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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2168 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151842 Views

83 replies

27 likes

  • 151842 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140317 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11341 Views

1 replies

6 likes

  • 11341 Views
  • 1 replies
  • 6 likes

Superuser Contribution Add to queue

PlanPremiumCountry UKDevicePCOperating SystemWindows 10 My Question or IssueUsing the desktop app when I click add to queue nothing adds to queue.Works fine if I use the mobile app.

Regular

Plan Premium Country  UK Device PC Operating System Windows 10   My Question or Issue Using the desktop app when I click add to queue nothing adds to queue. Works fine if I use...

Novy

Moderator

1241 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Very slow in PC

PlanPremiumCountry SpainDevicePersonal ComputerOperating SystemWindows 7 Ultimate My Question or Issue Hello. Since you have updated to the latest version on PC, it is very, very slow. Please take note of this. Thank you.

Casual Listener

Plan Premium Country  Spain Device Personal Computer Operating System Windows 7 Ultimate   My Question or Issue  Hello.    Since you have updated to the late...

DennyEMufc

Roadie

4626 Views

4 replies

0 likes

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  • 4 replies
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Error Code 8 and Error Code 37 - Can't Login Desktop Only

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 I can't login on my desktop app only. When I try to login with facebook it pops error code 8, then when I try to login regularly it pops error code 37.I am not using a proxy. I also tried t...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10    I can't login on my desktop app only. When I try to login with facebook it pops error code 8, then wh...

Randybob

Casual Listener

5939 Views

6 replies

2 likes

  • 5939 Views
  • 6 replies
  • 2 likes

Playlist appears randomly - songs start to play randomly

PlanPremiumCountryDenmark DevicePCOperating SystemWindows 10 My Question or IssueFor some reason I get random playlists added to my spotify (once a day). The genre is always som kind of heavy rap. Sometimes the spotify app just starts playing random ...

Casual Listener

Plan Premium Country Denmark  Device PC Operating System Windows 10   My Question or Issue For some reason I get random playlists added to my spotify (once a day). The genre is al...

Sebasty

Community Legend

1378 Views

3 replies

1 likes

  • 1378 Views
  • 3 replies
  • 1 likes

Solved!! song cover view at the player

PlanPremium Country Israel Device Operating SystemWindows 10 My Question or Issue near to the song and artist name at the player, there used to be the cover art.i can't see it anymore . am i the only one who has this?

Casual Listener

Plan Premium   Country  Israel   Device   Operating System Windows 10   My Question or Issue  near to the song and artist name at the player, there used to b...

Loxer

Community Legend

1564 Views

5 replies

0 likes

  • 1564 Views
  • 5 replies
  • 0 likes

Controlling iPhone queue from PC application no longer works...

PlanPremiumCountry USADevicePC + iPhone 6Operating SystemWindows 10 + iOS My Question or Issue For years now I have used Spotify at work, placing my phone on a dock speaker, and controlling all of the queue from my desktop PC.Today, that seems to no ...

Regular

  Plan Premium Country  USA Device PC + iPhone 6 Operating System Windows 10 + iOS   My Question or Issue   For years now I have used Spotify at work, placing my ...

Hexride

Regular

956 Views

3 replies

1 likes

  • 956 Views
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  • 1 likes

Album Won't Play

I am a premium user and an album that is shown on Spotify will not play on any of my devices (Windows or iPhone). Here is the link to the album: https://open.spotify.com/album/39n1VSjr2KMePdfEwvs4o5 Is it no longer available on Spotify? Is it a glitc...

Newbie

I am a premium user and an album that is shown on Spotify will not play on any of my devices (Windows or iPhone). Here is the link to the album: https://open.spotify.com/album/39n1VSjr2KMeP...

Sebasty

Community Legend

339 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't play current song - 1.0.88.353.g15c26ea1

PlanPremiumCountryUS DeviceWindowsOperating SystemWindows 10 My Question or Issue Spotify auto-updated today to 1.0.88.353.g15c26ea1 and now after a few songs it says "Can't play current song" and that happens for all songs. Have to restart and then ...

Newbie

  Plan Premium Country US  Device Windows Operating System Windows 10   My Question or Issue   Spotify auto-updated today to 1.0.88.353.g15c26ea1 and now after a ...

Loxer

Community Legend

592 Views

1 replies

0 likes

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  • 1 replies
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Mysterious audio drop-outs/glitches

PlanPremiumCountry NetherlandsDeviceHP PCOperating SystemWindows 10 (+ Android 7.0, iOS 11.4.1) My Question or Issue Short audio dropout in certain song, at the same spot, again and again.Song:'Sweet Harmony' - The Beloved,Error: a very short audio d...

Newbie

Plan Premium Country  Netherlands Device HP PC Operating System Windows 10 (+ Android 7.0, iOS 11.4.1)   My Question or Issue   Short audio dropout in certain song, at the s...

Sebasty

Community Legend

711 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify doesn't play older songs

PlanPremiumCountryEnglandDeviceDesktopOperating SystemWindows 10 My Question or IssueSo I have heard lots of songs by a certain band multiple times, but because of this, I cannot listen to them in my playlist which includes other bands (ones I listen...

Newbie

Plan Premium Country England Device Desktop Operating System Windows 10   My Question or Issue So I have heard lots of songs by a certain band multiple times, but because of this, I ca...

539 Views

0 replies

0 likes

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Can't play folder (shuffled)

PlanPremiumCountryNetherlands Operating SystemWindows 10 My Question or IssueWith version 1.0.88.353.g15c26ea1 I have lost the ability to shuffle playlists that are part of a folder, structured like this: Favorites (Folder) -> 2018 (folder) -> playli...

Music Fan

Plan Premium Country Netherlands   Operating System Windows 10   My Question or Issue With version 1.0.88.353.g15c26ea1 I have lost the ability to shuffle playlists that are part o...

wingshq

Community Legend

3217 Views

5 replies

3 likes

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Unavailable saved songs can be found through search

Hey everyone! Hope you're ejnoying this summer! I've noticed a strange thing with some saved songs I have. 1122334455I don't remember how I was able to put that song to play, as I can't know because the Radio Edit version is removed, but it showed th...

Community Legend

Hey everyone!   Hope you're ejnoying this summer!   I've noticed a strange thing with some saved songs I have.   11 22 33 44 55I don't remember how I was able to put that s...

418 Views

0 replies

0 likes

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Correct installation folder for Windows Desktop client

This is not an 'idea' actually, but I couldn't find any other feedback/ticket/issue reporting feature.It seems that developers are not quite familiar with Windows platform, as they use user profile 'Roaming' folder (doesn't its name ring a bell?) to ...

Newbie

This is not an 'idea' actually, but I couldn't find any other feedback/ticket/issue reporting feature. It seems that developers are not quite familiar with Windows platform, as they use user profile...

625 Views

0 replies

1 likes

Desktop
Other
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Spotify Desktop App Wont load August 2018

PlanPremiumCountryItaly DeviceIdeaPad 300Operating SystemWindows 10 My Question or Issue I have tried all the reinstallations, etc, and I am creating this thread because it's so frustrating paying for a service that is not working, it's been at least...

Newbie

Plan Premium Country Italy   Device IdeaPad 300 Operating System Windows 10   My Question or Issue  I have tried all the reinstallations, etc, and I am creating this thread ...

Loxer

Community Legend

376 Views

1 replies

0 likes

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Désactiver démarrage automatique

Bonjour, J'utilise Spotify sur windows 10. J'ai beau avoir décoché l'option partout, spotify continue de se lancer automatiquement au démarrage de l'ordinateur. En cherchant j'ai trouvé plusieurs fois qu'il fallait désactiver "l'ouverture automatique...

Regular

Bonjour,    J'utilise Spotify sur windows 10. J'ai beau avoir décoché l'option partout, spotify continue de se lancer automatiquement au démarrage de l'ordinateur. En cherchant j'ai trouv...

5320 Views

0 replies

14 likes

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Can't skip ads on Desktop?

PlanFreeCountryUnited States DeviceDel Inspiron 15000Operating SystemWindows 10 My Question or IssueCan't skip ads on desktop anymore. I used to be able to do this for free but now it won't let me.

Casual Listener

  Plan Free Country United States   Device Del Inspiron 15000 Operating System Windows 10   My Question or Issue Can't skip ads on desktop anymore. I used to be able t...

morgan01

Visitor

4122 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

[Performance] [Bug] Client unbearably slow on 1.0.88.353

With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and songs, and stuff would either completely fail to load, ...

Composer

With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and song...

788 Views

0 replies

5 likes

performance
Windows
  • 788 Views
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  • 5 likes

Other people on my wifi using my spotify account

PlanPremiumCountry UKDeviceComputerOperating SystemWindows 10 My Question or Issue I live in a houseshare, and I've recently noticed a few playlists being added to my account that I didn't add. I've tried logging out of all accounts and changing my p...

Newbie

Plan Premium Country  UK Device Computer Operating System Windows 10   My Question or Issue  I live in a houseshare, and I've recently noticed a few playlists being added to ...

Billy-J

Spotify Star

1144 Views

1 replies

0 likes

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  • 1 replies
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Syncing Saved Music Between Devices

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 10My Question or IssueHi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I reorganized my saved music and deleted over a hundreds of old songs that I no longer li...

Newbie

Plan Premium Country  Canada Device PC Operating System Windows 10 My Question or Issue Hi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I reorgani...

DennyEMufc

Roadie

2034 Views

3 replies

0 likes

PC
saved music
  • 2034 Views
  • 3 replies
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Superuser Contribution Search bar not evaluating correctly

This issue happens on desktop (windows 10), android app and web spotify. If you were to input a resource on the bar, the term will not get evaluated, resulting in: 'No results found for "spotify:album:0WKeD3HWbimSq1MjE23htS"' On the desktop version y...

Newbie

This issue happens on desktop (windows 10), android app and web spotify.   If you were to input a resource on the bar, the term will not get evaluated, resulting in: 'No results found for "spo...

Aimee_T

Roadie

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
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