Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
27405 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
943495 Views
544 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
52609 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFreeCountryPoland DevicePCOperating SystemWindows 10 My Question or Issue I have error code 17 and I installed old full installer. Everything fine but i don't have (or only I just don't see) a update option and my spotify looks ugly
Plan Free Country Poland Device PC Operating System Windows 10 My Question or Issue I have error code 17 and I installed old full installer. Everything fine but i d...
Regular
1137 Views
6 replies
0 likes
I don't want to delete all cache from my file folders in the pc, how do I proceed?
I don't want to delete all cache from my file folders in the pc, how do I proceed?
Community Legend
1810 Views
2 replies
0 likes
So i use spotify like everyday and all of a sudden yesterday every song was being skipped and individual songs get "spotify can't play this right now".I reinstalled it like 4 times now, turned off hardware acceleration, etc etc.The web player works f...
So i use spotify like everyday and all of a sudden yesterday every song was being skipped and individual songs get "spotify can't play this right now". I reinstalled it like 4 times no...
Casual Listener
1702 Views
3 replies
1 likes
PlanPremium for studentsCountry United StatesDeviceGoogle Home and DesktopOperating SystemWindows 10 My Question or Issue Whenever I ask my Google Home to "shuffle my songs on Spotify" or press the shuffle play button on Spotify for Windows in my son...
Plan Premium for students Country United States Device Google Home and Desktop Operating System Windows 10 My Question or Issue Whenever I ask my Google Home to "shuffle ...
1071 Views
0 replies
0 likes
PlanPremiumCountry PolandDeviceDesktopOperating SystemWindows 10 My Question or IssueI can't drag any song to a different playlist or rearrange the order of songs. I tried reinstalling Spotify and it didn't help
Plan Premium Country Poland Device Desktop Operating System Windows 10 My Question or Issue I can't drag any song to a different playlist or rearrange the order of songs. ...
Casual Listener
754 Views
2 replies
0 likes
As a result, I cannot use the PC at all. I have tried to quickly uninstall the app before Spotify get going but it does not do so quickly enough, Spotify starts and the whole thing freezes. It has been like this for a couple of days.
As a result, I cannot use the PC at all. I have tried to quickly uninstall the app before Spotify get going but it does not do so quickly enough, Spotify starts and the whole thing freeze...
Casual Listener
561 Views
2 replies
0 likes
PlanPremiumCountry CanadaDevicedesktopOperating Systemwindows 10 My Question or Issue Spotify keeps freezing my computer. I have a rather large collection and the program freezes the whole computer while loading it. I leave the program running in the...
Plan Premium Country Canada Device desktop Operating Systemwindows 10 My Question or Issue Spotify keeps freezing my computer. I have a rather large collection and the pro...
Casual Listener
416 Views
1 replies
0 likes
After I change my playlist's description on the computer, the new description is visible as long as Spotify is open. However, it reverts if I restart the program. My phone shows the new description for some reason. I've had this issue several times a...
After I change my playlist's description on the computer, the new description is visible as long as Spotify is open. However, it reverts if I restart the program. My phone shows the new description f...
Casual Listener
647 Views
1 replies
0 likes
PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSince today, my PC interface of Spotify looks changed (I'm talking about the downloadeable program). The bar with the playlists on the left is enlarged towards the right greatly and th...
Plan Premium Device PC Operating System Windows 10 My Question or Issue Since today, my PC interface of Spotify looks changed (I'm talking about the downloadeable program). The bar with ...
Community Legend
819 Views
3 replies
0 likes
CountrySpainDevicePC, MacBook Pro mid-2012Operating SystemWindows 7, macOS MojaveVersion1.0.92.390.g2ce5ec7d My Question or IssueHello, I've noticed the following issue: I have a very large playlist that I use as a personalized radio (almost 6,000 so...
Country Spain Device PC, MacBook Pro mid-2012 Operating System Windows 7, macOS Mojave Version 1.0.92.390.g2ce5ec7d My Question or Issue Hello, I've noticed the following issue: I ha...
Composer
527 Views
1 replies
0 likes
PlanPremiumCountry United StatesDevice(Desktop)Operating System(Windows 10) My Question or Issue Every time I restart my computer, or phone or macbook, and open up spotify, the same 3 songs are always queued and I have to manually skip them every tim...
Plan Premium Country United States Device (Desktop) Operating System (Windows 10) My Question or Issue Every time I restart my computer, or phone or macbook, and open up ...
458 Views
0 replies
2 likes
Hello, I am using the Spotify desktop app for Windows 10 and I have a Premium account subscription. I cannot get the shuffle to work anymore after a recent update, about 11/1/2018. I have seen older articles on this is issue that say to clear the pla...
Hello, I am using the Spotify desktop app for Windows 10 and I have a Premium account subscription. I cannot get the shuffle to work anymore after a recent update, about 11/1/2018. I have seen older ...
150 Views
0 replies
1 likes
Hi there. As of 2 days ago, I started noticing songs would refuse to play. I'd click the song and it won't show the timer or the album on the corner. Reinstalling spotify seems to solve the issue for just one song and it goes back to messing up. Say ...
Hi there. As of 2 days ago, I started noticing songs would refuse to play. I'd click the song and it won't show the timer or the album on the corner. Reinstalling spotify seems to solve the ...
750 Views
0 replies
1 likes
PlanFreeCountry United States of AmericaDevice(PC)Operating System(Windows 10) My Question or Issue Whenever I pull up my account on Google chrome I see my username as being a bunch of random letters and numbers while my friend's account link contain...
Plan Free Country United States of America Device (PC) Operating System (Windows 10) My Question or Issue Whenever I pull up my account on Google chrome I see my username...
Community Legend
653 Views
1 replies
0 likes
Sometimes I often queue a bunch of new songs from different playlists and listen to them. If I like the song I'm currently listening to, I want to add it to one of my own playlists. To do so, I try to drag the song from the "Now Playing" section in t...
Sometimes I often queue a bunch of new songs from different playlists and listen to them. If I like the song I'm currently listening to, I want to add it to one of my own playlists. To do so, I try t...
Spotify Legend
2839 Views
7 replies
0 likes
PlanPremiumCountry UKDeviceAcer Swift 3 (also happened on Lenovo WorkPad)Operating SystemWindows 10 (also seen on 7) My Question or Issue Sometimes (I think always after a track in a playlist has played as a video which I've skipped over because vide...
Plan Premium Country UK Device Acer Swift 3 (also happened on Lenovo WorkPad) Operating System Windows 10 (also seen on 7) My Question or Issue Sometimes (I think alway...
Casual Listener
995 Views
2 replies
0 likes
saved songs wont appear saved on dekstop, ive tried everything.once i fixed by just logging in with facebook but now that doesnt help.
saved songs wont appear saved on dekstop, ive tried everything.once i fixed by just logging in with facebook but now that doesnt help.
468 Views
0 replies
1 likes
Hello there ! So I am using Spotify Premium, I am located in france and using Windows 10. It has been a while i've haven't used Spotify on my computer. The thing is, Spotify is working on my phone but ain't working on my computer. I usualy get a mess...
Hello there ! So I am using Spotify Premium, I am located in france and using Windows 10. It has been a while i've haven't used Spotify on my computer. The thing is, Spotify is ...
Casual Listener
1471 Views
6 replies
0 likes
PlanFreeCountry Germany Operating SystemWindows 10 My Question or IssueThere is this one ad (AXA insurance) that makes listening to music almost impossible. Everytime it comes on, the video will stutter - only playing milliseconds at a time with long...
Plan Free Country Germany Operating System Windows 10 My Question or Issue There is this one ad (AXA insurance) that makes listening to music almost impossible. E...
515 Views
0 replies
0 likes
I run Spotify as usual and when I wanted to listen to the rapper's album, all the albums I had recorded were gone and now, when I record an album, well it does not appear in the category "Album"
I run Spotify as usual and when I wanted to listen to the rapper's album, all the albums I had recorded were gone and now, when I record an album, well it does not appear in the cate...
376 Views
0 replies
0 likes
