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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1623 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145404 Views

83 replies

27 likes

  • 145404 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130288 Views

294 replies

22 likes

  • 130288 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10971 Views

1 replies

6 likes

  • 10971 Views
  • 1 replies
  • 6 likes

Spotify won't output sound on digital optical from Chromecast

PlanPremiumCountry Germany DeviceChinaphone XiaomiChromecast (the normal one, not audio nor 4K) Operating SystemWindows 10 / android My Question or Issue Hi,basically in order to use my beamer, playstation and listen to spotify, I have the following ...

Casual Listener

  Plan Premium Country  Germany   Device Chinaphone Xiaomi Chromecast (the normal one, not audio nor 4K)   Operating System Windows 10 / android   My Question or...

1147 Views

0 replies

5 likes

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Superuser Contribution Spotify can't play this right now: error way too often after reboot

PlanPremiumCountryFinland DevicePCOperating SystemWindows 10 My Question or Issue It happens way too often to keep ignoring this problem.Every now and then when I start Spotiufy I'm getting "Spotify can't play this right now. If you have the file on ...

Newbie

 Plan Premium Country Finland  Device PC Operating System Windows 10   My Question or Issue   It happens way too often to keep ignoring this problem. Every now and the...

Peter

Spotify Legend

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disliking songs/artists/an entire country.

PlanFreeCountry IsraelDevicePCOperating SystemWindows 7 My Question or IssueIs it possible to dislike either an artist or an entire country?---Let's call it as it is - I've grown into a racist... not-nice-person...I live in Israel and learned to desp...

Newbie

Plan Free Country  Israel Device PC Operating System Windows 7  My Question or Issue Is it possible to dislike either an artist or an entire country? --- Let's call it as it is -...

Peter

Spotify Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Media keys no longer work when window is inactive

As the title suggests, my media keys on my keyboard are no longer working for spotify.I have Google Chrome installed but I do not have Google Play Music or any other media extensions installed/enabled that was suggested as an issue on other topics.I ...

Casual Listener

As the title suggests, my media keys on my keyboard are no longer working for spotify. I have Google Chrome installed but I do not have Google Play Music or any other media extensions installed/enab...

MartynMc

Casual Listener

506 Views

2 replies

0 likes

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  • 0 likes

disconnect my devices

PlanPremiumDeviceDesktop PC ( Windows 7), Laptop (Linux)My Question or Issue how do i disconnect my devices? i am usually listening to music with my headphones and its really anoying to have to manually switch between PC and Laptop in spotify when I ...

Newbie

Plan Premium Device Desktop PC ( Windows  7), Laptop (Linux) My Question or Issue   how do i disconnect my devices? i am usually listening to music with my headphones and its really a...

Sebasty

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

NOT SYNC between Desktop's fav and Mobile fav

PlanPremiumCountry ItalyDeviceAsus ROG / Huawei P9 LiteOperating SystemWindows 10 / Android My Question or IssueHello staff,I notice that when I save my favourites on the Mobile App, they are not syncing in my Desktop software. I tried to turn playba...

Newbie

Plan Premium Country  Italy Device Asus ROG / Huawei P9 Lite Operating System Windows 10 / Android   My Question or Issue Hello staff, I notice that when I save my favourites on ...

RockstarFischer

Composer

251 Views

1 replies

0 likes

  • 251 Views
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  • 0 likes

Superuser Contribution Friend's feed doesn't work

PlanPremiumCountryFrance DevicePCOperating SystemWindows My Question or Issue My Friend's feed doesn't appear on the right of the desktop. the column is empty, just indicating "see what your friends are listening" but nothing appeears.but i'have conn...

Newbie

Plan Premium Country France  Device PC Operating System Windows   My Question or Issue  My Friend's feed doesn't appear on the right of the desktop. the column is empty, just...

Peter

Spotify Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Solved!! Spotify username only shows up as numbers?

Plan: Student PremiumCountry: United StatesOperating System: Windows 10 My Question or IssueI recently downloaded Spotify on my work computer, and used Facebook to log into my account. Later on, I logged out of Facebook on that computer. Shortly afte...

Newbie

Plan: Student Premium Country: United States Operating System: Windows 10   My Question or Issue I recently downloaded Spotify on my work computer, and used Facebook to log i...

Sebasty

Community Legend

668 Views

1 replies

1 likes

  • 668 Views
  • 1 replies
  • 1 likes

Not all friends showing in Friend Activity

PlanPremiumCountryUnited States DeviceMSI laptop Operating SystemWindows 10 My Question or Issue Hello, My issue is that some friends do not show up in my "Friend Activity" feed. The only people that don't show up are only a few people I've been foll...

Newbie

Plan Premium Country United States  Device MSI laptop  Operating System Windows 10   My Question or Issue  Hello,  My issue is that some friends do not show up in ...

unkinkedslinky

Newbie

433 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs won't play anymore

PlanPremiumCountryBelgium DeviceDesktopOperating SystemWindows 10 My Question or IssueIf you want to listen to a song or add a new song to your playlist, you go to the search bar. When I want to be able to play a new song that I really like, I can't ...

Regular

  Plan Premium Country Belgium  Device Desktop Operating System Windows 10   My Question or Issue If you want to listen to a song or add a new song to your playlist, you go ...

SShy

Regular

2059 Views

2 replies

0 likes

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Solved!! Firewall Error code 17

Hey guys, yesterday i wanted to listen to some music and couldn't log in, because i had error code 17.Here's the photo: http://prntscr.com/lep63pI tried some methods: deleting remainings from %appdata% and registry editor after uninstalling, dindn't ...

Casual Listener

Hey guys, yesterday i wanted to listen to some music and couldn't log in, because i had error code 17. Here's the photo:  http://prntscr.com/lep63p I tried some methods: deleting remainin...

Dubee

Casual Listener

1355 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountrySweden DevicePC Win 8.1Operating SystemWindows 8.1 My Question or Issue I keep getting the message "Spotify can't play this right now. If you have the file on your computer you can import it." on most artist. Not all but some. Why i...

Casual Listener

Plan Premium Country Sweden  Device PC Win 8.1 Operating System Windows 8.1   My Question or Issue  I keep getting the message "Spotify can't play this right now. If you have...

PlaZooM

Casual Listener

1223 Views

3 replies

0 likes

Account
Premium
Subscription
  • 1223 Views
  • 3 replies
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Solved!! Tracks skips to 20-30 seconds

PlanPremiumCountry PhilippinesDeviceDesktop, also happens in AndroidOperating SystemWindows, android Nougat My Question or Issue So when i play on loop a certain track on a single (only one track) it skips in the middle or around 20-30 seconds of the...

Casual Listener

Plan Premium Country  Philippines Device Desktop, also happens in Android Operating System Windows, android Nougat   My Question or Issue  So when i play on loop a certa...

Luke

Spotify Star

16345 Views

3 replies

0 likes

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Superuser Contribution Local Files: "Spotify can't play this right now. If you have the file..."

Please help! I added a folder with local files to play on spotify, it gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." when I try to play any song from the just added local files...

Casual Listener

Please help! I added a folder with local files to play on spotify, it gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." whe...

mako24

Casual Listener

1006 Views

4 replies

1 likes

  • 1006 Views
  • 4 replies
  • 1 likes

No sound

PlanPremiumCountryUSA DeviceThinkpadOperating SystemWindows My Question or IssueThe song is playing but there's no sound. I've restarted my computer and uninstalled/reinstalled the application on my computer.

Newbie

Plan Premium Country USA   Device Thinkpad Operating System Windows   My Question or Issue The song is playing but there's no sound. I've restarted my computer and uninstalled/re...

RockstarFischer

Composer

333 Views

2 replies

0 likes

  • 333 Views
  • 2 replies
  • 0 likes

[Radio] Screen not load properly

PlanPremiumCountryBR Operating SystemWindows 10 My Question or Issue I can't use the radio since last update, the screen not load properly.

Casual Listener

Plan Premium Country BR   Operating System Windows 10   My Question or Issue  I can't use the radio since last update, the screen not load properly. 

chicheme

Newbie

1151 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Filtering not working correctly on playlist

PlanPremiumCountry United KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssuePlaylist filtering is not working as I believe it should.What happens:I type 'I' in a playlist that contains the song Impossible, and it returns it.I type...

Newbie

Plan Premium Country  United Kingdom Device Desktop PC Operating System Windows 10   My Question or Issue Playlist filtering is not working as I believe it should. What ha...

Peter

Spotify Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Browse in Spotify - no connection

PlanPremiumCountry GermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi, since a few days i'm not able to gain connection to the spotify browse function. It is always said, that there is a connectionproblem. My Internet is working...

Regular

Plan Premium Country  Germany Device Desktop PC Operating System Windows 10   My Question or Issue Hi, since a few days i'm not able to gain connection to the spotify browse funct...

DPNik

Regular

627 Views

3 replies

2 likes

  • 627 Views
  • 3 replies
  • 2 likes

Starting Spotify Connect on Windows Desktop App

Hi, I read in this forum that Spotify Connect has been implemented to the Windows Desktop App.But how to START Spotify Connect via my Windows 10 Computer? The "Other Devices" menue is not active.Spotify Connect activation only works via Android Smart...

Roadie

Hi,   I read in this forum that Spotify Connect has been implemented to the Windows Desktop App. But how to START Spotify Connect via my Windows 10 Computer? The "Other Devices" menue is not ...

MattSuda

Spotify Star

7054 Views

4 replies

0 likes

Spotify onnect
Windows Dwsktop App
  • 7054 Views
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Spotify crashes and freezes Windows 10 when adding local files

I have about 14,000 songs on my hard drive and everything I add the source in the preferences it takes so long to load it and it stops around 65 songs. After that my Spotify becomes unresponsive and my whole Windows 10 just freezes. I am running the ...

Casual Listener

I have about 14,000 songs on my hard drive and everything I add the source in the preferences it takes so long to load it and it stops around 65 songs. After that my Spotify becomes unrespo...

sjl570

Regular

404 Views

1 replies

3 likes

  • 404 Views
  • 1 replies
  • 3 likes