Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84165 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
798364 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24540 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremium Country Argentina DeviceLenovo ideapad 300 Operating SystemWindows 10 Spotify version1.0.93.244.g1e3a05e7 My Question or IssueThe feed does not show all friends activity. I always see the same 10 friends on my feed though I follow almost ...
Plan Premium Country Argentina Device Lenovo ideapad 300 Operating System Windows 10 Spotify version 1.0.93.244.g1e3a05e7 My Question or Issue ...
Community Legend
1200 Views
1 replies
0 likes
DeviceASUS Windows 10 DesktopMy Question or Issue when ever an open or play spotify link is sent in discord (an online chatting program) and i look at it for a few seconds, the software force restarts. attempting to open the links in any browser does...
Device ASUS Windows 10 Desktop My Question or Issue when ever an open or play spotify link is sent in discord (an online chatting program) and i look at it for a few seconds, the software fo...
869 Views
0 replies
0 likes
For anyone not seeing the "Repeat" or "Shuffle" button, just select one of your playlist, play a song, and the "Repeat" and "Shuffle" button shall appear. Be sure to select the "Repeat" button to play entire playlist, or click the "Repeat" twice to r...
For anyone not seeing the "Repeat" or "Shuffle" button, just select one of your playlist, play a song, and the "Repeat" and "Shuffle" button shall appear. Be sure to select the "Repeat" button ...
3368 Views
0 replies
1 likes
PlanFreeDeviceLenovo G50Operating SystemWindows 10Other DetailsLogged in via FacebookMy IssueFriends Activity has not been updating for a couple weeks now. My Friends Feed shows but after about 2-3 hours of use (depending on when friends stop listeni...
Plan Free Device Lenovo G50 Operating System Windows 10 Other Details Logged in via Facebook My Issue Friends Activity has not been updating for a couple weeks now. My Friends Feed shows but...
Community Legend
563 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceSamnsung laptop, Pixel phoneOperating SystemWindows 10, android 9 My Question or IssueI can't login to my account via desktop application and android application.In desktop application i got error core 17 , i reinstalled...
Plan Free/Premium Country Device Samnsung laptop, Pixel phone Operating System Windows 10, android 9 My Question or Issue I can't login to my account via desktop applica...
Community Legend
336 Views
2 replies
0 likes
Hi, I recently was using an old account on spotify, but the username was not one I wanted so i made a new account. I used to add my music to the "Songs" list by clicking a tick icon next to a song to add it. I have found that I cannot do so with my n...
Hi, I recently was using an old account on spotify, but the username was not one I wanted so i made a new account. I used to add my music to the "Songs" list by clicking a tick icon next to a song to...
Spotify Legend
1275 Views
5 replies
0 likes
Hi guys,I use Win10 with 1080 TI on 144 hz g-sync monitor. Spotify player flashes when I move cursor toward button. Can you fix it? I tried to recort it with high frame but I did not capture anything but I see it.ThanksNone of the below information i...
Hi guys, I use Win10 with 1080 TI on 144 hz g-sync monitor. Spotify player flashes when I move cursor toward button. Can you fix it? I tried to recort it with high frame but I did not capture anythi...
Community Legend
660 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy 8, PCOperating SystemAndroid Oreo(mobile app), win7(pc app) My Question or Issue The issue began today when I turned my computer on and attempted to Listen the album of 'POLKADOT STINGRAY'. I figured out t...
Plan Free/Premium Country Device Samsung Galaxy 8, PC Operating System Android Oreo(mobile app), win7(pc app) My Question or Issue The issue began today when I turned ...
Composer
348 Views
1 replies
0 likes
I've used Spotify for 2-3 years and this problem has only come up in the last week or so. I am a Premium user and I live in the United States, if that has anything to do with the issue, but I don't think it does. Anyways, the reason I'm making this p...
I've used Spotify for 2-3 years and this problem has only come up in the last week or so. I am a Premium user and I live in the United States, if that has anything to do with the issue, but I don't t...
Regular
2983 Views
6 replies
3 likes
PlanPremiumCountryUnited States DeviceMSI laptop Operating SystemWindows 10 My Question or Issue Hello, My issue is that some friends do not show up in my "Friend Activity" feed. The only people that don't show up are only a few people I've been foll...
Plan Premium Country United States Device MSI laptop Operating System Windows 10 My Question or Issue Hello, My issue is that some friends do not show up in ...
Newbie
498 Views
1 replies
0 likes
PlanPremiumOperating SystemWindows 10Software Version1.0.93.244 My Question or IssueI noticed that the Cover Art of imported Local Files is ignored when the File Name or any of the File's Tags (e.g. Title, Artists, Album, etc.) contains an Apostrophe...
Plan Premium Operating System Windows 10 Software Version 1.0.93.244 My Question or Issue I noticed that the Cover Art of imported Local Files is ignored when the File Name or any of t...
937 Views
0 replies
12 likes
PlanPremiumCountry CanadaDeviceDesktopOperating SystemWindows 10 My Question or Issue If you manually change spotify on Windows 10 to a different audio source, It says "Spotify can't play this right now.". Until you change this back. I Like live stre...
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue If you manually change spotify on Windows 10 to a different audio so...
498 Views
0 replies
0 likes
PlanPremiumCountry USA Operating SystemWindows 10 My Question or IssueI updated my Spotify to the most recent version and the autoplay option is now back. I have it enabled, but it still will not work. I have already done a clean reinstall, I have tr...
Plan Premium Country USA Operating System Windows 10 My Question or Issue I updated my Spotify to the most recent version and the autoplay option is now back. I have it e...
Not applicable
710 Views
4 replies
0 likes
You can create a 'radio' option for every playlist/artist but it is impossible to create a radio for your saved songs. Will this eventually be possible? Am I missing something? Many thanks!
You can create a 'radio' option for every playlist/artist but it is impossible to create a radio for your saved songs. Will this eventually be possible? Am I missing something? Many tha...
Spotify Legend
553 Views
1 replies
0 likes
PlanPremiumCountry NetherlandsDevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When other people view my playlist, they always see it sorted from oldest to newest. I personally have sorted my playlist from ne...
Plan Premium Country Netherlands Device (iPhone 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When other people view my playlist, ...
Spotify Legend
351 Views
1 replies
0 likes
Mi pregunta o problema Hello I have a problem in the Spoty PC application every time I press login with facebook nothing happens, I can not enter, but if I enter a normal account, if you enter, help me. My premium account is on my facebook
Mi pregunta o problema Hello I have a problem in the Spoty PC application every time I press login with facebook nothing happens, I can not enter, but if I enter a normal acc...
Spotify Legend
418 Views
1 replies
0 likes
My Question or IssueI had some music for sale at spotify with a digital distributor.Removed those albums from sale.Now i want to reupload them again.Most of them, though i waited a long time, still can be found on spotify.Them are grayed out and the ...
My Question or Issue I had some music for sale at spotify with a digital distributor. Removed those albums from sale. Now i want to reupload them again. Most of them, though i waited a long...
Spotify Legend
826 Views
1 replies
0 likes
PlanPremiumCountry SwedenDeviceDell Latitude E5570Operating SystemWindows 10 Pro My Question or IssueI have big issues with fluctuation Volume. I have tried everthing:Disabel the Dell sound imporvement applicationLogged out from other clientsDiabled ...
Plan Premium Country Sweden Device Dell Latitude E5570 Operating System Windows 10 Pro My Question or Issue I have big issues with fluctuation Volume. I have tried everthi...
Composer
498 Views
1 replies
0 likes
I have run a scan on Windows 10 PC using Mcafee and it says it has found a trojan Spotify_new.exe. I have not downloaded any new exe file from Spotify and have been using it for many years. A virus scan last month did not show this trojan. Anyone els...
I have run a scan on Windows 10 PC using Mcafee and it says it has found a trojan Spotify_new.exe. I have not downloaded any new exe file from Spotify and have been using it for many ye...
Roadie
693 Views
1 replies
1 likes
PlanPremiumCountry FIDeviceComputerOperating SystemWindows 7My Question or Issue After log in today, can't sort que anymore. Testin same thing for playlist: does not work either. This leads back to 70's and 80's when you record songs to C-cassette: t...
Plan Premium Country FI Device Computer Operating System Windows 7 My Question or Issue After log in today, can't sort que anymore. Testin same thing for playlist: does not work ...
449 Views
0 replies
1 likes
