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Desktop (Windows)

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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 54660 Views
  • 77 replies
  • 27 likes
  • 54660 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nothanksman1
  • Visitor
  • 79586 Views
  • 272 replies
  • 21 likes
  • 79586 Views
  • 272 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

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  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5576 Views
  • 1 replies
  • 6 likes
  • 5576 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145834 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145834 Views
  • 0 replies
  • 26 likes

App Location in Computer

PlanPremiumCountry CanadaDeviceComputerOperating SystemWindows 10 My Question or Issue I just want to know where the Spotify app is on my computer. Can't find it, can't put it on the desktop. It is in the Start Menu, but it will not show File Locatio...

  • Newbie
  • Plan Premium Country  Canada Device Computer Operating System Windows 10   My Question or Issue  I just want to know where the Spotify app is on my computer. Can't find it, c...
  • Loxer
  • Community Legend
  • 54674 Views
  • 1 replies
  • 4 likes
  • 54674 Views
  • 1 replies
  • 4 likes

Downloaded songs in file explorer

PlanPremiumCountry Device(Acer Laptop)Operating System(Windows 10) My Question or IssueIn my file explorer when I look for music all i see is 00, 0b, 0c etc. I want to export for whatever reason but there isn't any music there.

  • Newbie
  • Plan Premium Country   Device (Acer Laptop) Operating System (Windows 10)   My Question or Issue In my file explorer when I look for music all i see is 00, 0b, 0c etc. I want to e...
  • Loxer
  • Community Legend
  • 2267 Views
  • 1 replies
  • 0 likes
  • 2267 Views
  • 1 replies
  • 0 likes

PC app not syncing music library

It happens to me quite often that I add new songs to my music library using my phone, and then when I open the PC app those songs are missing (app is not synchronizing correctly). Even though that when I open the browser version, I see those songs, t...

  • Casual Listener
  • It happens to me quite often that I add new songs to my music library using my phone, and then when I open the PC app those songs are missing (app is not synchronizing correctly). Even though that wh...
  • Loxer
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

[Your Music] Make 'Your Music' offline on Desktop

PlanPremiumCountry: usa DeviceWindows 10 desktopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is there a way to make a playlist offline on the spotify windows 10 desktop client? I was able to download a playlist on the ...

  • Newbie
  • Plan Premium Country: usa   Device Windows 10 desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Is there a way to make a playlist ...
  • Loxer
  • Community Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

A Firewall may be blocking Spotify. Please update your firewall to allow Spotify...

Hi! I tried logging in to Spotify today but I'm getting this error: "A Firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings[Error Code:17]" I'm not usin...

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  • Casual Listener
  • Hi! I tried logging in to Spotify today but I'm getting this error: "A Firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you could try changing the current...
  • azumaran34
  • Newbie
  • 22708 Views
  • 4 replies
  • 3 likes
  • 22708 Views
  • 4 replies
  • 3 likes

Window invisible/bugging

Ive tried reinstalling, but whenever I open spotify (as admin or normally) its invisible and bugs completely.I dont know how to fix this, and I honestly cant find any threads about this topic either. Operating SystemWindows 10

  • Newbie
  •   Ive tried reinstalling, but whenever I open spotify (as admin or normally) its invisible and bugs completely. I dont know how to fix this, and I honestly cant find any threads about this top...
  • ii-zmy_8z76al
  • Newbie
  • 2207 Views
  • 3 replies
  • 1 likes
  • 2207 Views
  • 3 replies
  • 1 likes

Solved!! Is it possible to keep using the version that supports XP?

My laptop is ancient: still running 32-bit XP. I just started using Spotify again after years of not using it (I'd forgotten I even had an account), and I get a message on the screen saying that support for XP will soon be ending. But I don't have th...

  • Casual Listener
  • My laptop is ancient: still running 32-bit XP.  I just started using Spotify again after years of not using it (I'd forgotten I even had an account), and I get a message on the screen sayin...
  • Xetwnk
  • Casual Listener
  • 4007 Views
  • 2 replies
  • 0 likes
  • 4007 Views
  • 2 replies
  • 0 likes

unable to play playlist

i have used this playlist for years without ssue and suddenly it has stopped letting me play it https://open.spotify.com/user/nichobe/playlist/2Wc5tYEAsxNhDXmMCNwJKE please advise as this is happening on desktop, android, google home it just does not...

  • Regular
  • i have used this playlist for years without ssue and suddenly it has stopped letting me play it   https://open.spotify.com/user/nichobe/playlist/2Wc5tYEAsxNhDXmMCNwJKE   please advise a...
  • AeroZ
  • Composer
  • 455 Views
  • 4 replies
  • 0 likes
  • 455 Views
  • 4 replies
  • 0 likes

Error when starting Spotify on PC.

PlanPremium DeviceCustom PCOperating System(Windows 10 Home) My Question or Issue Every time I try to launch Spotify on my desktop I get this error messageI've tried uninstalling, reinstalling (through the windows store and the traditional way from t...

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  • Newbie
  • Plan Premium   Device Custom PC Operating System (Windows 10 Home)   My Question or Issue  Every time I try to launch Spotify on my desktop I get this error message I've tr...
  • Loxer
  • Community Legend
  • 636 Views
  • 1 replies
  • 0 likes
  • 636 Views
  • 1 replies
  • 0 likes

Solved!! Anomaly web player chrome

PlanPremiumCountry ItalyDeviceIpod, PC Windows 7 My Question or Issue Sometime when I open spotify on my PC or Ipod it appears a green light that tell me that I listening on web player chrome (that I didn't use) with songs or playlists that I never l...

  • Music Fan
  • Plan Premium Country  Italy Device Ipod, PC Windows 7     My Question or Issue   Sometime when I open spotify on my PC or Ipod it appears a green light that tell me that...
  • Sebasty
  • Community Legend
  • 103222 Views
  • 1 replies
  • 7 likes
  • 103222 Views
  • 1 replies
  • 7 likes

Desktop App keeps going back to Local Files

PlanFreeCountry USDevicePCOperating System Windows 10 My Question or Issue The app keeps going back to my local files. Which is very frustrating. I keep trying to listen to a relaxing music playlist, it plays one song, then it jumps to a random song ...

  • Casual Listener
  •   Plan Free Country  US Device PC Operating System  Windows 10   My Question or Issue  The app keeps going back to my local files. Which is very frustrating. I kee...
  • Loxer
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Spotify wont play an ad so I can lissen to music.

PlanFree/PremiumCountry North Korea Device(PC)Operating System(Windows 10) My Question or Issue Spotify won't play the ad so I can listen to music. I have turned it off and back on again, it just won't play.

  • Newbie
  • Plan Free/Premium Country  North Korea  Device (PC) Operating System (Windows 10)   My Question or Issue  Spotify won't play the ad so I can listen to music. I have turn...
  • Loxer
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Spotify is insanely slow to open, taking 30+ minutes sometimes.

PremiumUSA Desktop, windows 7. Spotify is VERY slow to open. I click the desktop app and it can take more than 30 minutes to use spotify, the app opens but i cant see anything but friends on the side for a long period of time and am unable to click a...

  • Newbie
  •   Premium USA     Desktop, windows 7.      Spotify is VERY slow to open. I click the desktop app and it can take more than 30 minutes to use spotify, the app ope...
  • Loxer
  • Community Legend
  • 811 Views
  • 1 replies
  • 0 likes
  • 811 Views
  • 1 replies
  • 0 likes

Solved!! Spotify App doesn't start up Win 10

PlanPremiumCountry GermanyDeviceAcer LaptopOperating SystemWindows 10 64bit Version 1803 (Build 17134.228) My Question or Issue I have tried to install spotify on my laptop with windows 10 before. However, I always get the same error where the spotif...

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  • Casual Listener
  • Plan Premium Country  Germany Device Acer Laptop Operating System Windows 10 64bit Version 1803 (Build 17134.228)   My Question or Issue  I have tried to install spotify on m...
  • Keylargo
  • Casual Listener
  • 3427 Views
  • 2 replies
  • 0 likes
  • problem
    start
    Windows 10
  • 3427 Views
  • 2 replies
  • 0 likes

Spotify Slows then Crashes

PlanPremiumCountry USADeviceHP and ASUS laptopsOperating SystemWindows 10 My Question or Issue Alright, so this is absolutely getting ridiculous. For the past two years that I've used Spotify (starting with using premium), I've NEVER STOPPED experien...

  • Music Fan
  • Plan Premium Country  USA Device HP and ASUS laptops Operating System Windows 10     My Question or Issue   Alright, so this is absolutely getting ridiculous. For the ...
  • ScurvyDog
  • Newbie
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Audio not playing

PlanFreeCountry USADeviceDesktopOperating SystemWindowsMy Question or Issue Spotify audio is not playing. I have:reinstalled Spotify.made sure it is not the headphones or windows sound.restarted the computer.What else can I do?

  • Newbie
  • Plan Free Country  USA Device Desktop Operating System Windows My Question or Issue  Spotify audio is not playing. I have: reinstalled Spotify. made sure it is not the headphones...
  • Katerina
  • Spotify Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

Spotify will not nunmute

PlanFree/PremiumCountry US Device Web Browser Operating System Win 10 My Question or Issue Spotify will not unmute. Yes checked win sliders / sound - it is unmutes and all the way up. No problem with any other program on my computer.

  • Newbie
  • Plan Free/Premium Country US   Device Web Browser   Operating System Win 10     My Question or Issue  Spotify will not unmute.  Yes checked win sliders / sound ...
  • Luke
  • Spotify Star
  • 273 Views
  • 1 replies
  • 1 likes
  • 273 Views
  • 1 replies
  • 1 likes

Albums no longer displayed in alphabetical order

PlanFreeCountry ItalyDeviceWindows computerOperating SystemWindows 10 My Question or Issue Hello, I'm a spotify free user, I'm listening music via the web browser.A couple of days ago, Spotify stopped showing me albums in my library in alphabetical o...

  • Music Fan
  • Plan Free Country  Italy Device Windows computer Operating System Windows 10   My Question or Issue  Hello,   I'm a spotify free user, I'm listening music via the web ...
  • Crudelone
  • Music Fan
  • 499 Views
  • 1 replies
  • 1 likes
  • Unsorted albums on web browser
  • 499 Views
  • 1 replies
  • 1 likes

Solved!! Nothing works on Spotify besides Discover Weekly

My Question or IssueNothing works on Spotify that has to do with connecting to the internet. Friend Activity won't load on the side bar, attempting to make radios from playlists wont work, radios in general wont work, nothing works that has to do wit...

  • Casual Listener
  • My Question or Issue Nothing works on Spotify that has to do with connecting to the internet. Friend Activity won't load on the side bar, attempting to make radios from playlists wont work, radios i...
  • ignitionchemist
  • Casual Listener
  • 567 Views
  • 2 replies
  • 0 likes
  • 567 Views
  • 2 replies
  • 0 likes

Artists not playing from "Recently Played"

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows10 My Question or Issue I've been having an issue on PC where some artists will refuse to play from the Recently Played list. If I go into the artist's page and play from there it works fine....

  • Regular
  • Plan Premium Country  Australia Device PC Operating System Windows10   My Question or Issue  I've been having an issue on PC where some artists will refuse to play from the R...
  • akuen
  • Regular
  • 927 Views
  • 13 replies
  • 0 likes
  • 927 Views
  • 13 replies
  • 0 likes