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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84637 Views

40 replies

68 likes

  • 84637 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

801282 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

kazash

Visitor

25325 Views

27 replies

7 likes

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  • 27 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3142 Views

0 replies

4 likes

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Superuser Contribution Sound stops and Interface becomes unresponsive Help

PlanPremiumCountry USDevicePC Desktop App/Windows StoreOperating SystemLatest Version on Windows 10 as of 10/19/18My Question or IssueSo when I start up Spotify and go to play my few songs in my main playlist it plays fine. Then sometime after the 4t...

Newbie

Plan Premium Country  US Device PC Desktop App/Windows Store Operating System Latest Version on Windows 10 as of 10/19/18 My Question or Issue So when I start up Spotify and go...

Peter

Spotify Legend

803 Views

1 replies

1 likes

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Superuser Contribution Resizing the UI hides the track names

Hi,I've been a spotify user for years now.I just started using the win 10 application on a laptop. I noticed that on an artist's page with an "artist's selection widget", some window sizes cause the track names to be hidden before anything else. See ...

Casual Listener

Hi, I've been a spotify user for years now. I just started using the win 10 application on a laptop. I noticed that on an artist's page with an "artist's selection widget", some window sizes cause ...

Peter

Spotify Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is broken

PlanPremiumCountryFinlandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I enable shuffle, it will draw the same songs to the playlist queue over and over again. If I delete everything from the queue, it will draw the same songs b...

Regular

Plan Premium Country Finland Device Desktop PC Operating System Windows 10   My Question or Issue When I enable shuffle, it will draw the same songs to the playlist queue over and over...

Peter

Spotify Legend

686 Views

1 replies

1 likes

  • 686 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to Play Song from Specific Playlists or Albums

PlanPremiumCountry SingaporeDeviceLaptopOperating SystemWindows 10 My Question or Issue Hi, I am unable to play songs from a specific album/artist as shown in the screenshot. May I ask is this due to regional restrictions or a error on my spotify app...

Newbie

Plan Premium Country    Singapore Device Laptop Operating System Windows 10   My Question or Issue  Hi, I am unable to play songs from a specific album/artist as shown ...

Lousan92

Composer

567 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution songs removed from favourites still play

PlanFreeCountryCanada DevicepcOperating SystemWindows 8.1 My Question or IssueI play music mostly from my Favourites list, however I have noticed that when I deselect a song, and it no longer appears on the favourites list, it still plays. After some...

Casual Listener

  Plan Free Country Canada  Device pc Operating System Windows 8.1   My Question or Issue I play music mostly from my Favourites list, however I have noticed that when I des...

Peter

Spotify Legend

1077 Views

3 replies

0 likes

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Solved!!Superuser Contribution Account and Email inconsistencies

So I tried to change my email used on my spotify account to my second email but it says that the email is in use. So, I tried to sign in to the 'account' on the second email using every password I could think of but it doesnt work. I then tried to re...

Visitor

So I tried to change my email used on my spotify account to my second email but it says that the email is in use. So, I tried to sign in to the 'account' on the second email using every password I co...

Peter

Spotify Legend

851 Views

1 replies

0 likes

Account
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Superuser Contribution Filter full albums saved when browsing Your Library

When I browse Albums (in Your Library) I expect to only see the full albums I've saved, not the albums related to every single song I've saved individually. Having to browse thousands of albums that I don't recognize makes this an impossible task ins...

Casual Listener

When I browse Albums (in Your Library) I expect to only see the full albums I've saved, not the albums related to every single song I've saved individually. Having to browse thousands of al...

Peter

Spotify Legend

761 Views

1 replies

0 likes

album
Albums
Browse
filter
singles
Your Library
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Superuser Contribution Friend Feed not updating correctly

PlanPremiumCountryUnited States DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows My Question or Issue My Friend Activity bar is not updating at a regular pace. I have read other posts saying it should be fixed, but mine is not.

Newbie

Plan Premium Country United States   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows   My Question or Issue   My Friend Activity bar is not upd...

Peter

Spotify Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updates to saving 'Favorite Songs'

Hello Everyone, So something that i find rather annoying with spotify is that when you save an album to your library all songs go straight into 'favorite songs', this is frustrating as a favorites list should only have a few of your top songs in ther...

Newbie

  Hello Everyone,   So something that i find rather annoying with spotify is that when you save an album to your library all songs go straight into 'favorite songs', this is frustrating ...

Peter

Spotify Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Sort list of playlists alphabetically

My Question or IssuePlaylists seem to be added in an arbitrary order to the library, meaning once we have more than a dozen or so playlists (quite likely if like me you have been using Spotify for years) it becomes difficult and annoying to locate a ...

Newbie

My Question or Issue Playlists seem to be added in an arbitrary order to the library, meaning once we have more than a dozen or so playlists (quite likely if like me you have been using Spotify for ...

327 Views

0 replies

3 likes

  • 327 Views
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  • 3 likes

Superuser Contribution Spotify (Google "Bug")

PlanFreeCountryUnited StatesDeviceWindows (Chrome)Operating SystemWindows 10 My Question or IssueI found a bit of a strange "bug" when searching "spotify login" on Google.com. After a search for that query, underneath the listing for Spotify.com is t...

Newbie

Plan Free Country United States Device Windows (Chrome) Operating System Windows 10   My Question or Issue I found a bit of a strange "bug" when searching "spotify login" on Google.com...

Peter

Spotify Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Duplicate Albums appearing and removing functionality.

PlanPremiumCountryUKDevice(Acer Aspire 5, Oneplus 3T, iPad 4th Gen)Operating System(Windows 10 Home, Android Oxygen OS, IOS 10.3.3) My Question or IssueOver the past year of using Spotify I have encountered the same issue that seems to crop up at lea...

Regular

  Plan Premium Country UK Device (Acer Aspire 5, Oneplus 3T, iPad 4th Gen) Operating System (Windows 10 Home, Android Oxygen OS, IOS 10.3.3)   My Question or Issue Over the ...

DennyEMufc

Roadie

1331 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Album artwork

PlanFree/PremiumCountry U.S.DeviceHP Pavilion LaptopOperating SystemWindows 10 My Question or Issue The album artwork is no longer showing up on the bottom left whenever I listen to a song from a certain album (Be Here Now by Oasis) and it's only thi...

Casual Listener

Plan Free/Premium Country  U.S. Device HP Pavilion Laptop Operating System Windows 10   My Question or Issue  The album artwork is no longer showing up on the bottom left whe...

459 Views

0 replies

0 likes

  • 459 Views
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Music not syncing between devices

PlanStudent PremiumCountry United StatesDeviceDell Inspiron LaptopOperating SystemWindows 10 x64 My Question or Issue I have some local files on my desktop which I uploaded to a Spotify playlist. I got them to upload to my phone no issue. Now I'm try...

Casual Listener

Plan Student Premium Country  United States Device Dell Inspiron Laptop Operating System Windows 10 x64   My Question or Issue  I have some local files on my desktop which I ...

463 Views

0 replies

0 likes

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Lost Songs

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or Issue So, over 2000 songs have disappeared from my main playlist. My password is secure, I didnt delete them, I only have 1 account and i'm not account sharing. Any ideas how i ca...

Casual Listener

Plan Premium Country UK  Device PC Operating System Windows 10   My Question or Issue   So, over 2000 songs have disappeared from my main playlist.  My password is secu...

Billy-J

Spotify Star

3898 Views

8 replies

0 likes

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  • 8 replies
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Multi-room group disappeared

I updated both the Alexa and Spotify apps and now my Alexa Multi-Room group no longer shows up or plays from Spotify on either iphone, PC or by telling Alexa to play on the "Everywhere" group.All Alexa devces are found and will all play individually....

Newbie

I updated both the Alexa and Spotify apps and now my Alexa Multi-Room group no longer shows up or plays from Spotify on either iphone, PC or by telling Alexa to play on the "Everywhere" group. All...

930 Views

0 replies

4 likes

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Some radio stations always play the same list of songs

PlanPremiumCountryUSA DeviceAsus laptopOperating SystemWindows 10 My Question or Issue I have a few radio stations that play the same list of songs every time I listen to them, while other stations vary the song list every time I play them. Why is th...

Newbie

Plan Premium Country USA  Device Asus laptop Operating System Windows 10   My Question or Issue  I have a few radio stations that play the same list of songs every time I lis...

385 Views

0 replies

0 likes

  • 385 Views
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Album Art Has Disappeared...

I was just using Spotify as normal when all of a sudden the album art of the song I was listening to disappeared on the bottom left. I've tried changing songs and the album art just never seems to show anymore....I've already looked this up and some ...

Regular

I was just using Spotify as normal when all of a sudden the album art of the song I was listening to disappeared on the bottom left.   I've tried changing songs and the album art just never se...

425 Views

0 replies

0 likes

  • 425 Views
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Spotify is NOT letting me import music....

So I've got my local files on Spotify, however whenever I click on the 3 dots next to a song that usually brings up a menu to allow me to add the song to a playlist.....nothing happens. I've tried re-importing all of my local songs, I've tried copyin...

Regular

So I've got my local files on Spotify, however whenever I click on the 3 dots next to a song that usually brings up a menu to allow me to add the song to a playlist.....nothing happens. I've tried re...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes