Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81204 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
776935 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18289 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I've been running Free Spotify on my 64-bit Windows 7 Dell (in the UK) without a problem for some time. (Occasionally when I've run it, it first tells me that it's installing Spotify: I presume it was downloading updates.) Earlier this week, that pro...
I've been running Free Spotify on my 64-bit Windows 7 Dell (in the UK) without a problem for some time. (Occasionally when I've run it, it first tells me that it's installing Spotify: I pr...
516 Views
0 replies
0 likes
PlanPremiumCountry United StatesDeviceiPhone XOperating SystemiOS 12 My Question or Issue Everytime I open spotify on my computer while listening to music on my iphone, the iphone pauses the music. When I attempt to press play on my phone, it begins ...
Plan Premium Country United States Device iPhone X Operating System iOS 12 My Question or Issue Everytime I open spotify on my computer while listening to music on my iph...
428 Views
0 replies
0 likes
PlanPremiumCountry DevicePCOperating SystemWindows7 My Question or Issue Al guardar albums en carpetas de playlists, algunos aparecen con autor primero y otros con título primero, lo cuál es un problema para ordenarlos por orden alfabético. Es esto m...
Plan Premium Country Device PC Operating System Windows7 My Question or Issue Al guardar albums en carpetas de playlists, algunos aparecen con autor primero y otros con ...
383 Views
0 replies
0 likes
Hi, I am a Premium member living in the US. When I first created this Spotify account, I used my Facebook account to create it. I have since deactivated my Facebook, and wish to keep it that way. However, I can only seem to login to my Spotify by rea...
Hi, I am a Premium member living in the US. When I first created this Spotify account, I used my Facebook account to create it. I have since deactivated my Facebook, and wish t...
Roadie
470 Views
1 replies
1 likes
My Question or Issue On the phone, when sorting a playlist we have multiple options to sort e.g. By song name, artist, length of song, custom, etc.On the desktop you can only sort by the cateogies of the columns, meaning there is no option to sort by...
My Question or Issue On the phone, when sorting a playlist we have multiple options to sort e.g. By song name, artist, length of song, custom, etc. On the desktop you can only sor...
1062 Views
0 replies
0 likes
PlanPremiumCountry USADeviceLenovo Ideapad 320Operating SystemWindows 10 Home My Question or Issue I am playing spotify but after I pause a song, it may decide to mute itself, but when I try to unmute it in volume mixer, it doesn't unmute, I restart ...
Plan Premium Country USA Device Lenovo Ideapad 320 Operating System Windows 10 Home My Question or Issue I am playing spotify but after I pause a song, it may decide to m...
4278 Views
0 replies
4 likes
My Question or IssueThis only happens in my podcasts, but my episodes will get stuck near the end, retaining their 'unfinished' symbol on the left. When I try to play the episode, it just skips to the next one (or the one after that if the next one i...
My Question or Issue This only happens in my podcasts, but my episodes will get stuck near the end, retaining their 'unfinished' symbol on the left. When I try to play the episode, it just skips to ...
Music Fan
1728 Views
1 replies
2 likes
PlanPremiumCountryJapanDeviceiPhone 8 Plus, PCOperating SystemiOS 12.1.1, Windows 10 My Question or Issue On both devices, even though my OS and website are set to english, when I see my Wrapped 2018 information, the artists names are in japanese.It'...
Plan Premium Country Japan Device iPhone 8 Plus, PC Operating System iOS 12.1.1, Windows 10 My Question or Issue On both devices, even though my OS and website are set to engli...
Casual Listener
3289 Views
3 replies
2 likes
PlanPremiunCountry BrazilDeviceWindows 10Operating SystemWindows 10 My Question or Issue before the last update I was using spotify with 2 audio interface, one normal and one bluetooth (my pc has 4 audio interfaces). The spotify always played in blue...
Plan Premiun Country Brazil Device Windows 10 Operating System Windows 10 My Question or Issue before the last update I was using spotify with 2 audio interface, one norm...
525 Views
0 replies
1 likes
PlanPremium FamilyCountry United StatesDeviceDell Latitude Operating SystemWindows 10 My Question or IssueMy job requires us to lock our computer when not at our desk. Everytime I lock my computer, whenever I return and log-back in I get the "can't p...
Plan Premium Family Country United States Device Dell Latitude Operating System Windows 10 My Question or Issue My job requires us to lock our computer when not at our de...
643 Views
0 replies
0 likes
PlanPremiumCountry CanadaDevice(PC)Operating System(Windows 10) My Question or Issue So as I went to check my spotify wrapped 2018, I noticed that the sound quality when I play songs on that is much higher/(louder?) than the quality I have on my desk...
Plan Premium Country Canada Device (PC) Operating System (Windows 10) My Question or Issue So as I went to check my spotify wrapped 2018, I noticed that the sound quality...
760 Views
0 replies
0 likes
PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 IssueWhen Spotify switch to the next song on the playlist it starts about halv way in. Its not everytime, but often enough.Ive notised its happend to atleast two songs most often:Five Finger...
Plan Premium Country Sweden Device PC Operating System Windows 10 Issue When Spotify switch to the next song on the playlist it starts about halv way in. Its not everytime, but...
Composer
2211 Views
2 replies
2 likes
PlanPremiumCountry BrazilDevicePCOperating SystemWindows 10 PRO Redstone 5 My Question or Issue Hey the "Show Desktop overlay when using media keys" option is broken. I have it set to OFF which does nothing when Spotify opens. You have to go in, turn...
Plan Premium Country Brazil Device PC Operating System Windows 10 PRO Redstone 5 My Question or Issue Hey the "Show Desktop overlay when using media keys" option is bro...
Newbie
1323 Views
3 replies
7 likes
PlanFreeCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I was searching in Spotify to add songs to a playlist. After adding dozens of songs I realized that some of the songs were coming from my itunes library. This was unexpected a...
Plan Free Country USA Device PC Operating System Windows 10 My Question or Issue I was searching in Spotify to add songs to a playlist. After adding dozens of son...
497 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceAll My Question or IssueHow do I web link a search result?In a very old version you could right-click. Now, I tried to form the link https://open.spotify.com/search/search+words+here manually, but it gives a blank page.
Plan Premium Country Sweden Device All My Question or Issue How do I web link a search result? In a very old version you could right-click. Now, I tried to form the link https:...
341 Views
0 replies
0 likes
The left corner song banner setting was introduced and fixed with the issue below:https://community.spotify.com/t5/Desktop-Windows/Can-t-play-the-current-song/td-p/1302172 However, this setting is not respected after every Spotify upgrade. I always h...
The left corner song banner setting was introduced and fixed with the issue below: https://community.spotify.com/t5/Desktop-Windows/Can-t-play-the-current-song/td-p/1302172 However, this se...
Newbie
548 Views
1 replies
2 likes
PlanPremiumCountrySwedenOperating SystemWindows 7 My Question or Issue I've been having trouble installing Spotify (I get Error code: 18) so I was directed to download the Spotify Full Installer. It worked and I now have Spotify installed, however it...
Plan Premium Country Sweden Operating System Windows 7 My Question or Issue I've been having trouble installing Spotify (I get Error code: 18) so I was directed to download the S...
411 Views
0 replies
0 likes
PlanPremiumCountryCzech RepublicDeviceAny device I use (Win 10, Android My Question or IssuePlease I need help. One particular album by Queen (Bohemian Rhapsody Live) is constantly reappearing in my playlist. I select an album, the first song plays s...
Plan Premium Country Czech Republic Device Any device I use (Win 10, Android 😎 My Question or Issue Please I need help. One particular album by Queen (Bohemian Rhapsody Live) is constantly re...
330 Views
0 replies
0 likes
PlanFreeCountryCanadaDevice Operating SystemWindows 10 My Question or IssueIf I Had and Role Model aren't explicit even though they say they are. The **bleep** - Skit and I'm Shady aren't explicit but they're in the explicit version of the album? Las...
Plan Free Country Canada Device Operating System Windows 10 My Question or Issue If I Had and Role Model aren't explicit even though they say they are. The **bleep** - Skit an...
Music Fan
1065 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceWindows AppOperating SystemWindows 10 My Question or Issue I've found an old and closed issue "Buy & download as MP3s".This is what I want. Find the downloaded MP3s on the hard drive.I would also pay extra fee for the ...
Plan Premium Country Germany Device Windows App Operating System Windows 10 My Question or Issue I've found an old and closed issue "Buy & download as MP3s". This is...
Casual Listener
597 Views
2 replies
0 likes
