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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1923 Views

0 replies

2 likes

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  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148541 Views

83 replies

27 likes

  • 148541 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

134314 Views

294 replies

22 likes

  • 134314 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11204 Views

1 replies

6 likes

  • 11204 Views
  • 1 replies
  • 6 likes

Superuser Contribution How do I show album covers for local files?

PlanFree/PremiumCountry New ZealandDeviceDesktopOperating SystemWindows 10 My Question or Issue How do I apply album art cover to local files?

Regular

Plan Free/Premium Country  New Zealand Device Desktop Operating System Windows 10   My Question or Issue  How do I apply album art cover to local files?

Peter

Spotify Legend

1807 Views

1 replies

0 likes

  • 1807 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot add song to playlist from Now Playing queue

Sometimes I often queue a bunch of new songs from different playlists and listen to them. If I like the song I'm currently listening to, I want to add it to one of my own playlists. To do so, I try to drag the song from the "Now Playing" section in t...

Casual Listener

Sometimes I often queue a bunch of new songs from different playlists and listen to them. If I like the song I'm currently listening to, I want to add it to one of my own playlists. To do so, I try t...

Guido

Spotify Legend

2352 Views

7 replies

0 likes

Desktop
Mac
Windows
  • 2352 Views
  • 7 replies
  • 0 likes

Can't play local files they're "unavailable"

PlanFree/PremiumCountry New ZealandDeviceDesktopOperating SystemWindows 10 My Question or Issue My local files suddenly can't be played anymore. It keeps telling me to import it when I already have. and the location hasn't been changed.

Regular

Plan Free/Premium Country  New Zealand Device Desktop Operating System Windows 10   My Question or Issue  My local files suddenly can't be played anymore. It keeps telling me...

comic_sans

Regular

462 Views

2 replies

1 likes

  • 462 Views
  • 2 replies
  • 1 likes

Skins for the player

I'm using the latest player (1.0391.183). Just wanted to ask if there are any light skins available for this player. Looking at that black screen with the white letters is killing my eyes. I've actually gone so far as to cancel my premium service bec...

Regular

    I'm using the latest player (1.0391.183).  Just wanted to ask if there are any light skins available for this player.  Looking at that black screen with the white letters ...

Jollygood

Regular

1646 Views

2 replies

0 likes

  • 1646 Views
  • 2 replies
  • 0 likes

Spotify Stops Randomly

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo Windows Operating SystemWindows 10 (Version 1709, OS build 16299.665)My Question or IssueI listen to Spotify on my PC at work. I have noticed that when I place my Note 8 on...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android Oreo  Windows Operating System Windows 10 (Version 1709, OS build 16299.665) My Question or Is...

Sebasty

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Local files won't play on Android or Desktop, but plays fine on iOS

(Mirroring my thread in the Android section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine-on/m-p/4584750) PlanPremiumCountry USDeviceGalaxy S9+ (8.0,...

Gig Goer

(Mirroring my thread in the Android section, because it applies to this subforum as well: https://community.spotify.com/t5/Android/Local-files-won-t-play-on-Android-or-Desktop-but-plays-fine-on/m-p/4...

clicheusername

Gig Goer

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Solved!! Can't sync local files from Mac to Windows

So, I have the following setup: - MacBook- Desktop with Windows- Android phone I've put some local songs on the MacBook in Spotify which I want to sync with the other 2 devices and the Android phone seems to be syncing them without any issue, however...

Casual Listener

So, I have the following setup:   - MacBook - Desktop with Windows - Android phone   I've put some local songs on the MacBook in Spotify which I want to sync with the other 2 devices ...

LOGSTER9999

Casual Listener

2225 Views

5 replies

1 likes

  • 2225 Views
  • 5 replies
  • 1 likes

Unwanted on screen keyboard when working with physical mouse + keyboard

Hi,I have a Microsoft Surface Pro tablet, running Windows 10 Pro and have installed the Spotify desktop app. I also do have Premium plan activated on this. At home, I like to connect external display, mouse and keyboard to the tablet.Usually, Windows...

Casual Listener

Hi, I have a Microsoft Surface Pro tablet, running Windows 10 Pro and have installed the Spotify desktop app. I also do have Premium plan activated on this.   At home, I like to connect exter...

memeloki

Newbie

2602 Views

11 replies

18 likes

  • 2602 Views
  • 11 replies
  • 18 likes

Not Available

On the Spotify desktop app, it doesn't show the Daily Mix, Recommended or Discover Weekly playlist. It also says ''Daily Mix not available offline.'' What does that mean?

Casual Listener

On the Spotify desktop app, it doesn't show the Daily Mix, Recommended or Discover Weekly playlist. It also says ''Daily Mix not available offline.'' What does that mean?

Loxer

Community Legend

441 Views

4 replies

0 likes

  • 441 Views
  • 4 replies
  • 0 likes

Completely blank screen when trying to view spotify, which was previously working last week on same

Completely blank screen when trying to view spotify, which was previously working last week on same computer (windows) /wifi/browser (chrome).Have tried restarting laptop, refreshing, re-connecting to wifi...

Newbie

Completely blank screen when trying to view spotify, which was previously working last week on same computer (windows) /wifi/browser (chrome). Have tried restarting laptop, refreshing, re-connecti...

Loxer

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Solved!! How to change the title of a playlist

PlanFreeCountry The NetherlandsDeviceHPOperating SystemWindows 8.1 My Question or Issue Hi,I have looked all over the internet and I can't find a thing about how to change the title of a playlist. So that's why I posted this message here. Anyway does...

Casual Listener

Plan Free Country  The Netherlands Device HP Operating System Windows 8.1   My Question or Issue  Hi, I have looked all over the internet and I can't find a thing about how ...

raviligthart-nl

Casual Listener

1948 Views

2 replies

0 likes

  • 1948 Views
  • 2 replies
  • 0 likes

Recommended USB DAC for Win10 PC

I wonder if anyone could recommend a decent DAC to connect via USB 2 to my PC running Windows 10 and Spotify Premium. I`m hoping to improve the sound quality through my Cambridge Audio Pre-amp and Paradigm Active speakers, without breaking the bank.

Regular

I wonder if anyone could recommend a decent DAC to connect via USB 2 to my PC running Windows 10 and Spotify Premium. I`m hoping to improve the sound quality through my Cambridge Audio Pre-amp and Pa...

PhilH2

Regular

2295 Views

2 replies

0 likes

  • 2295 Views
  • 2 replies
  • 0 likes

Superuser Contribution De downloadknop voor muziek werkt niet op mijn windows laptop.

PlanFree/Premium Ik heb spotify premium.Country NederlandDeviceASUS L402WOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ik heb windows 10.My Question or Issue Ik probeer nu al een tijdje om op mijn nieuwe laptop muziek van mijn afspeellijste...

Visitor

Plan Free/Premium  Ik heb spotify premium. Country  Nederland Device ASUS L402W Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Ik heb windows 10. My Question ...

Peter

Spotify Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Doesn't Respond to Cortana's Requests

PlanPremium DeviceDesktop - LaptopOperating SystemWindows 10My Question or IssueCortana can't play anything on Spotify:Cornata successfully opens up Spotify, but doesn't do anything,it just opens up Spotify as if i were to open it; doesn't direct me ...

Casual Listener

Plan Premium   Device Desktop - Laptop Operating System Windows 10 My Question or Issue Cortana can't play anything on Spotify: Cornata successfully opens up Spotify, but doesn't do any...

kookmao

Casual Listener

12848 Views

3 replies

0 likes

  • 12848 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pause-Taste funktioniert nicht mehr

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or Issue Ich habe seit drei Tagen folgendes Problem: Immer wenn ich die Pause-Taste drücke, pausiert die Musik für ungefähr vier Sekunden - dann spielt sie einfach weiter. Um die Musik z...

Newbie

Plan Premium Country Germany Operating System Windows 10   My Question or Issue  Ich habe seit drei Tagen folgendes Problem: Immer wenn ich die Pause-Taste drücke, pausiert die Musi...

Maxim

Spotify Star

4924 Views

1 replies

0 likes

  • 4924 Views
  • 1 replies
  • 0 likes

Solved!! Playing Songs from Sorted List - Wrong Song Plays

PlanPremiumCountry United StatesDeviceHP Laptop (15-060wm)Operating SystemWindows 10 64 Bit My Question or IssueAfter searching for a song, selecting "See All" songs to view a list of the results, and sorting by "Rank", the app doesn't play the song ...

Newbie

Plan Premium Country  United States Device HP Laptop (15-060wm) Operating System Windows 10 64 Bit   My Question or Issue After searching for a song, selecting "See All" songs to ...

jsannn

Community Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution While on Spotify Desktop, it is appearing on mobile status bar

Hello. So basically anytime I listen to music on Spotify, i get to see the song that is currently playing on desktop in the status bar of my mobile phone (as I have Spotify installed with the same account being logged in). I can remove it from the st...

Casual Listener

    Hello.   So basically anytime I listen to music on Spotify, i get to see the song that is currently playing on desktop in the status bar of my mobile phone (as I have Spotify i...

Guido

Spotify Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with premium for family

I invited 2 people to my Premium for Family account. They received the email... (Removed Screenshot)However, they cannot create their own accounts. When they click on Accept Invitation they are taken to the login screen. I have never had the ability ...

Newbie

I invited 2 people to my Premium for Family account.  They received the email... (Removed Screenshot) However, they cannot create their own accounts.  When they click on Accept Invita...

Guido

Spotify Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

discover weekly wont update

PlanPremiumCountry israelDevicepc, iphone 7 plusOperating SystemWindows 10, ios 11 My Question or Issue so im using spotify for a week now, and the discover weekly playlist wont update. i've tried some solutions i saw online but none worked. suggesti...

Casual Listener

  Plan Premium Country  israel Device pc, iphone 7 plus Operating System Windows 10, ios 11   My Question or Issue  so im using spotify for a week now, and the discover...

mrwaffle00

Casual Listener

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Solved!! how to post ideas

I cannot post ideas. I found some answers in others posts but they were unclear. I understand you need a certain rank to post ideas. But at what rank do I get the option to post ideas? I have the rank music fan.

Gig Goer

I cannot post ideas. I found some answers in others posts but they were unclear. I understand you need a certain rank to post ideas. But at what rank do I get the option to post ideas? I have the ran...

Meijer1973

Gig Goer

1069 Views

2 replies

0 likes

  • 1069 Views
  • 2 replies
  • 0 likes