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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81121 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776269 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18127 Views

19 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

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Shazzam and Spofify no longer partners??

I recently matched a song with my Shazzam app. A note then popped up stating that Shazzam was moving to apple, and provided an option to move or delete my Shazzam account. Does this mean that soon, I will not be able to synch my shazzam tracks to Spo...

Newbie

I recently matched a song with my Shazzam app. A note then popped up stating that Shazzam was moving to apple, and provided an option to move or delete my Shazzam account.   Does this mean tha...

482 Views

0 replies

1 likes

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Android Local Files greyed out

PlanPremiumCountry DeviceSamsung S8+Operating SystemNougatMy Question or Issue I've put songs from my PC onto my playlist and I've done everything i can to get them to sync to my android but nothing works. they are just greyed out on my phone, they w...

Visitor

Plan Premium Country   Device Samsung S8+ Operating System Nougat My Question or Issue  I've put songs from my PC onto my playlist and I've done everything i can to get them to syn...

486 Views

0 replies

0 likes

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Solved!! Importing iTunes playlists?

I use iTunes to manage my music library, but I import my playlists into Spotify to listen from there. I've been doing this fine for quite a while. This week however, when I added new music to iTunes and tried to import the new playlists, the option w...

Regular

I use iTunes to manage my music library, but I import my playlists into Spotify to listen from there. I've been doing this fine for quite a while. This week however, when I added new music to iTunes ...

raspberrychucks

Newbie

64293 Views

30 replies

5 likes

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  • 30 replies
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[Playlists] Sorting Options for List of Playlists

PlanFamilyCountry ArgentinaDevicePC, Cellphone, ChromecastOperating System Windows 7, Android My Question or IssueTengo una playlist, la ordeno alfabeticamente por título en la pc (en Android no puedo hacerlo o no encuentro el modo), le doy play desd...

Regular

Plan Family Country  Argentina Device PC, Cellphone, Chromecast Operating System  Windows 7, Android   My Question or Issue Tengo una playlist, la ordeno alfabeticamente...

391 Views

0 replies

0 likes

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Solved!! Why is it no longer possible to sort by clicking a headline after a search?

PlanPremium(Family)Country SwedenDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or IssueBefore the most recent update it was possible to sort search results by clicking the headlines. What i really want is to be able to search for the m...

Casual Listener

Plan Premium(Family) Country  Sweden Device Samsung Galaxy 8 Operating System Windows 10   My Question or Issue Before the most recent update it was possible to sort search result...

Jorzy

Casual Listener

1168 Views

2 replies

2 likes

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Issue with following artists

- PlanPremium- CountryBrazil- DeviceSony Xperia XA - Android 7.0- Operating SystemDell - Windows 10 - IssueWhen I follow or unfollow an artist using the computer, the change is only applied afer closing the app to open again. When I unfollow, on the ...

Newbie

- Plan Premium - Country Brazil - Device Sony Xperia XA - Android 7.0 - Operating System Dell - Windows 10   - Issue When I follow or unfollow an artist using the computer, the change ...

411 Views

0 replies

0 likes

artists
Windows 10
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Saying I'm Offline Constantly

I use a free plan, mainly because I listen to Spotify casually. I used to use it a while ago on my Samsung tablet, and I never had trouble with it. I downloaded it on my Windows 10 computer a couple of weeks ago. It was working fine for a while. Then...

Casual Listener

I use a free plan, mainly because I listen to Spotify casually. I used to use it a while ago on my Samsung tablet, and I never had trouble with it.   I downloaded it on my Windows 10 computer ...

Sebasty

Community Legend

548 Views

3 replies

0 likes

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Superuser Contribution Friend Feed not updating correctly

PlanPremiumOperating SystemWindows My Question or Issue Not really a serious bug, but if you're listening to artist A (let's say beethoven) and then queue up a song (let's say i'm blue (da ba dee)) by artist B (eiffel65), it'll show up in your friend...

Casual Listener

Plan Premium Operating System Windows   My Question or Issue  Not really a serious bug, but if you're listening to artist A (let's say beethoven) and then queue up a song (let's say i...

Guido

Spotify Legend

384 Views

1 replies

2 likes

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  • 1 replies
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Superuser Contribution PSY - Gentleman

win7 psy gentleman dont opening but another all musics opening

Visitor

win7 psy gentleman dont opening but another all musics opening

Guido

Spotify Legend

2488 Views

1 replies

0 likes

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[Windows] Universal App for Windows 10 (UWP)

PlanPremiumCountry USADeviceDesktop PCOperating SystemWindows 10 My Question When I click the icon to open Spotify, it immediately begins an update, but it gets hung up and never finishes. Rebooting doesn’t help.

Casual Listener

Plan Premium Country  USA Device Desktop PC Operating System Windows 10   My Question  When I click the icon to open Spotify, it immediately begins an update, but it gets hun...

Soundofus

Community Legend

1020 Views

1 replies

0 likes

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Solved!!Superuser Contribution Where is Autoplay?

Hi, i recently noticed that my playlists keep repeating themselves once they have reached their last songs. Usually Spotify just continued playing similar music which I really liked. I am using the desktop App on my PC and the "AutoPlay" feature in t...

Regular

  Hi,   i recently noticed that my playlists keep repeating themselves once they have reached their last songs.  Usually Spotify just continued playing similar music which I really ...

KilnTyme

Newbie

15979 Views

20 replies

13 likes

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  • 20 replies
  • 13 likes

Spotify kills my audio device

I'm on Win 10 and my audio device is an M-Audio ProjectMix. I have Spotify premium. My problem is that every time I use Spotify I get to play about one playlist then when I try to play another playlist my audio device has died. The only way to revive...

Casual Listener

  I'm on Win 10 and my audio device is an M-Audio ProjectMix. I have Spotify premium. My problem is that every time I use Spotify I get to play about one playlist then when I try to play a...

Sebasty

Community Legend

2118 Views

1 replies

0 likes

audio interface crash
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Found bad sound in the song

PlanPremiumCountry ThailandDevicePCOperating SystemWindows 10 My Question or IssueI found this song sound so much terrible spotify:track:5p5QD9FFUGe2cGWH6tVssdEven youtube is betterhttps://www.youtube.com/watch?v=p5-FfIEXfSY Can I report to spotify f...

Newbie

Plan Premium Country  Thailand Device PC Operating System Windows 10   My Question or Issue I found this song sound so much terrible  spotify:track:5p5QD9FFUGe2cGWH6tVssd E...

Sebasty

Community Legend

461 Views

1 replies

0 likes

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  • 1 replies
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Spotify web não abre

Olá. Eu tento acessar o spotify web mas ele simplesmente não abre. Já abri ele pelo notebook para ver se acontecia a mesma coisa mas lá ele carregou normalmente. Aqui no chrome eu não consigo abrir, fica uma tela preta e não carrega nada. Já reloguei...

Casual Listener

  Olá. Eu tento acessar o spotify web mas ele simplesmente não abre. Já abri ele pelo notebook para ver se acontecia a mesma coisa mas lá ele carregou normalmente. Aqui no chrome eu não consigo...

1460 Views

0 replies

3 likes

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Daily mix mising from android app.

PlanFree/Premium My Question or Issue Hello.Yesterday my app was working just fine but today when I try to play some musix all my daily mix were gonne and i have nothing but black screen under 'home' button. I'll attach a screenshot as well. I have t...

Newbie

Plan Free/Premium   My Question or Issue  Hello. Yesterday my app was working just fine but today when I try to play some musix all my daily mix were gonne and i have nothing but black...

344 Views

0 replies

1 likes

  • 344 Views
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  • 1 likes

Phantom devices interrupting playback or playing without authorisation

PlanPremiumCountryPolandDeviceLaptop, PC, Android phone (HTC One M9 PCE)Operating SystemWindows 7, Windows 8.1, Android My Question or IssueFor the last couple weeks I have been having this problem: some random playlists including dance music (that I...

Regular

Plan Premium Country Poland Device Laptop, PC, Android phone (HTC One M9 PCE) Operating System Windows 7, Windows 8.1, Android   My Question or Issue For the last couple weeks I have b...

emperor_krk

Regular

1048 Views

4 replies

0 likes

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  • 4 replies
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Rush 10+ minutes greyed out on PC, but still playable on Android

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 7 My Question or Issue I've notice that Rush songs with more than 10 minutes are not playing on my computer. The other musics are still playable. This only happens on this device. If I try to pl...

Newbie

Plan Premium Country Brazil Device PC Operating System Windows 7   My Question or Issue  I've notice that Rush songs with more than 10 minutes are not playing on my computer. The ...

jedinja

Newbie

419 Views

1 replies

2 likes

  • 419 Views
  • 1 replies
  • 2 likes

Superuser Contribution Shutting down Windows without closing Spotify first resets current song

PlanPremiumDeviceDesktop PCOperating SystemWindows 10 x64 My Question or Issue Whenever I listen to songs and reboot or shutdown my PC without closing Spotify first, the current song is forgotten and reset and I may end up in a completely different p...

Regular

Plan Premium Device Desktop PC Operating System Windows 10 x64   My Question or Issue  Whenever I listen to songs and reboot or shutdown my PC without closing Spotify first, the cur...

s0m3guy

Regular

1684 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Recommended songs at the bottom of playlist doesn't change

PlanPremiumCountry - U.S DevicePCOperating SystemWindows 10 My Question or IssueIs there a reason that my recommended songs at the bottom of my playlist have never changed for almost a year? I have increased my playlist by about 30% in that time and ...

Newbie

Plan Premium Country - U.S   Device PC Operating System Windows 10  My Question or Issue Is there a reason that my recommended songs at the bottom of my playlist have never changed...

384 Views

0 replies

0 likes

  • 384 Views
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Solved!! Can't Play current song.

PlanPremiumCountryMalaysia Device(PC)Operating System(Windows 7) My Question or Issue My spotify is working perfectly fine on my OPPO phone. However, it's not able to work on my PC. Also, my OPPO has been off the internet grid for a week due to reaso...

Casual Listener

Plan Premium Country Malaysia  Device (PC) Operating System (Windows 7)   My Question or Issue  My spotify is working perfectly fine on my OPPO phone. However, it's not able ...

lazmanariff

Casual Listener

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes