Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11563 Views

105 replies

47 likes

  • 11563 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1322 Views

15 replies

2 likes

Possible Bug
  • 1322 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3259 Views

39 replies

2 likes

  • 3259 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8945 Views

0 replies

4 likes

  • 8945 Views
  • 0 replies
  • 4 likes

Solved!! Songs Randomly Deleted, How Do I Import A Backup I Made?

PlanPremiumCountryUSADeviceWindows 10 PC/Samsung Galaxy S9+Operating SystemWindows 10/Android Oreo My Question or IssueI believe someone gained access to my account and deleted all of my 800+ songs. I went on my PC without it connected to the interne...

Casual Listener

Plan Premium Country USA Device Windows 10 PC/Samsung Galaxy S9+ Operating System Windows 10/Android Oreo   My Question or Issue I believe someone gained access to my account and ...

JustinV_

Casual Listener

784 Views

2 replies

0 likes

  • 784 Views
  • 2 replies
  • 0 likes

Can't install Spotify on desktop

PlanFree Operating SystemWindows10 My Question or Issue Hi guys,I'm not being able to install spotify app on my desktop machine.I accessed Windows Event Viewer, and there is indeed an error related to the installation: Faulting application name: SpWe...

Casual Listener

  Plan Free   Operating System Windows10   My Question or Issue   Hi guys, I'm not being able to install spotify app on my desktop machine. I accessed Windows Event Vie...

assuncao83

Casual Listener

1161 Views

2 replies

0 likes

  • 1161 Views
  • 2 replies
  • 0 likes

Error 17 Windows 10

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 10 My Question or Issue I have not left Australia at all or used any VPNs, but for some reason in the last couple of days my spotify has shut down on my PC and gives me error 17 if I try and...

Casual Listener

  Plan Premium Country  Australia Device PC Operating System Windows 10   My Question or Issue  I have not left Australia at all or used any VPNs, but for some reason i...

Sebasty

Community Legend

1056 Views

3 replies

0 likes

  • 1056 Views
  • 3 replies
  • 0 likes

When listening along friend on discord his songs will always start at 1 min and 2 sec

PlanPremiumCountry Device Operating SystemWindowsMy Question or Issue Well we have been trying to listen along with my friend from discord button but everytime his song start for him it start from the begining and for me it starts from 1 min and 2 se...

Newbie

Plan Premium Country   Device   Operating System Windows My Question or Issue  Well we have been trying to listen along with my friend from discord button but everytime his so...

Sebasty

Community Legend

5456 Views

1 replies

0 likes

  • 5456 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY continually goes offline even though I have internet access

My Question or IssueSpotify continually glitches from online to offline, preventing me from using it. I have full ethernet access and a fully working pc. I have tried logging in and out, relaunching the app, reinstalling the app, and basically anythi...

Music Fan

My Question or Issue Spotify continually glitches from online to offline, preventing me from using it. I have full ethernet access and a fully working pc. I have tried logging in and out, relaunchin...

Katerina

Spotify Legend

2016 Views

3 replies

1 likes

  • 2016 Views
  • 3 replies
  • 1 likes

Solved!! Wrong key combination help if not in English

In the "burger" menu of the Spotify client (did not test Windows Store version), the key combination for the options are almost all of them "Command+Ctrl+$1", if the Spotify Desktop Client is not set in English.Here are some example in different lang...

Casual Listener

In the "burger" menu of the Spotify client (did not test Windows Store version), the key combination for the options are almost all of them "Command+Ctrl+$1", if the Spotify Desktop Client is no...

raulblr

Casual Listener

1689 Views

2 replies

0 likes

key combinations
languages
  • 1689 Views
  • 2 replies
  • 0 likes

Spotify won't download

PlanFamily PlanCountry Canada I have a Windows 7 My Question or Issue Whenever I try to download Spotify an error message shows up saying Spotify could not be started, error code 17. I have already tried the whole installation link and it still didn'...

Newbie

Plan Family Plan Country  Canada   I have a Windows 7   My Question or Issue  Whenever I try to download Spotify an error message shows up saying Spotify could not be...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Superuser Contribution Please return the "who is following my playlist" function

Please return the "who is following my playlist" function, we really miss it. I would love to see who follows my playlists. You had this function before, why is it not available anymore. Thank you Tereza

Music Fan

Please return the "who is following my playlist" function, we really miss it. I would love to see who follows my playlists. You had this function before, why is it not available anymore. Thank you Te...

Tereza2

Music Fan

1543 Views

4 replies

5 likes

  • 1543 Views
  • 4 replies
  • 5 likes

Spotify will change a song in the middle of playing to a completely different style.

Spotify will change a song in the middle of playing to a completely different style. I went from soft guitar to hip hop without touching controls.....

Newbie

Spotify will change a song in the middle of playing to a completely different style. I went from soft guitar to hip hop without touching controls.....

468 Views

0 replies

2 likes

  • 468 Views
  • 0 replies
  • 2 likes

Suddenly Spotify is not opening with the last heard song anymore

PlanPremiumCountry GermanyDeviceLaptopOperating SystemWindows 10 My Question or Issue Till a few days ago Spotify always opened with the last heard track. Since I listen to a lot of audio books this eas very convienient. Suddenly it opens "blank" and...

Casual Listener

Plan Premium Country  Germany Device Laptop Operating System Windows 10   My Question or Issue  Till a few days ago Spotify always opened with the last heard track. Since I l...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Browser seems to have welded itself to my Spotify application?

I know, kind of an interesting question to ask. So, it happened a while ago (Maybe 3-4 weeks?) but I never took much interest in it until now because it wasn't really causing any issues. Now it just looks clunky and annoying, but on to the actual iss...

Newbie

  I know, kind of an interesting question to ask. So, it happened a while ago (Maybe 3-4 weeks?)  but I never took much interest in it until now because it wasn't really causing any issues...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Autoplay will not switch off

Plan PremiumCountry USADevice HP Envy 750-175se DTOperating System Windows 7My Question or IssueAuto play continues to play despite being switched off in settings?

Regular

Plan  Premium Country  USA Device  HP Envy 750-175se DT Operating System  Windows 7 My Question or Issue Auto play continues to play despite being switched off in settin...

OneByBoo

Roadie

727 Views

1 replies

0 likes

autoplay
Windows 7
  • 727 Views
  • 1 replies
  • 0 likes

Spotify in Windows

PlanPremiumCountry PhilippinesDeviceHP PavillionOperating SystemWindows 10 My Question or Issue: The audio of my Spotify stop working when I switch to Facebook messenger app and will resume when I switch back. How can I listen to Spotify while using ...

Newbie

Plan Premium Country  Philippines Device HP Pavillion Operating System Windows 10   My Question or Issue:  The audio of my Spotify stop working when I switch to Facebook me...

OneByBoo

Roadie

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Is there a way to control the pc spotify client with my Gear S3

PlanPremiumCountryUnited statesOperating SystemWindows 10 My Question or Issue Is there a way to control the pc spotify client with my Gear S3

Casual Listener

Plan Premium Country United states Operating System Windows 10   My Question or Issue  Is there a way to control the pc spotify client with my Gear S3

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Spotify update error 2

PlanPremiumCountryCzech Republic Operating SystemWindows 10 My Question or Issue I've got problem with my updater. I've seen Spotify update error topic, where is suggested to change path to Update folder, but this won't work for me.In my C:\...\AppDa...

Newbie

  Plan Premium Country Czech Republic  Operating System Windows 10   My Question or Issue  I've got problem with my updater. I've seen Spotify update error topic, where i...

569 Views

0 replies

0 likes

  • 569 Views
  • 0 replies
  • 0 likes

spotify program opens automaticly

hello!the app for some reason opens up automatically every time on turning on my computer. couldn't find any option on the win desktop program to change it.how can I stop the auto open?

Newbie

hello! the app for some reason opens up automatically every time on turning on my computer. couldn't find any option on the win desktop program to change it. how can I stop the auto open?

user-removed

Not applicable

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Wont Run

PlanPremiumCountryCaandaDeviceASUS LaptopOperating SystemWindows 10 My Question or IssueCan not run Spotify music using Windows 10 OS. Says C:\Program Files\WindowsApps\SpotifyMusic_1.96.181.0_x86__zpdnekdrz...\SpotifyMigrator.exe The specified user ...

Newbie

Plan Premium Country Caanda Device ASUS Laptop Operating System Windows 10   My Question or Issue Can not run Spotify music using Windows 10 OS.  Says C:\Program Files\WindowsApps...

614 Views

0 replies

0 likes

  • 614 Views
  • 0 replies
  • 0 likes

[Desktop] Problem when connection lost to bluetooth headphone

PlanPremiumCountryTurkeyDeviceHP LaptopOperating SystemWindows 8 My Question or IssueWhen listening with a bluetooth headphone, if connection is lost at some point, track pauses, pause button becomes unresponsive. After this point, if I close the app...

Newbie

  Plan Premium Country Turkey Device HP Laptop Operating System Windows 8   My Question or Issue When listening with a bluetooth headphone, if connection is lost at some point, t...

404 Views

0 replies

1 likes

  • 404 Views
  • 0 replies
  • 1 likes

Display settings - background and font colour

PlanFree/PremiumCountry SpainDeviceDesktopOperating SystemLinux Mint My Question or Issue I find the black background with grey font difficult to read in some cases.Is there any way of changing the theme/colour to black or dark font on a white backgr...

Newbie

Plan Free/Premium Country  Spain Device Desktop Operating System Linux Mint       My Question or Issue   I find the black background with grey font difficult to ...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Sonos (as a Spotify device)

PlanPremiumCountry USADevice(PC)Operating System(Windows 10,etc.) My Question or IssueI can play Spotify from the Sonos APPS, however, I used to see all 3 of my house's Sonos Zone players within the Spotify Desktop Application. I can see all my other...

Newbie

Plan Premium Country  USA Device (PC) Operating System (Windows 10,etc.)   My Question or Issue I can play Spotify from the Sonos APPS, however, I used to see all 3 of my house's ...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes