Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49888 Views
77 replies
27 likes

49888 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
75763 Views
271 replies
21 likes

75763 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5303 Views
1 replies
6 likes

5303 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145448 Views
0 replies
26 likes
Mac
Windows

145448 Views
0 replies
26 likes

My Spotify Will not play songs on desktop

PlanPremiumCountry CanadaDeviceWindows 10 LaptopOperating SystemWindows 10 IssueAfter a while, my spotify will not play any song that i do not have in a playlist or saved to my computer. It only works on my phone, but i like the higher volume on my c...

liamvanr
Newbie
Plan Premium Country Canada Device Windows 10 Laptop Operating System Windows 10 Issue After a while, my spotify will not play any song that i do not have in a playlist or saved ...
2018-11-09 3:32:21 AM
2018-11-09 5:28:42 AM
PASSIONHIT
Composer
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

Spotify pc issue

Plan: PremiumCountry: CanadaDevice: Hp Spectre 13Operating System: Windows 10My Question or Issue: Spotify refuses to play on my pc and says "can't play this right now. If you have the file on yourc omputer you can import it", but it plays perfectly ...

tama1
Newbie
Plan: Premium Country: Canada Device: Hp Spectre 13 Operating System: Windows 10 My Question or Issue: Spotify refuses to play on my pc and says "can't play this right now. If you have the file o...
2018-11-08 3:07:14 AM
2018-11-09 1:41:03 AM
Billy-J
Spotify Star
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

Won't Play From Whole Playlist

When I play songs in larger playlists, Spotify won't play the whole playlist. It would seem as if Spotify just loaded parts of playlists, and played some of the songs. Unless I manually go find some song. When I don't shuffle, I can skip to the next ...

Nozemi1995
Regular
When I play songs in larger playlists, Spotify won't play the whole playlist. It would seem as if Spotify just loaded parts of playlists, and played some of the songs. Unless I manually go find some ...
2018-11-07 12:53:02 AM
2018-11-08 9:42:59 PM
dmc17
Casual Listener
5047 Views
1 replies
1 likes

5047 Views
1 replies
1 likes

Can I create a queue where I order playlists instead of songs?

I want to do a queue where randomly selects a song from one of my playlists, and once it finishes, starts another song, from the following playlist I select.I'm posting this, because I don't have the same numbers of song per playlist, I want to liste...

PSH1997
Casual Listener
I want to do a queue where randomly selects a song from one of my playlists, and once it finishes, starts another song, from the following playlist I select. I'm posting this, because I don't have t...
2018-11-08 3:22:00 PM
2018-11-08 6:17:43 PM
RockstarFischer
Composer
608 Views
3 replies
0 likes
Queue of Playlists

608 Views
3 replies
0 likes

Spotify Playlists on SONOS (Desktop) are not mine

PlanPremiumCountry UKDevicePCOperating System(Windows) My Question or IssueSpotify Playlists on SONOS (Desktop) are not mine - they are actually my brothers

brookchris
Newbie
Plan Premium Country UK Device PC Operating System (Windows) My Question or Issue Spotify Playlists on SONOS (Desktop) are not mine - they are actually my brothers
2018-11-08 4:39:02 PM
2018-11-08 5:55:04 PM
RockstarFischer
Composer
454 Views
1 replies
0 likes
Playlists

454 Views
1 replies
0 likes

Solved!! Can't open artist pages or any album pages

PlanFreeCountryEnglandDevicePC Operating SystemWindows 10 My Question or IssueI can't open any artists or albums. It just shows the "Something went wrong" error, regardless of if I open it from my libary or the search bar. I've tried reinstalling it,...

YeetLord
Casual Listener
Plan Free Country England Device PC Operating System Windows 10 My Question or Issue I can't open any artists or albums. It just shows the "Something went wrong" error, regardl...
2018-11-07 10:31:25 PM
2018-11-08 5:41:16 PM
YeetLord
Casual Listener
2975 Views
4 replies
2 likes

2975 Views
4 replies
2 likes

Browse not working

PlanPremiumCountryUSA Device(Windows 10 PC)Operating System(Windows 10) My Question or Issue The Browse tab of the Spotify app is not functioning. Error message: "There was a problem displaying this page."I've tried reinstalling Spotify, but that onl...

farmesh
Newbie
Plan Premium Country USA Device (Windows 10 PC) Operating System (Windows 10) My Question or Issue The Browse tab of the Spotify app is not functioning. Error mess...
2018-11-08 1:09:37 AM
2018-11-08 3:29:15 PM
Jasonc126
Roadie
7312 Views
15 replies
15 likes

7312 Views
15 replies
15 likes

Spotify Desktop not showing album art

PlanFree/PremiumCountry USADevicePCOperating SystemWindows 7 EnterpriseService Pack 164-bit OS My Question or IssueI can't get the Album Art to show up in Spotify Desktop (PC) no matter what I try. Yes, I've "resized the window" about 23,476 times an...

shübes
Casual Listener
Plan Free/Premium Country USA Device PC Operating System Windows 7 Enterprise Service Pack 1 64-bit OS My Question or Issue I can't get the Album Art to show up in Spotify De...
2018-10-26 5:55:14 PM
2018-11-08 1:18:53 PM
shübes
Casual Listener
1216 Views
2 replies
0 likes

1216 Views
2 replies
0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountrySweden DevicePC Win 8.1Operating SystemWindows 8.1 My Question or Issue I keep getting the message "Spotify can't play this right now. If you have the file on your computer you can import it." on most artist. Not all but some. Why i...

PlaZooM
Casual Listener
Plan Premium Country Sweden Device PC Win 8.1 Operating System Windows 8.1 My Question or Issue I keep getting the message "Spotify can't play this right now. If you have...
2018-11-05 5:01:36 PM
2018-11-08 12:33:53 PM
PlaZooM
Casual Listener
1019 Views
3 replies
0 likes
Account
Premium
Subscription

1019 Views
3 replies
0 likes

Bug report: Windows Spotify keeps same song

PlanPremium Operating SystemWindows 10 version 1803 Spotify VersionSpotify 1.0.92.390 My Question or IssueThis issue has been confirmed for both the Microsoft Store and the Executable from Spotify's website. When quitting Spotify within the app (Ctrl...

safesploit
Newbie
Plan Premium Operating System Windows 10 version 1803 Spotify Version Spotify 1.0.92.390 My Question or Issue This issue has been confirmed for both the Mi...
2018-11-08 12:10:47 PM
325 Views
0 replies
0 likes

325 Views
0 replies
0 likes

Problem displaying Browse

PlanFree Operating SystemWindows 10 For past 3 days I have been getting the error "There was a problem displaying this page" in Browse section. I have the latest Spotify version for PC and I also tried to re-install the same but to no avail. I have a...

rishavraj181091
Regular
Plan Free Operating System Windows 10 For past 3 days I have been getting the error "There was a problem displaying this page" in Browse section. I have the latest Spotify...
2018-11-08 7:37:09 AM
2018-11-08 9:49:17 AM
LeeYo
Newbie
810 Views
3 replies
4 likes
Browse
Windows 10

810 Views
3 replies
4 likes

Error Message?

Why is this message coming up when spotify loads "There was a problem displaying this page. This page does not exist or an error occured" Help!

Jasonc126
Roadie
Why is this message coming up when spotify loads "There was a problem displaying this page. This page does not exist or an error occured" Help!
2018-11-08 1:48:58 AM
2018-11-08 4:16:34 AM
Billy-J
Spotify Star
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Local Files not available via Songs, Albums, or Artists playlists

PlanPremiumCountry USDeviceWindows, Samsung Note 8Operating SystemWindows 10, Android My Question or IssueI'm not sure if this is more ofa question or a suggestion. But there doesn't seem to be a way to get your local music that isn't available on sp...

rgglover
Newbie
Plan Premium Country US Device Windows, Samsung Note 8 Operating System Windows 10, Android My Question or Issue I'm not sure if this is more ofa question or a suggestion. But ...
2018-11-07 11:47:35 PM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

Solved!! No home page windows destop

PlanFree/PremiumCountry FranceDeviceWindowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) windowsMy Question or Issue HelloI m french.I have no home page when I use Spotify on my windows computer."this page does'nt exist""display problem"I c...

fanchedk
Casual Listener
Plan Free/Premium Country France Device Windows Operating System (iOS 10, Android Oreo, Windows 10,etc.) windows My Question or Issue Hello I m french. I have no ho...
2018-11-07 9:03:52 PM
2018-11-07 9:19:54 PM
fanchedk
Casual Listener
803 Views
2 replies
0 likes

803 Views
2 replies
0 likes

Album art not showing for some local file songs

PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 64-bit My Question or IssueMy issue is that the album art does not show for all my imported local songs in Spotify. It works for some tracks, but not all. They have all been treated the exac...

HenrikoMagnific
Casual Listener
Plan Premium Country Sweden Device PC Operating System Windows 10 64-bit My Question or Issue My issue is that the album art does not show for all my imported local songs in Sp...
2018-10-23 8:03:34 PM
2018-11-07 7:58:30 PM
HenrikoMagnific
Casual Listener
3758 Views
3 replies
1 likes
album
art
cover

3758 Views
3 replies
1 likes

when i shuffle my playlist, it (108 songs) does not put all my songs in the shuffle.

im on free, and i haven't ever had this problem until recently i swear to god if having all my songs in the playlist in a shuffle is a premium feature thats some**bleep** right there

2tonerevolution
Regular
im on free, and i haven't ever had this problem until recently i swear to god if having all my songs in the playlist in a shuffle is a premium feature thats some**bleep** right there
2018-11-07 6:42:03 PM
2018-11-07 7:13:42 PM
dmc17
Casual Listener
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Media keys no longer work when window is inactive

As the title suggests, my media keys on my keyboard are no longer working for spotify.I have Google Chrome installed but I do not have Google Play Music or any other media extensions installed/enabled that was suggested as an issue on other topics.I ...

MartynMc
Casual Listener
As the title suggests, my media keys on my keyboard are no longer working for spotify. I have Google Chrome installed but I do not have Google Play Music or any other media extensions installed/enab...
2018-11-06 6:38:24 PM
2018-11-07 6:11:44 PM
MartynMc
Casual Listener
411 Views
2 replies
0 likes

411 Views
2 replies
0 likes

No sound

PlanPremiumCountryUSA DeviceThinkpadOperating SystemWindows My Question or IssueThe song is playing but there's no sound. I've restarted my computer and uninstalled/reinstalled the application on my computer.

41x4_jf-5pb2m
Newbie
Plan Premium Country USA Device Thinkpad Operating System Windows My Question or Issue The song is playing but there's no sound. I've restarted my computer and uninstalled/re...
2018-11-05 4:04:40 PM
2018-11-07 5:15:06 PM
RockstarFischer
Composer
261 Views
2 replies
0 likes

261 Views
2 replies
0 likes

NOT SYNC between Desktop's fav and Mobile fav

PlanPremiumCountry ItalyDeviceAsus ROG / Huawei P9 LiteOperating SystemWindows 10 / Android My Question or IssueHello staff,I notice that when I save my favourites on the Mobile App, they are not syncing in my Desktop software. I tried to turn playba...

GFabbricino
Newbie
Plan Premium Country Italy Device Asus ROG / Huawei P9 Lite Operating System Windows 10 / Android My Question or Issue Hello staff, I notice that when I save my favourites on ...
2018-11-06 2:28:52 PM
2018-11-07 5:12:27 PM
RockstarFischer
Composer
198 Views
1 replies
0 likes

198 Views
1 replies
0 likes

My Browse, Podcast, and Videos pages no longer display

PlanPremiumCountry USADeviceLenovo desktopOperating System Windows 10 My Question or IssueStarting yeserday, when I click on the Browse, Vidoes or Podcast pages, all I get is an error message saying "There is a problem displaying this page!" and "Thi...

Jonnyminogue
Newbie
Plan Premium Country USA Device Lenovo desktop Operating System Windows 10 My Question or Issue Starting yeserday, when I click on the Browse, Vidoes or P...
2018-11-07 4:50:18 PM
2018-11-07 4:58:05 PM
RockstarFischer
Composer
402 Views
1 replies
1 likes

402 Views
1 replies
1 likes

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