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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87354 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

817084 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29772 Views

30 replies

7 likes

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  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3479 Views

0 replies

4 likes

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Playlist Radio option gone on Windows desktop app?

In the latest update, did you guys get rid of the playlist radio option for free users on the desktop app also? I know you got rid of it on mobile months ago, but tonight i noticed that when I'm on a playlist and I click the three dots, the "start pl...

Roadie

In the latest update, did you guys get rid of the playlist radio option for free users on the desktop app also? I know you got rid of it on mobile months ago, but tonight i noticed that when I'm on a...

WebGremlin

Casual Listener

1206 Views

3 replies

0 likes

Playlist issues
playlist radio
Windows
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Tune into friends playlist (friend radio)

Hi Spotify I have a suggestion on how to improve Spotify even further: Currently I can see what my friend is listening to and I can listen to it as well by clicking on the song. However, when the next song starts, I have to actively tune in again int...

Newbie

  Hi Spotify    I have a suggestion on how to improve Spotify even further: Currently I can see what my friend is listening to and I can listen to it as well by click...

980 Views

0 replies

4 likes

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  • 4 likes

Solved!! Sopity does not play with a D/A Converter

PlanFree/PremiumCountry GermanyDeviceDell PCOperating SystemWindows 7My Question or IssueSpotify doesn`t play when I connect a Digital-Analog Converter (ESI U46DJ) via USB. I tried different laptops and changed various settings, nothing worked. Is it...

Casual Listener

Plan Free/Premium Country  Germany Device Dell PC Operating System Windows 7 My Question or Issue Spotify doesn`t play when I connect a Digital-Analog Converter (ESI U46DJ) via USB. I...

Sebasty

Community Legend

4980 Views

5 replies

0 likes

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  • 5 replies
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Spotify does not resume recently played song if PC was shut down/rebooted

PlanPremiumCountryPolandDevicePCOperating SystemWindows 8.1 x64 My IssueWindows application does not resume recently played song/playlist if the application was not closed manually (by pressing X in its top-right corner) before shutting down a PC. As...

Newbie

Plan Premium Country Poland Device PC Operating System Windows 8.1 x64   My Issue Windows application does not resume recently played song/playlist if the application was not...

514 Views

0 replies

1 likes

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Solved!! Podcasts no longer showing in library

I'm not able to see my saved podcasts in my library anymore - I haven't tried to access it in a while but I think this was due to the last update, or one of the last few. I can still search up podcasts and listen to them, and the heart that indicates...

Regular

I'm not able to see my saved podcasts in my library anymore - I haven't tried to access it in a while but I think this was due to the last update, or one of the last few. I can still search up podcas...

Sebasty

Community Legend

3415 Views

3 replies

0 likes

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  • 3 replies
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open.spotify refused to connect and radio doesn't work

I'm on Windows 10 Desktop. I cannot connect to open.spotify.com in Chrome and Firefox (and Internet Explorer) and cannot use the radio in the desktop program (it says This radio station cannot be started) and cannot use the Friend Activity feature. I...

Casual Listener

  I'm on Windows 10 Desktop.   I cannot connect to open.spotify.com in Chrome and Firefox (and Internet Explorer) and cannot use the radio in the desktop program (it ...

thedawnofvenus

Newbie

2650 Views

3 replies

1 likes

refusal
  • 2650 Views
  • 3 replies
  • 1 likes

Solved!! Cant log in, error code 17 on Windows 10

Hi, out of the blue Spotify wouldnt let me log in today. I would be so grateful for any help on how to fix this! When i try to log in the error message says (translated) "A firewall may be blocking Spotify. Change its settings to allow Spotify throug...

Casual Listener

  Hi, out of the blue Spotify wouldnt let me log in today. I would be so grateful for any help on how to fix this!   When i try to log in the error message says (translated) "A firewall ...

Some1Else

Casual Listener

37904 Views

32 replies

17 likes

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  • 32 replies
  • 17 likes

Only a few friends appearing in the list.

If I unfollow all and then follow all, they all appear again, but when I restart Spotify, most of them are absent from the activity list again (always the same). PlanPremiumCountry BrazilDevicePCOperating SystemWindows 10 My Question or Issue

Newbie

If I unfollow all and then follow all, they all appear again, but when I restart Spotify, most of them are absent from the activity list again (always the same).  Plan Premium Country  ...

432 Views

0 replies

0 likes

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Edits to playlist Details are not updating (when link is copied to social media)

Greetings, I have a playlist of holiday music I created in 2017. I recently added more to it, and also updated the Playlist Details. On Spotify it looks fine. When I copy the link to share on social media, the old playlist details come in the URL.Ple...

Newbie

  Greetings,  I have a playlist of holiday music I created in 2017.  I recently added more to it, and also updated the Playlist Details.   On Spotify it looks fine. ...

360 Views

0 replies

1 likes

  • 360 Views
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  • 1 likes

Web Player Not Working

Plan: Free Country: USA Device: ASUS PC Operating System: Windows1 0 My Question or Issue:The web player will not play anything on ALL web browsers installed.I do not have any personal firewalls installed. I use Avast free which is not blockingit bec...

Regular

Plan: Free   Country: USA   Device: ASUS PC   Operating System: Windows1 0      My Question or Issue: The web player will not play anything on ALL web bro...

Timko67

Regular

705 Views

2 replies

0 likes

Web player issue
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  • 2 replies
  • 0 likes

Spotify in offline mode, great internet connection

PlanPremiumCountry USADeviceWindows PCOperating SystemWindows 7 professional My Question or Issue Windows 7 Prof desktop, suddenly Spotify is telling me I'm in offline mode. Checked the board here and tried all the "fixes" I could find. (restarted ro...

Newbie

Plan Premium Country  USA Device Windows PC Operating System Windows 7 professional   My Question or Issue  Windows 7 Prof desktop, suddenly Spotify is telling me I'm in offl...

439 Views

0 replies

0 likes

offline mode
  • 439 Views
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No True Description of Repeat Icons Found Anywhere. Please Provide

PlanFree/PremiumCountry USADevicedesktop computerOperating SystemWindows 10 My Question or Issue I have searched extensively and can find no accurate description (on 12/8/2018) of the Spotify Player Repeat icon meanings. The icon with a DOT under it ...

Regular

Plan Free/Premium Country  USA Device desktop computer Operating System Windows 10   My Question or Issue  I have searched extensively and can find no accurate description (o...

burky39

Regular

621 Views

1 replies

0 likes

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  • 1 replies
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music wont play while surface go is off

Plam:FreeCountry United StatesDevice: Surface goOperating System: Windows 10 My Question or Issue I don't know if this is my fault but i saw a similar problem that was solved for the surface 3 were they just needed to download the latest software and...

Casual Listener

Plam:Free Country  United States Device: Surface go Operating System: Windows 10   My Question or Issue  I don't know if this is my fault but i saw a similar problem that was so...

364 Views

0 replies

0 likes

  • 364 Views
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My Playlist Restarting

PlanPremiumCountry United KingdomDeviceXiaomi Redmi Note 5Operating SystemWindows 10 My Question or Issue When I connect my Spotify to my computer every time I try to use my phone to change the song on a playlist it will play out the whole of that so...

Newbie

Plan Premium Country  United Kingdom Device Xiaomi Redmi Note 5 Operating System Windows 10   My Question or Issue  When I connect my Spotify to my computer ev...

414 Views

0 replies

2 likes

  • 414 Views
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  • 2 likes

Spotify doesn't play any album

PlanPremiumCountryPolandDeviceDELL Inspiron 15 (N5050)Operating SystemWindows 7 Home Premium (x64) My Question or IssueSince yesterday Spotify (1.0.95.289.g342899da) doesn't play any albums. First, I've received a message: 'The Spotify application is...

Visitor

Plan Premium Country Poland Device DELL Inspiron 15 (N5050) Operating System Windows 7 Home Premium (x64)   My Question or Issue Since yesterday Spotify (1.0.95.289.g342899da) doesn't ...

Sebasty

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Search for Song shows Artists and Albums with the search phrase

PlanPremiumCountry South AfricaDevicePCOperating SystemWindows 10 My Question or IssueIn the Windows 10 App, if I search for a Song, it shows Artists and Albums with the search phrase and the Song titles for these results don't have the search phrase...

Newbie

Plan Premium Country  South Africa Device PC Operating System Windows 10   My Question or Issue In the Windows 10 App, if I search for a Song, it shows Artists and Albums with t...

OneByBoo

Roadie

482 Views

1 replies

0 likes

Search
  • 482 Views
  • 1 replies
  • 0 likes

Spotify App stops playing randomly [1809]

So ever since I updated to Windows 1809, i've noticed that my Spotify randomly just stops playing. Sometimes it cuts audio, and the counter for the current track will keep counting until the song is finished. Other times the counter stops. I can stil...

Casual Listener

  So ever since I updated to Windows 1809, i've noticed that my Spotify randomly just stops playing.    Sometimes it cuts audio, and the counter for the current track will keep coun...

461 Views

0 replies

0 likes

  • 461 Views
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Solved!! Windows desktop overlay when using media keys

PlanFreeCountry FinlandDevicePCOperating SystemWindows 10 My Question or Issue The desktop overlay when using media keys is still showing up even after i disabled it from the settings. I noticed that after restart it starts showing up again.

Newbie

Plan Free Country  Finland Device PC Operating System Windows 10   My Question or Issue  The desktop overlay when using media keys is still showing up even after i disabled i...

Deepbluen

Newbie

1261 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

When did GAPLESS come in?

Premium CountryUKOperating System(Windows etc.) My Question or Issue I have the newest build my Vista machine will take and although Crossfade is there Gapless isn't? So when did Gapless come in?

Roadie

Premium   Country UK Operating System (Windows etc.)   My Question or Issue   I have the newest build my Vista machine will take and although Crossfade is there Gapless isn't?...

DennyEMufc

Roadie

789 Views

4 replies

0 likes

  • 789 Views
  • 4 replies
  • 0 likes

Cant play music after ads

PlanFreeCountry United StatesDeviceDesktopOperating SystemWindows 10My Question or IssueWhen im listening to music on spotify and then ads play, after the ads i cant play music again. When i click on a song to play it says the selected song will be p...

Casual Listener

  Plan Free Country  United States Device Desktop Operating System Windows 10 My Question or Issue When im listening to music on spotify and then ads play, after the ads i cant pl...

456 Views

0 replies

0 likes

  • 456 Views
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  • 0 likes