Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
James335
Casual Listener
59289 Views
78 replies
27 likes

59289 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
rednblu
Roadie
82703 Views
278 replies
21 likes

82703 Views
278 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5852 Views
1 replies
6 likes

5852 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146166 Views
0 replies
26 likes
Mac
Windows

146166 Views
0 replies
26 likes

One specific ad crashes the music player

PlanFreeCountry Germany Operating SystemWindows 10 My Question or IssueThere is this one ad (AXA insurance) that makes listening to music almost impossible. Everytime it comes on, the video will stutter - only playing milliseconds at a time with long...

AveEva
Newbie
Plan Free Country Germany Operating System Windows 10 My Question or Issue There is this one ad (AXA insurance) that makes listening to music almost impossible. E...
2018-11-02 6:36:46 PM
377 Views
0 replies
0 likes

377 Views
0 replies
0 likes

Missing album

I run Spotify as usual and when I wanted to listen to the rapper's album, all the albums I had recorded were gone and now, when I record an album, well it does not appear in the category "Album"

SixSeven
Newbie
I run Spotify as usual and when I wanted to listen to the rapper's album, all the albums I had recorded were gone and now, when I record an album, well it does not appear in the cate...
2018-11-02 5:05:38 PM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

Same numbers playing

PlanPremiumCountry DeviceDellOperating SystemWindows 10 My Question or IssueI always play all the numbers I've stored from albums etc., so no specific artist or album. This week I noticed (since last update??) that everytime I start to play my number...

speedyrobin
Casual Listener
Plan Premium Country Device Dell Operating System Windows 10 My Question or Issue I always play all the numbers I've stored from albums etc., so no specific artist or album. T...
2018-11-02 3:57:39 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Solved!! [Windows] Interface

PlanFreeCountry FranceDeviceComputerOperating System Windows 10 My Question or Issue hello, I was listening music on spotify then suddenly I wanted to change music. I changed without problem but without knowing why. I was uncomfortable I began to loo...

Elkazo
Casual Listener
Plan Free Country France Device Computer Operating System Windows 10 My Question or Issue hello, I was listening music on spotify then suddenly I wanted to change...
2018-10-26 5:09:21 PM
2018-11-02 3:00:03 PM
Elkazo
Casual Listener
559 Views
2 replies
0 likes

559 Views
2 replies
0 likes

Help! the audio keeps going up and down as I play music!

PlanPremiumDevicePCOperating System Windows 10 My Question or Issue the audio keeps changing as I play songs, I didn't have the problem before but all of a sudden I do, and it's really annoying! sometimes the music becomes sooo loud and sometimes too...

Chomiie
Newbie
Plan Premium Device PC Operating System Windows 10 My Question or Issue the audio keeps changing as I play songs, I didn't have the problem before but all of a sudd...
2018-11-02 2:49:53 PM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

Why is Top Recommendations showing albums I already have Saved

Top Recommendations is showing albums I already have Saved to my library. Why?I don't need recommendations for those. I know them. I want to hear new music based on my library.

Sceptic666
Newbie
Top Recommendations is showing albums I already have Saved to my library. Why? I don't need recommendations for those. I know them. I want to hear new music based on my library.
2018-11-02 2:49:45 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

App crashed, downloaded files (offline) get deleted

PlanPremiumCountryMalaysiaDeviceAcer AspireOperating SystemWindows 10 My Question or IssueFor the past few days, the app always crashed and it made my laptop freeze. Once I started the app, allthe downloaded songs (offline) were deleted and I need to...

zaimin92
Newbie
Plan Premium Country Malaysia Device Acer Aspire Operating System Windows 10 My Question or Issue For the past few days, the app always crashed and it made my laptop freeze. Once I s...
2018-11-02 2:49:37 PM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

The new app doesn't have a one-click button to open queue.

This should be changed back.

TrantaLocked
Music Fan
This should be changed back.
2018-10-31 8:56:30 PM
2018-11-02 2:31:05 PM
Sebasty
Community Legend
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

Windows 10 1809 - Files on Demand

I just got a new PC and installed Spotify. I use the files on demand on this machine due to a small disk drive. My music library is on OneDrive. When I launched the Spotify app it saw the files in OneDrive and went to index them. This caused them to ...

EmjayPrice
Newbie
I just got a new PC and installed Spotify. I use the files on demand on this machine due to a small disk drive. My music library is on OneDrive. When I launched the Spotify app it saw the fi...
2018-10-31 11:28:53 PM
2018-11-02 2:23:23 PM
Sebasty
Community Legend
464 Views
1 replies
0 likes

464 Views
1 replies
0 likes

AGAIN Spotify launches on startup even though the feature is disabled

PlanPremium DeviceComputerOperating SystemW10 My Question or IssueWhen I just booted up, the Spotify launched itself. I checked it, and the feature is disabled. This bug just never ever goes away. It so **bleep** annoying.

Göögöö
Regular
Plan Premium Device Computer Operating System W10 My Question or Issue When I just booted up, the Spotify launched itself. I checked it, and the feature is disabled. This bug j...
2018-11-02 10:13:01 AM
2018-11-02 1:30:46 PM
Gladiomortis
Music Fan
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

Solved!! 177MB app? Really?

Hi, I just installed Spotify through Microsoft Store, and I really feel like 177mb disk space for such a simple app is quite ridiculous. Not that it would be much in absolute numbers nowadays, but it's just a huge footprint for a music player. I can ...

Göögöö
Regular
Hi, I just installed Spotify through Microsoft Store, and I really feel like 177mb disk space for such a simple app is quite ridiculous. Not that it would be much in absolute numbers nowaday...
2018-09-29 5:52:10 PM
2018-11-02 11:00:53 AM
Göögöö
Regular
549 Views
4 replies
0 likes

549 Views
4 replies
0 likes

Connecting Facebook doesn't work fully

PlanPremiumCountryLatviaDevicePC/HTC x10Operating SystemWindows 10/Android My Question or Issue I noticed a while back my username changed from my Facebook name back to the username I created the acc with years ago. Interestingly, the login with face...

Eidysha
Casual Listener
Plan Premium Country Latvia Device PC/HTC x10 Operating System Windows 10/Android My Question or Issue I noticed a while back my username changed from my Facebook name ...
2018-10-31 11:59:33 AM
2018-11-02 10:38:40 AM
Eidysha
Casual Listener
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

Spotify App can't start up: SpotifyMigrator.exe The Parameter is incorrect

PlanPremiumCountryUK DeviceLenovo Y520Operating SystemWindows 10 My Question or Issue Recently my spotify could not start up and it keeps displaying this error message, I have tried reinstalling it but it still dose not load up. Any help would be app...

DSTUN
Newbie
Plan Premium Country UK Device Lenovo Y520 Operating System Windows 10 My Question or Issue Recently my spotify could not start up and it keeps displaying this error mess...
2018-11-02 2:33:39 AM
2018-11-02 6:27:30 AM
DennyEMufc
Roadie
2300 Views
1 replies
1 likes

2300 Views
1 replies
1 likes

My songs only play for 9 seconds

PlanFamily Plan PremiumCountry CanadaDeviceDesktopOperating SystemWindows 10 My Question or Issue My songs only play for 9 seconds exactly and then goes blank. The time stamp also freezes at 9 seconds and doesnt go any further.

user-removed
Visitor
Plan Family Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue My songs only play for 9 seconds exactly and then goes blank. The ...
2018-11-01 9:53:45 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Ads are in another language

PlanFreeCountry USADeviceLenovo ThinkpadOperating SystemWindows 10 My Question or IssueI've started to get some of my ads in Spanish. I don't see where I can choose my language. But I did see this solved post from a few years ago: https://community.s...

ucf0503
Casual Listener
Plan Free Country USA Device Lenovo Thinkpad Operating System Windows 10 My Question or Issue I've started to get some of my ads in Spanish. I don't see where I can cho...
2018-11-01 8:50:02 PM
499 Views
0 replies
0 likes

499 Views
0 replies
0 likes

Superuser Contribution [Android] Chromecast devices not found

PlanPremiumCountrySwitzerlandDeviceOnePlus 6Operating SystemAndroid Pie (OxygenOS 9.0) My Question or IssueThe spotify app won't find the available chromecast-devices while other apps (e.g. Google "Home") find the devices immediately.Restarting spoti...

PippoAe
Casual Listener
Plan Premium Country Switzerland Device OnePlus 6 Operating System Android Pie (OxygenOS 9.0) My Question or Issue The spotify app won't find the available chromecast-devices while o...
2018-10-12 4:16:30 PM
2018-11-01 12:07:54 PM
Archer_11
Casual Listener
590 Views
2 replies
4 likes

590 Views
2 replies
4 likes

Duplicate song

The album "Trap Rel8ted" by artist 2kz has a problem. There are two songs "Intern" and "By Myself" that are exactly the same song even though they are different names. After checking on youtube, "By Myself" isn't the correct track on the album as it ...

Zanuro
Newbie
The album "Trap Rel8ted" by artist 2kz has a problem. There are two songs "Intern" and "By Myself" that are exactly the same song even though they are different names. After checking on youtube,...
2018-10-29 4:10:15 PM
2018-11-01 12:04:08 PM
songassistant
Composer
362 Views
2 replies
0 likes

362 Views
2 replies
0 likes

spotify crashes

PlanFreeCountryNetherlands Devicelaptop Operating SystemWindows 10 My Question or Issue Every half hour I have to restart my spotify. I am listening to a playlist, the commercial shows up, and than spotify crashes. I can click whatever I want, 'the s...

user-removed
Visitor
Plan Free Country Netherlands Device laptop Operating System Windows 10 My Question or Issue Every half hour I have to restart my spotify. I am listening to a...
2018-10-30 11:24:04 AM
2018-11-01 10:35:03 AM
user-removed
Not applicable
277 Views
2 replies
0 likes

277 Views
2 replies
0 likes

Superuser Contribution How do I make spotify links from the internet open in my desktop client (Win 10)?

PlanPremiumCountryCanada Operating SystemWindows 10 My Question or IssueI love sharing songs with my friends over Discord and the like but it's really awkward to have to copy and paste the link into my client. Clicking the link opens it in the web ap...

Xenasis
Newbie
Plan Premium Country Canada Operating System Windows 10 My Question or Issue I love sharing songs with my friends over Discord and the like but it's really awkward to have to c...
2018-09-06 12:04:01 AM
2018-11-01 9:57:55 AM
marc0de
Regular
5390 Views
6 replies
3 likes

5390 Views
6 replies
3 likes

Don't say that shazam won't put music into my spotify anymore because apple music bought it?!

My recently shazamed tracks not seen in my my shazamed tracks folder anymore. It is still connected to spotify! You must help obi-van you are my only hope!

Sipylos_HUN
Regular
My recently shazamed tracks not seen in my my shazamed tracks folder anymore. It is still connected to spotify! You must help obi-van you are my only hope!
2018-10-31 1:24:26 PM
2018-10-31 5:58:11 PM
Sebasty
Community Legend
523 Views
1 replies
1 likes
Shazam

523 Views
1 replies
1 likes

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