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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1783 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146815 Views

83 replies

27 likes

  • 146815 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131811 Views

294 replies

22 likes

  • 131811 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11040 Views

1 replies

6 likes

  • 11040 Views
  • 1 replies
  • 6 likes

Spotify playing wrong song in list

There's a problem which has started occurring as a result of the last update you sent out. Basically, when you search for a song and get the long list, then you sort it by duration and click on one of the songs in the list, it doesn't play the one yo...

Regular

There's a problem which has started occurring as a result of the last update you sent out.   Basically, when you search for a song and get the long list, then you sort it by duration and click...

johnnybravo

Newbie

701 Views

2 replies

6 likes

  • 701 Views
  • 2 replies
  • 6 likes

Superuser Contribution Save local files to cloud?

PlanFreeCountry USADevicePC, AndroidOperating SystemWindows 10 My Question or Issue My entire playlist is comprised of local files. I've added local files to my playlist across different PCs. The problem is that I'd have to download songs I've acquir...

Visitor

Plan Free Country  USA Device PC, Android Operating System Windows 10   My Question or Issue  My entire playlist is comprised of local files. I've added local files to my pla...

user-removed

Not applicable

1873 Views

3 replies

0 likes

cloud
local files
  • 1873 Views
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Superuser Contribution [windows]Spotify triggers blue screen of death(crashes) on windows 10 each time its started

Operating System(Windows 10) My Question or Issue Every time I start spotify on my windows 10 insider edition powered device , the system crashes. This is compounded by the auto startup settings at boot up leading to system crashing every time the sy...

Newbie

Operating System (Windows 10)   My Question or Issue  Every time I start spotify on my windows 10 insider edition powered device , the system crashes. This is compounded by the auto sta...

Katerina

Spotify Legend

4408 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

See who's following playlists.

PlanPremiumCountry USADeviceDell Inspiron 3650Operating SystemWindows 10 My Question or Issue I know this has been a thing in the past, and when you removed it, there was a workaround, but can we please be able to see who's following what we make? I ...

Casual Listener

Plan Premium Country  USA Device Dell Inspiron 3650 Operating System Windows 10   My Question or Issue  I know this has been a thing in the past, and when you removed it, the...

fauxroux

Casual Listener

1464 Views

2 replies

0 likes

Ideas
Playlists
Social
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  • 2 replies
  • 0 likes

Spotify Not Playing Next Song

PlanFreeCountry United StatesDeviceLaptopOperating SystemWin 10 My Question or Issue My songs will play when I'm on an already created playlist just fine, but if I look up a song from the search bar to play it won't just go to a similar song when it'...

Newbie

Plan Free Country  United States Device Laptop Operating System Win 10   My Question or Issue  My songs will play when I'm on an already created playlist just fine, but if I ...

Loxer

Community Legend

1661 Views

1 replies

0 likes

  • 1661 Views
  • 1 replies
  • 0 likes

Solved!! Spotify win10 media overlay question

My Question or Issue I started using the Media keys to play spotify on windows 10 while in another program, the popup overlay shows when I skip song and it shows the name and album art, but the overlay doesn't show what song is currently playing when...

Newbie

  My Question or Issue   I started using the Media keys to play spotify on windows 10 while in another program, the popup overlay shows when I skip song and it shows the name and album a...

Loxer

Community Legend

1170 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't find Autoplay in my settings

PlanPremiumCountry UKDevicelaptopOperating System Windows 10,etc.) My Question or Issue I want to activate autoplay at the end of all my playlists, but the autoplay button has disapeared from my settings. I followed the help and it is not there.

Newbie

Plan Premium Country  UK Device laptop Operating System  Windows 10,etc.)   My Question or Issue  I want to activate autoplay at the end of all my playlists, but the aut...

Loxer

Community Legend

955 Views

1 replies

0 likes

  • 955 Views
  • 1 replies
  • 0 likes

Can't add music to queue via desktop app when listening on Phone

PlanPremiumCountryUnited Kingdom My Question or IssueAs of recently, when I listen to music on my Android phone and open up the desktop app on either my laptop or PC Spotify connect works fine and I can skip, play, pause and view the music currently ...

Casual Listener

Plan Premium Country United Kingdom  My Question or Issue As of recently, when I listen to music on my Android phone and open up the desktop app on either my laptop or PC Spotify ...

JazzJPH

Casual Listener

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
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Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountry Poland DevicePC, Xiaomi mi6, Samsung Galaxy J5Operating SystemWindows 10, Android 8.0, Android 7.1 My Question or Issue Every song works just fine except one song - "In my mind - Dynoro" (https://open.spotify.com/track/0E9ZjEAyAwOX...

Casual Listener

Plan Premium Country  Poland   Device PC, Xiaomi mi6, Samsung Galaxy J5 Operating System Windows 10, Android 8.0, Android 7.1   My Question or Issue  Every song works j...

Jemi

Spotify Legend

1564 Views

2 replies

1 likes

  • 1564 Views
  • 2 replies
  • 1 likes

High Cpu Usage (Solved)

Spotify High Cpu Usage Operating System(Windows 10) My Question or IssueMy Issue, Spotify used to Consume so much Cpu.BeforeAfterTry to copy my Settings.(Before you Copy my Settings, Backup your Settings).1/42/43/44/4(Show Advanced Settings - Hide Ad...

Visitor

Spotify High Cpu Usage   Operating System (Windows 10)   My Question or Issue My Issue, Spotify used to Consume so much Cpu. Before After Try to copy my Settings.(Before you C...

25141 Views

0 replies

14 likes

CPU
high
Spotify
Usage
Usage cpu usage
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Superuser Contribution No music is playing, and when I try to play a playlist it skips through the whole thing.

On the Windows 10 Desktop app, I am suddenly unable to play any music. When I try to play a single song Spotify seems to "skip" it and I get the message, "Spotify can't play this right now. If you have the file on your computer you can import it." Wh...

Newbie

On the Windows 10 Desktop app, I am suddenly unable to play any music. When I try to play a single song Spotify seems to "skip" it and I get the message, "Spotify can't play this right now. If you ha...

Jemi

Spotify Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution playing spotify with cortana

PlanFreeCountry south africaDeviceacer laptopOperating Systemwindows 10 My Question or IssueWhenever I ask Cortana to 'play (song) on spotify', it opens spotify but doesn't play the song I asked for. What should I do?

Newbie

Plan Free Country  south africa Device acer laptop Operating System windows 10   My Question or Issue Whenever I ask Cortana to 'play (song) on spotify', it opens spotify but does...

Katerina

Spotify Legend

1223 Views

4 replies

0 likes

  • 1223 Views
  • 4 replies
  • 0 likes

Superuser Contribution Deletar conteúdo de ARQUIVOS LOCAIS

PlanoPremiumPaísBrazilDispositivoSony Vaio NotebookSistema operacionalWindows Prezados amigos, Não estou conseguindo deletar arquivos salvos e guardados na pasta ARQUIVOS LOCAIS, esses arquivos não estão podendo ser deletados, excluídos e também noto...

Newbie

  Plano Premium País Brazil Dispositivo Sony Vaio Notebook Sistema operacional Windows   Prezados amigos,  Não estou conseguindo deletar arquivos salvos e guardados na pasta...

Dian

Spotify Legend

5227 Views

3 replies

0 likes

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Superuser Contribution option introuvable "enchainer la lecture avec des titres similaires" depuis aujourd'**bleep**

PlanPremiumCountry FranceDevicepcOperating Systemwindows 8.0 My Question or Issue Bonjour, depuis la dernière mise à jour de spotify appli pc aujourd'**bleep**, il n'y a plus d'enchainement avec des titres similaires. Avant dans préférences on pouvai...

Newbie

Plan Premium Country  France Device pc Operating System windows 8.0     My Question or Issue  Bonjour, depuis la dernière mise à jour de spotify appli pc aujourd'**blee...

Katerina

Spotify Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

We Want Autoplay Back

Please add autoplay function again...

Newbie

Please add autoplay function again...

DennyEMufc

Roadie

748 Views

3 replies

12 likes

  • 748 Views
  • 3 replies
  • 12 likes

Solved!! Spotify won't play any music

PlanPremiumCountryGermany DeviceLenovo ideapad 520Operating SystemWindows 10 My Question or IssueMy desktopversion of Spotify stopped playing music. The songprogress in the bottom is still running, the next song comes on but there is no sound to be h...

Casual Listener

Plan Premium Country Germany   Device Lenovo ideapad 520 Operating System Windows 10   My Question or Issue My desktopversion of Spotify stopped playing music. The songprogress i...

Eimilein

Casual Listener

1063 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Where is Autoplay?

Hi, i recently noticed that my playlists keep repeating themselves once they have reached their last songs. Usually Spotify just continued playing similar music which I really liked. I am using the desktop App on my PC and the "AutoPlay" feature in t...

Regular

  Hi,   i recently noticed that my playlists keep repeating themselves once they have reached their last songs.  Usually Spotify just continued playing similar music which I really ...

KilnTyme

Newbie

15649 Views

20 replies

13 likes

  • 15649 Views
  • 20 replies
  • 13 likes

I would enjoy an integrated Audio Visualization

PlanFreeCountryUnited States of America DevicePCOperating SystemWindows My Question or Issue

Newbie

Plan Free Country United States of America  Device PC Operating System Windows   My Question or Issue  

Loxer

Community Legend

358 Views

1 replies

1 likes

  • 358 Views
  • 1 replies
  • 1 likes

Solved!! No sound when playing local files

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue Whenever I try to play a local file spotify seems to play it as normal (progress bar moves) however no sound is output to any device connected. Streamed songs are outpu...

Casual Listener

Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue  Whenever I try to play a local file spotify seems to play it as normal (progress b...

holzblock

Casual Listener

6662 Views

1 replies

0 likes

  • 6662 Views
  • 1 replies
  • 0 likes

App Location in Computer

PlanPremiumCountry CanadaDeviceComputerOperating SystemWindows 10 My Question or Issue I just want to know where the Spotify app is on my computer. Can't find it, can't put it on the desktop. It is in the Start Menu, but it will not show File Locatio...

Newbie

Plan Premium Country  Canada Device Computer Operating System Windows 10   My Question or Issue  I just want to know where the Spotify app is on my computer. Can't find it, c...

Loxer

Community Legend

55603 Views

1 replies

4 likes

  • 55603 Views
  • 1 replies
  • 4 likes