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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88972 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

832209 Views

530 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32569 Views

33 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3767 Views

0 replies

4 likes

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Spotify won't play songs with videos on PC

PlanFreeCountry United StatesDeviceCustom Built PC, i7-8700k, 32gb RAM, GTX 1080Operating SystemWindows 10 My Question or Issue So, with the windows download version of Spotify, any song with a video will not show the video nor play the song at all, ...

Newbie

Plan Free Country  United States Device Custom Built PC, i7-8700k, 32gb RAM, GTX 1080 Operating System Windows 10   My Question or Issue  So, with the windows download versio...

2307 Views

0 replies

5 likes

PC
Song not Playing
Video Not Playing
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The annoying window is back! (BUG?)

The annoying window is back, but its disabled. But it still shows up. This happen after todays update.

Regular

  The annoying window is back, but its disabled. But it still shows up. This happen after todays update.  

vx2

Music Fan

1833 Views

11 replies

7 likes

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Can't see pictures / only the left bottom one!

Ahoi there, I looked through all those posts about the missing covers. But it seems that all those reports are always about the left bottom one and in fact that's the only one I can see. If I visit the start page within the desktop windows version (a...

Casual Listener

Ahoi there,   I looked through all those posts about the missing covers. But it seems that all those reports are always about the left bottom one and in fact that's the only one I can see. If ...

VanFersen

Casual Listener

348 Views

1 replies

0 likes

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Weird audio Windows 10 with Dolby home teather V4

PlanFreeCountry ItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueI don't know why but my audio on spotify sound very weird, it's almost composed by only bass and I can barely listen to the lyrics in some tracks. I've tried reinstallin...

Newbie

Plan Free Country  Italy Device Desktop Operating System Windows 10   My Question or Issue I don't know why but my audio on spotify sound very weird, it's almost composed by only ...

455 Views

0 replies

1 likes

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Spotifyinstaller does not work

Hi,i have truble witrh spotify, i had to reset my computer because of an virus on my pc.Now i can´t install apotify anymor cause i get the message, that the Spotifyinstaller does´t work.I got win 7 on my pc. What can i do to reinstall spotify?

Newbie

Hi, i have truble witrh spotify, i had to reset my computer because of an virus on my pc. Now i can´t install apotify anymor cause i get the message, that the Spotifyinstaller does´t work. I got w...

DennyEMufc

Roadie

566 Views

2 replies

0 likes

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Playlists included in Folder do not play

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I put several playlists in one folder. I open the folder, press button play - nothing happens. Music starts only if I play particularly picked one playlist.

Regular

Plan Premium Country USA  Device PC Operating System Windows 10  My Question or Issue I put several playlists in one folder. I open the folder, press button play - nothing happ...

302 Views

0 replies

0 likes

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Playlist on Spotify Phone App. No Longer Sorts

PlanPremiumCountry USADeviceSamsung GalaxyOperating SystemAndroid My Question or Issue As of, oh, about a week ago, I can no longer sort the playlist I have downloaded to my phone... It shows as the 'Recently Added' sort but I no longer have the opti...

Music Fan

  Plan Premium Country  USA Device Samsung Galaxy Operating System Android   My Question or Issue  As of, oh, about a week ago, I can no longer sort the playlist I have...

Frostman233

Music Fan

868 Views

2 replies

1 likes

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Superuser Contribution Spotify local files not working Agin

What do I need to do to spotify to find my local files?why can not my spotify playlists find my local files?but spotify can find them?but when I look in local files on spotify, I can find them.one of the picture shows my playlist.The other shows the ...

Casual Listener

What do I need to do to spotify to find my local files? why can not my spotify playlists find my local files? but spotify can find them? but when I look in local files on spotify, I can find them....

Ageofempierswar

Casual Listener

593 Views

2 replies

0 likes

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Buggy Advert for Google Home Hub

Using the desktop app on Windows 7 in the UK, I'm getting an advert for Google Home Hub a lot, and every single time it comes up, the advert doesn't start, and Spotify just stops. i.e. sits there waiting for the advert which never starts. Clicking on...

Music Fan

  Using the desktop app on Windows 7 in the UK, I'm getting an advert for Google Home Hub a lot, and every single time it comes up, the advert doesn't start, and Spotify just stops. i.e. sits t...

309 Views

0 replies

0 likes

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Windows 7 crash

PlanPremium Operating SystemWindows 7 My Question or IssueHi,for about a week my desktop Spotify app is constantly crashing.Suddenly about 1 second of a song is being looped and the app is not really responding to any actions.The same happpens (not a...

Casual Listener

Plan Premium   Operating System Windows 7   My Question or Issue Hi, for about a week my desktop Spotify app is constantly crashing. Suddenly about 1 second of a song is being loop...

596 Views

0 replies

2 likes

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Podcast not showing on Library

EDIT: Great just saw a post with the same problem...PlanPremiumCountryPortugal DeviceMacbook ProOperating SystemmacOS Mojave So, since yesterday, under My Library the Podcast option disapeared. I still have the follows on my regular podcasts but I ca...

Regular

EDIT: Great just saw a post with the same problem... Plan Premium Country Portugal   Device Macbook Pro Operating System macOS Mojave   So, since yesterday, under My Library th...

blitzerr77

Newbie

3829 Views

10 replies

6 likes

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Spotify Local Files, Play Queue will not load.

PlanFreeCountry > AUS DevicePC Desktop Recent Version on EVERYTHINGOperating SystemWindows 10 My Question or IssueI have a lot of songs in local files so I noticed straight away since I normally use, play queue to see what's coming up instead of scro...

Casual Listener

Plan Free Country > AUS   Device PC Desktop Recent Version on EVERYTHING Operating System Windows 10   My Question or Issue I have a lot of songs in local files so I noticed st...

TooLong

Casual Listener

548 Views

1 replies

0 likes

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FIXED! Can't move playlist out of folder...

I FIXED THIS ALREADY SO THANKS ANYWAYS! I moved a few playlists into a folder on the Desktop app, and I accidentally moved a playlist I didn't want to move, and when I tried to drag the playlist out from the folder, the playlist wouldn't move. So my ...

Music Fan

I FIXED THIS ALREADY SO THANKS ANYWAYS! I moved a few playlists into a folder on the Desktop app, and I accidentally moved a playlist I didn't want to move, and when I tried to drag the playlist out ...

987 Views

0 replies

5 likes

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1.0.95.289.g342899da update issue

PlanPremiumCountryTurkey DevicePCOperating SystemWin 7 My Question or Issue With the last update, my Spotify always crashes in multiple times. The issue is when i want to listen a song after a while from my Spotify Desktop App and it won't respond at...

Casual Listener

Plan Premium Country Turkey   Device PC Operating System Win 7   My Question or Issue   With the last update, my Spotify always crashes in multiple times. The issue is when...

LBens

Casual Listener

543 Views

1 replies

1 likes

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Ability to Delete Radio Stations

PlanFreeCountryGermany Operating SystemWindows 10, Chrome My Question or Issue I cant access to Radio on the app, and I can't reech the browser app, i'm getting message NET::ERR_CERT_AUTHORITY_INVALID

Newbie

Plan Free Country Germany   Operating System Windows 10, Chrome   My Question or Issue  I cant access to Radio on the app, and I can't reech the browser app, i'm getting messa...

337 Views

0 replies

0 likes

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Music Keeps Pausing Every 2 Seconds on both Desktop and iPhone

PlanPremiumCountryUSA DeviceDesktop & iPhone 10 Operating SystemWindows 10 and iOS 12.1My Question or Issue For some weird reason my Spotify is suddenly pausing every two seconds on both my hom desktop and my iPhone. Oddly it doesn't pause on my work...

Casual Listener

  Plan Premium Country USA  Device Desktop & iPhone 10  Operating System Windows 10 and iOS  12.1 My Question or Issue  For some weird reason my Spotify is...

SnowdogVT

Casual Listener

1393 Views

1 replies

1 likes

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¨Friends listening¨ not working

CountryNorway Operating SystemWindows 10 My Question or IssueSo lately The Friends Listening has not been working and its telling me to Find Friends (which you will see in the screenshot). Its been like this for quite a while unistalled Spotify and i...

Newbie

Country Norway    Operating System Windows 10   My Question or Issue So lately The Friends Listening has not been working and its telling me to Find Friends (which you will see ...

337 Views

0 replies

0 likes

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Shuffle and Repeat missing

Repeat and Shuffle are not working! i.imgur.com/jgl3Wzg.jpg PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10

Newbie

Repeat and Shuffle are not working!   i.imgur.com/jgl3Wzg.jpg   Plan Premium Country Argentina Device PC Operating System Windows 10  

550 Views

0 replies

0 likes

repeat
shuffle
Windows 10
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Spotify desktop overlay still appears although I disabled it many times!!

Although I disabled this option ((Show desktop overly when using media keys))on Spotify settings but this annoying desktop overlay still appears everytime I click on any media or volume buttons on my laptop and I tried uninstalling Spotify then insta...

Casual Listener

Although I disabled this option ((Show desktop overly when using media keys)) on Spotify settings but this annoying desktop overlay still appears everytime I click on any media or volume buttons on ...

tad_tk

Casual Listener

654 Views

2 replies

1 likes

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Solved!!Superuser Contribution Web player doesn't work

PlanPremiumCountry ChileDeviceWebOperating SystemWindows 10 My Question or Issue Some time ago the web player stopped working in my account, in my phone and in the application works well, but on the web does not respond.I've already cleared the cache...

Casual Listener

  Plan Premium Country  Chile Device Web Operating System Windows 10   My Question or Issue   Some time ago the web player stopped working in my account, in my phone a...

ypex

Casual Listener

864 Views

3 replies

0 likes

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