Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9176 Views
95 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
774 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
1854 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremium DeviceWindows PCOperating SystemW10 64bit My Question or Issue No matter what I do, I cannot turn off the media key overlay, I have to install a third party program to do this for me. Please fix this spotify! I have been a customer for ye...
Plan Premium Device Windows PC Operating System W10 64bit My Question or Issue No matter what I do, I cannot turn off the media key overlay, I have to install a third...
Spotify Legend
492 Views
1 replies
4 likes
PlanPremiumCountryChile DeviceLenovo T460Operating SystemWindows 10Spotify Version1.0.94.262.g3d5c231c My Question or Issue Hi!I've a lot of topics here with people complaining about the song banner in the top left corner in windows 10, but as a matt...
Plan Premium Country Chile Device Lenovo T460 Operating System Windows 10 Spotify Version 1.0.94.262.g3d5c231c My Question or Issue Hi! I've a lot of topics here with ...
Spotify Legend
1295 Views
1 replies
0 likes
Does it take into account offline songs that you play? Same applies for total time listened? Many thanks!
Does it take into account offline songs that you play? Same applies for total time listened? Many thanks!
Spotify Legend
11687 Views
1 replies
1 likes
PlanPremium Operating SystemWindows 10 My Question or Issue Hi. Is it possible to disable the play queue feature? I don't want any next song to start after the one I'm currently playing finishes. And I don't want to have to keep clearing the queue af...
Plan Premium Operating System Windows 10 My Question or Issue Hi. Is it possible to disable the play queue feature? I don't want any next song to start after the on...
636 Views
0 replies
0 likes
PlanPremiumCountry FranceDevicePCOperating SystemW10 My Question or Issue Hi, The podcasts section doesn't appear on my desktop app. It appear on my phone but not on my PC anymore. I have to search podcast to play episodes. Tanks.
Plan Premium Country France Device PC Operating System W10 My Question or Issue Hi, The podcasts section doesn't appear on my desktop app. It appear on my phone ...
Spotify Legend
769 Views
1 replies
1 likes
PlanPremiumCountryGuatemalaDevicePCOperating SystemWindows 8.1 Pro My Question or Issue Hola, buenas noches.Tengo un pequeño problema que no encuentro como resolver. Cuando abro mi Spotify de escritorio no puedo ver la portada del disco en la parte d...
Plan Premium Country Guatemala Device PC Operating System Windows 8.1 Pro My Question or Issue Hola, buenas noches. Tengo un pequeño problema que no encuentro como resolver. C...
Spotify Legend
5063 Views
1 replies
1 likes
my imported media won't work on my new computer in spotify. It works on my phone and on my other computer, but not on the new one. I checked the firewall, and gave permission to spotify. Didn't help... Does anybody have the same issue?
my imported media won't work on my new computer in spotify. It works on my phone and on my other computer, but not on the new one. I checked the firewall, and gave permission to spotify. Didn...
Spotify Legend
605 Views
1 replies
0 likes
I get constant error messages when I try to use webplayer on work system. I understand it has to do with Spotify constantly updating proxy/ip address (?) which IT security policies cannot accept. Is there a work around?
I get constant error messages when I try to use webplayer on work system. I understand it has to do with Spotify constantly updating proxy/ip address (?) which IT security policies cannot accept.&nbs...
478 Views
0 replies
0 likes
PlanFreeCountrySwedenDeviceWindows 10 Desktop (1.0.92.390.g2ce5ec7d) My Question or Issue I'm looking into permanently switching to Spotify, but I'd hate to lose my playlists. They're too many and too long to manually import. If I recall correctly, t...
Plan Free Country Sweden Device Windows 10 Desktop (1.0.92.390.g2ce5ec7d) My Question or Issue I'm looking into permanently switching to Spotify, but I'd hate to lose my playlists....
Spotify Legend
887 Views
1 replies
0 likes
PlanPremiumCountryAustralia Operating SystemWindows 7 My Question or IssueAfter the latest update none of my playlists will load. It says at the top " Error. Could not load this playlist" The songs will play however the display is trash. Please help.
Plan Premium Country Australia Operating System Windows 7 My Question or Issue After the latest update none of my playlists will load. It says at the top " Error. Could not load ...
Spotify Legend
1228 Views
1 replies
1 likes
Spotify does not play some songs
Spotify does not play some songs
Spotify Legend
368 Views
1 replies
0 likes
I experience that the sound quality playing Spotify on my mobile phone streaming to Chromecast Audio is very poor! Also streaming to Chromecast Audio controlled by Google Home ("... play Avicii Spotify on Chromecast"). I actually think the sound qual...
I experience that the sound quality playing Spotify on my mobile phone streaming to Chromecast Audio is very poor! Also streaming to Chromecast Audio controlled by Google Home ("... play Avicii Spoti...
986 Views
0 replies
1 likes
PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe "Offline Songs Storage" location setting that specifies where Spotify should cache songs does not seem to work. Spotify does write a few files to the specified location but the bul...
Plan Premium Device PC Operating System Windows 10 My Question or Issue The "Offline Songs Storage" location setting that specifies where Spotify should cache songs does not seem to wo...
698 Views
0 replies
3 likes
PlanPremium CountryUnited States DeviceWindows 10 / Android Operating SystemWindows 10 / Android Oreo My Question or Issue I have a playlist of songs that were imported from my local iTunes library playlist. When it imported, understandably, many of ...
Plan Premium Country United States Device Windows 10 / Android Operating System Windows 10 / Android Oreo My Question or Issue I have a playlist o...
320 Views
0 replies
0 likes
PlanFreeCountry Spain Operating SystemWindows 10 I do not want to update my version of spotify, but when it starts it updates itself.I have tried:http://listasgeniales.blogspot.com/2013/02/como-impedir-que-spotify-se-actualice.htmlBut it does not wor...
Plan Free Country Spain Operating System Windows 10 I do not want to update my version of spotify, but when it starts it updates itself. I have tried: http://listasgenia...
Roadie
2392 Views
1 replies
2 likes
Everytime I launch Spotify I need to enable and re-disable the 'Show desktop overlay when using media keys' option to get it to work. I've done it for months but it's beginning to bother me.
Everytime I launch Spotify I need to enable and re-disable the 'Show desktop overlay when using media keys' option to get it to work. I've done it for months but it's beginning to bother me.
Community Legend
503 Views
1 replies
2 likes
Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10 My Question or Issue I received an email from Spotify announcing the yearly review of what songs I heard most, etc., in 2018. Klicking the link provided to show these in...
Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10 My Question or Issue I received an email from Spotify announcing the yearly review of what ...
Songwriter
734 Views
1 replies
0 likes
PlanFreeCountryDenmark DeviceDesktop pcOperating SystemWindows 10 My Question or Issue I've been having issues recently with the radio top not working, it just ends being"Error failed to load." please help
Plan Free Country Denmark Device Desktop pc Operating System Windows 10 My Question or Issue I've been having issues recently with the radio top not working, it j...
494 Views
0 replies
0 likes
I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on the program and mark the songs I like or I don't like, my program starts playing ONLY the songs I've alr...
I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on the program and mark the songs I like or I don't like...
403 Views
0 replies
0 likes
Operating SystemWindows 10 My Question or IssueWhile the Spotify window is selected, the fps drop significantly. It doesn't happen with any other window selected, only the spotify windows 10 app.
Operating System Windows 10 My Question or Issue While the Spotify window is selected, the fps drop significantly. It doesn't happen with any other window selected, only the spotify window...
Newbie
1878 Views
1 replies
3 likes
