Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
PlanPremiumCountry ItalyDeviceDell Desktop + Huawei P9 plusOperating SystemWindows 10 + Android7.0 My Question or IssueHi everybody,I have no notifications icon in Windows (plese see attachment) although I have activated all the "PUSH notifications" ...
Plan Premium Country Italy Device Dell Desktop + Huawei P9 plus Operating System Windows 10 + Android7.0 My Question or Issue Hi everybody, I have no notifications icon in Win...
Roadie
534 Views
1 replies
0 likes
My Question or Issue:Prior varifying my student discount, it was showing i will receive 99c for first 3 months on student packhage, then CAD4.99 per month.after student status verification, i donot see it. I have been taken to payment and has been ch...
My Question or Issue: Prior varifying my student discount, it was showing i will receive 99c for first 3 months on student packhage, then CAD4.99 per month. after student status verification, i d...
Spotify Legend
407 Views
2 replies
0 likes
PlanFreeCountryHonduras Operating SystemWindows 10 My Issue: I have a problem about importing music to my playlists. Over time artists hide their albums being denied their reproduction, the songs I could recover them by importing them with the discs ...
Plan Free Country Honduras Operating System Windows 10 My Issue: I have a problem about importing music to my playlists. Over time artists hide their albums being denie...
Casual Listener
1066 Views
2 replies
1 likes
Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos. Muchas gracias, espero su ayuda.
Hola a todos, mi caso es el siguiente, tengo cuenta premium, tengo acceso a toda las caracteristicas de usuario premium, pero no puedo oir en alta calidad, aqui algunos pantallazos. Muchas g...
Spotify Legend
513 Views
3 replies
0 likes
PlanPremiumCountry Australia/New ZealandDeviceLaptopOperating SystemWindows 10 My Question or Issue All of my offline music has deleted itself maybe 5 times now in the past 3 weeks.Does anyone else have this problem? I've already removed all offline ...
Plan Premium Country Australia/New Zealand Device Laptop Operating System Windows 10 My Question or Issue All of my offline music has deleted itself maybe 5 tim...
Spotify Legend
377 Views
1 replies
0 likes
PlanFreeCountry Canada Operating SystemWindows My Question or Issue I made a friend of mine a playlist, first through iTunes, and then I imported that playlist - and the songs in it - to Spotify. As it turns out, as almost all the songs are local son...
Plan Free Country Canada Operating System Windows My Question or Issue I made a friend of mine a playlist, first through iTunes, and then I imported that playl...
Music Fan
4129 Views
7 replies
2 likes
Plan: FreeCountry: USA Device: Lenovo G50-80 laptopOperating System: Windows 10 Home I'm not sure what caused/changed before this happened, although it might have been an automated update.Spotify doesn't play any sound at all. I've tried speakers, bl...
Plan: Free Country: USA Device: Lenovo G50-80 laptop Operating System: Windows 10 Home I'm not sure what caused/changed before this happened, although it might have been an automa...
Casual Listener
544 Views
2 replies
0 likes
What do I need to do to spotify to find my local files?why can not my spotify playlists find my local files?but spotify can find them?but when I look in local files on spotify, I can find them.one of the picture shows my playlist.The other shows the ...
What do I need to do to spotify to find my local files? why can not my spotify playlists find my local files? but spotify can find them? but when I look in local files on spotify, I can find them....
Casual Listener
526 Views
2 replies
0 likes
DeviceMotorola G5 Plus, Samsung s9 laptopOperating SystemAndroid nougat, Windows 10 My Question or Issue On pc singles show up in YOUR LIBRARY's Albums, even when I click 'Saved Albums Only'. I don't want to see them. This is not so in android app. P...
Device Motorola G5 Plus, Samsung s9 laptop Operating System Android nougat, Windows 10 My Question or Issue On pc singles show up in YOUR LIBRARY's Albums, even when I click 'Saved...
328 Views
0 replies
0 likes
PlanPremiumOperating SystemWindwos 7My Question or IssueI can not uninstall Spotify on Windows 7 i dont know why but the crashes program when i try to uninstall it from all ways, via Control Panel or the Command line, I dont know what to do... Also i...
Plan Premium Operating System Windwos 7 My Question or Issue I can not uninstall Spotify on Windows 7 i dont know why but the crashes program when i try to uninstall it from all ways, via Contro...
Spotify Legend
1157 Views
3 replies
0 likes
Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried using Spotify again the next day. Then it was back to ...
Further to all the other threads on this, I was experiencing this problem and tried all the fixes suggested in those threads. The one that suggests changing the proxy seemed to work until I tried usi...
Casual Listener
1894 Views
3 replies
0 likes
Hello community, I just have a little question. So I had tons of custom files I uploaded to spotify (I'm on the premium subscription btw), but I uploaded them to playlists and synced them to my phone so I can play them when I'm not home. However I re...
Hello community, I just have a little question. So I had tons of custom files I uploaded to spotify (I'm on the premium subscription btw), but I uploaded them to playlists and synced them to my pho...
Spotify Legend
480 Views
1 replies
0 likes
PlanPremium DeviceDesktop, Windows 10 My Question or Issue I want to add a bunch of songs to the same playlist. These are always single songs, so I can't just drag and drop multiple songs into the playlist I want. Is there a shortcut of some sort bec...
Plan Premium Device Desktop, Windows 10 My Question or Issue I want to add a bunch of songs to the same playlist. These are always single songs, so I can't just drag and dr...
Roadie
2240 Views
2 replies
0 likes
Firewall is not blocking Spotify! I enabled Spotify in every way through firewall. Web player works perfectly but Windows app doesn't. It displayes error: A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally ...
Firewall is not blocking Spotify! I enabled Spotify in every way through firewall. Web player works perfectly but Windows app doesn't. It displayes error: A firewall may be blocking Spotify. Please u...
Visitor
16345 Views
5 replies
4 likes
PlanPremiumCountry BolviaDevice(Lenovo 80KY)Operating System(Windows 10) My Question or Issue Recently I downloaded the program spotify for PC, it turns out that it does not open, try other versions and nothing does not want to open the program, my o...
Plan Premium Country Bolvia Device (Lenovo 80KY) Operating System (Windows 10) My Question or Issue Recently I downloaded the program spotify for PC, it turns out that it...
Casual Listener
465 Views
2 replies
0 likes
PlanFamilyCountryScotland DevicePCOperating SystemWindows 10 My Question or IssueI am playing U2 songs of experience delux edition and its skipping most files with this error. Anyone know how to sort it ?
Plan Family Country Scotland Device PC Operating System Windows 10 My Question or Issue I am playing U2 songs of experience delux edition and its skipping most files with thi...
Spotify Legend
860 Views
3 replies
0 likes
PlanPremium My Question or IssueMy daily mixes (both on iPhone and Windows desktop) change when I am listening to them. I find I like the first 10/15 songs and go back to listen to them 30 minutes later (without closing the app) and that daily mix ha...
Plan Premium My Question or Issue My daily mixes (both on iPhone and Windows desktop) change when I am listening to them. I find I like the first 10/15 songs and go back to listen to them 30...
Spotify Legend
1797 Views
1 replies
0 likes
PlanPremium FamilyCountry USA DeviceDell PC ~2016 vintageOperating SystemWindows 10 My Question or IssueI have a lot of playlists. I organize them into folders, and subfolders, and sub-sub-folders, alphabetically. e.g. "ABC" --> "A" --> "AC/DC" --> "...
Plan Premium Family Country USA Device Dell PC ~2016 vintage Operating System Windows 10 My Question or Issue I have a lot of playlists. I organize them into folder...
301 Views
0 replies
0 likes
PlanPremiumCountry UkDeviceWindows 7 PCMy Question or Issue I can't hear any podcasts and all my music sounds underwater when using the desktop client on windows 7. When I use the web player the music/podcasts sound absolutely fine. The desktop clien...
Plan Premium Country Uk Device Windows 7 PC My Question or Issue I can't hear any podcasts and all my music sounds underwater when using the desktop client on windows 7. When I u...
Spotify Legend
1147 Views
3 replies
0 likes
