Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
PlanPremiumCountry USADeviceDell XPS 13Operating SystemWindows 10 Ver 1803/ 17134.228Spotify Ver 1.0.88.353.g15c26ea1 My Question or IssueProblem occurs from time to time. Sometimes there is no problem during 2-3 days. sometimes it happens every 30 m...
Plan Premium Country USA Device Dell XPS 13 Operating System Windows 10 Ver 1803/ 17134.228 Spotify Ver 1.0.88.353.g15c26ea1 My Question or Issue Problem occurs f...
331 Views
0 replies
2 likes
the app hasn't been working properly for weeks. the main issue is - in a particular podcast that I listen to every day, it only allows me to listen to every other episode. it never allows me to play the other ones. usually, when I hit on play, it pla...
the app hasn't been working properly for weeks. the main issue is - in a particular podcast that I listen to every day, it only allows me to listen to every other episode. it never allows me to play ...
Spotify Legend
399 Views
1 replies
0 likes
PlanFree/PremiumCountry NetherlandsDevicePCOperating SystemWindows 10 My Question or Issue When I startup my PC, Spotify starts up automatically. When I press the play button on my keyboard it starts with a playlist of which I deleted a lot of songs ...
Plan Free/Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue When I startup my PC, Spotify starts up automatically. When I press the p...
333 Views
0 replies
0 likes
PlanPremiumCountry TurkeyOperating SystemWindows 10 My Question or Issue Since yesterday, my friend feed has stopped working. It says ''the friend feed failed to load.'' I can use my radio and daily mix, therefore, my hosts file is clear. I cannot se...
Plan Premium Country Turkey Operating System Windows 10 My Question or Issue Since yesterday, my friend feed has stopped working. It says ''the friend feed failed to load...
Casual Listener
1008 Views
10 replies
1 likes
Hello, Doesn't matter what I do, after 1 or 2 songs in my loved Hot Country playlist(and various more playlists), music stops because it hits a video that "we're not able to play this video in your current location" Not only that, I can't copy the wh...
Hello, Doesn't matter what I do, after 1 or 2 songs in my loved Hot Country playlist(and various more playlists), music stops because it hits a video that "we're not able to play this video ...
Community Legend
10299 Views
1 replies
7 likes
PlanPremiumCountryUnited States DeviceDesktop ComputerOperating SystemWindows 10 My Question or Issue When I start playing music it will be fine until after maybe 2-3 songs it will stop at the end of the current song and the program will freeze, it s...
Plan Premium Country United States Device Desktop Computer Operating System Windows 10 My Question or Issue When I start playing music it will be fine until after maybe 2...
5815 Views
0 replies
5 likes
PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue Hi, my friend feed/activity is not updating correctly. When my friend starts playing a new song the friend feed shows that he is playing a song he actually played like 3...
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Hi, my friend feed/activity is not updating correctly. When my friend start...
Regular
610 Views
1 replies
0 likes
PlanPremiumCountry HungaryOperating SystemWindows 10Spotify version: 1.0.88.353 (Windows Store Version)My Question or Issue Spotify keeps turning on the "publishing my activity on Spotify" feature in the most recent version of Spotify on Windows 10, ...
Plan Premium Country Hungary Operating System Windows 10 Spotify version: 1.0.88.353 (Windows Store Version) My Question or Issue Spotify keeps turning on the "publishing m...
Community Legend
405 Views
1 replies
1 likes
I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space in the middle with the lateral menus.Is there anyway...
I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space i...
Visitor
8953 Views
4 replies
0 likes
-Premium-All Platforms I use Spotify on Problem:Since the start Spotify recommendet stupid boring german songs that sound like I am banging my head against a wall.I never heard 1 single song like that willingly over spotify in my whole life.Also my p...
-Premium -All Platforms I use Spotify on Problem: Since the start Spotify recommendet stupid boring german songs that sound like I am banging my head against a wall. I nev...
328 Views
0 replies
0 likes
2 years, 3 months, 4 days ago, Rorey said, "the Lyrics feature on desktop is currently unavailable as we're 'making some big improvements' to the feature. We'll share more updates soon." Its been a really really long time since this was announced and...
2 years, 3 months, 4 days ago, Rorey said, "the Lyrics feature on desktop is currently unavailable as we're 'making some big improvements' to the feature. We'll share more upd...
Spotify Star
1163 Views
3 replies
4 likes
PlanPremiumCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue I am getting the Spotify cant play this right now message I have already tried Deleting all my local filesTurning off the hardware accelerationRemoving all offlin...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I am getting the Spotify cant play this right now message I have a...
528 Views
0 replies
1 likes
PlanPremiumCountryUnited StatesOperating SystemWindows 10My Question or IssueI've started to have problems where Spotify says "Nothing here yet Music will appear as you listen". However, I've look up an album and play it yet nothing shows up. Also, m...
Plan Premium Country United States Operating System Windows 10 My Question or Issue I've started to have problems where Spotify says "Nothing here yet Music will appear as you listen". However...
Community Legend
2710 Views
3 replies
1 likes
Plan PremiumCountry United StatesDeviceDell Inspiron 7567Operating SystemWindows 10 My Question or Issue I have many local files in a playlist and all of them work except for my 4:44 download. These songs worked in the past and I have them downloaded...
Plan Premium Country United States Device Dell Inspiron 7567 Operating System Windows 10 My Question or Issue I have many local files in a playlist and all of them ...
Casual Listener
901 Views
2 replies
0 likes
Is it possible to share a playlist with one person via a link or something, and let them follow it so that they are the only person who can listen to it?
Is it possible to share a playlist with one person via a link or something, and let them follow it so that they are the only person who can listen to it?
Casual Listener
51958 Views
7 replies
3 likes
PlanFreeCountryUSA (VPN)DeviceBuilt PCOperating SystemWindows 10 My Question or IssueThis started happening about 2 weeks ago, but I thought it's going to be fixed, It didn'tSo now I'm stuck here with, for ex. three Titles (and other meta) but differ...
Plan Free Country USA (VPN) Device Built PC Operating System Windows 10 My Question or Issue This started happening about 2 weeks ago, but I thought it's going to be fixed, It didn't...
297 Views
0 replies
0 likes
Hello Spotify friends, I was wondering if it is possible to turn a well-curated playlist into a podcast/mixtape. I am planning to do a monthly podcast of the best ambient/drone tracks that I found. This podcast could then be uploaded to Spotify, iTun...
Hello Spotify friends, I was wondering if it is possible to turn a well-curated playlist into a podcast/mixtape. I am planning to do a monthly podcast of the best ambient/drone tracks that I...
Roadie
2001 Views
4 replies
0 likes
PlanPremiumCountryNetherlands DeviceLaptopOperating SystemWindows 10 My Question or IssusIf there is a map in a map the right side is not showing up. It is completly blank. This is a isseu sind a comple of months before it worked correctly. Can this ...
Plan Premium Country Netherlands Device Laptop Operating System Windows 10 My Question or Issus If there is a map in a map the right side is not showing up. It is completly...
Regular
668 Views
6 replies
1 likes
PlanFreeCountry Argentina Device(Samsung Galaxy 7 and Alienware R15)Operating System(Android Oreo and Windows 10) My Question or Issue I am not a Spotify user (old mp3 carrying type user) but was kinda obliged as my Spinning teacher uses it to arrang...
Plan Free Country Argentina Device (Samsung Galaxy 7 and Alienware R15) Operating System (Android Oreo and Windows 10) My Question or Issue I am not a Spotify use...
Spotify Star
3305 Views
1 replies
0 likes
After the last update I can’t play any songs on my desktop. Spotify says it can’t play this song right now. I have tried to log out, close the app and then log in again. I have uninstalled the app and reinstalled it. The funny thing is that my family...
After the last update I can’t play any songs on my desktop. Spotify says it can’t play this song right now. I have tried to log out, close the app and then log in again. I have uninstalled the app an...
Spotify Legend
744 Views
2 replies
4 likes
