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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

xanovich

Regular

15573 Views

114 replies

52 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2453 Views

16 replies

3 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5755 Views

40 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10071 Views

0 replies

4 likes

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Spotify can't find dbghelp.dll

When I try to start Spotify there's an Error stating "cannot find 'dbghelp.dll'. Please, re-install this application." I've tried it multiple times, tried older versions and also tried to put the file in myself, nothing worked. I use Windows 10 but t...

Newbie

    When I try to start Spotify there's an Error stating "cannot find 'dbghelp.dll'. Please, re-install this application."  I've tried it multiple times, tried older versions and al...

user-removed

Not applicable

1087 Views

1 replies

0 likes

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Lokale Dateien laden nicht auf das Handy

Falls jemand sich noch die Zähne an den lokalen Dateien ausgebissen hat, hier vielleicht die Lösung:Erst das Problem:Die lokalen Datein sind zwar auf dem Rechner und auch in Spotify gespeichert, lassen sich aber nicht auf das Handy laden. Alles ander...

Newbie

Falls jemand sich noch die Zähne an den lokalen Dateien ausgebissen hat, hier vielleicht die Lösung: Erst das Problem: Die lokalen Datein sind zwar auf dem Rechner und auch in Spotify gespeichert, ...

3947 Views

0 replies

1 likes

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Solved!!Superuser Contribution Add to queue not working on desktop

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue I'm not able to queue new songs for play. I'll right click to add to queue and Spotify will ignore my selection and go on playing whatever it had already queu...

Casual Listener

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue  I'm not able to queue new songs for play. I'll right click to add to queue an...

Rjcal

Casual Listener

18929 Views

53 replies

16 likes

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[Desktop] No Album Pictures

PlanFreeCountry- USA Device- Windows 8.1 LaptopOperating System My Question or Issue I updated to 1.0.93 and I notice in the very bottom left hand corner where the song information is, I no longer have a picture of the album the song appears on. I am...

Regular

Plan Free Country- USA   Device- Windows 8.1 Laptop Operating System   My Question or Issue  I updated to 1.0.93 and I notice in the very bottom left hand corner where the song...

499 Views

0 replies

1 likes

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Shazzam and Spofify no longer partners??

I recently matched a song with my Shazzam app. A note then popped up stating that Shazzam was moving to apple, and provided an option to move or delete my Shazzam account. Does this mean that soon, I will not be able to synch my shazzam tracks to Spo...

Newbie

I recently matched a song with my Shazzam app. A note then popped up stating that Shazzam was moving to apple, and provided an option to move or delete my Shazzam account.   Does this mean tha...

561 Views

0 replies

1 likes

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Android Local Files greyed out

PlanPremiumCountry DeviceSamsung S8+Operating SystemNougatMy Question or Issue I've put songs from my PC onto my playlist and I've done everything i can to get them to sync to my android but nothing works. they are just greyed out on my phone, they w...

Visitor

Plan Premium Country   Device Samsung S8+ Operating System Nougat My Question or Issue  I've put songs from my PC onto my playlist and I've done everything i can to get them to syn...

562 Views

0 replies

0 likes

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Solved!! Importing iTunes playlists?

I use iTunes to manage my music library, but I import my playlists into Spotify to listen from there. I've been doing this fine for quite a while. This week however, when I added new music to iTunes and tried to import the new playlists, the option w...

Regular

I use iTunes to manage my music library, but I import my playlists into Spotify to listen from there. I've been doing this fine for quite a while. This week however, when I added new music to iTunes ...

raspberrychucks

Newbie

70000 Views

30 replies

5 likes

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[Playlists] Sorting Options for List of Playlists

PlanFamilyCountry ArgentinaDevicePC, Cellphone, ChromecastOperating System Windows 7, Android My Question or IssueTengo una playlist, la ordeno alfabeticamente por título en la pc (en Android no puedo hacerlo o no encuentro el modo), le doy play desd...

Regular

Plan Family Country  Argentina Device PC, Cellphone, Chromecast Operating System  Windows 7, Android   My Question or Issue Tengo una playlist, la ordeno alfabeticamente...

472 Views

0 replies

0 likes

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Solved!! Why is it no longer possible to sort by clicking a headline after a search?

PlanPremium(Family)Country SwedenDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or IssueBefore the most recent update it was possible to sort search results by clicking the headlines. What i really want is to be able to search for the m...

Casual Listener

Plan Premium(Family) Country  Sweden Device Samsung Galaxy 8 Operating System Windows 10   My Question or Issue Before the most recent update it was possible to sort search result...

Jorzy

Casual Listener

1284 Views

2 replies

2 likes

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Issue with following artists

- PlanPremium- CountryBrazil- DeviceSony Xperia XA - Android 7.0- Operating SystemDell - Windows 10 - IssueWhen I follow or unfollow an artist using the computer, the change is only applied afer closing the app to open again. When I unfollow, on the ...

Newbie

- Plan Premium - Country Brazil - Device Sony Xperia XA - Android 7.0 - Operating System Dell - Windows 10   - Issue When I follow or unfollow an artist using the computer, the change ...

478 Views

0 replies

0 likes

artists
Windows 10
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Saying I'm Offline Constantly

I use a free plan, mainly because I listen to Spotify casually. I used to use it a while ago on my Samsung tablet, and I never had trouble with it. I downloaded it on my Windows 10 computer a couple of weeks ago. It was working fine for a while. Then...

Casual Listener

I use a free plan, mainly because I listen to Spotify casually. I used to use it a while ago on my Samsung tablet, and I never had trouble with it.   I downloaded it on my Windows 10 computer ...

Sebasty

Community Legend

710 Views

3 replies

0 likes

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Superuser Contribution Friend Feed not updating correctly

PlanPremiumOperating SystemWindows My Question or Issue Not really a serious bug, but if you're listening to artist A (let's say beethoven) and then queue up a song (let's say i'm blue (da ba dee)) by artist B (eiffel65), it'll show up in your friend...

Casual Listener

Plan Premium Operating System Windows   My Question or Issue  Not really a serious bug, but if you're listening to artist A (let's say beethoven) and then queue up a song (let's say i...

Guido

Spotify Legend

508 Views

1 replies

2 likes

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Superuser Contribution PSY - Gentleman

win7 psy gentleman dont opening but another all musics opening

Visitor

win7 psy gentleman dont opening but another all musics opening

Guido

Spotify Legend

2592 Views

1 replies

0 likes

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[Windows] Universal App for Windows 10 (UWP)

PlanPremiumCountry USADeviceDesktop PCOperating SystemWindows 10 My Question When I click the icon to open Spotify, it immediately begins an update, but it gets hung up and never finishes. Rebooting doesn’t help.

Casual Listener

Plan Premium Country  USA Device Desktop PC Operating System Windows 10   My Question  When I click the icon to open Spotify, it immediately begins an update, but it gets hun...

Soundofus

Community Legend

1137 Views

1 replies

0 likes

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Solved!!Superuser Contribution Where is Autoplay?

Hi, i recently noticed that my playlists keep repeating themselves once they have reached their last songs. Usually Spotify just continued playing similar music which I really liked. I am using the desktop App on my PC and the "AutoPlay" feature in t...

Regular

  Hi,   i recently noticed that my playlists keep repeating themselves once they have reached their last songs.  Usually Spotify just continued playing similar music which I really ...

KilnTyme

Newbie

17067 Views

20 replies

13 likes

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Spotify kills my audio device

I'm on Win 10 and my audio device is an M-Audio ProjectMix. I have Spotify premium. My problem is that every time I use Spotify I get to play about one playlist then when I try to play another playlist my audio device has died. The only way to revive...

Casual Listener

  I'm on Win 10 and my audio device is an M-Audio ProjectMix. I have Spotify premium. My problem is that every time I use Spotify I get to play about one playlist then when I try to play a...

Sebasty

Community Legend

2282 Views

1 replies

0 likes

audio interface crash
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Found bad sound in the song

PlanPremiumCountry ThailandDevicePCOperating SystemWindows 10 My Question or IssueI found this song sound so much terrible spotify:track:5p5QD9FFUGe2cGWH6tVssdEven youtube is betterhttps://www.youtube.com/watch?v=p5-FfIEXfSY Can I report to spotify f...

Newbie

Plan Premium Country  Thailand Device PC Operating System Windows 10   My Question or Issue I found this song sound so much terrible  spotify:track:5p5QD9FFUGe2cGWH6tVssd E...

Sebasty

Community Legend

553 Views

1 replies

0 likes

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Spotify web não abre

Olá. Eu tento acessar o spotify web mas ele simplesmente não abre. Já abri ele pelo notebook para ver se acontecia a mesma coisa mas lá ele carregou normalmente. Aqui no chrome eu não consigo abrir, fica uma tela preta e não carrega nada. Já reloguei...

Casual Listener

  Olá. Eu tento acessar o spotify web mas ele simplesmente não abre. Já abri ele pelo notebook para ver se acontecia a mesma coisa mas lá ele carregou normalmente. Aqui no chrome eu não consigo...

1704 Views

0 replies

3 likes

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Daily mix mising from android app.

PlanFree/Premium My Question or Issue Hello.Yesterday my app was working just fine but today when I try to play some musix all my daily mix were gonne and i have nothing but black screen under 'home' button. I'll attach a screenshot as well. I have t...

Newbie

Plan Free/Premium   My Question or Issue  Hello. Yesterday my app was working just fine but today when I try to play some musix all my daily mix were gonne and i have nothing but black...

419 Views

0 replies

1 likes

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Phantom devices interrupting playback or playing without authorisation

PlanPremiumCountryPolandDeviceLaptop, PC, Android phone (HTC One M9 PCE)Operating SystemWindows 7, Windows 8.1, Android My Question or IssueFor the last couple weeks I have been having this problem: some random playlists including dance music (that I...

Regular

Plan Premium Country Poland Device Laptop, PC, Android phone (HTC One M9 PCE) Operating System Windows 7, Windows 8.1, Android   My Question or Issue For the last couple weeks I have b...

emperor_krk

Regular

1252 Views

4 replies

0 likes

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