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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81127 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776396 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18148 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

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help please

please help my spotify just started acting upi have tried signing in and out, turning the wifi on and off, and resetting chromei would blame my computer but i dropped only like three or two months ago and this just started happening this week

Newbie

please help my spotify just started acting up i have tried signing in and out, turning the wifi on and off, and resetting chrome i would blame my computer but i dropped only like three or two month...

291 Views

0 replies

0 likes

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FOLLOW artist option missing??????????

Free membership in Canada on Windows 10 PC Both the windows app and the web version on Mozilla do not have the option to follow an artist. It disappeared after an update and never came back. This happened a few months ago. I have a screen shot to sho...

Regular

Free membership in Canada on Windows 10 PC   Both the windows app and the web version on Mozilla do not have the option to follow an artist. It disappeared after an update and never came back....

eastonellis

Regular

1358 Views

2 replies

0 likes

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No Spotify app on Samsung NU7022 Smart TV

PlanPremiumCountryBosnia and Herzegovina DeviceSamsung NU7022 Smart TV (Series 7)Operating SystemTIZENMy Question or IssueHi,I have a Samsung NU7022 Smart TV (TIZEN operating system) and I can't find the Spotify app on the app store even though Spoti...

Regular

Plan Premium Country Bosnia and Herzegovina  Device Samsung NU7022 Smart TV (Series 7) Operating System TIZEN My Question or Issue Hi, I have a Samsung NU7022 Smart TV (TIZEN oper...

602 Views

0 replies

0 likes

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Spotify switching playlists on its own

PlanPremiumCountry USADeviceDell LatitudeOperating SystemWindows 10 My Question or Issue When listening to Spotify on my work PC (Windows 10) it has started automatically changing playlists on its own...

Regular

Plan Premium Country  USA Device Dell Latitude Operating System Windows 10   My Question or Issue  When listening to Spotify on my work PC (Windows 10) it has started automat...

346 Views

0 replies

1 likes

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Superuser Contribution Can't see my custom playlist art :(

PlanPremiumCountryUnited States DeviceLaptopOperating SystemWindows 10 My Question or IssueFor some reason my playlist art won't update whenever I upload it. I have restarted my spotify, reinstalled spotify and have tried several different image size...

Newbie

Plan Premium Country United States   Device Laptop Operating System Windows 10   My Question or Issue For some reason my playlist art won't update whenever I upload it. I have re...

Peter

Spotify Legend

434 Views

1 replies

1 likes

  • 434 Views
  • 1 replies
  • 1 likes

Superuser Contribution Reorder Genres & Moods

It would be good to be able to reorder the Genres & Mood. Currently my top line is filled with Pop & Pride, which i both dislike a huge lot. Out of the first 3 rows theres only 3 or 4 items in total I have interest in. Considering spotify premium is ...

Regular

It would be good to be able to reorder the Genres & Mood. Currently my top line is filled with Pop & Pride, which i both dislike a huge lot. Out of the first 3 rows theres only 3 or 4 items i...

Peter

Spotify Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution App starting a song that I don't want when idle

PlanPremium Operating SystemWindows 8.1 My Question or Issue Everytime my app is idle for a couple minutes, it starts playing a song that I never selected and don't wanna hear. I'm used to leave it open when I'm doing another stuff on my pc and this ...

Regular

Plan Premium   Operating System Windows 8.1   My Question or Issue   Everytime my app is idle for a couple minutes, it starts playing a song that I never selected and don't wan...

Peter

Spotify Legend

349 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Playlist errors

PlanPremiumCountrySwedenDeviceiPhone 8 & PCOperating System(iOS 12.01 &Windows 10) My Question or Issue I have some problems that I were about to update med playlist.1. I'm not able to drag down och move up a track in my playlist. (On my PC)2. I'm no...

Roadie

Plan Premium Country Sweden Device iPhone 8 & PC Operating System (iOS 12.01 &Windows 10)   My Question or Issue  I have some problems that I were about to update med...

Peter

Spotify Legend

486 Views

1 replies

0 likes

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Superuser Contribution Sound stops and Interface becomes unresponsive Help

PlanPremiumCountry USDevicePC Desktop App/Windows StoreOperating SystemLatest Version on Windows 10 as of 10/19/18My Question or IssueSo when I start up Spotify and go to play my few songs in my main playlist it plays fine. Then sometime after the 4t...

Newbie

Plan Premium Country  US Device PC Desktop App/Windows Store Operating System Latest Version on Windows 10 as of 10/19/18 My Question or Issue So when I start up Spotify and go...

Peter

Spotify Legend

795 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Resizing the UI hides the track names

Hi,I've been a spotify user for years now.I just started using the win 10 application on a laptop. I noticed that on an artist's page with an "artist's selection widget", some window sizes cause the track names to be hidden before anything else. See ...

Casual Listener

Hi, I've been a spotify user for years now. I just started using the win 10 application on a laptop. I noticed that on an artist's page with an "artist's selection widget", some window sizes cause ...

Peter

Spotify Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is broken

PlanPremiumCountryFinlandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I enable shuffle, it will draw the same songs to the playlist queue over and over again. If I delete everything from the queue, it will draw the same songs b...

Regular

Plan Premium Country Finland Device Desktop PC Operating System Windows 10   My Question or Issue When I enable shuffle, it will draw the same songs to the playlist queue over and over...

Peter

Spotify Legend

673 Views

1 replies

1 likes

  • 673 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to Play Song from Specific Playlists or Albums

PlanPremiumCountry SingaporeDeviceLaptopOperating SystemWindows 10 My Question or Issue Hi, I am unable to play songs from a specific album/artist as shown in the screenshot. May I ask is this due to regional restrictions or a error on my spotify app...

Newbie

Plan Premium Country    Singapore Device Laptop Operating System Windows 10   My Question or Issue  Hi, I am unable to play songs from a specific album/artist as shown ...

Lousan92

Composer

557 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution songs removed from favourites still play

PlanFreeCountryCanada DevicepcOperating SystemWindows 8.1 My Question or IssueI play music mostly from my Favourites list, however I have noticed that when I deselect a song, and it no longer appears on the favourites list, it still plays. After some...

Casual Listener

  Plan Free Country Canada  Device pc Operating System Windows 8.1   My Question or Issue I play music mostly from my Favourites list, however I have noticed that when I des...

Peter

Spotify Legend

1050 Views

3 replies

0 likes

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Solved!!Superuser Contribution Account and Email inconsistencies

So I tried to change my email used on my spotify account to my second email but it says that the email is in use. So, I tried to sign in to the 'account' on the second email using every password I could think of but it doesnt work. I then tried to re...

Visitor

So I tried to change my email used on my spotify account to my second email but it says that the email is in use. So, I tried to sign in to the 'account' on the second email using every password I co...

Peter

Spotify Legend

838 Views

1 replies

0 likes

Account
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Superuser Contribution Filter full albums saved when browsing Your Library

When I browse Albums (in Your Library) I expect to only see the full albums I've saved, not the albums related to every single song I've saved individually. Having to browse thousands of albums that I don't recognize makes this an impossible task ins...

Casual Listener

When I browse Albums (in Your Library) I expect to only see the full albums I've saved, not the albums related to every single song I've saved individually. Having to browse thousands of al...

Peter

Spotify Legend

752 Views

1 replies

0 likes

album
Albums
Browse
filter
singles
Your Library
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Superuser Contribution Friend Feed not updating correctly

PlanPremiumCountryUnited States DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows My Question or Issue My Friend Activity bar is not updating at a regular pace. I have read other posts saying it should be fixed, but mine is not.

Newbie

Plan Premium Country United States   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows   My Question or Issue   My Friend Activity bar is not upd...

Peter

Spotify Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updates to saving 'Favorite Songs'

Hello Everyone, So something that i find rather annoying with spotify is that when you save an album to your library all songs go straight into 'favorite songs', this is frustrating as a favorites list should only have a few of your top songs in ther...

Newbie

  Hello Everyone,   So something that i find rather annoying with spotify is that when you save an album to your library all songs go straight into 'favorite songs', this is frustrating ...

Peter

Spotify Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Sort list of playlists alphabetically

My Question or IssuePlaylists seem to be added in an arbitrary order to the library, meaning once we have more than a dozen or so playlists (quite likely if like me you have been using Spotify for years) it becomes difficult and annoying to locate a ...

Newbie

My Question or Issue Playlists seem to be added in an arbitrary order to the library, meaning once we have more than a dozen or so playlists (quite likely if like me you have been using Spotify for ...

320 Views

0 replies

3 likes

  • 320 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify (Google "Bug")

PlanFreeCountryUnited StatesDeviceWindows (Chrome)Operating SystemWindows 10 My Question or IssueI found a bit of a strange "bug" when searching "spotify login" on Google.com. After a search for that query, underneath the listing for Spotify.com is t...

Newbie

Plan Free Country United States Device Windows (Chrome) Operating System Windows 10   My Question or Issue I found a bit of a strange "bug" when searching "spotify login" on Google.com...

Peter

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes