Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
115116 Views
82 replies
27 likes

115116 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
111965 Views
291 replies
22 likes

111965 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8612 Views
1 replies
6 likes

8612 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149557 Views
0 replies
26 likes
Mac
Windows

149557 Views
0 replies
26 likes

Nevermind

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue nevermind

Jonas-0310
Newbie
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue &n...
2018-11-28 9:34:00 PM
420 Views
0 replies
0 likes

420 Views
0 replies
0 likes

Find Friends button not working.

PlanPremium Country USDeviceS9+Operating SystemWindows 10 My Question or IssueThe issue is why my find friends button isnt working. I noticed I forgot to verify my e-mail. So I did, and then it worked. Then I noticed it couldnt see any friends on the...

deezz
Newbie
Plan Premium Country US Device S9+ Operating System Windows 10 My Question or Issue The issue is why my find friends button isnt working. I noticed I forgot to verify my ...
2018-11-09 12:55:23 AM
2018-11-28 8:22:11 PM
beezaj
Newbie
687 Views
1 replies
4 likes

687 Views
1 replies
4 likes

How do I prevent Spotify from playing music I have not selected?

How do I prevent Spotify from playing music I have not added to the queue. I have disabled the "Autoplay" feature in settings, but when I view an artists page, and then press play on a specific album, Spotify adds the songs from that Album to my queu...

mtilsted
Music Fan
How do I prevent Spotify from playing music I have not added to the queue. I have disabled the "Autoplay" feature in settings, but when I view an artists page, and then press play on a speci...
2018-11-28 7:39:08 PM
2018-11-28 8:01:27 PM
Sebasty
Community Legend
787 Views
1 replies
0 likes

787 Views
1 replies
0 likes

Desktop--cannot scroll down

Exactly what it says on the tin. I will get to my first page of songs and it will show a loading sign and never complete. This has happened before and it took weeks to fix.

cora_99
Regular
Exactly what it says on the tin. I will get to my first page of songs and it will show a loading sign and never complete. This has happened before and it took weeks to fix.
2018-11-28 1:43:13 AM
2018-11-28 7:14:06 PM
Sebasty
Community Legend
656 Views
1 replies
0 likes

656 Views
1 replies
0 likes

Local File taking a long time to play

PlanPremiumCountry IsraelDeviceMSI GX63VR-1070Operating SystemWindows 10 1803 My Question or Issue For this one specific mp3 file, Spotify has a hard time playing in a playlist. When I try to play it from the Local Files tab, it plays fine. If it com...

mendel3
Casual Listener
Plan Premium Country Israel Device MSI GX63VR-1070 Operating System Windows 10 1803 My Question or Issue For this one specific mp3 file, Spotify has a hard time p...
2018-11-24 2:05:31 PM
2018-11-28 6:19:43 PM
mendel3
Casual Listener
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

Solved!! Can I print out my Spotify playlists?

A question from a technically challenged person. I set up a number of spotify playlists for my wife's birthday. I want to be able to print the playlists so that I can give her the lists of songs. I can't figure out how to do that. Ctrl/P does not see...

mbjones130
Music Fan
A question from a technically challenged person. I set up a number of spotify playlists for my wife's birthday. I want to be able to print the playlists so that I can give her the lists of songs. I c...
2012-02-27 5:10:16 AM
2018-11-28 1:07:08 PM
JennyL
Casual Listener
345945 Views
183 replies
15 likes

345945 Views
183 replies
15 likes

Saved Songs Not Showing Up

PlanPremiumCountry The United States of AmericaDeviceHP Notebook (Windows)Operating SystemWindows 8? IssueFor quite a while now (two weeks?) I have been experiencing a bug in which when I click on "Songs" in the "Your Library" category it will show a...

Phantis
Regular
Plan Premium Country The United States of America Device HP Notebook (Windows) Operating System Windows 8? Issue For quite a while now (two weeks?) I have been experienci...
2018-11-28 1:42:57 AM
918 Views
0 replies
5 likes
application
bug
Windows

918 Views
0 replies
5 likes

Playlist Not Fully Loading in WebPlayer

I've seen posts with identical issues dating back years but none of the solutions that seemed to work periodically for others have not worked for me. I have a long playlist (about 400 songs) and it won't load fully, only about the first 100 or so son...

MattEmond
Casual Listener
I've seen posts with identical issues dating back years but none of the solutions that seemed to work periodically for others have not worked for me. I have a long playlist (about 400 songs) and it w...
2018-11-27 8:36:41 PM
2018-11-27 8:45:03 PM
Mantisentil
Community Legend
571 Views
1 replies
0 likes

571 Views
1 replies
0 likes

Solved!! Playlist help!

Hi music lovers! I need help getting back my playlist that I put songs in a very specific order on. I just downloaded the app vs using the browser and was trying to move the date added colum to swap in the song length (way more useful imo) and instea...

heavyish
Casual Listener
Hi music lovers! I need help getting back my playlist that I put songs in a very specific order on. I just downloaded the app vs using the browser and was trying to move the date added colum to ...
2018-11-26 12:18:03 AM
2018-11-27 7:03:53 PM
heavyish
Casual Listener
695 Views
2 replies
0 likes

695 Views
2 replies
0 likes

Solved!! Spotify on my desktop lags when it is the active window. Why?

Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10 My Question or Issue This only started very recently, but now when I click on Spotify, making it the active window on my desktop, my computer lags heavily.It is like my re...

TitusPolitus
Casual Listener
Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10 My Question or Issue This only started very recently, but now when I click on Spotify, making...
2018-11-26 4:34:29 PM
2018-11-27 4:44:48 PM
TitusPolitus
Casual Listener
43707 Views
2 replies
5 likes
Active Window
Lag
stuttering

43707 Views
2 replies
5 likes

Shuffle Play is Still Horribly Broken

Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spotify only plays 30 of them. I understand that Spoti...

q7r1
Newbie
Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spo...
2018-11-27 4:13:45 PM
2035 Views
0 replies
35 likes
Shuffle Algorithm
Shuffle play

2035 Views
0 replies
35 likes

Every song skips to the next track part way through being played.

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueThe last few days, I have had a problem where the songs being played keep skipping to the next track. I can't get through more than about 30 seconds of each song.I've noticed...

moojbarber
Regular
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue The last few days, I have had a problem where the songs being played keep skipping to the n...
2018-11-27 2:05:59 PM
585 Views
0 replies
5 likes

585 Views
0 replies
5 likes

Error 18

Plan PremiumPaísArgentna DispositivoComputadora de escritorioSistema operativowindows 7 Mi pregunta o problema Hola necesito que me ayuden con un problema. Sin queres se me elimino spotify de la pc y al querer reinstalarlo me salta un error,erro 18 p...

Theriss
Newbie
Plan Premium País Argentna Dispositivo Computadora de escritorio Sistema operativo windows 7 Mi pregunta o problema Hola necesito que me ayuden con un problema. S...
2018-11-25 7:44:35 PM
2018-11-27 2:04:15 PM
Sebasty
Community Legend
849 Views
1 replies
0 likes

849 Views
1 replies
0 likes

"Discovered On" section on artists profiles gone again..

Discovered On section on artists profiles gone again.. What's going on Spotify? They keep doing this periodilcally. I don't see how this is not intentional.

virtuaxe
Roadie
Discovered On section on artists profiles gone again.. What's going on Spotify? They keep doing this periodilcally. I don't see how this is not intentional.
2018-11-26 9:20:37 PM
2018-11-27 1:54:10 PM
Sebasty
Community Legend
572 Views
1 replies
0 likes

572 Views
1 replies
0 likes

Multiple Error Messages and Crashing with Spotify Free (Windows 7)

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 7 I am running Spotify Free on a Desktop PC with Windows 7. About a month ago, I began getting error messages, along with other problems with always require re-starting the Spotify app. Incl...

andy992
Regular
Plan Free Country United States Device PC Operating System Windows 7 I am running Spotify Free on a Desktop PC with Windows 7. About a month ago, I began getting error messages,...
2018-11-21 3:49:01 PM
2018-11-27 11:59:34 AM
Sebasty
Community Legend
1783 Views
11 replies
0 likes

1783 Views
11 replies
0 likes

Solved!! Spotify adding songs without authority?

PlanFree/PremiumOperating System(Android/Windows,etc.) My Question or Issue I recently added just a few tracks to a new playlist to take a listen to later. The next time I went to it Spotify had decided to randomly add about 20 songs without my say s...

DennyEMufc
Roadie
Plan Free/Premium Operating System (Android/Windows,etc.) My Question or Issue I recently added just a few tracks to a new playlist to take a listen to later. The next time I went ...
2018-11-23 3:51:08 PM
2018-11-27 11:30:08 AM
Sebasty
Community Legend
923 Views
5 replies
0 likes

923 Views
5 replies
0 likes

One Track suddenly stopped then the Spotify App didn't run

PlanFreeCountry PhilippinesDeviceDesktopOperating SystemWindows 7 My Question or IssueWhen I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jinsil" comes next and is being played, after 3seconds the song stopped and the app/...

tenshi_sakura
Newbie
Plan Free Country Philippines Device Desktop Operating System Windows 7 My Question or Issue When I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jin...
2018-11-27 7:10:35 AM
344 Views
0 replies
0 likes

344 Views
0 replies
0 likes

Desktop will not sync to mobile

I've had this issue for many months and have read about others experiencing this with little success. Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track on my mobile and it will not be reflected on desktop until s...

louiepotsnpans
Newbie
I've had this issue for many months and have read about others experiencing this with little success. Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track ...
2018-11-27 1:46:03 AM
2018-11-27 6:38:09 AM
MichaelJerzak
Composer
511 Views
1 replies
0 likes

511 Views
1 replies
0 likes

"Shuffle" plays small portion of songs, in the same order every time

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs played in the exact same order every time. I tried re-installing the app: same ...

Mazzy
Casual Listener
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue I have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs pla...
2018-11-26 10:31:17 PM
2018-11-27 6:23:34 AM
Mantisentil
Community Legend
1603 Views
3 replies
2 likes

1603 Views
3 replies
2 likes

Solved!! Media overlay keys not disabled after app restart

Premium, Windows x64 Windows 10 Installed through Windows Store and Installed through installer - tried both ways. I know this topic is well known but not enough tested. I'm still having this issue on 1.0.93.244.g1e3a05e7 (Windows Store version)https...

gladykov
Casual Listener
Premium, Windows x64 Windows 10 Installed through Windows Store and Installed through installer - tried both ways. I know this topic is well known but not enough tested. I'm still h...
2018-11-26 1:42:00 PM
2018-11-26 11:23:22 PM
Mantisentil
Community Legend
551 Views
2 replies
2 likes

551 Views
2 replies
2 likes

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