353.g15c26ea1 (Windows Store version)) My Question or IssueDuring the day I listen to Spotify on my phone, but have the Windows desktop ...

DrewGottlieb
Regular
Plan Premium Country United States Devices iPhone X PC Operating Systems iOS 11.4.1 (8.4.**bleep**.787) Windows 10 (1.0.88.353.g15c26ea1 (Windows Store version)) My Question or Issu...
2018-09-06 2:36:32 AM
623 Views
0 replies
5 likes

623 Views
0 replies
5 likes

The friend feed failed to load

PlanPremiumCountry TurkeyOperating SystemWindows 10 My Question or Issue Since yesterday, my friend feed has stopped working. It says ''the friend feed failed to load.'' I can use my radio and daily mix, therefore, my hosts file is clear. I cannot se...

tahirt71
Casual Listener
Plan Premium Country Turkey Operating System Windows 10 My Question or Issue Since yesterday, my friend feed has stopped working. It says ''the friend feed failed to load...
2018-09-04 10:37:50 AM
2018-09-05 12:27:57 AM
tahirt71
Casual Listener
844 Views
10 replies
1 likes

844 Views
10 replies
1 likes

[Music] Filter out Live Songs

PlanPremiumCountryUS DeviceallOperating Systemall My Question or Issue Is there a way to filter out live music from autoplay, and from artists' pages? I love live music at concerts and shows. The problem is, I don't enjoy recordings of live music whe...

mahermp1
Newbie
Plan Premium Country US Device all Operating System all My Question or Issue Is there a way to filter out live music from autoplay, and from artists' pages? I love&...
2018-09-05 10:27:42 PM
961 Views
0 replies
40 likes

961 Views
0 replies
40 likes

"Dieser Song kann nicht abgespielt werden"

PlanPremiumCountry GermanyDeviceComputerOperating SystemWindows 10 My Question or Issue Nach einigen Songs bekomme ich die Fehlermeldung "Dieser Song kann nicht abgespielt werden". Dann kann ich keinen Song mehr abspielen. Nach einem Neustart funktio...

lb9_m-szkuubp
Casual Listener
Plan Premium Country Germany Device Computer Operating System Windows 10 My Question or Issue Nach einigen Songs bekomme ich die Fehlermeldung "Dieser Song kann nicht a...
2018-09-05 4:40:12 PM
824 Views
0 replies
1 likes

824 Views
0 replies
1 likes

Can't play music from certain artist.

PlanPremiumCountryPolandOperating SystemWindows 10/Android My Question or IssueHello, I can't play any song by Pendulum band either on windows app, web player and my phone. What's strange if i try on another account it works.

WooleS
Regular
Plan Premium Country Poland Operating System Windows 10/Android My Question or Issue Hello, I can't play any song by Pendulum band either on windows app, web player and my phone. ...
2018-09-05 3:16:06 PM
218 Views
0 replies
0 likes

218 Views
0 replies
0 likes

Crossfade not working?

PlanPremiumCountry UKDeviceDesktop PC, playing through various Sonos speakersOperating SystemWindows 10 My Question or IssueA few months ago Crossfade was working perfectly for me when switched on through Spotify settings on the desktop PC, but now i...

JenBot
Casual Listener
Plan Premium Country UK Device Desktop PC, playing through various Sonos speakers Operating System Windows 10 My Question or Issue A few months ago Crossfade was workin...
2018-09-05 1:11:43 PM
572 Views
0 replies
3 likes

572 Views
0 replies
3 likes

Windows 10 App Cant play the current song

PlanPremiumCountry Uk Device(HP EliteBook)Operating System(windows 10 ) My Question or Issue since upgrading my system spotify has started pausing the end of songs and saying cant play the current song in a blue banner along the top. This seems to be...

AndrewDuncan14
Newbie
Plan Premium Country Uk Device (HP EliteBook) Operating System (windows 10 ) My Question or Issue since upgrading my system spotify has started pausing the end of s...
2018-09-05 12:36:39 PM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

My friend feed "failed to load"

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueMy friends feed isn't showing. I've tried searching around the spotify community looking for solutions, and tried a couple of them, but they haven't seemed to work. I ...

krispytoast107
Newbie
Plan Free Country United States Device PC Operating System Windows 10 My Question or Issue My friends feed isn't showing. I've tried searching around the spotify community looking fo...
2018-09-05 4:10:08 AM
2018-09-05 9:52:15 AM
Nico
Community Legend
269 Views
1 replies
0 likes

269 Views
1 replies
0 likes

Window shows low volume but sounds good enough Windows 10 PC

Hello! Firstly i apologize for my broken english language,i will try to explain the situtation i am in.I am premium member and everything was good 'till now.I am a live streamer on twitch.tv and i always play music in the background but after i ended...

StanicEnemy
Regular
Hello! Firstly i apologize for my broken english language,i will try to explain the situtation i am in.I am premium member and everything was good 'till now.I am a live streamer on ...
2018-09-05 1:39:19 AM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

My playlists won’t show on other profiles

My Question or IssueMy playlists, which are public just like my profile, are followed by some friends. However, the playlist won’t show on any of my friends’ profile. Why is that? Furthermore, some playlists I follow show up on my profile, and some d...

Marwaltoe
Newbie
My Question or Issue My playlists, which are public just like my profile, are followed by some friends. However, the playlist won’t show on any of my friends’ profile. Why is that? Furthermore, s...
2018-09-04 7:43:46 PM
2018-09-04 12:26:19 AM
Nico
Community Legend
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

My spotify won't play in offline mode PC

I Have an HP Spectre laptop with spotify installed. I can download songs fine and play them when im online but I have a premium account and whenever I go onto "offline mode" all my songs show as unavailable. Like theyre faded out and i can't play the...

Paris2609
Newbie
I Have an HP Spectre laptop with spotify installed. I can download songs fine and play them when im online but I have a premium account and whenever I go onto "offline mode" all my songs show as unav...
2017-10-24 10:55:37 PM
2018-09-04 10:02:31 PM
Luke
Spotify Star
1417 Views
1 replies
0 likes

1417 Views
1 replies
0 likes

Facebook friends not showing

PlanPremiumCountry TurkeyDeviceWindows PCOperating SystemWindows 10 My Question or Issue Hi. I was linked my Facebook account to my spotify account once and then i unlinked it. Now i've linked them again. But this time , no friends shown in "FIND FRI...

momoo
Newbie
Plan Premium Country Turkey Device Windows PC Operating System Windows 10 My Question or Issue Hi. I was linked my Facebook account to my spotify account once and...
2018-09-04 7:41:41 PM
328 Views
0 replies
0 likes

328 Views
0 replies
0 likes

Can't stream music

PlanFree/PremiumCountry Device Operating SystemWindos 7 Professional My Question or IssueI can't stream music anymore. It was always fine but now every song will be skipped and can't be played. Pleas fix that. The info at the top was : ¨Spotify can n...

ShokZxTeCHnO
Newbie
Plan Free/Premium Country Device Operating System Windos 7 Professional My Question or Issue I can't stream music anymore. It was always fine but now every song will be...
2018-09-04 4:24:39 PM
490 Views
0 replies
1 likes

490 Views
0 replies
1 likes

Blank Now Playing Window

PlanPremium Operating System Windows My Question or Issue Is there a way to clear the now playing window (leave it blank) until you play something new? Do u have to clear a cache or something? If I try to clear it it always finds something to play, e...

DennyEMufc
Roadie
Plan Premium Operating System Windows My Question or Issue Is there a way to clear the now playing window (leave it blank) until you play something new? Do u have to ...
2018-09-04 4:03:14 PM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Whats the last build before the new design?

PremiumCountry My Question or Issue Anyone know the last build number before it changed to the current design please?

DennyEMufc
Roadie
Premium Country My Question or Issue Anyone know the last build number before it changed to the current design please?
2018-09-04 3:58:19 PM
225 Views
0 replies
0 likes

225 Views
0 replies
0 likes

Delete Play Que/ History?

My Question or Issue If you just want a clean start, can we manually clear the play Que and play history? When you highlight it you don't get the options to delete it?

DennyEMufc
Roadie
My Question or Issue If you just want a clean start, can we manually clear the play Que and play history? When you highlight it you don't get the options to delete it?
2018-09-04 3:54:13 PM
383 Views
0 replies
0 likes

383 Views
0 replies
0 likes

Desktop app crashes

PlanPremiumCountry USADeviceDell XPS 13Operating SystemWindows 10 Ver 1803/ 17134.228Spotify Ver 1.0.88.353.g15c26ea1 My Question or IssueProblem occurs from time to time. Sometimes there is no problem during 2-3 days. sometimes it happens every 30 m...

Veniamin_Shuler
Casual Listener
Plan Premium Country USA Device Dell XPS 13 Operating System Windows 10 Ver 1803/ 17134.228 Spotify Ver 1.0.88.353.g15c26ea1 My Question or Issue Problem occurs f...
2018-09-04 3:34:39 PM
277 Views
0 replies
2 likes

277 Views
0 replies
2 likes

Maps not displayed

PlanPremiumCountryNetherlands DeviceLaptopOperating SystemWindows 10 My Question or IssusIf there is a map in a map the right side is not showing up. It is completly blank. This is a isseu sind a comple of months before it worked correctly. Can this ...

Jeroen13
Casual Listener
Plan Premium Country Netherlands Device Laptop Operating System Windows 10 My Question or Issus If there is a map in a map the right side is not showing up. It is completly...
2018-09-02 8:28:14 PM
2018-09-04 1:30:22 PM
colake
Regular
512 Views
6 replies
1 likes

512 Views
6 replies
1 likes

Old playlist as default on startup

PlanFree/PremiumCountry NetherlandsDevicePCOperating SystemWindows 10 My Question or Issue When I startup my PC, Spotify starts up automatically. When I press the play button on my keyboard it starts with a playlist of which I deleted a lot of songs ...

Harlequin420
Newbie
Plan Free/Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue When I startup my PC, Spotify starts up automatically. When I press the p...
2018-09-04 11:58:40 AM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

How to disable videos?

Hello, Doesn't matter what I do, after 1 or 2 songs in my loved Hot Country playlist(and various more playlists), music stops because it hits a video that "we're not able to play this video in your current location" Not only that, I can't copy the wh...

Kirill6
Casual Listener
Hello, Doesn't matter what I do, after 1 or 2 songs in my loved Hot Country playlist(and various more playlists), music stops because it hits a video that "we're not able to play this video ...
2018-09-04 9:06:37 AM
2018-09-04 10:44:32 AM
Loxer
Community Legend
10148 Views
1 replies
7 likes

10148 Views
1 replies
7 likes

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