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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84212 Views

40 replies

68 likes

  • 84212 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798655 Views

505 replies

64 likes

  • 798655 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24601 Views

26 replies

7 likes

  • 24601 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3105 Views

0 replies

4 likes

  • 3105 Views
  • 0 replies
  • 4 likes

How do I find where my local files are stored?

I am trying to send a few files to my friend but cannot find where it is stored on my computer. I can no longer do the "Show in finder" option as it was removed. Any help?

Newbie

I am trying to send a few files to my friend but cannot find where it is stored on my computer. I can no longer do the "Show in finder" option as it was removed.   Any help?  

Maxim

Spotify Star

27788 Views

1 replies

3 likes

  • 27788 Views
  • 1 replies
  • 3 likes

Foreign language symbols showing on random tracks

PlanPremiumCountry USDeviceHP ZBook, Google PixelOperating SystemWindows 7, Android 9 My Question or Issue I've noticed glyphs from foreign languages showing up in the names of some tracks. See screenshot. This is happening on Windows 7 desktop clien...

Regular

Plan Premium Country  US Device HP ZBook, Google Pixel Operating System Windows 7, Android 9   My Question or Issue  I've noticed glyphs from foreign languages showing up in ...

efp822

Newbie

2353 Views

4 replies

3 likes

  • 2353 Views
  • 4 replies
  • 3 likes

Can't play Spotify mp3 local files on PC

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10My Question or Issue I can't play mp3 files I imported from my local files to my Spotify playlist. I can play them on my android phone without any problems but I can't on my PC.The error mess...

Regular

Plan Premium Country  Israel Device PC Operating System Windows 10 My Question or Issue  I can't play mp3 files I imported from my local files to my Spotify playlist. I can play th...

lww-_kcsdruz

Regular

1464 Views

4 replies

0 likes

  • 1464 Views
  • 4 replies
  • 0 likes

"Spotify can't play this (...) you can import it" for albums I have imported already

PlanFreeCountryUnited Kingdom (Scotland)DeviceDesktop PCOperating SystemWindows 10 My Question or IssueThis issue is of a similar nature to the one that's already seemingly going around in this thread, however, the solutions offered there haven't hel...

Newbie

Plan Free Country United Kingdom (Scotland) Device Desktop PC Operating System Windows 10   My Question or Issue This issue is of a similar nature to the one that's already seemingly g...

462 Views

0 replies

1 likes

  • 462 Views
  • 0 replies
  • 1 likes

Superuser Contribution Find Friends BROKEN under Follow tab

PlanPremiumCountryUSAOperating SystemWindows 10 Desktop My Question or IssueHello Spotify, I have noticed that the find friends button has been broken lately. I have tried logging in and out, restarting, disconnecting my facebook account and reconnec...

Casual Listener

Plan Premium Country USA Operating System Windows 10 Desktop   My Question or Issue Hello Spotify,   I have noticed that the find friends button has been broken lately. I have tri...

Peter

Spotify Legend

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Superuser Contribution A firewall may be blocking Spotify Proxy Error

PlanPremiumCountryBrazil DevicePCOperating SystemWindows 7 My Question or IssueFor a couple of weeks now I can't login to Spotify on my work PC. I keep getting the error: A firewall may be blocking Spotify. Please update your firewall to allow Spotif...

Newbie

Plan Premium Country Brazil  Device PC Operating System Windows 7   My Question or Issue For a couple of weeks now I can't login to Spotify on my work PC. I keep getting the error...

Peter

Spotify Legend

2428 Views

1 replies

0 likes

  • 2428 Views
  • 1 replies
  • 0 likes

Superuser Contribution The next track doesn't play and the queue just vanishes

Plan PremiumCountry United KingdomDevice Android and Windows 10My Question or Issue I've searched and can't find an answer. I merrily start playing a playlist and after one or two tracks it stops after the track and doesn't play the next track. If I ...

Visitor

Plan Premium Country United Kingdom Device Android and Windows 10 My Question or Issue  I've searched and can't find an answer. I merrily start playing a playlist and after one or two tracks...

Peter

Spotify Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music skips to the next song after 45 - 90 secs on multiple devices

Free planUK based but currently in IndiaWindows laptop using Internet Explorer 10 running Spotify App 1.0.91.183.g259b84fa and iPad Pro ios 11 running latest version of Spotify. My Question or IssueOn both devices the music skips after a random amoun...

Newbie

Free plan UK based but currently in India Windows laptop using Internet Explorer 10 running Spotify App 1.0.91.183.g259b84fa and iPad Pro ios 11 running latest version of Spotify.     ...

Peter

Spotify Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount -3 months at 99c

My Question or Issue:Prior varifying my student discount, it was showing i will receive 99c for first 3 months on student packhage, then CAD4.99 per month.after student status verification, i donot see it. I have been taken to payment and has been ch...

Newbie

My Question or Issue: Prior varifying my student discount, it was showing i will receive 99c for first 3 months on student packhage, then CAD4.99 per month. after student status verification, i d...

Peter

Spotify Legend

439 Views

2 replies

0 likes

  • 439 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline Music randomly deleting.

PlanPremiumCountry Australia/New ZealandDeviceLaptopOperating SystemWindows 10 My Question or Issue All of my offline music has deleted itself maybe 5 times now in the past 3 weeks.Does anyone else have this problem? I've already removed all offline ...

Newbie

  Plan Premium Country  Australia/New Zealand Device Laptop Operating System Windows 10   My Question or Issue   All of my offline music has deleted itself maybe 5 tim...

Peter

Spotify Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

'Open Spotify Automatically' Setting Don't Work

PlanPremiumCountryUSA DeviceDesktop computerOperating SystemWindows 10 My Question or Issue When I start up my computer, I am always greeted by Spotify and a few select programs that are enabled in startup. Spotify is not one of those, but it opens a...

Regular

Plan Premium Country USA    Device Desktop computer Operating System Windows 10   My Question or Issue  When I start up my computer, I am always greeted by Spotify and ...

Shirauk

Regular

1114 Views

2 replies

3 likes

  • 1114 Views
  • 2 replies
  • 3 likes

Superuser Contribution I can't uninstall Spotify on Windows 7

PlanPremiumOperating SystemWindwos 7My Question or IssueI can not uninstall Spotify on Windows 7 i dont know why but the crashes program when i try to uninstall it from all ways, via Control Panel or the Command line, I dont know what to do... Also i...

Casual Listener

Plan Premium Operating System Windwos 7 My Question or Issue I can not uninstall Spotify on Windows 7 i dont know why but the crashes program when i try to uninstall it from all ways, via Contro...

Peter

Spotify Legend

1220 Views

3 replies

0 likes

  • 1220 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Spotify Can't play this right now If you have the file you can import it."

PlanFamilyCountryScotland DevicePCOperating SystemWindows 10 My Question or IssueI am playing U2 songs of experience delux edition and its skipping most files with this error. Anyone know how to sort it ?

Casual Listener

Plan Family Country Scotland   Device PC Operating System Windows 10   My Question or Issue I am playing U2 songs of experience delux edition and its skipping most files with thi...

Peter

Spotify Legend

914 Views

3 replies

0 likes

  • 914 Views
  • 3 replies
  • 0 likes

Not able to change playlist cover

PlanPremiumCountry ItalyDevicePCOperating SystemLatest Windows 10 with october update My Question or Issue I'm not able to change the cover of one of my playlists. No errors from spotify, the green bar fills correctly, but as soon as I switch view an...

Casual Listener

Plan Premium Country  Italy Device PC Operating System Latest Windows 10 with october update   My Question or Issue  I'm not able to change the cover of one of my playlists. ...

LostMermaid

Newbie

359 Views

1 replies

1 likes

  • 359 Views
  • 1 replies
  • 1 likes

Superuser Contribution Pause-Taste funktioniert nicht mehr

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or Issue Ich habe seit drei Tagen folgendes Problem: Immer wenn ich die Pause-Taste drücke, pausiert die Musik für ungefähr vier Sekunden - dann spielt sie einfach weiter. Um die Musik z...

Newbie

Plan Premium Country Germany Operating System Windows 10   My Question or Issue  Ich habe seit drei Tagen folgendes Problem: Immer wenn ich die Pause-Taste drücke, pausiert die Musi...

Maxim

Spotify Star

4964 Views

1 replies

0 likes

  • 4964 Views
  • 1 replies
  • 0 likes

Solved!! How do I copy downloaded albums & playlists from PC to SD card

PlanPremiumCountry UKDevices - PCOther DevicesiPhone 6, iPad 2Operating SystemWindows 10 My Question or Issue I am a premium Spofify user, accessing music on the iPad, iPhone and PC (Windows 10). I would like to copy the albums and playlists to an SD...

Casual Listener

  Plan Premium Country  UK Devices - PC Other Devices iPhone 6, iPad 2 Operating System Windows 10   My Question or Issue   I am a premium Spofify user, accessing mus...

Dave1919

Casual Listener

1053 Views

3 replies

0 likes

  • 1053 Views
  • 3 replies
  • 0 likes

Superuser Contribution Syncing local files from phone back to PC

Hello community, I just have a little question. So I had tons of custom files I uploaded to spotify (I'm on the premium subscription btw), but I uploaded them to playlists and synced them to my phone so I can play them when I'm not home. However I re...

Newbie

Hello community, I just have a little question. So I had tons of custom files I uploaded to spotify (I'm on the premium subscription btw), but I uploaded them to playlists and synced them to my pho...

Peter

Spotify Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix changing

PlanPremium My Question or IssueMy daily mixes (both on iPhone and Windows desktop) change when I am listening to them. I find I like the first 10/15 songs and go back to listen to them 30 minutes later (without closing the app) and that daily mix ha...

Newbie

Plan Premium  My Question or Issue My daily mixes (both on iPhone and Windows desktop) change when I am listening to them. I find I like the first 10/15 songs and go back to listen to them 30...

Peter

Spotify Legend

1829 Views

1 replies

0 likes

  • 1829 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now. If you have the files you can import it.

PlanFreeCountry U.S.A.DeviceLenovo PCOperating SystemWindows 10 My Question or Issue I keep getting the Spotify Can't play this now error, but only with certain songs. I use my favorites as a playlist, and it is unable to play any songs by Hollywood ...

Regular

Plan Free Country  U.S.A. Device Lenovo PC Operating System Windows 10   My Question or Issue  I keep getting the Spotify Can't play this now error, but only with certain son...

Peter

Spotify Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Releases

PlanPremiumCountrySouth Africa DeviceAny/AllOperating SystemAny/All My Question or IssueHi there I know about the "new releases for you" section in the discover tab, and that all your songs appear in release radar when they don't appear in the "new r...

Newbie

  Plan Premium Country South Africa  Device Any/All Operating System Any/All   My Question or Issue Hi there   I know about the "new releases for you" section in the ...

Peter

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes