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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80523 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

772054 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16988 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2736 Views

0 replies

4 likes

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Podcast tab in 'Your Library' deleted in new updated

PlanPremiumCountry Canada Operating System(iOS 10, Android Oreo, Windows 7.) My Question or Issue:I updated Spotify and it appears the podcast link under 'You Library' has been removed. There is no longer a way of seeing all followed podcasts anywher...

Casual Listener

  Plan Premium Country  Canada   Operating System (iOS 10, Android Oreo, Windows 7.)   My Question or Issue: I updated Spotify and it appears the podcast link under...

AlexNunes

Casual Listener

765 Views

4 replies

3 likes

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Superuser Contribution Overlay problem... still not fixed.

PlanPremium DeviceWindows PCOperating SystemW10 64bit My Question or Issue No matter what I do, I cannot turn off the media key overlay, I have to install a third party program to do this for me. Please fix this spotify! I have been a customer for ye...

Newbie

Plan Premium   Device Windows PC Operating System W10 64bit   My Question or Issue  No matter what I do, I cannot turn off the media key overlay, I have to install a third...

Jemi

Spotify Legend

415 Views

1 replies

4 likes

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  • 1 replies
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Superuser Contribution Overlay widget media keys Windows 10

PlanPremiumCountryChile DeviceLenovo T460Operating SystemWindows 10Spotify Version1.0.94.262.g3d5c231c My Question or Issue Hi!I've a lot of topics here with people complaining about the song banner in the top left corner in windows 10, but as a matt...

Newbie

Plan Premium Country Chile  Device Lenovo T460 Operating System Windows 10 Spotify Version 1.0.94.262.g3d5c231c   My Question or Issue  Hi! I've a lot of topics here with ...

Jemi

Spotify Legend

1147 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution A Question Regarding The Spotify Wrapped

Does it take into account offline songs that you play? Same applies for total time listened? Many thanks!

Regular

Does it take into account offline songs that you play? Same applies for total time listened?   Many thanks!  

Jemi

Spotify Legend

11293 Views

1 replies

1 likes

Spotify
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Disable Play Queue?

PlanPremium Operating SystemWindows 10 My Question or Issue Hi. Is it possible to disable the play queue feature? I don't want any next song to start after the one I'm currently playing finishes. And I don't want to have to keep clearing the queue af...

Newbie

Plan Premium     Operating System Windows 10   My Question or Issue  Hi. Is it possible to disable the play queue feature? I don't want any next song to start after the on...

575 Views

0 replies

0 likes

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Superuser Contribution Podcasts don't appear in W10 app

PlanPremiumCountry FranceDevicePCOperating SystemW10 My Question or Issue Hi, The podcasts section doesn't appear on my desktop app. It appear on my phone but not on my PC anymore. I have to search podcast to play episodes. Tanks.

Casual Listener

Plan Premium Country  France Device PC Operating System W10   My Question or Issue  Hi,   The podcasts section doesn't appear on my desktop app. It appear on my phone ...

Jemi

Spotify Legend

674 Views

1 replies

1 likes

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Superuser Contribution No puedo ver la portada de los discos

PlanPremiumCountryGuatemalaDevicePCOperating SystemWindows 8.1 Pro My Question or Issue Hola, buenas noches.Tengo un pequeño problema que no encuentro como resolver. Cuando abro mi Spotify de escritorio no puedo ver la portada del disco en la parte d...

Newbie

Plan Premium Country Guatemala Device PC Operating System Windows 8.1 Pro   My Question or Issue  Hola, buenas noches. Tengo un pequeño problema que no encuentro como resolver. C...

Jemi

Spotify Legend

4920 Views

1 replies

1 likes

Disco
PC
portada
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Solved!!Superuser Contribution my imported media won't work on my new computer...

my imported media won't work on my new computer in spotify. It works on my phone and on my other computer, but not on the new one. I checked the firewall, and gave permission to spotify. Didn't help... Does anybody have the same issue?

Newbie

  my imported media won't work on my new computer in spotify. It works on my phone and on my other computer, but not on the new one. I checked the firewall, and gave permission to spotify. Didn...

Jemi

Spotify Legend

521 Views

1 replies

0 likes

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  • 1 replies
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Web player issues at work

I get constant error messages when I try to use webplayer on work system. I understand it has to do with Spotify constantly updating proxy/ip address (?) which IT security policies cannot accept. Is there a work around?

Newbie

I get constant error messages when I try to use webplayer on work system. I understand it has to do with Spotify constantly updating proxy/ip address (?) which IT security policies cannot accept.&nbs...

425 Views

0 replies

0 likes

Webplayer issues at work
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Superuser Contribution iTunes Playlist Import

PlanFreeCountrySwedenDeviceWindows 10 Desktop (1.0.92.390.g2ce5ec7d) My Question or Issue I'm looking into permanently switching to Spotify, but I'd hate to lose my playlists. They're too many and too long to manually import. If I recall correctly, t...

Visitor

Plan Free Country Sweden Device Windows 10 Desktop (1.0.92.390.g2ce5ec7d)  My Question or Issue  I'm looking into permanently switching to Spotify, but I'd hate to lose my playlists....

Jemi

Spotify Legend

809 Views

1 replies

0 likes

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Superuser Contribution Playlist Error

PlanPremiumCountryAustralia Operating SystemWindows 7 My Question or IssueAfter the latest update none of my playlists will load. It says at the top " Error. Could not load this playlist" The songs will play however the display is trash. Please help.

Visitor

Plan Premium Country Australia  Operating System Windows 7   My Question or Issue After the latest update none of my playlists will load. It says at the top " Error. Could not load ...

Jemi

Spotify Legend

1122 Views

1 replies

1 likes

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  • 1 replies
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Chromecast Audio & Spotify Premium

I experience that the sound quality playing Spotify on my mobile phone streaming to Chromecast Audio is very poor! Also streaming to Chromecast Audio controlled by Google Home ("... play Avicii Spotify on Chromecast"). I actually think the sound qual...

Newbie

I experience that the sound quality playing Spotify on my mobile phone streaming to Chromecast Audio is very poor! Also streaming to Chromecast Audio controlled by Google Home ("... play Avicii Spoti...

744 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Offline Songs Storage setting has no effect

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe "Offline Songs Storage" location setting that specifies where Spotify should cache songs does not seem to work. Spotify does write a few files to the specified location but the bul...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue The "Offline Songs Storage" location setting that specifies where Spotify should cache songs does not seem to wo...

618 Views

0 replies

3 likes

Cache
Desktop
settings
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Songs work on Desktop but not in web or mobile.

PlanPremium CountryUnited States DeviceWindows 10 / Android Operating SystemWindows 10 / Android Oreo My Question or Issue I have a playlist of songs that were imported from my local iTunes library playlist. When it imported, understandably, many of ...

Newbie

Plan Premium   Country United States    Device Windows 10 / Android   Operating System Windows 10 / Android Oreo   My Question or Issue  I have a playlist o...

271 Views

0 replies

0 likes

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How can I prevent Spotify from updating automatically?

PlanFreeCountry Spain Operating SystemWindows 10 I do not want to update my version of spotify, but when it starts it updates itself.I have tried:http://listasgeniales.blogspot.com/2013/02/como-impedir-que-spotify-se-actualice.htmlBut it does not wor...

Casual Listener

Plan Free Country  Spain   Operating System Windows 10   I do not want to update my version of spotify, but when it starts it updates itself. I have tried: http://listasgenia...

DennyEMufc

Roadie

2258 Views

1 replies

2 likes

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Desktop overlay showing when turned off in settings

Everytime I launch Spotify I need to enable and re-disable the 'Show desktop overlay when using media keys' option to get it to work. I've done it for months but it's beginning to bother me.

Newbie

Everytime I launch Spotify I need to enable and re-disable the 'Show desktop overlay when using media keys' option to get it to work. I've done it for months but it's beginning to bother me.

Mantisentil

Community Legend

396 Views

1 replies

2 likes

  • 396 Views
  • 1 replies
  • 2 likes

2018 year statistics e-mail contains link to malicious website?

Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10 My Question or Issue I received an email from Spotify announcing the yearly review of what songs I heard most, etc., in 2018. Klicking the link provided to show these in...

Casual Listener

Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10   My Question or Issue I received an email from Spotify announcing the yearly review of what ...

LaloPech

Songwriter

645 Views

1 replies

0 likes

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  • 1 replies
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Radio issues

PlanFreeCountryDenmark DeviceDesktop pcOperating SystemWindows 10 My Question or Issue I've been having issues recently with the radio top not working, it just ends being"Error failed to load." please help

Newbie

Plan Free Country Denmark    Device Desktop pc Operating System Windows 10   My Question or Issue  I've been having issues recently with the radio top not working, it j...

428 Views

0 replies

0 likes

Radio
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Issues with Release Radar and Discovery Weekly on PC program and Android

I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on the program and mark the songs I like or I don't like, my program starts playing ONLY the songs I've alr...

Music Fan

I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on the program and mark the songs I like or I don't like...

346 Views

0 replies

0 likes

  • 346 Views
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