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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83872 Views

40 replies

68 likes

  • 83872 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795476 Views

505 replies

64 likes

  • 795476 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23876 Views

25 replies

7 likes

  • 23876 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3060 Views

0 replies

4 likes

  • 3060 Views
  • 0 replies
  • 4 likes

Playlist won't load

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or Issue I can't create spotify playlist, it just shows it loading and it never ends.

Casual Listener

Plan Free Country   Device PC Operating System Windows 10   My Question or Issue  I can't create  spotify playlist, it just shows it loading and it never ends.

BobJones8P

Casual Listener

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
  • 0 likes

Nevermind

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue nevermind

Newbie

Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue                     &n...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Find Friends button not working.

PlanPremium Country USDeviceS9+Operating SystemWindows 10 My Question or IssueThe issue is why my find friends button isnt working. I noticed I forgot to verify my e-mail. So I did, and then it worked. Then I noticed it couldnt see any friends on the...

Newbie

Plan Premium  Country  US Device S9+ Operating System Windows 10   My Question or Issue The issue is why my find friends button isnt working. I noticed I forgot to verify my ...

beezaj

Newbie

771 Views

1 replies

4 likes

  • 771 Views
  • 1 replies
  • 4 likes

How do I prevent Spotify from playing music I have not selected?

How do I prevent Spotify from playing music I have not added to the queue. I have disabled the "Autoplay" feature in settings, but when I view an artists page, and then press play on a specific album, Spotify adds the songs from that Album to my queu...

Music Fan

How do I prevent Spotify from playing music I have not added to the queue.   I have disabled the "Autoplay" feature in settings, but when I view an artists page, and then press play on a speci...

Sebasty

Community Legend

878 Views

1 replies

0 likes

  • 878 Views
  • 1 replies
  • 0 likes

Desktop--cannot scroll down

Exactly what it says on the tin. I will get to my first page of songs and it will show a loading sign and never complete. This has happened before and it took weeks to fix.

Regular

Exactly what it says on the tin. I will get to my first page of songs and it will show a loading sign and never complete. This has happened before and it took weeks to fix.

Sebasty

Community Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Local File taking a long time to play

PlanPremiumCountry IsraelDeviceMSI GX63VR-1070Operating SystemWindows 10 1803 My Question or Issue For this one specific mp3 file, Spotify has a hard time playing in a playlist. When I try to play it from the Local Files tab, it plays fine. If it com...

Casual Listener

  Plan Premium Country  Israel Device MSI GX63VR-1070 Operating System Windows 10 1803   My Question or Issue  For this one specific mp3 file, Spotify has a hard time p...

mendel3

Casual Listener

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Saved Songs Not Showing Up

PlanPremiumCountry The United States of AmericaDeviceHP Notebook (Windows)Operating SystemWindows 8? IssueFor quite a while now (two weeks?) I have been experiencing a bug in which when I click on "Songs" in the "Your Library" category it will show a...

Regular

  Plan Premium Country  The United States of America Device HP Notebook (Windows) Operating System Windows 8?  Issue For quite a while now (two weeks?) I have been experienci...

1001 Views

0 replies

5 likes

application
bug
Windows
  • 1001 Views
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  • 5 likes

Playlist Not Fully Loading in WebPlayer

I've seen posts with identical issues dating back years but none of the solutions that seemed to work periodically for others have not worked for me. I have a long playlist (about 400 songs) and it won't load fully, only about the first 100 or so son...

Casual Listener

I've seen posts with identical issues dating back years but none of the solutions that seemed to work periodically for others have not worked for me. I have a long playlist (about 400 songs) and it w...

Mantisentil

Community Legend

638 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlist help!

Hi music lovers! I need help getting back my playlist that I put songs in a very specific order on. I just downloaded the app vs using the browser and was trying to move the date added colum to swap in the song length (way more useful imo) and instea...

Casual Listener

Hi music lovers! I need help getting back my playlist that I put songs in a very specific order on. I just downloaded the app vs using the browser and was trying to move the date added colum to ...

heavyish

Casual Listener

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes

Solved!! Spotify on my desktop lags when it is the active window. Why?

Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10 My Question or Issue This only started very recently, but now when I click on Spotify, making it the active window on my desktop, my computer lags heavily.It is like my re...

Casual Listener

Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10   My Question or Issue This only started very recently, but now when I click on Spotify, making...

TitusPolitus

Casual Listener

44313 Views

2 replies

5 likes

Active Window
Lag
stuttering
  • 44313 Views
  • 2 replies
  • 5 likes

Shuffle Play is Still Horribly Broken

Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spotify only plays 30 of them. I understand that Spoti...

Newbie

Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spo...

2113 Views

0 replies

35 likes

Shuffle Algorithm
Shuffle play
  • 2113 Views
  • 0 replies
  • 35 likes

Every song skips to the next track part way through being played.

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueThe last few days, I have had a problem where the songs being played keep skipping to the next track. I can't get through more than about 30 seconds of each song.I've noticed...

Regular

Plan Premium Country UK   Device PC Operating System Windows 10   My Question or Issue The last few days, I have had a problem where the songs being played keep skipping to the n...

620 Views

0 replies

5 likes

  • 620 Views
  • 0 replies
  • 5 likes

Error 18

Plan PremiumPaísArgentna DispositivoComputadora de escritorioSistema operativowindows 7 Mi pregunta o problema Hola necesito que me ayuden con un problema. Sin queres se me elimino spotify de la pc y al querer reinstalarlo me salta un error,erro 18 p...

Newbie

Plan  Premium País Argentna   Dispositivo Computadora de escritorio Sistema operativo windows 7   Mi pregunta o problema  Hola necesito que me ayuden con un problema. S...

Sebasty

Community Legend

925 Views

1 replies

0 likes

  • 925 Views
  • 1 replies
  • 0 likes

"Discovered On" section on artists profiles gone again..

Discovered On section on artists profiles gone again.. What's going on Spotify? They keep doing this periodilcally. I don't see how this is not intentional.

Roadie

   Discovered On section on artists profiles gone again..  What's going on Spotify?  They keep doing this periodilcally. I don't see how this is not intentional. 

Sebasty

Community Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Multiple Error Messages and Crashing with Spotify Free (Windows 7)

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 7 I am running Spotify Free on a Desktop PC with Windows 7. About a month ago, I began getting error messages, along with other problems with always require re-starting the Spotify app. Incl...

Regular

Plan Free Country United States Device PC Operating System Windows 7   I am running Spotify Free on a Desktop PC with Windows 7.  About a month ago, I began getting error messages,...

Sebasty

Community Legend

2136 Views

11 replies

0 likes

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  • 11 replies
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Solved!! Spotify adding songs without authority?

PlanFree/PremiumOperating System(Android/Windows,etc.) My Question or Issue I recently added just a few tracks to a new playlist to take a listen to later. The next time I went to it Spotify had decided to randomly add about 20 songs without my say s...

Roadie

Plan Free/Premium Operating System (Android/Windows,etc.)   My Question or Issue  I recently added just a few tracks to a new playlist to take a listen to later. The next time I went ...

Sebasty

Community Legend

1147 Views

5 replies

0 likes

  • 1147 Views
  • 5 replies
  • 0 likes

One Track suddenly stopped then the Spotify App didn't run

PlanFreeCountry PhilippinesDeviceDesktopOperating SystemWindows 7 My Question or IssueWhen I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jinsil" comes next and is being played, after 3seconds the song stopped and the app/...

Newbie

Plan Free Country  Philippines Device Desktop Operating System Windows 7   My Question or Issue When I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jin...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Desktop will not sync to mobile

I've had this issue for many months and have read about others experiencing this with little success. Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track on my mobile and it will not be reflected on desktop until s...

Newbie

I've had this issue for many months and have read about others experiencing this with little success.  Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track ...

MichaelJerzak

Composer

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

"Shuffle" plays small portion of songs, in the same order every time

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs played in the exact same order every time. I tried re-installing the app: same ...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs pla...

Mantisentil

Community Legend

1686 Views

3 replies

2 likes

  • 1686 Views
  • 3 replies
  • 2 likes

Solved!! Media overlay keys not disabled after app restart

Premium, Windows x64 Windows 10 Installed through Windows Store and Installed through installer - tried both ways. I know this topic is well known but not enough tested. I'm still having this issue on 1.0.93.244.g1e3a05e7 (Windows Store version)https...

Casual Listener

Premium, Windows x64 Windows 10   Installed through Windows Store and Installed through installer - tried both ways.   I know this topic is well known but not enough tested. I'm still h...

Mantisentil

Community Legend

636 Views

2 replies

2 likes

  • 636 Views
  • 2 replies
  • 2 likes