Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11952 Views

105 replies

47 likes

  • 11952 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1415 Views

15 replies

2 likes

Possible Bug
  • 1415 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3501 Views

39 replies

2 likes

  • 3501 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9012 Views

0 replies

4 likes

  • 9012 Views
  • 0 replies
  • 4 likes

Solved!! No home page windows destop

PlanFree/PremiumCountry FranceDeviceWindowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) windowsMy Question or Issue HelloI m french.I have no home page when I use Spotify on my windows computer."this page does'nt exist""display problem"I c...

Casual Listener

Plan Free/Premium Country  France Device Windows Operating System (iOS 10, Android Oreo, Windows 10,etc.)  windows My Question or Issue  Hello I m french. I have no ho...

fanchedk

Casual Listener

1116 Views

2 replies

0 likes

  • 1116 Views
  • 2 replies
  • 0 likes

Album art not showing for some local file songs

PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 64-bit My Question or IssueMy issue is that the album art does not show for all my imported local songs in Spotify. It works for some tracks, but not all. They have all been treated the exac...

Casual Listener

Plan Premium Country Sweden  Device PC Operating System Windows 10 64-bit   My Question or Issue My issue is that the album art does not show for all my imported local songs in Sp...

HenrikoMagnific

Casual Listener

4340 Views

3 replies

1 likes

album
art
cover
  • 4340 Views
  • 3 replies
  • 1 likes

when i shuffle my playlist, it (108 songs) does not put all my songs in the shuffle.

im on free, and i haven't ever had this problem until recently i swear to god if having all my songs in the playlist in a shuffle is a premium feature thats some**bleep** right there

Regular

im on free, and i haven't ever had this problem until recently   i swear to god if having all my songs in the playlist in a shuffle is a premium feature thats some**bleep** right there

dmc17

Casual Listener

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Media keys no longer work when window is inactive

As the title suggests, my media keys on my keyboard are no longer working for spotify.I have Google Chrome installed but I do not have Google Play Music or any other media extensions installed/enabled that was suggested as an issue on other topics.I ...

Casual Listener

As the title suggests, my media keys on my keyboard are no longer working for spotify. I have Google Chrome installed but I do not have Google Play Music or any other media extensions installed/enab...

MartynMc

Casual Listener

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
  • 0 likes

No sound

PlanPremiumCountryUSA DeviceThinkpadOperating SystemWindows My Question or IssueThe song is playing but there's no sound. I've restarted my computer and uninstalled/reinstalled the application on my computer.

Newbie

Plan Premium Country USA   Device Thinkpad Operating System Windows   My Question or Issue The song is playing but there's no sound. I've restarted my computer and uninstalled/re...

RockstarFischer

Composer

496 Views

2 replies

0 likes

  • 496 Views
  • 2 replies
  • 0 likes

NOT SYNC between Desktop's fav and Mobile fav

PlanPremiumCountry ItalyDeviceAsus ROG / Huawei P9 LiteOperating SystemWindows 10 / Android My Question or IssueHello staff,I notice that when I save my favourites on the Mobile App, they are not syncing in my Desktop software. I tried to turn playba...

Newbie

Plan Premium Country  Italy Device Asus ROG / Huawei P9 Lite Operating System Windows 10 / Android   My Question or Issue Hello staff, I notice that when I save my favourites on ...

RockstarFischer

Composer

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

My Browse, Podcast, and Videos pages no longer display

PlanPremiumCountry USADeviceLenovo desktopOperating System Windows 10 My Question or IssueStarting yeserday, when I click on the Browse, Vidoes or Podcast pages, all I get is an error message saying "There is a problem displaying this page!" and "Thi...

Newbie

    Plan Premium Country  USA Device Lenovo desktop Operating System  Windows 10   My Question or Issue Starting yeserday, when I click on the Browse, Vidoes or P...

RockstarFischer

Composer

562 Views

1 replies

1 likes

  • 562 Views
  • 1 replies
  • 1 likes

disconnect my devices

PlanPremiumDeviceDesktop PC ( Windows 7), Laptop (Linux)My Question or Issue how do i disconnect my devices? i am usually listening to music with my headphones and its really anoying to have to manually switch between PC and Laptop in spotify when I ...

Newbie

Plan Premium Device Desktop PC ( Windows  7), Laptop (Linux) My Question or Issue   how do i disconnect my devices? i am usually listening to music with my headphones and its really a...

Sebasty

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!! Play button does not play music

PlanPremiumCountry DevicePCOperating SystemW10 My Question or Issue If I search for an artist, then in the search results, click the main play button, just where it says "Top results", I don't hear anything. Also, if I then click on the artist, and g...

Music Fan

Plan Premium Country   Device PC Operating System W10   My Question or Issue  If I search for an artist, then in the search results, click the main play button, just where it...

Sebasty

Community Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Copy playlist URI will other user be notified

Hello, I was wondering if I copy the playlist URI of another user if they will be notified. Thanks!

Newbie

Hello,   I was wondering if I copy the playlist URI of another user if they will be notified.   Thanks!  

Sebasty

Community Legend

3614 Views

1 replies

0 likes

  • 3614 Views
  • 1 replies
  • 0 likes

30 second preview on Facebook is broken

Hello,I have been googling and searching this site for about 2 hours now and still have found no working solution.Every time I try to share my new track (below)https://open.spotify.com/track/35HrEbBHWmVBKhagusYBw2to Facebook it just creates a link wi...

Casual Listener

  Hello, I have been googling and searching this site for about 2 hours now and still have found no working solution. Every time I try to share my new track (below) https://open.spotify....

Sebasty

Community Legend

2571 Views

3 replies

2 likes

  • 2571 Views
  • 3 replies
  • 2 likes

Superuser Contribution Volumen se baja solo cuando me escriben por Facebook o Whatsapp

El volumen se baja solo cuando recibo una notificación mientras estoy escuchando PlanPremiumCountry Chile DevicePCOperating SystemW7 My Question or Issue ¿Hay alguna forma de corregirlo? y si es así, ¿podrían indicarme como hacerlo?

Casual Listener

El volumen se baja solo cuando recibo una notificación mientras estoy escuchando  Plan Premium Country  Chile   Device PC Operating System W7   My Question or Issue &n...

Tyrano90

Casual Listener

2822 Views

4 replies

0 likes

chile
esp
español
Facebook
notificaciones
volume
Volumen
whatsapp
  • 2822 Views
  • 4 replies
  • 0 likes

Spotify won't output sound on digital optical from Chromecast

PlanPremiumCountry Germany DeviceChinaphone XiaomiChromecast (the normal one, not audio nor 4K) Operating SystemWindows 10 / android My Question or Issue Hi,basically in order to use my beamer, playstation and listen to spotify, I have the following ...

Casual Listener

  Plan Premium Country  Germany   Device Chinaphone Xiaomi Chromecast (the normal one, not audio nor 4K)   Operating System Windows 10 / android   My Question or...

1288 Views

0 replies

5 likes

  • 1288 Views
  • 0 replies
  • 5 likes

Solved!! Spotify Doesn't Respond to Cortana's Requests

PlanPremium DeviceDesktop - LaptopOperating SystemWindows 10My Question or IssueCortana can't play anything on Spotify:Cornata successfully opens up Spotify, but doesn't do anything,it just opens up Spotify as if i were to open it; doesn't direct me ...

Casual Listener

Plan Premium   Device Desktop - Laptop Operating System Windows 10 My Question or Issue Cortana can't play anything on Spotify: Cornata successfully opens up Spotify, but doesn't do any...

kookmao

Casual Listener

13103 Views

3 replies

0 likes

  • 13103 Views
  • 3 replies
  • 0 likes

Cannot use Radio, Artist Radio or Friend feed

PlanPremiumCountry USDevicePCOperating SystemWindows 7 My Question or Issue I am having issues with Radio and Friend Activity. When I open Friend Activity I get the error ( Hmm, the Friend Feed failed to load.) When I try and just open Radio I get th...

Casual Listener

Plan Premium Country  US Device PC Operating System Windows 7   My Question or Issue  I am having issues with Radio and Friend Activity. When I open Friend Activity I get the...

StormRaging

Casual Listener

1156 Views

4 replies

0 likes

  • 1156 Views
  • 4 replies
  • 0 likes

Cannot remove an artist

So there is an artist on my artist page that I cannot remove no matter what I try. I am not following the artist and I have no songs favorited, saved, or anything from them. I don't know how they got in there because I do not remember ever even liste...

Casual Listener

So there is an artist on my artist page that I cannot remove no matter what I try. I am not following the artist and I have no songs favorited, saved, or anything from them. I don't know how they got...

Jose_M

Spotify Star

894 Views

3 replies

0 likes

  • 894 Views
  • 3 replies
  • 0 likes

Solved!! Tracks skips to 20-30 seconds

PlanPremiumCountry PhilippinesDeviceDesktop, also happens in AndroidOperating SystemWindows, android Nougat My Question or Issue So when i play on loop a certain track on a single (only one track) it skips in the middle or around 20-30 seconds of the...

Casual Listener

Plan Premium Country  Philippines Device Desktop, also happens in Android Operating System Windows, android Nougat   My Question or Issue  So when i play on loop a certa...

Luke

Community Legend

17350 Views

3 replies

0 likes

  • 17350 Views
  • 3 replies
  • 0 likes

Solved!! Spotify username only shows up as numbers?

Plan: Student PremiumCountry: United StatesOperating System: Windows 10 My Question or IssueI recently downloaded Spotify on my work computer, and used Facebook to log into my account. Later on, I logged out of Facebook on that computer. Shortly afte...

Newbie

Plan: Student Premium Country: United States Operating System: Windows 10   My Question or Issue I recently downloaded Spotify on my work computer, and used Facebook to log i...

Sebasty

Community Legend

860 Views

1 replies

1 likes

  • 860 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Discover] New Release Section for Followed Artists gone?

Before there was a category in discover tab that showed new albums from artists you follow. Now it's been gone for quite a while? Did it move or is it a bug or what?Windows Desktop client

Gig Goer

  Before there was a category in discover tab that showed new albums from artists you follow. Now it's been gone for quite a while? Did it move or is it a bug or what? Windows Desktop client&n...

Peter

Spotify Legend

2067 Views

8 replies

2 likes

  • 2067 Views
  • 8 replies
  • 2 likes