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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81512 Views

40 replies

68 likes

  • 81512 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778804 Views

503 replies

64 likes

  • 778804 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18743 Views

19 replies

5 likes

  • 18743 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2826 Views

0 replies

4 likes

  • 2826 Views
  • 0 replies
  • 4 likes

Superuser Contribution Windows Player Sounds Underwater/Can't Hear Speech

PlanPremiumCountry UkDeviceWindows 7 PCMy Question or Issue I can't hear any podcasts and all my music sounds underwater when using the desktop client on windows 7. When I use the web player the music/podcasts sound absolutely fine. The desktop clien...

Casual Listener

Plan Premium Country  Uk Device Windows 7 PC My Question or Issue   I can't hear any podcasts and all my music sounds underwater when using the desktop client on windows 7. When I u...

Jemi

Spotify Legend

1195 Views

3 replies

0 likes

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Superuser Contribution No puedo escuchar en alta calidad.

Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos. Muchas gracias, espero su ayuda.

Casual Listener

Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos.   Muchas g...

Jemi

Spotify Legend

547 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Fallo actividad de amigos y radio

Hola buenas, desde hace poco mas de un mes no me carga la actividad de mis amigos y la seccion radio me da error, a alguien mas le pasa esto? Solo me pasa en la version PC.Me he puesto en contacto 2 veces ya con el soporte y no me han resuelto nada.

Casual Listener

  Hola buenas, desde hace poco mas de un mes no me carga la actividad de mis amigos y la seccion radio me da error, a alguien mas le pasa esto? Solo me pasa en la version PC. Me he puesto en c...

JotaLopes

Newbie

1557 Views

4 replies

0 likes

  • 1557 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unwanted playlists arrive every day even after unfollowing

PlanPremiumCountry AustraliaDeviceDesktopOperating System Windows 10 My Question or Issue Unwanted playlists are arriving from the same source evey day even after unfollowing the source

Casual Listener

Plan Premium Country  Australia Device Desktop Operating System  Windows 10   My Question or Issue  Unwanted playlists are arriving from the same source evey day even af...

Jemi

Spotify Legend

455 Views

3 replies

0 likes

  • 455 Views
  • 3 replies
  • 0 likes

Spotify queda "atascado" en el tiempo

Spotify PremiumArgentinaPC, Windows 10 Tengo un problema con mi Spotify para W10, ya le hice un clean reset, y sigue sin resolverse; Cuando abro Spotify, queda como si fuese, "detenido en el tiempo", reproduciendo una canción que escuché en mi anteri...

Casual Listener

Spotify Premium Argentina PC, Windows 10   Tengo un problema con mi Spotify para W10, ya le hice un clean reset, y sigue sin resolverse; Cuando abro Spotify, queda como si fuese, "detenido e...

ricardovr22

Regular

764 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Local Files: Artist not clickable

PlanPremiumDevicePCOperating SystemWindows 10 I have many playlists, constisting mostly of albums and discogs. Many of these albums are also local files. Sometimes I can see a local file icon in the playlist but usually not. I meticulously tag these ...

Roadie

  Plan Premium Device PC Operating System Windows 10   I have many playlists, constisting mostly of albums and discogs.  Many of these albums are also local files.  Someti...

Daisy

Spotify Legend

3385 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

No Internet Connection Detected (Error Code: 4)

Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried using Spotify again the next day. Then it was back to ...

Casual Listener

Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried usi...

Gerrard_B

Casual Listener

1988 Views

3 replies

0 likes

  • 1988 Views
  • 3 replies
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I can't transfer ALL my MP3 from my PC to my Android device

PlanFreeCountry FRANCEDevicePC + OnePlus 6Operating SystemWin 7 + Android My Question or Issue On my PC, I can add a "local" files folder and I can play them from Spotify PCLocal filesand I can play them from Spotify PCPlayingNow, I create a playlist...

Casual Listener

Plan Free Country  FRANCE Device PC + OnePlus 6 Operating System Win 7 + Android   My Question or Issue   On my PC, I can add a "local" files folder  and I ca...

Arkthur_US

Music Fan

581 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Recommended USB DAC for Win10 PC

I wonder if anyone could recommend a decent DAC to connect via USB 2 to my PC running Windows 10 and Spotify Premium. I`m hoping to improve the sound quality through my Cambridge Audio Pre-amp and Paradigm Active speakers, without breaking the bank.

Regular

I wonder if anyone could recommend a decent DAC to connect via USB 2 to my PC running Windows 10 and Spotify Premium. I`m hoping to improve the sound quality through my Cambridge Audio Pre-amp and Pa...

PhilH2

Regular

2418 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Unable to change Offline Songs Storage folder on Win10 App

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueSince Spotify last update, I can no longer change the Offline Songs Storage folder in the Windows 10 Store App.I am able to select the folder what I want (in D:\Music...

Newbie

Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue Since Spotify last update, I can no longer change the Offline Songs Storage folder in...

572 Views

0 replies

5 likes

  • 572 Views
  • 0 replies
  • 5 likes

Solved!! Songs play, but I hear no sound?

PlanPremiumCountry USADeviceLenovo ideapad 320Operating SystemWindows 10 My Question or Issue I am on my windows 10 pc, I tried other things that other people have suggested, but it still doesn't work, I even tried installing a new file, but still di...

Roadie

Plan Premium Country  USA Device Lenovo ideapad 320 Operating System Windows 10   My Question or Issue  I am on my windows 10 pc, I tried other things that other people have ...

Sebasty

Community Legend

19846 Views

5 replies

1 likes

  • 19846 Views
  • 5 replies
  • 1 likes

Question about local files?

I just signed up, but there are some songs I want to listen to that aren't available on Spotify. Most of these songs are Japanese and therefore foreign which is probably why they aren't available. So, I can just upload them, right? But what about cop...

Casual Listener

I just signed up, but there are some songs I want to listen to that aren't available on Spotify. Most of these songs are Japanese and therefore foreign which is probably why they aren't available. So...

OhMightyMangoes

Casual Listener

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
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How do I find where my local files are stored?

I am trying to send a few files to my friend but cannot find where it is stored on my computer. I can no longer do the "Show in finder" option as it was removed. Any help?

Newbie

I am trying to send a few files to my friend but cannot find where it is stored on my computer. I can no longer do the "Show in finder" option as it was removed.   Any help?  

Maxim

Spotify Star

27621 Views

1 replies

3 likes

  • 27621 Views
  • 1 replies
  • 3 likes

Foreign language symbols showing on random tracks

PlanPremiumCountry USDeviceHP ZBook, Google PixelOperating SystemWindows 7, Android 9 My Question or Issue I've noticed glyphs from foreign languages showing up in the names of some tracks. See screenshot. This is happening on Windows 7 desktop clien...

Regular

Plan Premium Country  US Device HP ZBook, Google Pixel Operating System Windows 7, Android 9   My Question or Issue  I've noticed glyphs from foreign languages showing up in ...

efp822

Newbie

2303 Views

4 replies

3 likes

  • 2303 Views
  • 4 replies
  • 3 likes

Can't play Spotify mp3 local files on PC

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10My Question or Issue I can't play mp3 files I imported from my local files to my Spotify playlist. I can play them on my android phone without any problems but I can't on my PC.The error mess...

Regular

Plan Premium Country  Israel Device PC Operating System Windows 10 My Question or Issue  I can't play mp3 files I imported from my local files to my Spotify playlist. I can play th...

lww-_kcsdruz

Regular

1451 Views

4 replies

0 likes

  • 1451 Views
  • 4 replies
  • 0 likes

"Spotify can't play this (...) you can import it" for albums I have imported already

PlanFreeCountryUnited Kingdom (Scotland)DeviceDesktop PCOperating SystemWindows 10 My Question or IssueThis issue is of a similar nature to the one that's already seemingly going around in this thread, however, the solutions offered there haven't hel...

Newbie

Plan Free Country United Kingdom (Scotland) Device Desktop PC Operating System Windows 10   My Question or Issue This issue is of a similar nature to the one that's already seemingly g...

455 Views

0 replies

1 likes

  • 455 Views
  • 0 replies
  • 1 likes

Superuser Contribution Find Friends BROKEN under Follow tab

PlanPremiumCountryUSAOperating SystemWindows 10 Desktop My Question or IssueHello Spotify, I have noticed that the find friends button has been broken lately. I have tried logging in and out, restarting, disconnecting my facebook account and reconnec...

Casual Listener

Plan Premium Country USA Operating System Windows 10 Desktop   My Question or Issue Hello Spotify,   I have noticed that the find friends button has been broken lately. I have tri...

Peter

Spotify Legend

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
  • 0 likes

Superuser Contribution A firewall may be blocking Spotify Proxy Error

PlanPremiumCountryBrazil DevicePCOperating SystemWindows 7 My Question or IssueFor a couple of weeks now I can't login to Spotify on my work PC. I keep getting the error: A firewall may be blocking Spotify. Please update your firewall to allow Spotif...

Newbie

Plan Premium Country Brazil  Device PC Operating System Windows 7   My Question or Issue For a couple of weeks now I can't login to Spotify on my work PC. I keep getting the error...

Peter

Spotify Legend

2409 Views

1 replies

0 likes

  • 2409 Views
  • 1 replies
  • 0 likes

Superuser Contribution The next track doesn't play and the queue just vanishes

Plan PremiumCountry United KingdomDevice Android and Windows 10My Question or Issue I've searched and can't find an answer. I merrily start playing a playlist and after one or two tracks it stops after the track and doesn't play the next track. If I ...

Visitor

Plan Premium Country United Kingdom Device Android and Windows 10 My Question or Issue  I've searched and can't find an answer. I merrily start playing a playlist and after one or two tracks...

Peter

Spotify Legend

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music skips to the next song after 45 - 90 secs on multiple devices

Free planUK based but currently in IndiaWindows laptop using Internet Explorer 10 running Spotify App 1.0.91.183.g259b84fa and iPad Pro ios 11 running latest version of Spotify. My Question or IssueOn both devices the music skips after a random amoun...

Newbie

Free plan UK based but currently in India Windows laptop using Internet Explorer 10 running Spotify App 1.0.91.183.g259b84fa and iPad Pro ios 11 running latest version of Spotify.     ...

Peter

Spotify Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes