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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11481 Views

105 replies

47 likes

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  • 105 replies
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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1299 Views

15 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3169 Views

38 replies

2 likes

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  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8923 Views

0 replies

4 likes

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[Windows] Universal App for Windows 10 (UWP)

PlanPremiumCountry USADeviceDesktop PCOperating SystemWindows 10 My Question When I click the icon to open Spotify, it immediately begins an update, but it gets hung up and never finishes. Rebooting doesn’t help.

Casual Listener

Plan Premium Country  USA Device Desktop PC Operating System Windows 10   My Question  When I click the icon to open Spotify, it immediately begins an update, but it gets hun...

Soundofus

Community Legend

1111 Views

1 replies

0 likes

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Solved!!Superuser Contribution Where is Autoplay?

Hi, i recently noticed that my playlists keep repeating themselves once they have reached their last songs. Usually Spotify just continued playing similar music which I really liked. I am using the desktop App on my PC and the "AutoPlay" feature in t...

Regular

  Hi,   i recently noticed that my playlists keep repeating themselves once they have reached their last songs.  Usually Spotify just continued playing similar music which I really ...

KilnTyme

Newbie

16981 Views

20 replies

13 likes

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  • 20 replies
  • 13 likes

Spotify kills my audio device

I'm on Win 10 and my audio device is an M-Audio ProjectMix. I have Spotify premium. My problem is that every time I use Spotify I get to play about one playlist then when I try to play another playlist my audio device has died. The only way to revive...

Casual Listener

  I'm on Win 10 and my audio device is an M-Audio ProjectMix. I have Spotify premium. My problem is that every time I use Spotify I get to play about one playlist then when I try to play a...

Sebasty

Community Legend

2264 Views

1 replies

0 likes

audio interface crash
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Found bad sound in the song

PlanPremiumCountry ThailandDevicePCOperating SystemWindows 10 My Question or IssueI found this song sound so much terrible spotify:track:5p5QD9FFUGe2cGWH6tVssdEven youtube is betterhttps://www.youtube.com/watch?v=p5-FfIEXfSY Can I report to spotify f...

Newbie

Plan Premium Country  Thailand Device PC Operating System Windows 10   My Question or Issue I found this song sound so much terrible  spotify:track:5p5QD9FFUGe2cGWH6tVssd E...

Sebasty

Community Legend

533 Views

1 replies

0 likes

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  • 1 replies
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Spotify web não abre

Olá. Eu tento acessar o spotify web mas ele simplesmente não abre. Já abri ele pelo notebook para ver se acontecia a mesma coisa mas lá ele carregou normalmente. Aqui no chrome eu não consigo abrir, fica uma tela preta e não carrega nada. Já reloguei...

Casual Listener

  Olá. Eu tento acessar o spotify web mas ele simplesmente não abre. Já abri ele pelo notebook para ver se acontecia a mesma coisa mas lá ele carregou normalmente. Aqui no chrome eu não consigo...

1607 Views

0 replies

3 likes

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Daily mix mising from android app.

PlanFree/Premium My Question or Issue Hello.Yesterday my app was working just fine but today when I try to play some musix all my daily mix were gonne and i have nothing but black screen under 'home' button. I'll attach a screenshot as well. I have t...

Newbie

Plan Free/Premium   My Question or Issue  Hello. Yesterday my app was working just fine but today when I try to play some musix all my daily mix were gonne and i have nothing but black...

409 Views

0 replies

1 likes

  • 409 Views
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Phantom devices interrupting playback or playing without authorisation

PlanPremiumCountryPolandDeviceLaptop, PC, Android phone (HTC One M9 PCE)Operating SystemWindows 7, Windows 8.1, Android My Question or IssueFor the last couple weeks I have been having this problem: some random playlists including dance music (that I...

Regular

Plan Premium Country Poland Device Laptop, PC, Android phone (HTC One M9 PCE) Operating System Windows 7, Windows 8.1, Android   My Question or Issue For the last couple weeks I have b...

emperor_krk

Regular

1227 Views

4 replies

0 likes

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  • 4 replies
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Rush 10+ minutes greyed out on PC, but still playable on Android

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 7 My Question or Issue I've notice that Rush songs with more than 10 minutes are not playing on my computer. The other musics are still playable. This only happens on this device. If I try to pl...

Newbie

Plan Premium Country Brazil Device PC Operating System Windows 7   My Question or Issue  I've notice that Rush songs with more than 10 minutes are not playing on my computer. The ...

jedinja

Newbie

508 Views

1 replies

2 likes

  • 508 Views
  • 1 replies
  • 2 likes

Superuser Contribution Shutting down Windows without closing Spotify first resets current song

PlanPremiumDeviceDesktop PCOperating SystemWindows 10 x64 My Question or Issue Whenever I listen to songs and reboot or shutdown my PC without closing Spotify first, the current song is forgotten and reset and I may end up in a completely different p...

Regular

Plan Premium Device Desktop PC Operating System Windows 10 x64   My Question or Issue  Whenever I listen to songs and reboot or shutdown my PC without closing Spotify first, the cur...

s0m3guy

Regular

1963 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Recommended songs at the bottom of playlist doesn't change

PlanPremiumCountry - U.S DevicePCOperating SystemWindows 10 My Question or IssueIs there a reason that my recommended songs at the bottom of my playlist have never changed for almost a year? I have increased my playlist by about 30% in that time and ...

Newbie

Plan Premium Country - U.S   Device PC Operating System Windows 10  My Question or Issue Is there a reason that my recommended songs at the bottom of my playlist have never changed...

430 Views

0 replies

0 likes

  • 430 Views
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  • 0 likes

Solved!! Can't Play current song.

PlanPremiumCountryMalaysia Device(PC)Operating System(Windows 7) My Question or Issue My spotify is working perfectly fine on my OPPO phone. However, it's not able to work on my PC. Also, my OPPO has been off the internet grid for a week due to reaso...

Casual Listener

Plan Premium Country Malaysia  Device (PC) Operating System (Windows 7)   My Question or Issue  My spotify is working perfectly fine on my OPPO phone. However, it's not able ...

lazmanariff

Casual Listener

788 Views

1 replies

0 likes

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  • 1 replies
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help please

please help my spotify just started acting upi have tried signing in and out, turning the wifi on and off, and resetting chromei would blame my computer but i dropped only like three or two months ago and this just started happening this week

Newbie

please help my spotify just started acting up i have tried signing in and out, turning the wifi on and off, and resetting chrome i would blame my computer but i dropped only like three or two month...

338 Views

0 replies

0 likes

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FOLLOW artist option missing??????????

Free membership in Canada on Windows 10 PC Both the windows app and the web version on Mozilla do not have the option to follow an artist. It disappeared after an update and never came back. This happened a few months ago. I have a screen shot to sho...

Regular

Free membership in Canada on Windows 10 PC   Both the windows app and the web version on Mozilla do not have the option to follow an artist. It disappeared after an update and never came back....

eastonellis

Regular

1483 Views

2 replies

0 likes

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  • 2 replies
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No Spotify app on Samsung NU7022 Smart TV

PlanPremiumCountryBosnia and Herzegovina DeviceSamsung NU7022 Smart TV (Series 7)Operating SystemTIZENMy Question or IssueHi,I have a Samsung NU7022 Smart TV (TIZEN operating system) and I can't find the Spotify app on the app store even though Spoti...

Regular

Plan Premium Country Bosnia and Herzegovina  Device Samsung NU7022 Smart TV (Series 7) Operating System TIZEN My Question or Issue Hi, I have a Samsung NU7022 Smart TV (TIZEN oper...

782 Views

0 replies

0 likes

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Spotify switching playlists on its own

PlanPremiumCountry USADeviceDell LatitudeOperating SystemWindows 10 My Question or Issue When listening to Spotify on my work PC (Windows 10) it has started automatically changing playlists on its own...

Regular

Plan Premium Country  USA Device Dell Latitude Operating System Windows 10   My Question or Issue  When listening to Spotify on my work PC (Windows 10) it has started automat...

394 Views

0 replies

1 likes

  • 394 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't see my custom playlist art :(

PlanPremiumCountryUnited States DeviceLaptopOperating SystemWindows 10 My Question or IssueFor some reason my playlist art won't update whenever I upload it. I have restarted my spotify, reinstalled spotify and have tried several different image size...

Newbie

Plan Premium Country United States   Device Laptop Operating System Windows 10   My Question or Issue For some reason my playlist art won't update whenever I upload it. I have re...

Peter

Spotify Legend

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

Superuser Contribution Reorder Genres & Moods

It would be good to be able to reorder the Genres & Mood. Currently my top line is filled with Pop & Pride, which i both dislike a huge lot. Out of the first 3 rows theres only 3 or 4 items in total I have interest in. Considering spotify premium is ...

Regular

It would be good to be able to reorder the Genres & Mood. Currently my top line is filled with Pop & Pride, which i both dislike a huge lot. Out of the first 3 rows theres only 3 or 4 items i...

Peter

Spotify Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution App starting a song that I don't want when idle

PlanPremium Operating SystemWindows 8.1 My Question or Issue Everytime my app is idle for a couple minutes, it starts playing a song that I never selected and don't wanna hear. I'm used to leave it open when I'm doing another stuff on my pc and this ...

Regular

Plan Premium   Operating System Windows 8.1   My Question or Issue   Everytime my app is idle for a couple minutes, it starts playing a song that I never selected and don't wan...

Peter

Spotify Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist errors

PlanPremiumCountrySwedenDeviceiPhone 8 & PCOperating System(iOS 12.01 &Windows 10) My Question or Issue I have some problems that I were about to update med playlist.1. I'm not able to drag down och move up a track in my playlist. (On my PC)2. I'm no...

Roadie

Plan Premium Country Sweden Device iPhone 8 & PC Operating System (iOS 12.01 &Windows 10)   My Question or Issue  I have some problems that I were about to update med...

Peter

Spotify Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes