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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81182 Views

40 replies

68 likes

  • 81182 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776740 Views

503 replies

64 likes

  • 776740 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18242 Views

19 replies

5 likes

  • 18242 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2806 Views

0 replies

4 likes

  • 2806 Views
  • 0 replies
  • 4 likes

Is Spotify blocking China IPs?

PlanPremiumCountry China MainlandDevicePC & iPhone SEOperating SystemWindows 8.1 & iOS 12 My Question or Issue Theres 2 problems I've already have.First one is, I find that I can't use Spotify from 2 hours before until now. Wondering if Spotify block...

Newbie

Plan Premium Country  China Mainland Device PC & iPhone SE Operating System Windows 8.1 & iOS 12   My Question or Issue  Theres 2 problems I've already have. Fi...

ShiroRecord

Regular

1149 Views

1 replies

0 likes

  • 1149 Views
  • 1 replies
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Playlist restarts from first track

PlanPremiumCountry UKDeviceLaptopOperating SystemWindows 10 pro My Question or Issue My playlists keep jumping back to the beginning - back to the first track.This has been a problem on & off for users for years, and no permanent solution seems to ha...

Visitor

Plan Premium Country  UK Device Laptop Operating System Windows 10 pro   My Question or Issue  My playlists keep jumping back to the beginning - back to the first track. Thi...

Sebasty

Community Legend

1803 Views

4 replies

2 likes

  • 1803 Views
  • 4 replies
  • 2 likes

Playlist image, description and title being removed.

I had made a playlist for the upcoming Reading Festival in England. The previous playlist picture contained an image that, I assume, was claimed by festival republic and removed. I have since changed the image (to one that I took myself) and descript...

Regular

I had made a playlist for the upcoming Reading Festival in England. The previous playlist picture contained an image that, I assume, was claimed by festival republic and removed. I have since changed...

Sebasty

Community Legend

1265 Views

1 replies

2 likes

  • 1265 Views
  • 1 replies
  • 2 likes

Superuser Contribution Unable to add thousands of local songs (7500+ songs) to my library

PlanPremiumCountryUSDeviceCustom desktop PC (Ryzen 7 1800x, 16GB DDR4-3200MHz, RTX 2080)Operating SystemWindows 10 64-bit My Question or IssueI recently upgraded to premium and am trying to integrate my local collection of music I've built up over ma...

Roadie

Plan Premium Country US Device Custom desktop PC (Ryzen 7 1800x, 16GB DDR4-3200MHz, RTX 2080) Operating System Windows 10 64-bit   My Question or Issue I recently upgraded to premium a...

Peter

Spotify Legend

543 Views

3 replies

0 likes

  • 543 Views
  • 3 replies
  • 0 likes

Wrong song?

PlanPremiumCountryNorth AmericaDevicePCOperating SystemWindows 7 My Question or IssueWhenever I attempt to play the song Instagram by DEAN, the song Indica Badu from Logic comes uo? I've tried closing, and reinstalling spotify and nothing works. Is t...

Visitor

Plan Premium Country North America Device PC Operating System Windows 7   My Question or Issue Whenever I attempt to play the song Instagram by DEAN, the song Indica Badu from Logic co...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
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Spotify stops playing after a few days

Every few days, which is when i notice it, spotify will stop playing songs. saved songs will always work, but if i try to listen to a new artist or to any song that has not been saved to my favorite songs, the album art icon will display a black squa...

Newbie

   Every few days, which is when i notice it, spotify will stop playing songs. saved songs will always work, but if i try to listen to a new artist or to any song that has not been saved t...

Minsk

Casual Listener

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Desktop overlay when using media keys glitch not resolved [Thinking of cancelling Spotify]

PlanPremium 1.0.93.244.g1e3a05e7 (Windows Store version)CountryUnited Kingdom DevicePC - 8700K Z370 16GB RAM 1080 TiOperating SystemWindows 10 My Question or IssueI've looked everywhere for a fix for this issue, but it hasn't been resolved [Cleared c...

Casual Listener

Plan Premium 1.0.93.244.g1e3a05e7 (Windows Store version) Country United Kingdom  Device PC - 8700K Z370 16GB RAM 1080 Ti Operating System Windows 10  My Question or Issue I'v...

Mantisentil

Community Legend

658 Views

1 replies

1 likes

  • 658 Views
  • 1 replies
  • 1 likes

Hey spotify, how about you fix this (for the nth. time)

PlanPremiumCountryUruguay DeviceWindows DesktopOperating SystemWindows 10. Creators Update 1803 Build 17134.407 My Question or Issue Could you fix that annoying overlay with the keys? I tried everything, uninstalling, cleaning registry, enabled, disa...

Regular

Plan Premium Country Uruguay  Device Windows Desktop Operating System Windows 10. Creators Update 1803 Build 17134.407   My Question or Issue  Could you fix that annoying ove...

Mantisentil

Community Legend

1480 Views

9 replies

3 likes

  • 1480 Views
  • 9 replies
  • 3 likes

Not able to play specific playlist

PlanFreeCountryPoland DevicePCOperating SystemWindows 7 My Question or Issue I have an issue with just one playlist (And that's why we drink - podcast). Other playlists either created by me or taken from the main page do work. This playlists plays on...

Casual Listener

Plan Free Country Poland   Device PC Operating System Windows 7   My Question or Issue  I have an issue with just one playlist (And that's why we drink - podcast). Other pla...

Pyromacja

Casual Listener

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Just bough premium for 9.00SEK for 3 months, Got Charged 99.00SEK every month.

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue So I saw the new black friday price for Spotify so I decided to give it a shot, after paying it I noticed something off, I got charged 99.00SEK and it will charge me the...

Casual Listener

Plan Premium Country  Sweden Device PC Operating System Windows 10   My Question or Issue  So I saw the new black friday price for Spotify so I decided to give it a shot, aft...

frolof1

Casual Listener

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Spotify Reseller accounts?

Can anyone tell the difference with the Spotify 'reseller' accounts that I see advertised say on eBay?I am looking for a year's subscription account again and see all the reseller accounts for a cheaper price than Spotify?They say they are genuine, b...

Regular

Can anyone tell the difference with the Spotify 'reseller' accounts that I see advertised say on eBay? I am looking for a year's subscription account again and see all the reseller accounts for a ch...

1398 Views

0 replies

0 likes

Premium
reseller
  • 1398 Views
  • 0 replies
  • 0 likes

Friend activity not updating unless I close and reopen

Over the past month or 2 I've noticed that my friend activity feed doesn't update unless I'll toggle it off/on from settings. This morning when I brought it up on my laptop, it showed my most recent friend had listened to something 1d ago. When I tog...

Regular

Over the past month or 2 I've noticed that my friend activity feed doesn't update unless I'll toggle it off/on from settings.  This morning when I brought it up on my laptop, it showed my most r...

Mantisentil

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Windows 10 & tri-monitors

PlanPremiumCountry USADeviceHP elite book with 2 extra monitorsOperating Systemwindows 10 My Question or IssueOkay - so when I am at work, I use a windows 10 laptop, w/ 3 monitors (the one in the laptop + 2 externals). Whenever I use the webplayer, a...

Visitor

Plan Premium Country  USA Device HP elite book with 2 extra monitors Operating System windows 10   My Question or Issue Okay - so when I am at work, I use a windows 10 laptop, w/ ...

Mantisentil

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Spotify pause mutes youtube with Bluetooth Headphones

DeviceDesktop PCOperating SystemWindows 10 64 bit Pro My Question or Issue Ok so here is the thing. When I have my CX 6.00 BT headset and I pause spotify it mutes youtube as well, to the point that I don't have sound at all in YT. It works when I tur...

Casual Listener

  Device Desktop PC Operating System Windows 10 64 bit Pro   My Question or Issue  Ok so here is the thing. When I have my CX 6.00 BT headset and I pause spotify it mutes youtub...

869 Views

0 replies

2 likes

Youtube
  • 869 Views
  • 0 replies
  • 2 likes

Solved!! Connection Failed

PlanPremiumCountry (Turkey)Device(Sony)Operating System(Android) My Question or Issue My issue is my phone and desktop connection always breaks. When I want to chance song I have to open my phone lock ( I am using headset for next song or start-stop ...

Regular

Plan Premium Country  (Turkey) Device (Sony) Operating System (Android)   My Question or Issue  My issue is my phone and desktop connection always breaks. When I want to chan...

Mantisentil

Community Legend

1097 Views

7 replies

0 likes

  • 1097 Views
  • 7 replies
  • 0 likes

Windows client instantly skips all songs

PlanPremium DevicePCOperating SystemWindows 10 My Question or Issue When I try to play a song, it shows the album cover for a short instant before it goes away and warns me "Spotify can't play this right now. If you have the file on your computer you...

Casual Listener

Plan Premium   Device PC Operating System Windows 10   My Question or Issue  When I try to play a song, it shows the album cover for a short instant before it goes away and wa...

AydinBiber

Casual Listener

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Same playlist in 2 devices not syncing

PlanFreeCountry: Argentina DevicePC (Windows 10) and Sony Xperia XZ Premium (Oreo)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Same playlist (Release Radar) are not syncing the not liked songs between both devices.Both...

Music Fan

  Plan Free Country: Argentina   Device PC (Windows 10) and Sony Xperia XZ Premium (Oreo) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Sootify playlist going to radio.

I keep trying to listen to my, over 14 hour playlist on shuffle mode, and after a couple hours it will just start playing radio instead of continueing with the actual playlist, i even have it downloaded ave it still happens.This happens on both my ph...

Newbie

I keep trying to listen to my, over 14 hour playlist on shuffle mode, and after a couple hours it will just start playing radio instead of continueing with the actual playlist, i even have it downloa...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

How to move to another playlist while preserving song timestamps ?

PlanpremiumCountry TurkeyDeviceIntelOperating SystemWindows 10 My Question or IssueAs my playlist approached 10K songs, I tried to move it to another playlist but this time all the added songs "add dates" are changed to "now" and if I do this I will ...

Newbie

Plan premium Country  Turkey Device Intel Operating System Windows 10   My Question or Issue As my playlist approached 10K songs, I tried to move it to another playlist but this t...

327 Views

0 replies

3 likes

  • 327 Views
  • 0 replies
  • 3 likes