Announcements
We’re aware of some issues with the Support site right now! We'll keep you posted here.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

ConcertGuruJ

Visitor

23192 Views

10 replies

2 likes

  • 23192 Views
  • 10 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

904125 Views

540 replies

64 likes

  • 904125 Views
  • 540 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

45009 Views

40 replies

8 likes

  • 45009 Views
  • 40 replies
  • 8 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6183 Views

0 replies

4 likes

  • 6183 Views
  • 0 replies
  • 4 likes

Organize music by genre

I kept wracking my brain trying to figure out how to organize my music by genre until I realized that Spotify had gotten rid of the feature. I've read countless posts requesting this.... Why on earth? I recently decided to switch from Apple Music, bu...

Music Fan

I kept wracking my brain trying to figure out how to organize my music by genre until I realized that Spotify had gotten rid of the feature. I've read countless posts requesting this.... Why on earth...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
  • 0 likes

Superuser Contribution Find local songs in the Spotify database

PlanFreeCountry Canada Operating SystemWindows My Question or Issue I made a friend of mine a playlist, first through iTunes, and then I imported that playlist - and the songs in it - to Spotify. As it turns out, as almost all the songs are local son...

Newbie

Plan Free Country  Canada   Operating System Windows  My Question or Issue   I made a friend of mine a playlist, first through iTunes, and then I imported that playl...

darylfrompulse

Music Fan

4525 Views

7 replies

2 likes

  • 4525 Views
  • 7 replies
  • 2 likes

Moving a playlist OUT of a/ from folder

My Question or IssueHi. I have a few folders in my playlist-list. If I want to move a playlist out of a folder, back into the mainlist, what have I to do do make it done??? Is there any option like this?? Regards

Newbie

  My Question or Issue Hi. I have a few folders in my playlist-list. If I want to move a playlist out of a folder, back into the mainlist, what have I to do do make it done??? Is there any opt...

710 Views

0 replies

1 likes

  • 710 Views
  • 0 replies
  • 1 likes

What's new in 1.0.92.390.g2ce5ec7d?

 Spotify just updated to 1.0.92.390.g2ce5ec7d. Where's the change list?

Visitor

  Spotify just updated to 1.0.92.390.g2ce5ec7d. Where's the change list?

Soundofus

Community Legend

1113 Views

4 replies

0 likes

  • 1113 Views
  • 4 replies
  • 0 likes

Ubuntu device is taking over Spotify

Sinds a while my account has a device, on all my equipments such as iOs, windows etc...., called Ubuntu.I'ts always there and continues playing all the time. When I paused the music Ubuntu unpaused it by itself.When I'm playing on an other device and...

Newbie

Sinds a while my account has a device, on all my equipments such as iOs, windows etc...., called Ubuntu. I'ts always there and continues playing all the time. When I paused the music Ubuntu unpaused...

Sebasty

Community Legend

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error 17 Firewall / Can't change my country in profile

PlanFreeCountryCroatia DeviceHP LaptopOperating SystemWindows 10 My Question or Issue I have the error 17 everytime I try to login with my facebook credentials, I've tried EVERYTHING when it comes to solutions,although I found one regarding the count...

Newbie

Plan Free Country Croatia   Device HP Laptop Operating System Windows 10   My Question or Issue  I have the error 17 everytime I try to login with my facebook credentials, I...

Peter

Spotify Legend

701 Views

1 replies

0 likes

country
firewall
Profile information
  • 701 Views
  • 1 replies
  • 0 likes

Superuser Contribution Activity not showing up on friends feed

PremiumUnited KingdomSamsung Galaxy 7, Windows HP Envy, iPad Windows 8 Hi there, My activity doesn't show up on my friend's activity feed, yet I can see theirs. Is there a way to fix this issue? Thanks

Newbie

Premium United Kingdom Samsung Galaxy 7, Windows HP Envy, iPad  Windows 8   Hi there,   My activity doesn't show up on my friend's activity feed, yet I can see theirs. Is th...

Peter

Spotify Legend

740 Views

1 replies

0 likes

activity feed
Activity Feed Problem
  • 740 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Picture doesn't change

PlanPremiumCountry SwedenDeviceComputer (Home built)Operating SystemWindows 10 My Question or Issue When i change my playlists picture it doesn't change, And when i restart spotify it just resets my picture. Anyone know the answer?

Regular

Plan Premium Country  Sweden Device Computer (Home built) Operating System Windows 10   My Question or Issue  When i change my playlists picture it doesn't change, And when i...

Peter

Spotify Legend

811 Views

1 replies

0 likes

  • 811 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cant install spotify anymore

Hi, i uninstalled spotify, because i wasn't able to open it anymore (i thought it helps) ,but it wasn't really helpful. since i've uninstalled, i can't download it anymore.Everytime I try to download it in the Windows Store, it says there is a mistak...

Newbie

  Hi,  i uninstalled spotify, because i wasn't able to open it anymore (i thought it helps) , but it wasn't really helpful. since i've uninstalled, i can't download it anymore. Everytime...

Peter

Spotify Legend

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes

Song count

My Question or Issue:Hi everyone I am having an issue with my song count.As I am using both my phone and laptop for spotify I have noticed for my most used play list on my pc it will say I have 9,381 but on my phone it says I have 9,454 Can some plea...

Casual Listener

   My Question or Issue:Hi everyone I am having an issue with my song count.As I am using both my phone and laptop for spotify I have noticed for my most used play list on my pc it will sa...

552 Views

0 replies

1 likes

  • 552 Views
  • 0 replies
  • 1 likes

Videos only sometimes available

PlanFreeCountry United StatesDeviceCustom PCOperating SystemWindows 10 pro My Question or Issue I'm having an issue with my account not playing videos, i'm getting the error message, "We're not able to play this video in your current location." This ...

Newbie

Plan Free Country  United States Device Custom PC Operating System Windows 10 pro   My Question or Issue   I'm having an issue with my account not playing videos, i'm gettin...

346 Views

0 replies

2 likes

  • 346 Views
  • 0 replies
  • 2 likes

Solved!! failure to import songs

PlanFreeCountryHonduras Operating SystemWindows 10 My Issue: I have a problem about importing music to my playlists. Over time artists hide their albums being denied their reproduction, the songs I could recover them by importing them with the discs ...

Casual Listener

Plan Free Country Honduras   Operating System Windows 10   My Issue:   I have a problem about importing music to my playlists. Over time artists hide their albums being denie...

mssuro1

Casual Listener

1205 Views

2 replies

1 likes

  • 1205 Views
  • 2 replies
  • 1 likes

Song dissapear from album.

Hi there, the song "Sing About Me, Im dying of Thrist" from album good kid m.a.a.d city is not available, when yesterday i can play the song like ever. Im from Argentina and use spotify in Windows10. thanks ! PS: attached screen from the album and so...

Newbie

  Hi there, the song "Sing About Me, Im dying of Thrist" from album good kid m.a.a.d city is not available, when yesterday i can play the song like ever. Im from Argentina and use spotify in Wi...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Local Files no Longer Syncing With Unplayable Albums on Spotify

PlanPremiumCountryUSADeviceHP Omen Gaming PCOperating SystemWindows 10 My Question or IssueRecently, I began to notice that none of my local files that I have on my computer are playable in my playlists (I included a screenshot of what I am seeing). ...

Casual Listener

Plan Premium Country USA Device HP Omen Gaming PC Operating System Windows 10   My Question or Issue Recently, I began to notice that none of my local files that I have on my computer ...

794 Views

0 replies

2 likes

greyed out
local files
unplayable
  • 794 Views
  • 0 replies
  • 2 likes

Solved!! Friend Activity and Daily Mix

PlanPremiumCountry United StatesDeviceHomebuilt Windows 10 PCOperating SystemWindows 10 My Question or Issue The daily mix and friend activity tabs don't work or display on my desktop client; however, when I force the desktop client to play my daily ...

Casual Listener

Plan Premium Country  United States Device Homebuilt Windows 10 PC Operating System Windows 10   My Question or Issue  The daily mix and friend activity tabs don't work or di...

Headcase0

Casual Listener

1967 Views

4 replies

0 likes

  • 1967 Views
  • 4 replies
  • 0 likes

UI display issues

Operating SystemWindows 10 My Question or Issue The track duration is not displaying correctly. This is especially apparent when viewing track over an hour long such as podcasts. Doing things sesizing the window and hiding the friends panel does not ...

Regular

    Operating System Windows 10   My Question or Issue  The track duration is not displaying correctly. This is especially apparent when viewing track over an hour long such...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Solved!! Selecting sorted search results bug

Hi, while searching for songs I came across the following bug I'm experiencing:1) Search for any song and then click on "Songs". Now a lists of songs shows up. For demonstration purposes, play the top song.2) Sort the search results by any criteria o...

Casual Listener

Hi, while searching for songs I came across the following bug I'm experiencing: 1) Search for any song and then click on "Songs". Now a lists of songs shows up. For demonstration purposes, play...

Noname8931

Casual Listener

1272 Views

2 replies

0 likes

bug
search results
sorting
  • 1272 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Playlist

PlanPremiumCountry United KingdomDeviceWindows DesktopOperating SystemWindows 10 My Question or Issue I've just check my playlist and the playing playlist and despite the actual playlist being approx 500 songs the played playlist is only about 60, wh...

Casual Listener

Plan Premium Country  United Kingdom Device Windows Desktop Operating System Windows 10   My Question or Issue  I've just check my playlist and the playing playlist and despi...

Vith

Casual Listener

783 Views

5 replies

0 likes

  • 783 Views
  • 5 replies
  • 0 likes

SD Card_Transferring Spoty

My 5 year and 5 month old HTC Facebook First phone passed away in the early hours of Sunday, October 21; and, I had to buy a new Moto g6 play phone today. So, I am currently downloading all of the songs that I saved in my spotify lists since 2017 unt...

Casual Listener

My 5 year and 5 month old HTC Facebook First phone passed away in the early hours of Sunday, October 21; and, I had to buy a new Moto g6 play phone today.   So, I am currently downloading all ...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Local files added to playlist but greyed out

PlanPremiumCountry USADevice(Windows 10 Laptop - 12GB RAM, SSD)Operating System(Windows 10) My Question or Issue I have music arrangement software (Finale) and created an arrangement of a classical piece. I exported it out to an MP3 file (this is NOT...

Newbie

Plan Premium Country  USA Device (Windows 10 Laptop - 12GB RAM, SSD) Operating System (Windows 10)   My Question or Issue  I have music arrangement software (Finale) and crea...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes