Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

jplkpg

Visitor

13761 Views

108 replies

52 likes

  • 13761 Views
  • 108 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1872 Views

15 replies

2 likes

Possible Bug
  • 1872 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4679 Views

40 replies

2 likes

  • 4679 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9518 Views

0 replies

4 likes

  • 9518 Views
  • 0 replies
  • 4 likes

Spotify kills my wifi connection

PlanFreeCountryUnited StatesDeviceDell Inspiron 7559Operating SystemWindows 10 My Question or IssueHello, I've discovered that whenever I try to use Spotify on my laptop, my WiFi connection stops working, only connecting again every couple minutes wh...

Newbie

Plan Free Country United States Device Dell Inspiron 7559 Operating System Windows 10   My Question or Issue Hello,   I've discovered that whenever I try to use Spotify on my la...

663 Views

0 replies

1 likes

  • 663 Views
  • 0 replies
  • 1 likes

How moving with my private library to another computer?

I have a lot of own music on my computer. Approx. 10% of it is not available in Spotify catalogue. So I created a special playlist for these songs to download and hear these songs on my android devices.Now I have a new Laptop and I thought I only hav...

Roadie

I have a lot of own music on my computer. Approx. 10% of it is not available in Spotify catalogue. So I created a special playlist for these songs to download and hear these songs on my android devic...

625 Views

0 replies

0 likes

moving
new computer
new Laptop
new PC
own songs
  • 625 Views
  • 0 replies
  • 0 likes

local files not working at all

PlanPremiumCountry UKDeviceMSI Gaming laptopOperating SystemWindows 10 My Question or Issue My local files don't seem to work. I have added a source and I have restarted my laptop and nothing seems to work! If you could help me then big thanks

Regular

  Plan Premium Country  UK Device MSI Gaming laptop Operating System Windows 10   My Question or Issue  My local files don't seem to work. I have added a source and I&n...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Ghost Web Player

PlanPremiumCountry USA DevicePCOperating SystemWindows 10 My Question or Issue For the last week or so, when I've opened Spotify on my phone or PC, there's been music playing already—according to the 'devices' menu, it's playing on a 'Web Player (Chr...

Newbie

Plan Premium Country  USA   Device PC Operating System Windows 10   My Question or Issue   For the last week or so, when I've opened Spotify on my phone or PC, there's...

DennyEMufc

Roadie

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Window size

PlanPremiumCountry Buenos Aires, ArgentinaDeviceGigabyte Bki7ha 7500Operating SystemWindows 10, updated, 1920x1080,Display Scale and layout 150%, Automatically hide the taskbar in desktop mode ON 1- Run Spotify to play some music2-Close to stay runni...

Casual Listener

Plan Premium Country  Buenos Aires, Argentina Device Gigabyte Bki7ha 7500 Operating System Windows 10, updated, 1920x1080,Display Scale and layout 150%, Automatically hide the taskbar in ...

jennaNL

Casual Listener

5043 Views

5 replies

0 likes

Desktop
settings
Window size
  • 5043 Views
  • 5 replies
  • 0 likes

Superuser Contribution Windows Player Sounds Underwater/Can't Hear Speech

PlanPremiumCountry UkDeviceWindows 7 PCMy Question or Issue I can't hear any podcasts and all my music sounds underwater when using the desktop client on windows 7. When I use the web player the music/podcasts sound absolutely fine. The desktop clien...

Casual Listener

Plan Premium Country  Uk Device Windows 7 PC My Question or Issue   I can't hear any podcasts and all my music sounds underwater when using the desktop client on windows 7. When I u...

Jemi

Spotify Legend

1344 Views

3 replies

0 likes

  • 1344 Views
  • 3 replies
  • 0 likes

Superuser Contribution No puedo escuchar en alta calidad.

Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos. Muchas gracias, espero su ayuda.1.png2.png

Casual Listener

Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos.   Muchas g...

Jemi

Spotify Legend

668 Views

3 replies

0 likes

  • 668 Views
  • 3 replies
  • 0 likes

Solved!! Fallo actividad de amigos y radio

Hola buenas, desde hace poco mas de un mes no me carga la actividad de mis amigos y la seccion radio me da error, a alguien mas le pasa esto? Solo me pasa en la version PC.Me he puesto en contacto 2 veces ya con el soporte y no me han resuelto nada.

Casual Listener

  Hola buenas, desde hace poco mas de un mes no me carga la actividad de mis amigos y la seccion radio me da error, a alguien mas le pasa esto? Solo me pasa en la version PC. Me he puesto en c...

JotaLopes

Newbie

1713 Views

4 replies

0 likes

  • 1713 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unwanted playlists arrive every day even after unfollowing

PlanPremiumCountry AustraliaDeviceDesktopOperating System Windows 10 My Question or Issue Unwanted playlists are arriving from the same source evey day even after unfollowing the source

Casual Listener

Plan Premium Country  Australia Device Desktop Operating System  Windows 10   My Question or Issue  Unwanted playlists are arriving from the same source evey day even af...

Jemi

Spotify Legend

559 Views

3 replies

0 likes

  • 559 Views
  • 3 replies
  • 0 likes

Spotify queda "atascado" en el tiempo

Spotify PremiumArgentinaPC, Windows 10 Tengo un problema con mi Spotify para W10, ya le hice un clean reset, y sigue sin resolverse; Cuando abro Spotify, queda como si fuese, "detenido en el tiempo", reproduciendo una canción que escuché en mi anteri...

Casual Listener

Spotify Premium Argentina PC, Windows 10   Tengo un problema con mi Spotify para W10, ya le hice un clean reset, y sigue sin resolverse; Cuando abro Spotify, queda como si fuese, "detenido e...

ricardovr22

Regular

906 Views

1 replies

0 likes

  • 906 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files: Artist not clickable

PlanPremiumDevicePCOperating SystemWindows 10 I have many playlists, constisting mostly of albums and discogs. Many of these albums are also local files. Sometimes I can see a local file icon in the playlist but usually not. I meticulously tag these ...

Roadie

  Plan Premium Device PC Operating System Windows 10   I have many playlists, constisting mostly of albums and discogs.  Many of these albums are also local files.  Someti...

Daisy

Spotify Legend

3907 Views

11 replies

0 likes

  • 3907 Views
  • 11 replies
  • 0 likes

No Internet Connection Detected (Error Code: 4)

Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried using Spotify again the next day. Then it was back to ...

Casual Listener

Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried usi...

Gerrard_B

Casual Listener

2545 Views

3 replies

0 likes

  • 2545 Views
  • 3 replies
  • 0 likes

I can't transfer ALL my MP3 from my PC to my Android device

PlanFreeCountry FRANCEDevicePC + OnePlus 6Operating SystemWin 7 + Android My Question or Issue On my PC, I can add a "local" files folder and I can play them from Spotify PCLocal filesand I can play them from Spotify PCPlayingNow, I create a playlist...

Casual Listener

Plan Free Country  FRANCE Device PC + OnePlus 6 Operating System Win 7 + Android   My Question or Issue   On my PC, I can add a "local" files folder  and I ca...

Arkthur_US

Music Fan

778 Views

3 replies

0 likes

  • 778 Views
  • 3 replies
  • 0 likes

Recommended USB DAC for Win10 PC

I wonder if anyone could recommend a decent DAC to connect via USB 2 to my PC running Windows 10 and Spotify Premium. I`m hoping to improve the sound quality through my Cambridge Audio Pre-amp and Paradigm Active speakers, without breaking the bank.

Regular

I wonder if anyone could recommend a decent DAC to connect via USB 2 to my PC running Windows 10 and Spotify Premium. I`m hoping to improve the sound quality through my Cambridge Audio Pre-amp and Pa...

PhilH2

Regular

2673 Views

2 replies

0 likes

  • 2673 Views
  • 2 replies
  • 0 likes

Unable to change Offline Songs Storage folder on Win10 App

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueSince Spotify last update, I can no longer change the Offline Songs Storage folder in the Windows 10 Store App.I am able to select the folder what I want (in D:\Music...

Newbie

Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue Since Spotify last update, I can no longer change the Offline Songs Storage folder in...

646 Views

0 replies

5 likes

  • 646 Views
  • 0 replies
  • 5 likes

Solved!! Songs play, but I hear no sound?

PlanPremiumCountry USADeviceLenovo ideapad 320Operating SystemWindows 10 My Question or Issue I am on my windows 10 pc, I tried other things that other people have suggested, but it still doesn't work, I even tried installing a new file, but still di...

Roadie

Plan Premium Country  USA Device Lenovo ideapad 320 Operating System Windows 10   My Question or Issue  I am on my windows 10 pc, I tried other things that other people have ...

Sebasty

Community Legend

21679 Views

5 replies

1 likes

  • 21679 Views
  • 5 replies
  • 1 likes

Question about local files?

I just signed up, but there are some songs I want to listen to that aren't available on Spotify. Most of these songs are Japanese and therefore foreign which is probably why they aren't available. So, I can just upload them, right? But what about cop...

Casual Listener

I just signed up, but there are some songs I want to listen to that aren't available on Spotify. Most of these songs are Japanese and therefore foreign which is probably why they aren't available. So...

OhMightyMangoes

Casual Listener

822 Views

2 replies

0 likes

  • 822 Views
  • 2 replies
  • 0 likes

Foreign language symbols showing on random tracks

PlanPremiumCountry USDeviceHP ZBook, Google PixelOperating SystemWindows 7, Android 9 My Question or Issue I've noticed glyphs from foreign languages showing up in the names of some tracks. See screenshot. This is happening on Windows 7 desktop clien...

Regular

Plan Premium Country  US Device HP ZBook, Google Pixel Operating System Windows 7, Android 9   My Question or Issue  I've noticed glyphs from foreign languages showing up in ...

efp822

Newbie

2735 Views

4 replies

3 likes

  • 2735 Views
  • 4 replies
  • 3 likes

Can't play Spotify mp3 local files on PC

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10My Question or Issue I can't play mp3 files I imported from my local files to my Spotify playlist. I can play them on my android phone without any problems but I can't on my PC.The error mess...

Regular

Plan Premium Country  Israel Device PC Operating System Windows 10 My Question or Issue  I can't play mp3 files I imported from my local files to my Spotify playlist. I can play th...

lww-_kcsdruz

Regular

1933 Views

4 replies

0 likes

  • 1933 Views
  • 4 replies
  • 0 likes

"Spotify can't play this (...) you can import it" for albums I have imported already

PlanFreeCountryUnited Kingdom (Scotland)DeviceDesktop PCOperating SystemWindows 10 My Question or IssueThis issue is of a similar nature to the one that's already seemingly going around in this thread, however, the solutions offered there haven't hel...

Newbie

Plan Free Country United Kingdom (Scotland) Device Desktop PC Operating System Windows 10   My Question or Issue This issue is of a similar nature to the one that's already seemingly g...

502 Views

0 replies

1 likes

  • 502 Views
  • 0 replies
  • 1 likes