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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1317 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144349 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129191 Views

294 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10863 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution Songs appearing greyed out, but are playable.

PlanPremiumCountry CanadaDevice(Desktop) Operating System (Windows 10) My Question or IssueI've noticed that on my desktop random songs are greyed out in offline mode like that cannot be played in Canada. However, whenever I go online they play fine....

Casual Listener

Plan Premium Country  Canada Device (Desktop)  Operating System  (Windows 10)    My Question or Issue I've noticed that on my desktop random songs are greyed out in...

Jemi

Spotify Legend

981 Views

3 replies

0 likes

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Superuser Contribution Wrong song playing on Windows 10 Spotify

I noticed yesterday one song in my library when played on Windows desktop Spotify ends up playing another song from my library. This happens in any of my playlists for this song and even if I search for the song and play it from the artists page. I h...

Casual Listener

I noticed yesterday one song in my library when played on Windows desktop Spotify ends up playing another song from my library. This happens in any of my playlists for this song and even if I search ...

Jemi

Spotify Legend

939 Views

3 replies

0 likes

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Superuser Contribution Problems with the random algorithm

PlanPremiumCountry IsraelDeviceDesktopOperating SystemWindows 10TLDRFirst period of time after adding songs to a playlist they are not randomized properly on desktop.My Question or IssueI made a playlist of a band I like called Axxis. The band releas...

Newbie

Plan Premium Country  Israel Device Desktop Operating System Windows 10 TLDR First period of time after adding songs to a playlist they are not randomized properly on desktop. My Quest...

Guido

Spotify Legend

365 Views

1 replies

0 likes

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Superuser Contribution Random song starts playing if idle too long.

So on windows 10, premium plan. Sometimes if nothing is playing on spotify, just sitting idle, songs start out of nowhere. Weird stuff that has almost no listens, Today an artist called Baczek started playing, then one called Wyspa, then one called G...

Newbie

 So on windows 10, premium plan.   Sometimes if nothing is playing on spotify, just sitting idle, songs start out of nowhere. Weird stuff that has almost no listens, Today an artist calle...

Guido

Spotify Legend

352 Views

1 replies

1 likes

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  • 1 likes

Solved!! Wrong song plays after sorting

PlanPremium familyCountry SwedenDeviceDesktopOperating SystemWindows 10Version: 1.0.90.268.ga8a0ceb4 (Windows Store-version) My Question or IssueAfter sorting, wrong song plays. It starts playing the song that was on the specific position in the list...

Casual Listener

  Plan Premium family Country  Sweden Device Desktop Operating System Windows 10 Version: 1.0.90.268.ga8a0ceb4 (Windows Store-version)     My Question or Issue After ...

Loxer

Community Legend

645 Views

1 replies

0 likes

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Superuser Contribution is there any tag information available related to the different playlists? accessible?

looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in this Excel sheet. thanks

Casual Listener

looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in...

Peter

Spotify Legend

442 Views

1 replies

0 likes

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Superuser Contribution This year, why must I log in each time i start spotify?

Recently, as in some time in the last 4 months, Spotify requests me to login each time i start the program. This is no good, as i move from place to place and dont have internet access. Im in the remote jungle. It wasnt always like this, is this an i...

Regular

Recently, as in some time in the last 4 months, Spotify requests me to login each time i start the program. This is no good, as i move from place to place and dont have internet access. Im in the rem...

Jemi

Spotify Legend

1481 Views

6 replies

0 likes

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Superuser Contribution I'm hearing and seeing foreign language Ads

PlanFree/PremiumCountry AustraliaDeviceLenovo Yoga 510Operating SystemWindows 10My Question or Issue I'm hearing and seeing foreign language ads and I don't know what to do to fix it either (I have uninstalled and reinstalled). Could you please help ...

Newbie

Plan Free/Premium Country  Australia Device Lenovo Yoga 510 Operating System Windows 10 My Question or Issue  I'm hearing and seeing foreign language ads and I don't know what to d...

Peter

Spotify Legend

326 Views

1 replies

0 likes

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Superuser Contribution Unwanted playlists arrive every day even after unfollowing

PlanPremiumCountry AustraliaDeviceDesktopOperating System Windows 10 My Question or Issue Unwanted playlists are arriving from the same source evey day even after unfollowing the source

Casual Listener

Plan Premium Country  Australia Device Desktop Operating System  Windows 10   My Question or Issue  Unwanted playlists are arriving from the same source evey day even af...

Jemi

Spotify Legend

417 Views

3 replies

0 likes

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Unliked song

Hi. I've just unliked a song by mistake and I would like to get it back somehow. A few weeks ago I did the same thing and I got the song back by contacting the spotify support via the live chat. Now I'm not able to find the live chat. Can you help me...

Casual Listener

  Hi. I've just unliked a song by mistake and I would like to get it back somehow.   A few weeks ago I did the same thing and I got the song back by contacting the spotify support via th...

akarandom

Casual Listener

486 Views

1 replies

0 likes

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Solved!! Cannot Prevent Spotify from Launching on Startup

PlanPremiumCountry USADeviceCustom pcOperating SystemWindows 10Spotify Version1.0.90.268.ga8a0ceb4 (Windows Store version) My Question or Issue I cannot prevent Spotify from launching on startup short of uninstalling it. Yes, I have set "Open Spotify...

Regular

Plan Premium Country  USA Device Custom pc Operating System Windows 10 Spotify Version 1.0.90.268.ga8a0ceb4 (Windows Store version)   My Question or Issue  I cannot prevent...

dyllandry

Regular

1309 Views

3 replies

0 likes

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Superuser Contribution Local Files not appearing

PlanPremium DevicePCOperating SystemWindows 10 My Question or Issue As in subject: my local mp4 files are not appearing in Spotify, I already have got QuickTime installed and updated as it's been said in FAQ (or somewhere else, anyway it was official...

Casual Listener

Plan Premium   Device PC Operating System Windows 10   My Question or Issue  As in subject: my local mp4 files are not appearing in Spotify, I already have got QuickTime insta...

Ksorek

Casual Listener

3159 Views

5 replies

0 likes

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Superuser Contribution Quiet Song

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or IssueEvery song I hear has the same volume, but this one specific song called "Gee" by "Girls' Generation". In comparison to every other song this one song is very very quiet...

Casual Listener

  Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue Every song I hear has the same volume, but this one specific song called "Gee" b...

Peter

Spotify Legend

625 Views

3 replies

0 likes

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Superuser Contribution Greyed out songs in playlist

When I view a playlist I created with 240 songs on a windows desktop, it now has many songs greyed out (seemingly randomly). When I click on the song, it comes up with "Spotify can't play this right now. If you have the file on your computer you can ...

Newbie

    When I view a playlist I created with 240 songs on a windows desktop, it now has many songs greyed out (seemingly randomly). When I click on the song, it comes up with "Spotify can't ...

Peter

Spotify Legend

458 Views

1 replies

0 likes

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Scrollbar problem

Hi, when i listen an track in browser on Spotify, the scrollbar appears and disappears, it can be seen in video https://streamable.com/rzwf2 does anyone know how to fix it?

Regular

Hi, when i listen an track in browser on Spotify, the scrollbar appears and disappears, it can be seen in video https://streamable.com/rzwf2 does anyone know how to fix it?

DaniStefan666

Regular

459 Views

4 replies

0 likes

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Disabling A Sound Device Spotify Uses in Windows 10 Stops Playing Music Needs Restart

PlanPremiumCountry AustraliaDeviceCustom:i7 770016gb ramAsrock pro4 B350mOperating SystemWindows 10 PreconditionsHave a sound device playing music through SpotifyRepo1. Right click Sounds mixer notification in Windows 10 2. Click sounds then go to th...

Newbie

  Plan Premium Country  Australia Device Custom: i7 7700 16gb ram Asrock pro4 B350m Operating System Windows 10   Preconditions Have a sound device playing music through ...

629 Views

0 replies

0 likes

bug
Sound device
Windows 10
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Superuser Contribution "spotify can't play this right now" Message on every song, won't play anything.

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or Issue No songs are playing, about to cancel service

Newbie

Plan Premium Country  USA Device Desktop Operating System Windows 10  My Question or Issue   No songs are playing, about to cancel service   

Peter

Spotify Legend

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
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Solved!!Superuser Contribution Spotify plays by itself after being paused

Windows 10 and Free plan. On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these headphones, I don't know if it is Spotify not working with it o...

Newbie

Windows 10 and Free plan.   On my headphones, Sennheiser HD 660 S, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds. It only does this on these hea...

Peter

Spotify Legend

6360 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Need Help

I need help with a problem I am having with the Windows Desktop version of Spotify, but I cannot figure out how to post in Ongoing Issues. Am I not allowed to, since I am a "Newbie" in the forums?

Newbie

I need help with a problem I am having with the Windows Desktop version of Spotify, but I cannot figure out how to post in Ongoing Issues. Am I not allowed to, since I am a "Newbie" in the forums?

Billy-J

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
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Superuser Contribution Spotify not playing any songs want to import all songs

PlanPremiumCountry EnglandDevicePCOperating SystemWindows 10 My Question or Issue When ever i try to play anything that isnt downloaded or anything downloaded im asked to import it, it was playing fine a few minutes ago

Newbie

Plan Premium Country  England Device PC Operating System Windows 10   My Question or Issue  When ever i try to play anything that isnt downloaded or anything downloaded im as...

Peter

Spotify Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes