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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83445 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791170 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22790 Views

24 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3022 Views

0 replies

4 likes

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Playing songs not in playlist?

PlanFreeCountryUnited StatesDevicedesktop Operating SystemWindows 10 My Question or Issue My playlist is playing songs that I removed from my playlist.

Casual Listener

Plan Free Country United States Device desktop   Operating System Windows 10   My Question or Issue  My playlist is playing songs that I removed from my playlist.

346 Views

0 replies

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Remove all songs without a check mark

I want to remove all the songs in my "Liked From Radio" that don't have a check mark. But, I can't sort by checked/unchecked so I can't highlight a large group all at once and delete. I also don't want to spend hours going through there and doing it ...

Casual Listener

I want to remove all the songs in my "Liked From Radio" that don't have a check mark. But, I can't sort by checked/unchecked so I can't highlight a large group all at once and delete. I also don't wa...

381 Views

0 replies

0 likes

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Local Files Duplicate in Spotify

Premium AccountUSALenovo X1 ThinkpadWindows 10 Hi. Some have had a similar issue, but reinstalling Spotify doesn't help mine. Some local files show up as duplicates. There's only one copy on my local storage, all flashram. No idea why this happening....

Newbie

Premium Account USA Lenovo X1 Thinkpad Windows 10   Hi.  Some have had a similar issue, but reinstalling Spotify doesn't help mine. Some local files show up as duplicates.  There'...

Sebasty

Community Legend

1037 Views

1 replies

0 likes

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Spotify freezes when trying to feed an ad.

PlanFreeCountry: USA DeviceMacbook Pro Operating SystemmacOS 10.13.10 My Question or IssueThe app will freeze on some ads while at work. Talked to IT security and they said these ads are alerting the firewall of malware. They're likely just looking f...

Casual Listener

Plan Free Country: USA   Device Macbook Pro  Operating System macOS 10.13.10     My Question or Issue The app will freeze on some ads while at work. Talked to IT securi...

lyle85213

Casual Listener

345 Views

1 replies

0 likes

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Song Error, Stange sounds, All devices

PlanPremiumDeviceiPhone 10, Samsung Galaxy, NotebookOperating SystemiOS 10, Android, Windows 10 My Question or Issue:Hi, there have been some problem when Spotify added this song. Listen in the end, alot of strange noise and so on. Please fix this, i...

Newbie

Plan Premium Device iPhone 10, Samsung Galaxy, Notebook Operating System iOS 10, Android, Windows 10   My Question or Issue: Hi, there have been some problem when Spotify added this song...

Sebasty

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
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Solved!! Web Player a total disaster

It is amazing that with so many people complaining about problems with Web Player they don't fix the problem or allow us to just quit this disastrous option. I DON'T want Web player. It messes my Spotify program in windows 10. Songs keep skipping whe...

Regular

  It is amazing that with so many people complaining about problems with Web Player they don't fix the problem or allow us to just quit this disastrous option. I DON'T want Web player. It messe...

mastix

Regular

612 Views

2 replies

0 likes

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Unable to move songs around

PremiumUSA Windows 10 My Question or Issue On my windows 10 system with prem package thru playstaion music yesterday I was able to add a song to a play list and then move it around to fit where i wanted it to go in the list on my computer. I can stil...

Casual Listener

    Premium USA  Windows 10   My Question or Issue  On my windows 10 system with prem package thru playstaion music yesterday I was able to add a song to a play list a...

upirlikhyi

Casual Listener

557 Views

3 replies

0 likes

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[Radio] Screen not load properly

PlanPremiumCountryBR Operating SystemWindows 10 My Question or Issue I can't use the radio since last update, the screen not load properly.

Casual Listener

Plan Premium Country BR   Operating System Windows 10   My Question or Issue  I can't use the radio since last update, the screen not load properly. 

chicheme

Newbie

1226 Views

3 replies

0 likes

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Local files I added in spotify not replacing unavailable, grayed out tracks.

PlanFreeCountryThe Netherlands DeviceHP LaptopOperating SystemWindows 10 LTSC, not using the windows store app. My Question or Issue On my home pc, I edited metadata of my local files so they would show up in my spotify library, replacing songs which...

Visitor

 Plan Free Country The Netherlands   Device HP Laptop Operating System Windows 10 LTSC, not using the windows store app.   My Question or Issue  On my home pc, I edited...

darylfrompulse

Music Fan

587 Views

2 replies

0 likes

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Spotify now always starts as if "Show desktop overlay when using media keys" was enabled

Since the last update, even with the preference "Display Options" / "Show desktop overlay when using media keys" disabled, every time I started Spotify, it works as if that option was enabled... I need enter in Prefereces enabled the option and then ...

Roadie

Since the last update, even with the preference "Display Options" / "Show desktop overlay when using media keys" disabled, every time I started Spotify, it works as if that option was enabl...

Mantisentil

Community Legend

734 Views

1 replies

6 likes

Media Overlay
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Can't play current song error

PlanPremiumCountry CanadaDeviceHP laptopOperating SystemWindows My Question or IssueI have tried numerous times to fix the "can't play current song error" to no avail. I have followed all the other suggestions even though they say this issue is "solv...

Newbie

Plan Premium Country  Canada Device HP laptop Operating System Windows   My Question or Issue I have tried numerous times to fix the "can't play current song error" to no avail. I...

GenCastle

Newbie

468 Views

1 replies

1 likes

  • 468 Views
  • 1 replies
  • 1 likes

Spotify jumps songs after 30s

PlanPremiumCountry SpainDevicePCOperating SystemWindows 10 My Question or IssueSpotify keeps jumping songs every 10s. I have reinstalled disabled and enabled different options....nothing ...suddenly it works suddenly it jumps to next song. Very frust...

Regular

  Plan Premium Country  Spain Device PC Operating System Windows 10   My Question or Issue Spotify keeps jumping songs every 10s. I have reinstalled disabled and enabled dif...

mastix

Regular

756 Views

2 replies

0 likes

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My desktop spotify won't play songs, local files or playlists

PlanPremiumCountry ChileDeviceAsus VivoBook S15 S1510UAOperating SystemWindows 10 My Question or Issue My Spotify won't let me play songs. Every time I try to play a single song, it will answer me with "Spotify can't play this right now. If you have ...

Newbie

Plan Premium Country  Chile Device Asus VivoBook S15 S1510UA Operating System Windows 10  My Question or Issue  My Spotify won't let me play songs. Every time I try to pl...

AvergaeAnybody

Casual Listener

1610 Views

1 replies

0 likes

Desktop
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problems
Troubleshooting
Windows
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Solved!! Wrong song title in an album

The song got switched up, i noticed it when i wanted to listen to the song again on the albumMF DOOM - Lightworks ft J Dilla, Born like this album switched up with Batty Boyz same song within the albumThe song Batty Boyz is shouldve be Lightworks, th...

Visitor

   The song got switched up, i noticed it when i wanted to listen to the song again on the album MF DOOM - Lightworks ft J Dilla, Born like this album  switched up with Batty Boyz sa...

vinhtran

Regular

1466 Views

4 replies

0 likes

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How I do I automatically open links from a web browser in Spotify Desktop app and not webplayer?

How can I configure Spotify Desktop App and/or Web Player to automatically open links in Spotify Desktop App? For example, if I click this: https://open.spotify.com/album/3v2GjFB9V5kHgrOCXn3sI9?si=rneGiFfGQ-eH-87Q-TpWhQ I want that album to open in t...

Roadie

How can I configure Spotify Desktop App and/or Web Player to automatically open links in Spotify Desktop App?   For example, if I click this:   https://open.spotify.com/album/3v2GjFB9V5...

PauloJMF

Music Fan

3453 Views

1 replies

1 likes

  • 3453 Views
  • 1 replies
  • 1 likes

When selecting from playlist without shuffle on, Spotify queues entire playlist from track 1

PlanPremiumCountry CanadaDeviceMacbook air mid 2013, Operating SystemMacOS 10.14.1, 1.0.93.242.gc2341a27 My Question or IssueWhen selecting a song from a ~130 entry playlist, regardless of what track of the playlist is selected, the queue will automa...

Casual Listener

Plan Premium Country  Canada Device Macbook air mid 2013,  Operating System MacOS 10.14.1, 1.0.93.242.gc2341a27 My Question or Issue When selecting a song from a ~130 entry p...

infernonrx

Regular

692 Views

1 replies

2 likes

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Shuffle broken on Windows 10 app for large playlists

Shuffle is not working in Windows 10 for LARGE PLAYLISTS. This has only cropped up for me sometime in the last month (had it one time before but fixed with trick of deleting all in the Playing queue and then starting again, but that fix isn't working...

Casual Listener

Shuffle is not working in Windows 10 for LARGE PLAYLISTS. This has only cropped up for me sometime in the last month (had it one time before but fixed with trick of deleting all in  the Playing ...

Mantisentil

Community Legend

470 Views

1 replies

1 likes

  • 470 Views
  • 1 replies
  • 1 likes

Radio doesn't work

For months now, my Radio function's simply given me the screen "Error - Failed to load."I'm given no further information on this and simply had to depend on anonymous forms up to now. I've attempted disabling my firewall, using a different client, ac...

Newbie

For months now, my Radio function's simply given me the screen "Error - Failed to load." I'm given no further information on this and simply had to depend on anonymous forms up to now. I've att...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Can't play the current song

PlanFree/PremiumCountry Canada Device desktop home built 16gb ramOperating SystemWindows 10 My Question or Issue I have over 90,000 mp3s, took several attempts to load it. When I lick on play in Local Files it will start playing my collection, but, e...

Casual Listener

Plan Free/Premium Country Canada   Device  desktop home built 16gb ram Operating System Windows 10   My Question or Issue  I have over 90,000 mp3s, took several attempts...

296 Views

0 replies

0 likes

  • 296 Views
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Experimental Features - Classical Works

PlanPremiumCountry USA Operating SystemWindows My Question or Issue There is an Experimental Features called Classical Works available for Premium members. Is this available for ALL premium members or has it only been rolled out to some? I'd like to ...

Newbie

Plan Premium Country  USA   Operating System Windows    My Question or Issue  There is an Experimental Features called Classical Works available for Premium members....

Sebasty

Community Legend

4127 Views

1 replies

4 likes

  • 4127 Views
  • 1 replies
  • 4 likes