Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
James335
Casual Listener
60920 Views
78 replies
27 likes

60920 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
83794 Views
278 replies
22 likes

83794 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5984 Views
1 replies
6 likes

5984 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146254 Views
0 replies
26 likes
Mac
Windows

146254 Views
0 replies
26 likes

No option to enable/disable explicit songs on desktop

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue I listen to Spotify on multiple devices and I frequently enable/disable the explicit filter based on the environment I am in. However, I left it switched to ...

alexbracken
Casual Listener
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue I listen to Spotify on multiple devices and I frequently enable/disable...
2018-07-23 7:20:52 PM
2018-08-29 5:31:15 PM
billyb2
Newbie
12999 Views
6 replies
14 likes

12999 Views
6 replies
14 likes

Desktop Player

My Question or Issue My question is that everytime I play a playlist my player will skip around instead going in order. I don't like that I would like my player to go in order as the tracks are listed to play. How can I fix this issue? I try every th...

TrishaGateway37
Newbie
My Question or Issue My question is that everytime I play a playlist my player will skip around instead going in order. I don't like that I would like my player to go in order ...
2018-08-29 4:09:47 PM
2018-08-29 4:15:19 PM
Nico
Community Legend
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

BBC Global News Podcast -- current day does not play

PlanPremiumCountryUSADevicesWindows 10 PC and iPhone 6sOperating SystemsWindows 10 latest and iOS 11.4.1 My Question or Issue I can no longer listen to the current day of the BBC Global News Podcast even though it shows up on the podcast titles. I ca...

satuthill
Casual Listener
Plan Premium Country USA Devices Windows 10 PC and iPhone 6s Operating Systems Windows 10 latest and iOS 11.4.1 My Question or Issue I can no longer listen to the current day o...
2018-08-17 4:23:29 PM
2018-08-29 4:05:12 PM
satuthill
Casual Listener
1510 Views
3 replies
0 likes

1510 Views
3 replies
0 likes

Premium Subsciption payment is not being accepted

PlanFree/PremiumCountry South AfricaDeviceHauwei P9 Lite/ HP Probook 2016 model My Question or IssueSo I live in South Africa (this might be relevant), and I have been trying to pay for my premium subscription for the first time since I tried the fre...

mshawe128
Newbie
Plan Free/Premium Country South Africa Device Hauwei P9 Lite/ HP Probook 2016 model My Question or Issue So I live in South Africa (this might be relevant), and I have been tryin...
2018-08-29 1:41:41 PM
324 Views
0 replies
0 likes

324 Views
0 replies
0 likes

Superuser Contribution Problema Configuración Social

PlanPremiumPaís EspañaDispositivoAcerSistema operativoWindowsMi pregunta o problema Hola! La opción de "mostrar mis artistas más escuchados actuales" se desactiva sola (se pone en gris) cada vez que cierro el programa. Pero es que cuando la activo (v...

user-removed
Visitor
Plan Premium País España Dispositivo Acer Sistema operativo Windows Mi pregunta o problema Hola! La opción de "mostrar mis artistas más escuchados actuales" se desactiva sola (...
2018-08-28 8:59:48 PM
2018-08-29 12:04:03 PM
Peter
Spotify Legend
1487 Views
1 replies
0 likes

1487 Views
1 replies
0 likes

Superuser Contribution Play counter not updating

Hi everyone, ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but the play counter is not increasing. Is anyone else experiencing thi...

ValenceMusic
Composer
Hi everyone, ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but t...
2018-07-26 7:01:15 PM
2018-08-29 10:37:33 AM
Guido
Spotify Legend
3168 Views
5 replies
5 likes
Android
Desktop
iOS
Mac
Mobile
Windows

3168 Views
5 replies
5 likes

Organization/Client

I want to report someone but I don't know what means this category: "Organization/Client". I have to fill it with something but I don't know with. Thank you and have a nice day.

user-removed
Visitor
I want to report someone but I don't know what means this category: "Organization/Client". I have to fill it with something but I don't know with. Thank you and have a nice day.
2018-08-29 9:51:25 AM
2018-08-29 10:35:02 AM
user-removed
Not applicable
552 Views
2 replies
1 likes

552 Views
2 replies
1 likes

Superuser Contribution Same song comes up every time I open Spotify

Opening Spotify comes up with the same song every time, with the same shuffle on my playlist. The only time I have found it changing is if I explicitly close Spotify before turning my computer off. Version: 1.0.84.344.gfc674f6f I've had the issue for...

Jollof
Composer
Opening Spotify comes up with the same song every time, with the same shuffle on my playlist. The only time I have found it changing is if I explicitly close Spotify before turning my computer off.&n...
2018-06-30 10:43:58 AM
2018-08-29 10:18:34 AM
Guido
Spotify Legend
2581 Views
9 replies
6 likes
Desktop
Windows

2581 Views
9 replies
6 likes

Solved!! Play ALL my songs

PlanFreeCountry Deviceasus laptopOperating SystemWindows 10 My Question or Issue I have around 350 favorite songs, but I feel like I'm only hearing the same 50 over and over. I'm set up for shuffle and repeat. How can I play the deeper tracks, and/or...

PineappleThief
Casual Listener
Plan Free Country Device asus laptop Operating System Windows 10 My Question or Issue I have around 350 favorite songs, but I feel like I'm only hearing the same 50 over...
2018-08-27 10:31:36 PM
2018-08-28 12:54:39 AM
user-removed
Not applicable
585 Views
3 replies
0 likes

585 Views
3 replies
0 likes

Getting error message "Spotify can't play this right now"

PlanFreeCountry USADevicePCOperating SystemWindows 10 My Question or Issue Getting the error message "Spotify can't play this right now" when I try to play any EXPLICIT songs. Any help will be appreciated.Thanks, I have tried;Clearing cacheReinstalli...

ninjawalker7
Newbie
Plan Free Country USA Device PC Operating System Windows 10 My Question or Issue Getting the error message "Spotify can't play this right now" when I try to play any EXPL...
2018-08-28 12:19:27 AM
374 Views
0 replies
0 likes

374 Views
0 replies
0 likes

problem with data use

PlanPremium Operating System Windows 7 My Question or Issue hello and thank u for helping!i change the "offline songs strong" location and i don't use offline mode but the program keep saving files in this location: AppData/local/spotify. i have to m...

9950t1q2fqcsmjm
Casual Listener
Plan Premium Operating System Windows 7 My Question or Issue hello and thank u for helping! i change the "offline songs strong" location and i don't use...
2018-08-28 6:30:09 PM
2018-08-28 9:24:03 PM
Loxer
Community Legend
420 Views
1 replies
0 likes
Account
Other
Premium

420 Views
1 replies
0 likes

Spotify App on Windows 10 don't start correctly / don't work

Plan: PremiumCountry: GermanyDevice: Lenovo Yoga 720 (2017)Operating System: Microsoft Windows 10, Build 17134.228, Anti-Virus-Software: Bitdefender Internet Security 2018 My Question or Issue:The Spotify App from the official Windows Store install c...

DanGer1916
Newbie
Plan: Premium Country: Germany Device: Lenovo Yoga 720 (2017) Operating System: Microsoft Windows 10, Build 17134.228, Anti-Virus-Software: Bitdefender Internet Security 2018 My Questio...
2018-08-28 5:07:26 PM
2018-08-28 5:50:01 PM
Loxer
Community Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Has the option to play songs in a folder removed?

PlanFreeCountry DevicePCOperating System(Windows 10 My Question or Issue I used to be able to play songs in a folder. Well, songs in playlists in a folder. I have a folder wich contains my whole library. Now that I select the folder, the whole sectio...

Maetco
Roadie
Plan Free Country Device PC Operating System (Windows 10 My Question or Issue I used to be able to play songs in a folder. Well, songs in playlists in a folder. I have a...
2018-08-27 3:06:35 PM
2018-08-28 4:54:32 PM
colake
Regular
535 Views
3 replies
4 likes

535 Views
3 replies
4 likes

Error code 2,3,7,8 unable to log into desktop Windows

PlanPremiumCountryDenmarkDeviceWindows Operating SystemWindows 10 My Question or Issue So I've been trying to log in to Spotify desktop for months via the "Log in via Facebook button. Although everytime it says different kinds of errors, mostly 3,7 &...

katarinalilius
Casual Listener
Plan Premium Country Denmark Device Windows Operating System Windows 10 My Question or Issue So I've been trying to log in to Spotify desktop for months via the "Log in via ...
2018-08-28 10:47:58 AM
2018-08-28 2:56:09 PM
Sebasty
Community Legend
1305 Views
5 replies
0 likes

1305 Views
5 replies
0 likes

What happened to my playlist?

My Question or Issue I used to be able to start a radio station from the web & be able to see the upcoming songs. No longer. I also used to be able to shuffle all of the songs from a particular artist, but this changed. I am not sure what has happene...

mahtin-hall
Casual Listener
My Question or Issue I used to be able to start a radio station from the web & be able to see the upcoming songs. No longer. I also used to be able ...
2018-08-28 7:16:04 AM
2018-08-28 2:52:37 PM
Sebasty
Community Legend
1151 Views
5 replies
0 likes

1151 Views
5 replies
0 likes

Local files not staying in playlists

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue When you put a local file in a playlist, does it stay there? Mine, frustratingly, don't seem to.

GT252
Newbie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue When you put a local file in a playlist, does it stay there? Mine, frustratingly, don'...
2018-08-28 1:58:48 AM
2018-08-28 10:22:00 AM
Nico
Community Legend
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

Track Times on Discover Weekly?

PlanPremiumCountry USADeviceDesktop, Spotify version 1.0.88.353.g15c26ea1Operating SystemWindows 10 My Question or Issue I know this may seem minor, but I noticed track times are not a column in my Discover Weekly. They still appear in other playlist...

evanposters
Newbie
Plan Premium Country USA Device Desktop, Spotify version 1.0.88.353.g15c26ea1 Operating System Windows 10 My Question or Issue I know this may seem minor, but I notice...
2018-08-28 6:05:14 AM
2018-08-28 7:31:04 AM
user-removed
Not applicable
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Songs wont play

for some reason it wont let me play some songs i've waited a week and still wont play

bizmax200
Newbie
for some reason it wont let me play some songs i've waited a week and still wont play 😕
2018-08-28 1:51:21 AM
2018-08-28 4:57:25 AM
Billy-J
Spotify Star
232 Views
1 replies
0 likes

232 Views
1 replies
0 likes

Superuser Contribution A large number of songs simultaneously became unplayable (region locked)

Plan CountryCADevice Operating System My Question or IssueA large number of songs in my library just simultaneously became unplayable in my country (Canada). After asking around, people in other countries are having this problem too but. Was a major ...

user-removed
Visitor
Plan Country CA Device Operating System My Question or Issue A large number of songs in my library just simultaneously became unplayable in my country (Canada). After as...
2018-08-22 4:51:39 AM
2018-08-28 1:02:19 AM
user-removed
Not applicable
343 Views
2 replies
0 likes

343 Views
2 replies
0 likes

Friend Activity Failed to Load for about a month straight.

Plan PremiumCountry Canada DeviceASUS LaptopOperating SystemWindows My Question or Issue For a month or so my friend activity has "Failed to load" Ive reinstalled spotify multiple times, restart my computer multiple times, and log in/log out occasion...

itsjenknee
Newbie
Plan Premium Country Canada Device ASUS Laptop Operating System Windows My Question or Issue For a month or so my friend activity has "Failed to load" Ive reins...
2018-08-27 10:51:03 PM
2018-08-27 12:01:04 AM
emiliocl22
Newbie
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

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