Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87169 Views

40 replies

68 likes

  • 87169 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

815732 Views

505 replies

64 likes

  • 815732 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29479 Views

30 replies

7 likes

  • 29479 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3460 Views

0 replies

4 likes

  • 3460 Views
  • 0 replies
  • 4 likes

Ability to Delete Radio Stations

PlanFreeCountryGermany Operating SystemWindows 10, Chrome My Question or Issue I cant access to Radio on the app, and I can't reech the browser app, i'm getting message NET::ERR_CERT_AUTHORITY_INVALID

Newbie

Plan Free Country Germany   Operating System Windows 10, Chrome   My Question or Issue  I cant access to Radio on the app, and I can't reech the browser app, i'm getting messa...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Music Keeps Pausing Every 2 Seconds on both Desktop and iPhone

PlanPremiumCountryUSA DeviceDesktop & iPhone 10 Operating SystemWindows 10 and iOS 12.1My Question or Issue For some weird reason my Spotify is suddenly pausing every two seconds on both my hom desktop and my iPhone. Oddly it doesn't pause on my work...

Casual Listener

  Plan Premium Country USA  Device Desktop & iPhone 10  Operating System Windows 10 and iOS  12.1 My Question or Issue  For some weird reason my Spotify is...

SnowdogVT

Casual Listener

1389 Views

1 replies

1 likes

  • 1389 Views
  • 1 replies
  • 1 likes

¨Friends listening¨ not working

CountryNorway Operating SystemWindows 10 My Question or IssueSo lately The Friends Listening has not been working and its telling me to Find Friends (which you will see in the screenshot). Its been like this for quite a while unistalled Spotify and i...

Newbie

Country Norway    Operating System Windows 10   My Question or Issue So lately The Friends Listening has not been working and its telling me to Find Friends (which you will see ...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Shuffle and Repeat missing

Repeat and Shuffle are not working! i.imgur.com/jgl3Wzg.jpg PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10

Newbie

Repeat and Shuffle are not working!   i.imgur.com/jgl3Wzg.jpg   Plan Premium Country Argentina Device PC Operating System Windows 10  

546 Views

0 replies

0 likes

repeat
shuffle
Windows 10
  • 546 Views
  • 0 replies
  • 0 likes

Spotify desktop overlay still appears although I disabled it many times!!

Although I disabled this option ((Show desktop overly when using media keys))on Spotify settings but this annoying desktop overlay still appears everytime I click on any media or volume buttons on my laptop and I tried uninstalling Spotify then insta...

Casual Listener

Although I disabled this option ((Show desktop overly when using media keys)) on Spotify settings but this annoying desktop overlay still appears everytime I click on any media or volume buttons on ...

tad_tk

Casual Listener

642 Views

2 replies

1 likes

  • 642 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Web player doesn't work

PlanPremiumCountry ChileDeviceWebOperating SystemWindows 10 My Question or Issue Some time ago the web player stopped working in my account, in my phone and in the application works well, but on the web does not respond.I've already cleared the cache...

Casual Listener

  Plan Premium Country  Chile Device Web Operating System Windows 10   My Question or Issue   Some time ago the web player stopped working in my account, in my phone a...

ypex

Casual Listener

850 Views

3 replies

0 likes

  • 850 Views
  • 3 replies
  • 0 likes

Sorting searches by popularity.

Not sure if this is the right place to ask this but here goes. I used to be able to sort songs from artists by popularity (search for artist > see all songs > click on thumbs up icon) , but recently clicking on the icon doesn’t do anything. Anyone kn...

Casual Listener

Not sure if this is the right place to ask this but here goes. I used to be able to sort songs from artists by popularity (search for artist > see all songs > click on thumbs up icon) , but rec...

coolpanama

Casual Listener

2064 Views

5 replies

6 likes

  • 2064 Views
  • 5 replies
  • 6 likes

Sopotify Using Incorrect Resolution

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue Spotify for some reason as of late has been fullscreening at an incorrect resolution. I tried uninstalling and resinstalling but that didn't help. This happens on all 3 of my ...

Newbie

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue  Spotify for some reason as of late has been fullscreening at an incorrect resolution. I t...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Songs "Unavailable" in playlists

A recent Spotify update has removed the ability to play local files that synced with unavailable songs in playlists. Local files are seen and can be played, but they would usually sync with the "unavailable songs" on playlists. Now it doesn't seem to...

Music Fan

A recent Spotify update has removed the ability to play local files that synced with unavailable songs in playlists. Local files are seen and can be played, but they would usually sync with the "unav...

darylfrompulse

Music Fan

4284 Views

17 replies

7 likes

  • 4284 Views
  • 17 replies
  • 7 likes

Spotify muffles/distores headset when in foreground

Driver issue, check your "profiles" Additional info: Operating SystemWindows 10 PeripheralsLogitech headset (G933) My problem was that the Logitech controller tried changing between profiles based on the open window, also the profile had one of the e...

Newbie

  Driver issue, check your "profiles"   Additional info:   Operating System Windows 10  Peripherals Logitech headset (G933)   My problem was that the Logitech contr...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

No longer select multiple songs??

PlanPremium Operating SystemWindows 10 My Question or Issue Im trying to make a playlist in spotify web player and am adding songs from a mixture of my other playlists and seem to no longer be able to select multiple songs at once, and am stuck to th...

Newbie

  Plan Premium   Operating System Windows 10   My Question or Issue  Im trying to make a playlist in spotify web player and am adding songs from a mixture of my other play...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Keeps changing songs by itself

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or IssueHi!My spotify keeps changing songs by itself to some playlist I've never listened to or followed before. At first I thought someone else accessed my account and switched ...

Regular

  Plan Premium Country  Sweden Device PC Operating System Windows 10   My Question or Issue Hi! My spotify keeps changing songs by itself to some playlist I've never listen...

user-removed

Not applicable

985 Views

1 replies

6 likes

  • 985 Views
  • 1 replies
  • 6 likes

Music Stops on PC

Within the Spotify Player on Desktop, the music that I am playing will stop randomly in the middle of a song. I've tried uninstalling and reinstalling Spotify and still having these issues. What can I do to ensure that this doesn't continue happening...

Casual Listener

Within the Spotify Player on Desktop, the music that I am playing will stop randomly in the middle of a song.  I've tried uninstalling and reinstalling Spotify and still having these issues. Wha...

Sebasty

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Black screen after login

So, I logged in on the spotify program thingy and then it just gave me a black screen with the minimize etc. options plus the three dots in the top right. Rebooting does not help. After reinstalling spotify it works for a few hours but then the same ...

Newbie

So, I logged in on the spotify program thingy and then it just gave me a black screen with the minimize etc. options plus the three dots in the top right. Rebooting does not help. After reinstalling ...

874 Views

0 replies

1 likes

black screen
  • 874 Views
  • 0 replies
  • 1 likes

Bug when going back to Overview from About page on artist/band page

Operating SystemWindows 10 (though probably universal issue, works on Linux as well) IssueIf I go to an artist's overview page and then click on their about page and then press the go back button it will start scrolling to the bottom very quickly.Rep...

Newbie

Operating System Windows 10 (though probably universal issue, works on Linux as well)   Issue If I go to an artist's overview page and then click on their about page and then press the go ba...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play on phone

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy J1Operating SystemAndroid My Question or Issue I made two playlists on Spotify Desktop App using the local files in my laptop (lenovo) but when I opened the playlist on my phone, the track is unplayable....

Newbie

Plan Premium Country Malaysia Device Samsung Galaxy J1 Operating System Android   My Question or Issue  I made two playlists on Spotify Desktop App using the local files in my lap...

Dahnak

Regular

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Podcasts category disappeared from My Lybrary Tab

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or Issue Since the last update of the Spotify Desktop App, v1.0.94.262.g3d5c231c, the podcast category has disappeared from the "Your Lybrary" tab. Please fix this.

Regular

Plan Premium Country Portugal Device Laptop Operating System Windows 10   My Question or Issue  Since the last update of the Spotify Desktop App, v1.0.94.262.g3d5c231c, the podcas...

Discoxjunkie

Casual Listener

3196 Views

13 replies

12 likes

desktop app
Podcasts
  • 3196 Views
  • 13 replies
  • 12 likes

Solved!!Superuser Contribution [Playlists] See in which of my Playlists a Song is playing from

Hi, in previous versions of Spotify you could click on the song title that was playing on the bottom left corner and it would take you to the playlist (or artist page/album) where it was being played from. Now when I click on the song name it takes m...

Casual Listener

Hi, in previous versions of Spotify you could click on the song title that was playing on the bottom left corner and it would take you to the playlist (or artist page/album) where it was being played...

Jemi

Spotify Legend

786 Views

3 replies

1 likes

  • 786 Views
  • 3 replies
  • 1 likes

How can I clear que on a PC. None here show on my Spotify?

Don't we all like to complain even when something is free? I've had PC's since 1987 and at first use this program seems very unfriendly. I cannot find how to select my Artist and their song. Can't find it. Yet if I Google him and that song, select th...

Newbie

Don't we all like to complain even when something is free? I've had PC's since 1987 and at first use this program seems very unfriendly. I cannot find how to select my Artist and their song. Can't fi...

DennyEMufc

Roadie

368 Views

1 replies

1 likes

  • 368 Views
  • 1 replies
  • 1 likes

Win 10 desktop switches to our mobile device used at a dif location.

PlanFree/PremiumCountry Device(Samsung galaxy s8, Samsung galaxy 7, Windows 10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (Samsung galaxy s8, Samsung galaxy 7, Windows 10) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes