Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84305 Views

40 replies

68 likes

  • 84305 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799218 Views

505 replies

64 likes

  • 799218 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24765 Views

26 replies

7 likes

  • 24765 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3112 Views

0 replies

4 likes

  • 3112 Views
  • 0 replies
  • 4 likes

Daily Mix present on mobile, present but empty on web, not present at all on desktop

PlanFreeCountryUSDeviceDell XPS 15 9560, moto x4Operating SystemWindows 10 (running from installed application, not UWP/Windows store app), Android 8.1.0 My Question or IssueDaily Mixes have appeared on my phone ever since I got my account, even befo...

Regular

Plan Free Country US Device Dell XPS 15 9560, moto x4 Operating System Windows 10 (running from installed application, not UWP/Windows store app), Android 8.1.0   My Question or Issue ...

Sebasty

Community Legend

857 Views

6 replies

1 likes

  • 857 Views
  • 6 replies
  • 1 likes

Can't play local files they're "unavailable"

PlanFree/PremiumCountry New ZealandDeviceDesktopOperating SystemWindows 10 My Question or Issue My local files suddenly can't be played anymore. It keeps telling me to import it when I already have. and the location hasn't been changed.

Regular

Plan Free/Premium Country  New Zealand Device Desktop Operating System Windows 10   My Question or Issue  My local files suddenly can't be played anymore. It keeps telling me...

comic_sans

Regular

513 Views

2 replies

1 likes

  • 513 Views
  • 2 replies
  • 1 likes

Can't download spotify - Can't connec to windows store

PlanPremiumCountryUSA DeviceMIcrosoft SurfaceOperating SystemWindows 10) My Question or IssueWhen I go to download the spotify app, the website sends me to the windows store and it pops up saying "The address wasn’t understoodFirefox doesn’t know how...

Newbie

Plan Premium Country USA   Device MIcrosoft Surface Operating System Windows 10)   My Question or Issue When I go to download the spotify app, the website sends me to the windows...

Billy-J

Spotify Star

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Skins for the player

I'm using the latest player (1.0391.183). Just wanted to ask if there are any light skins available for this player. Looking at that black screen with the white letters is killing my eyes. I've actually gone so far as to cancel my premium service bec...

Regular

    I'm using the latest player (1.0391.183).  Just wanted to ask if there are any light skins available for this player.  Looking at that black screen with the white letters ...

Jollygood

Regular

1722 Views

2 replies

0 likes

  • 1722 Views
  • 2 replies
  • 0 likes

Solved!! [Desktop] Daily Mixes not available

Plan - PremiumCountry - GermanyDevice - Windows 10 Laptop My Question or IssueSince a while, my daily mixes disappeared from my spotify desktop player. They are still available on my android app and in the web player. The complete Tab "Featured" is m...

Casual Listener

Plan - Premium Country - Germany Device - Windows 10 Laptop   My Question or Issue Since a while, my daily mixes disappeared from my spotify desktop player. They are still available on my a...

Olli6

Casual Listener

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Disliked Songs from Previous Week Display for Current Week for Release Radar

PlanPremiumCountryCanadaDeviceMicrosoft Surface Pro 4Operating SystemWindows 10 My Question or IssueI love that you guys added the like/dislike option for Release Radar and Discover Weekly but there is an issue with it. I'm not sure if this issue is ...

Casual Listener

Plan Premium Country Canada Device Microsoft Surface Pro 4 Operating System Windows 10   My Question or Issue I love that you guys added the like/dislike option for Release Radar and D...

drottnar

Casual Listener

374 Views

1 replies

3 likes

  • 374 Views
  • 1 replies
  • 3 likes

can't turn off publishing my activity in spotify

PlanPremiumCountry HungaryOperating SystemWindows 10My Question or Issue Spotify keeps turning on the "publishing my activity on Spotify" feature in the most recent version of Spotify on Windows 10, on PC and and on notebook. If I turn it off, next t...

Casual Listener

Plan Premium Country  Hungary Operating System Windows 10 My Question or Issue  Spotify keeps turning on the "publishing my activity on Spotify" feature in the most recent version of...

fonchi

Newbie

861 Views

2 replies

2 likes

  • 861 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't listen to locally uploaded music

PlanPremium Operating SystemWindows 10 I'm trying to listen to my own music in spotify, this is something I've done before a few months ago with the Local Files options to listen to some games' OST's and it worked. However now, it appears that I'm un...

Casual Listener

Plan Premium     Operating System Windows 10   I'm trying to listen to my own music in spotify, this is something I've done before a few months ago with the Local Files opt...

W01Fi3

Casual Listener

605 Views

3 replies

0 likes

  • 605 Views
  • 3 replies
  • 0 likes

Local files won't play on Android or Desktop, but plays fine on iOS

(Mirroring my thread in the Android section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine-on/m-p/4584750) PlanPremiumCountry USDeviceGalaxy S9+ (8.0,...

Gig Goer

(Mirroring my thread in the Android section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine-on/m-p/4...

clicheusername

Gig Goer

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Wrong songs being played - list of searched songs play in strange order when not in default order.

PlanPremiumCountry UKDeviceDesktop PC Operating Systemwin 7 My Question or Issue After searching for any song, when I sort the results (by title, artist or time), the song i click doesnt play, another song in the list is chosen, this also happens whe...

Regular

  Plan Premium Country  UK Device Desktop PC  Operating System win 7   My Question or Issue  After searching for any song, when I sort the results (by title, artis...

loggyboy

Regular

603 Views

2 replies

1 likes

  • 603 Views
  • 2 replies
  • 1 likes

Completely blank screen when trying to view spotify, which was previously working last week on same

Completely blank screen when trying to view spotify, which was previously working last week on same computer (windows) /wifi/browser (chrome).Have tried restarting laptop, refreshing, re-connecting to wifi...

Newbie

Completely blank screen when trying to view spotify, which was previously working last week on same computer (windows) /wifi/browser (chrome). Have tried restarting laptop, refreshing, re-connecti...

Loxer

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random song starts playing if idle too long.

So on windows 10, premium plan. Sometimes if nothing is playing on spotify, just sitting idle, songs start out of nowhere. Weird stuff that has almost no listens, Today an artist called Baczek started playing, then one called Wyspa, then one called G...

Newbie

 So on windows 10, premium plan.   Sometimes if nothing is playing on spotify, just sitting idle, songs start out of nowhere. Weird stuff that has almost no listens, Today an artist calle...

Guido

Spotify Legend

402 Views

1 replies

1 likes

  • 402 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problems with the random algorithm

PlanPremiumCountry IsraelDeviceDesktopOperating SystemWindows 10TLDRFirst period of time after adding songs to a playlist they are not randomized properly on desktop.My Question or IssueI made a playlist of a band I like called Axxis. The band releas...

Newbie

Plan Premium Country  Israel Device Desktop Operating System Windows 10 TLDR First period of time after adding songs to a playlist they are not randomized properly on desktop. My Quest...

Guido

Spotify Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with premium for family

I invited 2 people to my Premium for Family account. They received the email... (Removed Screenshot)However, they cannot create their own accounts. When they click on Accept Invitation they are taken to the login screen. I have never had the ability ...

Newbie

I invited 2 people to my Premium for Family account.  They received the email... (Removed Screenshot) However, they cannot create their own accounts.  When they click on Accept Invita...

Guido

Spotify Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution While on Spotify Desktop, it is appearing on mobile status bar

Hello. So basically anytime I listen to music on Spotify, i get to see the song that is currently playing on desktop in the status bar of my mobile phone (as I have Spotify installed with the same account being logged in). I can remove it from the st...

Casual Listener

    Hello.   So basically anytime I listen to music on Spotify, i get to see the song that is currently playing on desktop in the status bar of my mobile phone (as I have Spotify i...

Guido

Spotify Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Solved!! How to change the title of a playlist

PlanFreeCountry The NetherlandsDeviceHPOperating SystemWindows 8.1 My Question or Issue Hi,I have looked all over the internet and I can't find a thing about how to change the title of a playlist. So that's why I posted this message here. Anyway does...

Casual Listener

Plan Free Country  The Netherlands Device HP Operating System Windows 8.1   My Question or Issue  Hi, I have looked all over the internet and I can't find a thing about how ...

raviligthart-nl

Casual Listener

2024 Views

2 replies

0 likes

  • 2024 Views
  • 2 replies
  • 0 likes

Podcasts don't remember position (randomly)

From a couple of days I've noticed something bad about podcasts that I've didn't observe before. I listen to podcasts quite often. They are sometimes very long so I listen to them in few parts. And it was working perfectly. Podcasts were starting whe...

Regular

From a couple of days I've noticed something bad about podcasts that I've didn't observe before.   I listen to podcasts quite often. They are sometimes very long so I listen to them in few par...

Mchico

Newbie

20403 Views

27 replies

73 likes

  • 20403 Views
  • 27 replies
  • 73 likes

Superuser Contribution Daily Mix is different from smartphone

DeviceWindows laptop and Android smartphoneMy Question or Issue My Daily Mix on laptop and smartphone are completely different. This is the case for some long time. Since android update

Casual Listener

Device Windows laptop and Android smartphone My Question or Issue  My Daily Mix on laptop and smartphone are completely different. This is the case for some long time. Since android update

Benjissimo

Casual Listener

2823 Views

6 replies

7 likes

  • 2823 Views
  • 6 replies
  • 7 likes

More daily mixes on mobile than on desktop

On my windows 10 desktop, I can find only one daily mix called "Daily Mix 1." On my Android phone, I can see 3 daily mixes available.

Visitor

On my windows 10 desktop, I can find only one daily mix called "Daily Mix 1." On my Android phone, I can see 3 daily mixes available. 

Benjissimo

Casual Listener

1723 Views

4 replies

3 likes

  • 1723 Views
  • 4 replies
  • 3 likes

Solved!! Add artist hyperlinks to a Spotify playlist?

Hey Spotify fam! Is it possible to add hyperlinks to a Spotify playlist? I want to credit the newwest artist added to my playlist each week.

Composer

Hey Spotify fam!   Is it possible to add hyperlinks to a Spotify playlist? I want to credit the newwest artist added to my playlist each week. 

keepbouncing

Composer

1102 Views

4 replies

0 likes

  • 1102 Views
  • 4 replies
  • 0 likes