Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84155 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
798311 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24524 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFree/PremiumCountry United KingdonDeviceWindows 10 & Android My Question or IssueSo I listen to a lot of podcasts, normally when I'm commuting or exercising. I also like to listen to podcast before going to sleep. A lot of the time I will fall as...
Plan Free/Premium Country United Kingdon Device Windows 10 & Android My Question or Issue So I listen to a lot of podcasts, normally when I'm commuting or exercising. I also li...
Casual Listener
1053 Views
1 replies
1 likes
PlanPremium FamilyCountry US Operating SystemEffects all platforms (Desktop Client, Web Player, Mobile) My IssueSongs that are marked "Explicit" are not playing the explicit versions. For example, "G-Eazy - The Beautiful & Damned - Legend". I've also...
Plan Premium Family Country US Operating System Effects all platforms (Desktop Client, Web Player, Mobile) My Issue Songs that are marked "Explicit" are not playi...
761 Views
0 replies
1 likes
Hi guys. I experience this awhile ago. I'm on my Spotify (Desktop App) I'm trying to arrange my songs by categories. I even created folders and sub-folders to group them accordingly. But, as I'm doing this, something strange that happens. This is wha...
Hi guys. I experience this awhile ago. I'm on my Spotify (Desktop App) I'm trying to arrange my songs by categories. I even created folders and sub-folders to group them accordingly. But, as...
Spotify Legend
738 Views
2 replies
0 likes
PlanPremiumCountry SpainDevicePC (Chrome BrowserOperating SystemWindows 10 My Question or IssueHello,First of all, thank you for creating this community. I'm a Spotify Premium user. I want to ask you a question about downloading songs without connect...
Plan Premium Country Spain Device PC (Chrome Browser Operating System Windows 10 My Question or Issue Hello, First of all, thank you for creating this community. I'm a S...
Community Legend
494 Views
2 replies
0 likes
PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueFor a few years now I've had a playlist with all of Bruce Faulkners Dragon Ball Z soundtracks that I like listening to but for some reason volumes 1 to 6 and 2 ext...
Plan Premium Country United Kingdom Device PC Operating System Windows 10 My Question or Issue For a few years now I've had a playlist with all of Bruce Faulkners Dragon Ball Z sound...
698 Views
0 replies
2 likes
I have NO songs in my listening history. How do I find what I've been listening to? there is nothing in the Play Queue/History window. I've tried everything to refresh it, even uninstalling/reinstalling Spotify Desktop. Spotify must have petabytes of...
I have NO songs in my listening history. How do I find what I've been listening to? there is nothing in the Play Queue/History window. I've tried everything to refresh it, even uninstalling/reinstall...
Roadie
13691 Views
11 replies
13 likes
PlanPremiumCountryUS DevicePCOperating SystemWindows 10 My Question or Issue After the new app upgraded, I sometimes have problems with tracks not playing entirely, or stopping and restarting.I tried a clean reinstall, but it still occurs.
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue After the new app upgraded, I sometimes have problems with tracks not playing entirely,...
Not applicable
961 Views
2 replies
0 likes
PlanPremiumCountry USADeviceIphoneOperating SystemWindows 10 My Question or Issue I have a playlist with 49 songs in it called Generic ambiance in my DND folder. It states a runtime (on all devices) of 132h 25m. None of my 49 songs last even an hour,...
Plan Premium Country USA Device Iphone Operating System Windows 10 My Question or Issue I have a playlist with 49 songs in it called Generic ambiance in my DND folder.&nb...
Community Legend
607 Views
1 replies
0 likes
Whenever i play a song using search bar . the song will keep repeating . theres no way to play next song from my playlist ? so whats the point of having a playlist ?
Whenever i play a song using search bar . the song will keep repeating . theres no way to play next song from my playlist ? so whats the point of having a playlist ?
Gig Goer
1001 Views
1 replies
0 likes
My Question or Issue Lately if I look at an artist's page (on desktop/Windows) and click on the 'About' tab, the text shakes/shifts/vibrates left to right. Anyone know a fix for this?
My Question or Issue Lately if I look at an artist's page (on desktop/Windows) and click on the 'About' tab, the text shakes/shifts/vibrates left to right. Anyone know a fix fo...
Community Legend
323 Views
1 replies
0 likes
Why is your rearrange system so flaky. Why is your help so bad. I have no green arrows (ordering) ticked, I still can't rearrange the songs within my playlist. I am clearly not the only person who keeps on having this problem. WHY???????????????????
Why is your rearrange system so flaky. Why is your help so bad. I have no green arrows (ordering) ticked, I still can't rearrange the songs within my playlist. I am clearly not the only perso...
Community Legend
408 Views
1 replies
0 likes
Hi, I have Spotify Premium. I have a playlist with more than 600 songs, but when i put it on the shuffle-mode, it only shuffles about 20 songs....... Why is this? And what can i do?
Hi, I have Spotify Premium. I have a playlist with more than 600 songs, but when i put it on the shuffle-mode, it only shuffles about 20 songs....... Why is this? And what can i do?&nb...
Spotify Legend
776 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDevicePcOperating SystemWindows 10 My Question or IssueI get an error message everytime I click on "Go to Artist Radio". Also radio tab won't play any songs.
Plan Premium Country Turkey Device Pc Operating System Windows 10 My Question or Issue I get an error message everytime I click on "Go to Artist Radio". Also radi...
Community Legend
1503 Views
5 replies
0 likes
There is a new issue with Spotify (I'm using the desktop version on win 10). After a whole album is finished, or after a song I searched for specifically ends, spotify will not play automatically other songs. I need to get to the computer and choose ...
There is a new issue with Spotify (I'm using the desktop version on win 10). After a whole album is finished, or after a song I searched for specifically ends, spotify will not play aut...
Spotify Legend
467 Views
2 replies
0 likes
Hey up mates!I've been seen that this has already already been posted, but any of the proposed solutions really work.I use the spotify application with Windows 10 for hearing music from my computer, but all times that the screen turns down, music sto...
Hey up mates! I've been seen that this has already already been posted, but any of the proposed solutions really work. I use the spotify application with Windows 10 for hearing music from my comput...
Spotify Legend
4509 Views
1 replies
0 likes
My Question or Issue How do I search / find a song / singer across ALL my albums and/or playlists ? I can see a filter function when I'm on a particular playlist - that's only for filtering within that paritcular playlist.The search function performs...
My Question or Issue How do I search / find a song / singer across ALL my albums and/or playlists ? I can see a filter function when I'm on a particular playlist - t...
Spotify Legend
46240 Views
3 replies
40 likes
PlanFreeCountry New ZealandDeviceDELL XPSOperating SystemWindows My Question or Issue 26th Sep 2018, 10:30am my antivirus notified me that one of the audio files spotify app downloaded was infected. I didn't have any impact on the actual music I was ...
Plan Free Country New Zealand Device DELL XPS Operating System Windows My Question or Issue 26th Sep 2018, 10:30am my antivirus notified me that one of the audio files sp...
Community Legend
1196 Views
3 replies
0 likes
Geezer here, mildly confused. Today, I'm confused about Spotify. Tomorrow, who can say? 1. Does downloaded music have a shelf life? That is, will it remain on my target device—regardless of Wi-Fi availability—as long as I have a Spotify Premium membe...
Geezer here, mildly confused. Today, I'm confused about Spotify. Tomorrow, who can say? 1. Does downloaded music have a shelf life? That is, will it remain on my target device—regardless of ...
Regular
597 Views
2 replies
0 likes
On Windows 7 &10 I leave the Spotify web player open with my browser (Chrome) for days on end. I lock my PC at night and this morning for example, the music started playing when I unlocked the PC. Separetley, My Android app plays when I pause it then...
On Windows 7 &10 I leave the Spotify web player open with my browser (Chrome) for days on end. I lock my PC at night and this morning for example, the music started playing when I unlocked the PC...
Spotify Legend
1679 Views
5 replies
0 likes
So I use Spotify on my phone (Android) and my pc (Windows) and out of nowhere my web player doesn't let me access it anymore. I click the login button, but it doesn't work anymore. It gives me a new firefox window that says "Sorry, couldn't find that...
So I use Spotify on my phone (Android) and my pc (Windows) and out of nowhere my web player doesn't let me access it anymore. I click the login button, but it doesn't work anymore. It gives me a new ...
Spotify Legend
4709 Views
7 replies
0 likes
