Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

i want to find my full play record list?

i want to find my full play record list?

Plan

Premium

Country

 hk

Device

PC

Operating System

Windows 10

 

My Question or Issue

i want to find my full play record list?

i want to find a song is between <close to you> and <sungha jung(vincent)

 

Reply
3 Replies

Hey @ETGOR.

 

Thanks for reaching out to us about this - we'll be glad to help.

 

Just to confirm, do you mean that there is a song which you remember saving in Your Library which you are not able to find?

 

In any case, could you send us a screenshot to show us what you're seeing on your end, and tell us what it is you're expecting to see? We'll look into it further.

 

Thanks! We'll be looking out for your reply.

I also have been a premium member for about two days and already starting to get frustrated.  I simply want to shuffle all my songs.   There is no shuffle option at the top of the page...only "new playlist".  When I click on one song from all songs, I get a playlist which is a fraction of all the songs.  It's beyond frustrating.  😞

Hey @Vince758.

 

Thanks for reaching out to us about this.

 

Since this is a separate issue, would you mind creating a new thread for it in the Community? We'll be happy to help you out there.

 

Thanks 🙂

Suggested posts