Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9186 Views
95 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
777 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
1861 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I used to be able to switch flawlessly between Spotify Mobile to Spotify Desktop vice versa. In recent days, I've noticed that even with Spotify Desktop logged on, my app on mobile will not have the option to play and switch the song on my desktop an...
I used to be able to switch flawlessly between Spotify Mobile to Spotify Desktop vice versa. In recent days, I've noticed that even with Spotify Desktop logged on, my app on mobile will not ...
421 Views
0 replies
0 likes
If you're having trouble removing an artist from your library, you may have saved songs that are "unplayable" and therefore not visible. You can fix this by going into settings and turning on "show unplayable songs" then you can go to the artist and ...
If you're having trouble removing an artist from your library, you may have saved songs that are "unplayable" and therefore not visible. You can fix this by going into settings and turning on "show u...
1058 Views
0 replies
0 likes
PlanPremiumCountry USDevicePCOperating SystemWindows 10 My Question or Issue Spotify will work ok for a few songs, then half way into a song the audio will cut out. Sometimes I will get a message that it cannot play song, others it will looks like it...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Spotify will work ok for a few songs, then half way into a song the audio will cut out....
475 Views
0 replies
1 likes
Hi,I have a Microsoft Surface Pro tablet, running Windows 10 Pro and have installed the Spotify desktop app. I also do have Premium plan activated on this. At home, I like to connect external display, mouse and keyboard to the tablet.Usually, Windows...
Hi, I have a Microsoft Surface Pro tablet, running Windows 10 Pro and have installed the Spotify desktop app. I also do have Premium plan activated on this. At home, I like to connect exter...
Newbie
3676 Views
11 replies
18 likes
PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue I cannot find the big shuffle button. On my phone theres a big button called "Shuffle" and if i press it, it automatically plays the playlist and starts on a random song...
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue I cannot find the big shuffle button. On my phone theres a big button called "Shuff...
481 Views
0 replies
0 likes
Is asking too much for Spotify to save the player state or last song/playlist I was playing before I turn off my PC? Even with the player stopped it's not saving. Every DAY I start my PC, Spotify is there with the same song I was playing weeks ago th...
Is asking too much for Spotify to save the player state or last song/playlist I was playing before I turn off my PC? Even with the player stopped it's not saving. Every DAY I start my PC, Spotify is ...
Music Fan
903 Views
2 replies
1 likes
Hello! I am having trouble installing Spotify after uninstalling it to do a clean reinstall. I am on Windows 7 and keep getting "Error code: 18". It says Spotify is unable to install because files to be written are in use by another process. I have r...
Hello! I am having trouble installing Spotify after uninstalling it to do a clean reinstall. I am on Windows 7 and keep getting "Error code: 18". It says Spotify is unable to install because files to...
610 Views
0 replies
1 likes
Plan PremiumCountry Poland Operating System Windows 10 Education My Question or Issue Why do I have storage use around 200MB/s (Spotify.exe)? All the time. Also if I download my own playlists and they stay green (saved) after some few days it is disa...
Plan Premium Country Poland Operating System Windows 10 Education My Question or Issue Why do I have storage use around 200MB/s (Spotify.exe)? All the t...
Casual Listener
578 Views
2 replies
0 likes
HI, I've had a premium account for a while, but since my parents were interested as well, I created an account for my dad and upgraded to family, so we could all join. I'ts been almost 2 months and I'm still not getting an invitation to join. I've tr...
HI, I've had a premium account for a while, but since my parents were interested as well, I created an account for my dad and upgraded to family, so we could all join. I'ts b...
Roadie
428 Views
1 replies
0 likes
DevicePCOperating SystemWindows 10Chrome My Question or Issue I noticed a couple of weeks ago that I couldn't go online in the desktop app. I signed out and tried to log in again, but it timed out.I then uninstalled spotify and went to the spotify we...
Device PC Operating System Windows 10 Chrome My Question or Issue I noticed a couple of weeks ago that I couldn't go online in the desktop app. I signed out and tried to l...
Spotify Legend
1098 Views
3 replies
0 likes
PlanPremium Country US DeviceDell Latitude Operating SystemWindows 10 My Question or Issue The desktop overlay will not go away even after turning it off. I've had this problem before and it was resolved but has resurfaced again. I'm currently using ...
Plan Premium Country US Device Dell Latitude Operating System Windows 10 My Question or Issue The desktop overlay will not go away even after turn...
Spotify Legend
1883 Views
5 replies
11 likes
PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10My Question or Issue Hello, This has been a frustrating issue for months now, and I'm finally getting enough time to look into it. There is an option to turn this feature off, and it will w...
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Hello, This has been a frustrating issue for months now, and I'm finally getting e...
Community Legend
1444 Views
1 replies
0 likes
Every time I restar my PC the media overlay keeps apearing when using media keys. I go to settings, and check that that feature is disabled. I need to enabled it, and then disable it again to get the media overlay disappear.But when I restar my PC th...
Every time I restar my PC the media overlay keeps apearing when using media keys. I go to settings, and check that that feature is disabled. I need to enabled it, and then disable it again to get the...
Community Legend
654 Views
1 replies
0 likes
PlanPremiumCountry BrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueHá mais de 1 mês o Spotify não encontra meus novos amigos no Facebook, e parou de mostrar minha atividade recente na aba "Visão Geral". Minhas opções de privacidade ...
Plan Premium Country Brazil Device Desktop Operating System Windows 10 My Question or Issue Há mais de 1 mês o Spotify não encontra meus novos amigos no Facebook, e parou de mo...
Spotify Star
1535 Views
3 replies
0 likes
PlanPremiumCountry UKDeviceASUS X541S laptopOperating SystemWindows 10 My Question or IssueI don't see anyone with this particular problem: I can load and play any local file on my laptop through the 'local files' library just fine. However in the la...
Plan Premium Country UK Device ASUS X541S laptop Operating System Windows 10 My Question or Issue I don't see anyone with this particular problem: I can load and play any local...
404 Views
0 replies
0 likes
Hi, I've been having this issue for quite a while now and it's really starting to annoy me.I've tried everything I can think of and I can't find anything online on how to fix this problem. I've tried both the Windows 10 App and the standalone version...
Hi, I've been having this issue for quite a while now and it's really starting to annoy me. I've tried everything I can think of and I can't find anything online on how to fix this problem. ...
Newbie
29194 Views
15 replies
21 likes
PlanPremiumCountryRomaniaDeviceLenovo ThinkPadOperating SystemWindows 10My Question or Issue The desktop application would not work when plugging in Jack headsets, nor on native speakers of the computer. The music displays as singing, time runs, but ...
Plan Premium Country Romania Device Lenovo ThinkPad Operating System Windows 10 My Question or Issue The desktop application would not work when plugging in Jack headsets, nor on nativ...
444 Views
0 replies
0 likes
PlanPremiumCountrythe NetherlandsDeviceLenovo IdeaPad 710SOperating SystemWindows 10 My Question or IssueMusic does not play on the windows app. I can listen to it on the web player and my android app on my phone, but not on the desktop app for Windo...
Plan Premium Country the Netherlands Device Lenovo IdeaPad 710S Operating System Windows 10 My Question or Issue Music does not play on the windows app. I can listen to it on th...
Casual Listener
4890 Views
2 replies
0 likes
PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or Issue I cannot access the spotify web player through Chrome Does not work in incognito mode either. All web settings have been reset, cache and cookies cleared. Checked Protected ...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I cannot access the spotify web player through Chrome Does not work in incogn...
Music Fan
1708 Views
4 replies
0 likes
PlanPremiumCountry TurkeyDeviceNotebookOperating SystemWindows 7 x64 My Question or IssueHi,I use w7 x64. And when spotify open(even doesnt play) i try to close windows, but i get error page from spotify( Spotify cant start 0xc0000022) . Windows clos...
Plan Premium Country Turkey Device Notebook Operating System Windows 7 x64 My Question or Issue Hi, I use w7 x64. And when spotify open(even doesnt play) i try to clos...
578 Views
0 replies
0 likes
