Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83123 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
788675 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21974 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFreeCountryCroatia DeviceHP LaptopOperating SystemWindows 10 My Question or Issue I have the error 17 everytime I try to login with my facebook credentials, I've tried EVERYTHING when it comes to solutions,although I found one regarding the count...
Plan Free Country Croatia Device HP Laptop Operating System Windows 10 My Question or Issue I have the error 17 everytime I try to login with my facebook credentials, I...
Spotify Legend
624 Views
1 replies
0 likes
PremiumUnited KingdomSamsung Galaxy 7, Windows HP Envy, iPad Windows 8 Hi there, My activity doesn't show up on my friend's activity feed, yet I can see theirs. Is there a way to fix this issue? Thanks
Premium United Kingdom Samsung Galaxy 7, Windows HP Envy, iPad Windows 8 Hi there, My activity doesn't show up on my friend's activity feed, yet I can see theirs. Is th...
Spotify Legend
701 Views
1 replies
0 likes
PlanPremiumCountry SwedenDeviceComputer (Home built)Operating SystemWindows 10 My Question or Issue When i change my playlists picture it doesn't change, And when i restart spotify it just resets my picture. Anyone know the answer?
Plan Premium Country Sweden Device Computer (Home built) Operating System Windows 10 My Question or Issue When i change my playlists picture it doesn't change, And when i...
Spotify Legend
778 Views
1 replies
0 likes
Hi, i uninstalled spotify, because i wasn't able to open it anymore (i thought it helps) ,but it wasn't really helpful. since i've uninstalled, i can't download it anymore.Everytime I try to download it in the Windows Store, it says there is a mistak...
Hi, i uninstalled spotify, because i wasn't able to open it anymore (i thought it helps) , but it wasn't really helpful. since i've uninstalled, i can't download it anymore. Everytime...
Spotify Legend
957 Views
1 replies
0 likes
My Question or Issue:Hi everyone I am having an issue with my song count.As I am using both my phone and laptop for spotify I have noticed for my most used play list on my pc it will say I have 9,381 but on my phone it says I have 9,454 Can some plea...
My Question or Issue:Hi everyone I am having an issue with my song count.As I am using both my phone and laptop for spotify I have noticed for my most used play list on my pc it will sa...
504 Views
0 replies
1 likes
PlanFreeCountry United StatesDeviceCustom PCOperating SystemWindows 10 pro My Question or Issue I'm having an issue with my account not playing videos, i'm getting the error message, "We're not able to play this video in your current location." This ...
Plan Free Country United States Device Custom PC Operating System Windows 10 pro My Question or Issue I'm having an issue with my account not playing videos, i'm gettin...
327 Views
0 replies
2 likes
PlanFreeCountryHonduras Operating SystemWindows 10 My Issue: I have a problem about importing music to my playlists. Over time artists hide their albums being denied their reproduction, the songs I could recover them by importing them with the discs ...
Plan Free Country Honduras Operating System Windows 10 My Issue: I have a problem about importing music to my playlists. Over time artists hide their albums being denie...
Casual Listener
1123 Views
2 replies
1 likes
Hi there, the song "Sing About Me, Im dying of Thrist" from album good kid m.a.a.d city is not available, when yesterday i can play the song like ever. Im from Argentina and use spotify in Windows10. thanks ! PS: attached screen from the album and so...
Hi there, the song "Sing About Me, Im dying of Thrist" from album good kid m.a.a.d city is not available, when yesterday i can play the song like ever. Im from Argentina and use spotify in Wi...
373 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceHP Omen Gaming PCOperating SystemWindows 10 My Question or IssueRecently, I began to notice that none of my local files that I have on my computer are playable in my playlists (I included a screenshot of what I am seeing). ...
Plan Premium Country USA Device HP Omen Gaming PC Operating System Windows 10 My Question or Issue Recently, I began to notice that none of my local files that I have on my computer ...
764 Views
0 replies
2 likes
PlanPremiumCountry United StatesDeviceHomebuilt Windows 10 PCOperating SystemWindows 10 My Question or Issue The daily mix and friend activity tabs don't work or display on my desktop client; however, when I force the desktop client to play my daily ...
Plan Premium Country United States Device Homebuilt Windows 10 PC Operating System Windows 10 My Question or Issue The daily mix and friend activity tabs don't work or di...
Casual Listener
1747 Views
4 replies
0 likes
Operating SystemWindows 10 My Question or Issue The track duration is not displaying correctly. This is especially apparent when viewing track over an hour long such as podcasts. Doing things sesizing the window and hiding the friends panel does not ...
Operating System Windows 10 My Question or Issue The track duration is not displaying correctly. This is especially apparent when viewing track over an hour long such...
353 Views
0 replies
0 likes
Hi, while searching for songs I came across the following bug I'm experiencing:1) Search for any song and then click on "Songs". Now a lists of songs shows up. For demonstration purposes, play the top song.2) Sort the search results by any criteria o...
Hi, while searching for songs I came across the following bug I'm experiencing: 1) Search for any song and then click on "Songs". Now a lists of songs shows up. For demonstration purposes, play...
Casual Listener
1195 Views
2 replies
0 likes
PlanPremiumCountry United KingdomDeviceWindows DesktopOperating SystemWindows 10 My Question or Issue I've just check my playlist and the playing playlist and despite the actual playlist being approx 500 songs the played playlist is only about 60, wh...
Plan Premium Country United Kingdom Device Windows Desktop Operating System Windows 10 My Question or Issue I've just check my playlist and the playing playlist and despi...
Casual Listener
723 Views
5 replies
0 likes
My 5 year and 5 month old HTC Facebook First phone passed away in the early hours of Sunday, October 21; and, I had to buy a new Moto g6 play phone today. So, I am currently downloading all of the songs that I saved in my spotify lists since 2017 unt...
My 5 year and 5 month old HTC Facebook First phone passed away in the early hours of Sunday, October 21; and, I had to buy a new Moto g6 play phone today. So, I am currently downloading all ...
280 Views
0 replies
0 likes
PlanPremiumCountry USADevice(Windows 10 Laptop - 12GB RAM, SSD)Operating System(Windows 10) My Question or Issue I have music arrangement software (Finale) and created an arrangement of a classical piece. I exported it out to an MP3 file (this is NOT...
Plan Premium Country USA Device (Windows 10 Laptop - 12GB RAM, SSD) Operating System (Windows 10) My Question or Issue I have music arrangement software (Finale) and crea...
308 Views
0 replies
0 likes
PlanPremiumCountry USDeviceAll platformsOperating SystemAll operating systems My Question or Issuehttps://community.spotify.com/t5/Content-Questions/SONGS-SUDDENLY-INEXPLICABLY-UNSAVED-UNCHECKED/m-p/1748626https://community.spotify.com/t5/Desktop-Win...
Plan Premium Country US Device All platforms Operating System All operating systems My Question or Issue https://community.spotify.com/t5/Content-Questions/SONGS-SUDDENLY-INEXP...
328 Views
0 replies
0 likes
PlanFreeCountryUnited StatesDeviceDell Inspiron 7559Operating SystemWindows 10 My Question or IssueHello, I've discovered that whenever I try to use Spotify on my laptop, my WiFi connection stops working, only connecting again every couple minutes wh...
Plan Free Country United States Device Dell Inspiron 7559 Operating System Windows 10 My Question or Issue Hello, I've discovered that whenever I try to use Spotify on my la...
592 Views
0 replies
1 likes
I have a lot of own music on my computer. Approx. 10% of it is not available in Spotify catalogue. So I created a special playlist for these songs to download and hear these songs on my android devices.Now I have a new Laptop and I thought I only hav...
I have a lot of own music on my computer. Approx. 10% of it is not available in Spotify catalogue. So I created a special playlist for these songs to download and hear these songs on my android devic...
573 Views
0 replies
0 likes
PlanPremiumCountry UKDeviceMSI Gaming laptopOperating SystemWindows 10 My Question or Issue My local files don't seem to work. I have added a source and I have restarted my laptop and nothing seems to work! If you could help me then big thanks
Plan Premium Country UK Device MSI Gaming laptop Operating System Windows 10 My Question or Issue My local files don't seem to work. I have added a source and I&n...
375 Views
0 replies
0 likes
PlanPremiumCountry USA DevicePCOperating SystemWindows 10 My Question or Issue For the last week or so, when I've opened Spotify on my phone or PC, there's been music playing already—according to the 'devices' menu, it's playing on a 'Web Player (Chr...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue For the last week or so, when I've opened Spotify on my phone or PC, there's...
Roadie
609 Views
1 replies
0 likes
