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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81303 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777530 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18432 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2810 Views

0 replies

4 likes

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Spotify Shows No Artist or CD Pictures

PlanFree/PremiumCountry Device Operating SystemWindows XP SP3 My Question or Issue I never had this problem before. I cannot see the artist pictures or cd pictures. I only see music notes, a mic or a grey cd as pictures. I have installed the latest a...

Regular

  Plan Free/Premium Country   Device   Operating System Windows XP SP3   My Question or Issue  I never had this problem before. I cannot see the artist pictures or...

royals77

Regular

1484 Views

15 replies

1 likes

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"Connect with Spotify" button doesn't work on website

I don't know if this is something that can be helped but it never hurts to ask. So chillhop music has their own website where you can like and save a song to your Spotify account as it plays live through their youtube. In the upper right-hand corner ...

Newbie

I don't know if this is something that can be helped but it never hurts to ask.   So chillhop music has their own website where you can like and save a song to your Spotify acco...

MauriceMV

Spotify Star

370 Views

1 replies

0 likes

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Solved!!Superuser Contribution Facebook & Windows 10 UWP

PlanPremiumCountry United StatesDeviceHP Spectre LaptopOperating SystemWindows 10 Home OS Build 17134.285 My Question or Issue Previously I could not open the facebook connection option on desktop as it was hidden in the background. Congrats on fixin...

Newbie

Plan Premium Country  United States Device HP Spectre Laptop Operating System Windows 10 Home OS Build 17134.285   My Question or Issue  Previously I could not open the faceb...

Peter

Spotify Legend

779 Views

1 replies

0 likes

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Superuser Contribution Playlist Issue - Songs Being Added For No Reason?

PlanFreeDeviceDesktop PCOperating SystemWindows 10 My Question or Issue Yesterday I created a few Playlists with 130/136 songs each. I think I've been experiencing a bug, unless It's something I'm unintentionally doing. This has occurred 3-4 times no...

Regular

Plan Free Device Desktop PC Operating System Windows 10   My Question or Issue   Yesterday I created a few Playlists with 130/136 songs each. I think I've been experiencing a bug, ...

Peter

Spotify Legend

483 Views

1 replies

0 likes

Other
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Spotify can't play this right now

PlanPremiumCountry ColombiaDeviceHP Pavillion x360Operating SystemWindows 10Question or Issue: It used to work a few days ago, but now everytime I try to play a track on the spotify app on my PC, the message pops up: "Spotify can't play this right no...

Regular

Plan Premium Country  Colombia Device HP Pavillion x360 Operating System Windows 10 Question or Issue: It used to work a few days ago, but now everytime I try to play a track on the spot...

Co6Studio

Newbie

7823 Views

16 replies

2 likes

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  • 16 replies
  • 2 likes

[Windows 10 App] Random Changes to different devices and songs I never heard of before

PlanFreeCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't really use the desktop app for Windows 10 anymore since it changes the "You're listening on" from "This Computer" to a Firefox Browser all the time. But it d...

Newbie

Plan Free Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue I can't really use the desktop app for Windows 10 anymore since it changes the "You're li...

264 Views

0 replies

0 likes

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Solved!! Offline Song Storage

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen I change the Offline Song Location in the Advanced Settings from the default C:\ location to my local D:\ drive, it doesn't hold. When I restart Spotify App, it reverts b...

Visitor

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue When I change the Offline Song Location in the Advanced Settings from the default C:\ location to m...

DennyEMufc

Roadie

1219 Views

4 replies

0 likes

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  • 4 replies
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Different albums playing simultaneously from one Spotify account

I bet this ain't meant to happen Possibly connected with my other topic Unstable Windows Desktop Connection to Amazon Alexa devices, Spotify connect is so flakey (at least for me) that last evening I had two completely independent audio streams playi...

Roadie

I bet this ain't meant to happen 😉   Possibly connected with my other topic Unstable Windows Desktop Connection to Amazon Alexa devices, Spotify connect is so flakey (at least for m...

user-removed

Not applicable

430 Views

1 replies

0 likes

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Superuser Contribution No reproduce ninguna canción

PlanFreeCountryEspaña Operating System Windows 10 My Question or Issue Me he metido en spotify y al dar a reproducir a cualquier cancion ninguna va. Me sale este mensaje: Spotify no puede reproducir esto en este momento. Si tienes el archivo en el or...

Newbie

Plan Free Country España  Operating System  Windows 10  My Question or Issue  Me he metido en spotify y al dar a reproducir a cualquier cancion ninguna va. Me sale este men...

Peter

Spotify Legend

16448 Views

7 replies

3 likes

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  • 7 replies
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Superuser Contribution Playlist Pictures are messed up

Hi,I have had an issue with the custom Playlist Pictures for some time now. I'm not sure if Spotify is aware of it but some updates solve it then another will break it. My problem is that I upload perfectly square pictures for the playlists. As in, a...

Casual Listener

   Hi, I have had an issue with the custom Playlist Pictures for some time now. I'm not sure if Spotify is aware of it but some updates solve it then another will break it.   My pr...

Peter

Spotify Legend

2387 Views

4 replies

0 likes

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Solved!!Superuser Contribution Bluetooth session end annoyance

PlanPremiumCountry FranceDevicePCWindows 10 official Spotify app My Question or Issue HiAt home, I use a PC with a sound systme and I switch audio to a bluetooth speaker system when I amin another room. Switching this way works perfectly and Spotify'...

Newbie

Plan Premium Country  France Device PC Windows 10 official Spotify app   My Question or Issue  Hi At home, I use a PC with a sound systme and I switch audio to a bluetooth sp...

Peter

Spotify Legend

623 Views

1 replies

0 likes

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  • 1 replies
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Bluetooth headphone controls not working

Recently I've been trying to use a new pair of bluetooth headphones with my computer (Windows, Lenovo Yoga Pro 2). All of the controls work fine with the native Windows Media player, but for some reason with Spotify, the Play function control on the ...

Casual Listener

Recently I've been trying to use a new pair of bluetooth headphones with my computer (Windows, Lenovo Yoga Pro 2). All of the controls work fine with the native Windows Media player, but for some rea...

401 Views

0 replies

0 likes

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  • 0 likes

Windows version really slow

As you can see the title. Spotify is really slow to run in Windows. Running takes many times. I'am waiting you to help me. Even I choose when Windows boot don't run Spotify but Spotify is run.PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 1...

Regular

As you can see the title. Spotify is really slow to run in Windows. Running takes many times. I'am waiting you to help me. Even I choose when Windows boot don't run Spotify but Spotify is run. Plan ...

davidcola

Gig Goer

444 Views

1 replies

0 likes

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Problem with the ads

PlanFreeCountryArgentinaDevice(Notebook RCA with Intel i3 and 4GB RAM)Operating System(Windows 10) My Question or IssueI have a problem with the Spotify PC app. When I am listenning three or five songs in a row, appear an advertising but it is logic ...

Casual Listener

Plan Free Country Argentina Device (Notebook RCA with Intel i3 and 4GB RAM) Operating System (Windows 10)   My Question or Issue I have a problem with the Spotify PC app. When I am lis...

EmiCalvin

Casual Listener

892 Views

2 replies

0 likes

Ads playing wrong
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When I play spotify my screen goes into power saving mode and goes completely black

My Question or IssueEvery time I open up my spotify in the web player and lay music it puts my computer into power save mode and completely turns the screen black. It didn't use to do this, but now it has persisted for the last week. I even turned of...

Newbie

My Question or Issue Every time I open up my spotify in the web player and lay music it puts my computer into power save mode and completely turns the screen black. It didn't use to do this, but now...

1010 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Solved!! Spotify doesn't play the song I want when the list is ordered by popularity

PlanPremiumCountryFrance DevicePCOperating SystemWindows 10 My Question or Issue I do a search of songsI got the list of songsI select the "thumb up" in order to order the list by popularity/most listened and then I want to play one of the song but i...

Regular

Plan Premium Country France  Device PC Operating System Windows 10   My Question or Issue  I do a search of songs I got the list of songs I select the "thumb up" in order t...

Darrepac

Regular

1109 Views

2 replies

0 likes

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Space bar pauses music when trying to search

Windows 10, when trying to search for a song in a playlist; hitting the spacebar pauses the music instead of recognizing the space in the song name. It's frustrating trying to search for any song when it only recognizes your first word until the spac...

Casual Listener

   Windows 10, when trying to search for a song in a playlist; hitting the spacebar pauses the music instead of recognizing the space in the song name.  It's frustrating trying to sea...

motoboat

Casual Listener

763 Views

2 replies

0 likes

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Superuser Contribution playing only every other episode

the app hasn't been working properly for weeks. the main issue is - in a particular podcast that I listen to every day, it only allows me to listen to every other episode. it never allows me to play the other ones. usually, when I hit on play, it pla...

Newbie

the app hasn't been working properly for weeks. the main issue is - in a particular podcast that I listen to every day, it only allows me to listen to every other episode. it never allows me to play ...

Peter

Spotify Legend

431 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution "This song is not available." on Mac

My Spotify just suddenly started to show this message today while listening to some music. It shows the message, songs go quiet 1-5 seconds at time and then start to play again. It doesn't seem that they are paused but just stopping and then continui...

Newbie

    My Spotify just suddenly started to show this message today while listening to some music. It shows the message, songs go quiet 1-5 seconds at time and then start to play again. It do...

Peter

Spotify Legend

344 Views

1 replies

0 likes

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  • 1 replies
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Concerning Music that Has Disappeared

I have run into this Issue using Spotify on both my Windows 7 desktop, my Windows 10 laptop, and my Android phone ony my premium account, though I believe the issue to be with Spotify's database rather than my individual devices. While listening to m...

Newbie

  I have run into this Issue using Spotify on both my Windows 7 desktop, my Windows 10 laptop, and my Android phone ony my premium account, though I believe the issue to be with Spotify's datab...

jsannn

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes