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Can't login- firewall

Can't login- firewall

I have been having basically the same problem as this guy:

 

https://community.spotify.com/t5/Desktop-Mac/Suddenly-I-can-t-log-in-to-spotify-because-of-a-quot-fi...

 

No solution is seen there however.

 

Basically I cannot login to spotify all of a sudden. The reason it gives is a firewall....however I've changed nothing with firewalls.

 

This happens on both of my home computers (windows 10) on two seperate networks and at work on a completely different network with a mac.

 

Web spotify works fine.
I just cannot login whether via facebook or my username and password to the app.

 

Any idea how to fix this?

 

Reply
1 Reply

Hey @josquius.

 

Thanks for reaching out on the Community! We'll be glad to help you out 🙂


First, I know this sounds obvious, but would you mind performing a clean reinstall by following the steps outlined here? This can solve many common problems that our users experience.

 

Just to confirm, are you currently using a proxy? If so, head to the Spotify Settings > Show Advanced Settings > Proxy, and make sure it's set to "No" before trying again.

 

Also, if you are in a different country than the one your Spotify account is set to and you're using Spotify Free, try updating the country following these steps.

 

Let us know how it goes! We'll be here if you still need help with this 🙂

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