Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • pastasås
  • Casual Listener
  • 23334 Views
  • 66 replies
  • 23 likes
  • 23334 Views
  • 66 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Edwardont
  • Casual Listener
  • 58217 Views
  • 251 replies
  • 21 likes
  • 58217 Views
  • 251 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3671 Views
  • 1 replies
  • 6 likes
  • 3671 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143391 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143391 Views
  • 0 replies
  • 26 likes

Is Spotify down today? July 14, 2018

PlanPremiumCountryUSA DeviceSurfacePro 3Operating SystemWindows 10 My Question or Issue get error box when click on icon. Never clears up...for many hours so far.

  • Casual Listener
  • Plan Premium Country USA   Device SurfacePro 3 Operating System Windows 10   My Question or Issue  get error box when click on icon. Never clears up...for many hours so far....
  • Loxer
  • Community Legend
  • 633 Views
  • 6 replies
  • 0 likes
  • 633 Views
  • 6 replies
  • 0 likes

Your Daily Mix not showing up

PlanFreeCountry USADeviceDell Inspiron LaptopOperating SystemWindows 10 My Question or IssueMy Daily Mix is not showing up at all anywhere. I went to search and found it, but it gives me a message like "Your Daily Mix is not available offline -- Plea...

  • Casual Listener
  • Plan Free Country  USA Device Dell Inspiron Laptop Operating System Windows 10   My Question or Issue My Daily Mix is not showing up at all anywhere. I went to search and found it...
  • Platocles
  • Casual Listener
  • 629 Views
  • 1 replies
  • 2 likes
  • 629 Views
  • 1 replies
  • 2 likes

Superuser Contribution Saved songs don't show up on PC

PlanPremiumCountry HungaryDeviceN/AOperating SystemWindows 7 My Question or Issue Hey, I've been experiencing this thing more and more, where if I add a song to my library from my phone, it doesn't show up on the PC Spotify client.Yes, I have tried r...

  • Visitor
  •   Plan Premium Country  Hungary Device N/A Operating System Windows 7   My Question or Issue   Hey,   I've been experiencing this thing more and more, where if ...
  • Alfredo
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Connect to facebook

PlanFreeCountryAzerbaijanDeviceHp pavilion 15Operating SystemWindows 10 My Question or IssueConnect to facebook option doesn't work. After the recent update to spotify for windows desktop this option has become useless. Login page appears to be activ...

  • Regular
  • Plan Free Country Azerbaijan Device Hp pavilion 15 Operating System Windows 10   My Question or Issue Connect to facebook option doesn't work. After the recent update to spotify for wi...
  • lvntrv
  • Regular
  • 446 Views
  • 1 replies
  • 0 likes
  • spotify for desktop
  • 446 Views
  • 1 replies
  • 0 likes

Spotify's autoplay not working at the end of a playlist, friend activity failed to load.

PlanFreeCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue The autoplay function on the spotify desktop program doesn't work for me. I've tried restarting spotify, reinstalling it, switching the setting off and back on again...

  • Casual Listener
  • Plan Free Country  United States Device PC Operating System Windows 10   My Question or Issue  The autoplay function on the spotify desktop program doesn't work for me. I've ...
  • BlaMeese
  • Gig Goer
  • 1331 Views
  • 6 replies
  • 0 likes
  • 1331 Views
  • 6 replies
  • 0 likes

My discover Weekly isnt working it hasn't changed for over 8 days

My Question or Issue spotify:user:spotify:playlist:37i9dQZEVXcIvJ9HTynpxWMy playlist hasn't changed for over a week and I keep getting absolute junk and brainmash in my playlists

  • Newbie
  •   My Question or Issue  spotify:user:spotify:playlist:37i9dQZEVXcIvJ9HTynpxW My playlist hasn't changed for over a week and I keep getting absolute junk and brainmash in my playlists
  • daywalk3r
  • Casual Listener
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] 2 Pixel Gap Between Taskbar and Window on Startup

DeviceDesktop PCOperating SystemWindows 10 My IssueWindow is created with the wrong size every startup when using the small icons taskbar. Fixable by re-maximizing the window but still annoying.

2018-07-08_18-29-50.png
  • Visitor
  • Device Desktop PC Operating System Windows 10   My Issue Window is created with the wrong size every startup when using the small icons taskbar. Fixable by re-maximizing the window but sti...
  • SergioDavid
  • Roadie
  • 528 Views
  • 1 replies
  • 0 likes
  • bug
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local File Album Crashes Spotify After Track Ends

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or IssueI downloaded a mixtape to add to my local file section of spotify and it is creating issues. I have added plenty of downloaded music to spotify before and it has always...

  • Newbie
  • Plan Premium Country  USA Device Desktop Operating System Windows 10   My Question or Issue I downloaded a mixtape to add to my local file section of spotify and it is creating is...
  • SergioDavid
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! Radio and Daily mixes not working on pc

PlanPremiumOperating SystemWindows 10 Hey there,it's been about a week that the desktop version of Spotify just doesn't load either radio or daily mixes. I tried to reinstall it, disable the hardware acceleration option ( someone in the community sug...

  • Casual Listener
  •   Plan Premium Operating System Windows 10   Hey there, it's been about a week that the desktop version of Spotify just doesn't load either radio or daily mixes.  I tried to...
  • Loxer
  • Community Legend
  • 890 Views
  • 3 replies
  • 0 likes
  • 890 Views
  • 3 replies
  • 0 likes

Superuser Contribution Availability of an album

PlanPremiumCountry FranceDevicePC Lenovo & Asus phone My Question or Issue Hello everyone, it's my first time asking help from the community as I've never had a problem before.I noticed that there is a group (Miss A) where I only have access to their...

  • Newbie
  • Plan Premium Country  France Device PC Lenovo & Asus phone   My Question or Issue  Hello everyone, it's my first time asking help from the community as I've never had a pro...
  • SergioDavid
  • Roadie
  • 457 Views
  • 1 replies
  • 0 likes
  • availability
    Available songs
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Herman's Hermits

PlanPremiumCountry USA DevicePC Operating SystemWindows 10 My Question or IssueOn the Herman's Hermits Overview page, most of the group's biggest hits do not appear on the Popular list. Most of these hits can be found here: https://open.spotify.com/a...

  • Newbie
  • Plan Premium Country  USA   Device PC   Operating System Windows 10   My Question or Issue On the Herman's Hermits Overview page, most of the group's biggest hits do n...
  • SergioDavid
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Radio / Song Radio / Friendfeed - all not working

HelloI'm having a bit of a frustrating few days with the spotify desktop app.First off: PlanPremiumCountry BelgiumDeviceLaptopOperating SystemWindows 8.1 My Question or Issue I can't seem to connect to ANY radio station. Nor can I get Song Radio Star...

  • Casual Listener
  • Hello I'm having a bit of a frustrating few days with the spotify desktop app. First off:   Plan Premium Country  Belgium Device Laptop Operating System Windows 8.1   My Q...
  • Captain-Duck
  • Casual Listener
  • 1043 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1043 Views
  • 2 replies
  • 0 likes

search for genre or year

PlanPremiumCountryGermanDevicePCOperating SystemWindows 7 My Question or IssueUnfortunately, the genre search does not work for me anymore ... if I genre: country input, then I have zero results. Also, the year-search is no longer ... is that me ... ...

  • Gig Goer
  • Plan Premium Country German Device PC Operating System Windows 7   My Question or Issue Unfortunately, the genre search does not work for me anymore ... if I genre: country input, then...
  • Loxer
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Spotify Song Picture disappeared

My Problem is that somehow the picture of the currently played song disappeared one day, i don't know if i simply missclicked or if this is a bug. Every song can still be played and everything, but this just looks kinda empty...

Unbenannt.PNG
  • Newbie
  • My Problem is that somehow the picture of the currently played song disappeared one day, i don't know if i simply missclicked or if this is a bug. Every song can still be played and everything, but t...
  • Loxer
  • Community Legend
  • 443 Views
  • 1 replies
  • 1 likes
  • 443 Views
  • 1 replies
  • 1 likes

Superuser Contribution Thumbnails are messed up and tracks are disappearing

Last night I noticed that the new update went live. However, after the update went live I noticed some errors here and there. The first problem I encountered was that the thumbnails got updated with the wrong images. As you can see here, the first fe...

  • Spotify Star
  • Spotify Star
  • Last night I noticed that the new update went live. However, after the update went live I noticed some errors here and there.    The first problem I encountered was that the thumbnai...
  • MauriceMV
  • Spotify Star
  • 1103 Views
  • 2 replies
  • 0 likes
  • 1103 Views
  • 2 replies
  • 0 likes

Solved!! Recovering all tracks accidentally deleted from Songs section of library

Hi all, Hoping an admin can help me out here. I accidentally managed to delete all of my music library (went to delete a duplicate track in the Songs section of my library in the Windows app and “ctrl + A” must have been pressed because all tracks we...

  • Casual Listener
  • Hi all,   Hoping an admin can help me out here.   I accidentally managed to delete all of my music library (went to delete a duplicate track in the Songs section of my library in t...
  • Loxer
  • Community Legend
  • 2483 Views
  • 3 replies
  • 0 likes
  • deleted
    recover
    Recovering
    son
    songs
    Songs Erasing
  • 2483 Views
  • 3 replies
  • 0 likes

Certain songs causing spotify to crash

PlanFreeCountryAustralia Operating SystemWindows 7 My Question or Issue I have been experiencing a glitch since yesterday where certain songs will freeze at the very end and Spotify will crash on my PC.I have noticed when some songs are queued the "<...

ss+(2018-07-14+at+01.12.58).jpg
  • Regular
  • Plan Free Country Australia   Operating System Windows 7  My Question or Issue   I have been experiencing a glitch since yesterday where certain songs will freeze at the very ...
  • AC1996
  • Regular
  • 1549 Views
  • 8 replies
  • 0 likes
  • 1549 Views
  • 8 replies
  • 0 likes

Solved!! Song's tab is not appearing on the library

PlanFree/PremiumCountry BrazilDevicePC Operating System Windows 10 My Question or Issue: In The library, where it shows the tabs Artists, Albuns, Favorite songs, Podcasts.. ETC... It used to have a tab for Songs or Music, now It is gone, I see all th...

  • Casual Listener
  • Plan Free/Premium Country  Brazil Device PC  Operating System  Windows 10   My Question or Issue:  In The library, where it shows the tabs Artists, Albuns, Favo...
  • MRxxROBOT
  • Casual Listener
  • 2595 Views
  • 2 replies
  • 0 likes
  • 2595 Views
  • 2 replies
  • 0 likes

Can you download a single song on the computer?

I have a premium account and I like how I can download my favorite albums, but for certain artists/albums I would mostly like one or two songs. I have them saved but I don't know how to download them individually. Is that just not a feature yet or am...

  • Newbie
  •   I have a premium account and I like how I can download my favorite albums, but for certain artists/albums I would mostly like one or two songs. I have them saved but I don't know how to downl...
  • DennyEMufc
  • Roadie
  • 3075 Views
  • 2 replies
  • 1 likes
  • Help
    songs
  • 3075 Views
  • 2 replies
  • 1 likes

spotify keeps redownloading songs

PlanPremiumCountryNorway DevicepcOperating SystemWindows 10 My Question or Issuespotify keeps redownloading songs.It's not all my songs only like 20/40 songs every time i restart spotify it wants to download them over again, I didnt have this problem...

  • Newbie
  •   Plan Premium Country Norway   Device pc Operating System Windows 10   My Question or Issue spotify keeps redownloading songs. It's not all my songs only like 20/40 songs...
  • DennyEMufc
  • Roadie
  • 585 Views
  • 1 replies
  • 1 likes
  • 585 Views
  • 1 replies
  • 1 likes