Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81475 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
778599 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18662 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountry France DeviceDesktop computerOperating SystemWindows 10 October 2018 update My Question or IssueI am using the Windows store version of Spotify. Right after I installed Spotify and logged, I went to advanced settings to change the ...
Plan Premium Country France Device Desktop computer Operating System Windows 10 October 2018 update My Question or Issue I am using the Windows store version of Spotify...
446 Views
0 replies
0 likes
Picking up from the last post (in June) for this forum topic - playback using Spotify Connect is still randomly stopping when connected to Amazon Alexa devices like Dot and Echo and has been doing so since (at least) the beginning of 2017. During pla...
Picking up from the last post (in June) for this forum topic - playback using Spotify Connect is still randomly stopping when connected to Amazon Alexa devices like Dot and Echo and has been doi...
Roadie
1098 Views
4 replies
0 likes
Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week straight (starting with the exact same song every tim...
Almost every time I restart spotify or my computer, the queue resets to something from a while ago. It can be a queue from earlier that day, but I've had it reset to the same queue for like a week st...
Newbie
5758 Views
14 replies
14 likes
I recently made a new playlist and all of the songs added apear as if they've been added "in 63 years". I'm not sure why it's showing this, but it could be due to the fact that my laptop's time/date settings got all crazy earlier and i had to set it ...
I recently made a new playlist and all of the songs added apear as if they've been added "in 63 years". I'm not sure why it's showing this, but it could be due to the fact that my lap...
Spotify Legend
455 Views
1 replies
0 likes
PlanPremiumCountry Poland Operating Systemwindows, android, ios. My Question or Issue Hello. some songs disappeared from my playlist (i.e. Come down by Andersoon Paak, Passin' me by by The Pharcyde and many more). They are still avialable on spotify,...
Plan Premium Country Poland Operating System windows, android, ios. My Question or Issue Hello. some songs disappeared from my playlist (i.e. ...
Spotify Legend
597 Views
1 replies
0 likes
I recently upgraded to an RTX 2080 Ti in my desktop and the Spotify app has become unusable. It's extremely sluggish scrolling and clicking anything - it's barely usable. I disable hardware acceleration and after the app restarts, it's better for jus...
I recently upgraded to an RTX 2080 Ti in my desktop and the Spotify app has become unusable. It's extremely sluggish scrolling and clicking anything - it's barely usable. I disable hardware ...
353 Views
0 replies
0 likes
PlanFree/PremiumCountry DeviceWindows desktopOperating SystemWindows 10 My Question or Issue
Plan Free/Premium Country Device Windows desktop Operating System Windows 10 My Question or Issue
Regular
1507 Views
9 replies
0 likes
This issue happens on all my computers (Mac & PC) , since 2 years or more. The problem occurs when I play a playlist folder (even on pause), my CPU usage go to 30-40%. Thats a lot for a music player is not it ? I tried evrything, changed computers an...
This issue happens on all my computers (Mac & PC) , since 2 years or more. The problem occurs when I play a playlist folder (even on pause), my CPU usage go to 30-40%. Thats a lo...
399 Views
0 replies
0 likes
Hi all: before I start, there's an older, very similar topic on the same issue, but the website suggested I start a new topic. Link: https://community.spotify.com/t5/Desktop-Windows/High-CPU-Usage-amp-Memory-Leak/m-p/4441639 PlanPremiumCountryUS Devi...
Hi all: before I start, there's an older, very similar topic on the same issue, but the website suggested I start a new topic. Link: https://community.spotify.com/t5/Desktop-Windows/High-CPU-Usage-am...
Casual Listener
2242 Views
3 replies
0 likes
PlanPremiumCountry UKDeviceDesktopOperating SystemW10 My Question or Issue Spotify is randomly pausing music, changing songs, adding weird playlists. How the **bleep** do I turn off connect? It's the**bleep** ever and makes Spotify unusuable. How can...
Plan Premium Country UK Device Desktop Operating System W10 My Question or Issue Spotify is randomly pausing music, changing songs, adding weird playlists. ...
Casual Listener
977 Views
5 replies
0 likes
Hi, I read so many years ago, someone raise about flac support but i see is like still not yet implemented in spotify? What a disappointment.
Hi, I read so many years ago, someone raise about flac support but i see is like still not yet implemented in spotify? What a disappointment.
Casual Listener
1144 Views
2 replies
2 likes
Country UKDeviceASUS LaptopOperating SystemWindows 10 My Question or Issue Everytime I open the spotify app, it either doesn't load anything or it loads a black screen. I can't use the app at all as nothing shows up. This has been happening to me for...
Country UK Device ASUS Laptop Operating System Windows 10 My Question or Issue Everytime I open the spotify app, it either doesn't load anything or it loads a black...
Community Legend
1561 Views
1 replies
0 likes
Hello, When using Spotify on Windows 10 April 2018 update build 17134.1 or even Redstone 5 builds every second time you click the maximize middle button on spotify it is not completely going into a maximized window! And you can actually see that the ...
Hello, When using Spotify on Windows 10 April 2018 update build 17134.1 or even Redstone 5 builds every second time you click the maximize middle button on spotify it is not completely going...
Casual Listener
16905 Views
31 replies
30 likes
PlanPremium - FamilyCountry USADeviceDesktop - Windows 10 Pro I had previously added an albulm to local files, it worked fine. Now if I try to listen to any song from that album on spotify it scrolls through each song, attempting to play it for a spl...
Plan Premium - Family Country USA Device Desktop - Windows 10 Pro I had previously added an albulm to local files, it worked fine. Now if I try to listen to any song from th...
Music Fan
2550 Views
10 replies
1 likes
PlanFreeCountry USADeviceLenovo PCOperating SystemWindows 10 My Question or Issue Spotify won't let me play any song by Hollywood Undead. This started randomly one day and I have no clue what to do, I've tried reinstalling Spotify through windows and...
Plan Free Country USA Device Lenovo PC Operating System Windows 10 My Question or Issue Spotify won't let me play any song by Hollywood Undead. This started randomly one ...
443 Views
0 replies
1 likes
I like to organize my music by date added and sometimes a song gets deleted by mistake or removed for other reasons and then gets decided to be brought back. Therefore an alternative to change the 'date added' would be much appreciated with helping i...
I like to organize my music by date added and sometimes a song gets deleted by mistake or removed for other reasons and then gets decided to be brought back. Therefore an alternative to chang...
Casual Listener
8503 Views
2 replies
13 likes
PlanPremiumCountry ItalyDeviceDell Desktop + Huawei P9 plusOperating SystemWindows 10 + Android7.0 My Question or IssueHi everybody,I have no notifications icon in Windows (plese see attachment) although I have activated all the "PUSH notifications" ...
Plan Premium Country Italy Device Dell Desktop + Huawei P9 plus Operating System Windows 10 + Android7.0 My Question or Issue Hi everybody, I have no notifications icon in Win...
Roadie
559 Views
1 replies
0 likes
PlanPremiumCountry Denmark My Question or IssueThe email attached to my account have been locked by my workplace, how do i change the email without accessing the actual email?
Plan Premium Country Denmark My Question or Issue The email attached to my account have been locked by my workplace, how do i change the email without accessing the actual ...
Casual Listener
488 Views
2 replies
1 likes
PlanPremium DevicePCOperating SystemWindows 10 My Question or Issue As in subject: my local mp4 files are not appearing in Spotify, I already have got QuickTime installed and updated as it's been said in FAQ (or somewhere else, anyway it was official...
Plan Premium Device PC Operating System Windows 10 My Question or Issue As in subject: my local mp4 files are not appearing in Spotify, I already have got QuickTime insta...
Casual Listener
3350 Views
5 replies
0 likes
PlanPremium DeviceDesktop, Windows 10 My Question or Issue I want to add a bunch of songs to the same playlist. These are always single songs, so I can't just drag and drop multiple songs into the playlist I want. Is there a shortcut of some sort bec...
Plan Premium Device Desktop, Windows 10 My Question or Issue I want to add a bunch of songs to the same playlist. These are always single songs, so I can't just drag and dr...
Roadie
2310 Views
2 replies
0 likes
