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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84183 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798491 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24562 Views

26 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

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Can't view info, play songs or save songs from certain artists

PlanPremiumCountry UKDeviceOnePlus X + Windows 10 PCMy Question or Issue This is happening on both my android phone and my pc. I can't view the info tab, nor can I save songs, or play songs from Kero Kero Bonito. I've tried using a VPN to get around ...

Casual Listener

  Plan Premium Country  UK Device OnePlus X + Windows 10 PC My Question or Issue  This is happening on both my android phone and my pc. I can't view the info tab, nor can I sav...

303 Views

0 replies

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Import local files (artists/albums) to spotify library

Hi,I want to import my local files into my spotify account. I saw that I can add local folders as a source on spotify, and possibly create a playlist, however I have too many files to fit in a single playlist.What I would like to do is to add my loca...

Newbie

  Hi, I want to import my local files into my spotify account. I saw that I can add local folders as a source on spotify, and possibly create a playlist, however I have too many files to fit i...

577 Views

0 replies

0 likes

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Superuser Contribution Cant log in - Error 51

My Spotify stated to only play offline a few days ago. I logged out and tried to log back in and I got an error code 51. Firewall is not blocking access and I have reinstalled. Any help PLEASE!!!!PlanPremiumCountry United StatesDeviceDell LaptopOpera...

Newbie

My Spotify stated to only play offline a few days ago. I logged out and tried to log back in and I got an error code 51. Firewall is not blocking access and I have reinstalled. Any help PLEASE!!!! P...

11137545485

Newbie

3312 Views

2 replies

0 likes

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Playlist randomingly playing one song that isnt in it

PlanPremiumCountryAustraliaDevicePixel 2 and DesktopOperating SystemAndroid Pie and Windows 10My Question or Issue Every so often when listing to one of my playlists it will play "Storm by Polyphia" which is not in the playlist. I have tried to add a...

Newbie

Plan Premium Country Australia Device Pixel 2 and Desktop Operating System Android Pie and Windows 10 My Question or Issue  Every so often when listing to one of my playlists it will pl...

196 Views

0 replies

0 likes

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Spotify can't find dbghelp.dll

When I try to start Spotify there's an Error stating "cannot find 'dbghelp.dll'. Please, re-install this application." I've tried it multiple times, tried older versions and also tried to put the file in myself, nothing worked. I use Windows 10 but t...

Newbie

    When I try to start Spotify there's an Error stating "cannot find 'dbghelp.dll'. Please, re-install this application."  I've tried it multiple times, tried older versions and al...

user-removed

Not applicable

897 Views

1 replies

0 likes

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Lokale Dateien laden nicht auf das Handy

Falls jemand sich noch die Zähne an den lokalen Dateien ausgebissen hat, hier vielleicht die Lösung:Erst das Problem:Die lokalen Datein sind zwar auf dem Rechner und auch in Spotify gespeichert, lassen sich aber nicht auf das Handy laden. Alles ander...

Newbie

Falls jemand sich noch die Zähne an den lokalen Dateien ausgebissen hat, hier vielleicht die Lösung: Erst das Problem: Die lokalen Datein sind zwar auf dem Rechner und auch in Spotify gespeichert, ...

3804 Views

0 replies

1 likes

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Solved!!Superuser Contribution Add to queue not working on desktop

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue I'm not able to queue new songs for play. I'll right click to add to queue and Spotify will ignore my selection and go on playing whatever it had already queu...

Casual Listener

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue  I'm not able to queue new songs for play. I'll right click to add to queue an...

Rjcal

Casual Listener

15713 Views

53 replies

16 likes

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[Desktop] No Album Pictures

PlanFreeCountry- USA Device- Windows 8.1 LaptopOperating System My Question or Issue I updated to 1.0.93 and I notice in the very bottom left hand corner where the song information is, I no longer have a picture of the album the song appears on. I am...

Regular

Plan Free Country- USA   Device- Windows 8.1 Laptop Operating System   My Question or Issue  I updated to 1.0.93 and I notice in the very bottom left hand corner where the song...

350 Views

0 replies

1 likes

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Shazzam and Spofify no longer partners??

I recently matched a song with my Shazzam app. A note then popped up stating that Shazzam was moving to apple, and provided an option to move or delete my Shazzam account. Does this mean that soon, I will not be able to synch my shazzam tracks to Spo...

Newbie

I recently matched a song with my Shazzam app. A note then popped up stating that Shazzam was moving to apple, and provided an option to move or delete my Shazzam account.   Does this mean tha...

489 Views

0 replies

1 likes

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Android Local Files greyed out

PlanPremiumCountry DeviceSamsung S8+Operating SystemNougatMy Question or Issue I've put songs from my PC onto my playlist and I've done everything i can to get them to sync to my android but nothing works. they are just greyed out on my phone, they w...

Visitor

Plan Premium Country   Device Samsung S8+ Operating System Nougat My Question or Issue  I've put songs from my PC onto my playlist and I've done everything i can to get them to syn...

494 Views

0 replies

0 likes

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Solved!! Importing iTunes playlists?

I use iTunes to manage my music library, but I import my playlists into Spotify to listen from there. I've been doing this fine for quite a while. This week however, when I added new music to iTunes and tried to import the new playlists, the option w...

Regular

I use iTunes to manage my music library, but I import my playlists into Spotify to listen from there. I've been doing this fine for quite a while. This week however, when I added new music to iTunes ...

raspberrychucks

Newbie

65131 Views

30 replies

5 likes

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  • 30 replies
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[Playlists] Sorting Options for List of Playlists

PlanFamilyCountry ArgentinaDevicePC, Cellphone, ChromecastOperating System Windows 7, Android My Question or IssueTengo una playlist, la ordeno alfabeticamente por título en la pc (en Android no puedo hacerlo o no encuentro el modo), le doy play desd...

Regular

Plan Family Country  Argentina Device PC, Cellphone, Chromecast Operating System  Windows 7, Android   My Question or Issue Tengo una playlist, la ordeno alfabeticamente...

395 Views

0 replies

0 likes

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Solved!! Why is it no longer possible to sort by clicking a headline after a search?

PlanPremium(Family)Country SwedenDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or IssueBefore the most recent update it was possible to sort search results by clicking the headlines. What i really want is to be able to search for the m...

Casual Listener

Plan Premium(Family) Country  Sweden Device Samsung Galaxy 8 Operating System Windows 10   My Question or Issue Before the most recent update it was possible to sort search result...

Jorzy

Casual Listener

1177 Views

2 replies

2 likes

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Issue with following artists

- PlanPremium- CountryBrazil- DeviceSony Xperia XA - Android 7.0- Operating SystemDell - Windows 10 - IssueWhen I follow or unfollow an artist using the computer, the change is only applied afer closing the app to open again. When I unfollow, on the ...

Newbie

- Plan Premium - Country Brazil - Device Sony Xperia XA - Android 7.0 - Operating System Dell - Windows 10   - Issue When I follow or unfollow an artist using the computer, the change ...

414 Views

0 replies

0 likes

artists
Windows 10
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Saying I'm Offline Constantly

I use a free plan, mainly because I listen to Spotify casually. I used to use it a while ago on my Samsung tablet, and I never had trouble with it. I downloaded it on my Windows 10 computer a couple of weeks ago. It was working fine for a while. Then...

Casual Listener

I use a free plan, mainly because I listen to Spotify casually. I used to use it a while ago on my Samsung tablet, and I never had trouble with it.   I downloaded it on my Windows 10 computer ...

Sebasty

Community Legend

560 Views

3 replies

0 likes

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Superuser Contribution Friend Feed not updating correctly

PlanPremiumOperating SystemWindows My Question or Issue Not really a serious bug, but if you're listening to artist A (let's say beethoven) and then queue up a song (let's say i'm blue (da ba dee)) by artist B (eiffel65), it'll show up in your friend...

Casual Listener

Plan Premium Operating System Windows   My Question or Issue  Not really a serious bug, but if you're listening to artist A (let's say beethoven) and then queue up a song (let's say i...

Guido

Spotify Legend

387 Views

1 replies

2 likes

  • 387 Views
  • 1 replies
  • 2 likes

Superuser Contribution PSY - Gentleman

win7 psy gentleman dont opening but another all musics opening

Visitor

win7 psy gentleman dont opening but another all musics opening

Guido

Spotify Legend

2490 Views

1 replies

0 likes

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[Windows] Universal App for Windows 10 (UWP)

PlanPremiumCountry USADeviceDesktop PCOperating SystemWindows 10 My Question When I click the icon to open Spotify, it immediately begins an update, but it gets hung up and never finishes. Rebooting doesn’t help.

Casual Listener

Plan Premium Country  USA Device Desktop PC Operating System Windows 10   My Question  When I click the icon to open Spotify, it immediately begins an update, but it gets hun...

Soundofus

Community Legend

1028 Views

1 replies

0 likes

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Solved!!Superuser Contribution Where is Autoplay?

Hi, i recently noticed that my playlists keep repeating themselves once they have reached their last songs. Usually Spotify just continued playing similar music which I really liked. I am using the desktop App on my PC and the "AutoPlay" feature in t...

Regular

  Hi,   i recently noticed that my playlists keep repeating themselves once they have reached their last songs.  Usually Spotify just continued playing similar music which I really ...

KilnTyme

Newbie

16088 Views

20 replies

13 likes

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  • 20 replies
  • 13 likes

Spotify kills my audio device

I'm on Win 10 and my audio device is an M-Audio ProjectMix. I have Spotify premium. My problem is that every time I use Spotify I get to play about one playlist then when I try to play another playlist my audio device has died. The only way to revive...

Casual Listener

  I'm on Win 10 and my audio device is an M-Audio ProjectMix. I have Spotify premium. My problem is that every time I use Spotify I get to play about one playlist then when I try to play a...

Sebasty

Community Legend

2135 Views

1 replies

0 likes

audio interface crash
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