Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • crawford13x
  • Regular
  • 29939 Views
  • 71 replies
  • 24 likes
  • 29939 Views
  • 71 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 60429 Views
  • 256 replies
  • 21 likes
  • 60429 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3805 Views
  • 1 replies
  • 6 likes
  • 3805 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143583 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143583 Views
  • 0 replies
  • 26 likes

Artists from Library Sizing Incorrect

PlanPremiumCountryUnited StatesDeviceMSI LaptopOperating SystemWindows 10 My Question or Issue When I use the spotify app on my laptop, the artists from library page for each artsist has a weird sizing issue where the numbers of songs and times go al...

  • Casual Listener
  • Plan Premium Country United States Device MSI Laptop Operating System Windows 10   My Question or Issue  When I use the spotify app on my laptop, the artists from library page for...
  • Loxer
  • Community Legend
  • 348 Views
  • 3 replies
  • 0 likes
  • 348 Views
  • 3 replies
  • 0 likes

Spotify deletes songs from library

PlanPremiumCountry BelgiumDeviceBlackberry KeyOne & PCOperating SystemAndroid / Windows 10 My Question or IssueI'm an avid user of Spotify, most of the times listening in the car (from my downloaded music on SD-card).Last few months I've been noticin...

  • Casual Listener
  • Plan Premium Country  Belgium Device Blackberry KeyOne & PC Operating System Android / Windows 10   My Question or Issue I'm an avid user of Spotify, most of the times listeni...
  • dinomight
  • Spotify Star
  • 1742 Views
  • 5 replies
  • 1 likes
  • 1742 Views
  • 5 replies
  • 1 likes

How much time is left of a song

It would be very useful if you can see how much time is left of each song while playing. Today you see how much time each song has been played, and you can see how many minutes/sec each song is long. It would be better to see how much time is left.

  • Newbie
  • It would be very useful if you can see how much time is left of each song while playing.    Today you see how much time each song has been played, and you can see how many minutes/sec eac...
  • Loxer
  • Community Legend
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows and Android daily mixes not synced up.

PlanFree.CountrySouth AfricaDeviceLG G4Operating SystemWindows 10 My Question or IssueI went through the troubleshooting guide however my daily mixes are not synced up as I have 5 on my LG and 2 on my PC. The 2 on the PC are also not the same as any ...

  • Newbie
  • Plan Free. Country South Africa Device LG G4 Operating System Windows 10   My Question or Issue I went through the troubleshooting guide however my daily mixes are not synced up as I h...
  • Jemi
  • Spotify Legend
  • 619 Views
  • 3 replies
  • 0 likes
  • 619 Views
  • 3 replies
  • 0 likes

Superuser Contribution Web Player not loading playlist

My playlists aren't loading the rest of the songs when I scroll down. It just displays the buffering sign and never loads. I have tried incognito and a new web browser and it still won't load. How do I fix?

  • Casual Listener
  • My playlists aren't loading the rest of the songs when I scroll down. It just displays the buffering sign and never loads. I have tried incognito and a new web browser and it still won't load. How do...
  • Jemi
  • Spotify Legend
  • 5187 Views
  • 7 replies
  • 11 likes
  • 5187 Views
  • 7 replies
  • 11 likes

Superuser Contribution Spotify starts, only black screen

I currently cannot use the webplayer at all. PlanPremiumCountryGermany Device Windows 7, Chrome **bleep**.0.3497.100 My Question or IssueWhen I open open.spotify.com after logging in, I briefly see the normal screen with all the playlists etc. But af...

  • Casual Listener
  • I currently cannot use the webplayer at all.   Plan Premium Country Germany   Device   Windows 7, Chrome **bleep**.0.3497.100   My Question or Issue When I op...
  • Jemi
  • Spotify Legend
  • 686 Views
  • 4 replies
  • 0 likes
  • WebPlayer
  • 686 Views
  • 4 replies
  • 0 likes

Spotify will stop playing a playlist after it gets to the end of a 10+ minute long song

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I've noticed this over the past month or so. If I'm listening to a playlist with a song that is 10+ minutes long, when the end of the song is reached Spotify will not conti...

  • Roadie
  • Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue  I've noticed this over the past month or so. If I'm listening to a playlist with a s...
  • ondrowan
  • Newbie
  • 867 Views
  • 9 replies
  • 2 likes
  • 867 Views
  • 9 replies
  • 2 likes

Superuser Contribution Playlist stops playing after Supertramp - Fool's Overture

PlanPremiumCountryNetherlands DevicePC and Laptop (multiple devices), iPhoneOperating SystemWindows 10, iOS 10. My Question or IssueNot sure where to post this, but every time after playing Fool's Overture (https://open.spotify.com/track/25KYhx2XbHxM...

  • Roadie
  • Plan Premium Country Netherlands  Device PC and Laptop (multiple devices), iPhone Operating System Windows 10, iOS 10.   My Question or Issue Not sure where to post this, but...
  • jaspoid-0934
  • Roadie
  • 661 Views
  • 4 replies
  • 0 likes
  • player
    Song Play
  • 661 Views
  • 4 replies
  • 0 likes

Error code 17 Firewall

Error code 17 firewall since about 2 days ago i've tried alot already so please dont give me that basic Stuff of Restarting and things like that already tried it not gonna work give me a whole new solution please, Thank you very much.

  • Casual Listener
  • Error code 17 firewall since about 2 days ago i've tried alot already so please dont give me that basic Stuff of Restarting and things like that already tried it not gonna work give me a whole new so...
  • BasedGodSin
  • Casual Listener
  • 351 Views
  • 2 replies
  • 0 likes
  • 351 Views
  • 2 replies
  • 0 likes

It plays another track than selected

Spotify desktop updated. PremiumWindows 10 Search ArtistClick Songs See AllOrder by preference (thumb on the right)Click a trackTrack selected is not played, but another track is played

  • Gig Goer
  • Spotify desktop updated. Premium Windows 10   Search Artist Click Songs See All Order by preference (thumb on the right) Click a track Track selected is not played, but another track is...
  • clatix
  • Gig Goer
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

Solved!! Weird bug with the "Songs" section under the library

My Question or IssueI saved like more than 700 songs in the library section but everytime I click on the "Songs" nothing appears and it tells me to "browse" songs.It's like I saved nothing there.If I double click on it,it plays the last two songs tha...

  • Regular
  •   My Question or Issue I saved like more than 700 songs in the library section but everytime I click on the "Songs" nothing appears and it tells me to "browse" songs.It's like I saved nothing ...
  • Loxer
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Spotify Ad - Spotify Premium in lower right corner of screen

PlanPremium for FamilyCountry DenmarkDevicePCOperating SystemWindows 10 My Question or Issue Hi, I'm running the desktop version of Spotify and I'm logged in to my Spotify Premium for Family account, but I get this little annoying box in the lower ri...

  • Newbie
  • Plan Premium for Family Country  Denmark Device PC Operating System Windows 10   My Question or Issue  Hi,   I'm running the desktop version of Spotify and I'm logged ...
  • Billy-J
  • Spotify Star
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

Enormous space took on disk.

PlanFreeCountry PolandDevicePCOperating SystemWindows 10 My Question or IssueEnormous space took on disk.Spotify folder in my AppData was over 6GB, any way to prevent or move it anywhere else?

  • Gig Goer
  •   Plan Free Country  Poland Device PC Operating System Windows 10   My Question or Issue Enormous space took on disk. Spotify folder in my AppData was over 6GB, any wa...
  • DennyEMufc
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Solved!! Stations not working

PlanPremiumCountry Costa RicaDeviceComputerOperating SystemWindows 10 My Question or Issue I want to use Radio Stations but I cannot make it work. I used the app from the Website first, now I'm using the Window10 App but still not work. Tried with di...

  • Newbie
  • Plan Premium Country  Costa Rica Device Computer Operating System Windows 10   My Question or Issue  I want to use Radio Stations but I cannot make it work. I used the app fr...
  • Loxer
  • Community Legend
  • 2565 Views
  • 1 replies
  • 0 likes
  • Issues
    Radio
    stations
    Troubleshooting
    windows10
  • 2565 Views
  • 1 replies
  • 0 likes

Music played on Spotify keeps crackling

Hi community My Spotify keeps crackling no matter what i do. I know there have been several similar post previously but non of those solution works - at least not more than half an hour. I have tried: - Reinstallation- Roll back the sound driver to t...

  • Newbie
  • Hi community   My Spotify keeps crackling no matter what i do. I know there have been several similar post previously but non of those solution works - at least not more than half an hour. I h...
  • DennyEMufc
  • Roadie
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Shuffle Not Available

PlanPremiumCountryCanada DeviceSamsung Galaxy S8Operating SystemWindows 7 My Question or IssueBeen having issues with the shuffle not being available on certain playlists (like my daily mix). I used to use the shuffle all the time and suddenly now i'...

  • Casual Listener
  • Plan Premium Country Canada  Device Samsung Galaxy S8 Operating System Windows 7   My Question or Issue Been having issues with the shuffle not being available on certain playlist...
  • Billy-J
  • Spotify Star
  • 927 Views
  • 4 replies
  • 1 likes
  • 927 Views
  • 4 replies
  • 1 likes

Feed amici

Ciao a tutti, è da una settimana circa che il mio feed amici non si aggiorna più, avendo installato e disinstallato più volte Spotify, uscendo e rientrando anche da Facebook. Mi da "caricamento feed amici non riuscito". Come posso risolvere?

  • Newbie
  • Ciao a tutti, è da una settimana circa che il mio feed amici non si aggiorna più, avendo installato e disinstallato più volte Spotify, uscendo e rientrando anche da Facebook. Mi da "caricamento feed ...
  • Loxer
  • Community Legend
  • 592 Views
  • 1 replies
  • 0 likes
  • 592 Views
  • 1 replies
  • 0 likes

Where did the "Continue with similar artists" function go?

PlanPremiumCountryNorway DeviceDesktopOperating SystemWindows 8.1 My Question or IssueThere was a nice function where Spotify would continue playing similar artists after an album ended. Where did that function go? After the last restart (and automat...

  • Newbie
  • Plan Premium Country Norway   Device Desktop Operating System Windows 8.1   My Question or Issue There was a nice function where Spotify would continue playing similar artists af...
  • Loxer
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Web Player Not Workins

Operating SystemWindows 10 My Question or IssueI'm using the Web Player. It keeps freezing on ads, so the songs won't load. I have already tried restarting the app. Any suggestions?

  • Composer
  •   Operating System Windows 10   My Question or Issue I'm using the Web Player. It keeps freezing on ads, so the songs won't load. I have already tried restarting the app. Any suggestio...
  • MauriceMV
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes