Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9186 Views
95 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
776 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
1861 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountry United StatesDeviceiPhone XOperating SystemiOS 12 My Question or Issue Everytime I open spotify on my computer while listening to music on my iphone, the iphone pauses the music. When I attempt to press play on my phone, it begins ...
Plan Premium Country United States Device iPhone X Operating System iOS 12 My Question or Issue Everytime I open spotify on my computer while listening to music on my iph...
476 Views
0 replies
0 likes
PlanPremiumCountry DevicePCOperating SystemWindows7 My Question or Issue Al guardar albums en carpetas de playlists, algunos aparecen con autor primero y otros con título primero, lo cuál es un problema para ordenarlos por orden alfabético. Es esto m...
Plan Premium Country Device PC Operating System Windows7 My Question or Issue Al guardar albums en carpetas de playlists, algunos aparecen con autor primero y otros con ...
413 Views
0 replies
0 likes
Hi, I am a Premium member living in the US. When I first created this Spotify account, I used my Facebook account to create it. I have since deactivated my Facebook, and wish to keep it that way. However, I can only seem to login to my Spotify by rea...
Hi, I am a Premium member living in the US. When I first created this Spotify account, I used my Facebook account to create it. I have since deactivated my Facebook, and wish t...
Roadie
543 Views
1 replies
1 likes
My Question or Issue On the phone, when sorting a playlist we have multiple options to sort e.g. By song name, artist, length of song, custom, etc.On the desktop you can only sort by the cateogies of the columns, meaning there is no option to sort by...
My Question or Issue On the phone, when sorting a playlist we have multiple options to sort e.g. By song name, artist, length of song, custom, etc. On the desktop you can only sor...
1197 Views
0 replies
0 likes
PlanPremiumCountry USADeviceLenovo Ideapad 320Operating SystemWindows 10 Home My Question or Issue I am playing spotify but after I pause a song, it may decide to mute itself, but when I try to unmute it in volume mixer, it doesn't unmute, I restart ...
Plan Premium Country USA Device Lenovo Ideapad 320 Operating System Windows 10 Home My Question or Issue I am playing spotify but after I pause a song, it may decide to m...
4349 Views
0 replies
4 likes
My Question or IssueThis only happens in my podcasts, but my episodes will get stuck near the end, retaining their 'unfinished' symbol on the left. When I try to play the episode, it just skips to the next one (or the one after that if the next one i...
My Question or Issue This only happens in my podcasts, but my episodes will get stuck near the end, retaining their 'unfinished' symbol on the left. When I try to play the episode, it just skips to ...
Music Fan
1832 Views
1 replies
2 likes
PlanPremiumCountryJapanDeviceiPhone 8 Plus, PCOperating SystemiOS 12.1.1, Windows 10 My Question or Issue On both devices, even though my OS and website are set to english, when I see my Wrapped 2018 information, the artists names are in japanese.It'...
Plan Premium Country Japan Device iPhone 8 Plus, PC Operating System iOS 12.1.1, Windows 10 My Question or Issue On both devices, even though my OS and website are set to engli...
Casual Listener
3542 Views
3 replies
2 likes
PlanPremiunCountry BrazilDeviceWindows 10Operating SystemWindows 10 My Question or Issue before the last update I was using spotify with 2 audio interface, one normal and one bluetooth (my pc has 4 audio interfaces). The spotify always played in blue...
Plan Premiun Country Brazil Device Windows 10 Operating System Windows 10 My Question or Issue before the last update I was using spotify with 2 audio interface, one norm...
570 Views
0 replies
1 likes
PlanPremium FamilyCountry United StatesDeviceDell Latitude Operating SystemWindows 10 My Question or IssueMy job requires us to lock our computer when not at our desk. Everytime I lock my computer, whenever I return and log-back in I get the "can't p...
Plan Premium Family Country United States Device Dell Latitude Operating System Windows 10 My Question or Issue My job requires us to lock our computer when not at our de...
694 Views
0 replies
0 likes
PlanPremiumCountry CanadaDevice(PC)Operating System(Windows 10) My Question or Issue So as I went to check my spotify wrapped 2018, I noticed that the sound quality when I play songs on that is much higher/(louder?) than the quality I have on my desk...
Plan Premium Country Canada Device (PC) Operating System (Windows 10) My Question or Issue So as I went to check my spotify wrapped 2018, I noticed that the sound quality...
849 Views
0 replies
0 likes
PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 IssueWhen Spotify switch to the next song on the playlist it starts about halv way in. Its not everytime, but often enough.Ive notised its happend to atleast two songs most often:Five Finger...
Plan Premium Country Sweden Device PC Operating System Windows 10 Issue When Spotify switch to the next song on the playlist it starts about halv way in. Its not everytime, but...
Composer
2316 Views
2 replies
2 likes
PlanPremiumCountry BrazilDevicePCOperating SystemWindows 10 PRO Redstone 5 My Question or Issue Hey the "Show Desktop overlay when using media keys" option is broken. I have it set to OFF which does nothing when Spotify opens. You have to go in, turn...
Plan Premium Country Brazil Device PC Operating System Windows 10 PRO Redstone 5 My Question or Issue Hey the "Show Desktop overlay when using media keys" option is bro...
Newbie
1430 Views
3 replies
7 likes
PlanFreeCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I was searching in Spotify to add songs to a playlist. After adding dozens of songs I realized that some of the songs were coming from my itunes library. This was unexpected a...
Plan Free Country USA Device PC Operating System Windows 10 My Question or Issue I was searching in Spotify to add songs to a playlist. After adding dozens of son...
559 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceAll My Question or IssueHow do I web link a search result?In a very old version you could right-click. Now, I tried to form the link https://open.spotify.com/search/search+words+here manually, but it gives a blank page.
Plan Premium Country Sweden Device All My Question or Issue How do I web link a search result? In a very old version you could right-click. Now, I tried to form the link https:...
388 Views
0 replies
0 likes
The left corner song banner setting was introduced and fixed with the issue below:https://community.spotify.com/t5/Desktop-Windows/Can-t-play-the-current-song/td-p/1302172 However, this setting is not respected after every Spotify upgrade. I always h...
The left corner song banner setting was introduced and fixed with the issue below: https://community.spotify.com/t5/Desktop-Windows/Can-t-play-the-current-song/td-p/1302172 However, this se...
Newbie
631 Views
1 replies
2 likes
PlanPremiumCountrySwedenOperating SystemWindows 7 My Question or Issue I've been having trouble installing Spotify (I get Error code: 18) so I was directed to download the Spotify Full Installer. It worked and I now have Spotify installed, however it...
Plan Premium Country Sweden Operating System Windows 7 My Question or Issue I've been having trouble installing Spotify (I get Error code: 18) so I was directed to download the S...
498 Views
0 replies
0 likes
PlanPremiumCountryCzech RepublicDeviceAny device I use (Win 10, Android My Question or IssuePlease I need help. One particular album by Queen (Bohemian Rhapsody Live) is constantly reappearing in my playlist. I select an album, the first song plays s...
Plan Premium Country Czech Republic Device Any device I use (Win 10, Android 😎 My Question or Issue Please I need help. One particular album by Queen (Bohemian Rhapsody Live) is constantly re...
393 Views
0 replies
0 likes
PlanFreeCountryCanadaDevice Operating SystemWindows 10 My Question or IssueIf I Had and Role Model aren't explicit even though they say they are. The **bleep** - Skit and I'm Shady aren't explicit but they're in the explicit version of the album? Las...
Plan Free Country Canada Device Operating System Windows 10 My Question or Issue If I Had and Role Model aren't explicit even though they say they are. The **bleep** - Skit an...
Gig Goer
1168 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceWindows AppOperating SystemWindows 10 My Question or Issue I've found an old and closed issue "Buy & download as MP3s".This is what I want. Find the downloaded MP3s on the hard drive.I would also pay extra fee for the ...
Plan Premium Country Germany Device Windows App Operating System Windows 10 My Question or Issue I've found an old and closed issue "Buy & download as MP3s". This is...
Casual Listener
788 Views
2 replies
0 likes
PlanPremiumCountry U.S.A.DeviceSamsung M7 multiroom speakers Operating SystemAndroid, Chrome, Windows 7My Question or IssueEvery since Spotify Connect became available to free users it disconnects after a few songs even though I am a Premium subscrib...
Plan Premium Country U.S.A. Device Samsung M7 multiroom speakers Operating System Android, Chrome, Windows 7 My Question or Issue Every since Spotify Connect became available to ...
Casual Listener
1323 Views
2 replies
0 likes
