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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2185 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152088 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140697 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11354 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Solved!! No sound when playing local files

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue Whenever I try to play a local file spotify seems to play it as normal (progress bar moves) however no sound is output to any device connected. Streamed songs are outpu...

Casual Listener

Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue  Whenever I try to play a local file spotify seems to play it as normal (progress b...

holzblock

Casual Listener

6728 Views

1 replies

0 likes

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App Location in Computer

PlanPremiumCountry CanadaDeviceComputerOperating SystemWindows 10 My Question or Issue I just want to know where the Spotify app is on my computer. Can't find it, can't put it on the desktop. It is in the Start Menu, but it will not show File Locatio...

Newbie

Plan Premium Country  Canada Device Computer Operating System Windows 10   My Question or Issue  I just want to know where the Spotify app is on my computer. Can't find it, c...

Loxer

Community Legend

55718 Views

1 replies

4 likes

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Spotify not now playing any music

PlanFree/Country uk Device LENOVO laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify was working but alll of a sudden it is coming up with " This song is not aVAILAble. If you have the file on your computer y...

Newbie

Plan Free/ Country uk   Device  LENOVO laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spotify was working but alll of a sudden...

Billy-J

Spotify Star

845 Views

1 replies

0 likes

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Superuser Contribution Looped playback between sessions (Spotify don't remember when I left off)

PlanPremiumOperating SystemWindows 10 My Question or IssueI am here as @osornios told me. I didn't find any simmilar question so I'm starting new topic. I've noticed that, when I shut down system without prior closing manually manually closing Spotif...

Music Fan

Plan Premium Operating System Windows 10  My Question or Issue I am here as @osornios told me. I didn't find any simmilar question so I'm starting new topic.  I've noticed that, when ...

arbardon

Music Fan

1897 Views

4 replies

0 likes

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Downloaded songs in file explorer

PlanPremiumCountry Device(Acer Laptop)Operating System(Windows 10) My Question or IssueIn my file explorer when I look for music all i see is 00, 0b, 0c etc. I want to export for whatever reason but there isn't any music there.

Newbie

Plan Premium Country   Device (Acer Laptop) Operating System (Windows 10)   My Question or Issue In my file explorer when I look for music all i see is 00, 0b, 0c etc. I want to e...

Loxer

Community Legend

2720 Views

1 replies

0 likes

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PC app not syncing music library

It happens to me quite often that I add new songs to my music library using my phone, and then when I open the PC app those songs are missing (app is not synchronizing correctly). Even though that when I open the browser version, I see those songs, t...

Casual Listener

It happens to me quite often that I add new songs to my music library using my phone, and then when I open the PC app those songs are missing (app is not synchronizing correctly). Even though that wh...

Loxer

Community Legend

408 Views

1 replies

0 likes

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Superuser Contribution some music i have saved are gone ... a way to know " historical of added or remove song maybe ?

PlanPremiumCountry belgium DevicePCOperating System Windows 10 My Question or Issue hi here , sorry my english is not perfect but here is my issue :i feel like spotify or my girldfriend who use also my account have loose some of my saved music... let...

Regular

  Plan Premium Country belgium  Device PC Operating System  Windows 10   My Question or Issue   hi here , sorry my english is not perfect but here is my issue : ...

Katerina

Spotify Legend

409 Views

1 replies

0 likes

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Superuser Contribution i have a playlist called Windows Media Player but i cant listen to or download any of the 300 + song

There is a Playlist called Windows Media Player that has 300+ songs on it i cant listen to or downloadPlanPremiumCountry United StatesDeviceLG Stylo 3Operating andriodMy Question or Issue how do i listen to these songs or redownload them?

Newbie

There is a Playlist called  Windows Media Player that has 300+ songs on it i cant listen to or download Plan Premium Country  United States Device LG Stylo 3 Operating  andriod...

Katerina

Spotify Legend

424 Views

1 replies

0 likes

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[Your Music] Make 'Your Music' offline on Desktop

PlanPremiumCountry: usa DeviceWindows 10 desktopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is there a way to make a playlist offline on the spotify windows 10 desktop client? I was able to download a playlist on the ...

Newbie

Plan Premium Country: usa   Device Windows 10 desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Is there a way to make a playlist ...

Loxer

Community Legend

473 Views

1 replies

0 likes

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Superuser Contribution ERROR: Can't Post Playlist

Has anyone got this error before? It won't let me submit without pasting the link, but won't accept the link for some reason...? Please help if you can! From the screenshot below you can see it's clearly a Spotify link:

Gig Goer

Has anyone got this error before? It won't let me submit without pasting the link, but won't accept the link for some reason...?   Please help if you can! 🙂    From the screenshot...

Katerina

Spotify Legend

1354 Views

8 replies

0 likes

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Superuser Contribution Playlist different on computer and phone

PlanPremiumCountry NorwayDeviceiPhone 8 and Windows My Question or IssueHello! When I change my playlists in spotify on my computer, the changes dont occur on my phone - and opposite. SO, when i go to any of my playlists (or other persons playlists t...

Newbie

Plan Premium Country  Norway Device iPhone 8 and Windows  My Question or Issue Hello! When I change my playlists in spotify on my computer, the changes dont occur on my phone - and o...

Ivelina

Moderator

16152 Views

13 replies

0 likes

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Superuser Contribution WIN10 Laptop Spotify shows offline

PlanPremiumCountry AustraliaDeviceDell LaptopOperating SystemWIN10 My Question or Issue I am using Spotify on Win10 Laptop. Spotify shows offline when i am online. I tried re-installng, restarting, and checking the offline/online option. None of that...

Newbie

  Plan Premium Country  Australia Device Dell Laptop Operating System WIN10   My Question or Issue  I am using Spotify on Win10 Laptop. Spotify shows offline when i am ...

Jemi

Spotify Legend

350 Views

1 replies

0 likes

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Superuser Contribution My Spotify is skipping tracks

I have a Windows 7 laptop and my Spotify keeps skipping tracks. I think it has to do with my headphones, (apple earbuds not the airpods) but I don't have another pair to try it on. If anybody could solve and tell me what steps to take, that would be ...

Newbie

I have a Windows 7 laptop and my Spotify keeps skipping tracks. I think it has to do with my headphones, (apple earbuds not the airpods) but I don't have another pair to try it on. If anybody could s...

Katerina

Spotify Legend

562 Views

1 replies

0 likes

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Superuser Contribution Play all tracks from folder

PlanPremiumCountry SwedenDevicePC and AndroidOperating SystemWindows 10 and Android My Question or Issue Hi, Recently you have removed the ability to play all tracks from a folder of two levels. I have a folder that contained subfolders that had trac...

Music Fan

Plan Premium Country  Sweden Device PC and Android Operating System Windows 10 and Android   My Question or Issue  Hi,   Recently you have removed the ability to play ...

Hugol0l

Music Fan

1577 Views

10 replies

3 likes

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Error when starting Spotify on PC.

PlanPremium DeviceCustom PCOperating System(Windows 10 Home) My Question or Issue Every time I try to launch Spotify on my desktop I get this error messageI've tried uninstalling, reinstalling (through the windows store and the traditional way from t...

Newbie

Plan Premium   Device Custom PC Operating System (Windows 10 Home)   My Question or Issue  Every time I try to launch Spotify on my desktop I get this error message I've tr...

Loxer

Community Legend

765 Views

1 replies

0 likes

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Superuser Contribution Windows 10 don't go on screen saver with spotify app!

When Spotify app run, Win 10 never go to the screen saver.I have to close the app manually. Any suggestion? Thx PlanPremiumBelgiumCountry DevicePCOperating SystemWin 10 (no creator update : the one before :=)

Casual Listener

When Spotify app run, Win 10 never go to the screen saver. I have to close the app manually.   Any suggestion?   Thx   Plan Premium BelgiumCountry   Device PC Operati...

Greenman1279

Newbie

1024 Views

2 replies

0 likes

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Superuser Contribution folders containing many playlists won´t start playing and showing contents :(

Hello dear community , for like 3 months i haven´t been using my spotify premium.Now that i´m back since yesterday, i sometimes (especially after starting spotify for the first time after turning on my laptop for example) can´t play a playlist folder...

Casual Listener

Hello dear community 🙂 ,   for like 3 months i haven´t been using my spotify premium. Now that i´m back since yesterday, i sometimes (especially after starting spotify for the first time aft...

Katerina

Spotify Legend

909 Views

3 replies

1 likes

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  • 1 likes

Shuffle is disabled when I select a song from the playlist

PlanPremiumCountry NLDeviceLaptopOperating SystemWindows 10My Question or IssueWhen I click on a song in my playlist, then the shuffle option is canceled. I would like to continue to listen to the rest of the playlist on shuffle,

Roadie

Plan Premium Country  NL Device Laptop Operating System Windows 10 My Question or Issue When I click on a song in my playlist, then the shuffle option is canceled. I would like to conti...

IguanaSetup

Community Legend

1111 Views

5 replies

0 likes

bug
itsucks
Win10
Windows 10
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Desktop App keeps going back to Local Files

PlanFreeCountry USDevicePCOperating System Windows 10 My Question or Issue The app keeps going back to my local files. Which is very frustrating. I keep trying to listen to a relaxing music playlist, it plays one song, then it jumps to a random song ...

Casual Listener

  Plan Free Country  US Device PC Operating System  Windows 10   My Question or Issue  The app keeps going back to my local files. Which is very frustrating. I kee...

Loxer

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes