Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83378 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
790577 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
22555 Views
22 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Reproduce:1. Open a playlist2. Hover any suggested song and click the "..."-icon.3a. Add song to your currently opened playlistResult: Song is added, suggestion is still available3b. Click Add buttonResult: Song is added to playlist and removed from ...
Reproduce: 1. Open a playlist 2. Hover any suggested song and click the "..."-icon. 3a. Add song to your currently opened playlist Result: Song is added, suggestion is still available 3b. Click ...
324 Views
0 replies
0 likes
In the latest update, did you guys get rid of the playlist radio option for free users on the desktop app also? I know you got rid of it on mobile months ago, but tonight i noticed that when I'm on a playlist and I click the three dots, the "start pl...
In the latest update, did you guys get rid of the playlist radio option for free users on the desktop app also? I know you got rid of it on mobile months ago, but tonight i noticed that when I'm on a...
Casual Listener
1193 Views
3 replies
0 likes
Hi Spotify I have a suggestion on how to improve Spotify even further: Currently I can see what my friend is listening to and I can listen to it as well by clicking on the song. However, when the next song starts, I have to actively tune in again int...
Hi Spotify I have a suggestion on how to improve Spotify even further: Currently I can see what my friend is listening to and I can listen to it as well by click...
967 Views
0 replies
4 likes
PlanFree/PremiumCountry GermanyDeviceDell PCOperating SystemWindows 7My Question or IssueSpotify doesn`t play when I connect a Digital-Analog Converter (ESI U46DJ) via USB. I tried different laptops and changed various settings, nothing worked. Is it...
Plan Free/Premium Country Germany Device Dell PC Operating System Windows 7 My Question or Issue Spotify doesn`t play when I connect a Digital-Analog Converter (ESI U46DJ) via USB. I...
Community Legend
4930 Views
5 replies
0 likes
PlanPremiumCountryPolandDevicePCOperating SystemWindows 8.1 x64 My IssueWindows application does not resume recently played song/playlist if the application was not closed manually (by pressing X in its top-right corner) before shutting down a PC. As...
Plan Premium Country Poland Device PC Operating System Windows 8.1 x64 My Issue Windows application does not resume recently played song/playlist if the application was not...
482 Views
0 replies
1 likes
I'm not able to see my saved podcasts in my library anymore - I haven't tried to access it in a while but I think this was due to the last update, or one of the last few. I can still search up podcasts and listen to them, and the heart that indicates...
I'm not able to see my saved podcasts in my library anymore - I haven't tried to access it in a while but I think this was due to the last update, or one of the last few. I can still search up podcas...
Community Legend
3371 Views
3 replies
0 likes
I'm on Windows 10 Desktop. I cannot connect to open.spotify.com in Chrome and Firefox (and Internet Explorer) and cannot use the radio in the desktop program (it says This radio station cannot be started) and cannot use the Friend Activity feature. I...
I'm on Windows 10 Desktop. I cannot connect to open.spotify.com in Chrome and Firefox (and Internet Explorer) and cannot use the radio in the desktop program (it ...
Newbie
2616 Views
3 replies
1 likes
Hi, out of the blue Spotify wouldnt let me log in today. I would be so grateful for any help on how to fix this! When i try to log in the error message says (translated) "A firewall may be blocking Spotify. Change its settings to allow Spotify throug...
Hi, out of the blue Spotify wouldnt let me log in today. I would be so grateful for any help on how to fix this! When i try to log in the error message says (translated) "A firewall ...
Casual Listener
37732 Views
32 replies
17 likes
If I unfollow all and then follow all, they all appear again, but when I restart Spotify, most of them are absent from the activity list again (always the same). PlanPremiumCountry BrazilDevicePCOperating SystemWindows 10 My Question or Issue
If I unfollow all and then follow all, they all appear again, but when I restart Spotify, most of them are absent from the activity list again (always the same). Plan Premium Country ...
422 Views
0 replies
0 likes
Greetings, I have a playlist of holiday music I created in 2017. I recently added more to it, and also updated the Playlist Details. On Spotify it looks fine. When I copy the link to share on social media, the old playlist details come in the URL.Ple...
Greetings, I have a playlist of holiday music I created in 2017. I recently added more to it, and also updated the Playlist Details. On Spotify it looks fine. ...
352 Views
0 replies
1 likes
Plan: Free Country: USA Device: ASUS PC Operating System: Windows1 0 My Question or Issue:The web player will not play anything on ALL web browsers installed.I do not have any personal firewalls installed. I use Avast free which is not blockingit bec...
Plan: Free Country: USA Device: ASUS PC Operating System: Windows1 0 My Question or Issue: The web player will not play anything on ALL web bro...
Regular
690 Views
2 replies
0 likes
PlanPremiumCountry USADeviceWindows PCOperating SystemWindows 7 professional My Question or Issue Windows 7 Prof desktop, suddenly Spotify is telling me I'm in offline mode. Checked the board here and tried all the "fixes" I could find. (restarted ro...
Plan Premium Country USA Device Windows PC Operating System Windows 7 professional My Question or Issue Windows 7 Prof desktop, suddenly Spotify is telling me I'm in offl...
432 Views
0 replies
0 likes
PlanFree/PremiumCountry USADevicedesktop computerOperating SystemWindows 10 My Question or Issue I have searched extensively and can find no accurate description (on 12/8/2018) of the Spotify Player Repeat icon meanings. The icon with a DOT under it ...
Plan Free/Premium Country USA Device desktop computer Operating System Windows 10 My Question or Issue I have searched extensively and can find no accurate description (o...
Regular
546 Views
1 replies
0 likes
Plam:FreeCountry United StatesDevice: Surface goOperating System: Windows 10 My Question or Issue I don't know if this is my fault but i saw a similar problem that was solved for the surface 3 were they just needed to download the latest software and...
Plam:Free Country United States Device: Surface go Operating System: Windows 10 My Question or Issue I don't know if this is my fault but i saw a similar problem that was so...
347 Views
0 replies
0 likes
PlanPremiumCountry United KingdomDeviceXiaomi Redmi Note 5Operating SystemWindows 10 My Question or Issue When I connect my Spotify to my computer every time I try to use my phone to change the song on a playlist it will play out the whole of that so...
Plan Premium Country United Kingdom Device Xiaomi Redmi Note 5 Operating System Windows 10 My Question or Issue When I connect my Spotify to my computer ev...
406 Views
0 replies
2 likes
PlanPremiumCountryPolandDeviceDELL Inspiron 15 (N5050)Operating SystemWindows 7 Home Premium (x64) My Question or IssueSince yesterday Spotify (1.0.95.289.g342899da) doesn't play any albums. First, I've received a message: 'The Spotify application is...
Plan Premium Country Poland Device DELL Inspiron 15 (N5050) Operating System Windows 7 Home Premium (x64) My Question or Issue Since yesterday Spotify (1.0.95.289.g342899da) doesn't ...
Community Legend
417 Views
1 replies
0 likes
PlanPremiumCountry South AfricaDevicePCOperating SystemWindows 10 My Question or IssueIn the Windows 10 App, if I search for a Song, it shows Artists and Albums with the search phrase and the Song titles for these results don't have the search phrase...
Plan Premium Country South Africa Device PC Operating System Windows 10 My Question or Issue In the Windows 10 App, if I search for a Song, it shows Artists and Albums with t...
Roadie
469 Views
1 replies
0 likes
So ever since I updated to Windows 1809, i've noticed that my Spotify randomly just stops playing. Sometimes it cuts audio, and the counter for the current track will keep counting until the song is finished. Other times the counter stops. I can stil...
So ever since I updated to Windows 1809, i've noticed that my Spotify randomly just stops playing. Sometimes it cuts audio, and the counter for the current track will keep coun...
453 Views
0 replies
0 likes
PlanFreeCountry FinlandDevicePCOperating SystemWindows 10 My Question or Issue The desktop overlay when using media keys is still showing up even after i disabled it from the settings. I noticed that after restart it starts showing up again.
Plan Free Country Finland Device PC Operating System Windows 10 My Question or Issue The desktop overlay when using media keys is still showing up even after i disabled i...
Newbie
1243 Views
2 replies
0 likes
Premium CountryUKOperating System(Windows etc.) My Question or Issue I have the newest build my Vista machine will take and although Crossfade is there Gapless isn't? So when did Gapless come in?
Premium Country UK Operating System (Windows etc.) My Question or Issue I have the newest build my Vista machine will take and although Crossfade is there Gapless isn't?...
Roadie
748 Views
4 replies
0 likes
