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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84363 Views

40 replies

68 likes

  • 84363 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799634 Views

505 replies

64 likes

  • 799634 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24851 Views

26 replies

7 likes

  • 24851 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3117 Views

0 replies

4 likes

  • 3117 Views
  • 0 replies
  • 4 likes

Superuser Contribution De downloadknop voor muziek werkt niet op mijn windows laptop.

PlanFree/Premium Ik heb spotify premium.Country NederlandDeviceASUS L402WOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ik heb windows 10.My Question or Issue Ik probeer nu al een tijdje om op mijn nieuwe laptop muziek van mijn afspeellijste...

Visitor

Plan Free/Premium  Ik heb spotify premium. Country  Nederland Device ASUS L402W Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Ik heb windows 10. My Question ...

Peter

Spotify Legend

623 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution is there any tag information available related to the different playlists? accessible?

looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in this Excel sheet. thanks

Casual Listener

looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in...

Peter

Spotify Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm hearing and seeing foreign language Ads

PlanFree/PremiumCountry AustraliaDeviceLenovo Yoga 510Operating SystemWindows 10My Question or Issue I'm hearing and seeing foreign language ads and I don't know what to do to fix it either (I have uninstalled and reinstalled). Could you please help ...

Newbie

Plan Free/Premium Country  Australia Device Lenovo Yoga 510 Operating System Windows 10 My Question or Issue  I'm hearing and seeing foreign language ads and I don't know what to d...

Peter

Spotify Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Greyed out songs in playlist

When I view a playlist I created with 240 songs on a windows desktop, it now has many songs greyed out (seemingly randomly). When I click on the song, it comes up with "Spotify can't play this right now. If you have the file on your computer you can ...

Newbie

    When I view a playlist I created with 240 songs on a windows desktop, it now has many songs greyed out (seemingly randomly). When I click on the song, it comes up with "Spotify can't ...

Peter

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution "spotify can't play this right now" Message on every song, won't play anything.

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or Issue No songs are playing, about to cancel service

Newbie

Plan Premium Country  USA Device Desktop Operating System Windows 10  My Question or Issue   No songs are playing, about to cancel service   

Peter

Spotify Legend

919 Views

1 replies

0 likes

  • 919 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays by itself after being paused

Windows 10 and Free plan. On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these headphones, I don't know if it is Spotify not working with it o...

Newbie

Windows 10 and Free plan.   On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these hea...

Peter

Spotify Legend

6611 Views

1 replies

1 likes

  • 6611 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify not playing any songs want to import all songs

PlanPremiumCountry EnglandDevicePCOperating SystemWindows 10 My Question or Issue When ever i try to play anything that isnt downloaded or anything downloaded im asked to import it, it was playing fine a few minutes ago

Newbie

Plan Premium Country  England Device PC Operating System Windows 10   My Question or Issue  When ever i try to play anything that isnt downloaded or anything downloaded im as...

Peter

Spotify Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Connect won't let me play in browser

PlanFreeCountry USADeviceWindows Desktop (work) and Google home mini (home) My Question or IssueStarted spotify at work and the music never came on. I check the volume and see it says I'm playing to my "bedroom speaker". Call my wife and sure enough,...

Newbie

Plan Free Country  USA Device Windows Desktop (work) and Google home mini (home)     My Question or Issue Started spotify at work and the music never came on.  I che...

Mr_Smith

Casual Listener

338 Views

1 replies

1 likes

  • 338 Views
  • 1 replies
  • 1 likes

Change offline songs folder bug

PlanPremiumCountry France DeviceDesktop computerOperating SystemWindows 10 October 2018 update My Question or IssueI am using the Windows store version of Spotify. Right after I installed Spotify and logged, I went to advanced settings to change the ...

Newbie

Plan Premium Country  France   Device Desktop computer Operating System Windows 10 October 2018 update   My Question or Issue I am using the Windows store version of Spotify...

451 Views

0 replies

0 likes

bug
Windows 10 October update
  • 451 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unstable Windows Desktop Connection to Amazon Alexa devices

Picking up from the last post (in June) for this forum topic - playback using Spotify Connect is still randomly stopping when connected to Amazon Alexa devices like Dot and Echo and has been doing so since (at least) the beginning of 2017. During pla...

Roadie

Picking up from the last post (in June) for this forum topic - playback using Spotify Connect is still randomly stopping when connected to Amazon Alexa devices like Dot and Echo and has been doi...

Radian

Roadie

1139 Views

4 replies

0 likes

  • 1139 Views
  • 4 replies
  • 0 likes

Superuser Contribution Queue resets after restarting spotify

Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week straight (starting with the exact same song every tim...

Regular

Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week st...

Perpetualis

Newbie

5835 Views

14 replies

14 likes

  • 5835 Views
  • 14 replies
  • 14 likes

Superuser Contribution date for added songs is ahead

I recently made a new playlist and all of the songs added apear as if they've been added "in 63 years". I'm not sure why it's showing this, but it could be due to the fact that my laptop's time/date settings got all crazy earlier and i had to set it ...

Newbie

    I recently made a new playlist and all of the songs added apear as if they've been added "in 63 years". I'm not sure why it's showing this, but it could be due to the fact that my lap...

Guido

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs disappearing from playlist

PlanPremiumCountry Poland Operating Systemwindows, android, ios. My Question or Issue Hello. some songs disappeared from my playlist (i.e. Come down by Andersoon Paak, Passin' me by by The Pharcyde and many more). They are still avialable on spotify,...

Newbie

Plan Premium Country  Poland  Operating System windows,  android,  ios.    My Question or Issue  Hello.  some songs disappeared from my playlist (i.e. ...

Guido

Spotify Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Unusable app after upgrading GPU

I recently upgraded to an RTX 2080 Ti in my desktop and the Spotify app has become unusable. It's extremely sluggish scrolling and clicking anything - it's barely usable. I disable hardware acceleration and after the app restarts, it's better for jus...

Casual Listener

I recently upgraded to an RTX 2080 Ti in my desktop and the Spotify app has become unusable. It's extremely sluggish scrolling and clicking anything - it's barely usable.   I disable hardware ...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

HIGH CPU Usage on Windows Desktop

This issue happens on all my computers (Mac & PC) , since 2 years or more. The problem occurs when I play a playlist folder (even on pause), my CPU usage go to 30-40%. Thats a lot for a music player is not it ? I tried evrything, changed computers an...

Casual Listener

This issue happens on all my computers (Mac & PC) , since 2 years or more.  The problem occurs when I play a playlist folder (even on pause), my CPU usage go to 30-40%. Thats a lo...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Windows Store App: High CPU Usage and Memory Leak

Hi all: before I start, there's an older, very similar topic on the same issue, but the website suggested I start a new topic. Link: https://community.spotify.com/t5/Desktop-Windows/High-CPU-Usage-amp-Memory-Leak/m-p/4441639 PlanPremiumCountryUS Devi...

Casual Listener

Hi all: before I start, there's an older, very similar topic on the same issue, but the website suggested I start a new topic. Link: https://community.spotify.com/t5/Desktop-Windows/High-CPU-Usage-am...

toto123

Casual Listener

2275 Views

3 replies

0 likes

bug
Windows 10
Windows 10 Creators Update App
  • 2275 Views
  • 3 replies
  • 0 likes

Connect Causing Issues

PlanPremiumCountry UKDeviceDesktopOperating SystemW10 My Question or Issue Spotify is randomly pausing music, changing songs, adding weird playlists. How the **bleep** do I turn off connect? It's the**bleep** ever and makes Spotify unusuable. How can...

Casual Listener

  Plan Premium Country  UK Device Desktop Operating System W10   My Question or Issue  Spotify is randomly pausing music, changing songs, adding weird playlists.  ...

Memhave

Casual Listener

995 Views

5 replies

0 likes

Connect
Windows 10
  • 995 Views
  • 5 replies
  • 0 likes

Flac support

Hi, I read so many years ago, someone raise about flac support but i see is like still not yet implemented in spotify? What a disappointment.

Casual Listener

Hi,   I read so many years ago, someone raise about flac support but i see is like still not yet implemented in spotify?   What a disappointment.  

universe49

Casual Listener

1149 Views

2 replies

2 likes

  • 1149 Views
  • 2 replies
  • 2 likes

Windows 10 Black Screen

Country UKDeviceASUS LaptopOperating SystemWindows 10 My Question or Issue Everytime I open the spotify app, it either doesn't load anything or it loads a black screen. I can't use the app at all as nothing shows up. This has been happening to me for...

Newbie

  Country  UK Device ASUS Laptop Operating System Windows 10   My Question or Issue  Everytime I open the spotify app, it either doesn't load anything or it loads a black...

Sebasty

Community Legend

1570 Views

1 replies

0 likes

  • 1570 Views
  • 1 replies
  • 0 likes