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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81221 Views

40 replies

68 likes

  • 81221 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777112 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18334 Views

19 replies

5 likes

  • 18334 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

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Spotify Connect stops playing after a few songs

PlanPremiumCountry U.S.A.DeviceSamsung M7 multiroom speakers Operating SystemAndroid, Chrome, Windows 7My Question or IssueEvery since Spotify Connect became available to free users it disconnects after a few songs even though I am a Premium subscrib...

Casual Listener

Plan Premium Country  U.S.A. Device Samsung M7 multiroom speakers  Operating System Android, Chrome, Windows 7 My Question or Issue Every since Spotify Connect became available to ...

museickmike

Casual Listener

1179 Views

2 replies

0 likes

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Spotify Mobile cannot switch back to Spotify Desktop

I used to be able to switch flawlessly between Spotify Mobile to Spotify Desktop vice versa. In recent days, I've noticed that even with Spotify Desktop logged on, my app on mobile will not have the option to play and switch the song on my desktop an...

Newbie

I used to be able to switch flawlessly between Spotify Mobile to Spotify Desktop vice versa.  In recent days, I've noticed that even with Spotify Desktop logged on, my app on mobile will not ...

358 Views

0 replies

0 likes

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Cannot remove Spotify artist from library

If you're having trouble removing an artist from your library, you may have saved songs that are "unplayable" and therefore not visible. You can fix this by going into settings and turning on "show unplayable songs" then you can go to the artist and ...

Casual Listener

If you're having trouble removing an artist from your library, you may have saved songs that are "unplayable" and therefore not visible. You can fix this by going into settings and turning on "show u...

976 Views

0 replies

0 likes

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Spotify Becomes Unresponsive

PlanPremiumCountry USDevicePCOperating SystemWindows 10 My Question or Issue Spotify will work ok for a few songs, then half way into a song the audio will cut out. Sometimes I will get a message that it cannot play song, others it will looks like it...

Newbie

Plan Premium Country  US Device PC Operating System Windows 10   My Question or Issue  Spotify will work ok for a few songs, then half way into a song the audio will cut out....

396 Views

0 replies

1 likes

  • 396 Views
  • 0 replies
  • 1 likes

Unwanted on screen keyboard when working with physical mouse + keyboard

Hi,I have a Microsoft Surface Pro tablet, running Windows 10 Pro and have installed the Spotify desktop app. I also do have Premium plan activated on this. At home, I like to connect external display, mouse and keyboard to the tablet.Usually, Windows...

Casual Listener

Hi, I have a Microsoft Surface Pro tablet, running Windows 10 Pro and have installed the Spotify desktop app. I also do have Premium plan activated on this.   At home, I like to connect exter...

memeloki

Newbie

2821 Views

11 replies

18 likes

  • 2821 Views
  • 11 replies
  • 18 likes

Wheres the big "Shuffle" button?

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue I cannot find the big shuffle button. On my phone theres a big button called "Shuffle" and if i press it, it automatically plays the playlist and starts on a random song...

Casual Listener

Plan Premium Country  Sweden Device PC Operating System Windows 10   My Question or Issue  I cannot find the big shuffle button. On my phone theres a big button called "Shuff...

404 Views

0 replies

0 likes

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Spotify is not saving last song / playlist I was playing before turn off my PC (Windows 10)

Is asking too much for Spotify to save the player state or last song/playlist I was playing before I turn off my PC? Even with the player stopped it's not saving. Every DAY I start my PC, Spotify is there with the same song I was playing weeks ago th...

Music Fan

Is asking too much for Spotify to save the player state or last song/playlist I was playing before I turn off my PC? Even with the player stopped it's not saving. Every DAY I start my PC, Spotify is ...

lucasryw

Music Fan

789 Views

2 replies

1 likes

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Trouble installing Spotify

Hello! I am having trouble installing Spotify after uninstalling it to do a clean reinstall. I am on Windows 7 and keep getting "Error code: 18". It says Spotify is unable to install because files to be written are in use by another process. I have r...

Casual Listener

Hello! I am having trouble installing Spotify after uninstalling it to do a clean reinstall. I am on Windows 7 and keep getting "Error code: 18". It says Spotify is unable to install because files to...

520 Views

0 replies

1 likes

  • 520 Views
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  • 1 likes

Storage usage about 200MB/s and deleted downloaded music all the time.

Plan PremiumCountry Poland Operating System Windows 10 Education My Question or Issue Why do I have storage use around 200MB/s (Spotify.exe)? All the time. Also if I download my own playlists and they stay green (saved) after some few days it is disa...

Casual Listener

Plan  Premium Country  Poland   Operating System  Windows 10 Education   My Question or Issue  Why do I have storage use around 200MB/s (Spotify.exe)? All the t...

akrupaa

Casual Listener

477 Views

2 replies

0 likes

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  • 2 replies
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Im not getting an invitation for spotify family

HI, I've had a premium account for a while, but since my parents were interested as well, I created an account for my dad and upgraded to family, so we could all join. I'ts been almost 2 months and I'm still not getting an invitation to join. I've tr...

Newbie

    HI,   I've had a premium account for a while, but since my parents were interested as well, I created an account for my dad and upgraded to family, so we could all join. I'ts b...

OneByBoo

Roadie

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot access Spotify on desktop

DevicePCOperating SystemWindows 10Chrome My Question or Issue I noticed a couple of weeks ago that I couldn't go online in the desktop app. I signed out and tried to log in again, but it timed out.I then uninstalled spotify and went to the spotify we...

Regular

  Device PC Operating System Windows 10 Chrome   My Question or Issue  I noticed a couple of weeks ago that I couldn't go online in the desktop app. I signed out and tried to l...

Jemi

Spotify Legend

931 Views

3 replies

0 likes

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Superuser Contribution Windows 10 Desktop Overlay

PlanPremium Country US DeviceDell Latitude Operating SystemWindows 10 My Question or Issue The desktop overlay will not go away even after turning it off. I've had this problem before and it was resolved but has resurfaced again. I'm currently using ...

Regular

Plan Premium   Country  US   Device Dell Latitude   Operating System Windows 10   My Question or Issue  The desktop overlay will not go away even after turn...

Jemi

Spotify Legend

1596 Views

5 replies

11 likes

  • 1596 Views
  • 5 replies
  • 11 likes

Show desktop overlay when using media keys broken Windows 10

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10My Question or Issue Hello, This has been a frustrating issue for months now, and I'm finally getting enough time to look into it. There is an option to turn this feature off, and it will w...

Newbie

Plan Premium Country  USA Device Desktop Operating System Windows 10 My Question or Issue  Hello,  This has been a frustrating issue for months now, and I'm finally getting e...

Mantisentil

Community Legend

1351 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Media overly keeps apearing

Every time I restar my PC the media overlay keeps apearing when using media keys. I go to settings, and check that that feature is disabled. I need to enabled it, and then disable it again to get the media overlay disappear.But when I restar my PC th...

Casual Listener

Every time I restar my PC the media overlay keeps apearing when using media keys. I go to settings, and check that that feature is disabled. I need to enabled it, and then disable it again to get the...

Mantisentil

Community Legend

572 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! O Spotify parou de encontrar amigos do Facebook

PlanPremiumCountry BrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueHá mais de 1 mês o Spotify não encontra meus novos amigos no Facebook, e parou de mostrar minha atividade recente na aba "Visão Geral". Minhas opções de privacidade ...

Regular

Plan Premium Country  Brazil Device Desktop Operating System Windows 10   My Question or Issue Há mais de 1 mês o Spotify não encontra meus novos amigos no Facebook, e parou de mo...

Bittencourt

Spotify Star

1400 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Local files play in library, but "Can't play right now" in playlist.

PlanPremiumCountry UKDeviceASUS X541S laptopOperating SystemWindows 10 My Question or IssueI don't see anyone with this particular problem: I can load and play any local file on my laptop through the 'local files' library just fine. However in the la...

Newbie

Plan Premium Country  UK Device ASUS X541S laptop Operating System Windows 10   My Question or Issue I don't see anyone with this particular problem: I can load and play any local...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Solved!! Spotify always opens at the same song and same place in song

Hi, I've been having this issue for quite a while now and it's really starting to annoy me.I've tried everything I can think of and I can't find anything online on how to fix this problem. I've tried both the Windows 10 App and the standalone version...

Casual Listener

Hi, I've been having this issue for quite a while now and it's really starting to annoy me. I've tried everything I can think of and I can't find anything online on how to fix this problem.   ...

SilentAsMe

Newbie

26908 Views

15 replies

21 likes

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  • 15 replies
  • 21 likes

Cannot play music on Desktop when on jack headsets

PlanPremiumCountryRomaniaDeviceLenovo ThinkPadOperating SystemWindows 10My Question or Issue The desktop application would not work when plugging in Jack headsets, nor on native speakers of the computer. The music displays as singing, time runs, but ...

Newbie

Plan Premium Country Romania Device Lenovo ThinkPad Operating System Windows 10 My Question or Issue  The desktop application would not work when plugging in Jack headsets, nor on nativ...

395 Views

0 replies

0 likes

  • 395 Views
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Solved!! Music does not play on Windows 10 desktop app

PlanPremiumCountrythe NetherlandsDeviceLenovo IdeaPad 710SOperating SystemWindows 10 My Question or IssueMusic does not play on the windows app. I can listen to it on the web player and my android app on my phone, but not on the desktop app for Windo...

Casual Listener

Plan Premium Country the Netherlands Device Lenovo IdeaPad 710S Operating System Windows 10   My Question or Issue Music does not play on the windows app. I can listen to it on th...

agnee

Casual Listener

4743 Views

2 replies

0 likes

desktop app
music doesn't play
Windows 10
  • 4743 Views
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"Enable player in your browser"

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or Issue I cannot access the spotify web player through Chrome Does not work in incognito mode either. All web settings have been reset, cache and cookies cleared. Checked Protected ...

Music Fan

Plan Premium Country UK  Device PC Operating System Windows 10   My Question or Issue  I cannot access the spotify web player through Chrome   Does not work in incogn...

dparnell

Music Fan

1431 Views

4 replies

0 likes

  • 1431 Views
  • 4 replies
  • 0 likes