Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
91633 Views
81 replies
27 likes

91633 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
whatintheworldisthis
Visitor
102162 Views
291 replies
22 likes

102162 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7402 Views
1 replies
6 likes

7402 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147931 Views
0 replies
26 likes
Mac
Windows

147931 Views
0 replies
26 likes

Superuser Contribution Local files wont play

PlanPremium - FamilyCountry USADeviceDesktop - Windows 10 Pro I had previously added an albulm to local files, it worked fine. Now if I try to listen to any song from that album on spotify it scrolls through each song, attempting to play it for a spl...

Blade4198
Music Fan
Plan Premium - Family Country USA Device Desktop - Windows 10 Pro I had previously added an albulm to local files, it worked fine. Now if I try to listen to any song from th...
2018-09-24 11:11:44 PM
2018-10-16 4:27:32 AM
Blade4198
Music Fan
2137 Views
10 replies
1 likes

2137 Views
10 replies
1 likes

I can not play any songs by a certain artist

PlanFreeCountry USADeviceLenovo PCOperating SystemWindows 10 My Question or Issue Spotify won't let me play any song by Hollywood Undead. This started randomly one day and I have no clue what to do, I've tried reinstalling Spotify through windows and...

Zaj1
Regular
Plan Free Country USA Device Lenovo PC Operating System Windows 10 My Question or Issue Spotify won't let me play any song by Hollywood Undead. This started randomly one ...
2018-10-16 2:48:12 AM
360 Views
0 replies
1 likes

360 Views
0 replies
1 likes

Solved!! Change date added/preserve date added when adding to library

I like to organize my music by date added and sometimes a song gets deleted by mistake or removed for other reasons and then gets decided to be brought back. Therefore an alternative to change the 'date added' would be much appreciated with helping i...

bar5
Casual Listener
I like to organize my music by date added and sometimes a song gets deleted by mistake or removed for other reasons and then gets decided to be brought back. Therefore an alternative to chang...
2018-10-13 5:01:02 AM
2018-10-15 8:52:12 PM
bar5
Casual Listener
8105 Views
2 replies
13 likes

8105 Views
2 replies
13 likes

Solved!! [WINDOWS + ANDROID] No notifications at all

PlanPremiumCountry ItalyDeviceDell Desktop + Huawei P9 plusOperating SystemWindows 10 + Android7.0 My Question or IssueHi everybody,I have no notifications icon in Windows (plese see attachment) although I have activated all the "PUSH notifications" ...

Fabio_G1979
Newbie
Plan Premium Country Italy Device Dell Desktop + Huawei P9 plus Operating System Windows 10 + Android7.0 My Question or Issue Hi everybody, I have no notifications icon in Win...
2018-10-15 8:50:10 AM
2018-10-15 4:59:16 PM
Lorenzo_NGG
Roadie
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

Email

PlanPremiumCountry Denmark My Question or IssueThe email attached to my account have been locked by my workplace, how do i change the email without accessing the actual email?

Fransk1
Casual Listener
Plan Premium Country Denmark My Question or Issue The email attached to my account have been locked by my workplace, how do i change the email without accessing the actual ...
2018-10-15 3:40:58 PM
2018-10-15 4:53:11 PM
Fransk1
Casual Listener
359 Views
2 replies
1 likes

359 Views
2 replies
1 likes

Superuser Contribution Local Files not appearing

PlanPremium DevicePCOperating SystemWindows 10 My Question or Issue As in subject: my local mp4 files are not appearing in Spotify, I already have got QuickTime installed and updated as it's been said in FAQ (or somewhere else, anyway it was official...

Ksorek
Casual Listener
Plan Premium Device PC Operating System Windows 10 My Question or Issue As in subject: my local mp4 files are not appearing in Spotify, I already have got QuickTime insta...
2018-10-07 6:54:09 PM
2018-10-15 12:46:09 PM
Ksorek
Casual Listener
3066 Views
5 replies
0 likes

3066 Views
5 replies
0 likes

Quicker way to add individual songs to a playlist?

PlanPremium DeviceDesktop, Windows 10 My Question or Issue I want to add a bunch of songs to the same playlist. These are always single songs, so I can't just drag and drop multiple songs into the playlist I want. Is there a shortcut of some sort bec...

Alex512
Newbie
Plan Premium Device Desktop, Windows 10 My Question or Issue I want to add a bunch of songs to the same playlist. These are always single songs, so I can't just drag and dr...
2018-10-13 12:14:03 AM
2018-10-15 6:43:22 AM
DennyEMufc
Roadie
1970 Views
2 replies
0 likes

1970 Views
2 replies
0 likes

Spotify doesn't play any sound at all

Plan: FreeCountry: USA Device: Lenovo G50-80 laptopOperating System: Windows 10 Home I'm not sure what caused/changed before this happened, although it might have been an automated update.Spotify doesn't play any sound at all. I've tried speakers, bl...

MaximusMidnight
Casual Listener
Plan: Free Country: USA Device: Lenovo G50-80 laptop Operating System: Windows 10 Home I'm not sure what caused/changed before this happened, although it might have been an automa...
2018-10-14 12:32:15 AM
2018-10-15 5:47:06 AM
MaximusMidnight
Casual Listener
418 Views
2 replies
0 likes

418 Views
2 replies
0 likes

YOUR LIBRARY's Albums includes singles

DeviceMotorola G5 Plus, Samsung s9 laptopOperating SystemAndroid nougat, Windows 10 My Question or Issue On pc singles show up in YOUR LIBRARY's Albums, even when I click 'Saved Albums Only'. I don't want to see them. This is not so in android app. P...

jooji-san
Casual Listener
Device Motorola G5 Plus, Samsung s9 laptop Operating System Android nougat, Windows 10 My Question or Issue On pc singles show up in YOUR LIBRARY's Albums, even when I click 'Saved...
2018-10-14 7:36:50 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Superuser Contribution This year, why must I log in each time i start spotify?

Recently, as in some time in the last 4 months, Spotify requests me to login each time i start the program. This is no good, as i move from place to place and dont have internet access. Im in the remote jungle. It wasnt always like this, is this an i...

Rebuilder86
Regular
Recently, as in some time in the last 4 months, Spotify requests me to login each time i start the program. This is no good, as i move from place to place and dont have internet access. Im in the rem...
2018-10-08 8:01:05 AM
2018-10-14 9:58:55 AM
Jemi
Spotify Legend
1259 Views
6 replies
0 likes

1259 Views
6 replies
0 likes

Superuser Contribution Wrong song playing on Windows 10 Spotify

I noticed yesterday one song in my library when played on Windows desktop Spotify ends up playing another song from my library. This happens in any of my playlists for this song and even if I search for the song and play it from the artists page. I h...

BC66
Casual Listener
I noticed yesterday one song in my library when played on Windows desktop Spotify ends up playing another song from my library. This happens in any of my playlists for this song and even if I search ...
2018-10-08 10:32:52 PM
2018-10-14 9:31:51 AM
Jemi
Spotify Legend
843 Views
3 replies
0 likes

843 Views
3 replies
0 likes

Superuser Contribution Songs appearing greyed out, but are playable.

PlanPremiumCountry CanadaDevice(Desktop) Operating System (Windows 10) My Question or IssueI've noticed that on my desktop random songs are greyed out in offline mode like that cannot be played in Canada. However, whenever I go online they play fine....

Kunii
Casual Listener
Plan Premium Country Canada Device (Desktop) Operating System (Windows 10) My Question or Issue I've noticed that on my desktop random songs are greyed out in...
2018-10-08 10:44:26 PM
2018-10-14 8:36:10 AM
Jemi
Spotify Legend
894 Views
3 replies
0 likes

894 Views
3 replies
0 likes

Not Available

On the Spotify desktop app, it doesn't show the Daily Mix, Recommended or Discover Weekly playlist. It also says ''Daily Mix not available offline.'' What does that mean?

Void2
Casual Listener
On the Spotify desktop app, it doesn't show the Daily Mix, Recommended or Discover Weekly playlist. It also says ''Daily Mix not available offline.'' What does that mean?
2018-10-11 3:50:58 AM
2018-10-14 7:46:42 AM
Loxer
Community Legend
355 Views
4 replies
0 likes

355 Views
4 replies
0 likes

I want to open spotify, but it stays in that circle and does not open the program

PlanPremiumCountry BolviaDevice(Lenovo 80KY)Operating System(Windows 10) My Question or Issue Recently I downloaded the program spotify for PC, it turns out that it does not open, try other versions and nothing does not want to open the program, my o...

Pixshoot
Casual Listener
Plan Premium Country Bolvia Device (Lenovo 80KY) Operating System (Windows 10) My Question or Issue Recently I downloaded the program spotify for PC, it turns out that it...
2018-10-13 9:00:04 PM
2018-10-14 2:03:43 AM
Pixshoot
Casual Listener
393 Views
2 replies
0 likes

393 Views
2 replies
0 likes

Playlists missing from Windows app, but show in Android

PlanPremium FamilyCountry USA DeviceDell PC ~2016 vintageOperating SystemWindows 10 My Question or IssueI have a lot of playlists. I organize them into folders, and subfolders, and sub-sub-folders, alphabetically. e.g. "ABC" --> "A" --> "AC/DC" --> "...

alg2
Casual Listener
Plan Premium Family Country USA Device Dell PC ~2016 vintage Operating System Windows 10 My Question or Issue I have a lot of playlists. I organize them into folder...
2018-10-13 4:36:38 PM
235 Views
0 replies
0 likes

235 Views
0 replies
0 likes

Scrollbar problem

Hi, when i listen an track in browser on Spotify, the scrollbar appears and disappears, it can be seen in video https://streamable.com/rzwf2 does anyone know how to fix it?

DaniStefan666
Regular
Hi, when i listen an track in browser on Spotify, the scrollbar appears and disappears, it can be seen in video https://streamable.com/rzwf2 does anyone know how to fix it?
2018-10-07 11:33:47 AM
2018-10-13 7:19:45 AM
DaniStefan666
Regular
418 Views
4 replies
0 likes

418 Views
4 replies
0 likes

Spotify Stops Randomly

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo Windows Operating SystemWindows 10 (Version 1709, OS build 16299.665)My Question or IssueI listen to Spotify on my PC at work. I have noticed that when I place my Note 8 on...

Nutmegsven77
Newbie
Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Android Oreo Windows Operating System Windows 10 (Version 1709, OS build 16299.665) My Question or Is...
2018-10-11 9:07:18 PM
2018-10-12 10:30:17 PM
Sebasty
Community Legend
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Plays song even when it's been removed from the playlist

Hi, I have created a playlist that me and my colleagues play at the office, list list get added to and also a few removals since everyone need to like the music. The problem is that it keeps playing songs even after they have been removed from the pl...

Calina
Regular
Hi, I have created a playlist that me and my colleagues play at the office, list list get added to and also a few removals since everyone need to like the music. The problem is that it keeps playing ...
2018-10-12 11:07:22 AM
2018-10-12 10:17:09 PM
Sebasty
Community Legend
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Daily Mix present on mobile, present but empty on web, not present at all on desktop

PlanFreeCountryUSDeviceDell XPS 15 9560, moto x4Operating SystemWindows 10 (running from installed application, not UWP/Windows store app), Android 8.1.0 My Question or IssueDaily Mixes have appeared on my phone ever since I got my account, even befo...

a52
Regular
Plan Free Country US Device Dell XPS 15 9560, moto x4 Operating System Windows 10 (running from installed application, not UWP/Windows store app), Android 8.1.0 My Question or Issue ...
2018-10-04 12:50:35 AM
2018-10-12 9:59:31 PM
Sebasty
Community Legend
654 Views
6 replies
1 likes

654 Views
6 replies
1 likes

Can't play local files they're "unavailable"

PlanFree/PremiumCountry New ZealandDeviceDesktopOperating SystemWindows 10 My Question or Issue My local files suddenly can't be played anymore. It keeps telling me to import it when I already have. and the location hasn't been changed.

DoomProGamer
Regular
Plan Free/Premium Country New Zealand Device Desktop Operating System Windows 10 My Question or Issue My local files suddenly can't be played anymore. It keeps telling me...
2018-10-12 5:14:09 AM
2018-10-12 7:32:48 PM
comic_sans
Regular
388 Views
2 replies
1 likes

388 Views
2 replies
1 likes

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