Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11595 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1326 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
3284 Views
39 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanFreeCountry ItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueI don't know why but my audio on spotify sound very weird, it's almost composed by only bass and I can barely listen to the lyrics in some tracks. I've tried reinstallin...
Plan Free Country Italy Device Desktop Operating System Windows 10 My Question or Issue I don't know why but my audio on spotify sound very weird, it's almost composed by only ...
504 Views
0 replies
1 likes
Hi,i have truble witrh spotify, i had to reset my computer because of an virus on my pc.Now i can´t install apotify anymor cause i get the message, that the Spotifyinstaller does´t work.I got win 7 on my pc. What can i do to reinstall spotify?
Hi, i have truble witrh spotify, i had to reset my computer because of an virus on my pc. Now i can´t install apotify anymor cause i get the message, that the Spotifyinstaller does´t work. I got w...
Roadie
693 Views
2 replies
0 likes
PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I put several playlists in one folder. I open the folder, press button play - nothing happens. Music starts only if I play particularly picked one playlist.
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I put several playlists in one folder. I open the folder, press button play - nothing happ...
349 Views
0 replies
0 likes
PlanPremiumCountry USADeviceSamsung GalaxyOperating SystemAndroid My Question or Issue As of, oh, about a week ago, I can no longer sort the playlist I have downloaded to my phone... It shows as the 'Recently Added' sort but I no longer have the opti...
Plan Premium Country USA Device Samsung Galaxy Operating System Android My Question or Issue As of, oh, about a week ago, I can no longer sort the playlist I have...
Music Fan
964 Views
2 replies
1 likes
What do I need to do to spotify to find my local files?why can not my spotify playlists find my local files?but spotify can find them?but when I look in local files on spotify, I can find them.one of the picture shows my playlist.The other shows the ...
What do I need to do to spotify to find my local files? why can not my spotify playlists find my local files? but spotify can find them? but when I look in local files on spotify, I can find them....
Casual Listener
671 Views
2 replies
0 likes
Using the desktop app on Windows 7 in the UK, I'm getting an advert for Google Home Hub a lot, and every single time it comes up, the advert doesn't start, and Spotify just stops. i.e. sits there waiting for the advert which never starts. Clicking on...
Using the desktop app on Windows 7 in the UK, I'm getting an advert for Google Home Hub a lot, and every single time it comes up, the advert doesn't start, and Spotify just stops. i.e. sits t...
354 Views
0 replies
0 likes
PlanPremium Operating SystemWindows 7 My Question or IssueHi,for about a week my desktop Spotify app is constantly crashing.Suddenly about 1 second of a song is being looped and the app is not really responding to any actions.The same happpens (not a...
Plan Premium Operating System Windows 7 My Question or Issue Hi, for about a week my desktop Spotify app is constantly crashing. Suddenly about 1 second of a song is being loop...
641 Views
0 replies
2 likes
EDIT: Great just saw a post with the same problem...PlanPremiumCountryPortugal DeviceMacbook ProOperating SystemmacOS Mojave So, since yesterday, under My Library the Podcast option disapeared. I still have the follows on my regular podcasts but I ca...
EDIT: Great just saw a post with the same problem... Plan Premium Country Portugal Device Macbook Pro Operating System macOS Mojave So, since yesterday, under My Library th...
Newbie
4113 Views
10 replies
6 likes
PlanFreeCountry > AUS DevicePC Desktop Recent Version on EVERYTHINGOperating SystemWindows 10 My Question or IssueI have a lot of songs in local files so I noticed straight away since I normally use, play queue to see what's coming up instead of scro...
Plan Free Country > AUS Device PC Desktop Recent Version on EVERYTHING Operating System Windows 10 My Question or Issue I have a lot of songs in local files so I noticed st...
Casual Listener
611 Views
1 replies
0 likes
I FIXED THIS ALREADY SO THANKS ANYWAYS! I moved a few playlists into a folder on the Desktop app, and I accidentally moved a playlist I didn't want to move, and when I tried to drag the playlist out from the folder, the playlist wouldn't move. So my ...
I FIXED THIS ALREADY SO THANKS ANYWAYS! I moved a few playlists into a folder on the Desktop app, and I accidentally moved a playlist I didn't want to move, and when I tried to drag the playlist out ...
1038 Views
0 replies
5 likes
PlanPremiumCountryTurkey DevicePCOperating SystemWin 7 My Question or Issue With the last update, my Spotify always crashes in multiple times. The issue is when i want to listen a song after a while from my Spotify Desktop App and it won't respond at...
Plan Premium Country Turkey Device PC Operating System Win 7 My Question or Issue With the last update, my Spotify always crashes in multiple times. The issue is when...
Casual Listener
625 Views
1 replies
1 likes
PlanFreeCountryGermany Operating SystemWindows 10, Chrome My Question or Issue I cant access to Radio on the app, and I can't reech the browser app, i'm getting message NET::ERR_CERT_AUTHORITY_INVALID
Plan Free Country Germany Operating System Windows 10, Chrome My Question or Issue I cant access to Radio on the app, and I can't reech the browser app, i'm getting messa...
382 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceDesktop & iPhone 10 Operating SystemWindows 10 and iOS 12.1My Question or Issue For some weird reason my Spotify is suddenly pausing every two seconds on both my hom desktop and my iPhone. Oddly it doesn't pause on my work...
Plan Premium Country USA Device Desktop & iPhone 10 Operating System Windows 10 and iOS 12.1 My Question or Issue For some weird reason my Spotify is...
Casual Listener
1452 Views
1 replies
1 likes
CountryNorway Operating SystemWindows 10 My Question or IssueSo lately The Friends Listening has not been working and its telling me to Find Friends (which you will see in the screenshot). Its been like this for quite a while unistalled Spotify and i...
Country Norway Operating System Windows 10 My Question or Issue So lately The Friends Listening has not been working and its telling me to Find Friends (which you will see ...
381 Views
0 replies
0 likes
Repeat and Shuffle are not working! i.imgur.com/jgl3Wzg.jpg PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10
Repeat and Shuffle are not working! i.imgur.com/jgl3Wzg.jpg Plan Premium Country Argentina Device PC Operating System Windows 10
596 Views
0 replies
0 likes
Although I disabled this option ((Show desktop overly when using media keys))on Spotify settings but this annoying desktop overlay still appears everytime I click on any media or volume buttons on my laptop and I tried uninstalling Spotify then insta...
Although I disabled this option ((Show desktop overly when using media keys)) on Spotify settings but this annoying desktop overlay still appears everytime I click on any media or volume buttons on ...
Casual Listener
729 Views
2 replies
1 likes
PlanPremiumCountry ChileDeviceWebOperating SystemWindows 10 My Question or Issue Some time ago the web player stopped working in my account, in my phone and in the application works well, but on the web does not respond.I've already cleared the cache...
Plan Premium Country Chile Device Web Operating System Windows 10 My Question or Issue Some time ago the web player stopped working in my account, in my phone a...
Casual Listener
1028 Views
3 replies
0 likes
Not sure if this is the right place to ask this but here goes. I used to be able to sort songs from artists by popularity (search for artist > see all songs > click on thumbs up icon) , but recently clicking on the icon doesn’t do anything. Anyone kn...
Not sure if this is the right place to ask this but here goes. I used to be able to sort songs from artists by popularity (search for artist > see all songs > click on thumbs up icon) , but rec...
Casual Listener
2300 Views
5 replies
6 likes
PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue Spotify for some reason as of late has been fullscreening at an incorrect resolution. I tried uninstalling and resinstalling but that didn't help. This happens on all 3 of my ...
Plan Premium Country Device PC Operating System Windows 10 My Question or Issue Spotify for some reason as of late has been fullscreening at an incorrect resolution. I t...
551 Views
0 replies
0 likes
A recent Spotify update has removed the ability to play local files that synced with unavailable songs in playlists. Local files are seen and can be played, but they would usually sync with the "unavailable songs" on playlists. Now it doesn't seem to...
A recent Spotify update has removed the ability to play local files that synced with unavailable songs in playlists. Local files are seen and can be played, but they would usually sync with the "unav...
Music Fan
4786 Views
17 replies
7 likes
