Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11489 Views

105 replies

47 likes

  • 11489 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1300 Views

15 replies

2 likes

Possible Bug
  • 1300 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3177 Views

38 replies

2 likes

  • 3177 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8928 Views

0 replies

4 likes

  • 8928 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify can't play this right now. If you have the files you can import it.

PlanFreeCountry U.S.A.DeviceLenovo PCOperating SystemWindows 10 My Question or Issue I keep getting the Spotify Can't play this now error, but only with certain songs. I use my favorites as a playlist, and it is unable to play any songs by Hollywood ...

Regular

Plan Free Country  U.S.A. Device Lenovo PC Operating System Windows 10   My Question or Issue  I keep getting the Spotify Can't play this now error, but only with certain son...

Peter

Spotify Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Releases

PlanPremiumCountrySouth Africa DeviceAny/AllOperating SystemAny/All My Question or IssueHi there I know about the "new releases for you" section in the discover tab, and that all your songs appear in release radar when they don't appear in the "new r...

Newbie

  Plan Premium Country South Africa  Device Any/All Operating System Any/All   My Question or Issue Hi there   I know about the "new releases for you" section in the ...

Peter

Spotify Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I show album covers for local files?

PlanFree/PremiumCountry New ZealandDeviceDesktopOperating SystemWindows 10 My Question or Issue How do I apply album art cover to local files?

Regular

Plan Free/Premium Country  New Zealand Device Desktop Operating System Windows 10   My Question or Issue  How do I apply album art cover to local files?

Peter

Spotify Legend

1932 Views

1 replies

0 likes

  • 1932 Views
  • 1 replies
  • 0 likes

Superuser Contribution De downloadknop voor muziek werkt niet op mijn windows laptop.

PlanFree/Premium Ik heb spotify premium.Country NederlandDeviceASUS L402WOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ik heb windows 10.My Question or Issue Ik probeer nu al een tijdje om op mijn nieuwe laptop muziek van mijn afspeellijste...

Visitor

Plan Free/Premium  Ik heb spotify premium. Country  Nederland Device ASUS L402W Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Ik heb windows 10. My Question ...

Peter

Spotify Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Superuser Contribution is there any tag information available related to the different playlists? accessible?

looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in this Excel sheet. thanks

Casual Listener

looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in...

Peter

Spotify Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm hearing and seeing foreign language Ads

PlanFree/PremiumCountry AustraliaDeviceLenovo Yoga 510Operating SystemWindows 10My Question or Issue I'm hearing and seeing foreign language ads and I don't know what to do to fix it either (I have uninstalled and reinstalled). Could you please help ...

Newbie

Plan Free/Premium Country  Australia Device Lenovo Yoga 510 Operating System Windows 10 My Question or Issue  I'm hearing and seeing foreign language ads and I don't know what to d...

Peter

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Greyed out songs in playlist

When I view a playlist I created with 240 songs on a windows desktop, it now has many songs greyed out (seemingly randomly). When I click on the song, it comes up with "Spotify can't play this right now. If you have the file on your computer you can ...

Newbie

    When I view a playlist I created with 240 songs on a windows desktop, it now has many songs greyed out (seemingly randomly). When I click on the song, it comes up with "Spotify can't ...

Peter

Spotify Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution "spotify can't play this right now" Message on every song, won't play anything.

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or Issue No songs are playing, about to cancel service

Newbie

Plan Premium Country  USA Device Desktop Operating System Windows 10  My Question or Issue   No songs are playing, about to cancel service   

Peter

Spotify Legend

990 Views

1 replies

0 likes

  • 990 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays by itself after being paused

Windows 10 and Free plan. On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these headphones, I don't know if it is Spotify not working with it o...

Newbie

Windows 10 and Free plan.   On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these hea...

Peter

Spotify Legend

6798 Views

1 replies

1 likes

  • 6798 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify not playing any songs want to import all songs

PlanPremiumCountry EnglandDevicePCOperating SystemWindows 10 My Question or Issue When ever i try to play anything that isnt downloaded or anything downloaded im asked to import it, it was playing fine a few minutes ago

Newbie

Plan Premium Country  England Device PC Operating System Windows 10   My Question or Issue  When ever i try to play anything that isnt downloaded or anything downloaded im as...

Peter

Spotify Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Connect won't let me play in browser

PlanFreeCountry USADeviceWindows Desktop (work) and Google home mini (home) My Question or IssueStarted spotify at work and the music never came on. I check the volume and see it says I'm playing to my "bedroom speaker". Call my wife and sure enough,...

Newbie

Plan Free Country  USA Device Windows Desktop (work) and Google home mini (home)     My Question or Issue Started spotify at work and the music never came on.  I che...

Mr_Smith

Casual Listener

395 Views

1 replies

1 likes

  • 395 Views
  • 1 replies
  • 1 likes

Change offline songs folder bug

PlanPremiumCountry France DeviceDesktop computerOperating SystemWindows 10 October 2018 update My Question or IssueI am using the Windows store version of Spotify. Right after I installed Spotify and logged, I went to advanced settings to change the ...

Newbie

Plan Premium Country  France   Device Desktop computer Operating System Windows 10 October 2018 update   My Question or Issue I am using the Windows store version of Spotify...

521 Views

0 replies

0 likes

bug
Windows 10 October update
  • 521 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unstable Windows Desktop Connection to Amazon Alexa devices

Picking up from the last post (in June) for this forum topic - playback using Spotify Connect is still randomly stopping when connected to Amazon Alexa devices like Dot and Echo and has been doing so since (at least) the beginning of 2017. During pla...

Roadie

Picking up from the last post (in June) for this forum topic - playback using Spotify Connect is still randomly stopping when connected to Amazon Alexa devices like Dot and Echo and has been doi...

Radian

Roadie

1350 Views

4 replies

0 likes

  • 1350 Views
  • 4 replies
  • 0 likes

Superuser Contribution Queue resets after restarting spotify

Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week straight (starting with the exact same song every tim...

Regular

Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week st...

Perpetualis

Newbie

6588 Views

14 replies

14 likes

  • 6588 Views
  • 14 replies
  • 14 likes

Superuser Contribution date for added songs is ahead

I recently made a new playlist and all of the songs added apear as if they've been added "in 63 years". I'm not sure why it's showing this, but it could be due to the fact that my laptop's time/date settings got all crazy earlier and i had to set it ...

Newbie

    I recently made a new playlist and all of the songs added apear as if they've been added "in 63 years". I'm not sure why it's showing this, but it could be due to the fact that my lap...

Guido

Spotify Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs disappearing from playlist

PlanPremiumCountry Poland Operating Systemwindows, android, ios. My Question or Issue Hello. some songs disappeared from my playlist (i.e. Come down by Andersoon Paak, Passin' me by by The Pharcyde and many more). They are still avialable on spotify,...

Newbie

Plan Premium Country  Poland  Operating System windows,  android,  ios.    My Question or Issue  Hello.  some songs disappeared from my playlist (i.e. ...

Guido

Spotify Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Unusable app after upgrading GPU

I recently upgraded to an RTX 2080 Ti in my desktop and the Spotify app has become unusable. It's extremely sluggish scrolling and clicking anything - it's barely usable. I disable hardware acceleration and after the app restarts, it's better for jus...

Casual Listener

I recently upgraded to an RTX 2080 Ti in my desktop and the Spotify app has become unusable. It's extremely sluggish scrolling and clicking anything - it's barely usable.   I disable hardware ...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

HIGH CPU Usage on Windows Desktop

This issue happens on all my computers (Mac & PC) , since 2 years or more. The problem occurs when I play a playlist folder (even on pause), my CPU usage go to 30-40%. Thats a lot for a music player is not it ? I tried evrything, changed computers an...

Casual Listener

This issue happens on all my computers (Mac & PC) , since 2 years or more.  The problem occurs when I play a playlist folder (even on pause), my CPU usage go to 30-40%. Thats a lo...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Windows Store App: High CPU Usage and Memory Leak

Hi all: before I start, there's an older, very similar topic on the same issue, but the website suggested I start a new topic. Link: https://community.spotify.com/t5/Desktop-Windows/High-CPU-Usage-amp-Memory-Leak/m-p/4441639 PlanPremiumCountryUS Devi...

Casual Listener

Hi all: before I start, there's an older, very similar topic on the same issue, but the website suggested I start a new topic. Link: https://community.spotify.com/t5/Desktop-Windows/High-CPU-Usage-am...

toto123

Casual Listener

2935 Views

3 replies

0 likes

bug
Windows 10
Windows 10 Creators Update App
  • 2935 Views
  • 3 replies
  • 0 likes