Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50040 Views
77 replies
27 likes

50040 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
75870 Views
271 replies
21 likes

75870 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5321 Views
1 replies
6 likes

5321 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145462 Views
0 replies
26 likes
Mac
Windows

145462 Views
0 replies
26 likes

Question about local files?

I just signed up, but there are some songs I want to listen to that aren't available on Spotify. Most of these songs are Japanese and therefore foreign which is probably why they aren't available. So, I can just upload them, right? But what about cop...

OhMightyMangoes
Casual Listener
I just signed up, but there are some songs I want to listen to that aren't available on Spotify. Most of these songs are Japanese and therefore foreign which is probably why they aren't available. So...
2018-10-20 6:49:21 AM
2018-10-20 4:49:23 PM
OhMightyMangoes
Casual Listener
435 Views
2 replies
0 likes

435 Views
2 replies
0 likes

How do I find where my local files are stored?

I am trying to send a few files to my friend but cannot find where it is stored on my computer. I can no longer do the "Show in finder" option as it was removed. Any help?

jemiller999
Newbie
I am trying to send a few files to my friend but cannot find where it is stored on my computer. I can no longer do the "Show in finder" option as it was removed. Any help?
2018-10-19 11:47:12 PM
2018-10-20 11:38:46 AM
Maxim
Spotify Star
23747 Views
1 replies
3 likes

23747 Views
1 replies
3 likes

Foreign language symbols showing on random tracks

PlanPremiumCountry USDeviceHP ZBook, Google PixelOperating SystemWindows 7, Android 9 My Question or Issue I've noticed glyphs from foreign languages showing up in the names of some tracks. See screenshot. This is happening on Windows 7 desktop clien...

icanfathom
Regular
Plan Premium Country US Device HP ZBook, Google Pixel Operating System Windows 7, Android 9 My Question or Issue I've noticed glyphs from foreign languages showing up in ...
2018-09-21 6:22:58 PM
2018-10-19 9:15:54 PM
efp822
Newbie
1689 Views
4 replies
3 likes

1689 Views
4 replies
3 likes

Can't play Spotify mp3 local files on PC

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10My Question or Issue I can't play mp3 files I imported from my local files to my Spotify playlist. I can play them on my android phone without any problems but I can't on my PC.The error mess...

lww-_kcsdruz
Regular
Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue I can't play mp3 files I imported from my local files to my Spotify playlist. I can play th...
2018-10-12 6:29:21 PM
2018-10-19 9:04:14 PM
lww-_kcsdruz
Regular
1186 Views
4 replies
0 likes

1186 Views
4 replies
0 likes

"Spotify can't play this (...) you can import it" for albums I have imported already

PlanFreeCountryUnited Kingdom (Scotland)DeviceDesktop PCOperating SystemWindows 10 My Question or IssueThis issue is of a similar nature to the one that's already seemingly going around in this thread, however, the solutions offered there haven't hel...

AJIX
Newbie
Plan Free Country United Kingdom (Scotland) Device Desktop PC Operating System Windows 10 My Question or Issue This issue is of a similar nature to the one that's already seemingly g...
2018-10-19 4:58:25 PM
334 Views
0 replies
1 likes

334 Views
0 replies
1 likes

Superuser Contribution Find Friends BROKEN under Follow tab

PlanPremiumCountryUSAOperating SystemWindows 10 Desktop My Question or IssueHello Spotify, I have noticed that the find friends button has been broken lately. I have tried logging in and out, restarting, disconnecting my facebook account and reconnec...

100Hensen
Newbie
Plan Premium Country USA Operating System Windows 10 Desktop My Question or Issue Hello Spotify, I have noticed that the find friends button has been broken lately. I have tri...
2018-10-15 5:20:21 PM
2018-10-19 10:11:01 AM
Peter
Spotify Legend
322 Views
2 replies
0 likes

322 Views
2 replies
0 likes

Superuser Contribution A firewall may be blocking Spotify Proxy Error

PlanPremiumCountryBrazil DevicePCOperating SystemWindows 7 My Question or IssueFor a couple of weeks now I can't login to Spotify on my work PC. I keep getting the error: A firewall may be blocking Spotify. Please update your firewall to allow Spotif...

natiwhatever
Newbie
Plan Premium Country Brazil Device PC Operating System Windows 7 My Question or Issue For a couple of weeks now I can't login to Spotify on my work PC. I keep getting the error...
2018-10-15 2:18:50 PM
2018-10-19 10:06:20 AM
Peter
Spotify Legend
2245 Views
1 replies
0 likes

2245 Views
1 replies
0 likes

Superuser Contribution The next track doesn't play and the queue just vanishes

Plan PremiumCountry United KingdomDevice Android and Windows 10My Question or Issue I've searched and can't find an answer. I merrily start playing a playlist and after one or two tracks it stops after the track and doesn't play the next track. If I ...

davidallsopp
Regular
Plan Premium Country United Kingdom Device Android and Windows 10 My Question or Issue I've searched and can't find an answer. I merrily start playing a playlist and after one or two tracks...
2018-10-15 1:44:47 PM
2018-10-19 10:03:55 AM
Peter
Spotify Legend
215 Views
1 replies
0 likes

215 Views
1 replies
0 likes

Superuser Contribution Music skips to the next song after 45 - 90 secs on multiple devices

Free planUK based but currently in IndiaWindows laptop using Internet Explorer 10 running Spotify App 1.0.91.183.g259b84fa and iPad Pro ios 11 running latest version of Spotify. My Question or IssueOn both devices the music skips after a random amoun...

firefox73
Newbie
Free plan UK based but currently in India Windows laptop using Internet Explorer 10 running Spotify App 1.0.91.183.g259b84fa and iPad Pro ios 11 running latest version of Spotify. ...
2018-10-15 10:02:04 AM
2018-10-19 10:01:48 AM
Peter
Spotify Legend
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Superuser Contribution Student discount -3 months at 99c

My Question or Issue:Prior varifying my student discount, it was showing i will receive 99c for first 3 months on student packhage, then CAD4.99 per month.after student status verification, i donot see it. I have been taken to payment and has been ch...

CreativeDude
Newbie
My Question or Issue: Prior varifying my student discount, it was showing i will receive 99c for first 3 months on student packhage, then CAD4.99 per month. after student status verification, i d...
2018-10-15 5:35:40 AM
2018-10-19 9:58:56 AM
Peter
Spotify Legend
322 Views
2 replies
0 likes

322 Views
2 replies
0 likes

Superuser Contribution Offline Music randomly deleting.

PlanPremiumCountry Australia/New ZealandDeviceLaptopOperating SystemWindows 10 My Question or Issue All of my offline music has deleted itself maybe 5 times now in the past 3 weeks.Does anyone else have this problem? I've already removed all offline ...

1289153898
Newbie
Plan Premium Country Australia/New Zealand Device Laptop Operating System Windows 10 My Question or Issue All of my offline music has deleted itself maybe 5 tim...
2018-10-15 1:52:10 AM
2018-10-19 9:39:24 AM
Peter
Spotify Legend
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

'Open Spotify Automatically' Setting Don't Work

PlanPremiumCountryUSA DeviceDesktop computerOperating SystemWindows 10 My Question or Issue When I start up my computer, I am always greeted by Spotify and a few select programs that are enabled in startup. Spotify is not one of those, but it opens a...

Shirauk
Regular
Plan Premium Country USA Device Desktop computer Operating System Windows 10 My Question or Issue When I start up my computer, I am always greeted by Spotify and ...
2018-10-05 7:07:40 PM
2018-10-19 9:36:21 AM
Shirauk
Regular
832 Views
2 replies
3 likes

832 Views
2 replies
3 likes

Superuser Contribution I can't uninstall Spotify on Windows 7

PlanPremiumOperating SystemWindwos 7My Question or IssueI can not uninstall Spotify on Windows 7 i dont know why but the crashes program when i try to uninstall it from all ways, via Control Panel or the Command line, I dont know what to do... Also i...

Jorgeapp
Casual Listener
Plan Premium Operating System Windwos 7 My Question or Issue I can not uninstall Spotify on Windows 7 i dont know why but the crashes program when i try to uninstall it from all ways, via Contro...
2018-10-14 3:16:14 PM
2018-10-19 9:11:36 AM
Peter
Spotify Legend
1016 Views
3 replies
0 likes

1016 Views
3 replies
0 likes

Superuser Contribution "Spotify Can't play this right now If you have the file you can import it."

PlanFamilyCountryScotland DevicePCOperating SystemWindows 10 My Question or IssueI am playing U2 songs of experience delux edition and its skipping most files with this error. Anyone know how to sort it ?

joebhoy1888
Casual Listener
Plan Family Country Scotland Device PC Operating System Windows 10 My Question or Issue I am playing U2 songs of experience delux edition and its skipping most files with thi...
2018-10-13 8:17:41 PM
2018-10-19 8:56:00 AM
Peter
Spotify Legend
737 Views
3 replies
0 likes

737 Views
3 replies
0 likes

Not able to change playlist cover

PlanPremiumCountry ItalyDevicePCOperating SystemLatest Windows 10 with october update My Question or Issue I'm not able to change the cover of one of my playlists. No errors from spotify, the green bar fills correctly, but as soon as I switch view an...

bimbo1989
Casual Listener
Plan Premium Country Italy Device PC Operating System Latest Windows 10 with october update My Question or Issue I'm not able to change the cover of one of my playlists. ...
2018-10-18 6:17:39 PM
2018-10-18 8:23:02 PM
LostMermaid
Newbie
247 Views
1 replies
1 likes

247 Views
1 replies
1 likes

Superuser Contribution Pause-Taste funktioniert nicht mehr

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or Issue Ich habe seit drei Tagen folgendes Problem: Immer wenn ich die Pause-Taste drücke, pausiert die Musik für ungefähr vier Sekunden - dann spielt sie einfach weiter. Um die Musik z...

DieDarkie
Newbie
Plan Premium Country Germany Operating System Windows 10 My Question or Issue Ich habe seit drei Tagen folgendes Problem: Immer wenn ich die Pause-Taste drücke, pausiert die Musi...
2018-10-10 12:21:46 PM
2018-10-18 1:09:01 PM
Maxim
Spotify Star
4781 Views
1 replies
0 likes

4781 Views
1 replies
0 likes

Solved!! How do I copy downloaded albums & playlists from PC to SD card

PlanPremiumCountry UKDevices - PCOther DevicesiPhone 6, iPad 2Operating SystemWindows 10 My Question or Issue I am a premium Spofify user, accessing music on the iPad, iPhone and PC (Windows 10). I would like to copy the albums and playlists to an SD...

Dave1919
Casual Listener
Plan Premium Country UK Devices - PC Other Devices iPhone 6, iPad 2 Operating System Windows 10 My Question or Issue I am a premium Spofify user, accessing mus...
2018-10-16 10:52:56 PM
2018-10-18 11:41:23 AM
Dave1919
Casual Listener
764 Views
3 replies
0 likes

764 Views
3 replies
0 likes

Superuser Contribution Syncing local files from phone back to PC

Hello community, I just have a little question. So I had tons of custom files I uploaded to spotify (I'm on the premium subscription btw), but I uploaded them to playlists and synced them to my phone so I can play them when I'm not home. However I re...

Anonymontech
Newbie
Hello community, I just have a little question. So I had tons of custom files I uploaded to spotify (I'm on the premium subscription btw), but I uploaded them to playlists and synced them to my pho...
2018-10-14 4:18:01 AM
2018-10-18 9:57:55 AM
Peter
Spotify Legend
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Superuser Contribution Daily Mix changing

PlanPremium My Question or IssueMy daily mixes (both on iPhone and Windows desktop) change when I am listening to them. I find I like the first 10/15 songs and go back to listen to them 30 minutes later (without closing the app) and that daily mix ha...

em-z-fr
Newbie
Plan Premium My Question or Issue My daily mixes (both on iPhone and Windows desktop) change when I am listening to them. I find I like the first 10/15 songs and go back to listen to them 30...
2018-10-13 5:15:58 PM
2018-10-18 9:48:09 AM
Peter
Spotify Legend
1677 Views
1 replies
0 likes

1677 Views
1 replies
0 likes

Superuser Contribution Spotify can't play this right now. If you have the files you can import it.

PlanFreeCountry U.S.A.DeviceLenovo PCOperating SystemWindows 10 My Question or Issue I keep getting the Spotify Can't play this now error, but only with certain songs. I use my favorites as a playlist, and it is unable to play any songs by Hollywood ...

Zaj1
Regular
Plan Free Country U.S.A. Device Lenovo PC Operating System Windows 10 My Question or Issue I keep getting the Spotify Can't play this now error, but only with certain son...
2018-10-13 4:24:59 AM
2018-10-18 9:34:45 AM
Peter
Spotify Legend
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

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