Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Friday
Tryp
Casual Listener
24377 Views
67 replies
23 likes

24377 Views
67 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Wednesday
Edwardont
Casual Listener
58506 Views
251 replies
21 likes

58506 Views
251 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3686 Views
1 replies
6 likes

3686 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143418 Views
0 replies
26 likes
Mac
Windows

143418 Views
0 replies
26 likes

Solved!! Spotify frezze computer while playing song

PlanPremiumDeviceWindowsOperating SystemWindows 10My Question or Issue I updated spotify to 1.0.86.337 and came to this error. Spotify appears "Can't play current song" each time I play different song, and about 15' later, the song stop playing but t...

hyamal
Casual Listener
Plan Premium Device Windows Operating System Windows 10 My Question or Issue I updated spotify to 1.0.86.337 and came to this error. Spotify appears "Can't play current song" eac...
2018-07-31 5:28:19 PM
2018-08-03 10:56:09 AM
Sebasty
Spotify Star
508 Views
3 replies
0 likes

508 Views
3 replies
0 likes

Friends not showing up on friends feed

Premium México Windows 10 My Question or IssueCertain friends are not showing up on my friends feed unless I stop following them and follow them again. Have to do this everytime I start Spotify. Known issue?

AndresRossonero
Casual Listener
Premium México Windows 10 My Question or Issue Certain friends are not showing up on my friends feed unless I stop following them and follow them again. Have...
2018-08-02 7:50:30 PM
2018-08-03 3:56:37 AM
AndresRossonero
Casual Listener
1789 Views
2 replies
0 likes

1789 Views
2 replies
0 likes

Can I put a image on my files for my playlists?

PlanPremiumCountry USADevice(iPhone 8, Desktop)Operating System(iOS 10, Windows 10,) My Question or Issue I just recently organized my playlists into files... I just want to know if I am able to put an image on the file instead of it being the defaul...

kmmeyle
Newbie
Plan Premium Country USA Device (iPhone 8, Desktop) Operating System (iOS 10, Windows 10,) My Question or Issue I just recently organized my playlists into files... I jus...
2018-08-02 9:35:42 PM
2018-08-02 10:03:53 PM
Loxer
Community Legend
498 Views
1 replies
0 likes
files
pictures

498 Views
1 replies
0 likes

[UI-Bug] Icons not aligned

Windows-Client: 1.0.86.337.ga8d5cef9 Issue:UI: Icons of the like and dislike buttons in the lower left corner of the player controls:a) do not have the same height (15 Pixels vs 16 Pixels) andb) are also not vertical aligned. Screenshot see attachmen...

thorstenthorben
Casual Listener
Windows-Client: 1.0.86.337.ga8d5cef9 Issue: UI: Icons of the like and dislike buttons in the lower left corner of the player controls: a) do not have the same height (15 Pixels vs ...
2018-08-02 4:33:51 PM
2018-08-02 9:09:46 PM
Jose_M
Spotify Star
603 Views
3 replies
1 likes

603 Views
3 replies
1 likes

Superuser Contribution Daily Mix lists don't show many of my previously saved cuts as saved

Starting a few days ago, certain cuts are showing on my Daily Mix as NOT having been previously saved (no check mark), even though the same songs from the same albums are showing on my "song" list as having been saved on a prior date. When I save the...

hemophobe
Music Fan
Starting a few days ago, certain cuts are showing on my Daily Mix as NOT having been previously saved (no check mark), even though the same songs from the same albums are showing on my "song" list as...
2018-07-11 10:50:01 PM
2018-08-02 6:23:33 PM
hemophobe
Music Fan
576 Views
5 replies
0 likes

576 Views
5 replies
0 likes

Superuser Contribution On my desktop Spotify app, the song cover picture is not longer showing at the bottom left corner.

PlanPremiumCountryMaltaDeviceDell Inspiron 13Operating SystemWindows My Question or IssueOn my desktop Spotify app, the song cover picture is not longer showing at the bottom left corner.

davidgrima
Newbie
Plan Premium Country Malta Device Dell Inspiron 13 Operating System Windows My Question or Issue On my desktop Spotify app, the song cover picture is not longer showing at the bottom...
2018-06-08 5:24:40 PM
2018-08-02 3:14:08 PM
sugar_princess6
Newbie
20505 Views
11 replies
14 likes

20505 Views
11 replies
14 likes

Annoying pop ups on premium desktop and crashes on android

PlanPremiumCountryTurkeyDeviceDesktop Windows 10 & Android Mate 7 My Question or Issue Desktop:Clicking anything inside the application takes me to a pop up window in the browser, the pop up window closes in a second and nothing happens in the app it...

spimuch
Casual Listener
Plan Premium Country Turkey Device Desktop Windows 10 & Android Mate 7 My Question or Issue Desktop: Clicking anything inside the application takes me to a pop up window in ...
2018-07-28 3:49:41 PM
2018-08-02 2:12:14 PM
spimuch
Casual Listener
1128 Views
2 replies
0 likes
crashes
Pop-ups

1128 Views
2 replies
0 likes

spotify not working on windows

Hi I've been going through this problem for awhile now and this problem is and on and off situation So basically,Whenever i try and start up spotify it would say Spotify application not responding then i tried getting help online in the community the...

tanmeili22
Newbie
Hi I've been going through this problem for awhile now and this problem is and on and off situation So basically,Whenever i try and start up spotify it would say Spotify application not respon...
2018-08-02 8:05:35 AM
2018-08-02 10:25:17 AM
Loxer
Community Legend
360 Views
1 replies
0 likes

360 Views
1 replies
0 likes

zombie process after uninstalling spotify

PlanPremiumCountry United StatesDevicePCOperating SystemWindows 7 My Question or IssueI uninstalled Spotify to see if it would help with the zombie process because Spotify would hang and not close at all. Now that it's uninstalled there is still a Sp...

liquidzo
Casual Listener
Plan Premium Country United States Device PC Operating System Windows 7 My Question or Issue I uninstalled Spotify to see if it would help with the zombie process because Spoti...
2018-08-01 7:30:29 PM
2018-08-02 5:02:39 AM
Billy-J
Spotify Star
1139 Views
7 replies
0 likes

1139 Views
7 replies
0 likes

Superuser Contribution Playlister sites in the playlist are they?

Hi everyone, I wanted to ask if this would be possible in the PL to create a PL? The background is this as we wanted to have several generations on our wedding we create 3 playlists dancing background music and generations above but we wanted to call...

Mexx8828
Casual Listener
Hi everyone, I wanted to ask if this would be possible in the PL to create a PL? The background is this as we wanted to have several generations on our wedding we create 3 p...
2018-07-24 11:14:26 PM
2018-08-02 4:27:10 AM
Alfredo
Roadie
517 Views
5 replies
0 likes

517 Views
5 replies
0 likes

Superuser Contribution whenever it downloads, it stays a black screen

PlanPremiumCountry United StatesDeviceDellOperating SystemWindows 10 i think??? My Question or Issue i updated my windows last night and this morning i was faced with a problem. when i hit the spotify icon on my desktop it takes a while to download. ...

apolyaak
Newbie
Plan Premium Country United States Device Dell Operating System Windows 10 i think??? My Question or Issue i updated my windows last night and this morning i was faced wi...
2018-07-29 11:29:02 PM
2018-08-01 6:18:33 PM
Melody
Spotify
366 Views
2 replies
1 likes

366 Views
2 replies
1 likes

[SOLVED] Artist Search Fails to Return All Songs

The problem with an artist search only returning a subset of available songs is solved.If you search and then immediately sort, many songs will be missed if the total list is roughly greater than two pages worth. This is because if there are more tit...

carpboy2
Regular
The problem with an artist search only returning a subset of available songs is solved. If you search and then immediately sort, many songs will be missed if the total list is roughly greater than t...
2018-08-01 4:03:50 AM
2018-08-01 5:23:18 PM
Loxer
Community Legend
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Solved!! Changing song order (Windows, Android, Web player)

So, I've been using spotify premium for a while now. I can remember there being an option to change the order of the songs in your playlist by artist/album/etc, but I can't seem to find it anymore. I know you can change the order of your songs by dra...

JD226
Casual Listener
So, I've been using spotify premium for a while now. I can remember there being an option to change the order of the songs in your playlist by artist/album/etc, but I can't seem to find it an...
2018-07-31 10:34:37 PM
2018-08-01 4:15:44 PM
dinomight
Spotify Star
796 Views
3 replies
0 likes

796 Views
3 replies
0 likes

Solved!! Windows 10 Shortcut

PlanFreeCountry United StatesDeviceHP Laptop (Intel) thats all i knowOperating SystemWindows 10 My Question or Issue Is there a .exe i can create a shortcut to or something? I can't find anything.

IAccidentally
Casual Listener
Plan Free Country United States Device HP Laptop (Intel) thats all i know Operating System Windows 10 My Question or Issue Is there a .exe i can create a shortcut to or s...
2018-07-31 12:58:45 AM
2018-08-01 4:03:44 PM
McFlyStudio
Music Fan
80423 Views
3 replies
0 likes

80423 Views
3 replies
0 likes

Solved!! Spotify Desktop skips all songs on all of my playlists

PlanPremiumCountryNetherlands DeviceDesktop pcOperating SystemWindows 64 bit Pro Since the day before yesterday Spotify desktop suddenly skips all of my songs on all of my playslists. It keeps skipping without an end (I have quite large playlists). W...

arnoud
Music Fan
Plan Premium Country Netherlands Device Desktop pc Operating System Windows 64 bit Pro Since the day before yesterday Spotify desktop suddenly skips all of my songs on a...
2018-07-26 5:52:28 PM
2018-08-01 2:59:34 PM
arnoud
Music Fan
5296 Views
8 replies
1 likes

5296 Views
8 replies
1 likes

Solved!! Missing some feature when switching Spotify account region

PlanPremiumCountrySwitching from US to VietnamDeviceBoth on my Windows PC and Android phone 7.0Operating SystemWindows 10 and Android 7.0 My Question or IssuePreviously, I was using US region or my account, then I moved and decided to change my accou...

Alex_Clare
Regular
Plan Premium Country Switching from US to Vietnam Device Both on my Windows PC and Android phone 7.0 Operating System Windows 10 and Android 7.0 My Question or Issue Previously, I wa...
2018-08-01 2:44:20 AM
2018-08-01 11:17:26 AM
Loxer
Community Legend
888 Views
3 replies
0 likes
missing feature

888 Views
3 replies
0 likes

Superuser Contribution Suddenly, nothing exists anymore

PlanFreeDevicePC - Windows 7Operating SystemWindows 7 (SP2, 64-bit)My Question or Issue I logged back into Spotify today after the update, and uh, after logging back in, NOTHING exists. Literally nothing. All that is on the page is the Exit button an...

BoggyTheAmazing
Regular
Plan Free Device PC - Windows 7 Operating System Windows 7 (SP2, 64-bit) My Question or Issue I logged back into Spotify today after the update, and uh, after logging back in, NOTHING ex...
2018-07-05 1:59:13 PM
2018-08-01 11:02:04 AM
Chris
Spotify
900 Views
12 replies
1 likes
Windows

900 Views
12 replies
1 likes

Solved!! I dont have Radio and Feed Of Friends.

PlanPremiumCountry Costa RicaDevicePcOperating SystemWindows 10 My Question or Issue Why my Radio and Feed dont works, but in my celphone this works sucefully, i have this problem about 2 months ago.

Dabney_99
Casual Listener
Plan Premium Country Costa Rica Device Pc Operating System Windows 10 My Question or Issue Why my Radio and Feed dont works, but in my celphone this works suceful...
2018-08-01 2:19:22 AM
2018-08-01 10:24:48 AM
Loxer
Community Legend
470 Views
2 replies
0 likes

470 Views
2 replies
0 likes

Solved!! Certain songs wont play with the error "Spotify can't play this right now."

PlanPremiumCountry United StatesDeviceComputer and Galaxy S8Operating SystemWindows 10 Certain songs that I try to play always come up with this same error saying "Spotify can't pay this right now. If you have the file on your computer you can import...

user-removed
Visitor
Plan Premium Country United States Device Computer and Galaxy S8 Operating System Windows 10 Certain songs that I try to play always come up with this same error saying "Spotify...
2018-07-31 6:04:08 AM
2018-08-01 5:34:52 AM
Billy-J
Spotify Star
1280 Views
9 replies
0 likes

1280 Views
9 replies
0 likes

Can't open Spotify.com

Hi, whenever I try and open spotify.com, it comes up with an error sayin this site can't be reached as well as it took too long to respond. I've tried restarting my laptop and everything, it just wont open. Thanks for any help.

sarabroganx28
Casual Listener
Hi, whenever I try and open spotify.com, it comes up with an error sayin this site can't be reached as well as it took too long to respond. I've tried restarting my laptop and everyth...
2018-07-31 5:28:48 PM
2018-08-01 1:56:21 AM
Billy-J
Spotify Star
1693 Views
5 replies
0 likes

1693 Views
5 replies
0 likes

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