Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81041 Views

40 replies

68 likes

  • 81041 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775582 Views

503 replies

64 likes

  • 775582 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

17927 Views

19 replies

5 likes

  • 17927 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
  • 0 replies
  • 4 likes

NOT FIXED: Spotify keeps freezing up my entire computer, been a problem for 2 years

DeviceLenovo Flex 2-14Operating SystemWindows 10 Home My Question or IssueI posted this nearly a year ago now: https://community.spotify.com/t5/Desktop-Windows/Spotify-keeps-freezing-up-my-entire-computer/m-p/3564242 Spotify keeps freezing up my enti...

Regular

Device Lenovo Flex 2-14 Operating System Windows 10 Home   My Question or Issue I posted this nearly a year ago now: https://community.spotify.com/t5/Desktop-Windows/Spotify-keeps-fre...

887 Views

0 replies

11 likes

  • 887 Views
  • 0 replies
  • 11 likes

Sorting search results

I haven't been able to sort the search results by artist etc. in weeks. What is going on?

Visitor

  I haven't been able to sort the search results by artist etc. in weeks. What is going on? 

AeroZ

Composer

1711 Views

3 replies

13 likes

  • 1711 Views
  • 3 replies
  • 13 likes

Issue with adding to queue and music repeating twice

PlanPremiumCountry SingaporeDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I am adding music to queue, it wouldn't work on the first time. I need to click it twice. It happens even when I waited for a while after my first click (in ...

Newbie

Plan Premium Country  Singapore Device Desktop Operating System Windows 10   My Question or Issue When I am adding music to queue, it wouldn't work on the first time. I need to cl...

allesisbezet199

Casual Listener

1581 Views

2 replies

2 likes

Queue bug
  • 1581 Views
  • 2 replies
  • 2 likes

tag:new no longer a valid search query

PlanFreeCountry AustraliaDevicePCOperating SystemWindows 10 My Question or IssueI am no longer able to use the query of "tag:new" to get all of the new releases since this week. The functionality was already removed and then reinstated once this year...

Regular

Plan Free Country  Australia Device PC Operating System Windows 10   My Question or Issue I am no longer able to use the query of "tag:new" to get all of the new releases since th...

AeroZ

Composer

1080 Views

2 replies

1 likes

  • 1080 Views
  • 2 replies
  • 1 likes

Superuser Contribution Desktop Application Black Screen.

PlanFreeCountryUSADeviceDesktop ComputerOperating SystemWindows 10 My Question or Issue Every time I start up the Spotify desktop application I get greeted with a black screen, I have tried multiple fixes including launching with command line argumen...

Casual Listener

Plan Free Country USA Device Desktop Computer Operating System Windows 10   My Question or Issue  Every time I start up the Spotify desktop application I get greeted with a black ...

Kennessc

Casual Listener

983 Views

2 replies

2 likes

  • 983 Views
  • 2 replies
  • 2 likes

Solved!! Can non-creators of playlists see how many followers a playlist has?

Hey there! Is it possible for listeners to see how many followers a playlist has if you didn't create the playlist? I'm on a Windows desktop, using Web Player. I know playlist creators can see the amount of followers but curious if regular listeners ...

Casual Listener

Hey there!  Is it possible for listeners to see how many followers a playlist has if you didn't create the playlist? I'm on a Windows desktop, using Web Player. I know playlist creators can see...

dinomight

Spotify Star

3015 Views

3 replies

0 likes

  • 3015 Views
  • 3 replies
  • 0 likes

My playlist automatically shuffles when I start it

I noticed this a few days ago, I turned on my computer and started up Spotify, then I proceeded to play a song in the playlist. A few minutes later, after the song was finished, I expected the song under the song I clicked on to play, but instead it ...

Newbie

I noticed this a few days ago, I turned on my computer and started up Spotify, then I proceeded to play a song in the playlist. A few minutes later, after the song was finished, I expected the s...

lemlb

Newbie

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Unable to unlike a track

I accidentally liked a track while listening to a radio station. I like to umlike this track, but there is no way which worked.I clicked on the thumb up - did not workI checked my loved tracks playlist, removed the track from this list, but it still ...

Casual Listener

I accidentally liked a track while listening to a radio station. I like to umlike this track, but there is no way which worked. I clicked on the thumb up - did not work I checked my loved tracks pl...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Windows Standalone App Doesn't Sound

PlanPremiumCountry ChileDeviceSamsung LaptopOperating SystemWindows 10 My Question or Issue: Hello,I'm having troubles with the standalone app for windows. It doesn't sound at all, i've tried rebooting, reinstalling, erasing cache, i've tried manuall...

Casual Listener

Plan Premium Country  Chile Device Samsung Laptop Operating System Windows 10   My Question or Issue:   Hello, I'm having troubles with the standalone app for windows. It d...

marcomvmusico

Casual Listener

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Spotify sendo baixado pela windows store

PlanPremium Country BrasilDeviceComputador ComumOperating SystemWindows 10 My Question or Issue Recentemente eu estava criando algumas modificações para minha area de trabalho usando o rainmeter, mas quando eu tentei adicionar o atalho do spotify not...

Casual Listener

Plan Premium   Country  Brasil Device Computador Comum Operating System Windows 10   My Question or Issue   Recentemente eu estava criando algumas modificações...

Bittencourt

Spotify Star

2092 Views

1 replies

0 likes

  • 2092 Views
  • 1 replies
  • 0 likes

Phone pauses music on desktop (Every time i get a notification)

So i have my OnePlus 6 connected to my bluetooth headseat (Primarily for phonecalls etc. during work hours) and at the same time, my headset is also connected to my Windows 10 laptop for music. Up until recently, this has worked flawlessly. But i hav...

Casual Listener

So i have my OnePlus 6 connected to my bluetooth headseat (Primarily for phonecalls etc. during work hours) and at the same time, my headset is also connected to my Windows 10 laptop for music. ...

688 Views

0 replies

2 likes

  • 688 Views
  • 0 replies
  • 2 likes

Next track in queue is always the first track in playlist

PlanPremiumCountryUKDeviceGoogle Pixel 2Operating SystemWindows 10 My Question or IssueWhen I select a track in a playlist, the following track in the queue will be the first track in the playlist (i.e. the entire queue will show the current selected...

Visitor

Plan Premium Country UK Device Google Pixel 2 Operating System Windows 10   My Question or Issue When I select a track in a playlist, the following track in the queue will be the first...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Guide: How to fix "No sound" in the desktop application Spotify Windows 10

After the first launch of the application, I had a problem, when playing a playlist, the song plays, but there is no sound. And so on how to fix it: The solution is quite simple, just start any other song from the same playlist. I hope this decision ...

Newbie

After the first launch of the application, I had a problem, when playing a playlist, the song plays, but there is no sound. And so on how to fix it: The solution is quite simple, just start any other...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

It is 2018, let us move the volume banner to different corners, and fix the small volume bug

Yes you can make it smaller to just the volume in advanced settings, but everytime time I restart Spotify forgets it, and again I have the intrustive Volume and name / artist. Why not allow us to adjust the time it is shown? better yet why not allow ...

Regular

Yes you can make it smaller to just the volume in advanced settings, but everytime time I restart Spotify forgets it, and again I have the intrustive Volume and name / artist.   Why not allow ...

499 Views

0 replies

1 likes

  • 499 Views
  • 0 replies
  • 1 likes

Why does Spotify needs so much hardware space?

Hello, my Spotify folder is almost 6 GB big and I am not prem user.Why is this so big? Can I limit it somehow? Win 10C:\Users\trung\AppData\Local\Spotify

Casual Listener

Hello,  my Spotify folder is almost 6 GB big and I am not prem user. Why is this so big? Can I limit it somehow?    Win 10 C:\Users\trung\AppData\Local\Spotify  

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Playlist won't load

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or Issue I can't create spotify playlist, it just shows it loading and it never ends.

Casual Listener

Plan Free Country   Device PC Operating System Windows 10   My Question or Issue  I can't create  spotify playlist, it just shows it loading and it never ends.

BobJones8P

Casual Listener

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes

Nevermind

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue nevermind

Newbie

Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue                     &n...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Find Friends button not working.

PlanPremium Country USDeviceS9+Operating SystemWindows 10 My Question or IssueThe issue is why my find friends button isnt working. I noticed I forgot to verify my e-mail. So I did, and then it worked. Then I noticed it couldnt see any friends on the...

Newbie

Plan Premium  Country  US Device S9+ Operating System Windows 10   My Question or Issue The issue is why my find friends button isnt working. I noticed I forgot to verify my ...

beezaj

Newbie

762 Views

1 replies

4 likes

  • 762 Views
  • 1 replies
  • 4 likes

How do I prevent Spotify from playing music I have not selected?

How do I prevent Spotify from playing music I have not added to the queue. I have disabled the "Autoplay" feature in settings, but when I view an artists page, and then press play on a specific album, Spotify adds the songs from that Album to my queu...

Music Fan

How do I prevent Spotify from playing music I have not added to the queue.   I have disabled the "Autoplay" feature in settings, but when I view an artists page, and then press play on a speci...

Sebasty

Community Legend

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes

Desktop--cannot scroll down

Exactly what it says on the tin. I will get to my first page of songs and it will show a loading sign and never complete. This has happened before and it took weeks to fix.

Regular

Exactly what it says on the tin. I will get to my first page of songs and it will show a loading sign and never complete. This has happened before and it took weeks to fix.

Sebasty

Community Legend

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes