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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81539 Views

40 replies

68 likes

  • 81539 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778890 Views

503 replies

64 likes

  • 778890 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18759 Views

19 replies

5 likes

  • 18759 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2827 Views

0 replies

4 likes

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Superuser Contribution Activity not showing up on friends feed

PremiumUnited KingdomSamsung Galaxy 7, Windows HP Envy, iPad Windows 8 Hi there, My activity doesn't show up on my friend's activity feed, yet I can see theirs. Is there a way to fix this issue? Thanks

Newbie

Premium United Kingdom Samsung Galaxy 7, Windows HP Envy, iPad  Windows 8   Hi there,   My activity doesn't show up on my friend's activity feed, yet I can see theirs. Is th...

Peter

Spotify Legend

695 Views

1 replies

0 likes

activity feed
Activity Feed Problem
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Superuser Contribution Playlist Picture doesn't change

PlanPremiumCountry SwedenDeviceComputer (Home built)Operating SystemWindows 10 My Question or Issue When i change my playlists picture it doesn't change, And when i restart spotify it just resets my picture. Anyone know the answer?

Regular

Plan Premium Country  Sweden Device Computer (Home built) Operating System Windows 10   My Question or Issue  When i change my playlists picture it doesn't change, And when i...

Peter

Spotify Legend

775 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution i cant install spotify anymore

Hi, i uninstalled spotify, because i wasn't able to open it anymore (i thought it helps) ,but it wasn't really helpful. since i've uninstalled, i can't download it anymore.Everytime I try to download it in the Windows Store, it says there is a mistak...

Newbie

  Hi,  i uninstalled spotify, because i wasn't able to open it anymore (i thought it helps) , but it wasn't really helpful. since i've uninstalled, i can't download it anymore. Everytime...

Peter

Spotify Legend

953 Views

1 replies

0 likes

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  • 1 replies
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Song count

My Question or Issue:Hi everyone I am having an issue with my song count.As I am using both my phone and laptop for spotify I have noticed for my most used play list on my pc it will say I have 9,381 but on my phone it says I have 9,454 Can some plea...

Casual Listener

   My Question or Issue:Hi everyone I am having an issue with my song count.As I am using both my phone and laptop for spotify I have noticed for my most used play list on my pc it will sa...

490 Views

0 replies

1 likes

  • 490 Views
  • 0 replies
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Videos only sometimes available

PlanFreeCountry United StatesDeviceCustom PCOperating SystemWindows 10 pro My Question or Issue I'm having an issue with my account not playing videos, i'm getting the error message, "We're not able to play this video in your current location." This ...

Newbie

Plan Free Country  United States Device Custom PC Operating System Windows 10 pro   My Question or Issue   I'm having an issue with my account not playing videos, i'm gettin...

323 Views

0 replies

2 likes

  • 323 Views
  • 0 replies
  • 2 likes

Solved!! failure to import songs

PlanFreeCountryHonduras Operating SystemWindows 10 My Issue: I have a problem about importing music to my playlists. Over time artists hide their albums being denied their reproduction, the songs I could recover them by importing them with the discs ...

Casual Listener

Plan Free Country Honduras   Operating System Windows 10   My Issue:   I have a problem about importing music to my playlists. Over time artists hide their albums being denie...

mssuro1

Casual Listener

1117 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Song dissapear from album.

Hi there, the song "Sing About Me, Im dying of Thrist" from album good kid m.a.a.d city is not available, when yesterday i can play the song like ever. Im from Argentina and use spotify in Windows10. thanks ! PS: attached screen from the album and so...

Newbie

  Hi there, the song "Sing About Me, Im dying of Thrist" from album good kid m.a.a.d city is not available, when yesterday i can play the song like ever. Im from Argentina and use spotify in Wi...

372 Views

0 replies

0 likes

  • 372 Views
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  • 0 likes

Local Files no Longer Syncing With Unplayable Albums on Spotify

PlanPremiumCountryUSADeviceHP Omen Gaming PCOperating SystemWindows 10 My Question or IssueRecently, I began to notice that none of my local files that I have on my computer are playable in my playlists (I included a screenshot of what I am seeing). ...

Casual Listener

Plan Premium Country USA Device HP Omen Gaming PC Operating System Windows 10   My Question or Issue Recently, I began to notice that none of my local files that I have on my computer ...

760 Views

0 replies

2 likes

greyed out
local files
unplayable
  • 760 Views
  • 0 replies
  • 2 likes

Solved!! Friend Activity and Daily Mix

PlanPremiumCountry United StatesDeviceHomebuilt Windows 10 PCOperating SystemWindows 10 My Question or Issue The daily mix and friend activity tabs don't work or display on my desktop client; however, when I force the desktop client to play my daily ...

Casual Listener

Plan Premium Country  United States Device Homebuilt Windows 10 PC Operating System Windows 10   My Question or Issue  The daily mix and friend activity tabs don't work or di...

Headcase0

Casual Listener

1734 Views

4 replies

0 likes

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  • 4 replies
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UI display issues

Operating SystemWindows 10 My Question or Issue The track duration is not displaying correctly. This is especially apparent when viewing track over an hour long such as podcasts. Doing things sesizing the window and hiding the friends panel does not ...

Regular

    Operating System Windows 10   My Question or Issue  The track duration is not displaying correctly. This is especially apparent when viewing track over an hour long such...

349 Views

0 replies

0 likes

  • 349 Views
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Solved!! Selecting sorted search results bug

Hi, while searching for songs I came across the following bug I'm experiencing:1) Search for any song and then click on "Songs". Now a lists of songs shows up. For demonstration purposes, play the top song.2) Sort the search results by any criteria o...

Casual Listener

Hi, while searching for songs I came across the following bug I'm experiencing: 1) Search for any song and then click on "Songs". Now a lists of songs shows up. For demonstration purposes, play...

Noname8931

Casual Listener

1190 Views

2 replies

0 likes

bug
search results
sorting
  • 1190 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Playlist

PlanPremiumCountry United KingdomDeviceWindows DesktopOperating SystemWindows 10 My Question or Issue I've just check my playlist and the playing playlist and despite the actual playlist being approx 500 songs the played playlist is only about 60, wh...

Casual Listener

Plan Premium Country  United Kingdom Device Windows Desktop Operating System Windows 10   My Question or Issue  I've just check my playlist and the playing playlist and despi...

Vith

Casual Listener

718 Views

5 replies

0 likes

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  • 5 replies
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SD Card_Transferring Spoty

My 5 year and 5 month old HTC Facebook First phone passed away in the early hours of Sunday, October 21; and, I had to buy a new Moto g6 play phone today. So, I am currently downloading all of the songs that I saved in my spotify lists since 2017 unt...

Casual Listener

My 5 year and 5 month old HTC Facebook First phone passed away in the early hours of Sunday, October 21; and, I had to buy a new Moto g6 play phone today.   So, I am currently downloading all ...

279 Views

0 replies

0 likes

  • 279 Views
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Local files added to playlist but greyed out

PlanPremiumCountry USADevice(Windows 10 Laptop - 12GB RAM, SSD)Operating System(Windows 10) My Question or Issue I have music arrangement software (Finale) and created an arrangement of a classical piece. I exported it out to an MP3 file (this is NOT...

Newbie

Plan Premium Country  USA Device (Windows 10 Laptop - 12GB RAM, SSD) Operating System (Windows 10)   My Question or Issue  I have music arrangement software (Finale) and crea...

301 Views

0 replies

0 likes

  • 301 Views
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  • 0 likes

Previously saved songs 'disappearing' from saved list

PlanPremiumCountry USDeviceAll platformsOperating SystemAll operating systems My Question or Issuehttps://community.spotify.com/t5/Content-Questions/SONGS-SUDDENLY-INEXPLICABLY-UNSAVED-UNCHECKED/m-p/1748626https://community.spotify.com/t5/Desktop-Win...

Regular

Plan Premium Country  US Device All platforms Operating System All operating systems   My Question or Issue https://community.spotify.com/t5/Content-Questions/SONGS-SUDDENLY-INEXP...

328 Views

0 replies

0 likes

bug
saved tracks
  • 328 Views
  • 0 replies
  • 0 likes

Spotify kills my wifi connection

PlanFreeCountryUnited StatesDeviceDell Inspiron 7559Operating SystemWindows 10 My Question or IssueHello, I've discovered that whenever I try to use Spotify on my laptop, my WiFi connection stops working, only connecting again every couple minutes wh...

Newbie

Plan Free Country United States Device Dell Inspiron 7559 Operating System Windows 10   My Question or Issue Hello,   I've discovered that whenever I try to use Spotify on my la...

592 Views

0 replies

1 likes

  • 592 Views
  • 0 replies
  • 1 likes

How moving with my private library to another computer?

I have a lot of own music on my computer. Approx. 10% of it is not available in Spotify catalogue. So I created a special playlist for these songs to download and hear these songs on my android devices.Now I have a new Laptop and I thought I only hav...

Roadie

I have a lot of own music on my computer. Approx. 10% of it is not available in Spotify catalogue. So I created a special playlist for these songs to download and hear these songs on my android devic...

571 Views

0 replies

0 likes

moving
new computer
new Laptop
new PC
own songs
  • 571 Views
  • 0 replies
  • 0 likes

local files not working at all

PlanPremiumCountry UKDeviceMSI Gaming laptopOperating SystemWindows 10 My Question or Issue My local files don't seem to work. I have added a source and I have restarted my laptop and nothing seems to work! If you could help me then big thanks

Regular

  Plan Premium Country  UK Device MSI Gaming laptop Operating System Windows 10   My Question or Issue  My local files don't seem to work. I have added a source and I&n...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
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Ghost Web Player

PlanPremiumCountry USA DevicePCOperating SystemWindows 10 My Question or Issue For the last week or so, when I've opened Spotify on my phone or PC, there's been music playing already—according to the 'devices' menu, it's playing on a 'Web Player (Chr...

Newbie

Plan Premium Country  USA   Device PC Operating System Windows 10   My Question or Issue   For the last week or so, when I've opened Spotify on my phone or PC, there's...

DennyEMufc

Roadie

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
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Is there a way I can see when I first listened to a song?

*Desktop is unrelated, just wasn't sure about what topic to put this in.Is there a way I can see when I first listened to a song? Or added it (since deleted the song) to a playlist?PlanPremiumCountry United KingdomDeviceAcer Aspire My Question or II ...

Newbie

*Desktop is unrelated, just wasn't sure about what topic to put this in. Is there a way I can see when I first listened to a song? Or added it (since deleted the song) to a playlist? Plan Premium ...

DennyEMufc

Roadie

37215 Views

1 replies

2 likes

  • 37215 Views
  • 1 replies
  • 2 likes