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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11574 Views

105 replies

47 likes

  • 11574 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1324 Views

15 replies

2 likes

Possible Bug
  • 1324 Views
  • 15 replies
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3261 Views

39 replies

2 likes

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  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8948 Views

0 replies

4 likes

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  • 4 likes

Superuser Contribution No puedo ver la portada de los discos

PlanPremiumCountryGuatemalaDevicePCOperating SystemWindows 8.1 Pro My Question or Issue Hola, buenas noches.Tengo un pequeño problema que no encuentro como resolver. Cuando abro mi Spotify de escritorio no puedo ver la portada del disco en la parte d...

Newbie

Plan Premium Country Guatemala Device PC Operating System Windows 8.1 Pro   My Question or Issue  Hola, buenas noches. Tengo un pequeño problema que no encuentro como resolver. C...

Jemi

Spotify Legend

5071 Views

1 replies

1 likes

Disco
PC
portada
  • 5071 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution my imported media won't work on my new computer...

my imported media won't work on my new computer in spotify. It works on my phone and on my other computer, but not on the new one. I checked the firewall, and gave permission to spotify. Didn't help... Does anybody have the same issue?

Newbie

  my imported media won't work on my new computer in spotify. It works on my phone and on my other computer, but not on the new one. I checked the firewall, and gave permission to spotify. Didn...

Jemi

Spotify Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Web player issues at work

I get constant error messages when I try to use webplayer on work system. I understand it has to do with Spotify constantly updating proxy/ip address (?) which IT security policies cannot accept. Is there a work around?

Newbie

I get constant error messages when I try to use webplayer on work system. I understand it has to do with Spotify constantly updating proxy/ip address (?) which IT security policies cannot accept.&nbs...

480 Views

0 replies

0 likes

Webplayer issues at work
  • 480 Views
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Superuser Contribution iTunes Playlist Import

PlanFreeCountrySwedenDeviceWindows 10 Desktop (1.0.92.390.g2ce5ec7d) My Question or Issue I'm looking into permanently switching to Spotify, but I'd hate to lose my playlists. They're too many and too long to manually import. If I recall correctly, t...

Visitor

Plan Free Country Sweden Device Windows 10 Desktop (1.0.92.390.g2ce5ec7d)  My Question or Issue  I'm looking into permanently switching to Spotify, but I'd hate to lose my playlists....

Jemi

Spotify Legend

893 Views

1 replies

0 likes

  • 893 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Error

PlanPremiumCountryAustralia Operating SystemWindows 7 My Question or IssueAfter the latest update none of my playlists will load. It says at the top " Error. Could not load this playlist" The songs will play however the display is trash. Please help.

Visitor

Plan Premium Country Australia  Operating System Windows 7   My Question or Issue After the latest update none of my playlists will load. It says at the top " Error. Could not load ...

Jemi

Spotify Legend

1237 Views

1 replies

1 likes

  • 1237 Views
  • 1 replies
  • 1 likes

Chromecast Audio & Spotify Premium

I experience that the sound quality playing Spotify on my mobile phone streaming to Chromecast Audio is very poor! Also streaming to Chromecast Audio controlled by Google Home ("... play Avicii Spotify on Chromecast"). I actually think the sound qual...

Newbie

I experience that the sound quality playing Spotify on my mobile phone streaming to Chromecast Audio is very poor! Also streaming to Chromecast Audio controlled by Google Home ("... play Avicii Spoti...

993 Views

0 replies

1 likes

  • 993 Views
  • 0 replies
  • 1 likes

Offline Songs Storage setting has no effect

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe "Offline Songs Storage" location setting that specifies where Spotify should cache songs does not seem to work. Spotify does write a few files to the specified location but the bul...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue The "Offline Songs Storage" location setting that specifies where Spotify should cache songs does not seem to wo...

705 Views

0 replies

3 likes

Cache
Desktop
settings
  • 705 Views
  • 0 replies
  • 3 likes

Songs work on Desktop but not in web or mobile.

PlanPremium CountryUnited States DeviceWindows 10 / Android Operating SystemWindows 10 / Android Oreo My Question or Issue I have a playlist of songs that were imported from my local iTunes library playlist. When it imported, understandably, many of ...

Newbie

Plan Premium   Country United States    Device Windows 10 / Android   Operating System Windows 10 / Android Oreo   My Question or Issue  I have a playlist o...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

How can I prevent Spotify from updating automatically?

PlanFreeCountry Spain Operating SystemWindows 10 I do not want to update my version of spotify, but when it starts it updates itself.I have tried:http://listasgeniales.blogspot.com/2013/02/como-impedir-que-spotify-se-actualice.htmlBut it does not wor...

Casual Listener

Plan Free Country  Spain   Operating System Windows 10   I do not want to update my version of spotify, but when it starts it updates itself. I have tried: http://listasgenia...

DennyEMufc

Roadie

2397 Views

1 replies

2 likes

  • 2397 Views
  • 1 replies
  • 2 likes

Desktop overlay showing when turned off in settings

Everytime I launch Spotify I need to enable and re-disable the 'Show desktop overlay when using media keys' option to get it to work. I've done it for months but it's beginning to bother me.

Newbie

Everytime I launch Spotify I need to enable and re-disable the 'Show desktop overlay when using media keys' option to get it to work. I've done it for months but it's beginning to bother me.

Mantisentil

Community Legend

509 Views

1 replies

2 likes

  • 509 Views
  • 1 replies
  • 2 likes

2018 year statistics e-mail contains link to malicious website?

Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10 My Question or Issue I received an email from Spotify announcing the yearly review of what songs I heard most, etc., in 2018. Klicking the link provided to show these in...

Casual Listener

Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10   My Question or Issue I received an email from Spotify announcing the yearly review of what ...

LaloPech

Songwriter

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Radio issues

PlanFreeCountryDenmark DeviceDesktop pcOperating SystemWindows 10 My Question or Issue I've been having issues recently with the radio top not working, it just ends being"Error failed to load." please help

Newbie

Plan Free Country Denmark    Device Desktop pc Operating System Windows 10   My Question or Issue  I've been having issues recently with the radio top not working, it j...

497 Views

0 replies

0 likes

Radio
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Issues with Release Radar and Discovery Weekly on PC program and Android

I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on the program and mark the songs I like or I don't like, my program starts playing ONLY the songs I've alr...

Music Fan

I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on the program and mark the songs I like or I don't like...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
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FPS drop while on the Spotify Windows App

Operating SystemWindows 10 My Question or IssueWhile the Spotify window is selected, the fps drop significantly. It doesn't happen with any other window selected, only the spotify windows 10 app.

Newbie

Operating System Windows 10   My Question or Issue While the Spotify window is selected, the fps drop significantly. It doesn't happen with any other window selected, only the spotify window...

Seowzh

Newbie

1895 Views

1 replies

3 likes

drop
fps
Troubleshooting
  • 1895 Views
  • 1 replies
  • 3 likes

Groundhog Day Glitch

Recently, I've been experiencing a peculiar glitch on Spotify. Despite me repeatedly changing the playlist, it always resets to the same playlist, song and settings each time I close and reopen the app (Ten Minutes by The Get-Up Kids on Punk Essentia...

Newbie

Recently, I've been experiencing a peculiar glitch on Spotify. Despite me repeatedly changing the playlist, it always resets to the same playlist, song and settings each time I close and reopen the a...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
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Win10 - The podcast list keeps on getting clipped and dissapearing when scrolling

PlanPremiumCountryUnited KingdomDeviceLaptopOperating SystemWindows 10 (Latest build) My Question or IssueThe podcast list keeps on getting clipped and dissapearing when scrolling.On a page, when I go down to view previous/more podcasts or audio entr...

Newbie

Plan Premium Country United Kingdom Device Laptop Operating System Windows 10 (Latest build)   My Question or Issue The podcast list keeps on getting clipped and dissapearing when scro...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
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how to get back starred songs (Spotify deleted)

PlanFreeCountry United StatesDeviceDesktop computerOperating SystemWindows 7 My Question or Issue I looked up other posts but they were all old posts by people that had deleted their starred songs etc. I didn't delete them, Spotify did because they a...

Newbie

Plan Free Country  United States Device Desktop computer Operating System Windows 7   My Question or Issue  I looked up other posts but they were all old posts by people that...

570 Views

0 replies

1 likes

Starred playlist gone
  • 570 Views
  • 0 replies
  • 1 likes

Radio won't work

PlanFreeCountryBrazilOperating SystemWindows 10 My Question or Issue Hi, so I've trying to access the Radio feature from an especific artist(e.g.: listening to a Joji's album, go to his profile, click on the three dots, select 'go to artist radio'), ...

Casual Listener

Plan Free Country Brazil Operating System Windows 10   My Question or Issue  Hi, so I've trying to access the Radio feature from an especific artist(e.g.: listening to a Joji's albu...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

BUG! embedded playlists are linking to albums instead of correct playlists

PlanPremiumDevicedesktopOperating SystemWindows 10 My Question or Issue Hi I have just noticed that embedded playlists are not working correctly on desktop. So I have a website in a browser with an embedded playlist. I click to play and then click th...

Casual Listener

Plan Premium Device desktop Operating System Windows 10   My Question or Issue  Hi I have just noticed that embedded playlists are not working correctly on desktop.   So I ha...

430 Views

0 replies

0 likes

bug
Desktop
embedded
  • 430 Views
  • 0 replies
  • 0 likes