Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83131 Views

40 replies

68 likes

  • 83131 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788709 Views

503 replies

64 likes

  • 788709 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21988 Views

22 replies

6 likes

  • 21988 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2992 Views

0 replies

4 likes

  • 2992 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Spotify plays by itself after being paused

Windows 10 and Free plan. On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these headphones, I don't know if it is Spotify not working with it o...

Newbie

Windows 10 and Free plan.   On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these hea...

Peter

Spotify Legend

6575 Views

1 replies

1 likes

  • 6575 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify not playing any songs want to import all songs

PlanPremiumCountry EnglandDevicePCOperating SystemWindows 10 My Question or Issue When ever i try to play anything that isnt downloaded or anything downloaded im asked to import it, it was playing fine a few minutes ago

Newbie

Plan Premium Country  England Device PC Operating System Windows 10   My Question or Issue  When ever i try to play anything that isnt downloaded or anything downloaded im as...

Peter

Spotify Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Connect won't let me play in browser

PlanFreeCountry USADeviceWindows Desktop (work) and Google home mini (home) My Question or IssueStarted spotify at work and the music never came on. I check the volume and see it says I'm playing to my "bedroom speaker". Call my wife and sure enough,...

Newbie

Plan Free Country  USA Device Windows Desktop (work) and Google home mini (home)     My Question or Issue Started spotify at work and the music never came on.  I che...

Mr_Smith

Casual Listener

337 Views

1 replies

1 likes

  • 337 Views
  • 1 replies
  • 1 likes

Change offline songs folder bug

PlanPremiumCountry France DeviceDesktop computerOperating SystemWindows 10 October 2018 update My Question or IssueI am using the Windows store version of Spotify. Right after I installed Spotify and logged, I went to advanced settings to change the ...

Newbie

Plan Premium Country  France   Device Desktop computer Operating System Windows 10 October 2018 update   My Question or Issue I am using the Windows store version of Spotify...

448 Views

0 replies

0 likes

bug
Windows 10 October update
  • 448 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unstable Windows Desktop Connection to Amazon Alexa devices

Picking up from the last post (in June) for this forum topic - playback using Spotify Connect is still randomly stopping when connected to Amazon Alexa devices like Dot and Echo and has been doing so since (at least) the beginning of 2017. During pla...

Roadie

Picking up from the last post (in June) for this forum topic - playback using Spotify Connect is still randomly stopping when connected to Amazon Alexa devices like Dot and Echo and has been doi...

Radian

Roadie

1119 Views

4 replies

0 likes

  • 1119 Views
  • 4 replies
  • 0 likes

Superuser Contribution Queue resets after restarting spotify

Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week straight (starting with the exact same song every tim...

Regular

Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week st...

Perpetualis

Newbie

5812 Views

14 replies

14 likes

  • 5812 Views
  • 14 replies
  • 14 likes

Superuser Contribution date for added songs is ahead

I recently made a new playlist and all of the songs added apear as if they've been added "in 63 years". I'm not sure why it's showing this, but it could be due to the fact that my laptop's time/date settings got all crazy earlier and i had to set it ...

Newbie

    I recently made a new playlist and all of the songs added apear as if they've been added "in 63 years". I'm not sure why it's showing this, but it could be due to the fact that my lap...

Guido

Spotify Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs disappearing from playlist

PlanPremiumCountry Poland Operating Systemwindows, android, ios. My Question or Issue Hello. some songs disappeared from my playlist (i.e. Come down by Andersoon Paak, Passin' me by by The Pharcyde and many more). They are still avialable on spotify,...

Newbie

Plan Premium Country  Poland  Operating System windows,  android,  ios.    My Question or Issue  Hello.  some songs disappeared from my playlist (i.e. ...

Guido

Spotify Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Unusable app after upgrading GPU

I recently upgraded to an RTX 2080 Ti in my desktop and the Spotify app has become unusable. It's extremely sluggish scrolling and clicking anything - it's barely usable. I disable hardware acceleration and after the app restarts, it's better for jus...

Casual Listener

I recently upgraded to an RTX 2080 Ti in my desktop and the Spotify app has become unusable. It's extremely sluggish scrolling and clicking anything - it's barely usable.   I disable hardware ...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

HIGH CPU Usage on Windows Desktop

This issue happens on all my computers (Mac & PC) , since 2 years or more. The problem occurs when I play a playlist folder (even on pause), my CPU usage go to 30-40%. Thats a lot for a music player is not it ? I tried evrything, changed computers an...

Casual Listener

This issue happens on all my computers (Mac & PC) , since 2 years or more.  The problem occurs when I play a playlist folder (even on pause), my CPU usage go to 30-40%. Thats a lo...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Windows Store App: High CPU Usage and Memory Leak

Hi all: before I start, there's an older, very similar topic on the same issue, but the website suggested I start a new topic. Link: https://community.spotify.com/t5/Desktop-Windows/High-CPU-Usage-amp-Memory-Leak/m-p/4441639 PlanPremiumCountryUS Devi...

Casual Listener

Hi all: before I start, there's an older, very similar topic on the same issue, but the website suggested I start a new topic. Link: https://community.spotify.com/t5/Desktop-Windows/High-CPU-Usage-am...

toto123

Casual Listener

2262 Views

3 replies

0 likes

bug
Windows 10
Windows 10 Creators Update App
  • 2262 Views
  • 3 replies
  • 0 likes

Connect Causing Issues

PlanPremiumCountry UKDeviceDesktopOperating SystemW10 My Question or Issue Spotify is randomly pausing music, changing songs, adding weird playlists. How the **bleep** do I turn off connect? It's the**bleep** ever and makes Spotify unusuable. How can...

Casual Listener

  Plan Premium Country  UK Device Desktop Operating System W10   My Question or Issue  Spotify is randomly pausing music, changing songs, adding weird playlists.  ...

Memhave

Casual Listener

992 Views

5 replies

0 likes

Connect
Windows 10
  • 992 Views
  • 5 replies
  • 0 likes

Flac support

Hi, I read so many years ago, someone raise about flac support but i see is like still not yet implemented in spotify? What a disappointment.

Casual Listener

Hi,   I read so many years ago, someone raise about flac support but i see is like still not yet implemented in spotify?   What a disappointment.  

universe49

Casual Listener

1146 Views

2 replies

2 likes

  • 1146 Views
  • 2 replies
  • 2 likes

Windows 10 Black Screen

Country UKDeviceASUS LaptopOperating SystemWindows 10 My Question or Issue Everytime I open the spotify app, it either doesn't load anything or it loads a black screen. I can't use the app at all as nothing shows up. This has been happening to me for...

Newbie

  Country  UK Device ASUS Laptop Operating System Windows 10   My Question or Issue  Everytime I open the spotify app, it either doesn't load anything or it loads a black...

Sebasty

Community Legend

1568 Views

1 replies

0 likes

  • 1568 Views
  • 1 replies
  • 0 likes

Solved!! Spotify maximized window issue on Windows 10 April update Build 17134.1!

Hello, When using Spotify on Windows 10 April 2018 update build 17134.1 or even Redstone 5 builds every second time you click the maximize middle button on spotify it is not completely going into a maximized window! And you can actually see that the ...

Music Fan

Hello,   When using Spotify on Windows 10 April 2018 update build 17134.1 or even Redstone 5 builds every second time you click the maximize middle button on spotify it is not completely going...

treierxyz

Casual Listener

17066 Views

31 replies

30 likes

  • 17066 Views
  • 31 replies
  • 30 likes

Superuser Contribution Local files wont play

PlanPremium - FamilyCountry USADeviceDesktop - Windows 10 Pro I had previously added an albulm to local files, it worked fine. Now if I try to listen to any song from that album on spotify it scrolls through each song, attempting to play it for a spl...

Music Fan

Plan Premium - Family Country  USA Device Desktop - Windows 10 Pro    I had previously added an albulm to local files, it worked fine. Now if I try to listen to any song from th...

Blade4198

Music Fan

2591 Views

10 replies

1 likes

  • 2591 Views
  • 10 replies
  • 1 likes

I can not play any songs by a certain artist

PlanFreeCountry USADeviceLenovo PCOperating SystemWindows 10 My Question or Issue Spotify won't let me play any song by Hollywood Undead. This started randomly one day and I have no clue what to do, I've tried reinstalling Spotify through windows and...

Regular

Plan Free Country  USA Device Lenovo PC Operating System Windows 10   My Question or Issue  Spotify won't let me play any song by Hollywood Undead. This started randomly one ...

445 Views

0 replies

1 likes

  • 445 Views
  • 0 replies
  • 1 likes

Solved!! Change date added/preserve date added when adding to library

I like to organize my music by date added and sometimes a song gets deleted by mistake or removed for other reasons and then gets decided to be brought back. Therefore an alternative to change the 'date added' would be much appreciated with helping i...

Casual Listener

  I like to organize my music by date added and sometimes a song gets deleted by mistake or removed for other reasons and then gets decided to be brought back. Therefore an alternative to chang...

bar5

Casual Listener

8515 Views

2 replies

13 likes

  • 8515 Views
  • 2 replies
  • 13 likes

Solved!! [WINDOWS + ANDROID] No notifications at all

PlanPremiumCountry ItalyDeviceDell Desktop + Huawei P9 plusOperating SystemWindows 10 + Android7.0 My Question or IssueHi everybody,I have no notifications icon in Windows (plese see attachment) although I have activated all the "PUSH notifications" ...

Newbie

Plan Premium Country  Italy Device Dell Desktop + Huawei P9 plus Operating System Windows 10 + Android7.0   My Question or Issue Hi everybody, I have no notifications icon in Win...

Lorenzo_NGG

Roadie

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes