I CAN ONLY LISTEN SONGS ON MY ALBUMS PLZ HELP

[shimanoz32]

Plan

Free

Operating System

Windows 10

My Question or Issue

I CAN ONLY PLAY SONGS ON MY ALBUMS. WHEN I PLAY SONGS THAT ARE NOT IN MY ALBUM THE NAME OF THE SONG GOES GREEN AND NOTHING HAPPENS. NEVER HAD THIS KIND OF PROBLEM WITH SPOTIFY HOPEFULLY THERE IS A FIX FOR THIS OR I SWITCH TO SOUNDCLOUD.    🙂

[Peter]

Hey @shimanoz32.

Thanks for reaching out to us about this. We'll be more than happy to help 🙂

Just to confirm, do you mean that you are only able to play songs that are from albums (e.g. 22, A Million by Bon Iver), and not from playlists, specific songs or artists? Also, are the albums saved to Your Library? And does this apply to all albums?

Once we have this information, we will be able to give you more specific troubleshooting steps to resolve this issue.

Looking forward to hearing back from you!

[shimanoz32]

Hi

I mean i can only listen playlists that are saved to my library, And Other peoples playlists. If i go to search and search for any artist and try to play her songs or albums it doesnt work. And this happens to all albums,songs, artists. So i can only listen songs that are in playlists.

[Peter]

Hey @shimanoz32.

Thanks for getting back to us and clarifying the situation.

Would you mind trying to play music (songs not in a playlist) from another device and seeing if the problem persists?

In any case, we recommend performing a clean reinstall by following the steps outlined here. This can solve many common problems that our users experience.

Let us know how it goes! We'll be right here 🙂

[shimanoz32]

It suddenly started to work yesterday.But thanks for help anyway.