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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80806 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

773965 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17459 Views

17 replies

5 likes

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  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2766 Views

0 replies

4 likes

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Quicker way to add individual songs to a playlist?

PlanPremium DeviceDesktop, Windows 10 My Question or Issue I want to add a bunch of songs to the same playlist. These are always single songs, so I can't just drag and drop multiple songs into the playlist I want. Is there a shortcut of some sort bec...

Newbie

Plan Premium   Device Desktop, Windows 10   My Question or Issue  I want to add a bunch of songs to the same playlist. These are always single songs, so I can't just drag and dr...

DennyEMufc

Roadie

2307 Views

2 replies

0 likes

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Spotify doesn't play any sound at all

Plan: FreeCountry: USA Device: Lenovo G50-80 laptopOperating System: Windows 10 Home I'm not sure what caused/changed before this happened, although it might have been an automated update.Spotify doesn't play any sound at all. I've tried speakers, bl...

Casual Listener

Plan: Free Country: USA   Device: Lenovo G50-80 laptop Operating System: Windows 10 Home   I'm not sure what caused/changed before this happened, although it might have been an automa...

MaximusMidnight

Casual Listener

570 Views

2 replies

0 likes

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YOUR LIBRARY's Albums includes singles

DeviceMotorola G5 Plus, Samsung s9 laptopOperating SystemAndroid nougat, Windows 10 My Question or Issue On pc singles show up in YOUR LIBRARY's Albums, even when I click 'Saved Albums Only'. I don't want to see them. This is not so in android app. P...

Casual Listener

Device Motorola G5 Plus, Samsung s9 laptop Operating System Android nougat, Windows 10   My Question or Issue  On pc singles show up in YOUR LIBRARY's Albums, even when I click 'Saved...

343 Views

0 replies

0 likes

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Superuser Contribution This year, why must I log in each time i start spotify?

Recently, as in some time in the last 4 months, Spotify requests me to login each time i start the program. This is no good, as i move from place to place and dont have internet access. Im in the remote jungle. It wasnt always like this, is this an i...

Regular

Recently, as in some time in the last 4 months, Spotify requests me to login each time i start the program. This is no good, as i move from place to place and dont have internet access. Im in the rem...

Jemi

Spotify Legend

1576 Views

6 replies

0 likes

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Superuser Contribution Wrong song playing on Windows 10 Spotify

I noticed yesterday one song in my library when played on Windows desktop Spotify ends up playing another song from my library. This happens in any of my playlists for this song and even if I search for the song and play it from the artists page. I h...

Casual Listener

I noticed yesterday one song in my library when played on Windows desktop Spotify ends up playing another song from my library. This happens in any of my playlists for this song and even if I search ...

Jemi

Spotify Legend

1013 Views

3 replies

0 likes

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Superuser Contribution Songs appearing greyed out, but are playable.

PlanPremiumCountry CanadaDevice(Desktop) Operating System (Windows 10) My Question or IssueI've noticed that on my desktop random songs are greyed out in offline mode like that cannot be played in Canada. However, whenever I go online they play fine....

Casual Listener

Plan Premium Country  Canada Device (Desktop)  Operating System  (Windows 10)    My Question or Issue I've noticed that on my desktop random songs are greyed out in...

Jemi

Spotify Legend

1064 Views

3 replies

0 likes

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Not Available

On the Spotify desktop app, it doesn't show the Daily Mix, Recommended or Discover Weekly playlist. It also says ''Daily Mix not available offline.'' What does that mean?

Casual Listener

On the Spotify desktop app, it doesn't show the Daily Mix, Recommended or Discover Weekly playlist. It also says ''Daily Mix not available offline.'' What does that mean?

Loxer

Community Legend

496 Views

4 replies

0 likes

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I want to open spotify, but it stays in that circle and does not open the program

PlanPremiumCountry BolviaDevice(Lenovo 80KY)Operating System(Windows 10) My Question or Issue Recently I downloaded the program spotify for PC, it turns out that it does not open, try other versions and nothing does not want to open the program, my o...

Casual Listener

Plan Premium Country  Bolvia Device (Lenovo 80KY) Operating System (Windows 10)   My Question or Issue  Recently I downloaded the program spotify for PC, it turns out that it...

Pixshoot

Casual Listener

491 Views

2 replies

0 likes

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  • 2 replies
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Playlists missing from Windows app, but show in Android

PlanPremium FamilyCountry USA DeviceDell PC ~2016 vintageOperating SystemWindows 10 My Question or IssueI have a lot of playlists. I organize them into folders, and subfolders, and sub-sub-folders, alphabetically. e.g. "ABC" --> "A" --> "AC/DC" --> "...

Casual Listener

Plan Premium Family Country  USA  Device Dell PC ~2016 vintage Operating System Windows 10   My Question or Issue I have a lot of playlists.  I organize them into folder...

313 Views

0 replies

0 likes

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Scrollbar problem

Hi, when i listen an track in browser on Spotify, the scrollbar appears and disappears, it can be seen in video https://streamable.com/rzwf2 does anyone know how to fix it?

Regular

Hi, when i listen an track in browser on Spotify, the scrollbar appears and disappears, it can be seen in video https://streamable.com/rzwf2 does anyone know how to fix it?

DaniStefan666

Regular

561 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify Stops Randomly

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo Windows Operating SystemWindows 10 (Version 1709, OS build 16299.665)My Question or IssueI listen to Spotify on my PC at work. I have noticed that when I place my Note 8 on...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android Oreo  Windows Operating System Windows 10 (Version 1709, OS build 16299.665) My Question or Is...

Sebasty

Community Legend

372 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Plays song even when it's been removed from the playlist

Hi, I have created a playlist that me and my colleagues play at the office, list list get added to and also a few removals since everyone need to like the music. The problem is that it keeps playing songs even after they have been removed from the pl...

Regular

Hi, I have created a playlist that me and my colleagues play at the office, list list get added to and also a few removals since everyone need to like the music. The problem is that it keeps playing ...

Sebasty

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Daily Mix present on mobile, present but empty on web, not present at all on desktop

PlanFreeCountryUSDeviceDell XPS 15 9560, moto x4Operating SystemWindows 10 (running from installed application, not UWP/Windows store app), Android 8.1.0 My Question or IssueDaily Mixes have appeared on my phone ever since I got my account, even befo...

Regular

Plan Free Country US Device Dell XPS 15 9560, moto x4 Operating System Windows 10 (running from installed application, not UWP/Windows store app), Android 8.1.0   My Question or Issue ...

Sebasty

Community Legend

827 Views

6 replies

1 likes

  • 827 Views
  • 6 replies
  • 1 likes

Can't play local files they're "unavailable"

PlanFree/PremiumCountry New ZealandDeviceDesktopOperating SystemWindows 10 My Question or Issue My local files suddenly can't be played anymore. It keeps telling me to import it when I already have. and the location hasn't been changed.

Regular

Plan Free/Premium Country  New Zealand Device Desktop Operating System Windows 10   My Question or Issue  My local files suddenly can't be played anymore. It keeps telling me...

comic_sans

Regular

504 Views

2 replies

1 likes

  • 504 Views
  • 2 replies
  • 1 likes

Can't download spotify - Can't connec to windows store

PlanPremiumCountryUSA DeviceMIcrosoft SurfaceOperating SystemWindows 10) My Question or IssueWhen I go to download the spotify app, the website sends me to the windows store and it pops up saying "The address wasn’t understoodFirefox doesn’t know how...

Newbie

Plan Premium Country USA   Device MIcrosoft Surface Operating System Windows 10)   My Question or Issue When I go to download the spotify app, the website sends me to the windows...

Billy-J

Spotify Star

367 Views

1 replies

0 likes

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  • 1 replies
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Skins for the player

I'm using the latest player (1.0391.183). Just wanted to ask if there are any light skins available for this player. Looking at that black screen with the white letters is killing my eyes. I've actually gone so far as to cancel my premium service bec...

Regular

    I'm using the latest player (1.0391.183).  Just wanted to ask if there are any light skins available for this player.  Looking at that black screen with the white letters ...

Jollygood

Regular

1690 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! [Desktop] Daily Mixes not available

Plan - PremiumCountry - GermanyDevice - Windows 10 Laptop My Question or IssueSince a while, my daily mixes disappeared from my spotify desktop player. They are still available on my android app and in the web player. The complete Tab "Featured" is m...

Casual Listener

Plan - Premium Country - Germany Device - Windows 10 Laptop   My Question or Issue Since a while, my daily mixes disappeared from my spotify desktop player. They are still available on my a...

Olli6

Casual Listener

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Disliked Songs from Previous Week Display for Current Week for Release Radar

PlanPremiumCountryCanadaDeviceMicrosoft Surface Pro 4Operating SystemWindows 10 My Question or IssueI love that you guys added the like/dislike option for Release Radar and Discover Weekly but there is an issue with it. I'm not sure if this issue is ...

Casual Listener

Plan Premium Country Canada Device Microsoft Surface Pro 4 Operating System Windows 10   My Question or Issue I love that you guys added the like/dislike option for Release Radar and D...

drottnar

Casual Listener

367 Views

1 replies

3 likes

  • 367 Views
  • 1 replies
  • 3 likes

can't turn off publishing my activity in spotify

PlanPremiumCountry HungaryOperating SystemWindows 10My Question or Issue Spotify keeps turning on the "publishing my activity on Spotify" feature in the most recent version of Spotify on Windows 10, on PC and and on notebook. If I turn it off, next t...

Casual Listener

Plan Premium Country  Hungary Operating System Windows 10 My Question or Issue  Spotify keeps turning on the "publishing my activity on Spotify" feature in the most recent version of...

fonchi

Newbie

856 Views

2 replies

2 likes

  • 856 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't listen to locally uploaded music

PlanPremium Operating SystemWindows 10 I'm trying to listen to my own music in spotify, this is something I've done before a few months ago with the Local Files options to listen to some games' OST's and it worked. However now, it appears that I'm un...

Casual Listener

Plan Premium     Operating System Windows 10   I'm trying to listen to my own music in spotify, this is something I've done before a few months ago with the Local Files opt...

W01Fi3

Casual Listener

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes