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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 117055 Views
  • 82 replies
  • 27 likes
  • 117055 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 112841 Views
  • 291 replies
  • 22 likes
  • 112841 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8831 Views
  • 1 replies
  • 6 likes
  • 8831 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149825 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149825 Views
  • 0 replies
  • 26 likes

Solved!! Spotify on my desktop lags when it is the active window. Why?

Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10 My Question or Issue This only started very recently, but now when I click on Spotify, making it the active window on my desktop, my computer lags heavily.It is like my re...

  • Casual Listener
  • Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10   My Question or Issue This only started very recently, but now when I click on Spotify, making...
  • TitusPolitus
  • Casual Listener
  • 43727 Views
  • 2 replies
  • 5 likes
  • Active Window
    Lag
    stuttering
  • 43727 Views
  • 2 replies
  • 5 likes

Shuffle Play is Still Horribly Broken

Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spotify only plays 30 of them. I understand that Spoti...

  • Newbie
  • Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spo...
  • 2038 Views
  • 0 replies
  • 35 likes
  • Shuffle Algorithm
    Shuffle play
  • 2038 Views
  • 0 replies
  • 35 likes

Every song skips to the next track part way through being played.

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueThe last few days, I have had a problem where the songs being played keep skipping to the next track. I can't get through more than about 30 seconds of each song.I've noticed...

  • Regular
  • Plan Premium Country UK   Device PC Operating System Windows 10   My Question or Issue The last few days, I have had a problem where the songs being played keep skipping to the n...
  • 586 Views
  • 0 replies
  • 5 likes
  • 586 Views
  • 0 replies
  • 5 likes

Error 18

Plan PremiumPaísArgentna DispositivoComputadora de escritorioSistema operativowindows 7 Mi pregunta o problema Hola necesito que me ayuden con un problema. Sin queres se me elimino spotify de la pc y al querer reinstalarlo me salta un error,erro 18 p...

  • Newbie
  • Plan  Premium País Argentna   Dispositivo Computadora de escritorio Sistema operativo windows 7   Mi pregunta o problema  Hola necesito que me ayuden con un problema. S...
  • Sebasty
  • Community Legend
  • 850 Views
  • 1 replies
  • 0 likes
  • 850 Views
  • 1 replies
  • 0 likes

"Discovered On" section on artists profiles gone again..

Discovered On section on artists profiles gone again.. What's going on Spotify? They keep doing this periodilcally. I don't see how this is not intentional.

  • Roadie
  •    Discovered On section on artists profiles gone again..  What's going on Spotify?  They keep doing this periodilcally. I don't see how this is not intentional. 
  • Sebasty
  • Community Legend
  • 575 Views
  • 1 replies
  • 0 likes
  • 575 Views
  • 1 replies
  • 0 likes

Multiple Error Messages and Crashing with Spotify Free (Windows 7)

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 7 I am running Spotify Free on a Desktop PC with Windows 7. About a month ago, I began getting error messages, along with other problems with always require re-starting the Spotify app. Incl...

  • Regular
  • Plan Free Country United States Device PC Operating System Windows 7   I am running Spotify Free on a Desktop PC with Windows 7.  About a month ago, I began getting error messages,...
  • Sebasty
  • Community Legend
  • 1796 Views
  • 11 replies
  • 0 likes
  • 1796 Views
  • 11 replies
  • 0 likes

Solved!! Spotify adding songs without authority?

PlanFree/PremiumOperating System(Android/Windows,etc.) My Question or Issue I recently added just a few tracks to a new playlist to take a listen to later. The next time I went to it Spotify had decided to randomly add about 20 songs without my say s...

  • Roadie
  • Plan Free/Premium Operating System (Android/Windows,etc.)   My Question or Issue  I recently added just a few tracks to a new playlist to take a listen to later. The next time I went ...
  • Sebasty
  • Community Legend
  • 928 Views
  • 5 replies
  • 0 likes
  • 928 Views
  • 5 replies
  • 0 likes

One Track suddenly stopped then the Spotify App didn't run

PlanFreeCountry PhilippinesDeviceDesktopOperating SystemWindows 7 My Question or IssueWhen I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jinsil" comes next and is being played, after 3seconds the song stopped and the app/...

  • Newbie
  • Plan Free Country  Philippines Device Desktop Operating System Windows 7   My Question or Issue When I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jin...
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

Desktop will not sync to mobile

I've had this issue for many months and have read about others experiencing this with little success. Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track on my mobile and it will not be reflected on desktop until s...

  • Newbie
  • I've had this issue for many months and have read about others experiencing this with little success.  Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track ...
  • MichaelJerzak
  • Composer
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

"Shuffle" plays small portion of songs, in the same order every time

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs played in the exact same order every time. I tried re-installing the app: same ...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs pla...
  • Mantisentil
  • Community Legend
  • 1604 Views
  • 3 replies
  • 2 likes
  • 1604 Views
  • 3 replies
  • 2 likes

Solved!! Media overlay keys not disabled after app restart

Premium, Windows x64 Windows 10 Installed through Windows Store and Installed through installer - tried both ways. I know this topic is well known but not enough tested. I'm still having this issue on 1.0.93.244.g1e3a05e7 (Windows Store version)https...

  • Casual Listener
  • Premium, Windows x64 Windows 10   Installed through Windows Store and Installed through installer - tried both ways.   I know this topic is well known but not enough tested. I'm still h...
  • Mantisentil
  • Community Legend
  • 552 Views
  • 2 replies
  • 2 likes
  • 552 Views
  • 2 replies
  • 2 likes

Playing songs not in playlist?

PlanFreeCountryUnited StatesDevicedesktop Operating SystemWindows 10 My Question or Issue My playlist is playing songs that I removed from my playlist.

  • Casual Listener
  • Plan Free Country United States Device desktop   Operating System Windows 10   My Question or Issue  My playlist is playing songs that I removed from my playlist.
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Remove all songs without a check mark

I want to remove all the songs in my "Liked From Radio" that don't have a check mark. But, I can't sort by checked/unchecked so I can't highlight a large group all at once and delete. I also don't want to spend hours going through there and doing it ...

  • Casual Listener
  • I want to remove all the songs in my "Liked From Radio" that don't have a check mark. But, I can't sort by checked/unchecked so I can't highlight a large group all at once and delete. I also don't wa...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Local Files Duplicate in Spotify

Premium AccountUSALenovo X1 ThinkpadWindows 10 Hi. Some have had a similar issue, but reinstalling Spotify doesn't help mine. Some local files show up as duplicates. There's only one copy on my local storage, all flashram. No idea why this happening....

  • Newbie
  • Premium Account USA Lenovo X1 Thinkpad Windows 10   Hi.  Some have had a similar issue, but reinstalling Spotify doesn't help mine. Some local files show up as duplicates.  There'...
  • Sebasty
  • Community Legend
  • 962 Views
  • 1 replies
  • 0 likes
  • 962 Views
  • 1 replies
  • 0 likes

Spotify freezes when trying to feed an ad.

PlanFreeCountry: USA DeviceMacbook Pro Operating SystemmacOS 10.13.10 My Question or IssueThe app will freeze on some ads while at work. Talked to IT security and they said these ads are alerting the firewall of malware. They're likely just looking f...

  • Casual Listener
  • Plan Free Country: USA   Device Macbook Pro  Operating System macOS 10.13.10     My Question or Issue The app will freeze on some ads while at work. Talked to IT securi...
  • lyle85213
  • Casual Listener
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Song Error, Stange sounds, All devices

PlanPremiumDeviceiPhone 10, Samsung Galaxy, NotebookOperating SystemiOS 10, Android, Windows 10 My Question or Issue:Hi, there have been some problem when Spotify added this song. Listen in the end, alot of strange noise and so on. Please fix this, i...

  • Newbie
  • Plan Premium Device iPhone 10, Samsung Galaxy, Notebook Operating System iOS 10, Android, Windows 10   My Question or Issue: Hi, there have been some problem when Spotify added this song...
  • Sebasty
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Solved!! Web Player a total disaster

It is amazing that with so many people complaining about problems with Web Player they don't fix the problem or allow us to just quit this disastrous option. I DON'T want Web player. It messes my Spotify program in windows 10. Songs keep skipping whe...

  • Regular
  •   It is amazing that with so many people complaining about problems with Web Player they don't fix the problem or allow us to just quit this disastrous option. I DON'T want Web player. It messe...
  • mastix
  • Regular
  • 492 Views
  • 2 replies
  • 0 likes
  • 492 Views
  • 2 replies
  • 0 likes

Unable to move songs around

PremiumUSA Windows 10 My Question or Issue On my windows 10 system with prem package thru playstaion music yesterday I was able to add a song to a play list and then move it around to fit where i wanted it to go in the list on my computer. I can stil...

  • Casual Listener
  •     Premium USA  Windows 10   My Question or Issue  On my windows 10 system with prem package thru playstaion music yesterday I was able to add a song to a play list a...
  • upirlikhyi
  • Casual Listener
  • 426 Views
  • 3 replies
  • 0 likes
  • 426 Views
  • 3 replies
  • 0 likes

[Radio] Screen not load properly

PlanPremiumCountryBR Operating SystemWindows 10 My Question or Issue I can't use the radio since last update, the screen not load properly.

  • Casual Listener
  • Plan Premium Country BR   Operating System Windows 10   My Question or Issue  I can't use the radio since last update, the screen not load properly. 
  • chicheme
  • Newbie
  • 1093 Views
  • 3 replies
  • 0 likes
  • 1093 Views
  • 3 replies
  • 0 likes

Local files I added in spotify not replacing unavailable, grayed out tracks.

PlanFreeCountryThe Netherlands DeviceHP LaptopOperating SystemWindows 10 LTSC, not using the windows store app. My Question or Issue On my home pc, I edited metadata of my local files so they would show up in my spotify library, replacing songs which...

  • Visitor
  •  Plan Free Country The Netherlands   Device HP Laptop Operating System Windows 10 LTSC, not using the windows store app.   My Question or Issue  On my home pc, I edited...
  • darylfrompulse
  • Music Fan
  • 495 Views
  • 2 replies
  • 0 likes
  • 495 Views
  • 2 replies
  • 0 likes