Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11947 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1413 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
3496 Views
39 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Hello there ! So I am using Spotify Premium, I am located in france and using Windows 10. It has been a while i've haven't used Spotify on my computer. The thing is, Spotify is working on my phone but ain't working on my computer. I usualy get a mess...
Hello there ! So I am using Spotify Premium, I am located in france and using Windows 10. It has been a while i've haven't used Spotify on my computer. The thing is, Spotify is ...
Casual Listener
1501 Views
6 replies
0 likes
PlanFreeCountry Germany Operating SystemWindows 10 My Question or IssueThere is this one ad (AXA insurance) that makes listening to music almost impossible. Everytime it comes on, the video will stutter - only playing milliseconds at a time with long...
Plan Free Country Germany Operating System Windows 10 My Question or Issue There is this one ad (AXA insurance) that makes listening to music almost impossible. E...
529 Views
0 replies
0 likes
I run Spotify as usual and when I wanted to listen to the rapper's album, all the albums I had recorded were gone and now, when I record an album, well it does not appear in the category "Album"
I run Spotify as usual and when I wanted to listen to the rapper's album, all the albums I had recorded were gone and now, when I record an album, well it does not appear in the cate...
388 Views
0 replies
0 likes
PlanPremiumCountry DeviceDellOperating SystemWindows 10 My Question or IssueI always play all the numbers I've stored from albums etc., so no specific artist or album. This week I noticed (since last update??) that everytime I start to play my number...
Plan Premium Country Device Dell Operating System Windows 10 My Question or Issue I always play all the numbers I've stored from albums etc., so no specific artist or album. T...
511 Views
0 replies
0 likes
PlanFreeCountry FranceDeviceComputerOperating System Windows 10 My Question or Issue hello, I was listening music on spotify then suddenly I wanted to change music. I changed without problem but without knowing why. I was uncomfortable I began to loo...
Plan Free Country France Device Computer Operating System Windows 10 My Question or Issue hello, I was listening music on spotify then suddenly I wanted to change...
Casual Listener
955 Views
2 replies
0 likes
PlanPremiumDevicePCOperating System Windows 10 My Question or Issue the audio keeps changing as I play songs, I didn't have the problem before but all of a sudden I do, and it's really annoying! sometimes the music becomes sooo loud and sometimes too...
Plan Premium Device PC Operating System Windows 10 My Question or Issue the audio keeps changing as I play songs, I didn't have the problem before but all of a sudd...
373 Views
0 replies
0 likes
Top Recommendations is showing albums I already have Saved to my library. Why?I don't need recommendations for those. I know them. I want to hear new music based on my library.
Top Recommendations is showing albums I already have Saved to my library. Why? I don't need recommendations for those. I know them. I want to hear new music based on my library.
425 Views
0 replies
0 likes
PlanPremiumCountryMalaysiaDeviceAcer AspireOperating SystemWindows 10 My Question or IssueFor the past few days, the app always crashed and it made my laptop freeze. Once I started the app, allthe downloaded songs (offline) were deleted and I need to...
Plan Premium Country Malaysia Device Acer Aspire Operating System Windows 10 My Question or Issue For the past few days, the app always crashed and it made my laptop freeze. Once I s...
414 Views
0 replies
0 likes
This should be changed back.
This should be changed back.
Community Legend
541 Views
1 replies
0 likes
I just got a new PC and installed Spotify. I use the files on demand on this machine due to a small disk drive. My music library is on OneDrive. When I launched the Spotify app it saw the files in OneDrive and went to index them. This caused them to ...
I just got a new PC and installed Spotify. I use the files on demand on this machine due to a small disk drive. My music library is on OneDrive. When I launched the Spotify app it saw the fi...
Community Legend
641 Views
1 replies
0 likes
PlanPremium DeviceComputerOperating SystemW10 My Question or IssueWhen I just booted up, the Spotify launched itself. I checked it, and the feature is disabled. This bug just never ever goes away. It so **bleep** annoying.
Plan Premium Device Computer Operating System W10 My Question or Issue When I just booted up, the Spotify launched itself. I checked it, and the feature is disabled. This bug j...
Music Fan
469 Views
1 replies
0 likes
Hi, I just installed Spotify through Microsoft Store, and I really feel like 177mb disk space for such a simple app is quite ridiculous. Not that it would be much in absolute numbers nowadays, but it's just a huge footprint for a music player. I can ...
Hi, I just installed Spotify through Microsoft Store, and I really feel like 177mb disk space for such a simple app is quite ridiculous. Not that it would be much in absolute numbers nowaday...
Regular
1551 Views
4 replies
0 likes
PlanPremiumCountryLatviaDevicePC/HTC x10Operating SystemWindows 10/Android My Question or Issue I noticed a while back my username changed from my Facebook name back to the username I created the acc with years ago. Interestingly, the login with face...
Plan Premium Country Latvia Device PC/HTC x10 Operating System Windows 10/Android My Question or Issue I noticed a while back my username changed from my Facebook name ...
Casual Listener
488 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceLenovo Y520Operating SystemWindows 10 My Question or Issue Recently my spotify could not start up and it keeps displaying this error message, I have tried reinstalling it but it still dose not load up. Any help would be app...
Plan Premium Country UK Device Lenovo Y520 Operating System Windows 10 My Question or Issue Recently my spotify could not start up and it keeps displaying this error mess...
Roadie
2796 Views
1 replies
1 likes
PlanFamily Plan PremiumCountry CanadaDeviceDesktopOperating SystemWindows 10 My Question or Issue My songs only play for 9 seconds exactly and then goes blank. The time stamp also freezes at 9 seconds and doesnt go any further.
Plan Family Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue My songs only play for 9 seconds exactly and then goes blank. The ...
438 Views
0 replies
0 likes
PlanFreeCountry USADeviceLenovo ThinkpadOperating SystemWindows 10 My Question or IssueI've started to get some of my ads in Spanish. I don't see where I can choose my language. But I did see this solved post from a few years ago: https://community.s...
Plan Free Country USA Device Lenovo Thinkpad Operating System Windows 10 My Question or Issue I've started to get some of my ads in Spanish. I don't see where I can cho...
682 Views
0 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceOnePlus 6Operating SystemAndroid Pie (OxygenOS 9.0) My Question or IssueThe spotify app won't find the available chromecast-devices while other apps (e.g. Google "Home") find the devices immediately.Restarting spoti...
Plan Premium Country Switzerland Device OnePlus 6 Operating System Android Pie (OxygenOS 9.0) My Question or Issue The spotify app won't find the available chromecast-devices while o...
Casual Listener
877 Views
2 replies
5 likes
The album "Trap Rel8ted" by artist 2kz has a problem. There are two songs "Intern" and "By Myself" that are exactly the same song even though they are different names. After checking on youtube, "By Myself" isn't the correct track on the album as it ...
The album "Trap Rel8ted" by artist 2kz has a problem. There are two songs "Intern" and "By Myself" that are exactly the same song even though they are different names. After checking on youtube,...
Composer
601 Views
2 replies
0 likes
PlanFreeCountryNetherlands Devicelaptop Operating SystemWindows 10 My Question or Issue Every half hour I have to restart my spotify. I am listening to a playlist, the commercial shows up, and than spotify crashes. I can click whatever I want, 'the s...
Plan Free Country Netherlands Device laptop Operating System Windows 10 My Question or Issue Every half hour I have to restart my spotify. I am listening to a...
Not applicable
528 Views
2 replies
0 likes
PlanPremiumCountryCanada Operating SystemWindows 10 My Question or IssueI love sharing songs with my friends over Discord and the like but it's really awkward to have to copy and paste the link into my client. Clicking the link opens it in the web ap...
Plan Premium Country Canada Operating System Windows 10 My Question or Issue I love sharing songs with my friends over Discord and the like but it's really awkward to have to c...
Regular
9053 Views
6 replies
3 likes
