Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11486 Views

105 replies

47 likes

  • 11486 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1299 Views

15 replies

2 likes

Possible Bug
  • 1299 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3169 Views

38 replies

2 likes

  • 3169 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8924 Views

0 replies

4 likes

  • 8924 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Playlist errors

PlanPremiumCountrySwedenDeviceiPhone 8 & PCOperating System(iOS 12.01 &Windows 10) My Question or Issue I have some problems that I were about to update med playlist.1. I'm not able to drag down och move up a track in my playlist. (On my PC)2. I'm no...

Roadie

Plan Premium Country Sweden Device iPhone 8 & PC Operating System (iOS 12.01 &Windows 10)   My Question or Issue  I have some problems that I were about to update med...

Peter

Spotify Legend

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound stops and Interface becomes unresponsive Help

PlanPremiumCountry USDevicePC Desktop App/Windows StoreOperating SystemLatest Version on Windows 10 as of 10/19/18My Question or IssueSo when I start up Spotify and go to play my few songs in my main playlist it plays fine. Then sometime after the 4t...

Newbie

Plan Premium Country  US Device PC Desktop App/Windows Store Operating System Latest Version on Windows 10 as of 10/19/18 My Question or Issue So when I start up Spotify and go...

Peter

Spotify Legend

921 Views

1 replies

1 likes

  • 921 Views
  • 1 replies
  • 1 likes

Superuser Contribution Resizing the UI hides the track names

Hi,I've been a spotify user for years now.I just started using the win 10 application on a laptop. I noticed that on an artist's page with an "artist's selection widget", some window sizes cause the track names to be hidden before anything else. See ...

Casual Listener

Hi, I've been a spotify user for years now. I just started using the win 10 application on a laptop. I noticed that on an artist's page with an "artist's selection widget", some window sizes cause ...

Peter

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is broken

PlanPremiumCountryFinlandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I enable shuffle, it will draw the same songs to the playlist queue over and over again. If I delete everything from the queue, it will draw the same songs b...

Regular

Plan Premium Country Finland Device Desktop PC Operating System Windows 10   My Question or Issue When I enable shuffle, it will draw the same songs to the playlist queue over and over...

Peter

Spotify Legend

793 Views

1 replies

1 likes

  • 793 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to Play Song from Specific Playlists or Albums

PlanPremiumCountry SingaporeDeviceLaptopOperating SystemWindows 10 My Question or Issue Hi, I am unable to play songs from a specific album/artist as shown in the screenshot. May I ask is this due to regional restrictions or a error on my spotify app...

Newbie

Plan Premium Country    Singapore Device Laptop Operating System Windows 10   My Question or Issue  Hi, I am unable to play songs from a specific album/artist as shown ...

Lousan92

Composer

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Superuser Contribution songs removed from favourites still play

PlanFreeCountryCanada DevicepcOperating SystemWindows 8.1 My Question or IssueI play music mostly from my Favourites list, however I have noticed that when I deselect a song, and it no longer appears on the favourites list, it still plays. After some...

Casual Listener

  Plan Free Country Canada  Device pc Operating System Windows 8.1   My Question or Issue I play music mostly from my Favourites list, however I have noticed that when I des...

Peter

Spotify Legend

1257 Views

3 replies

0 likes

  • 1257 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Account and Email inconsistencies

So I tried to change my email used on my spotify account to my second email but it says that the email is in use. So, I tried to sign in to the 'account' on the second email using every password I could think of but it doesnt work. I then tried to re...

Visitor

So I tried to change my email used on my spotify account to my second email but it says that the email is in use. So, I tried to sign in to the 'account' on the second email using every password I co...

Peter

Spotify Legend

929 Views

1 replies

0 likes

Account
  • 929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filter full albums saved when browsing Your Library

When I browse Albums (in Your Library) I expect to only see the full albums I've saved, not the albums related to every single song I've saved individually. Having to browse thousands of albums that I don't recognize makes this an impossible task ins...

Casual Listener

When I browse Albums (in Your Library) I expect to only see the full albums I've saved, not the albums related to every single song I've saved individually. Having to browse thousands of al...

Peter

Spotify Legend

848 Views

1 replies

0 likes

album
Albums
Browse
filter
singles
Your Library
  • 848 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend Feed not updating correctly

PlanPremiumCountryUnited States DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows My Question or Issue My Friend Activity bar is not updating at a regular pace. I have read other posts saying it should be fixed, but mine is not.

Newbie

Plan Premium Country United States   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows   My Question or Issue   My Friend Activity bar is not upd...

Peter

Spotify Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updates to saving 'Favorite Songs'

Hello Everyone, So something that i find rather annoying with spotify is that when you save an album to your library all songs go straight into 'favorite songs', this is frustrating as a favorites list should only have a few of your top songs in ther...

Newbie

  Hello Everyone,   So something that i find rather annoying with spotify is that when you save an album to your library all songs go straight into 'favorite songs', this is frustrating ...

Peter

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Sort list of playlists alphabetically

My Question or IssuePlaylists seem to be added in an arbitrary order to the library, meaning once we have more than a dozen or so playlists (quite likely if like me you have been using Spotify for years) it becomes difficult and annoying to locate a ...

Newbie

My Question or Issue Playlists seem to be added in an arbitrary order to the library, meaning once we have more than a dozen or so playlists (quite likely if like me you have been using Spotify for ...

393 Views

0 replies

3 likes

  • 393 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify (Google "Bug")

PlanFreeCountryUnited StatesDeviceWindows (Chrome)Operating SystemWindows 10 My Question or IssueI found a bit of a strange "bug" when searching "spotify login" on Google.com. After a search for that query, underneath the listing for Spotify.com is t...

Newbie

Plan Free Country United States Device Windows (Chrome) Operating System Windows 10   My Question or Issue I found a bit of a strange "bug" when searching "spotify login" on Google.com...

Peter

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Duplicate Albums appearing and removing functionality.

PlanPremiumCountryUKDevice(Acer Aspire 5, Oneplus 3T, iPad 4th Gen)Operating System(Windows 10 Home, Android Oxygen OS, IOS 10.3.3) My Question or IssueOver the past year of using Spotify I have encountered the same issue that seems to crop up at lea...

Regular

  Plan Premium Country UK Device (Acer Aspire 5, Oneplus 3T, iPad 4th Gen) Operating System (Windows 10 Home, Android Oxygen OS, IOS 10.3.3)   My Question or Issue Over the ...

DennyEMufc

Roadie

1594 Views

3 replies

1 likes

  • 1594 Views
  • 3 replies
  • 1 likes

Album artwork

PlanFree/PremiumCountry U.S.DeviceHP Pavilion LaptopOperating SystemWindows 10 My Question or Issue The album artwork is no longer showing up on the bottom left whenever I listen to a song from a certain album (Be Here Now by Oasis) and it's only thi...

Casual Listener

Plan Free/Premium Country  U.S. Device HP Pavilion Laptop Operating System Windows 10   My Question or Issue  The album artwork is no longer showing up on the bottom left whe...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Music not syncing between devices

PlanStudent PremiumCountry United StatesDeviceDell Inspiron LaptopOperating SystemWindows 10 x64 My Question or Issue I have some local files on my desktop which I uploaded to a Spotify playlist. I got them to upload to my phone no issue. Now I'm try...

Casual Listener

Plan Student Premium Country  United States Device Dell Inspiron Laptop Operating System Windows 10 x64   My Question or Issue  I have some local files on my desktop which I ...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Lost Songs

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or Issue So, over 2000 songs have disappeared from my main playlist. My password is secure, I didnt delete them, I only have 1 account and i'm not account sharing. Any ideas how i ca...

Casual Listener

Plan Premium Country UK  Device PC Operating System Windows 10   My Question or Issue   So, over 2000 songs have disappeared from my main playlist.  My password is secu...

Billy-J

Spotify Star

4183 Views

8 replies

0 likes

  • 4183 Views
  • 8 replies
  • 0 likes

Multi-room group disappeared

I updated both the Alexa and Spotify apps and now my Alexa Multi-Room group no longer shows up or plays from Spotify on either iphone, PC or by telling Alexa to play on the "Everywhere" group.All Alexa devces are found and will all play individually....

Newbie

I updated both the Alexa and Spotify apps and now my Alexa Multi-Room group no longer shows up or plays from Spotify on either iphone, PC or by telling Alexa to play on the "Everywhere" group. All...

982 Views

0 replies

4 likes

  • 982 Views
  • 0 replies
  • 4 likes

Some radio stations always play the same list of songs

PlanPremiumCountryUSA DeviceAsus laptopOperating SystemWindows 10 My Question or Issue I have a few radio stations that play the same list of songs every time I listen to them, while other stations vary the song list every time I play them. Why is th...

Newbie

Plan Premium Country USA  Device Asus laptop Operating System Windows 10   My Question or Issue  I have a few radio stations that play the same list of songs every time I lis...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Album Art Has Disappeared...

I was just using Spotify as normal when all of a sudden the album art of the song I was listening to disappeared on the bottom left. I've tried changing songs and the album art just never seems to show anymore....I've already looked this up and some ...

Regular

I was just using Spotify as normal when all of a sudden the album art of the song I was listening to disappeared on the bottom left.   I've tried changing songs and the album art just never se...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes