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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80899 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774515 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17614 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2775 Views

0 replies

4 likes

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Local File taking a long time to play

PlanPremiumCountry IsraelDeviceMSI GX63VR-1070Operating SystemWindows 10 1803 My Question or Issue For this one specific mp3 file, Spotify has a hard time playing in a playlist. When I try to play it from the Local Files tab, it plays fine. If it com...

Casual Listener

  Plan Premium Country  Israel Device MSI GX63VR-1070 Operating System Windows 10 1803   My Question or Issue  For this one specific mp3 file, Spotify has a hard time p...

mendel3

Casual Listener

571 Views

1 replies

0 likes

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Saved Songs Not Showing Up

PlanPremiumCountry The United States of AmericaDeviceHP Notebook (Windows)Operating SystemWindows 8? IssueFor quite a while now (two weeks?) I have been experiencing a bug in which when I click on "Songs" in the "Your Library" category it will show a...

Regular

  Plan Premium Country  The United States of America Device HP Notebook (Windows) Operating System Windows 8?  Issue For quite a while now (two weeks?) I have been experienci...

992 Views

0 replies

5 likes

application
bug
Windows
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Playlist Not Fully Loading in WebPlayer

I've seen posts with identical issues dating back years but none of the solutions that seemed to work periodically for others have not worked for me. I have a long playlist (about 400 songs) and it won't load fully, only about the first 100 or so son...

Casual Listener

I've seen posts with identical issues dating back years but none of the solutions that seemed to work periodically for others have not worked for me. I have a long playlist (about 400 songs) and it w...

Mantisentil

Community Legend

622 Views

1 replies

0 likes

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Solved!! Playlist help!

Hi music lovers! I need help getting back my playlist that I put songs in a very specific order on. I just downloaded the app vs using the browser and was trying to move the date added colum to swap in the song length (way more useful imo) and instea...

Casual Listener

Hi music lovers! I need help getting back my playlist that I put songs in a very specific order on. I just downloaded the app vs using the browser and was trying to move the date added colum to ...

heavyish

Casual Listener

790 Views

2 replies

0 likes

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Solved!! Spotify on my desktop lags when it is the active window. Why?

Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10 My Question or Issue This only started very recently, but now when I click on Spotify, making it the active window on my desktop, my computer lags heavily.It is like my re...

Casual Listener

Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10   My Question or Issue This only started very recently, but now when I click on Spotify, making...

TitusPolitus

Casual Listener

44244 Views

2 replies

5 likes

Active Window
Lag
stuttering
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Shuffle Play is Still Horribly Broken

Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spotify only plays 30 of them. I understand that Spoti...

Newbie

Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spo...

2108 Views

0 replies

35 likes

Shuffle Algorithm
Shuffle play
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Every song skips to the next track part way through being played.

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueThe last few days, I have had a problem where the songs being played keep skipping to the next track. I can't get through more than about 30 seconds of each song.I've noticed...

Regular

Plan Premium Country UK   Device PC Operating System Windows 10   My Question or Issue The last few days, I have had a problem where the songs being played keep skipping to the n...

618 Views

0 replies

5 likes

  • 618 Views
  • 0 replies
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Error 18

Plan PremiumPaísArgentna DispositivoComputadora de escritorioSistema operativowindows 7 Mi pregunta o problema Hola necesito que me ayuden con un problema. Sin queres se me elimino spotify de la pc y al querer reinstalarlo me salta un error,erro 18 p...

Newbie

Plan  Premium País Argentna   Dispositivo Computadora de escritorio Sistema operativo windows 7   Mi pregunta o problema  Hola necesito que me ayuden con un problema. S...

Sebasty

Community Legend

920 Views

1 replies

0 likes

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"Discovered On" section on artists profiles gone again..

Discovered On section on artists profiles gone again.. What's going on Spotify? They keep doing this periodilcally. I don't see how this is not intentional.

Roadie

   Discovered On section on artists profiles gone again..  What's going on Spotify?  They keep doing this periodilcally. I don't see how this is not intentional. 

Sebasty

Community Legend

634 Views

1 replies

0 likes

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  • 1 replies
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Multiple Error Messages and Crashing with Spotify Free (Windows 7)

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 7 I am running Spotify Free on a Desktop PC with Windows 7. About a month ago, I began getting error messages, along with other problems with always require re-starting the Spotify app. Incl...

Regular

Plan Free Country United States Device PC Operating System Windows 7   I am running Spotify Free on a Desktop PC with Windows 7.  About a month ago, I began getting error messages,...

Sebasty

Community Legend

2105 Views

11 replies

0 likes

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  • 11 replies
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Solved!! Spotify adding songs without authority?

PlanFree/PremiumOperating System(Android/Windows,etc.) My Question or Issue I recently added just a few tracks to a new playlist to take a listen to later. The next time I went to it Spotify had decided to randomly add about 20 songs without my say s...

Roadie

Plan Free/Premium Operating System (Android/Windows,etc.)   My Question or Issue  I recently added just a few tracks to a new playlist to take a listen to later. The next time I went ...

Sebasty

Community Legend

1131 Views

5 replies

0 likes

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One Track suddenly stopped then the Spotify App didn't run

PlanFreeCountry PhilippinesDeviceDesktopOperating SystemWindows 7 My Question or IssueWhen I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jinsil" comes next and is being played, after 3seconds the song stopped and the app/...

Newbie

Plan Free Country  Philippines Device Desktop Operating System Windows 7   My Question or Issue When I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jin...

392 Views

0 replies

0 likes

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Desktop will not sync to mobile

I've had this issue for many months and have read about others experiencing this with little success. Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track on my mobile and it will not be reflected on desktop until s...

Newbie

I've had this issue for many months and have read about others experiencing this with little success.  Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track ...

MichaelJerzak

Composer

588 Views

1 replies

0 likes

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"Shuffle" plays small portion of songs, in the same order every time

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs played in the exact same order every time. I tried re-installing the app: same ...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs pla...

Mantisentil

Community Legend

1677 Views

3 replies

2 likes

  • 1677 Views
  • 3 replies
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Solved!! Media overlay keys not disabled after app restart

Premium, Windows x64 Windows 10 Installed through Windows Store and Installed through installer - tried both ways. I know this topic is well known but not enough tested. I'm still having this issue on 1.0.93.244.g1e3a05e7 (Windows Store version)https...

Casual Listener

Premium, Windows x64 Windows 10   Installed through Windows Store and Installed through installer - tried both ways.   I know this topic is well known but not enough tested. I'm still h...

Mantisentil

Community Legend

630 Views

2 replies

2 likes

  • 630 Views
  • 2 replies
  • 2 likes

Playing songs not in playlist?

PlanFreeCountryUnited StatesDevicedesktop Operating SystemWindows 10 My Question or Issue My playlist is playing songs that I removed from my playlist.

Casual Listener

Plan Free Country United States Device desktop   Operating System Windows 10   My Question or Issue  My playlist is playing songs that I removed from my playlist.

345 Views

0 replies

0 likes

  • 345 Views
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Remove all songs without a check mark

I want to remove all the songs in my "Liked From Radio" that don't have a check mark. But, I can't sort by checked/unchecked so I can't highlight a large group all at once and delete. I also don't want to spend hours going through there and doing it ...

Casual Listener

I want to remove all the songs in my "Liked From Radio" that don't have a check mark. But, I can't sort by checked/unchecked so I can't highlight a large group all at once and delete. I also don't wa...

375 Views

0 replies

0 likes

  • 375 Views
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Local Files Duplicate in Spotify

Premium AccountUSALenovo X1 ThinkpadWindows 10 Hi. Some have had a similar issue, but reinstalling Spotify doesn't help mine. Some local files show up as duplicates. There's only one copy on my local storage, all flashram. No idea why this happening....

Newbie

Premium Account USA Lenovo X1 Thinkpad Windows 10   Hi.  Some have had a similar issue, but reinstalling Spotify doesn't help mine. Some local files show up as duplicates.  There'...

Sebasty

Community Legend

1031 Views

1 replies

0 likes

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  • 1 replies
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Spotify freezes when trying to feed an ad.

PlanFreeCountry: USA DeviceMacbook Pro Operating SystemmacOS 10.13.10 My Question or IssueThe app will freeze on some ads while at work. Talked to IT security and they said these ads are alerting the firewall of malware. They're likely just looking f...

Casual Listener

Plan Free Country: USA   Device Macbook Pro  Operating System macOS 10.13.10     My Question or Issue The app will freeze on some ads while at work. Talked to IT securi...

lyle85213

Casual Listener

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
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Song Error, Stange sounds, All devices

PlanPremiumDeviceiPhone 10, Samsung Galaxy, NotebookOperating SystemiOS 10, Android, Windows 10 My Question or Issue:Hi, there have been some problem when Spotify added this song. Listen in the end, alot of strange noise and so on. Please fix this, i...

Newbie

Plan Premium Device iPhone 10, Samsung Galaxy, Notebook Operating System iOS 10, Android, Windows 10   My Question or Issue: Hi, there have been some problem when Spotify added this song...

Sebasty

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes