Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81798 Views

40 replies

68 likes

  • 81798 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

780347 Views

503 replies

64 likes

  • 780347 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

19223 Views

20 replies

5 likes

  • 19223 Views
  • 20 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2856 Views

0 replies

4 likes

  • 2856 Views
  • 0 replies
  • 4 likes

Duplicate Albums appearing and removing functionality.

PlanPremiumCountryUKDevice(Acer Aspire 5, Oneplus 3T, iPad 4th Gen)Operating System(Windows 10 Home, Android Oxygen OS, IOS 10.3.3) My Question or IssueOver the past year of using Spotify I have encountered the same issue that seems to crop up at lea...

Regular

  Plan Premium Country UK Device (Acer Aspire 5, Oneplus 3T, iPad 4th Gen) Operating System (Windows 10 Home, Android Oxygen OS, IOS 10.3.3)   My Question or Issue Over the ...

DennyEMufc

Roadie

1318 Views

3 replies

1 likes

  • 1318 Views
  • 3 replies
  • 1 likes

Album artwork

PlanFree/PremiumCountry U.S.DeviceHP Pavilion LaptopOperating SystemWindows 10 My Question or Issue The album artwork is no longer showing up on the bottom left whenever I listen to a song from a certain album (Be Here Now by Oasis) and it's only thi...

Casual Listener

Plan Free/Premium Country  U.S. Device HP Pavilion Laptop Operating System Windows 10   My Question or Issue  The album artwork is no longer showing up on the bottom left whe...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Music not syncing between devices

PlanStudent PremiumCountry United StatesDeviceDell Inspiron LaptopOperating SystemWindows 10 x64 My Question or Issue I have some local files on my desktop which I uploaded to a Spotify playlist. I got them to upload to my phone no issue. Now I'm try...

Casual Listener

Plan Student Premium Country  United States Device Dell Inspiron Laptop Operating System Windows 10 x64   My Question or Issue  I have some local files on my desktop which I ...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Lost Songs

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or Issue So, over 2000 songs have disappeared from my main playlist. My password is secure, I didnt delete them, I only have 1 account and i'm not account sharing. Any ideas how i ca...

Casual Listener

Plan Premium Country UK  Device PC Operating System Windows 10   My Question or Issue   So, over 2000 songs have disappeared from my main playlist.  My password is secu...

Billy-J

Spotify Star

3856 Views

8 replies

0 likes

  • 3856 Views
  • 8 replies
  • 0 likes

Multi-room group disappeared

I updated both the Alexa and Spotify apps and now my Alexa Multi-Room group no longer shows up or plays from Spotify on either iphone, PC or by telling Alexa to play on the "Everywhere" group.All Alexa devces are found and will all play individually....

Newbie

I updated both the Alexa and Spotify apps and now my Alexa Multi-Room group no longer shows up or plays from Spotify on either iphone, PC or by telling Alexa to play on the "Everywhere" group. All...

921 Views

0 replies

4 likes

  • 921 Views
  • 0 replies
  • 4 likes

Some radio stations always play the same list of songs

PlanPremiumCountryUSA DeviceAsus laptopOperating SystemWindows 10 My Question or Issue I have a few radio stations that play the same list of songs every time I listen to them, while other stations vary the song list every time I play them. Why is th...

Newbie

Plan Premium Country USA  Device Asus laptop Operating System Windows 10   My Question or Issue  I have a few radio stations that play the same list of songs every time I lis...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Album Art Has Disappeared...

I was just using Spotify as normal when all of a sudden the album art of the song I was listening to disappeared on the bottom left. I've tried changing songs and the album art just never seems to show anymore....I've already looked this up and some ...

Regular

I was just using Spotify as normal when all of a sudden the album art of the song I was listening to disappeared on the bottom left.   I've tried changing songs and the album art just never se...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Spotify is NOT letting me import music....

So I've got my local files on Spotify, however whenever I click on the 3 dots next to a song that usually brings up a menu to allow me to add the song to a playlist.....nothing happens. I've tried re-importing all of my local songs, I've tried copyin...

Regular

So I've got my local files on Spotify, however whenever I click on the 3 dots next to a song that usually brings up a menu to allow me to add the song to a playlist.....nothing happens. I've tried re...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Spotify crashes on startup | Windows 10

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueSpotify crashes on start up.Uninstalled Spotify, deleted local folders, restarted pc, reinstalled Spotify and still crashes. Any solution for this?

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue Spotify crashes on start up. Uninstalled Spotify, deleted local folders, restarted pc, reinsta...

587 Views

0 replies

0 likes

Crash
startup
Windows 10
  • 587 Views
  • 0 replies
  • 0 likes

Desktop 1.0.92.390 - Colour gradient line under artist banner

I recently upgraded to Spotify Desktop v1.0.92.390 on Windows 10 (Premium plan), and I immediately noticed that there is a colour gradient line under the artist banner. Please see the attached. Hope you can fix this quickly.

Casual Listener

I recently upgraded to Spotify Desktop v1.0.92.390 on Windows 10 (Premium plan), and I immediately noticed that there is a colour gradient line under the artist banner. Please see the attached. &nbs...

493 Views

0 replies

1 likes

  • 493 Views
  • 0 replies
  • 1 likes

My Playlist Cover Art Gets Deleted

PlanPremiumCountryUnited Kingdom DevicePCOperating SystemWindows 10 My Question or IssueMy Playlist Cover Art Gets Deleted, I made cover art on Photoshop that looks similar to something spotify would make, am I allowed?. I will link the playlist art ...

Regular

  Plan Premium Country United Kingdom  Device PC Operating System Windows 10   My Question or Issue My Playlist Cover Art Gets Deleted, I made cover art on Photoshop that lo...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

player doesn't recognize current song when reviewing same album

Operating System Windows 101. I'm listening to a song2. I click on the album name3. Spotify shows the album with all songs4. the song currently playing, from that very same album, SHOULD appear as "playing", that is, with the "pause" button instead o...

Regular

  Operating System Windows 10 1. I'm listening to a song 2. I click on the album name 3. Spotify shows the album with all songs 4. the song currently playing, from that very same album...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Organize music by genre

I kept wracking my brain trying to figure out how to organize my music by genre until I realized that Spotify had gotten rid of the feature. I've read countless posts requesting this.... Why on earth? I recently decided to switch from Apple Music, bu...

Music Fan

I kept wracking my brain trying to figure out how to organize my music by genre until I realized that Spotify had gotten rid of the feature. I've read countless posts requesting this.... Why on earth...

569 Views

0 replies

0 likes

  • 569 Views
  • 0 replies
  • 0 likes

Superuser Contribution Find local songs in the Spotify database

PlanFreeCountry Canada Operating SystemWindows My Question or Issue I made a friend of mine a playlist, first through iTunes, and then I imported that playlist - and the songs in it - to Spotify. As it turns out, as almost all the songs are local son...

Newbie

Plan Free Country  Canada   Operating System Windows  My Question or Issue   I made a friend of mine a playlist, first through iTunes, and then I imported that playl...

darylfrompulse

Music Fan

4259 Views

7 replies

2 likes

  • 4259 Views
  • 7 replies
  • 2 likes

Moving a playlist OUT of a/ from folder

My Question or IssueHi. I have a few folders in my playlist-list. If I want to move a playlist out of a folder, back into the mainlist, what have I to do do make it done??? Is there any option like this?? Regards

Newbie

  My Question or Issue Hi. I have a few folders in my playlist-list. If I want to move a playlist out of a folder, back into the mainlist, what have I to do do make it done??? Is there any opt...

668 Views

0 replies

1 likes

  • 668 Views
  • 0 replies
  • 1 likes

What's new in 1.0.92.390.g2ce5ec7d?

 Spotify just updated to 1.0.92.390.g2ce5ec7d. Where's the change list?

Visitor

  Spotify just updated to 1.0.92.390.g2ce5ec7d. Where's the change list?

Soundofus

Community Legend

996 Views

4 replies

0 likes

  • 996 Views
  • 4 replies
  • 0 likes

Ubuntu device is taking over Spotify

Sinds a while my account has a device, on all my equipments such as iOs, windows etc...., called Ubuntu.I'ts always there and continues playing all the time. When I paused the music Ubuntu unpaused it by itself.When I'm playing on an other device and...

Newbie

Sinds a while my account has a device, on all my equipments such as iOs, windows etc...., called Ubuntu. I'ts always there and continues playing all the time. When I paused the music Ubuntu unpaused...

Sebasty

Community Legend

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error 17 Firewall / Can't change my country in profile

PlanFreeCountryCroatia DeviceHP LaptopOperating SystemWindows 10 My Question or Issue I have the error 17 everytime I try to login with my facebook credentials, I've tried EVERYTHING when it comes to solutions,although I found one regarding the count...

Newbie

Plan Free Country Croatia   Device HP Laptop Operating System Windows 10   My Question or Issue  I have the error 17 everytime I try to login with my facebook credentials, I...

Peter

Spotify Legend

624 Views

1 replies

0 likes

country
firewall
Profile information
  • 624 Views
  • 1 replies
  • 0 likes

Superuser Contribution Activity not showing up on friends feed

PremiumUnited KingdomSamsung Galaxy 7, Windows HP Envy, iPad Windows 8 Hi there, My activity doesn't show up on my friend's activity feed, yet I can see theirs. Is there a way to fix this issue? Thanks

Newbie

Premium United Kingdom Samsung Galaxy 7, Windows HP Envy, iPad  Windows 8   Hi there,   My activity doesn't show up on my friend's activity feed, yet I can see theirs. Is th...

Peter

Spotify Legend

695 Views

1 replies

0 likes

activity feed
Activity Feed Problem
  • 695 Views
  • 1 replies
  • 0 likes