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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137063 Views
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  • 25 likes
  • Mac
    Windows
  • 137063 Views
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  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53285 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53285 Views
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  • 33 likes

The songs are stopping suddenly

PlanPremiumCountry BrazilOperating SystemWindows 10 My Question or IssueEvery time I listening to some song and I open a game, like, League of Legends, or something like that, the Spotify just say that it can't possible reproduce the song and stop fo...

  • Casual Listener
  • Plan Premium Country  Brazil Operating System Windows 10   My Question or Issue Every time I listening to some song and I open a game, like, League of Legends, or something like tha...
  • Luke
  • Spotify Star
  • 1920 Views
  • 3 replies
  • 0 likes
  • 1920 Views
  • 3 replies
  • 0 likes

spotify app not receiving wifi

PlanPremiumCountry americaDeviceAsus laptopOperating Systemwindows 10 My Question or Issue Spotify is not recieveing wifi it gets the error code:4 and i can't play any of my playlists and i get this banner that says no internet connections even thoug...

  • Casual Listener
  • Plan Premium Country  america Device Asus laptop Operating System windows 10   My Question or Issue  Spotify is not recieveing wifi it gets the error code:4 and i can't play ...
  • Sebasty
  • Spotify Star
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
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Superuser Contribution Friend activity

Having a similar problem that I had a few weeks ago. The friend feed/ follower activity is glitching. One friend in particular has been on almost every day yet his activity doesn't even show up. We've talked and tried to figure it out, when he came t...

  • Music Fan
  • Having a similar problem that I had a few weeks ago. The friend feed/ follower activity is glitching. One friend in particular has been on almost every day yet his activity doesn't even show up. We'v...
  • cerealgm
  • Casual Listener
  • 1638 Views
  • 6 replies
  • 1 likes
  • follower activity
    Friend Feed
    Help
  • 1638 Views
  • 6 replies
  • 1 likes

What websites do I need to allow if I am blocking all other websites?

My 11 year old son loves to listen to Spotify, and he has it on his computer, but I use proxy settings to block access to all websites except those I specifically allow. I had added spotify.com to the list and it used to work. Now when he opens Spoti...

  • Newbie
  •   My 11 year old son loves to listen to Spotify, and he has it on his computer, but I use proxy settings to block access to all websites except those I specifically allow. I had added spotify.c...
  • Sebasty
  • Spotify Star
  • 1644 Views
  • 1 replies
  • 0 likes
  • 1644 Views
  • 1 replies
  • 0 likes

Music stopping, not restarting

Hi there, I have free Spotify, it plays a few songs from an album i choose, then stops & wont start again. I think what is happening is that when it is time for an add, the add dosent start, so the music dosent start again. Is my computer blockig the...

  • Newbie
  •    Hi there, I have free Spotify, it plays a few songs from an album i choose, then stops & wont start again. I think what is happening is that when it is time for an add, the add dose...
  • Skalpinocore
  • Music Fan
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Make a This Is: Billy Joel

Several great artists have received "This Is " Spotify albums/playlists. (Examples include This Is: Queen or This Is: Panic! At The Disco) I think that Billy Joel should have one of these. He is one of the most talented artists on Spotify and very de...

  • Newbie
  •   Several great artists have received "This Is " Spotify albums/playlists. (Examples include This Is: Queen or This Is: Panic! At The Disco) I think that Billy Joel should have one of these. He...
  • 150 Views
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  • 150 Views
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Superuser Contribution Incorrect Connected Devices Listed

Previously when I used Spotify Connect I would see devices on my local network. If I'm home, I see devices on that network and if I'm at work, I see devices on that network. Recently, the only devices I see are devices from my home network and only a...

  • Regular
  • Previously when I used Spotify Connect I would see devices on my local network. If I'm home, I see devices on that network and if I'm at work, I see devices on that network. Recently, the only device...
  • Alfredo
  • Roadie
  • 300 Views
  • 3 replies
  • 0 likes
  • 300 Views
  • 3 replies
  • 0 likes

Connect spotify to facebook Tab

PlanFreeCountry Philippines Operating System(Windows 7) My Question or Issue When even i click "connect to facebook" the tab doesnt show-up but i can see it whenever i alt+tab as you can see in the image how do i fix this?

  • Newbie
  • Plan Free Country  Philippines   Operating System (Windows 7)   My Question or Issue  When even i click "connect to facebook" the tab doesnt show-up but i can see it when...
  • 620 Views
  • 0 replies
  • 0 likes
  • 620 Views
  • 0 replies
  • 0 likes

Friend Activity not live

Is anyone else having issues that the Friend activity isn't live?  

  • Newbie
  • Is anyone else having issues that the Friend activity isn't live?  
  • joolstunes
  • Casual Listener
  • 845 Views
  • 9 replies
  • 5 likes
  • 845 Views
  • 9 replies
  • 5 likes

Control Spotify's volume only, not windows global volume.

Spotify Usernamel337g0g0PlanPremiumCountryCanadaOperating SystemWindows 10. My Question or Issue:Hi all, So I want to have a bind for JUST spotify's volume control.I have a Black Widow, and I can use the media keys or binds to play/pause, next song p...

  • Casual Listener
  • Spotify Username l337g0g0 Plan Premium Country Canada Operating System Windows 10.   My Question or Issue: Hi all, So I want to have a bind for JUST spotify's volume control. I have...
  • tomatounit
  • Regular
  • 7190 Views
  • 1 replies
  • 1 likes
  • 7190 Views
  • 1 replies
  • 1 likes

Artwork and artist/track name freezing after an ad plays

PlanFreeCountry USADeviceWindow desktopOperating SystemWindows 7 My Question or Issue Playback freezes after ad. I cannot skip to the next song or start another playlist. I have restarted machine and reinstalled the app with no improvement.

  • Newbie
  • Plan Free Country  USA Device Window desktop Operating System Windows 7   My Question or Issue  Playback freezes after ad. I cannot skip to the next song or start another pla...
  • tomatounit
  • Regular
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Spotify pulando as musicas.

Spotify UsernameAlberto GaloniPlanPremiumCountryBrazil DeviceDesktop DellOperating SystemWindows 10 My Question or Issue Meu spotify fica pulando musicas aleatoriamente quando eu saio da tela do app.Já vi que poderia ser uma problema por ter dois dri...

  • Newbie
  • Spotify Username Alberto Galoni Plan Premium Country Brazil  Device Desktop Dell Operating System Windows 10   My Question or Issue  Meu spotify fica pulando musicas aleato...
  • Bittencourt
  • Spotify Star
  • 4825 Views
  • 3 replies
  • 0 likes
  • 4825 Views
  • 3 replies
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Solved!!Superuser Contribution Spotify Community Avatar

Is there a way to change my Spotify Community avatar to an uploaded picture of my own and not one already provided?

  • Gig Goer
  • Is there a way to change my Spotify Community avatar to an uploaded picture of my own and not one already provided?
  • meahtenoha
  • Spotify
  • 921 Views
  • 3 replies
  • 0 likes
  • 921 Views
  • 3 replies
  • 0 likes

Bugreport: Loudspeaker icon not moving to next/prev song

Clicking on next or previous playes the next song, but the loudspeaker icon (and green font) idicating the currently played song is not changing. Going to the next song then hitting pause hides the loudspeaker icon, hitting play again makes the icon ...

  • Newbie
  • Clicking on next or previous playes the next song, but the loudspeaker icon (and green font) idicating the currently played song is not changing. Going to the next song then hitting pause hides the l...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Superuser Contribution Ads/Videos

PlanFreeCountry USA DeviceNextbook 11A tablet pcOperating SystemWindows 10 My Question or Issue This has been an issue for quite some time and I'm noticing it more and more as ads become videos instead of just audio. The ads and some music videos eve...

  • Newbie
  • Plan Free Country  USA   Device Nextbook 11A tablet pc Operating System Windows 10   My Question or Issue  This has been an issue for quite some time and I'm noticing i...
  • meahtenoha
  • Spotify
  • 289 Views
  • 2 replies
  • 0 likes
  • 289 Views
  • 2 replies
  • 0 likes

How to set Shuffle as default on SPotify app (Android)

PlanPremiumCountryNetherlandsDeviceAndroid (OnePlus5)Operating SystemAndroid OreoMy Question or IssueHi! Recently I noticed that Spotify turns shuffle off everytime I open a new playlist. I find this very irritating seeing as I almost always listen t...

  • Regular
  • Plan Premium Country Netherlands Device Android (OnePlus5) Operating System Android Oreo My Question or Issue Hi!   Recently I noticed that Spotify turns shuffle off everytime I ...
  • 540 Views
  • 0 replies
  • 0 likes
  • 540 Views
  • 0 replies
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LastFM scrobbling not working anymore after update

hi, even though lastFM is connected (no need to repeat this, I checked, it is connected), LastFM stopped scrobbling. I can see the Spotify track being played on LastFM, but when it gets to the end its not scrobbled.any chance you will fix this soon?

  • Music Fan
  • hi,   even though lastFM is connected (no need to repeat this, I checked, it is connected), LastFM stopped scrobbling. I can see the Spotify track being played on LastFM, but when it gets to t...
  • ganomi
  • Casual Listener
  • 2943 Views
  • 7 replies
  • 12 likes
  • 2943 Views
  • 7 replies
  • 12 likes

General dissatisfaction about functionality of the spotify application

PlanPremiumCountryNetherlandsDeviceDesktop (Windows 10) & Samsung S5My Question or IssueOver the years I have become increasingly dissatisfied with the technical functionalities available in Spotify. Primarily, saving songs/album on either your deskt...

  • Casual Listener
  • Plan Premium Country Netherlands Device Desktop (Windows 10) & Samsung S5 My Question or Issue Over the years I have become increasingly dissatisfied with the technical functionalities ava...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

can't play the current song - win 10 / part 2

I'm constantly getting this error message: "can't play the current song " and the Win10 app is not moving to the next song. I have to click on the "next song" button to continue listennig. This happens only on my Win 10 PC (with Spotify app installed...

  • Music Fan
  • I'm constantly getting this error message: "can't play the current song " and the Win10 app is not moving to the next song.  I have to click on the "next song" button to continue listennig. This...
  • IanWillis
  • Casual Listener
  • 2521 Views
  • 11 replies
  • 1 likes
  • 2521 Views
  • 11 replies
  • 1 likes