Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39229 Views
75 replies
26 likes

39229 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67303 Views
265 replies
21 likes

67303 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4703 Views
1 replies
6 likes

4703 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144691 Views
0 replies
26 likes
Mac
Windows

144691 Views
0 replies
26 likes

Desktop noise during the playback

PlanPremiumCountryBrazil Operating SystemWindows 10 My Question or IssueHi, at least two weeks past, the Spotify started to show a weird problem. During the playback, a noise is interrupting the transmission. I already check my computer and nothing i...

Raphael_Paula
Newbie
Plan Premium Country Brazil Operating System Windows 10 My Question or Issue Hi, at least two weeks past, the Spotify started to show a weird problem. During the playback, a nois...
2018-08-09 12:46:44 AM
2018-08-10 2:15:37 AM
user-removed
Not applicable
476 Views
1 replies
0 likes
bad transmission
noise

476 Views
1 replies
0 likes

Solved!! Spotify pauses song every 30 seconds

PlanPremiumCountry IrrelevantDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHey there everyone, so I've been having issues the past couple days. The problem is that my Spotify keeps pausing my music every 30 seconds or so. I have trie...

Mythiuz
Casual Listener
Plan Premium Country Irrelevant Device Desktop PC Operating System Windows 10 My Question or Issue Hey there everyone, so I've been having issues the past couple days. The prob...
2018-08-09 11:39:53 PM
2018-08-09 12:04:05 AM
Billy-J
Spotify Star
17820 Views
3 replies
0 likes

17820 Views
3 replies
0 likes

[ALL DEVICES/PLATFORMS] - Podcast playback resets whenever stopped.

This seems like a new bug. That started sometime around January. Whenever I pause, swap devices or do anything that doesn't complete an episode 100%, it seems like my position is lost. If it were a song, no big deal. On 90minute long podcast episodes...

phaymous
Casual Listener
This seems like a new bug. That started sometime around January. Whenever I pause, swap devices or do anything that doesn't complete an episode 100%, it seems like my position is lost. If it were a s...
2018-02-19 9:02:49 PM
2018-08-09 10:14:51 PM
iammikedotorg
Casual Listener
4565 Views
14 replies
25 likes

4565 Views
14 replies
25 likes

Can't connect to Facebook

Using windows store version of spotify. Can't connect spotify to facebook via settings. When I click on "Connect to facebook" nothing happens. Well, when I press ALT+TAB I can see a login to facebook windows. But I can't click on it. I can't access t...

trsnhrstf
Newbie
Using windows store version of spotify. Can't connect spotify to facebook via settings. When I click on "Connect to facebook" nothing happens. Well, when I press ALT+TAB I can...
2018-06-01 5:00:44 PM
2018-08-09 7:52:26 PM
iam_nalin
Roadie
834 Views
5 replies
2 likes

834 Views
5 replies
2 likes

Can't connect with Facebook/Window won't pop up

PlanPremiumCountry SwitzerlandDeviceLaptopOperating SystemWindows 10 My Question or Issue Hi there. I can't seem to connect to my facebook at all. the window "appears" but only when Alt-tabbin. And when I click on it nothing ever happens. I already t...

iey50m93-w_zr
Newbie
Plan Premium Country Switzerland Device Laptop Operating System Windows 10 My Question or Issue Hi there. I can't seem to connect to my facebook at all. the window "appea...
2018-06-20 6:47:52 PM
2018-08-09 3:58:07 PM
stevenpgrey
Casual Listener
410 Views
2 replies
0 likes

410 Views
2 replies
0 likes

Solved!! Cannot sync local files from phone to computer.

Hello, i have 2 desktops - one in my work and one at home, they both contain different songs.i was able to sync songs to my android device from both computers. however, i did later try to sync songs from my android device to the computer with the mis...

arielb135
Casual Listener
Hello, i have 2 desktops - one in my work and one at home, they both contain different songs. i was able to sync songs to my android device from both computers. however, i did ...
2018-08-09 9:52:27 AM
2018-08-09 12:08:01 PM
arielb135
Casual Listener
3570 Views
2 replies
0 likes

3570 Views
2 replies
0 likes

Deleted playlist still on follower's profile

I deleted a playlist a while back, but it still appears on the playlist follower's profile (and I really DON'T want this person to be able to see it). I've tried restoring it, changing it to secret, then deleting it again -but it didn't work.

thalitaiha
Newbie
I deleted a playlist a while back, but it still appears on the playlist follower's profile (and I really DON'T want this person to be able to see it). I've tried restoring it, changing it to secret, ...
2018-08-09 6:50:45 AM
2018-08-09 10:02:25 AM
Keanu_C
Community Legend
3994 Views
1 replies
1 likes

3994 Views
1 replies
1 likes

Solved!! Spotify problems on windows 10

Hi, It started as me realizing that spotify was opening on the startup of my computer for no apparent reason mainly as i never truly had an interest in spotify and never downloaded it or created an account for it. Earlier today i kind of got tired of...

ShyGuy123
Regular
Hi, It started as me realizing that spotify was opening on the startup of my computer for no apparent reason mainly as i never truly had an interest in spotify and never downloaded it or cre...
2018-08-08 5:19:45 AM
2018-08-09 6:52:30 AM
Keanu_C
Community Legend
2151 Views
9 replies
0 likes
Help
Uninstall

2151 Views
9 replies
0 likes

Superuser Contribution Recently Played not wokring

I am using the windows desktop app and none of my recently played are showing up it just continues to say music will appear as you listen. It works on my android device and thing i listen to on my desktop show up on there but i can't view recently pl...

Kenshin220
Casual Listener
I am using the windows desktop app and none of my recently played are showing up it just continues to say music will appear as you listen. It works on my android device and thing i listen...
2018-07-24 1:15:11 AM
2018-08-09 5:00:40 AM
Kenshin220
Casual Listener
1420 Views
6 replies
0 likes

1420 Views
6 replies
0 likes

"Songs" Playlist Not Syncing Between Devices

Here is another thread because apparently this issue still isn't fixed after a few years. When I click the + button to save songs I hear while using my Android, it saves those songs to a playlist called "Songs". When I got to the same playlist on my ...

tshives26
Casual Listener
Here is another thread because apparently this issue still isn't fixed after a few years. When I click the + button to save songs I hear while using my Android, it saves those songs to a playlist cal...
2018-08-07 9:05:44 PM
2018-08-09 1:10:26 AM
user-removed
Not applicable
2592 Views
3 replies
8 likes

2592 Views
3 replies
8 likes

Solved!! Songs getting added to 'my songs' from a label

Hi! Since I used the pre-save option for a song, all of the new releases of the label (STMPD Records) are automatically being added to 'my songs'. I would like to stop this from happening, does anyone here know how I can do that? Thanks in advance!

Aerometiz
Newbie
Hi! Since I used the pre-save option for a song, all of the new releases of the label (STMPD Records) are automatically being added to 'my songs'. I would like to stop this from happening, does anyon...
2018-08-08 3:50:03 PM
2018-08-08 4:05:10 PM
Sebasty
Community Legend
378 Views
1 replies
0 likes

378 Views
1 replies
0 likes

Superuser Contribution Die Suche nach Jahr oder nach Genre funktioniert nicht mehr

Hat noch jemand das Problem, dass er bei Spotify nicht mehr nach Jahr oder Genre suchen kann ? Wenn ich year:1982 (Beispiel) eingebe, dann erhalte ich keinerlei Song-Suchergebnisse ... was kann ich tun ? lg, Anghy

anghy
Gig Goer
Hat noch jemand das Problem, dass er bei Spotify nicht mehr nach Jahr oder Genre suchen kann ? Wenn ich year:1982 (Beispiel) eingebe, dann erhalte ich keinerlei Song-Suchergebnisse ... was kann ich t...
2018-07-25 1:35:09 PM
2018-08-08 3:37:21 PM
SergioDavid
Roadie
1101 Views
3 replies
1 likes

1101 Views
3 replies
1 likes

Superuser Contribution Search bugs

PlanPremiumCountryCanada Operating SystemWindows 7 My Question or IssueThe search engine is very bugged !A lot of time, it does not find the titles/artist/albums.Example : type : "more bounce to the ounce"Result : NO RESULT FOUNDBut the title DO exis...

user-removed
Visitor
Plan Premium Country Canada Operating System Windows 7 My Question or Issue The search engine is very bugged ! A lot of time, it does not find the titles/artist/albums. Ex...
2018-07-22 3:35:02 AM
2018-08-08 3:23:48 PM
SergioDavid
Roadie
387 Views
3 replies
1 likes

387 Views
3 replies
1 likes

LONG ID

PlanPremiumCountry CanadaDeviceDesktopOperating SystemWindows 10 My Question or Issue my username is a bunch of random numbers/letters and I want it to show my full name rather than the long ID.

hoyitsdini
Casual Listener
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue my username is a bunch of random numbers/letters and I want it to show my full...
2018-08-08 5:53:39 AM
2018-08-08 7:52:13 AM
Billy-J
Spotify Star
507 Views
4 replies
0 likes

507 Views
4 replies
0 likes

One Album Plays at 1/2 Speed.

Plan: PremiumCountry: USA Device: PCOperating System: Windows 10 My Question or Issue One entire album in my playlist seems to play at 1/2 speed on windows. Other albums by this artist play fine. I have not noticed this behaviour on Android or though...

ecksfiftyone
Casual Listener
Plan: Premium Country: USA Device: PC Operating System: Windows 10 My Question or Issue One entire album in my playlist seems to play at 1/2 speed on windows. Other...
2018-08-07 10:39:40 PM
2018-08-08 4:38:48 AM
RichardTeh
Roadie
332 Views
1 replies
1 likes

332 Views
1 replies
1 likes

Shuffle doesn't change playlist

PlanFreeCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueMy "shuffled" playlist is all the same, since around 2 weeks now.I usually listen to the playlist all along, restart my PC and start over.The tracks are all the same, e...

theloeschzwerg
Newbie
Plan Free Country Germany Device Desktop Operating System Windows 10 My Question or Issue My "shuffled" playlist is all the same, since around 2 weeks now. I usually listen to the p...
2018-08-07 2:32:38 PM
2018-08-08 3:27:30 AM
TobiasYoung
Composer
637 Views
1 replies
0 likes
shuffle
Shuffle play

637 Views
1 replies
0 likes

Solved!!Superuser Contribution Use on different devices / positions not saved

PlanPremiumCountry GermanyDeviceSony Xperia XZ, custom-built PC, HP ProBook 650 G2Operating SystemAndroid 8, Windows 10, Windows 7My Question or IssueHello,I guess this will be a long text as it's hard to describe, TL;DR will be at the very bottom of...

kooky2410
Newbie
Plan Premium Country Germany Device Sony Xperia XZ, custom-built PC, HP ProBook 650 G2 Operating System Android 8, Windows 10, Windows 7 My Question or Issue Hello, I guess this will ...
2018-08-04 10:13:56 AM
2018-08-08 3:25:41 AM
JulianA_Bogota
Roadie
780 Views
1 replies
0 likes
device
Help
PC
smartphone
Usage

780 Views
1 replies
0 likes

Solved!! Unable to like songs in Discover Weekly

PlanPremiumDeviceWindows DesktopOperating SystemWindows 10My Question or IssueUnable to like songs in Discover Weekly. In things like the radio, or daily mix it functions fine. Also on my phone this issue does not occur.

LoadingInfinity
Newbie
Plan Premium Device Windows Desktop Operating System Windows 10 My Question or Issue Unable to like songs in Discover Weekly. In things like the radio, or daily mix it functions fine. Also on ...
2018-08-07 6:40:46 PM
2018-08-08 3:16:59 AM
user-removed
Not applicable
392 Views
1 replies
0 likes

392 Views
1 replies
0 likes

Superuser Contribution LOCAL FILES AREN'T PLAYING!

PlanPremiumCountry USADeviceDell XPS DesktopOperating SystemWindows 10 Pro My Question or Issue I've seen this topic around for years, and it's affecting ME now, and there doesn't seem to be any real solution to it. I have my local files. I ADD SOURC...

AIm80
Regular
Plan Premium Country USA Device Dell XPS Desktop Operating System Windows 10 Pro My Question or Issue I've seen this topic around for years, and it's affecting ME now, an...
2018-08-01 1:11:54 AM
2018-08-07 10:04:20 PM
Ramius
Regular
411 Views
2 replies
0 likes

411 Views
2 replies
0 likes

Superuser Contribution Streaming setting keeps reverting to automatic

PremiumCountry NLOperating SystemSamsung A8 Android Oreo My Question or Issue I have a chromecast audio with optical out. Streaming setting is set highest quality, however Spotify keeps changing it to automatic. I keep turning it back to highest qual...

mcbien
Casual Listener
Premium Country NL Operating System Samsung A8 Android Oreo My Question or Issue I have a chromecast audio with optical out. Streaming setting is set highest quality, h...
2018-08-05 11:32:38 AM
2018-08-07 7:50:07 PM
Alfredo
Roadie
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts