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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81429 Views

40 replies

68 likes

  • 81429 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778270 Views

503 replies

64 likes

  • 778270 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18586 Views

19 replies

5 likes

  • 18586 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2821 Views

0 replies

4 likes

  • 2821 Views
  • 0 replies
  • 4 likes

Superuser Contribution Autoplay option missing

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 10 My Question or Issue Autoplay is no longer an option under setting on the desktop app, anyone have a clue to where it has gone?

Casual Listener

Plan Premium Country  Australia Device PC Operating System Windows 10   My Question or Issue  Autoplay is no longer an option under setting on the desktop app, anyone have a ...

seven_horns

Casual Listener

2517 Views

7 replies

8 likes

  • 2517 Views
  • 7 replies
  • 8 likes

Superuser Contribution Block/Filter Remixes as a general option in settings

PlanPremium My Question or Issue I see that there have been several people in the past who also posted a similar idea to block/filter remixes.If one thinks about it, this seems like such a basic feature - I got the Spotify premium to be able to shuff...

Visitor

Plan Premium   My Question or Issue  I see that there have been several people in the past who also posted a similar idea to block/filter remixes. If one thinks about it, this seems ...

Peter

Spotify Legend

4727 Views

1 replies

58 likes

block remix
filter remix
  • 4727 Views
  • 1 replies
  • 58 likes

Error code: 17

PlanFree/PremiumCountry SpainOperating SystemWIndows 7, Android, IOS My Question or Issuei cant use spotify on my phone and on my desktop pc now for a couple of weeks. i have no idea why.. on pc i get this error (attached) the spotify webplayer works...

Casual Listener

  Plan Free/Premium Country  Spain Operating System WIndows 7, Android, IOS   My Question or Issue i cant use spotify on my phone and on my desktop pc now for a couple of week...

TommiTheatralo

Casual Listener

562 Views

3 replies

2 likes

  • 562 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify doesn't run adds automatically and stops more than every 30min

PlanFreeCountrybeen using it in Italy for 10 months (app downloaded in Spain almost 3 years ago)DeviceAsus laptopOperating SystemWindows 10 My Question or IssueIt's been a while now, Spotify stops instead of running adds automatically and I have to P...

Newbie

Plan Free Country been using it in Italy for 10 months (app downloaded in Spain almost 3 years ago) Device Asus laptop Operating System Windows 10   My Question or Issue It's been a wh...

Peter

Spotify Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly not updating

PlanPremiumCountry IcelandDeviceAllOperating SystemallMy Question or Issue This is the 3rd week in a row which the same playlist has been in discover weekly (and I know it's the same one since i already disliked one of the songs that is still grayed ...

Newbie

Plan Premium Country  Iceland Device All Operating System all My Question or Issue  This is the 3rd week in a row which the same playlist has been in discover weekly (and I know it...

Daisy

Spotify Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Artists from Library Sizing Incorrect

PlanPremiumCountryUnited StatesDeviceMSI LaptopOperating SystemWindows 10 My Question or Issue When I use the spotify app on my laptop, the artists from library page for each artsist has a weird sizing issue where the numbers of songs and times go al...

Casual Listener

Plan Premium Country United States Device MSI Laptop Operating System Windows 10   My Question or Issue  When I use the spotify app on my laptop, the artists from library page for...

Loxer

Community Legend

683 Views

3 replies

0 likes

  • 683 Views
  • 3 replies
  • 0 likes

Spotify deletes songs from library

PlanPremiumCountry BelgiumDeviceBlackberry KeyOne & PCOperating SystemAndroid / Windows 10 My Question or IssueI'm an avid user of Spotify, most of the times listening in the car (from my downloaded music on SD-card).Last few months I've been noticin...

Casual Listener

Plan Premium Country  Belgium Device Blackberry KeyOne & PC Operating System Android / Windows 10   My Question or Issue I'm an avid user of Spotify, most of the times listeni...

dinomight

Spotify Star

1981 Views

5 replies

1 likes

  • 1981 Views
  • 5 replies
  • 1 likes

How much time is left of a song

It would be very useful if you can see how much time is left of each song while playing. Today you see how much time each song has been played, and you can see how many minutes/sec each song is long. It would be better to see how much time is left.

Newbie

It would be very useful if you can see how much time is left of each song while playing.    Today you see how much time each song has been played, and you can see how many minutes/sec eac...

Loxer

Community Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player not loading playlist

My playlists aren't loading the rest of the songs when I scroll down. It just displays the buffering sign and never loads. I have tried incognito and a new web browser and it still won't load. How do I fix?

Casual Listener

My playlists aren't loading the rest of the songs when I scroll down. It just displays the buffering sign and never loads. I have tried incognito and a new web browser and it still won't load. How do...

Jemi

Spotify Legend

6323 Views

7 replies

11 likes

  • 6323 Views
  • 7 replies
  • 11 likes

Superuser Contribution Spotify starts, only black screen

I currently cannot use the webplayer at all. PlanPremiumCountryGermany Device Windows 7, Chrome **bleep**.0.3497.100 My Question or IssueWhen I open open.spotify.com after logging in, I briefly see the normal screen with all the playlists etc. But af...

Casual Listener

I currently cannot use the webplayer at all.   Plan Premium Country Germany   Device   Windows 7, Chrome **bleep**.0.3497.100   My Question or Issue When I op...

Jemi

Spotify Legend

994 Views

4 replies

0 likes

WebPlayer
  • 994 Views
  • 4 replies
  • 0 likes

Spotify will stop playing a playlist after it gets to the end of a 10+ minute long song

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I've noticed this over the past month or so. If I'm listening to a playlist with a song that is 10+ minutes long, when the end of the song is reached Spotify will not conti...

Roadie

Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue  I've noticed this over the past month or so. If I'm listening to a playlist with a s...

ondrowan

Newbie

1662 Views

9 replies

2 likes

  • 1662 Views
  • 9 replies
  • 2 likes

Superuser Contribution Playlist stops playing after Supertramp - Fool's Overture

PlanPremiumCountryNetherlands DevicePC and Laptop (multiple devices), iPhoneOperating SystemWindows 10, iOS 10. My Question or IssueNot sure where to post this, but every time after playing Fool's Overture (https://open.spotify.com/track/25KYhx2XbHxM...

Roadie

Plan Premium Country Netherlands  Device PC and Laptop (multiple devices), iPhone Operating System Windows 10, iOS 10.   My Question or Issue Not sure where to post this, but...

jaspoid-0934

Roadie

910 Views

4 replies

0 likes

player
Song Play
  • 910 Views
  • 4 replies
  • 0 likes

Error code 17 Firewall

Error code 17 firewall since about 2 days ago i've tried alot already so please dont give me that basic Stuff of Restarting and things like that already tried it not gonna work give me a whole new solution please, Thank you very much.

Casual Listener

Error code 17 firewall since about 2 days ago i've tried alot already so please dont give me that basic Stuff of Restarting and things like that already tried it not gonna work give me a whole new so...

BasedGodSin

Casual Listener

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

It plays another track than selected

Spotify desktop updated. PremiumWindows 10 Search ArtistClick Songs See AllOrder by preference (thumb on the right)Click a trackTrack selected is not played, but another track is played

Gig Goer

Spotify desktop updated. Premium Windows 10   Search Artist Click Songs See All Order by preference (thumb on the right) Click a track Track selected is not played, but another track is...

clatix

Gig Goer

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

Solved!! Weird bug with the "Songs" section under the library

My Question or IssueI saved like more than 700 songs in the library section but everytime I click on the "Songs" nothing appears and it tells me to "browse" songs.It's like I saved nothing there.If I double click on it,it plays the last two songs tha...

Regular

  My Question or Issue I saved like more than 700 songs in the library section but everytime I click on the "Songs" nothing appears and it tells me to "browse" songs.It's like I saved nothing ...

Loxer

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Spotify Ad - Spotify Premium in lower right corner of screen

PlanPremium for FamilyCountry DenmarkDevicePCOperating SystemWindows 10 My Question or Issue Hi, I'm running the desktop version of Spotify and I'm logged in to my Spotify Premium for Family account, but I get this little annoying box in the lower ri...

Newbie

Plan Premium for Family Country  Denmark Device PC Operating System Windows 10   My Question or Issue  Hi,   I'm running the desktop version of Spotify and I'm logged ...

Billy-J

Spotify Star

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Enormous space took on disk.

PlanFreeCountry PolandDevicePCOperating SystemWindows 10 My Question or IssueEnormous space took on disk.Spotify folder in my AppData was over 6GB, any way to prevent or move it anywhere else?

Gig Goer

  Plan Free Country  Poland Device PC Operating System Windows 10   My Question or Issue Enormous space took on disk. Spotify folder in my AppData was over 6GB, any wa...

DennyEMufc

Roadie

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Solved!! Stations not working

PlanPremiumCountry Costa RicaDeviceComputerOperating SystemWindows 10 My Question or Issue I want to use Radio Stations but I cannot make it work. I used the app from the Website first, now I'm using the Window10 App but still not work. Tried with di...

Newbie

Plan Premium Country  Costa Rica Device Computer Operating System Windows 10   My Question or Issue  I want to use Radio Stations but I cannot make it work. I used the app fr...

Loxer

Community Legend

2846 Views

1 replies

0 likes

Issues
Radio
stations
Troubleshooting
windows10
  • 2846 Views
  • 1 replies
  • 0 likes

Music played on Spotify keeps crackling

Hi community My Spotify keeps crackling no matter what i do. I know there have been several similar post previously but non of those solution works - at least not more than half an hour. I have tried: - Reinstallation- Roll back the sound driver to t...

Newbie

Hi community   My Spotify keeps crackling no matter what i do. I know there have been several similar post previously but non of those solution works - at least not more than half an hour. I h...

DennyEMufc

Roadie

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Shuffle Not Available

PlanPremiumCountryCanada DeviceSamsung Galaxy S8Operating SystemWindows 7 My Question or IssueBeen having issues with the shuffle not being available on certain playlists (like my daily mix). I used to use the shuffle all the time and suddenly now i'...

Casual Listener

Plan Premium Country Canada  Device Samsung Galaxy S8 Operating System Windows 7   My Question or Issue Been having issues with the shuffle not being available on certain playlist...

Billy-J

Spotify Star

1208 Views

4 replies

1 likes

  • 1208 Views
  • 4 replies
  • 1 likes