Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • lunaderey
  • Visitor
  • 35340 Views
  • 212 replies
  • 16 likes
  • 35340 Views
  • 212 replies
  • 16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2574 Views
  • 1 replies
  • 6 likes
  • 2574 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 141836 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 141836 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 57009 Views
  • 0 replies
  • 33 likes
  • Windows
  • 57009 Views
  • 0 replies
  • 33 likes

Unavailable saved songs can be found through search

Hey everyone! Hope you're ejnoying this summer! I've noticed a strange thing with some saved songs I have. 1122334455I don't remember how I was able to put that song to play, as I can't know because the Radio Edit version is removed, but it showed th...

img_0231_720.png screen_shot_2018-08-22_at_22.43.01_720.png screen_shot_2018-08-22_at_22.52.07_720.png screen_shot_2018-08-22_at_22.53.17_720.png
  • Community Legend
  • Hey everyone!   Hope you're ejnoying this summer!   I've noticed a strange thing with some saved songs I have.   11 22 33 44 55I don't remember how I was able to put that s...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Spotify Desktop App Wont load August 2018

PlanPremiumCountryItaly DeviceIdeaPad 300Operating SystemWindows 10 My Question or Issue I have tried all the reinstallations, etc, and I am creating this thread because it's so frustrating paying for a service that is not working, it's been at least...

  • Newbie
  • Plan Premium Country Italy   Device IdeaPad 300 Operating System Windows 10   My Question or Issue  I have tried all the reinstallations, etc, and I am creating this thread ...
  • Loxer
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Correct installation folder for Windows Desktop client

This is not an 'idea' actually, but I couldn't find any other feedback/ticket/issue reporting feature.It seems that developers are not quite familiar with Windows platform, as they use user profile 'Roaming' folder (doesn't its name ring a bell?) to ...

  • Newbie
  • This is not an 'idea' actually, but I couldn't find any other feedback/ticket/issue reporting feature. It seems that developers are not quite familiar with Windows platform, as they use user profile...
  • 455 Views
  • 0 replies
  • 1 likes
  • Desktop
    Other
  • 455 Views
  • 0 replies
  • 1 likes

Désactiver démarrage automatique

Bonjour, J'utilise Spotify sur windows 10. J'ai beau avoir décoché l'option partout, spotify continue de se lancer automatiquement au démarrage de l'ordinateur. En cherchant j'ai trouvé plusieurs fois qu'il fallait désactiver "l'ouverture automatique...

  • Regular
  • Bonjour,    J'utilise Spotify sur windows 10. J'ai beau avoir décoché l'option partout, spotify continue de se lancer automatiquement au démarrage de l'ordinateur. En cherchant j'ai trouv...
  • 4927 Views
  • 0 replies
  • 14 likes
  • 4927 Views
  • 0 replies
  • 14 likes

Syncing Saved Music Between Devices

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 10My Question or IssueHi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I reorganized my saved music and deleted over a hundreds of old songs that I no longer li...

  • Newbie
  • Plan Premium Country  Canada Device PC Operating System Windows 10 My Question or Issue Hi, so I'm logged onto Spotify across two different Windows PCs. A few weeks ago, I reorgani...
  • DennyEMufc
  • Roadie
  • 1648 Views
  • 3 replies
  • 0 likes
  • PC
    saved music
  • 1648 Views
  • 3 replies
  • 0 likes

[Performance] [Bug] Client unbearably slow on 1.0.88.353

With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and songs, and stuff would either completely fail to load, ...

  • Composer
  • With the latest update for the Spotify client, the client tends to become unberably slow after a good few hours of use. Just 10-15 minutes ago, I was trying to browse through my saved albums and song...
  • 638 Views
  • 0 replies
  • 5 likes
  • performance
    Windows
  • 638 Views
  • 0 replies
  • 5 likes

Other people on my wifi using my spotify account

PlanPremiumCountry UKDeviceComputerOperating SystemWindows 10 My Question or Issue I live in a houseshare, and I've recently noticed a few playlists being added to my account that I didn't add. I've tried logging out of all accounts and changing my p...

  • Newbie
  • Plan Premium Country  UK Device Computer Operating System Windows 10   My Question or Issue  I live in a houseshare, and I've recently noticed a few playlists being added to ...
  • Billy-J
  • Spotify Star
  • 821 Views
  • 1 replies
  • 0 likes
  • 821 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume & Seek Sliders Stuck (PC/Win7)

DevicePCOperating SystemWindows 7 My Question or IssueCurrently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. The seek and volume key bindings work fine as well controlling via the web pl...

  • Casual Listener
  •   Device PC Operating System Windows 7   My Question or Issue Currently the volume and track position sliders are stuck. When I say stuck I mean they cannot be moved by the cursor. T...
  • Alfredo
  • Roadie
  • 455 Views
  • 3 replies
  • 0 likes
  • 455 Views
  • 3 replies
  • 0 likes

Revert Heart Icon and Like Terminology

The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it later. The + (Plus) Icon or Saved terminology makes...

  • Casual Listener
  • The Heart Icon and “like” terminology have now shown up on my iPad and iPhone and I feel this new language is illogical and misleading. I save albums/songs to “Your Library” in order to listen to it ...
  • Loxer
  • Community Legend
  • 3799 Views
  • 3 replies
  • 19 likes
  • 3799 Views
  • 3 replies
  • 19 likes

Daily Mix not personalized

PlanFreeCountryFrance DeviceComputer mounted (personalized)Operating SystemWindows 10 Pro 1803 My Question or Issue I do not understand how Daily Mix works, I was thinking it worked like a custom playlist based on what I listened (music and artists t...

  • Casual Listener
  • Plan Free Country France  Device Computer mounted (personalized) Operating System Windows 10 Pro 1803   My Question or Issue  I do not understand how Daily Mix works, I was t...
  • Loxer
  • Community Legend
  • 399 Views
  • 5 replies
  • 0 likes
  • 399 Views
  • 5 replies
  • 0 likes

Spotify keeps adding random playlists and songs to my library

Plan - Premium Country - Australia Device - iPhone 7+ My Question or Issue Hi I am a paying Premium customer. I am getting frustrated with spotify as it appears to be adding random playlists and singles to my library. On top of this, one of my playli...

  • Newbie
  •   Plan - Premium   Country - Australia   Device - iPhone 7+     My Question or Issue   Hi   I am a paying Premium customer.   I am...
  • Ryanx0r
  • Composer
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Does not play the whole song

My spotify plays only the first few seconds of each song and then switches to another song.How do I listen to music normally?

  • Casual Listener
  • My spotify plays only the first few seconds of each song and then switches to another song. How do I listen to music normally?
  • Nico
  • Community Legend
  • 19173 Views
  • 3 replies
  • 0 likes
  • 19173 Views
  • 3 replies
  • 0 likes

Gap at top of screen / not fullscreen when opening from System Tray

Plan: PremiumCountry: Australia Device: Desktop PCOperating System: Windows 10 Pro Version 10.0.17134 Build 17134 My Question or IssueHi all,When I open Spotify from the system tray, there's a large gap at the top of the screen and part of the Spotif...

3.png 4.png
  • Regular
  • Plan: Premium Country: Australia  Device: Desktop PC Operating System: Windows 10 Pro Version 10.0.17134 Build 17134   My Question or Issue Hi all, When I open Spotify...
  • flamofrog
  • Casual Listener
  • 3943 Views
  • 13 replies
  • 10 likes
  • 3943 Views
  • 13 replies
  • 10 likes

Solved!!Superuser Contribution Proxy isn't working with the latest versions

I'm using Windows Desktop app (not windows store app) and can't get the newer versions of spotify to run to my proxy server. It keeps saying it's offline. I have to install an old version, from around mars to get it working.But unfortunately spotify ...

  • Music Fan
  • I'm using Windows Desktop app (not windows store app) and can't get the newer versions of spotify to run to my proxy server. It keeps saying it's offline.   I have to install an old version, f...
  • Eikido
  • Music Fan
  • 14884 Views
  • 3 replies
  • 0 likes
  • 14884 Views
  • 3 replies
  • 0 likes

Superuser Contribution Launch behavior on Windows 10 with multiple monitors

Hey all, Apologies if this is a duplicate issue, but I've had this come up on several Windows 10 machines with multiple displays and it seems to be consistent between them. I figured it'd at least be worth a mention. PlanPremiumCountryUnited States D...

  • Casual Listener
  • Hey all,   Apologies if this is a duplicate issue, but I've had this come up on several Windows 10 machines with multiple displays and it seems to be consistent between them. I figured it'd at...
  • CJS7070
  • Casual Listener
  • 324 Views
  • 2 replies
  • 1 likes
  • 324 Views
  • 2 replies
  • 1 likes

"Next up" is always the same album after queued songs end

PlanPremiumCountryFinlandOperating SystemWindows 7 Enterprise My Question or IssueWhenever I finish listening to the queued songs in my play queue, Spotify always starts playing Iron Maiden's debut album and every song in the "Next up" list, is also ...

  • Casual Listener
  • Plan Premium Country Finland Operating System Windows 7 Enterprise   My Question or Issue Whenever I finish listening to the queued songs in my play queue, Spotify always starts playing ...
  • Sebasty
  • Spotify Star
  • 7249 Views
  • 3 replies
  • 4 likes
  • 7249 Views
  • 3 replies
  • 4 likes

Daily mix and Song radio is not working

PlanPremiumCountry Operating System( Windows 10) My Question or Issue[On my PC!]i can not use daily mix or song raido, it just get an error message that says; "daily Mix Cannot be started Please try with something els" and the same message for the so...

  • Casual Listener
  •   Plan Premium Country     Operating System ( Windows 10)   My Question or Issue [On my PC!] i can not use daily mix or song raido, it just get an error message that sa...
  • Loxer
  • Community Legend
  • 1039 Views
  • 6 replies
  • 0 likes
  • Daily mix and Song radio is not working
  • 1039 Views
  • 6 replies
  • 0 likes

Playlist only plays 99 songs forward/backward relative to first song played

PlanPremiumCountryUnited States DeviceWeb Player, Chrome Version 68.0.3440.106 (Official Build) (64-bit)Operating SystemUbuntu 18.04 LTS My Question or IssueI've attached an MP4 screen recording of the issue described below: When attempting to play s...

  • Newbie
  • Plan Premium Country United States  Device Web Player, Chrome Version 68.0.3440.106 (Official Build) (64-bit) Operating System Ubuntu 18.04 LTS   My Question or Issue I've at...
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes

Songs not available

PlanPremiumCountry FranceDevicejust a simple computer running on windows 10.Operating SystemWindows 10My Question or Issuehello people, got a new problem recently : ACTUALLY THERE'S A LOT OF ONLINE SONGS THAT I CAN PLAY. and this is very embarrasing....

  • Visitor
  • Plan Premium Country  France Device just a simple computer running on windows 10. Operating System Windows 10 My Question or Issue hello people, got a new problem recently :   A...
  • mesadas
  • Casual Listener
  • 1923 Views
  • 9 replies
  • 0 likes
  • 1923 Views
  • 9 replies
  • 0 likes

Spotify keeps opening on startup [Windows 10]

Hi all—I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously toggle Spotify to do nothing (not even minimized) dur...

  • Music Fan
  • Hi all— I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously ...
  • duhbzi
  • Casual Listener
  • 11163 Views
  • 12 replies
  • 13 likes
  • startup
    Windows
    Windows 10
  • 11163 Views
  • 12 replies
  • 13 likes