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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139202 Views
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  • Mac
    Windows
  • 139202 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54931 Views
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  • 33 likes
  • Windows
  • 54931 Views
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Lack of new album under the New Releases from artists I follow

PlanPremiumOperating SystemWindows 10CountryPoland My Question or IssueHi,Please help me understand how New Releases works. For example, I follow John Williams (composer) and this year his profile has released two albums but last album I see under th...

  • Casual Listener
  • Plan Premium Operating System Windows 10 Country Poland  My Question or Issue Hi, Please help me understand how New Releases works. For example, I follow John Williams (composer) and thi...
  • mariustholen
  • Music Fan
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
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Downloading new version fails

Plan:PremiumCountry: Denmark Device: DesktopOperating System: Windows 10 My Question or Issue:While using my Spotify ver. 1.0.55.487 I was advised that a new ver. 1.0.80.474 was ready for download. After a little while I was told that Spotify now was...

  • Casual Listener
  • Plan:Premium Country: Denmark  Device: Desktop Operating System: Windows 10  My Question or Issue: While using my Spotify ver. 1.0.55.487 I was advised that a new ver. 1.0.80.474 was r...
  • user-removed
  • Not applicable
  • 670 Views
  • 10 replies
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  • 670 Views
  • 10 replies
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Sharing of facebook - Player

PlanPremiumCountryChileDeviceDesktopOperating SystemW10 My Question or IssueWhen I shared songs on Facebook, they used to have an associated player.Now when sharing songs, it displays a static image instead of the player.

  • Casual Listener
  • Plan Premium Country Chile Device Desktop Operating System W10   My Question or Issue When I shared songs on Facebook, they used to have an associated player. Now when sharing songs, ...
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  • 194 Views
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Superuser Contribution Playlist error using older version of Spotify 0.8.5.133

I've been using an older version of Spotify (0.8.5.133) for several years now and up until a few weeks ago, everything was fine. Now it seems to be spinning (trying to connect) constantly. My playlists will play one song and then revert back to the m...

  • Newbie
  •   I've been using an older version of Spotify (0.8.5.133) for several years now and up until a few weeks ago, everything was fine.  Now it seems to be spinning (trying to connect) constant...
  • JulianA_Bogota
  • Roadie
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
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playlist not playing all songs

I have a playlist with 800+ songs and I've noticed the same 20 or so songs are the only ones actually being played... it's a 52 hour playlist and I've probably listened to it for more than that. help?

  • Casual Listener
  • I have a playlist with 800+ songs and I've noticed the same 20 or so songs are the only ones actually being played... it's a 52 hour playlist and I've probably listened to it for more than that. help?
  • Camellia531
  • Newbie
  • 9379 Views
  • 6 replies
  • 5 likes
  • Windows
  • 9379 Views
  • 6 replies
  • 5 likes

Spotify web player won't work!

I am trying to listen to Spotify through the web player at open.spotify.com. I have an account, THAT I PAY FOR (student), and it refuses to work on the stupid desktop at my work. I can get it to work on my phone (Samsung Galaxy S7). And every post I'...

  • Casual Listener
  • I am trying to listen to Spotify through the web player at open.spotify.com. I have an account, THAT I PAY FOR (student), and it refuses to work on the stupid desktop at my work. I can get it to work...
  • e8-5mvh75_goc
  • Casual Listener
  • 532 Views
  • 1 replies
  • 1 likes
  • 532 Views
  • 1 replies
  • 1 likes

Ads are too loud

Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music?Everyone reading this has likely noticed that you can have your volume (either on your desktop or the app) set very low and the BA...

  • Casual Listener
  • Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music? Everyone reading this has likely noticed that you can have your volume (eit...
  • 957 Views
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  • 18 likes
  • 957 Views
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  • 18 likes

Windows 10 - Left corner song banner AGAIN

the annoying banner is back, even though the option is off win10, app version 1.0.82.447.g975ad224

  • Newbie
  •   the annoying banner is back, even though the option is off 😞 win10, app version 1.0.82.447.g975ad224
  • Toksu_
  • Casual Listener
  • 489 Views
  • 2 replies
  • 1 likes
  • 489 Views
  • 2 replies
  • 1 likes

Imported itunes playlist songs grayed out, but available in library

First, this question is asked here but it won't let me reply The issue I have is I imported several playlists from itunes several years ago, recently these songs have become grayed out and unplayable in the playlist (on both windows and my iPhone), h...

playlist.jpg library.jpg
  • Casual Listener
  • First, this question is asked here but it won't let me reply   The issue I have is I imported several playlists from itunes several years ago, recently these songs have become grayed out and u...
  • JanDC
  • Regular
  • 931 Views
  • 2 replies
  • 8 likes
  • 931 Views
  • 2 replies
  • 8 likes

Can artists hide certain playlists from "Discovered On" section in About Me?

I've noticed certain artists that are placed on my playlists don't have my playlists showing on their "Disocovered On" section. I'm wondering do aritists have control to hide certain playlists?

  • Roadie
  •     I've noticed certain artists that are placed on my playlists don't have my playlists showing on their "Disocovered On" section.  I'm wondering do aritists have control to hide ce...
  • 264 Views
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  • 264 Views
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Can't find other users' profiles

Hello, I tried to find other users' profiles by using the search function. I tried to search them by putting in the form "spotify:user:username" and put the real username (f.e. JohnDoe) but this doesn't work. Is the fact I have a free account the rea...

  • Music Fan
  • Hello,   I tried to find other users' profiles by using the search function. I tried to search them by putting in the form " spotify:user:username" and put the real username (f.e. JohnDoe) but...
  • Maxim
  • Spotify Star
  • 4510 Views
  • 15 replies
  • 0 likes
  • 4510 Views
  • 15 replies
  • 0 likes

Can't unfollow playlist

PlanPremiumCountryUSA DeviceWorkstationOperating SystemWIndows 7 My Question or IssueI can't unfollow a playlist. I've tried it on my iphone, my WIn 7 desktop, and I can't unfollow it. I've logged out and back in, and it doesn't work. Thoughts?

  • Casual Listener
  • Plan Premium Country USA   Device Workstation Operating System WIndows 7   My Question or Issue I can't unfollow a playlist. I've tried it on my iphone, my WIn 7 desktop, and I c...
  • lokerola
  • Casual Listener
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Solved!! can't link my spotify account to facebook

PlanFreeCountry NZDevicePC, Windows 10 My Question or IssueI'm clicking the 'connect to facebook button' but nothing comes up. I've reinstalled spotify, disabled my adblocker, changed my default browser to IE, but nothing has worked.

  • Visitor
  • Plan Free Country  NZ Device PC, Windows 10   My Question or Issue I'm clicking the 'connect to facebook button' but nothing comes up. I've reinstalled spotify, disabled my adblocke...
  • user-removed
  • Not applicable
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
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Playlist with "start at specific time" function

Hi, this playlist has a feature when songs starting at specific time https://open.spotify.com/user/spotify/playlist/5rJNwG9BImUMYDrN5D3aUi Can you turn on this function for normal users (Not only for DJs like Skrillex)? TNX

  • Casual Listener
  • Hi, this playlist has a feature when songs starting at specific time https://open.spotify.com/user/spotify/playlist/5rJNwG9BImUMYDrN5D3aUi   Can you turn on this function for normal users...
  • 129778495
  • Newbie
  • 30286 Views
  • 10 replies
  • 27 likes
  • Windows
  • 30286 Views
  • 10 replies
  • 27 likes

Spotify crash immedietly when play a particular song

PlanFreeCountryMY Device(HP 14-bw019AX)Operating System(Windows 10) My Question or IssueI'm having a problems where my Spotify always crash or close immedietly everytime I press play on this particular song. It's like I click 'exit' on the 'play' but...

  • Casual Listener
  • Plan Free Country MY  Device (HP 14-bw019AX) Operating System (Windows 10)   My Question or Issue I'm having a problems where my Spotify always crash or close immedietly everytime...
  • 9ys-e835ja_55
  • Casual Listener
  • 517 Views
  • 2 replies
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  • 517 Views
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mp3 files downloaded from Bandcamp will not play. They're unprotected, and I have new codecs.

I have some songs from bandcamp I want to add to my playlists, and I can get them to show up in spotify, but not to actually play, instead it just skips to whatever spotify song is next. I've already tried installing new codecs, installing quicktime,...

  • Newbie
  •   I have some songs from bandcamp I want to add to my playlists, and I can get them to show up in spotify, but not to actually play, instead it just skips to whatever spotify song is next.&nbsp...
  • 774 Views
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  • 2 likes
  • 774 Views
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  • 2 likes

Solved!! Can't unlike a song

I've accidentaly pressed thumbs up for a song that I don't like, and now I'm stuck, because I can't unlike it and this problem is from 2012, what the actual **bleep**? Spotify, please fix this, this is madness...

  • Newbie
  • I've accidentaly pressed thumbs up for a song that I don't like, and now I'm stuck, because I can't unlike it and this problem is from 2012, what the actual **bleep**? Spotify, please fix this, this ...
  • jgt-7u_fxwuo
  • Casual Listener
  • 19185 Views
  • 8 replies
  • 9 likes
  • Windows
  • 19185 Views
  • 8 replies
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How to get the original spotify back,not migrating the data to the microsoft store one.

PlanFree/Premium Operating SystemWindows 10 My Question or IssueFor all of those who are trying to install the original version of spotify,as a traditional program I mean, and it ends up converting/"migrating the data" to the Microsoft store version....

  • Newbie
  • Plan Free/Premium     Operating System Windows 10    My Question or Issue For all of those who are trying to install the original version of spotify,as a traditional progr...
  • 1964 Views
  • 0 replies
  • 4 likes
  • 1964 Views
  • 0 replies
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Multiple Web Players - Songs wont even play

.PlanPremiumCountry UKDeviceDesktopOperating SystemWindows 10 My Question or Issue Spotify has stopped playing on my web browser. I've tried everything from signing in and out, resetting passwords and signing out everywhere and all it has managed to ...

  • Newbie
  • . Plan Premium Country  UK Device Desktop Operating System Windows 10   My Question or Issue  Spotify has stopped playing on my web browser. I've tried everything from signi...
  • oiman
  • Casual Listener
  • 536 Views
  • 2 replies
  • 0 likes
  • 536 Views
  • 2 replies
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Crossfade bug in a playlist?

PlanPremiumCountryGermanyOperating SystemWindows 10 PlaylistHype My Question or Issue Hi,i can't understand my problem. When i'm listening to my playlists, which i created for myself, the crossfade function (off) works correctly.But when i'm listenin...

  • Regular
  • Plan Premium Country Germany Operating System Windows 10  Playlist Hype   My Question or Issue   Hi, i can't understand my problem.     When i'm listening to m...
  • Jollof
  • Composer
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes