Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
93127 Views
81 replies
27 likes

93127 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
whatintheworldisthis
Visitor
103684 Views
291 replies
22 likes

103684 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7550 Views
1 replies
6 likes

7550 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148055 Views
0 replies
26 likes
Mac
Windows

148055 Views
0 replies
26 likes

Superuser Contribution No puedo escuchar en alta calidad.

Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos. Muchas gracias, espero su ayuda.

JorgeMontoya
Casual Listener
Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos. Muchas g...
2018-10-15 4:26:36 AM
2018-10-22 9:59:58 AM
Jemi
Spotify Legend
438 Views
3 replies
0 likes

438 Views
3 replies
0 likes

Solved!! Fallo actividad de amigos y radio

Hola buenas, desde hace poco mas de un mes no me carga la actividad de mis amigos y la seccion radio me da error, a alguien mas le pasa esto? Solo me pasa en la version PC.Me he puesto en contacto 2 veces ya con el soporte y no me han resuelto nada.

Halu
Casual Listener
Hola buenas, desde hace poco mas de un mes no me carga la actividad de mis amigos y la seccion radio me da error, a alguien mas le pasa esto? Solo me pasa en la version PC. Me he puesto en c...
2018-08-28 1:42:39 PM
2018-10-22 9:29:16 AM
JotaLopes
Newbie
1445 Views
4 replies
0 likes

1445 Views
4 replies
0 likes

Superuser Contribution Unwanted playlists arrive every day even after unfollowing

PlanPremiumCountry AustraliaDeviceDesktopOperating System Windows 10 My Question or Issue Unwanted playlists are arriving from the same source evey day even after unfollowing the source

frankjhussey
Casual Listener
Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue Unwanted playlists are arriving from the same source evey day even af...
2018-10-07 12:47:33 AM
2018-10-22 9:14:12 AM
Jemi
Spotify Legend
370 Views
3 replies
0 likes

370 Views
3 replies
0 likes

Spotify queda "atascado" en el tiempo

Spotify PremiumArgentinaPC, Windows 10 Tengo un problema con mi Spotify para W10, ya le hice un clean reset, y sigue sin resolverse; Cuando abro Spotify, queda como si fuese, "detenido en el tiempo", reproduciendo una canción que escuché en mi anteri...

kazzorixd
Casual Listener
Spotify Premium Argentina PC, Windows 10 Tengo un problema con mi Spotify para W10, ya le hice un clean reset, y sigue sin resolverse; Cuando abro Spotify, queda como si fuese, "detenido e...
2018-10-20 7:02:41 PM
2018-10-22 8:44:11 AM
ricardovr22
Regular
667 Views
1 replies
0 likes

667 Views
1 replies
0 likes

Superuser Contribution Local Files: Artist not clickable

PlanPremiumDevicePCOperating SystemWindows 10 I have many playlists, constisting mostly of albums and discogs. Many of these albums are also local files. Sometimes I can see a local file icon in the playlist but usually not. I meticulously tag these ...

Rollo_
Roadie
Plan Premium Device PC Operating System Windows 10 I have many playlists, constisting mostly of albums and discogs. Many of these albums are also local files. Someti...
2018-09-26 4:25:39 AM
2018-10-22 7:49:07 AM
Daisy
Spotify Legend
2842 Views
11 replies
0 likes

2842 Views
11 replies
0 likes

No Internet Connection Detected (Error Code: 4)

Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried using Spotify again the next day. Then it was back to ...

Gerrard_B
Casual Listener
Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried usi...
2018-10-14 8:30:41 AM
2018-10-22 6:40:46 AM
Gerrard_B
Casual Listener
1687 Views
3 replies
0 likes

1687 Views
3 replies
0 likes

I can't transfer ALL my MP3 from my PC to my Android device

PlanFreeCountry FRANCEDevicePC + OnePlus 6Operating SystemWin 7 + Android My Question or Issue On my PC, I can add a "local" files folder and I can play them from Spotify PCLocal filesand I can play them from Spotify PCPlayingNow, I create a playlist...

KuBi4K
Casual Listener
Plan Free Country FRANCE Device PC + OnePlus 6 Operating System Win 7 + Android My Question or Issue On my PC, I can add a "local" files folder and I ca...
2018-10-06 10:25:54 PM
2018-10-21 12:24:46 AM
Arkthur_US
Music Fan
484 Views
3 replies
0 likes

484 Views
3 replies
0 likes

Recommended USB DAC for Win10 PC

I wonder if anyone could recommend a decent DAC to connect via USB 2 to my PC running Windows 10 and Spotify Premium. I`m hoping to improve the sound quality through my Cambridge Audio Pre-amp and Paradigm Active speakers, without breaking the bank.

PhilH2
Regular
I wonder if anyone could recommend a decent DAC to connect via USB 2 to my PC running Windows 10 and Spotify Premium. I`m hoping to improve the sound quality through my Cambridge Audio Pre-amp and Pa...
2018-10-10 9:42:20 PM
2018-10-21 12:23:02 AM
PhilH2
Regular
2177 Views
2 replies
0 likes

2177 Views
2 replies
0 likes

Unable to change Offline Songs Storage folder on Win10 App

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueSince Spotify last update, I can no longer change the Offline Songs Storage folder in the Windows 10 Store App.I am able to select the folder what I want (in D:\Music...

igorjmm
Newbie
Plan Premium Country Brazil Device Desktop Operating System Windows 10 My Question or Issue Since Spotify last update, I can no longer change the Offline Songs Storage folder in...
2018-10-21 11:54:56 PM
515 Views
0 replies
5 likes

515 Views
0 replies
5 likes

Solved!! Songs play, but I hear no sound?

PlanPremiumCountry USADeviceLenovo ideapad 320Operating SystemWindows 10 My Question or Issue I am on my windows 10 pc, I tried other things that other people have suggested, but it still doesn't work, I even tried installing a new file, but still di...

thezombiekillr9
Gig Goer
Plan Premium Country USA Device Lenovo ideapad 320 Operating System Windows 10 My Question or Issue I am on my windows 10 pc, I tried other things that other people have ...
2018-10-17 12:52:17 PM
2018-10-21 3:04:48 PM
Sebasty
Community Legend
17949 Views
5 replies
1 likes

17949 Views
5 replies
1 likes

Question about local files?

I just signed up, but there are some songs I want to listen to that aren't available on Spotify. Most of these songs are Japanese and therefore foreign which is probably why they aren't available. So, I can just upload them, right? But what about cop...

OhMightyMangoes
Casual Listener
I just signed up, but there are some songs I want to listen to that aren't available on Spotify. Most of these songs are Japanese and therefore foreign which is probably why they aren't available. So...
2018-10-20 6:49:21 AM
2018-10-20 4:49:23 PM
OhMightyMangoes
Casual Listener
495 Views
2 replies
0 likes

495 Views
2 replies
0 likes

How do I find where my local files are stored?

I am trying to send a few files to my friend but cannot find where it is stored on my computer. I can no longer do the "Show in finder" option as it was removed. Any help?

jemiller999
Newbie
I am trying to send a few files to my friend but cannot find where it is stored on my computer. I can no longer do the "Show in finder" option as it was removed. Any help?
2018-10-19 11:47:12 PM
2018-10-20 11:38:46 AM
Maxim
Spotify Star
25627 Views
1 replies
3 likes

25627 Views
1 replies
3 likes

Foreign language symbols showing on random tracks

PlanPremiumCountry USDeviceHP ZBook, Google PixelOperating SystemWindows 7, Android 9 My Question or Issue I've noticed glyphs from foreign languages showing up in the names of some tracks. See screenshot. This is happening on Windows 7 desktop clien...

icanfathom
Regular
Plan Premium Country US Device HP ZBook, Google Pixel Operating System Windows 7, Android 9 My Question or Issue I've noticed glyphs from foreign languages showing up in ...
2018-09-21 6:22:58 PM
2018-10-19 9:15:54 PM
efp822
Newbie
1847 Views
4 replies
3 likes

1847 Views
4 replies
3 likes

Can't play Spotify mp3 local files on PC

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10My Question or Issue I can't play mp3 files I imported from my local files to my Spotify playlist. I can play them on my android phone without any problems but I can't on my PC.The error mess...

lww-_kcsdruz
Regular
Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue I can't play mp3 files I imported from my local files to my Spotify playlist. I can play th...
2018-10-12 6:29:21 PM
2018-10-19 9:04:14 PM
lww-_kcsdruz
Regular
1254 Views
4 replies
0 likes

1254 Views
4 replies
0 likes

"Spotify can't play this (...) you can import it" for albums I have imported already

PlanFreeCountryUnited Kingdom (Scotland)DeviceDesktop PCOperating SystemWindows 10 My Question or IssueThis issue is of a similar nature to the one that's already seemingly going around in this thread, however, the solutions offered there haven't hel...

AJIX
Newbie
Plan Free Country United Kingdom (Scotland) Device Desktop PC Operating System Windows 10 My Question or Issue This issue is of a similar nature to the one that's already seemingly g...
2018-10-19 4:58:25 PM
361 Views
0 replies
1 likes

361 Views
0 replies
1 likes

Superuser Contribution Find Friends BROKEN under Follow tab

PlanPremiumCountryUSAOperating SystemWindows 10 Desktop My Question or IssueHello Spotify, I have noticed that the find friends button has been broken lately. I have tried logging in and out, restarting, disconnecting my facebook account and reconnec...

100Hensen
Casual Listener
Plan Premium Country USA Operating System Windows 10 Desktop My Question or Issue Hello Spotify, I have noticed that the find friends button has been broken lately. I have tri...
2018-10-15 5:20:21 PM
2018-10-19 10:11:01 AM
Peter
Spotify Legend
369 Views
2 replies
0 likes

369 Views
2 replies
0 likes

Superuser Contribution A firewall may be blocking Spotify Proxy Error

PlanPremiumCountryBrazil DevicePCOperating SystemWindows 7 My Question or IssueFor a couple of weeks now I can't login to Spotify on my work PC. I keep getting the error: A firewall may be blocking Spotify. Please update your firewall to allow Spotif...

natiwhatever
Newbie
Plan Premium Country Brazil Device PC Operating System Windows 7 My Question or Issue For a couple of weeks now I can't login to Spotify on my work PC. I keep getting the error...
2018-10-15 2:18:50 PM
2018-10-19 10:06:20 AM
Peter
Spotify Legend
2299 Views
1 replies
0 likes

2299 Views
1 replies
0 likes

Superuser Contribution The next track doesn't play and the queue just vanishes

Plan PremiumCountry United KingdomDevice Android and Windows 10My Question or Issue I've searched and can't find an answer. I merrily start playing a playlist and after one or two tracks it stops after the track and doesn't play the next track. If I ...

user-removed
Visitor
Plan Premium Country United Kingdom Device Android and Windows 10 My Question or Issue I've searched and can't find an answer. I merrily start playing a playlist and after one or two tracks...
2018-10-15 1:44:47 PM
2018-10-19 10:03:55 AM
Peter
Spotify Legend
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Superuser Contribution Music skips to the next song after 45 - 90 secs on multiple devices

Free planUK based but currently in IndiaWindows laptop using Internet Explorer 10 running Spotify App 1.0.91.183.g259b84fa and iPad Pro ios 11 running latest version of Spotify. My Question or IssueOn both devices the music skips after a random amoun...

firefox73
Newbie
Free plan UK based but currently in India Windows laptop using Internet Explorer 10 running Spotify App 1.0.91.183.g259b84fa and iPad Pro ios 11 running latest version of Spotify. ...
2018-10-15 10:02:04 AM
2018-10-19 10:01:48 AM
Peter
Spotify Legend
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

Superuser Contribution Student discount -3 months at 99c

My Question or Issue:Prior varifying my student discount, it was showing i will receive 99c for first 3 months on student packhage, then CAD4.99 per month.after student status verification, i donot see it. I have been taken to payment and has been ch...

CreativeDude
Newbie
My Question or Issue: Prior varifying my student discount, it was showing i will receive 99c for first 3 months on student packhage, then CAD4.99 per month. after student status verification, i d...
2018-10-15 5:35:40 AM
2018-10-19 9:58:56 AM
Peter
Spotify Legend
354 Views
2 replies
0 likes

354 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts