Announcements

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136985 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136985 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53221 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53221 Views
  • 0 replies
  • 33 likes

Radio and Daily Mix not loading

All of a sudden, my daily mix disappeared from my Spotify altogether...like it's not even there to click on or find or anything. What the heck! Has this happened to anyone else just now? Also, the radio doesn't seem to be loading either. It was all w...

  • Newbie
  • All of a sudden, my daily mix disappeared from my Spotify altogether...like it's not even there to click on or find or anything. What the heck! Has this happened to anyone else just now? Also, t...
  • Azimere
  • Casual Listener
  • 1711 Views
  • 2 replies
  • 11 likes
  • 1711 Views
  • 2 replies
  • 11 likes

Solved!! Always installation

I am using Spotify since years, first on my old PC under Windows Vista - now I've got a new one and Windows 10. The icon is still on my desktop, but every time that I open it, it has to be installed anew. Formerly it opened and at once was there. Wha...

  • Casual Listener
  • I am using Spotify since years, first on my old PC under Windows Vista - now I've got a new one and Windows 10. The icon is still on my desktop, but every time that I open it, it has to be installed ...
  • Tommy47
  • Casual Listener
  • 586 Views
  • 2 replies
  • 0 likes
  • 586 Views
  • 2 replies
  • 0 likes

find friends bar is blocking what my friends are listening to

I tried uninstalling and reinstalling, logging in and logging out, unfollowing and refollowing everyone through the banner, and hiding and unhiding the right side bar, but nothing's working. Opened spotify and the "find friends" banner/ad is blocking...

  • Casual Listener
  • I tried uninstalling and reinstalling, logging in and logging out, unfollowing and refollowing everyone through the banner, and hiding and unhiding the right side bar, but nothing's working.  O...
  • 236 Views
  • 0 replies
  • 2 likes
  • 236 Views
  • 0 replies
  • 2 likes

[Bug report] Playlist download switch graphical issue (GIF)

The switch overlays the sticky playlist header when scrolling: EDIT: only happens in "official" playlists by Spotify (such as song charts by country). They also don't get highlighted in the left navigation pane (green vertical bar is missing)

spotify.gif
  • Casual Listener
  • The switch overlays the sticky playlist header when scrolling:   EDIT: only happens in "official" playlists by Spotify (such as song charts by country). They also don't get highlighted i...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Solved!! Change Song Order on Playlist?

How do I change song order within a playlist?  (Desktop and Android)

  • Casual Listener
  • How do I change song order within a playlist?  (Desktop and Android)
  • HopperGoLightly
  • Casual Listener
  • 118839 Views
  • 13 replies
  • 1 likes
  • 118839 Views
  • 13 replies
  • 1 likes

Desktop keeps stopping tracks

Any idea why my spotify desktop keeps stopping tracks randomly? Sometimes they will restart if I hit play again, other times it just won't start again. Only seems to happen on desktop, it works fine on the app

  • Casual Listener
  • Any idea why my spotify desktop keeps stopping tracks randomly? Sometimes they will restart if I hit play again, other times it just won't start again. Only seems to happen on desktop, it works fine ...
  • LJB123
  • Casual Listener
  • 619 Views
  • 4 replies
  • 0 likes
  • 619 Views
  • 4 replies
  • 0 likes

Spotify won't play songs

The problem is quite simple. If I for exemple want to shuffle a certain playlist, I press shuffle but Spotify keeps picking different songs without playing them. It just goes down the list and at the end I get a notification that the songs I want to ...

  • Newbie
  • The problem is quite simple. If I for exemple want to shuffle a certain playlist, I press shuffle but Spotify keeps picking different songs without playing them. It just goes down the list and at the...
  • Sebasty
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Can only play one track at a time

Hi, When I click to play an album or playlist, the first track will play with no issues, but the rest do not follow on. I have to refresh the page between each one. Any ideas?Using web browser on my laptop - using Firefox.

  • Casual Listener
  • Hi, When I click to play an album or playlist, the first track will play with no issues, but the rest do not follow on. I have to refresh the page between each one. Any ideas? Using web browser on m...
  • Sebasty
  • Spotify Star
  • 873 Views
  • 5 replies
  • 1 likes
  • 873 Views
  • 5 replies
  • 1 likes

Autoplay enabled but not working

I have a Spotify Premium subscription and use it on my desktop with Windows 10 and an iPhone 6s. I have autoplay enabled on both devices and have closed out both completely, restarted, still doesn't work. I've disabled, closed, renabled (didn't work)...

  • Newbie
  • I have a Spotify Premium subscription and use it on my desktop with Windows 10 and an iPhone 6s.  I have autoplay enabled on both devices and have closed out both completely, restarted, still do...
  • user-removed
  • Not applicable
  • 3101 Views
  • 7 replies
  • 16 likes
  • 3101 Views
  • 7 replies
  • 16 likes

Songs starting from beginning of playlist

Anytime I go into a playlist and click on a song to play it just plays the song at the beginnning of the playlist. I have to hit the next button to move trough songs.Any reason why this is happening now?

  • Casual Listener
  • Anytime I go into a playlist and click on a song to play it just plays the song at the beginnning of the playlist. I have to hit the next button to move trough songs. Any reason why this is happenin...
  • 66pac
  • Casual Listener
  • 5790 Views
  • 14 replies
  • 0 likes
  • Windows
  • 5790 Views
  • 14 replies
  • 0 likes

Windows player isn't working

My player isn't working on my laptop: http://prntscr.com/j7beqfSong aren't recognized, and skip because of it.I'm not offline and my internet connection has no issues.I've also tried to log out and in again and even unistall the player and install it...

  • Newbie
  • My player isn't working on my laptop: http://prntscr.com/j7beqf Song aren't recognized, and skip because of it. I'm not offline and my internet connection has no issues. I've also tried ...
  • Sebasty
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Spotify Uninstallable (Equalify)

I dont know why exactly but im not able to un/reinstall Spotify after Equalify. Since the classic Close SpotifyGo to the Control Panel.Click Programs and Features.Select Spotify in the list and click uninstall.Follow the instructions on the screen.Do...

  • Newbie
  • I dont know why exactly but im not able to un/reinstall Spotify after Equalify. Since the classic   Close   Spotify Go to the Control Panel. Click Programs and Features. Sel...
  • 797 Views
  • 0 replies
  • 0 likes
  • 797 Views
  • 0 replies
  • 0 likes

Solved!! Half-Blue Dots in Podcast's List of Episodes

So, I've searched to find out what this symbol is and I've had no luck finding what the half-full blue dot is. It'd be really helpful, Spotify, if you'd include a legend on your website, in your help files, etc... OR, you know, give it a hover title,...

half-blue dot.png
  • Newbie
  • So, I've searched to find out what this symbol is and I've had no luck finding what the half-full blue dot is.  It'd be really helpful, Spotify, if you'd include a legend on your website, i...
  • Nico
  • Community Legend
  • 8250 Views
  • 1 replies
  • 3 likes
  • 8250 Views
  • 1 replies
  • 3 likes

Song keeps repeating

Spotify won't play a album or a playlist. After any song,randy crawford song will play. I had one song in my albums,and I deleted it., no matter some random song off that album starts playing. I can't figure out where to post this please help, some o...

  • Casual Listener
  • Spotify won't play a album or a playlist. After any song,randy crawford song will play. I had one song in my albums,and I deleted it., no matter some random song off that album starts playing. I can'...
  • Nico
  • Community Legend
  • 2597 Views
  • 1 replies
  • 2 likes
  • 2597 Views
  • 1 replies
  • 2 likes

Changes Do Not Stick (data sync issue?)

My single biggest complaint about the desktop app is that changes to playlists and user settings do NOT stick. I see them, but when I close the app (or log out and back in), the changes become undone and things go back to what they looked like before...

  • Roadie
  • My single biggest complaint about the desktop app is that changes to playlists and user settings do NOT stick. I see them, but when I close the app (or log out and back in), the changes become undone...
  • GaryLASQ
  • Regular
  • 297 Views
  • 2 replies
  • 1 likes
  • 297 Views
  • 2 replies
  • 1 likes

Android Note 5 shuffel want turn off

I have notice after an andrioid update I can not longer turn shuffel off on note 5, but I can on my IPAD I can touch the cross bars and turn off on my Ipad. I have cleared cashe on my andripid phone same issue can't turn off shuffel.

  • Regular
  • I have notice after an andrioid update I can not longer turn shuffel off on note 5, but I can on my IPAD I can touch the cross  bars and turn off on my Ipad. I have cleared cashe on my andripid ...
  • Guynraleigh
  • Regular
  • 273 Views
  • 5 replies
  • 0 likes
  • 273 Views
  • 5 replies
  • 0 likes

Playlist stuck on "waiting"

A playlist I am trying to download is stuck on "waiting This is my playlist for local files so i need to have it downloaded on the desktop app before I can download on my mobile

spot.PNG
  • Newbie
  • A playlist I am trying to download is stuck on "waiting   This is my playlist for local files so i need to have it downloaded on the desktop app before I can download on my mobile
  • Nico
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

Al momento de registrarme con el plan familiar todavia sigo siendo cuenta Free, además las personas que viven en mi hogar les pasa lo mismo, por favor responder a la brevedad ya que tampoco me funciona en Windows y me salen publicidad , atento a los ...

  • Newbie
  • Al momento de registrarme con el plan familiar todavia sigo siendo cuenta Free, además las personas que viven en mi hogar les pasa lo mismo, por favor responder a la brevedad ya que tampoco me funcio...
  • Julian
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Automatically skipping over songs and saying the songs aren't available

I am using spotify on a windows 10 laptop and have spotify premium. Whenever i try to play any song, it just skips over it. Nearly every time I open spotify, a message in a blue box appears at the top saying "This song is not available. If you have t...

  • Newbie
  • I am using spotify on a windows 10 laptop and have spotify premium. Whenever i try to play any song, it just skips over it. Nearly every time I open spotify, a message in a blue box appears at the to...
  • 204 Views
  • 0 replies
  • 1 likes
  • 204 Views
  • 0 replies
  • 1 likes

Spotify doesn't remember last song I was playing

Spotify is no longer remembering which song I was playing. Whenever I start Spotify, no song is selected. This is annoying since it forces me to go into the Spotify app and browse back to where I was, while I used to be able to just press play on my ...

  • Regular
  • Spotify is no longer remembering which song I was playing. Whenever I start Spotify, no song is selected. This is annoying since it forces me to go into the Spotify app and browse back to where I was...
  • 1234 Views
  • 0 replies
  • 44 likes
  • 1234 Views
  • 0 replies
  • 44 likes