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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2090 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150847 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138869 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11286 Views

1 replies

6 likes

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Spotify keeps adding random playlists and songs to my library

Plan - Premium Country - Australia Device - iPhone 7+ My Question or Issue Hi I am a paying Premium customer. I am getting frustrated with spotify as it appears to be adding random playlists and singles to my library. On top of this, one of my playli...

Newbie

  Plan - Premium   Country - Australia   Device - iPhone 7+     My Question or Issue   Hi   I am a paying Premium customer.   I am...

Ryanx0r

Composer

562 Views

1 replies

0 likes

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Superuser Contribution A large number of songs simultaneously became unplayable (region locked)

Plan CountryCADevice Operating System My Question or IssueA large number of songs in my library just simultaneously became unplayable in my country (Canada). After asking around, people in other countries are having this problem too but. Was a major ...

Visitor

Plan   Country CA Device   Operating System   My Question or Issue A large number of songs in my library just simultaneously became unplayable in my country (Canada). After as...

user-removed

Not applicable

439 Views

2 replies

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Revert Heart Icon and Like Terminology

The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it later. The + (Plus) Icon or Saved terminology makes...

Casual Listener

The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it ...

Loxer

Community Legend

4482 Views

3 replies

19 likes

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Daily Mix not personalized

PlanFreeCountryFrance DeviceComputer mounted (personalized)Operating SystemWindows 10 Pro 1803 My Question or Issue I do not understand how Daily Mix works, I was thinking it worked like a custom playlist based on what I listened (music and artists t...

Casual Listener

Plan Free Country France  Device Computer mounted (personalized) Operating System Windows 10 Pro 1803   My Question or Issue  I do not understand how Daily Mix works, I was t...

Loxer

Community Legend

747 Views

5 replies

0 likes

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Playlist only plays 99 songs forward/backward relative to first song played

PlanPremiumCountryUnited States DeviceWeb Player, Chrome Version 68.0.3440.106 (Official Build) (64-bit)Operating SystemUbuntu 18.04 LTS My Question or IssueI've attached an MP4 screen recording of the issue described below: When attempting to play s...

Newbie

Plan Premium Country United States  Device Web Player, Chrome Version 68.0.3440.106 (Official Build) (64-bit) Operating System Ubuntu 18.04 LTS   My Question or Issue I've at...

605 Views

0 replies

0 likes

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Solved!! Spotify stops playing a song and crashes, must be closed in task manager, sound stays until reboot.

Plan PremiumCountry USA Device Windows 10 PC with desktop client. My Question or Issue I'll be playing my music and then it will stop on a song and keep repeating the last 1 second or so and then I exit spotify and close all instances of spotify.exe ...

Gig Goer

  Plan Premium Country USA   Device Windows 10 PC with desktop client.   My Question or Issue   I'll be playing my music and then it will stop on a song and keep repea...

chiefjoboo

Gig Goer

1850 Views

2 replies

0 likes

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Playlist covers are extremely high contrast

Playlist art that I upload to Spotify is extremely high contrast. Any known fix?I'm using Windows 10.

Casual Listener

Playlist art that I upload to Spotify is extremely high contrast. Any known fix? I'm using Windows 10.  

gloyens

Casual Listener

571 Views

1 replies

0 likes

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Solved!! Desktop (not device) 'Waiting' on Download

Windows 10, using the Spotify app from the Windows Store (or...whatever they call it...the metro apps...or wait, we can't say metro any more). I have the same problem as this person, but couldn't respond because it was old and closed (though..not suf...

Gig Goer

Windows 10, using the Spotify app from the Windows Store (or...whatever they call it...the metro apps...or wait, we can't say metro any more).   I have the same problem as this person, but cou...

notebene

Gig Goer

3220 Views

1 replies

0 likes

waiting
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"Next up" is always the same album after queued songs end

PlanPremiumCountryFinlandOperating SystemWindows 7 Enterprise My Question or IssueWhenever I finish listening to the queued songs in my play queue, Spotify always starts playing Iron Maiden's debut album and every song in the "Next up" list, is also ...

Casual Listener

Plan Premium Country Finland Operating System Windows 7 Enterprise   My Question or Issue Whenever I finish listening to the queued songs in my play queue, Spotify always starts playing ...

Sebasty

Community Legend

8083 Views

3 replies

4 likes

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Friends feed not working

PlanFreeCountryBulgariaDevicePCOperating SystemWindows 7 My Question or Issue Hey everyone,For the last few months my friends feed has not been working. I thought it was a bug and with a few updates it will be back, but it stayed the same.Any help wi...

Newbie

Plan Free Country Bulgaria Device PC Operating System Windows 7   My Question or Issue  Hey everyone, For the last few months my friends feed has not been working. I thought it w...

Loxer

Community Legend

596 Views

1 replies

0 likes

Music
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Song Information output for Visualizers

I've been using the Rainmeter Monstercat Visualizer pretty much since i got Spotify, mostly without a Problem. But since an Update maybe a month ago the Song and Artist Name and Cover don't get displayed anymore, and the cover is stuck to the last so...

Newbie

I've been using the Rainmeter Monstercat Visualizer pretty much since i got Spotify, mostly without a Problem. But since an Update maybe a month ago the Song and Artist Name and Cover don't get displ...

naviii

Newbie

5366 Views

2 replies

0 likes

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Solved!! opening spotify from system tray

PlanFreeCountry UsDevice(hp ay-131)Operating System(Windows 10) My Question or Issuehello i have been using spotify for some time now and i use the "close button minimizes spotify to system tray" feature but recently when i open it from system tray t...

Regular

  Plan Free Country  Us Device (hp ay-131) Operating System (Windows 10)   My Question or Issue hello i have been using spotify for some time now and i use the "close button...

INFIMIX

Regular

872 Views

2 replies

0 likes

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Solved!! Jumping to currently playing song in playlist broken

PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10App Version1.0.87.491.ge2a121fc My Question or IssueIn the past, clicking the album art would jump to the currently playing song in the playlist. However, that functionality seems to be broken. ...

Casual Listener

Plan Premium Country U.S. Device PC Operating System Windows 10 App Version 1.0.87.491.ge2a121fc   My Question or Issue In the past, clicking the album art would jump to the currentl...

TrojanGirl

Casual Listener

3375 Views

2 replies

2 likes

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No VPN support: Why?

Hi, Is well known that Spotify doesn't work well with VPN's. I think is time to put some questions in place: why? Here in this support website exist many topics about users with problems using Spotify with a VPN, but the official answer is always the...

Casual Listener

Hi,   Is well known that Spotify doesn't work well with VPN's. I think is time to put some questions in place: why?   Here in this support website exist many topics about user...

Ryanx0r

Composer

50019 Views

6 replies

69 likes

connection
internet
VPN
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Superuser Contribution Launch behavior on Windows 10 with multiple monitors

Hey all, Apologies if this is a duplicate issue, but I've had this come up on several Windows 10 machines with multiple displays and it seems to be consistent between them. I figured it'd at least be worth a mention. PlanPremiumCountryUnited States D...

Casual Listener

Hey all,   Apologies if this is a duplicate issue, but I've had this come up on several Windows 10 machines with multiple displays and it seems to be consistent between them. I figured it'd at...

CJS7070

Casual Listener

557 Views

2 replies

1 likes

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Solved!!Superuser Contribution Proxy isn't working with the latest versions

I'm using Windows Desktop app (not windows store app) and can't get the newer versions of spotify to run to my proxy server. It keeps saying it's offline. I have to install an old version, from around mars to get it working.But unfortunately spotify ...

Music Fan

I'm using Windows Desktop app (not windows store app) and can't get the newer versions of spotify to run to my proxy server. It keeps saying it's offline.   I have to install an old version, f...

Eikido

Music Fan

16503 Views

3 replies

0 likes

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Songs not available

PlanPremiumCountry FranceDevicejust a simple computer running on windows 10.Operating SystemWindows 10My Question or Issuehello people, got a new problem recently : ACTUALLY THERE'S A LOT OF ONLINE SONGS THAT I CAN PLAY. and this is very embarrasing....

Visitor

Plan Premium Country  France Device just a simple computer running on windows 10. Operating System Windows 10 My Question or Issue hello people, got a new problem recently :   A...

mesadas

Casual Listener

2801 Views

9 replies

0 likes

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Spotify continues to have friends feed failing to load

No matter how many times I reinstall, reboot, resign in, sign in on a new device, or anything it still won't update. The only thing that fixed it was being on an old spotify version, but I had to update to the most recent for some features I need. Wh...

Newbie

No matter how many times I reinstall, reboot, resign in, sign in on a new device, or anything it still won't update. The only thing that fixed it was being on an old spotify version, but I had to upd...

Loxer

Community Legend

302 Views

1 replies

0 likes

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  • 1 replies
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Songs not autoplaying at end of playlist

I have Spotify set to automatically play similar music at the end of a playlist. However, this isn't happening. I'm on the latest versions of Windows 10 and free Spotify. How can I fix this?

Roadie

I have Spotify set to automatically play similar music at the end of a playlist. However, this isn't happening. I'm on the latest versions of Windows 10 and free Spotify. How can I fix this?   ...

Loxer

Community Legend

374 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can no log in in desktop app (Windows) with facebook, shows "error: 8"

PlanPremiumCountry ChileDeviceWindows 10 desktop appOperating SystemWindows 10 My Question or IssueHi.I am having a problem trying to log in using the facebook button in my personal notebook (windows 10) , looks like is a problem with the proxy and s...

Casual Listener

Plan Premium Country  Chile Device Windows 10 desktop app Operating System Windows 10   My Question or Issue Hi. I am having a problem trying to log in using the facebook button ...

sebasarmi

Casual Listener

672 Views

4 replies

0 likes

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