Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
15942 Views
115 replies
53 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2576 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5946 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanFreeCountry ItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueSome months ago everytime I was pressing the volume buttons a popup next to the volume was appearing. Even If for some people It was annoying, I found it very useful, es...
Plan Free Country Italy Device Desktop Operating System Windows 10 My Question or Issue Some months ago everytime I was pressing the volume buttons a popup next to the volume w...
802 Views
0 replies
0 likes
Operating SystemWindows 10 My Question or Issue
Operating SystemWindows 10 My Question or Issue
Casual Listener
1062 Views
1 replies
2 likes
Forgive me if this belongs in general help. I'm not sure if this is a bug, a feature, or just stupidity on my part. At work, I've been recently using the queue to listen to music to load up albums if I have a minute or two of idle time instead of wai...
Forgive me if this belongs in general help. I'm not sure if this is a bug, a feature, or just stupidity on my part. At work, I've been recently using the queue to listen to music to load up a...
Roadie
2460 Views
2 replies
0 likes
I have the HEO app on my Iphone and when I try to stream Spotify via bluetooth it cuts out every 15mins or so and I have to reconnect.PlanPremiumCountry AustraliaDevice(iPhone 8,Operating Systemwindows My Question or Issue
I have the HEO app on my Iphone and when I try to stream Spotify via bluetooth it cuts out every 15mins or so and I have to reconnect. Plan Premium Country Australia Device (iPhone ...
Casual Listener
678 Views
2 replies
0 likes
PlanFreeCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue I can´t play songs that I have not added to my playlist from before. When I try to play these songs I have not added to my playlist frpm before, I get a picture with a blac...
Plan Free Country Sweden Device PC Operating System Windows 10 My Question or Issue I can´t play songs that I have not added to my playlist from before. When I try to pla...
685 Views
0 replies
0 likes
PlanFreeCountry TurkeyDeviceNotebookOperating SystemWindows 10 My Question or Issuewhen add some songs to a list, the not showing them and when adding again it says already added and new ones will be duplicate. even i add them as duplicates they also...
Plan Free Country Turkey Device Notebook Operating System Windows 10 My Question or Issue when add some songs to a list, the not showing them and when adding again it says alre...
589 Views
0 replies
0 likes
hey im living in israel but somehow my account is set to canada, i succses to login (via web only, but with software it dosent let me to log in) when i try to change my country settings to israel and clicking the save button, it says "We're sorry, th...
hey im living in israel but somehow my account is set to canada, i succses to login (via web only, but with software it dosent let me to log in) when i try to change my country settings to israel and...
381 Views
0 replies
0 likes
I'm having an issue with Spotify Connect today - it won't let me change playback device, which I have always been able to do before. I last played a song on one of my Echo Dots. Spotify got stubbornly stuck on that song on that device, and wouldn't a...
I'm having an issue with Spotify Connect today - it won't let me change playback device, which I have always been able to do before. I last played a song on one of my Echo Dots. Spotify...
Regular
726 Views
1 replies
0 likes
Plan PremiumCountry AustriaWindows 8.1 Desktop My Question or IssueMy song library on Spotify now includes about 1000 songs and I would like to organize them now in playlists.Why is not it possible to mark multiple songs and move them all together to...
Plan Premium Country Austria Windows 8.1 Desktop My Question or Issue My song library on Spotify now includes about 1000 songs and I would like to organize them now in playlists...
Composer
499 Views
3 replies
0 likes
I tried to solve them by updating both applications but the problem persists. What I've noticed is that the option to share in the stories of Instagram is enabled until the moment I start a session on the Instagram account, where this option disappea...
I tried to solve them by updating both applications but the problem persists. What I've noticed is that the option to share in the stories of Instagram is enabled until the moment I start a...
332 Views
0 replies
0 likes
PlanPremium Country Brazil DevicePC Operating SystemWindows 10 My Question or Issue I can't play any songs that haven't been saved to my library yet (for example, when I search for a song or click on one of the suggested playlists in the Browse scree...
Plan Premium Country Brazil Device PC Operating System Windows 10 My Question or Issue I can't play any songs that haven't been saved to my librar...
Newbie
802 Views
4 replies
2 likes
device windows 10 wont download od playlist gets to 95% done and says waiting all the time!. turned off anti virus ect. tried hot spot on phone for downloading. tried changing playlist location. but it will allow new playlists to be downloaded. help ...
device windows 10 wont download od playlist gets to 95% done and says waiting all the time!. turned off anti virus ect. tried hot spot on phone for downloading. tried changing playlist locat...
Casual Listener
442 Views
2 replies
0 likes
PlanFreeCountry DeviceDesktopOperating SystemWindows 10 My Question or Issue When Im listening to my playlist, local files will never play when they are next. They will only play if I double click on them
Plan Free Country Device Desktop Operating System Windows 10 My Question or Issue When Im listening to my playlist, local files will never play when they are next. They ...
Regular
445 Views
1 replies
1 likes
When I'm listening to music in Spotify I always switch from music (duh)But when I restart my PC and want to continue the music I was listening to before,it just plays certain songs... For example, I was listening to London Posse for some time, but af...
When I'm listening to music in Spotify I always switch from music (duh) But when I restart my PC and want to continue the music I was listening to before, it just plays certain songs... For ex...
Spotify Legend
935 Views
5 replies
3 likes
Updated the desktop client. All downloaded songs disappeared and had to download them again.PlanPremiumDeviceAsus VivoBookOperating SystemWindows 10 My Question or Issue
Updated the desktop client. All downloaded songs disappeared and had to download them again. Plan Premium Device Asus VivoBook Operating System Windows 10 My Question or Issue
351 Views
0 replies
0 likes
Firstly, I have a large playlist of almost 150hrs of music and I've noticed these issues with only this large playlist. Sometimes when I have used my mouse scroll for a while I suddenly can no longer use my mouse scroll until I scroll slightly using ...
Firstly, I have a large playlist of almost 150hrs of music and I've noticed these issues with only this large playlist. Sometimes when I have used my mouse scroll for a while I suddenly can ...
1680 Views
0 replies
5 likes
I'm using the desktop app, not the Windows 10 store version. Some songs/albums work as they should when I play them, but most of the time when I try to play a song it won't even begin. The scroll wheel remains at 0 and there isn't even an album cover...
I'm using the desktop app, not the Windows 10 store version. Some songs/albums work as they should when I play them, but most of the time when I try to play a song it won't even begin. The scroll whe...
Casual Listener
1164 Views
3 replies
5 likes
PlanPremiumCountry Operating SystemWindows 10 My Question or Issue As the title says for some reason I don't have a autoplay option in the settings.version. 1.0.89.313.g34a58dea
Plan Premium Country Operating System Windows 10 My Question or Issue As the title says for some reason I don't have a autoplay option in the settings. ve...
Casual Listener
3544 Views
7 replies
0 likes
PlanPremiumCountryNorway DeviceLaptopOperating SystemWindows 10 My Question or Issue All of a sudden, whenever I try to play a song, it changes to an unwanted song within seconds. At first it was the same song, after a while it varies - but all of th...
Plan Premium Country Norway Device Laptop Operating System Windows 10 My Question or Issue All of a sudden, whenever I try to play a song, it changes to an unwanted son...
Community Legend
542 Views
1 replies
0 likes
