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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145186 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129972 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10965 Views

1 replies

6 likes

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Spotify is on autostart and is freezing windows 10

As a result, I cannot use the PC at all. I have tried to quickly uninstall the app before Spotify get going but it does not do so quickly enough, Spotify starts and the whole thing freezes. It has been like this for a couple of days.

Casual Listener

As a result, I cannot use the PC at all. I have tried to quickly uninstall the  app before Spotify get going  but it does not do so quickly enough, Spotify starts and the whole thing freeze...

DGVhythe

Casual Listener

423 Views

2 replies

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adng local files freezes computer

PlanPremiumCountry CanadaDevicedesktopOperating Systemwindows 10 My Question or Issue Spotify keeps freezing my computer. I have a rather large collection and the program freezes the whole computer while loading it. I leave the program running in the...

Casual Listener

Plan Premium Country  Canada Device desktop Operating Systemwindows 10   My Question or Issue  Spotify keeps freezing my computer. I have a rather large collection and the pro...

fossilized

Casual Listener

312 Views

1 replies

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Cannot add songs to playlist or listen to songs that aren't in a playlist

PlanFreeCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or Issue When i click to add a song to a playlist, it doesn't show it and I cannot listen to it on the desktop app. However, the songs do appear in the playlist on th...

Casual Listener

Plan Free Country United Kingdom Device Desktop PC Operating System Windows 10   My Question or Issue  When i click to add a song to a playlist, it doesn't show it and I cannot li...

Ramasi

Casual Listener

2017 Views

7 replies

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Dragging music to playlist

PlanPremiumCountry PolandDeviceDesktopOperating SystemWindows 10 My Question or IssueI can't drag any song to a different playlist or rearrange the order of songs. I tried reinstalling Spotify and it didn't help

Casual Listener

Plan Premium Country  Poland Device Desktop Operating System Windows 10   My Question or Issue I can't drag any song to a different playlist or rearrange the order of songs. ...

M0NIK4

Casual Listener

604 Views

2 replies

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Solved!! Spotify Update

PlanFreeCountryPoland DevicePCOperating SystemWindows 10 My Question or Issue I have error code 17 and I installed old full installer. Everything fine but i don't have (or only I just don't see) a update option and my spotify looks ugly

Regular

  Plan Free Country Poland  Device PC Operating System Windows 10  My Question or Issue  I have error code 17 and I installed old full installer. Everything fine but i d...

DzikuseQ

Regular

810 Views

6 replies

0 likes

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Autoplay Enabled but not Working

PlanPremiumCountry USA Operating SystemWindows 10 My Question or IssueI updated my Spotify to the most recent version and the autoplay option is now back. I have it enabled, but it still will not work. I have already done a clean reinstall, I have tr...

Visitor

Plan Premium Country  USA   Operating System Windows 10   My Question or Issue I updated my Spotify to the most recent version and the autoplay option is now back. I have it e...

user-removed

Not applicable

654 Views

4 replies

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Solved!! Playlist's description is reverting

After I change my playlist's description on the computer, the new description is visible as long as Spotify is open. However, it reverts if I restart the program. My phone shows the new description for some reason. I've had this issue several times a...

Casual Listener

After I change my playlist's description on the computer, the new description is visible as long as Spotify is open. However, it reverts if I restart the program. My phone shows the new description f...

7NowIs

Casual Listener

490 Views

1 replies

0 likes

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Solved!! Interface Looks changed

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSince today, my PC interface of Spotify looks changed (I'm talking about the downloadeable program). The bar with the playlists on the left is enlarged towards the right greatly and th...

Casual Listener

Plan Premium Device PC Operating System Windows 10  My Question or Issue Since today, my PC interface of Spotify looks changed (I'm talking about the downloadeable program). The bar with ...

Loxer

Community Legend

590 Views

3 replies

0 likes

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Superuser Contribution autoplay off not working

I have disabled Autoplay on the computer and phone. It did stop at the end of the album once, but only that. Very frustrating... PlanPremiumCountry USADeviceWin 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

I have disabled Autoplay on the computer and phone. It did stop at the end of the album once, but only that. Very frustrating...  Plan Premium Country  USA Device Win 10 Operating Sy...

Katerina

Spotify Legend

579 Views

3 replies

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Songs are queued every time I open Spotify

PlanPremiumCountry United StatesDevice(Desktop)Operating System(Windows 10) My Question or Issue Every time I restart my computer, or phone or macbook, and open up spotify, the same 3 songs are always queued and I have to manually skip them every tim...

Newbie

Plan Premium Country  United States Device (Desktop) Operating System (Windows 10)   My Question or Issue  Every time I restart my computer, or phone or macbook, and open up ...

392 Views

0 replies

2 likes

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Superuser Contribution Submitting ideas

I'm trying to find the place to submit a new idea for implementation to Spotify in the future, however, I can't find it and I've seen two people post the link to where to do so although I have no clue where the button is on the linked page to do it.O...

Visitor

  I'm trying to find the place to submit a new idea for implementation to Spotify in the future, however, I can't find it and I've seen two people post the link to where to do so although I hav...

MihailY

Moderator

745 Views

3 replies

0 likes

spotify website layout
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Solved!! Shuffle won't work casting to device after update in Windows 10

Hello, I am using the Spotify desktop app for Windows 10 and I have a Premium account subscription. I cannot get the shuffle to work anymore after a recent update, about 11/1/2018. I have seen older articles on this is issue that say to clear the pla...

Casual Listener

Hello, I am using the Spotify desktop app for Windows 10 and I have a Premium account subscription. I cannot get the shuffle to work anymore after a recent update, about 11/1/2018. I have seen older ...

150 Views

0 replies

1 likes

shuffle
Windows 10
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Cannot remove an artist

So there is an artist on my artist page that I cannot remove no matter what I try. I am not following the artist and I have no songs favorited, saved, or anything from them. I don't know how they got in there because I do not remember ever even liste...

Casual Listener

So there is an artist on my artist page that I cannot remove no matter what I try. I am not following the artist and I have no songs favorited, saved, or anything from them. I don't know how they got...

Jose_M

Spotify Star

586 Views

3 replies

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Songs not playing when searching and more?

Hi there. As of 2 days ago, I started noticing songs would refuse to play. I'd click the song and it won't show the timer or the album on the corner. Reinstalling spotify seems to solve the issue for just one song and it goes back to messing up. Say ...

Newbie

Hi there.   As of 2 days ago, I started noticing songs would refuse to play. I'd click the song and it won't show the timer or the album on the corner. Reinstalling spotify seems to solve the ...

657 Views

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Account Username Concern/Question

PlanFreeCountry United States of AmericaDevice(PC)Operating System(Windows 10) My Question or Issue Whenever I pull up my account on Google chrome I see my username as being a bunch of random letters and numbers while my friend's account link contain...

Casual Listener

Plan Free Country  United States of America Device (PC) Operating System (Windows 10)   My Question or Issue  Whenever I pull up my account on Google chrome I see my username...

Sebasty

Community Legend

524 Views

1 replies

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Spotify stops playing after a few days

Every few days, which is when i notice it, spotify will stop playing songs. saved songs will always work, but if i try to listen to a new artist or to any song that has not been saved to my favorite songs, the album art icon will display a black squa...

Newbie

   Every few days, which is when i notice it, spotify will stop playing songs. saved songs will always work, but if i try to listen to a new artist or to any song that has not been saved t...

Minsk

Casual Listener

598 Views

2 replies

0 likes

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Understanding the Queue

Forgive me if this belongs in general help. I'm not sure if this is a bug, a feature, or just stupidity on my part. At work, I've been recently using the queue to listen to music to load up albums if I have a minute or two of idle time instead of wai...

Roadie

Forgive me if this belongs in general help. I'm not sure if this is a bug, a feature, or just stupidity on my part.  At work, I've been recently using the queue to listen to music to load up a...

bbedo

Roadie

1781 Views

2 replies

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Saved songs on iphone wont appear save on dekstop

saved songs wont appear saved on dekstop, ive tried everything.once i fixed by just logging in with facebook but now that doesnt help.

Newbie

saved songs wont appear saved on dekstop, ive tried everything.once i fixed by just logging in with facebook but now that doesnt help.

385 Views

0 replies

1 likes

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Cannot use Radio, Artist Radio or Friend feed

PlanPremiumCountry USDevicePCOperating SystemWindows 7 My Question or Issue I am having issues with Radio and Friend Activity. When I open Friend Activity I get the error ( Hmm, the Friend Feed failed to load.) When I try and just open Radio I get th...

Casual Listener

Plan Premium Country  US Device PC Operating System Windows 7   My Question or Issue  I am having issues with Radio and Friend Activity. When I open Friend Activity I get the...

StormRaging

Casual Listener

887 Views

4 replies

0 likes

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One specific ad crashes the music player

PlanFreeCountry Germany Operating SystemWindows 10 My Question or IssueThere is this one ad (AXA insurance) that makes listening to music almost impossible. Everytime it comes on, the video will stutter - only playing milliseconds at a time with long...

Newbie

  Plan Free Country  Germany   Operating System Windows 10   My Question or Issue There is this one ad (AXA insurance) that makes listening to music almost impossible. E...

455 Views

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