Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84129 Views

40 replies

68 likes

  • 84129 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798014 Views

505 replies

64 likes

  • 798014 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24474 Views

26 replies

7 likes

  • 24474 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3097 Views

0 replies

4 likes

  • 3097 Views
  • 0 replies
  • 4 likes

Chromecast Audio & Spotify Premium

I experience that the sound quality playing Spotify on my mobile phone streaming to Chromecast Audio is very poor! Also streaming to Chromecast Audio controlled by Google Home ("... play Avicii Spotify on Chromecast"). I actually think the sound qual...

Newbie

I experience that the sound quality playing Spotify on my mobile phone streaming to Chromecast Audio is very poor! Also streaming to Chromecast Audio controlled by Google Home ("... play Avicii Spoti...

762 Views

0 replies

1 likes

  • 762 Views
  • 0 replies
  • 1 likes

Offline Songs Storage setting has no effect

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe "Offline Songs Storage" location setting that specifies where Spotify should cache songs does not seem to work. Spotify does write a few files to the specified location but the bul...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue The "Offline Songs Storage" location setting that specifies where Spotify should cache songs does not seem to wo...

625 Views

0 replies

3 likes

Cache
Desktop
settings
  • 625 Views
  • 0 replies
  • 3 likes

Songs work on Desktop but not in web or mobile.

PlanPremium CountryUnited States DeviceWindows 10 / Android Operating SystemWindows 10 / Android Oreo My Question or Issue I have a playlist of songs that were imported from my local iTunes library playlist. When it imported, understandably, many of ...

Newbie

Plan Premium   Country United States    Device Windows 10 / Android   Operating System Windows 10 / Android Oreo   My Question or Issue  I have a playlist o...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

How can I prevent Spotify from updating automatically?

PlanFreeCountry Spain Operating SystemWindows 10 I do not want to update my version of spotify, but when it starts it updates itself.I have tried:http://listasgeniales.blogspot.com/2013/02/como-impedir-que-spotify-se-actualice.htmlBut it does not wor...

Casual Listener

Plan Free Country  Spain   Operating System Windows 10   I do not want to update my version of spotify, but when it starts it updates itself. I have tried: http://listasgenia...

DennyEMufc

Roadie

2277 Views

1 replies

2 likes

  • 2277 Views
  • 1 replies
  • 2 likes

Desktop overlay showing when turned off in settings

Everytime I launch Spotify I need to enable and re-disable the 'Show desktop overlay when using media keys' option to get it to work. I've done it for months but it's beginning to bother me.

Newbie

Everytime I launch Spotify I need to enable and re-disable the 'Show desktop overlay when using media keys' option to get it to work. I've done it for months but it's beginning to bother me.

Mantisentil

Community Legend

405 Views

1 replies

2 likes

  • 405 Views
  • 1 replies
  • 2 likes

2018 year statistics e-mail contains link to malicious website?

Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10 My Question or Issue I received an email from Spotify announcing the yearly review of what songs I heard most, etc., in 2018. Klicking the link provided to show these in...

Casual Listener

Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10   My Question or Issue I received an email from Spotify announcing the yearly review of what ...

LaloPech

Songwriter

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Radio issues

PlanFreeCountryDenmark DeviceDesktop pcOperating SystemWindows 10 My Question or Issue I've been having issues recently with the radio top not working, it just ends being"Error failed to load." please help

Newbie

Plan Free Country Denmark    Device Desktop pc Operating System Windows 10   My Question or Issue  I've been having issues recently with the radio top not working, it j...

437 Views

0 replies

0 likes

Radio
  • 437 Views
  • 0 replies
  • 0 likes

Issues with Release Radar and Discovery Weekly on PC program and Android

I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on the program and mark the songs I like or I don't like, my program starts playing ONLY the songs I've alr...

Music Fan

I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on the program and mark the songs I like or I don't like...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

FPS drop while on the Spotify Windows App

Operating SystemWindows 10 My Question or IssueWhile the Spotify window is selected, the fps drop significantly. It doesn't happen with any other window selected, only the spotify windows 10 app.

Newbie

Operating System Windows 10   My Question or Issue While the Spotify window is selected, the fps drop significantly. It doesn't happen with any other window selected, only the spotify window...

Seowzh

Newbie

1777 Views

1 replies

3 likes

drop
fps
Troubleshooting
  • 1777 Views
  • 1 replies
  • 3 likes

Groundhog Day Glitch

Recently, I've been experiencing a peculiar glitch on Spotify. Despite me repeatedly changing the playlist, it always resets to the same playlist, song and settings each time I close and reopen the app (Ten Minutes by The Get-Up Kids on Punk Essentia...

Newbie

Recently, I've been experiencing a peculiar glitch on Spotify. Despite me repeatedly changing the playlist, it always resets to the same playlist, song and settings each time I close and reopen the a...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Win10 - The podcast list keeps on getting clipped and dissapearing when scrolling

PlanPremiumCountryUnited KingdomDeviceLaptopOperating SystemWindows 10 (Latest build) My Question or IssueThe podcast list keeps on getting clipped and dissapearing when scrolling.On a page, when I go down to view previous/more podcasts or audio entr...

Newbie

Plan Premium Country United Kingdom Device Laptop Operating System Windows 10 (Latest build)   My Question or Issue The podcast list keeps on getting clipped and dissapearing when scro...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

how to get back starred songs (Spotify deleted)

PlanFreeCountry United StatesDeviceDesktop computerOperating SystemWindows 7 My Question or Issue I looked up other posts but they were all old posts by people that had deleted their starred songs etc. I didn't delete them, Spotify did because they a...

Newbie

Plan Free Country  United States Device Desktop computer Operating System Windows 7   My Question or Issue  I looked up other posts but they were all old posts by people that...

524 Views

0 replies

1 likes

Starred playlist gone
  • 524 Views
  • 0 replies
  • 1 likes

Radio won't work

PlanFreeCountryBrazilOperating SystemWindows 10 My Question or Issue Hi, so I've trying to access the Radio feature from an especific artist(e.g.: listening to a Joji's album, go to his profile, click on the three dots, select 'go to artist radio'), ...

Casual Listener

Plan Free Country Brazil Operating System Windows 10   My Question or Issue  Hi, so I've trying to access the Radio feature from an especific artist(e.g.: listening to a Joji's albu...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

BUG! embedded playlists are linking to albums instead of correct playlists

PlanPremiumDevicedesktopOperating SystemWindows 10 My Question or Issue Hi I have just noticed that embedded playlists are not working correctly on desktop. So I have a website in a browser with an embedded playlist. I click to play and then click th...

Casual Listener

Plan Premium Device desktop Operating System Windows 10   My Question or Issue  Hi I have just noticed that embedded playlists are not working correctly on desktop.   So I ha...

361 Views

0 replies

0 likes

bug
Desktop
embedded
  • 361 Views
  • 0 replies
  • 0 likes

Stutter, lag, flickering and jumps when trying to play music.

PlanPremium DeviceLaptop, Sony VaioOperating SystemWindows 7 My Question or IssueHi! I'm having mayor troubles when trying to use the desktop app: When pressing play (on any song or podcast) the music plays for about 10-15 sec, then the music starts ...

Newbie

Plan Premium   Device Laptop, Sony Vaio Operating System Windows 7   My Question or Issue Hi! I'm having mayor troubles when trying to use the desktop app:   When pressing p...

775 Views

0 replies

0 likes

  • 775 Views
  • 0 replies
  • 0 likes

Skips tracks after ads, windows 10, chrome browser

PlanFreeCountry CanadaDeviceWeb Player - Chrome BrowserOperating SystemWindows 10 My Question or Issue I've been trying to listen to a podcast all morning, but each time an ad plays it skips to the next track. Sometimes this takes minutes sometimes l...

Casual Listener

Plan Free Country  Canada Device Web Player - Chrome Browser Operating System Windows 10   My Question or Issue  I've been trying to listen to a podcast all morning, but each...

jdwlynch

Casual Listener

599 Views

1 replies

0 likes

skip
skip track
  • 599 Views
  • 1 replies
  • 0 likes

My "Your Library" is without Podcasts

PlanPremiumDevicePCOperating SystemWindows 10 My Question or Issue In my "YOUR LIBRARY", is the menu Podcast missing, how do I get that menu back?

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue  In my "YOUR LIBRARY", is the menu Podcast missing, how do I get that menu back?

rosyglow

Casual Listener

1249 Views

2 replies

2 likes

  • 1249 Views
  • 2 replies
  • 2 likes

Sorting search results

PlanFreeCountry CanadaDeviceHP desktopOperating SystemWindows 7 My Question or Issue A few weeks ago, the function allowing search results to be sorted alphabetically stopped working. It seems this was a Spotify Community issue back in 2015 and the S...

Newbie

Plan Free Country  Canada Device HP desktop Operating System Windows 7   My Question or Issue  A few weeks ago, the function allowing search results to be sorted alphabetical...

670 Views

0 replies

2 likes

  • 670 Views
  • 0 replies
  • 2 likes

Superuser Contribution Radio nightmare

I'm trying out a free plan of Spotify but it seems like I'm not going to stay very long as the issues have been stacking up straight from the getgo. One of the most annoying thing is this: I clicked on the menu item labelled Radio to see what that wa...

Music Fan

I'm trying out a free plan of Spotify but it seems like I'm not going to stay very long as the issues have been stacking up straight from the getgo. One of the most annoying thing is this: I clicked ...

Guido

Spotify Legend

1435 Views

3 replies

0 likes

  • 1435 Views
  • 3 replies
  • 0 likes

Notification when I skip music

Hello, what's up? I have a problem when I skip music, appears a notification that I wouldn't like to appear. This box is so big and it's disturb me. How can I solve this? Thanks.

Newbie

Hello, what's up?   I have a problem when I skip music, appears a notification that I wouldn't like to appear. This box is so big and it's disturb me.   How can I solve this? Thanks.

Mantisentil

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes